Hotel Bonampak

Location: Av. Bonampak Mz. 9 L 1-01 Int. 225 S.M., Cancun, QROO, 77500, Cancun, MX

Star Rating: 3 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: 03:00 PM - anytime

Check-out: 12:00 PM

Amenities & Facilities

• Free WiFi
• 24-hour front desk
• Garden
• Luggage storage
• Elevator
• Safe-deposit box at front desk
• Smoke-free property
• Grocery/convenience store
• Tours/ticket assistance
• Wheelchair accessible parking
• Free self parking
• Wheelchair-accessible van parking
• Handrails in stairways
• Well-lit path to entrance

Rooms Available

• Standard Room, 2 Double Beds

  2 Double Beds

  344-sq-foot room with city and pool views

  
  

  Internet - Free WiFi

  Entertainment - 49-inch LCD TV with cable channels

  Food & Drink - Free bottled water

  Sleep - Premium bedding, blackout drapes/curtains, and bed sheets

  Bathroom - Private bathroom, shower, free toiletries, and a hair dryer

  Practical - Safe, laptop workspace, and phone

  Comfort - Air conditioning and daily housekeeping

  Non-Smoking

  Max Occupancy: 4 (4 Adults)

  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Desk
  • Private bathroom
  • Wardrobe or closet
  • Bottle of water
  • Daily housekeeping
  • Free Local calls
  • Premium bedding
  • Blackout drapes/curtains
  • Free WiFi
  • Bedsheets provided
  • Laptop-friendly workspace

• Deluxe Room, 1 King Bed

  1 King Bed

  344-sq-foot room with city and pool views

  
  

  Internet - Free WiFi

  Entertainment - 49-inch LCD TV with cable channels

  Food & Drink - Free bottled water

  Sleep - Premium bedding, blackout drapes/curtains, and bed sheets

  Bathroom - Private bathroom, shower, free toiletries, and a hair dryer

  Practical - Safe, laptop workspace, and phone

  Comfort - Air conditioning and daily housekeeping

  Non-Smoking

  Max Occupancy: 2 (2 Adults)

  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Desk
  • Private bathroom
  • Wardrobe or closet
  • Bottle of water
  • Daily housekeeping
  • Free Local calls
  • Premium bedding
  • Blackout drapes/curtains
  • Free WiFi
  • Bedsheets provided
  • Laptop-friendly workspace

Guest Reviews

• David (10/5): - Clean, friendly, and convenient
• Russell (10/5): - Hotel Bobampak is a great hotel. The staff are friendly and the property is well maintained. It is well located and priced right. It has easy access to restaurants. The pool is very nice. I have been there several times. The only criticism that I have is that the rooms do not have a refrigerator. Otherwise, this is a nice place.
• Deborah (8/5): - Very clean and quiet. The only complaint I would have is there was hardly any hot water in the shower.
• Carlos (10/5): - Cleanness' &quiet
• Jose (10/5): - Muy buen ubicación, camas cómodas por el precio, una excelente opción
• Verified traveler (2/5): LIARS, THIEVES and RUDE - I travel a lot to countries all over the world. This was in my top 2 of the WORST places I have stayed in overall experience. I'll keep this short. I paid for 3 nights through Hotels.com. Upon arrival, I noticed numerous employees lingering in the lobby. Although the building has 80 rooms, the gave me a room above the lobby area. They proceeded to sporadically do very loud maintenance/construction, in between just standing around, then bang on walls and pipes for 20 min.. repeat for 2 days... I asked why they did not disclose this LOUD maintenance issue. I informed them, it was just far too much noise and an extremely uncomfortable establishment. They offered to reimburse me for my 3rd night, so, I paid for other accommodations and vacated. They then refused to credit my account. It's all in writing thru Whatsapp. There is much more to add, but I know long reviews get skipped over. Please heed my warnings about this place and do not give them your money, business or your precious time. Hotels.com spoke with them also and Hotel Bonampak refused to issue the refund. In addition, it is it is overpriced for comparables in the downtown area. I failed to do enough research. I hope this helps others. Cancun is beautiful. This place and these people are horrible.
• SUSANA (10/5): - The place was quite and services was excellent. The employees were very polite with guests.
• Joy (8/5): - Inexpensive
• Joy (8/5): - It’s an inexpensive choice
• Maricela (10/5): - Good hotel
• Iselen (8/5): - It's an appropriate hotel if you you're looking for visiting some places in Cancun and dinning out. Not for all inclusive hotel desire. Location is perfect. Around you cam find some good restaurants, Plaza America Mall. Oxxo downstairs. Actually we had a great time in Cancun. Cons: Basic Breakfast could be better. Sugest fruits, fresh bread and pastries. Expresso Caffe
• Steve (10/5): - Very clean. Comfortable beds. Friendly staff. Lots of restaurants and shopping within walking distance. A great hotel in my opinion. If you are not into the hotel zone, this is the place to stay.
• Javier (10/5): - Great location and amenities.
• Elsa Saint (8/5): - We only stayed one night as it was quick trip. They let us check in early no extra charge. The only down side was room felt hot even with a/c on. But it was clean.
• Hiram (10/5): - Always great! Keep coming back every year!
• Maureen (8/5): - Nice hotel cause you cross the street to enjoy 3 great restaurants..Indian, this and a salad place that was great. Rate seemed a bit high but no taxis for food and big room.
• Antonio (10/5): Second Stay — Still a Great Value - Hotel Bonampak is a solid choice for travelers looking for a clean, comfortable, and no-frills stay in Cancun. This was my second time staying here, and it didn’t disappoint. The rooms are simple but nicely maintained, with comfortable beds and just enough amenities to make your stay pleasant. The open-air lobby and pool area are the real highlights — spacious, relaxing, and give the hotel a breezy, tropical feel that’s hard to find at this price point. The free breakfast is very basic (think cereal, pastries, juice, and coffee), but it’s enough to get your day started. The staff is always friendly and welcoming, which really adds to the experience. Location is another plus. There are several good restaurants within walking distance, and an Oxxo, café, and pharmacy are right next door for anything you need. If you’re looking for affordable comfort without the resort glitz, Hotel Bonampak is a great option. I’d definitely stay here again.
• Hermilo (10/5): - Staff was wonderful.
• Joy (10/5): - I enjoy staying there
• Susan (6/5): - It would be nice if the rooms had a coffee maker and refrigerator. Didn't see any on property parking.
• Mario (10/5): - Room was clean, bed was comfortable with plenty of pillows. Polite staff.
• Hiram (10/5): - L
• mario (10/5): - Just what we needed. An affordable hotel very close to everything we needed.
• Peter (8/5): - Was a decent stay. Clean and nice pool area. Negatives: only gave 1 room key (2 adults) and no refrigerator/microwave in room. Breakfast was all processed carbs.
