Homewood Suites by Hilton Calgary Downtown

Location: Suite B - 711 4th St. S.E., Calgary, ca

Star Rating: 3 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: 03:00 PM - 12:00 AM

Check-out: 12:00 PM

Amenities & Facilities

• Fitness facilities (surcharge)
• Parking
• Non-smoking rooms
• Air conditioning
• Swimming pool
• Restaurant
• Room service
• Terrace
• Pets allowed
• BBQ facilities
• Lift / Elevator
• Luggage storage
• Express check-in/check-out
• Safety deposit box
• Fax/photocopying
• Facilities for disabled guests
• Hot tub/Jacuzzi
• Non-smoking throughout
• Grocery deliveries
• Wheelchair accessible
• Heated pool
• Outdoor furniture
• Shallow end
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Hand sanitizer in guest room and key areas
• Cashless payment available
• Fire extinguishers
• First aid kit available
• Sanitized tableware & silverware
• Contactless check-in/check-out
• Guests can opt-out any cleaning services during stay
• Smoke alarms
• Shared stationery like menus, pens are removed
• Guest room sealed after cleaning
• Physical distancing in dining areas
• Food delivered to guest room
• CCTV outside property
• Access to health care professionals
• Screens / Barriers between staff and guests for safety
• Face masks for guests available
• Delivered food - securely covered
• Key card access
• Television in common areas
• Front desk (limited hours)
• Express check-in
• Free wired internet
• Snack bar/deli
• Access to nearby indoor pool
• Self parking (surcharge)
• Pool sun loungers
• Fitness facilities (surcharge)
• Internet access
• Wine release events
• Reception hall
• Japanese garden
• Secured parking
• Garage
• Swimming nearby
• Vegetarian menu options available

Rooms Available

• Studio Suite with Two Queen Beds - Non-Smoking

  This suite has a kitchen with a full-size refrigerator, microwave, dishwasher and twin burner stove. An HDTV, a full-size sofa bed, work table and chair are provided in the living area. A telephone and alarm clock with MP3 player capabilities are also included. Free WiFi is available.

  Max Occupancy: 6 (6 Adults)

  • Coffee/tea maker
  • Shower
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Radio
  • Refrigerator
  • Desk
  • Seating Area
  • Fan
  • Microwave
  • Dishwasher
  • Kitchen
  • Alarm clock
  • Stovetop
  • Toaster
  • Sofa bed
  • Feather pillow
  • Privacy curtain

• Queen Room with Two Queen Beds - Mobility/Hearing Access - Non-Smoking

  This suite has a kitchen with a full-size refrigerator, microwave, dishwasher and twin burner stove. An HDTV, a full-size sofa bed, work table and chair are provided in the living area. Free WiFi is available. Please note, these rooms are specially designed for guests that require additional space and amenities. - Bathroom doors at least 32 inches wide - Bedroom doors at least 32 inches wide (812mm) - Closed captioning on televisions or closed captioning decoders - Grab bars in bathroom - Hotel complies with ADA Guidelines - Lowered bed - Service support animals welcome - Strobe alarms - TTY for guest use

  Max Occupancy: 6 (6 Adults)

  • Coffee/tea maker
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Radio
  • Refrigerator
  • Desk
  • Seating Area
  • Microwave
  • Dishwasher
  • Kitchen
  • Alarm clock
  • Stovetop
  • Toaster
  • Sofa bed
  • Feather pillow
  • Privacy curtain

• Premium King Studio Suite with View - Non-Smoking

  In the well-fitted kitchen, guests will find a stovetop, a refrigerator, a dishwasher and a microwave. The spacious studio offers air conditioning, a tea and coffee maker, a seating area and a flat-screen TV. The unit has 2 beds.

  Max Occupancy: 4 (4 Adults)

  • Coffee/tea maker
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Radio
  • Refrigerator
  • Desk
  • Seating Area
  • Microwave
  • Dishwasher
  • Kitchen
  • Alarm clock
  • Stovetop
  • Toaster
  • Sofa bed
  • Feather pillow
  • Privacy curtain

• Studio Suite, 1 King Bed

  1 King Bed

  Layout - Separate dining area

  Internet - Free WiFi and wired internet access

  Entertainment - 47-inch flat-screen TV with cable channels

  Food & Drink - Kitchen with refrigerator, microwave, dishwasher, and cookware/dishware

  Sleep - Premium bedding, blackout drapes/curtains, and bed sheets

  Bathroom - Private bathroom, shower, free toiletries, and a hair dryer

  Practical - Sofa bed, free local calls, and iron/ironing board

  Comfort - Air conditioning

  Accessibility - Phone accessibility kit

  Need to Know - Housekeeping on request

  Non-Smoking

  Max Occupancy: 4 (4 Adults)

  • Coffee/tea maker
  • Shower
  • TV
  • