Crystal Coast Oceanfront Hotel

Location: 511 Salter Path Road, Pine Knoll Shores, us

Star Rating: 3 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: 04:00 PM - 12:00 AM

Check-out: 11:00 AM

Amenities & Facilities

• Offsite parking discounted rates available
• Fitness facilities (surcharge)
• Parking
• Non-smoking rooms
• Air conditioning
• Swimming pool
• Pets allowed
• Express check-in/check-out
• Safety deposit box
• Fax/photocopying
• Facilities for disabled guests
• Hot tub/Jacuzzi
• Non-smoking throughout
• Outdoor furniture
• Coffee Shop on site
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Hand sanitizer in guest room and key areas
• Cashless payment available
• Fire extinguishers
• First aid kit available
• Contactless check-in/check-out
• Invoice provided
• Guests can opt-out any cleaning services during stay
• Smoke alarms
• Shared stationery like menus, pens are removed
• Physical distancing in dining areas
• Food delivered to guest room
• CCTV outside property
• Screens / Barriers between staff and guests for safety
• Key card access
• ATM/banking
• Television in common areas
• Front desk (limited hours)
• Express check-in
• Free wired internet
• Self parking (surcharge)
• Pool sun loungers
• Offsite parking discounted rates available
• Fitness facilities (surcharge)
• Internet access
• Reception hall
• Exercise/lap pool
• Secured parking
• Swimming nearby
• Beach club nearby (surcharge)
• Beach toys

Rooms Available

• Double Room with Balcony and Oceanfront Sea View

  The spacious double room features air conditioning, a tea and coffee maker, a balcony with sea views as well as a private bathroom boasting a shower. The unit has 2 beds.

  Max Occupancy: 5 (4 Adults)

  • Coffee/tea maker
  • Shower
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Radio
  • Refrigerator
  • Toilet
  • Microwave
  • Private bathroom
  • Heating
  • Hardwood or parquet floors
  • Alarm clock
  • Wardrobe or closet
  • Linen
  • Upper floors accessible by elevator
  • Clothes rack
  • Toilet paper
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Socket near the bed
  • Accessible by lift
  • Smoke alarm
  • Key card access
  • Carbon monoxide detector
  • Single-room air conditioning for guest accommodation

• King Room with Oceanfront Sea View

  The spacious double room offers air conditioning, a tea and coffee maker, a balcony with sea views as well as a private bathroom featuring a shower. The unit offers 1 bed.

  Max Occupancy: 3 (2 Adults)

  • Coffee/tea maker
  • Shower
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Radio
  • Refrigerator
  • Desk
  • Toilet
  • Microwave
  • Private bathroom
  • Heating
  • Hardwood or parquet floors
  • Alarm clock
  • Wardrobe or closet
  • Linen
  • Upper floors accessible by elevator
  • Clothes rack
  • Toilet paper
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Socket near the bed
  • Accessible by lift
  • Smoke alarm
  • Key card access
  • Carbon monoxide detector
  • Single-room air conditioning for guest accommodation

• Room, 1 King Bed, Ocean View

  1 King Bed

  324-sq-foot room, balcony with ocean views

  
  

  Internet - Free WiFi

  Entertainment - 32-inch flat-screen TV with premium channels

  Food & Drink - Refrigerator, microwave, and coffee/tea maker

  Sleep - Bed sheets

  Bathroom - Private bathroom, shower, free toiletries, and a hair dryer

  Practical - Desk, safe, and iron/ironing board

  Comfort - Air conditioning

  Need to Know - Housekeeping on request

  Non-Smoking, pet friendly

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Desk
  • Microwave
  • Private bathroom
  • Free Local calls
  • Free WiFi
  • Bedsheets provided
  • Laptop-friendly workspace
  • Desk chair

• Room, 2 Double Beds, Ocean View

  2 Double Beds

  324-sq-foot room, balcony with ocean views

  
  

  Internet - Free WiFi

  Entertainment - 32-inch flat-screen TV with premium channels

  Food & Drink - Refrigerator, microwave, and coffee/tea maker

  Sleep - Bed sheets

  Bathroom - Private bathroom, shower, free toiletries, and a hair dryer

  Practical - Safe, iron/ironing board, and laptop workspace

  Comfort - Air conditioning

  Need to Know - Housekeeping on request

  Non-Smoking, pet friendly

  Max Occupancy: 4 (4 Adults)

  • Coffee/tea maker
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Microwave
  • Private bathroom
  • Free Local calls
  • Free WiFi
  • Bedsheets provided
  • Laptop-friendly workspace
  • Desk chair

• Deluxe King Room

  This room features a flat-screen cable TV. A microwave, refrigerator, and coffee machine are included as well.

