Hampton Inn & Suites Mason City, IA
Location: 2111 4th Street SW , Mason City, us
Star Rating: 3 Stars
Property Type: Hotels
About this Property
Welcome to Hampton Inn & Suites Mason City, IA!
Convenient Amenities: Enjoy the convenience of a 24-hour front desk, an ATM, and complimentary WiFi during your stay.
Family-Friendly Accommodations: Our hotel features spacious family rooms, perfect for a comfortable stay with your loved ones.
Prime Location: Located just 7 km from Mason City Municipal Airport, our hotel offers easy access for travelers.
Book your stay at Hampton Inn & Suites Mason City, IA for a memorable experience!
Important Information
Policies
Check-in: 03:00 PM - 12:00 AM
Check-out: 12:00 PM
Amenities & Facilities
- Fitness facilities (surcharge)
- Non-smoking rooms
- Swimming pool
- Family rooms
- Lift / Elevator
- Luggage storage
- Express check-in/check-out
- Safety deposit box
- Facilities for disabled guests
- Non-smoking throughout
- Wheelchair accessible
- Staff adhere to local safety protocols
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Physical distancing rules followed
- First aid kit available
- Contactless check-in/check-out
- Guest room sealed after cleaning
- Physical distancing in dining areas
- Face masks for guests available
- ATM/banking
- Front desk (limited hours)
- Express check-in
- Free wired internet
- Fitness facilities (surcharge)
- Internet access
- Secured parking
- Swimming nearby
Rooms Available
-
Studio, 1 King Bed, Accessible (Hearing)
1 King Bed
Layout - Separate sitting area
Internet - Free WiFi and wired internet access
Entertainment - Flat-screen TV with cable channels and pay movies
Food & Drink - Refrigerator, minibar (fees may apply), microwave, and coffee/tea maker
Sleep - Bed sheets
Bathroom - Private bathroom, shower/tub combination, a hair dryer, and towels
Practical - Sofa bed, safe, and free weekday newspaper; rollaway beds (surcharge) and cribs (surcharge) available on request
Comfort - Air conditioning and daily housekeeping
Accessibility - Closed-captioned TV
Non-Smoking
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Minibar
- Safety deposit box
- TV
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Microwave
- Private bathroom
- Sofa bed
- Daily housekeeping
- Separate sitting area
- Free WiFi
- Bedsheets provided
- Closed captioned TV
-
Studio, 1 King Bed, Accessible, Bathtub
1 King Bed
Layout - Separate sitting area
Internet - Free WiFi and wired internet access
Entertainment - Flat-screen TV with cable channels and pay movies
Food & Drink - Refrigerator, minibar (fees may apply), microwave, and coffee/tea maker
Sleep - Bed sheets
Bathroom - Private bathroom, bathtub, a hair dryer, and towels
Practical - Sofa bed, safe, and free weekday newspaper; rollaway beds (surcharge) and cribs (surcharge) available on request
Comfort - Air conditioning and daily housekeeping
Accessibility - Phone accessibility kit
Non-Smoking
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Minibar
- Safety deposit box
- TV
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Microwave
- Private bathroom
- Sofa bed
- Daily housekeeping
- Separate sitting area
- Free WiFi
- Bedsheets provided
- Closed captioned TV
- Accessible bathtub
-
Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)
1 King Bed
Internet - Free WiFi and wired internet access
Entertainment - Flat-screen TV with cable channels and pay movies
Food & Drink - Refrigerator, minibar (fees may apply), microwave, and coffee/tea maker
Sleep - Bed sheets
Bathroom - Private bathroom, bathtub, a hair dryer, and towels
Practical - Safe, double sofa bed, and free weekday newspaper; rollaway beds (surcharge) and cribs (surcharge) available on request
Comfort - Air conditioning and daily housekeeping
Accessibility - Wheelchair accessible
Non-Smoking
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Minibar
- Safety deposit box
- TV
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Microwave
- Private bathroom
- Sofa bed
- Wheelchair accessible
- Daily housekeeping
- Free WiFi
- Bedsheets provided
- Closed captioned TV
- Accessible bathtub
