Kapas Island Resort
Location: Pulau Kapas, Marang, Kapas Island, Terengganu, 21600, Kapas Island, MY
Star Rating: 2 Stars
Property Type: Lodges
About this Property
Outdoor Pool and Garden View
Experience relaxation by the outdoor pool or take in the scenic beauty of the garden at Kapas Island Resort.
Dining Experience at Selayang Cafe
Indulge in delicious local cuisine breakfasts served daily at Selayang Cafe, offering a satisfying meal experience for guests.
Convenient Amenities and Proximity to Beaches
With tour/ticket assistance, picnic area, barbecue grills, and a close location to popular beaches like Long Beach and Gemia Beach, your stay at Kapas Island Resort promises convenience and adventure.
Embark on a memorable beachfront getaway at Kapas Island Resort and immerse yourself in a perfect blend of comfort and natural beauty.
Important Information
- A car is not required for transportation to and from this property.
Policies
Check-in: 02:30 PM - 12:00 AM
Check-out: 11:00 AM
Instructions: This property offers transfers from the ferry terminal (surcharges may apply). To arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation. The front desk is open daily from 8:30 AM - 9:30 PM. The front desk is staffed during limited hours. For any questions, please contact the property using the information on the booking confirmation. Electricity is only available from 11:30 AM to 4:30 PM and 6:30 PM to 8:30 PM at this property.
Amenities & Facilities
- Garden
- Picnic area
- Scuba diving nearby
- Breakfast available (surcharge)
- Front desk (limited hours)
- Tours/ticket assistance
- Ferry terminal shuttle (surcharge)
- Self parking (surcharge)
Rooms Available
-
Deluxe Family Sea View
1 Queen Bed and 1 Twin Bed
Balcony with sea views
Sleep - Bed sheets
Bathroom - Private bathroom, towels, and a shower
Practical - Desk
Comfort - Air conditioning
Need to Know - Limited housekeeping
Non-Smoking
Max Occupancy: 3 (3 Adults)
- Shower
- Air conditioning
- Desk
- Private bathroom
- Bedsheets provided
-
Standard Chalet
2 Twin Beds
Balcony with garden views
Sleep - Bed sheets
Bathroom - Private bathroom, towels, and a shower
Practical - Desk
Comfort - Air conditioning
Need to Know - Limited housekeeping
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Shower
- Air conditioning
- Desk
- Private bathroom
- Bedsheets provided
-
Deluxe Garden View
1 Queen Bed and 1 Twin Bed
Balcony with garden views
Sleep - Bed sheets
Bathroom - Private bathroom, towels, and a shower
Practical - Desk
Comfort - Air conditioning
Need to Know - Limited housekeeping
Non-Smoking
Max Occupancy: 3 (3 Adults)
- Shower
- Air conditioning
- Desk
- Private bathroom
- Bedsheets provided
-
Superior Chalet
2 Twin Beds
Balcony with garden views
Sleep - Bed sheets
Bathroom - Private bathroom, towels, and a shower
Practical - Desk
Comfort - Air conditioning
Need to Know - Limited housekeeping
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Shower
- Air conditioning
- Desk
- Private bathroom
- Bedsheets provided
Guest Reviews
- Ophelia (2/5): - This resort really terrible, toilet full of insect. Bad environment and food was terrible.
- Verified traveler (2/5): Don't go there - Left after the first night. Maintenance has been totally neglected, place was rundown. Breakfast was really bad, coffee tastes like water, no juice nor water offered, no bread. No electricity for a large part of the day. This place should be taken out of the offer!
- Supiah (6/5): - Very near to beach. Nice snorkelling and very warm beach
- Hashir (8/5): Overall ok cz you paid for budget resort. - Friendly staff, privacy area. No crowded people. Just resort need to improve in maintainance. Looks so old. Overall OK if you just using room for bath and sleep. Others time must spend at beach..
- Bani (6/5): - The staff were great and very helpful. The common area, restaurant and surroundings are nice, and it's a great beach location, a little further away from the Coral Bay beach which is very crowded on weekends. But the chalet is a bit run down, the sheets, curtains, and blanket were obviously very old and worn. Cupboards were dusty too. Don't expect superb amenities on an island getaway but clean and bright-looking would go a long way towards adding value for guests, especially since resort rates are charged.
- farra (6/5): - nampak macam resort terbiar. perabot semua nampak usang. tandas sangat kotor macam tak pernah cuci. ada tingkap yang tak boleh kunci. nyamuk banyak, besar-besar pula tu. perlu improve, kawasan dah cantik, tapi sayang resort terbiar macam tu je. makanan pun so-so je.. yg ok nye sebab layanan receptionist memang terbaik, sentiasa senyum & baik.
- JURIAH (2/5): - Dirty... food service so slow.. check in so slow
- Verified traveler (2/5): - We didn’t expect much, based on the reviews. It was a nice resort at one time, but it is very run down. Our first night was terrible. The bathroom ceiling leaked in multiple places and was not nice. The bedding was not very clean and there was black mould in multiple locations. The next day we complained and they were very nice about giving us a different room. It was much better, but still in need of care. We did extend our stay one more night and we are grateful that, given our frustrations, they gave us a good deal.
- Verified traveler (2/5): Ask about times electricity is turned on. - Resorts are powered by generators in the island (no powerlines). KIR did not advertise that there TURN OFF the electricity/generators between 8am-12pm and between 4pm-7pm (total 7 hours) daily!!! Poor insulation meant the rooms are HOT by 8.30am with the aircon or fan not working (note aircon rooms do not have fans, rooms have one or the other. Considering check-out is by 12pm, you could spend the rest of the 4-hour-morning struggling to relax or complaining (e.g. we did not get the aircon comfort we specifically paid for). The electricity is turned on again after 12pm checkout, but since check in is at 3pm, it meant guests only get to use the electricity for a maximum of 1 hour before 4pm power cut! The other resorts kept their power running or only turned it off for 1-2 hours, at a time, or once daily. Other than this MAJOR issue that feels like false advertising, we can accept that the KIR is old and rustic, looking like it's rundown and needs some care/maintenance kind of charm. The entrance to the jungle trekking is behind it (convenient), and it is the only accommodation in the whole island with a small pool. A simple European/American style breakfast was served as part of a package. Kapas Island Resort's location was quieter than the main party area where Coral Beach, Ombak and KBC are located.
- Manuel (2/5): Terrible conditions and room status - We booked a double “superior” room and when you see it from outside seems lovely. Everything change completely when you open the door. Quite dirty, really hot, all windows opened, so plenty of insects coming... A complete nightmare. About breakfast, no words, awful. We were traveling as backpack, and have been before in bad places, but never like this. Absolutely I will never recommend.
- Koshy (8/5): Nice clean and pleasant room for a relaxed holiday - The rooms were comfortable and clean. Good for a relaxed holiday. Power supply was from the National Electricity Board using a solar hybrid generator for the island. The power comes on at certain hours in the afternoon and at night. The power came on as scheduled. However, the hotel / resort could not arrange for boat rides to the best snorkeling areas and kayaking facilities were lacking. I had to arrange these with a neighboring hotel. My trip to Kapas island was to enjoy these activities. The arrangement for the boat trip back was also disappointing. The hotel made arrangements with a separate boat company. Somehow the message didn't get through and the staff could only say that they have informed and couldn't do anything. I was told to wait another hour or two for the next boat. I had to call the boat company myself to get a good response.
- Verified traveler (8/5): - One of my room booking number 144860055836 was not prepared.
- Eng (2/5): Never maintained the property. - Just for basic sleep If You have no others choice
- Verified traveler (2/5): Avoid this place! - Bad service. Room is dirty. Toilet is worse! Food also equally bad. Also to note the electricity is shut off from 8am-7pm everyday as they use generator. Means no aircon,no tv also in the room.
- Rich (4/5): Good location - Warning: the website was ambiguous. I thought I was booking for 2 adults and 2 children - i.e.2+3 which I understood as being 2 rooms. What we got 1 double + 1 single bed in one room. On the 2nd night we got a mattress, but the floor was so dirty I didn't want to sleep on it.
- Flavius (4/5): Good location, not so good conditions - Pros: - it's close to the beach and offers a better stay than a tent - has air-con and electrical power - staff are friendly - food (both breakfast and restaurant) is very good - the chalet gives you privacy - own bathroom Cons: - sink not working - shower only has cold water, water pressure is quite low - room didn't look clean - there were dust bunnies all over the place, spider nets (and spiders) - bed was very bouncy and the sheets didn't look clean (consider bringing your own if you have a bit of room in luggage) - no air-con remote - you can either turn it on (max) or off - the walls were dirty and you could see through in the corners
- Verified traveler (2/5): - The worst resort I've ever stayed in my life.
- Verified traveler (4/5): Seaview chalet not really a seaview. - Not gonna choose this resort again. But kapas island is a nice place. the staff very friendly and approachable.
- Paul (4/5): Poor maintenance - While the location is great, the resort is very disappointing. The bathroom was not clean, the shower head put more water out horizontally than down onto the person showering, and the basin piping was so bad that any water put into the basin ended up on the floor. None of the electrical sockets worked requiring us to recharge batteries in the dining area.
- Muhammad Hafiz (6/5): Okay trip - Its okay,could be better. Mind you that the hotel will be without electricity from 8am until 12pm and 4pm until 7pm everyday.
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