  Max Occupancy: 3 (2 Adults)

  • Coffee/tea maker
  • Shower
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Radio
  • Refrigerator
  • Desk
  • Toilet
  • Microwave
  • Private bathroom
  • Heating
  • Hardwood or parquet floors
  • Alarm clock
  • Wardrobe or closet
  • Linen
  • Upper floors accessible by elevator
  • Clothes rack
  • Toilet paper
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Socket near the bed
  • Accessible by lift
  • Smoke alarm
  • Key card access
  • Carbon monoxide detector
  • Single-room air conditioning for guest accommodation
  • Hand sanitiser

• Queen Room - Disability Access and Oceanfront

  The spacious double room features air conditioning, a tea and coffee maker, a balcony with sea views as well as a private bathroom boasting a shower. The unit has 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Shower
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Radio
  • Refrigerator
  • Toilet
  • Microwave
  • Private bathroom
  • Heating
  • Hardwood or parquet floors
  • Alarm clock
  • Wardrobe or closet
  • Linen
  • Upper floors accessible by elevator
  • Clothes rack
  • Toilet paper
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Socket near the bed
  • Accessible by lift
  • Smoke alarm
  • Key card access
  • Carbon monoxide detector
  • Single-room air conditioning for guest accommodation
  • Hand sanitiser

• Deluxe Double Room

  This room features a flat-screen cable TV. A microwave, refrigerator, and coffee machine are included as well.

  Max Occupancy: 5 (4 Adults)

  • Coffee/tea maker
  • Shower
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Radio
  • Refrigerator
  • Toilet
  • Microwave
  • Private bathroom
  • Heating
  • Hardwood or parquet floors
  • Alarm clock
  • Wardrobe or closet
  • Linen
  • Upper floors accessible by elevator
  • Clothes rack
  • Toilet paper
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Socket near the bed
  • Accessible by lift
  • Smoke alarm
  • Key card access
  • Carbon monoxide detector
  • Single-room air conditioning for guest accommodation
  • Hand sanitiser