-
Room, 2 Queen Beds, Non Smoking (Drinks And Snacks)
2 Queen Beds
Internet - Free WiFi and wired internet access
Entertainment - Flat-screen TV with cable channels and pay movies
Food & Drink - Refrigerator, minibar (fees may apply), microwave, and coffee/tea maker
Sleep - Bed sheets
Bathroom - Private bathroom, shower/tub combination, a hair dryer, and towels
Practical - Safe, free weekday newspaper, and iron/ironing board; rollaway/extra beds and cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Accessibility - Phone accessibility kit
Non-Smoking
Max Occupancy: 5 (5 Adults)
- Coffee/tea maker
- Minibar
- Safety deposit box
- TV
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Microwave
- Private bathroom
- Daily housekeeping
- Free WiFi
- Bedsheets provided
- Closed captioned TV
-
Studio, 2 Queen Beds, Refrigerator & Microwave (Wet bar)
2 Queen Beds
Layout - Separate sitting area
Internet - Free WiFi and wired internet access
Entertainment - Flat-screen TV with cable channels and pay movies
Food & Drink - Refrigerator, minibar (fees may apply), microwave, and coffee/tea maker
Sleep - Bed sheets
Bathroom - Private bathroom, shower/tub combination, a hair dryer, and towels
Practical - Sofa bed, safe, and free weekday newspaper; rollaway beds (surcharge) and cribs (surcharge) available on request
Comfort - Air conditioning and daily housekeeping
Accessibility - Closed-captioned TV
Non-Smoking
Max Occupancy: 6 (6 Adults)
- Coffee/tea maker
- Minibar
- Safety deposit box
- TV
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Microwave
- Private bathroom
- Sofa bed
- Daily housekeeping
- Separate sitting area
- Free WiFi
- Bedsheets provided
- Closed captioned TV
-
Room, 1 King Bed, Refrigerator & Microwave
1 King Bed
Internet - Free WiFi and wired internet access
Entertainment - Flat-screen TV with cable channels and pay movies
Food & Drink - Refrigerator, minibar (fees may apply), microwave, and coffee/tea maker
Sleep - Bed sheets
Bathroom - Private bathroom, shower/tub combination, a hair dryer, and towels
Practical - Safe, free weekday newspaper, and iron/ironing board; rollaway/extra beds and cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Accessibility - Phone accessibility kit
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Safety deposit box
- TV
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Microwave
- Private bathroom
- Daily housekeeping
- Free WiFi
- Bedsheets provided
- Closed captioned TV
-
Room, 2 Queen Beds, Refrigerator & Microwave
2 Queen Beds
Internet - Free WiFi and wired internet access
Entertainment - Flat-screen TV with cable channels and pay movies
Food & Drink - Refrigerator, minibar (fees may apply), microwave, and coffee/tea maker
Sleep - Bed sheets
Bathroom - Private bathroom, shower/tub combination, a hair dryer, and towels
Practical - Safe, free weekday newspaper, and iron/ironing board; rollaway beds (surcharge) and cribs (surcharge) available on request
Comfort - Air conditioning and daily housekeeping
Accessibility - Closed-captioned TV
Non-Smoking
Max Occupancy: 5 (5 Adults)
- Coffee/tea maker
- Minibar
- Safety deposit box
- TV
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Microwave
- Private bathroom
- Daily housekeeping
- Free WiFi
- Bedsheets provided
- Closed captioned TV
-
Studio, 2 Queen Beds, Accessible (Hearing)
2 Queen Beds
Layout - Separate sitting area
Internet - Free WiFi and wired internet access
Entertainment - Flat-screen TV with cable channels and pay movies
Food & Drink - Refrigerator, minibar (fees may apply), microwave, and coffee/tea maker
Sleep - Bed sheets
Bathroom - Private bathroom, shower/tub combination, a hair dryer, and towels
Practical - Sofa bed, safe, and free weekday newspaper; rollaway beds (surcharge) and cribs (surcharge) available on request
Comfort - Air conditioning and daily housekeeping
Accessibility - Closed-captioned TV
Non-Smoking
Max Occupancy: 6 (6 Adults)
- Coffee/tea maker
- Minibar
- Safety deposit box
- TV
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Microwave
- Private bathroom
- Sofa bed
- Daily housekeeping