• Marelys (8/5): - It was very clean and the staff were nice. It was closed to the place I needed to visit.
• Verified traveler (8/5): - Shower was sometimes iffy.....
• emmonia (6/5): - It was convenient to the location I needed.
• Luis (10/5): - Everything great..
• Kevin (10/5): - Nice, affordable
• Lezlie (10/5): - Very nice hotel within walking distance to many restaurants and shopping. Once we were dropped off we didn’t require a taxi, but it’s easy to get one within minutes passing by. Will stay again! Room very nice.
• Verified traveler (10/5): Very very clean - I think this must be the cleanest hotel we've ever stayed in. I've stayed in 5*when I say this. They couldn't do enough to help my disabled daughter who has mobility problems. The only downside was that they didn't have a restaurant
• lucy (4/5): - It’s next to a stadium and the entire hotel erupts in concert noise until 6 am. Had to move rooms at 3 am to another one, was still noisy, they told me there are no rooms that are not noisy , didn’t get any sleep at all to catch my flight at 8 am. It was awful, came home exhausted. Don’t stay here on the weekends! They told me it’s the same every Friday and Saturday night and the concerts go all night long
• Vallarie (10/5): - Right across the street to the medical building, walking distance to the mall for shopping
• Rodrigo (10/5): - Very lovely experience, very home welcoming.
• Hok Fei (10/5): - This hotel is simple but very clean. The room is spacious. I like the swimming pool and 24 hrs free drinks. Breakfast is free. You don’t expect too much but it’s good enough with several types of bread, cereals and drinks. The staff are polite.
• manju (6/5): - Its clean, staff is good, hard to sleep
• Victor (10/5): - My girlfriend and I had a wonderful time, the staff was amazing, the room was impeccably clean. I can’t wait to come back soon!!
• Afshin (8/5): - We stayed here for four nights. The staff was friendly and welcoming. For a 3-star hotel, it was acceptable. Here are some pros and cons: Pros: - Convenience store right next to the hotel - Quiet place - Clean room and bathroom - Close to the beach Cons: - No fridge in the room - you must buy water bottle from the convenience store. - There were only drinks(Orange juice, milk, coffee) and croissants for breakfast.
• Alfonzo (10/5): - Nice place to stay
• Tzitzi (8/5): - Para pasar una noche eata bien, los cuartos comodos y amplios. Solo si tu cuarto esta del lado de la calle toda la noche escuchas los coches.
• Hussain (10/5): - This hotel was very impressive. Everything worked as intended. They had a nice area to sit by the pool as well. Parking is free and right outside the hotel. Slow drain in the shower but otherwise everything was awesome. They give free water bottles as well which was really helpful!
• Vicky (8/5): - I enjoyed the stay. We had a room on the street side and it was a bit loud at night. I would recommend getting a courtyard side room.
• NINELA (10/5): Very good - A very nice, agradable, confortable Hotel.
• NINELA (8/5): Very clean and confortable. And well located - It was pleasant.
• Verified traveler (10/5): - Only slept there but clean and quiet
• Shivanie (10/5): Pleasant family hotel! - Very comfortable stay. Staff was very helpful and pleasant. Very close to everything! Stayed before and will stay again.
• Iryna (10/5): - I was very satisfied with my stay at this hotel. First of all, it is always clean here, and the hallways have a pleasant smell. For me, the most important factors are NOT the modern renovation but the smell and cleanliness of the hotel. When I first entered the room from the street, it had its specific odor, but after 5 minutes of staying there, I got used to it and no longer noticed it. I think it was the smell of age or dampness. The staff was extremely friendly and helpful. I recommend this hotel to anyone who values comfort and cleanliness!
• Yunos Zulmajdi (10/5): - located at downtown
• Bartley (8/5): - The property is very convenient to the Plaza Americas Mall and ADO central bus station. The hotel is very clean, comfortable bed, great AC , nice towels and bed linens, shower worked well. The elevator was out of service when I was there but their staff carried my luggage up and down the multiple flights of stairs. No mini fridge. The pool is very shallow and i never saw anyone in the pool. The art in the room was depressing. The breakfast area was suffiently provided with cereals and pastries. I think the hotel is a good value and safe.
• Jessica (10/5): - Great stay , safe area.
• Olina (10/5): - Smaller local hotel. Clean, quiet friendly and polite staff.