Guest Reviews

• sherry (8/5): - Staff and guest were very friendly. Relaxing atmosphere.
• Poole (5/5): - Loved the location. I was uncomfortable with a few dogs we encountered. I question how thorough the vetting is regarding the visiting dogs.
• Alexandra (10/5): - Lovely hotel and staff Expensive parking
• michael (4/5): I WILL TRASH THIS PLACE TO WHOEVER WILL LISTEN TO MY DIEING DAY! - the view I don't like hidden charges unknown to me at checkout when at check in i was gold ,i saw how things operated there. I gave up trying to buy a soda there. "MAXIMIZE PROFITS ON OUR CUSTOMERS" if we can't get them coming in then will get them coming out. Its not hard to see the game you play! you have desk clerks that are slow and confused acting and not sure."ITS ALL A PLAY TO GET YOUR MONEY" it is just poor ethics and character. this is not about the money it was how it was done. "LAME"
• Janis (5/5): The area was Beautiful !!! Not happy with room in the beginning !!! - Beach, pool and the outside area was Beautiful! Phone in room did not work. The floors were sandy and dirty. The shower floor was dirty and very slippery. There were No Tissues in the box. All of this was taken care of the next morning. We checked out at 2 a.m., on Tuesday clerk said I would get print out in my Email. Never got. Called the next day went to a voice mail. Finally got someone at 5 p.m. Charged $40 for parking!!!
• Gavin (6/5): I’m overall happy with my stay, excellent service good food and drinks. - Good location, great staff, food and pool are nice. Good beach access On top of the cost for the room, they also charge for parking per day that I was not aware of prior to booking.
• Stone (6/5): It was okay, it could’ve been better but I would stay again - Clean rooms and general area of the hotel, staff was friendly Tv was broken and never fixed, housekeeping never came to room
• Connot (10/5): - We’ve stayed therr in the past and, while we never thought it was inferior in any way, the improvements are fantastic Nothing, all was good
• Suzanne (8/5): - Great value and staff was so nice
• Joanne (4/5): Will not go back to this hotel - nice beach with easy access; nice pool. Small bathrooms, dinghy rooms needed paint and upgrade, charge of $20/per night for parking; beach chairs falling apart; small towels, old mattresses and uncomfortable pillows
• Rhonda (10/5): -
• KE (10/5): - LOCATION! Remodeled to give more modern look, outside beachside is so nice! Restaurant on site is great. $40 parking, but I understand the need for it. The booking stated nothing about parking fee.
• Kevin (10/5): - Oceanfront views, bar downstairs and outside, restaurant downstairs, hot tub, and chairs provided for the beach. Excellent service all around!
• FitzGerald (7/5): - Nice spot and great location-for the price should offer a free breakfast Check in was slow and will not be coming back as the hotel charges for parking which is understandable if you are not a guest, but there should not a charge to a person staying in hotel.
• Stephane (10/5): - The front desk person, Hillary, was exceptionally helpful and professional. The restaurant staff were also kind and polite. Nothing.
• Gloria (10/5): - We have been coming here for about 8 years. We love it The restaurant was a little pricey . And the drink were very weak for that price.
• Whitaker (9/5): -
• Rossi (7/5): -
• Olarte (8/5): Excellent location, rooms renewed and a true ocean view! - It is updated, no rugs in the room and the location is great! A/C is noisy which interrupts your sleeping; minor detail of the remodelación not well done.
• Leonard (10/5): - We have stayed here often over the years and pretty much like everything about the property and staff. It has gotten a little pricey to stay here.
• Guest (8/5): -
• Quandra (8/5): Oceanfront Hotel - All rooms are oceanfront. My room was a connecting room and we could hear the other guests as if they were in the room with us. Bed was a little firmer than I like and toilet was low to the ground. Took 20 minutes to get to most restaurants.
• Anna (9/5): Favorite place to stay when I want to go to the beach! - Love that all rooms are ocean view! Staff is always friendly as well! Wish they had more accessible coffee!
• RLMiller1 (8/5): -
• James (6/5): - I didn't know about the $20 a day parking fee. I thought reservations were paid in full when I done the booking.
• Kevin (3/5): Unsatisfied with the parking situation and unsatisfied with the neighbors smoking dope. - The view of the ocean from the room. The fact that I had to pay for parking in their parking lot and I already paid to stay in their facility. To me, that is plain stupid. That like paying a parking fee when you go to grocery store to buy groceries. STUPID!!!!!!! And for that reason alone, we won’t be returning to that facility. Instead of having a no smoking policy in the rooms, they need a no smoking marijuana on the balcony policy as well. Opened the sliding glass door this morning and last night and the smell of marijuana was soooo bad that I had to keep the door closed and couldn’t enjoy the sounds of the ocean.
• Guest (9/5): -
• Casey (10/5): Perfect way to experience the east coast - Beautiful views and very convenient to the entire island The bed was a little hard
• Beverly (8/5): -
• Susan (10/5): -
• Sherry (5/5): Never again - Oceanfront room. Pool area. Had to pay $10 a night to park in their own parking lot, front desk extremely rude at checkout. Mattresses very uncomfortable.
• Rodriguez (10/5): Excellent - Tengo como 9 anos hospedandome en este hotel algunas veces nome llevo la mejor experiencia con el personal de limpiesa pero este hotel no lo cambio por nada es mi favorito tiene todo lo que necesito y lo mejor esta de frente al oceano me encanta y tambien mis hermanos y amigos ya se hospedan aqui ❤️ Esta ves todo estuvo muy bien
• Heather (6/5): -
• Susan (7/5): Place was fine for a stopover, but probably won’t be back - Nice balcony and room Small bathroom with low ceilings. Staff not professional—yelling to each other.
• Robbie (4/5): Save your money and sleep elsewhere - The views. The charge for parking on top of the high cost for the room. Was told restaurant would close at 8pm and they were done and out the door at 7:30pm. Rust in the room in various places. Not allowed to smoke on an open air balcony. I may vacation again on Emerald Isle but I'll never vacation again at the Crystal Coast Oceanfront Hotel!
• Sharunda (9/5): -
• Johnson (10/5): -
• McKinnon (4/5): - The restaurant was great and the service was excellent. The staff of the restaurant were very accommodating and the food was great. I like the location. I love Pine Knoll Shores, however the Crystal Coast was just not what we expected. We had to pay for parking something we never had to do when it was The Inn. . I asked for room service (by request only) they did not sweep or change the linen. There was sand on the floor thus in my bed. The front desk person did rectify it. Too many dogs!!! I get pet friendly but they were friendlier to the pets than the guests.
• Adolfo Angel (4/5): -
• Ashley (7/5): Not The Inn Vibes Anymore - Beach access, pool, and playground for kids It just wasn't The Inn like it used to be. We had to pay for parking, request housekeeping, the hotel is pet friendly now there were a lot of dogs, the Clamdigger offered more of a variety of food not the new restaurant they have now. Every room didn't have the same items, my sister's room same floor had one chair, my parents room had one trashcan and no extra chair.
• Vance (9/5): - Oceanfront. Had a restaurant.
• Smetzer (8/5): -
• Danette (10/5): My spouse and I needed a getaway - Location was great. Food was wonderful. Room was clean but the bed was very uncomfortable. Mattress was very hard.
• Chasity (10/5): -
• LaQorsha (9/5): - The staff was amazing and friendly No free breakfast and no smoking on balcony
• John (10/5): -
• David (9/5): Nice and quiet. Neat and tidy. Friendly and professional. - The balcony chairs were comfortable. We like the furniture. The staff were nice, professional and friendly. Actually, the staff went out of their way. Way above and beyond the expected. Just a few things needed repair. I left a note in the room.
• McCray (8/5): Good stay - I didn't like the fact that I asked to stay an extra hour and I was told no because I didn't ask the night before. I called down to the office the night before but no one answered the phone. There were hardly any people there so it wasn't like they were filled. I did not appreciate that.
• Shelby (10/5): - Everything Nothing
• Paul (9/5): - The location. The bed was uncomfortable.
• Lisa (8/5): - The scenery Noisy neighbors
• Abbigail (8/5): - The bed was comfortable and we saw dolphins in the water from our balcony! Kind of on the mid to upper end of pricing but feels very average. Breakfast not included, parking is $20 extra, you’re really just paying to be at the beach because there’s not much else to do without a little drive.
• Kiana (10/5): -
• Mikayla (8/5): -
• Felicity (5/5): Need better furniture in your rooms to make it more comfortable. - It was clean and the breakfast was delicious, but very poor service. The bed was very uncomfortable. The pillows for a king bed should have been king size pillows not twin. And a comfortable chair to sit in would have gone a long way.
• Casey (10/5): -
• Samantha (4/5): Checked into room 417 and while I was checking the beds, I found hair literally everywhere. On the pillows on top of the - Location Rooms were dirty, balcony bars were rusted, rooms smelled bad, bathrooms were SUPER small,
• Amya (10/5): -
• Joyner (5/5): - The hot tub was broke basically the entire time I was there and I complained day 1
• Ervin (8/5): Great relaxing time! - Friendly kind staff, and very clean. Nothing.
• Theresa (7/5): overall we enjoyed our visit. - Oceanfront, Pretty facility, Deck, Bar was nice Bed fairly comfortable, TV didnt work properly, Had to have someone come work on it and then remote wouldnt turn it on and off. Resturant was closed due to grill down
• Neal (10/5): -
• Brown (8/5): -
• Kevin (1/5): -
• Mikeal (10/5): -
• Ventura (8/5): - ocean front
• Timothy (8/5): - No coffee Bed too hard
• Worthington (7/5): -
• Shelby (10/5): -
• Gonder (1/5): Terrible customer service - Terrible customer service. Booked online. Went inside 5 min later was the told they need vaccination records for the dogs. This is not advertised anywhere on the booking. Wouldn't allow us to stay but still took the whole fee. Only I. Hotel talking to front for 5 min and they charged us for the whole night. Terrible. Terrible customer service. Booked online. Went inside 5 min later was the told they need vaccination records for the dogs. This is not advertised anywhere on the booking. Wouldn't allow us to stay but still took the whole fee. Only I. Hotel talking to front for 5 min and they charged us for the whole night. Terrible.
• Vance (9/5): Nice Oceanfront Hotel - Oceanfront with restaurant