- Separate sitting area
- Free WiFi
- Bedsheets provided
- Closed captioned TV
-
Room, 2 Queen Beds, Accessible (Hearing)
2 Queen Beds
Internet - Free WiFi and wired internet access
Entertainment - Flat-screen TV with cable channels and pay movies
Food & Drink - Refrigerator, minibar (fees may apply), microwave, and coffee/tea maker
Sleep - Bed sheets
Bathroom - Private bathroom, shower/tub combination, a hair dryer, and towels
Practical - Safe, free weekday newspaper, and iron/ironing board; rollaway beds (surcharge) and cribs (surcharge) available on request
Comfort - Air conditioning and daily housekeeping
Accessibility - Closed-captioned TV
Non-Smoking
Max Occupancy: 5 (5 Adults)
- Coffee/tea maker
- Minibar
- Safety deposit box
- TV
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Microwave
- Private bathroom
- Daily housekeeping
- Free WiFi
- Bedsheets provided
- Closed captioned TV
-
Room, 1 King Bed with Sofa bed, Refrigerator & Microwave
1 King Bed and 1 Double Sofa Bed
Internet - Free WiFi and wired internet access
Entertainment - Flat-screen TV with cable channels and pay movies
Food & Drink - Refrigerator, minibar (fees may apply), microwave, and coffee/tea maker
Sleep - Bed sheets
Bathroom - Private bathroom, shower/tub combination, a hair dryer, and towels
Practical - Sofa bed, safe, and free weekday newspaper; rollaway beds (surcharge) and cribs (surcharge) available on request
Comfort - Air conditioning and daily housekeeping
Accessibility - Closed-captioned TV
Non-Smoking
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Minibar
- Safety deposit box
- TV
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Microwave
- Private bathroom
- Sofa bed
- Daily housekeeping
- Free WiFi
- Bedsheets provided
- Closed captioned TV
-
Room, 1 King Bed, Accessible (Hearing)
1 King Bed
Internet - Free WiFi and wired internet access
Entertainment - Flat-screen TV with cable channels and pay movies
Food & Drink - Refrigerator, minibar (fees may apply), microwave, and coffee/tea maker
Sleep - Bed sheets
Bathroom - Private bathroom, shower/tub combination, a hair dryer, and towels
Practical - Safe, free weekday newspaper, and iron/ironing board; rollaway beds (surcharge) and cribs (surcharge) available on request
Comfort - Air conditioning and daily housekeeping
Accessibility - Closed-captioned TV
Non-Smoking
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Minibar
- Safety deposit box
- TV
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Microwave
- Private bathroom
- Daily housekeeping
- Free WiFi
- Bedsheets provided
- Closed captioned TV
-
Studio, 1 King Bed, Refrigerator & Microwave (Wet bar)
1 King Bed
Layout - Separate sitting area
Internet - Free WiFi and wired internet access
Entertainment - Flat-screen TV with cable channels and pay movies
Food & Drink - Refrigerator, minibar (fees may apply), microwave, and coffee/tea maker
Sleep - Bed sheets
Bathroom - Private bathroom, shower/tub combination, a hair dryer, and towels
Practical - Sofa bed, safe, and free weekday newspaper; rollaway beds (surcharge) and cribs (surcharge) available on request
Comfort - Air conditioning and daily housekeeping
Accessibility - Closed-captioned TV
Non-Smoking
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Minibar
- Safety deposit box
- TV
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Microwave
- Private bathroom
- Sofa bed
- Daily housekeeping
- Separate sitting area
- Free WiFi
- Bedsheets provided
- Closed captioned TV
-
Room, 2 Queen Beds, Accessible, Bathtub
2 Queen Beds
Internet - Free WiFi and wired internet access
Entertainment - Flat-screen TV with cable channels and pay movies
Food & Drink - Refrigerator, minibar (fees may apply), microwave, and coffee/tea maker
Sleep - Bed sheets
Bathroom - Private bathroom, bathtub, a hair dryer, and towels
Practical - Safe, free weekday newspaper, and iron/ironing board; rollaway beds (surcharge) and cribs (surcharge) available on request
Comfort - Air conditioning and daily housekeeping
Accessibility - Phone accessibility kit
Non-Smoking
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Minibar