• Luis (10/5): - My family and I loved this place. Almost everything was perfect. The room, hallways, elevator, lobby,dining area, pool, well everthing was clean every day. Angel was the young employee who kept our room clean. He did a 5 star hotel job, please give him a raise he deserves it. I liked the investment the owner has made in the property and the upgrade he's doing to the pool area. The rooms look great and can be even better if you add a small refrigerator and an iron, that would be perfect. I definitely recommend it.
• Kuty (6/5): - The rooms were cleaned everyday and the pool was nice, and not crowded. The reception didn't give any service even not a taxi call. They didn't supply towels to the pool.
• chung-tsan (10/5): - Hotel was clean and great location with friendly front desk staff, Andrew was specially kind and helpful. We had wonderful time at this hotel
• Ana (8/5): - The staff was really nice and helpful. Highly recommended. Beds were clean and comfortable. We only stayed there for 2 nights and had a good experience.
• Graciela (10/5): - Very clean but the only thing the door unable to lock the safery lock inside it was broken. We notified the front desk. They said it will get fix the next day but never happened.
• wigberto (6/5): - Ok for one day
• Pauletta (4/5): - I stood in an extremely long line 3 times, hours apart being told I would have early check in with a tower view by noon and would receive a phone call. Not only did this not happen, there was no apology for the inconvenience the staff did not care, I was just another number to them. Staff will say anything to shut you up. WiFi service in my room sucked, my child couldn’t watch tv without continued internet disruption. We finally just went to sleep. Night one sucked.
• Richard (10/5): - As always very professional , clean , good location .
• Roy (8/5): - Decent hotel, but the first room smelled of some odd cleaning product and the road noise was loud. My second room smelled very strongly of sewer gas and the hotel was unable to fix it. Location and service were otherwise very good.
• Jaime (10/5): - The hotel is simple, nothing fancy but I was pleased the bathroom and rooms were clean upon arrival, no stains or mold visible. The beds and linen were comfortable.
• Juan (10/5): - Clean, quiet and comfortable hotel. Good located.
• Courtney (10/5): - 2nd stay here, and it was nice and quiet convenient next to two restaurants a pharmacy and a convenient store great location for a quick trip, the pool is amazing as well
• Hind (10/5): - Clean and friendly staff!
• Herman (8/5): - I commend the cleanliness of the property. There were bits of repair going on but they still manage to keep it clean. Hotel staff were friendly and helpful. They always respond promptly on any request. Breakfast is good but maybe introduce food variety in future, if possible. I was happy to be assigned a poolside room as it’s a bit quiet. It could have been a perfect stay but on the last night of our , the guest beside our room played loud sounds which woke me up and unable to have a good sleep. However, overall it’s an enjoyable stay and would recommend it.
• Liudmyla (10/5): - Hotel workers were very friendly and helpful. The hotel is nice and clean. I recommend it.
• Alexandr (10/5): - I liked it
• Ariel (10/5): - Excelente
• Mike (8/5): - Nice and attractive hotel. Quite clean. Comfortable room and beds. However, the staff don't seem to have an inkling of the meanings of "service industry" and "hospitality." Example 1: I asked for a second room key card for my son. "We allow only one card per room," the stoney-faced bureaucrat at reception said. "If your son needs to get into the room (which he did since we was a paying guest there), he will have to get a security guard to accompany him to open the door." Example 2: "Could I get a late check-out?" Answer from the expressionles automaton behind the desk; "We don't offer a late check-out." End of discussion. Nice hotel. Not nice people.
• ARNOLD (10/5): - It was exactly as described. A short walk to the red bus connection and a variety of restaurants. A continental breakfast was included.
• Carly (10/5): - The hotel was extremely clean and surprisingly quiet. It was in a convenient location. A mini fridge in the room would have been nice and parking was busy but always managed to get a spot. Would definitely recommend staying here.
• Linda (6/5): - The noise was the biggest complaint.
• Marina (10/5): - Great experience
• Marina (10/5): - It's my second stay in this hotel. Super clean, friendly, great location if younhave things to do in downtown.
• Maria (8/5): - Lugar en pleno centro y cerca de todo caminando o cualquier medio de transporte, el desayuno incluido consiste en cereales, pan dulce, jugos , leche y café , lugar limpio , staff amable, para descanso de una noche esta bien y como en toda ciudad hay ruidos de carros y música, pero al estar muy cansados no importa.