• Ciri (10/5): -
• Charles (10/5): I’ll definitely stay here again on my next visit in a few months. - Great location with clean and comfortable facilities. Restaurant had great food and the staff was friendly and helpful. Nothing.
• Robert (8/5): Would love to return if I don't have to pay to park! - Rooms are all oceanfront! Nice clean rooms! I do not agree with paying 12 a day to park on the property that I am a paying guest at! The reason I was given did not make sense! If people are parking there that are not guests then yes charge them! But why not do like all other hotels and provide a pass that you hang from rear view mirror in vehicle letting security know you are a paying guest at hotel! Also the jets in hot tub weren't working so that was disappointing. The restaurant is good but seems to bw out of popular items you would want to eat at the beach such as clam chowder! Its winter and who wouldn't love a good hot bowl of clam chowder? Nice folks and good food though!
• Gladys (2/5): - Parking fees $21
• Sarah (2/5): Dirty and out of date - View Dirty
• Conner (1/5): Juice isn’t worth the squeeze. Next time sleep in your car instead. - Oceanfront. That’s about it. Just about everything. From poor management, lack of solutions to problems, lack of transparency in all policies, and most importantly a severe problem with shifting blame instead of making the proper improvements. Right down to expired drinks in the lobby that they have the audacity to charge $5 a piece for. This goes mostly for the manager of guest services who in no way should be in any position of authority. She’s terrible. A trainee who won’t be mentioned by name is the only person in all of this that made any efforts to right their wrongs.
• Savannah (7/5): Wasn’t impressed. Would not stay here again. - Great price for 2 nights The double beds weren’t comfortable. The bed sheets were dirty. Even found a bug crawling on one of the double beds. The phone and tv didn’t work. The restaurant was way over priced. We wouldn’t stay here again.
• Jeff (8/5): -
• Benjamin (8/5): -
• Amanda (9/5): Excellent experience would highly recommend! - I love that it’s pet friendly. The restaurant was great, the lobby restrooms were very clean, the views were amazing. I didn’t like that they charge a daily parking fee. The hot tub wasn’t working properly and the lighting out back wasn’t working.
• Steve (6/5): It was ok - Great Bigger shower/bathroom
• Amber (10/5): -
• Joseph (9/5): Absolutely coming back! - The location is perfect. Right next to the beach and since it is not surrounded by other hotels, the beach is not crowded at all. They were definitely understaffed, but the staff who were there were wonderful. Many people had trouble with the key cards not working. They are old mag strip cards and lose their encoding easily.
• Teresa (4/5): I will not be back. - Location and Bar. Checking was really late. The room was not ready until 5:30. Restaurant was over priced and food was under cooked and slow.
• Ricky (8/5): Nice location with good staff and easy access to the beach! - Staff was very friendly. The restaurant staff was awesome. Close to beach. Tiki bar was nice. The manager took away the morning complimentary coffee downstairs in the lobby that is listed free coffee for all. Did away with it and a lot of people were complaining and very upset. Not a good move on his part.
• Tobyn (4/5): Staff was pleasant. - Charging for parking is tacky. Include it in the price. Room smelled. Staff sat at the bar with customers and vaped. That isn’t what I paid to experience. See above
• Ashley (10/5): The staff were exceptional! Our oceanview room was clean and pleasant. - We didn't attend breakfast. We look forward to all amenities like outside bar and restaurant are ready full-scale. We understand it's a transition.
• Nick (8/5): -
• Richard (8/5): - Extra charge for parking
• ASHLEE (8/5): Beautiful location with a nice room. - Right on the beach Paying extra for parking, no washer/dryer, restaurant was very expensive and didn’t have a lot of choices.
• Sarah (9/5): - I was not happy with having to pay for parking. In the past I had not had to. I would have preferred to have paid more for the room charge instead of an additional parking charge. I feel certain that at least 85% or more of your clients drive to your destination. If you are there you have to park there. See above comments.
• James (7/5): - Beach access was excellent. Room was comfortable. Staff was friendly. Restaurant and bar were closed on 8/13. This was my wife's birthday. Disappointed I couldn't buy her a drink.
• Luis (10/5): -
• Daniel (7/5): Mostly what we expected. - Beach and beach amenities. Staff was responsive and friendly. Completely surprised by the overnight parking charges. $21/night, yet the rooms were already pricey enough. They "blamed" third party booking companies such as booking.com for not being thorough in providing all the needed details for guests to make an informed decision. There was a significant amount of negative buzz at the property specific to this issue. Nobody likes costly surprises.
• Carmen (8/5): Liked it well enough to plan another visit:) - Location, beach, very nice for families Staff was eager to help with any needs or questions Can’t say that I disliked anything….
• Martha (10/5): -
• Emily (8/5): -
• Brittany (7/5): -
• Melissa (8/5): - Cleanliness No continental breakfast...no streaming channels. It was hard to watch something decent on tv

Photos