- Safety deposit box
- TV
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Microwave
- Private bathroom
- Daily housekeeping
- Free WiFi
- Bedsheets provided
- Closed captioned TV
- Accessible bathtub
-
Room, 2 Queen Beds, Accessible (Hearing)
2 Queen Beds
Internet - Free WiFi and wired internet access
Entertainment - Flat-screen TV with cable channels and pay movies
Food & Drink - Refrigerator, minibar (fees may apply), microwave, and coffee/tea maker
Sleep - Bed sheets
Bathroom - Private bathroom, shower/tub combination, a hair dryer, and towels
Practical - Safe, free weekday newspaper, and iron/ironing board; rollaway beds (surcharge) and cribs (surcharge) available on request
Comfort - Air conditioning and daily housekeeping
Accessibility - Closed-captioned TV
Non-Smoking
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Minibar
- Safety deposit box
- TV
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Microwave
- Private bathroom
- Daily housekeeping
- Free WiFi
- Bedsheets provided
- Closed captioned TV
-
Room, 1 King Bed, Accessible (Roll-In Shower)
1 King Bed
Internet - Free WiFi and wired internet access
Entertainment - Flat-screen TV with cable channels and pay movies
Food & Drink - Refrigerator, minibar (fees may apply), microwave, and coffee/tea maker
Sleep - Bed sheets
Bathroom - Private bathroom, shower/tub combination, a hair dryer, and towels
Practical - Safe, free weekday newspaper, and iron/ironing board; rollaway beds (surcharge) and cribs (surcharge) available on request
Comfort - Air conditioning and daily housekeeping
Accessibility - Wheelchair accessible
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Safety deposit box
- TV
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Microwave
- Private bathroom
- Wheelchair accessible
- Daily housekeeping
- Free WiFi
- Bedsheets provided
- Closed captioned TV
-
Room, 1 King Bed, Refrigerator & Microwave
1 King Bed
Internet - Free WiFi and wired internet access
Entertainment - Flat-screen TV with cable channels and pay movies
Food & Drink - Refrigerator, minibar (fees may apply), microwave, and coffee/tea maker
Sleep - Bed sheets
Bathroom - Private bathroom, shower/tub combination, a hair dryer, and towels
Practical - Safe, free weekday newspaper, and iron/ironing board; rollaway beds (surcharge) and cribs (surcharge) available on request
Comfort - Air conditioning and daily housekeeping
Accessibility - Closed-captioned TV
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Safety deposit box
- TV
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Microwave
- Private bathroom
- Daily housekeeping
- Free WiFi
- Bedsheets provided
- Closed captioned TV
-
Queen Room with Two Queen Beds - Mobility Access/Non-Smoking
The quadruple room offers a tea and coffee maker. The unit offers 2 beds.
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Shower
- Telephone
- Hair dryer
- Radio
- Refrigerator
- Microwave
- Video
- Alarm clock
-
Queen Room with Two Queen Beds - Hearing Access/Non-Smoking
The quadruple room provides a tea and coffee maker. The unit offers 2 beds.
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Shower
- Telephone
- Hair dryer
- Radio
- Refrigerator
- Microwave
- Video
- Alarm clock
-
King Room - Non-Smoking
The double room features a tea and coffee maker. The unit has 1 bed.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- Telephone
- Hair dryer
- Radio
- Refrigerator
- Microwave
- Video
- Alarm clock
-
King Studio Suite - Non Smoking
The studio features a tea and coffee maker and a seating area. The unit has 2 beds.
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Shower
- Telephone
- Hair dryer
- Radio
- Refrigerator
- Seating Area
- Microwave
- Video
- Alarm clock
- Sofa bed
-
King Room - Mobility Access/Non-Smoking
The double room features a tea and coffee maker. The unit has 1 bed.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- Telephone
- Hair dryer
- Radio
- Refrigerator
- Microwave
- Video
- Alarm clock
-
King Room with Sofa Bed - Non-Smoking
The quadruple room offers a tea and coffee maker. The unit offers 2 beds.
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Shower
- Telephone
- Hair dryer
- Radio
- Refrigerator
- Microwave
- Video
- Alarm clock
- Sofa bed
-
King Room with Sofa Bed - Hearing Accessible/Non-Smoking
The quadruple room offers a tea and coffee maker. The unit offers 2 beds.
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Shower
- Telephone
- Hair dryer
- Radio
- Refrigerator
- Microwave
- Video
- Alarm clock
- Sofa bed
-
Studio with Two Queen Beds and Sofa Bed - Hearing Access/Non-Smoking
The studio provides a tea and coffee maker and a seating area. The unit offers 3 beds.
Max Occupancy: 6 (6 Adults)
- Coffee/tea maker
- Shower
- Telephone
- Hair dryer
- Radio
- Refrigerator
- Seating Area
- Microwave
- Video
- Alarm clock
- Sofa bed
-
Queen Room with Two Queen Beds (4 Adults)
The family room provides a tea and coffee maker. The unit offers 2 beds.
Max Occupancy: 5 (5 Adults)
- Coffee/tea maker
- Shower
- Telephone
- Hair dryer
- Radio
- Refrigerator
- Microwave
- Video
- Alarm clock
Guest Reviews
- Laurie (8/5): -
- Sean (10/5): -
- Melissa (10/5): It was great! - You had one staff member that was exceptional. Forgot his name but he walked with a cane. He greeted us and learned our names. He was extremely helpful and thoughtful with anticipating our needs.
- Stephanie (8/5): -
- Hashim (7/5): -
- Lisa (10/5): Perfect - We stay every year for ghe Kite Festival, antiques and just relaxing in the room crafting. This year we asked for top floor because of past issues with kids above us rolling around on the stools early in the morning and late at night.. so we very much appreciate your accommodations of the top floor! We will see you again next year You need to rotate your mattresses.. Ideally people use the one side of the bed and it shows.. the opposite side of the bed is firm and comfy and the side in the wall space is sagged.
- Ján (8/5): - Rańajky
- tom (9/5): It was fine - Breakfast was fine. No desk lamp in room. Dark corner
- Tiffany (9/5): -
- Ján (9/5): -
- Rob (9/5): - Hospitality was amazing. Room was very clean and spacious. Elevator was a little noisy. That's really all I can come up with.
- laura (8/5): - Very nice hotel, the water in the pool was freezing though
- Tsq (9/5): Overall quality stay. - Breakfast was okay. Nothing special but ok. Staff was great throughout the stay. Spacious room. Drawers in bath vanity great way to extend the area. Overall upscale quality. Location and directions to front entrance. Lost hot water for most of one day. Was promised an adjustment to our bill which didn't happen.
- Jeffrey (9/5): -
- Leslie (8/5): - I wasn’t happy with cleanliness of my bathroom. It had hair all over the floor and shower.
- Lisa (8/5): - Sheets& standard size pillows do not feel or smell clean at all. King size pillows should be with king bed. Bathroom should be stocked with at least three towels instead of two. The rest of the hotel was clean (public areas & outside).
- Troy (9/5): Everything was nice.i just noticed a few things I’msure it was partly because of the remodeling going on Ionly noticed - Room and hotel smelled clean I found drywall dust on my mirror and the corner of the dresser. I also noticed coffee grounds on the back wall of the lower coffee slide out.
- Ronda (10/5): - no meat proteíns on breakfast bar - for the price of the room there should've been more than prepackaged eggs & salty canned gravy.
- Jeanna (8/5): - The location is right off of a busy Street. They were working on the outside of the hotel
- Lawrence (8/5): - held a late check in room, but the room smelled of very strong cleaning supplies in the main bedroom.