• Maria (10/5): - Está muy limpio todo; los cuartos y la alberca El staff es muy amable. Desayuno está incluido Hay muchos lugares que puedes ir caminando. Facilidad de transporte. Muy cerca del Aeropuerto
• maria (10/5): - Bed is confortable, room spacious, NO funny smells. Nice pool and location. I have stayed here before and have not been disappointed.
• william (10/5): - This is the cleanest hotel we have been in. Great staff. Nice pool for swimming short laps. Hotel bans alcohol which quiets the place; however, we routinely smuggled beer in, but we’re careful not to flaunt it. They were constantly repairing which at times created lots of noise, but I’d rather deal with that than staying at a place falling apart. Continental breakfast was limited to cold cereal and pastries with decent coffee and juices. Be sure to ask for pool side room as the road is busy and noisy. We loved walking to a variety of restaurants within 3 blocks. We felt safe but we’re back in room by 8:00PM. Bicycle rental is 1 block away. For $30US we got two bikes for a day to bike to beaches. We used city buses 4 times. Cheap! I’d stay here again. We did have ideal weather for 9 days. 24C - 30C!!!
• Galina (10/5): - Prefer better choice for breakfast
• Ravikiran (10/5): - Conveniently located near malls and restaurants. Taxis available all the time. Courteous staff. Nice pool. Clean overall.
• Meba (2/5): - Was not sat from the moment we just in they were cold and unpleasant. To makematter worse we we got back to outgooms on Saturday three rooomon our floor one right in front of and the Otha er was on the left right there . Then the last at the end of the hall . They played musical night we called security and spoke with the but some it was there local team the not to br handles do re starting recording front-9:30 the noise continues until 345 .my mom and we petrified of your lives we had no money and no where to go until 10:40 when a family was able to get us a new hotel to stay at.
• sean (6/5): - Wouldn’t stay again unfortunately. There’s nothing wrong with the property itself. However, it’s next to a busy road (3 lanes in each direction) and is busy throughout the night as it’s close to the hotel zone. If you want a quiet nights rest, you won’t get it here. The hallways also echo all the noise which woke us up in the mornings.
• Damian (2/5): - Bad receptionist. Nasty room. Noisy place
• Juan (10/5): - Great location! Friendly staff
• Lirio (10/5): - Clean and convenient.
• Shammi (10/5): - The rooms facing the road have a lot of noises.. but it is unavoidable I guess
• Billl (10/5): - The hotel is very clean and well kept. The included continental breakfast is sweets and cold cereal. Some fruit and yogurt would be a big improvement The hotel is a no alcohol facility and I can appreciate that but it should be made clear before booking. That would surely attract some and detract others. Overall location down town is good. I could walk a half kilometer and catch a bus to the beach or a half kilometer the other direction to a huge shopping mall. Over all I rate this hotel a good value.
• Juan (10/5): - Very clean room.
• Hakon (8/5): Good first night in cancun - A very clean hotel, would stay here again! Good place to stay for a night or two once you are in Cancun
• MARINA (10/5): - The hotel room and public areas have been SUPER clean during my stay.
• MARTIN (10/5): - Swimming pool
• leopoldo (10/5): - The room was very comfortable and clean. The price was reasonable and there many restaurants within walking distance.
• Brenda (10/5): - It was clean andjnrxpensive
• Michael (6/5): - Cleanliness was spot on, as was staff friendliness. Noise was very intrusive from nearby venues until after 3am. Bed was comfortable once we'd removed the plastic mattress protection.
• Giselle Noemi Diaz (10/5): - Comodidad y cerca de todo
• Nancy (10/5): - The front desk staff Kevin and Eddy were very professional and helpful. The security staff Gilberto and Roberto were friendly and accommodating.
• Passion (6/5): - The room was nice it had a balcony and nice bathroom, but breakfast served was a joke. They just had bread and juice. Also the area around was no dining and no one spoke English.
• Nicole (8/5): - Very good for the price; free parking in front or on the side of the property. Very clean, good hot water and water pressure. Includes 1 bottle of water and some basic shampoo/soap. Has a nice pool too and serves a basic breakfast with coffee, juice, milk, cereal and breads. Would stay again next time I’m in Cancun.
• Richard (10/5): - This property is a wonderful business hotel as well as being conveniently located with proximity to the Beach Hotel zone
• Richard (10/5): - wonderful Hotel with an excellant staff . i’m here in Cancun on business and the Hotel is perfectly situated . Rooms are clean and well maintained .

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