- mary beth (8/5): - Clean and comfortable nice sized room I didn’t get the room I booked I asked for two queen room they over booked so I got one king
- KAREL (10/5): - Nice staff
- Iles (3/5): Not very relaxing. - Ok A big problem was going on with key cards and getting registered. My husband is handicapped and when we 1st got there at 2:45 we were told that we couldn't check in because there was a problem, they told us to come back bin and hour and hopefully things would be better. We went back and hour later and they still had problems so we had to fill out a paper and then wait for someone to take us to are room. We needed to get ready for our Grankids musical and eat supper, we were running out of time. It was really hard to get my husband that was in a wheelchair around with all of this inconvenience. We left for the evening and when we came back we still didn't have a room card so they had to get someone to take us to our room so we could get in. This morning still no key so someone had to take us to our room again. When we checked out we still didn't have a key and system was still down. I didn't receive any paperwork so they said they would email my check out to me. I still haven't gotten it. The young girl at the desk was pleasant but it sure was hard trying to navigate my husband all around this. I wasn't happy that our room was so expensive in the 1st place but we needed a place to stay. $200.00 A night is crazy.
- Amy (10/5): - Friendly staff, convenient location.
- Janice (4/5): - Failed to empty trash from room.
- Linda (10/5): - Pleasant stay. Staff was very friendly.
- Cheridan (10/5): - My aunt sister, daughter and I were in town for a wedding and everything was perfect for the three nights stay. All the staff were wonderful! Thank you!
- Mikayla (10/5): - Front desk was more than nice! Will be back
- Cynthia (10/5): - Parking was full and my health is poor but I made it. The expense for my mini Chihuahua, was a bit much.
- Katherine (8/5): - Good property. Clean and convenient. But found it disappointing that our request for adjoining rooms couldn't be accommodated, even though we made the request 6 months in advance. With small children it made the trip a lot more difficult to manage, separating everyone up, going back/forth to different rooms, etc.
- Jill (10/5): Excellent all around, from the staff, to the rooms, to the breakfast! - Ron at the front desk was so welcoming and kind and attentive. Breakfast was great! Coloring pages and crayons for the kids was a plus too. N/a
- Kari (8/5): It was good but the TV went out for a bit and we just enjoy relaxing in a hot tub. - It has a nice big lobby so we could have a birthday party there You really need to get a hot tub back!
- Jacquelyn (10/5): - Nice
- Terry (10/5): Enjoy this place, clean , staff was great, beds comfortable and bathrooms had nice showers - Very clean and the room was spacious
- Sarah (10/5): Exceptional -
- Roiselaa (10/5): Awesome Hotel!! - I stayed at this hotel a couple of weeks ago and I was incredibly impressed with how clean, quiet, and cozy the rooms were! I had a wonderful night’s sleep, and then a Caribou Coffee is right next-door, so I was able to grab coffee and breakfast after checking out. I will definitely be staying at this hotel again the next time that I am in town!
- Kyle (10/5): - Nice
- Gary (10/5): Good stay! - Truly a good experience
- Brianna (10/5): - There hasnt been anything that we dont like. Everyone has been super nice, and we have very much enjoyed our stay so far!
- Celena (8/5): Don’t book if you’re having a birthday party. Pool heater doesn’t work. - Everything was nice and clean They don’t have a hot tub anymore and the pool was freezing. The entire room was freezing! My daughter had her birthday party at the hotel and the girls couldn’t even swim it was so cold.
- Mark (10/5): - Nice place in a good area with shopping and stores close by.
- Dawn (4/5): - Very nice and convenient area
- Lampkin (2/5): Very poor - The property was nice The bed was terrible. Made noise every time you moved.
- Ashley (10/5): - Check in was fabulous. Maggie at the front desk was absolutely wonderful! Clean, friendly, and perfect for our stay. Definitely recommend!
- thomas (10/5): - Hhh
- Verified traveler (10/5): Great place to stay - Great place to stay! Great staff and breakfast. Clean.
- Scott (10/5): - We love Hampton Inn. We only stay there. We know what to expect and they always deliver! Wish we could have been served biscuits and gravy for breakfast…that would be my only complaint.
- Lisa (6/5): - Nice place. Booked this hotel for a party, the room we had for the party was nice and the staff was very accommodating
- Pat (4/5): - It wasn’t very clean. There was 3 pizza boxes left in the fridge and the ice bucket still had a liner in it full of water. And new liner was underneath the bucket. So it makes wonder if they changed the sheets scary!!
- Jerica (6/5): - They need to update that they don’t have a hot tub because it says online they have one and they do not
- Verified traveler (10/5): - Great place to stay! Very nice and clean. Nice area.
- Jonathan (10/5): Thanksgiving - Was disappointed no hot tub
- KARLA (8/5): - N/A
- Wesley (8/5): Very good -
- Tiffany (10/5): - Room was very clean, staff was very friendly, nice area
- Siamak (10/5): - Customer service was excellent
- Abigail (10/5): Outstanding experience! - Ron at the front desk was super professional, and provides guest with outstanding service! Will definitely stay here again! Rooms were super comfortable, and clean! They don’t have a hot tub but the regular pool was still fun! The property was great!
- Verified traveler (10/5): Girl's trip - The front desk guy we worked with was awesome. The breakfast was amazing. The room was giant and perfect for our weekend. The hotel was in a great location to dining and shopping. We were disappointed that there was no hot tub, which was a main reason for choosing this hotel, but we got by just fine.
- Chad (8/5): Average - The amenities were looking a little tired. Small but noticeable issues like a broken curtain rod, a floatint shelf drooping, and general daye s appearance
- Jennifer (6/5): - Really sad to see that they took out the hot tub specifically booked this hotel because it said they had a hot tub. Also, the pool heater was broken so the pool was unusable as well but other than that it was a good.
- Lynnette (8/5): - Really nice front desk staff when we checked in.
- Nancy (8/5): Good! - Clean good sized room Tv not easy to view from bed, off to the side. Hot breakfast items limited. Western omelets bacon and biscuits, seemed odd combination,
- Helen (10/5): - Very clean, good breakfast.
- Scott (10/5): - Easy to find, open around, clean, plenty of parking.
- Angelina (10/5): Exceptional - Property was very nice and well kept. Breakfast was great. Room was very nice and beds were very comfortable.
- Tara (8/5): Ok - Our room was never complete red cleaning . Vacuum was left in our room .. towels were not put away
- Ron (10/5): - Best hotel we have been to in quite some time
- Sawaya (8/5): It was overall good - Excellent breakfast No hot tub and no choice for a firm pillow
- Cynthia (10/5): - Wow the breakfast was wonderful so many choices,staff very friendly
- Dan (10/5): - Maggie was extremely helpful, knowledgeable, professional in handling our bad experience with our reservation mishandling by Expedia. She is a real asset to your organization.
- Rhonda (8/5): It'll do! - I stayed here for a wedding. The staff was nice at check in. The room was fine. There were a few cleaning issues. The cleaning staff should check the corners. The pill pool area was a hot mess and the room has rust everywhere. Just not pleasant. Breakfast was typical Continental low end fair but you can easily walk to several places around. Beds were comfy and the place was quiet, especially considering how full it was. Would stay again. Would not expect to go near that hot mess pool room.
- Helena (4/5): - Was in room for 3 days with no room cleaning or towels. Even asked for conditioner be refilled and they never did it. By the time they came we needed everything and I had to call and complain to get room cleaned!!!!
- April (8/5): - Overall a great experience! The bathroom needed some maintenance, but it was fairly minor.
- Becky (7/5): It was a nice stay. No major complaints at all! - Clean. Attentive staff, friendly staff Hot tub not working
- Jason (10/5): Quiet hotel - The hotel suite was very nice and spacious. Very quiet even with the A/C running. Bathroom was very private and quiet as well. Breakfast was typical for most hotels in this price range. Location was convenient for visiting family in the area, but not too close to I35.
- Brandon (6/5): - The pool was cold, the floor in our room was dirty. The people were nice after we got in. We won't be staying there again
- Q9391PZdebbies (8/5): No Weather Channel - My stay was very nice, but I discovered that their tv offerings did not include the Weather Channel. Local news and weather is ok, but not when you are travelling. This stay was during the massive rainstorms and flooding extending from their location up to a 100 mile radius.
- Diane (10/5): - Felt safe
- Scoville (9/5): Superb - convient clean
- Katherine (8/5): - Very nice staff, friendly and helpful. Frig didn't work properly and AC unit was extremely loud and probably needed to be serviced. But would stay there again
- Buzz (8/5): - Very good hot breakfast choices! Good chair for reading or tv watching in our room was especially good.
- Spencer (10/5): Exceptional -
- heather (10/5): - Everything as expected.
- Claudio (6/5): The quality and the choice of the breakfast is poor . I adked for some boiled eggs and they the couldn’t do them . - Quick check in and check out . Reception staff was helpful Breakfast , choice and quality of the food is poor
- Rhonda (6/5): - Bed is comfortable. There is no hot tub as advertised
- Robert (6/5): - Hotel was clean. Shower doors did not close as they were on a slope. Bed was extremely hard. Cleanliness was good and the location is very handy to food and other attractions.
- Nicholas (4/5): Hotel has declined significantly in past few years - Hotel has deteriorated significantly in the past 4 years. Two years ago we stayed in the exact same room that we stayed in this past weekend; the same things were broken in the room and that were broken 2 years ago, plus more. We still have a copy of our review from 2 years ago, that’s how we know it’s the same room. The beds were super noisy because of the aluminum wrapping on the bottom frame, making it difficult for people to sleep when adjusting positions, and the hotel is still advertising pictures with a pool and hot tub even though they are removing the hot tub. That’s the only reason we booked this last time, and then to find out the hot tub is no longer there was quite deceiving. Breakfast was very skimpy compared to previous stays and other hotels, and the service was lacking as coffee ran out in the middle of breakfast and wasn’t made again for over 30 minutes. Definitely not worth the price anymore. 4 years ago it was in immaculate condition, but it’s literally dirty and falling apart now. Sad! Having said that, the staff were all nice and pleasant to deal with.
- Erik (10/5): Exceptional - Staff was awesome and the breakfast was great No hottub
- Janet (8/5): - Friendly helpful and curtious
- Alan (10/5): - Staff very friendly and helpful. Very smooth check in
- Luke (4/5): Disappointing - The breakfast was okay The sliding door on the bathroom was horrible. No way to lock it. Didn’t like the see through door on the shower. The swimming pool is dated and the whirlpool was drained and had caution tape around it.
- Doris (9/5): Superb -
- Cassie (8/5): - There was some scrapes on wall and could see where door had hit wall. Also wanted a room with tub but was only a shower and thoght it was listed as a combination shower tub. But in the end it was ok kids did fine with showering.
- Mary (10/5): - Very nice perfect location
- Justin (8/5): - Was clean and staff was friendly
- Terrence (10/5): - Friendly front desk person; very helpful. Love the room.
- amalinwhite (4/5): Sheets not cleaned - I've stayed here 30+ times and never had issues with cleanliness until Spring 2023. I had a room with hair in between sheets and food crumbs all over the desk. I told the hotel team and they were helpful in getting me moved to a new room that appeared much cleaner. The next visit again there were multiple hairs in the bed and shower. I called the front desk and they were booked but did bring up clean sheets and a bedspread that I could change. My next (third) visit my room was spotless and there was a nice note apologizing for the issues. Happy with the outcome, I booked again and was very disappointed to have another room where the sheets hadn't been changed with hair in the sheets. After that I switched to the Fairfield for over 5 months but had to book the Hampton when the Fairfield was full. I had heard it improved so was optimistic about it but when I pulled back the sheets, there were hairs in between them and hair in the bathroom. I was really hoping they'd improve since the staff is always courteous and helpful. I've never asked for a refund and also haven't been given it. I figure their cleanliness standards accept it and have talked to others who say it wouldn't bother them.
- Sara (10/5): good - location and breakfast pillows
- Kelly (8/5): - Was pleased with the hotel.
- Katy Ann (8/5): Great Hotel, Very Friendly Staff - Great hotel, the hot tub and spa were out of commission though! My kids were disappointed for that-the pool water was pretty chilly so they couldn’t swim very long.
Photos
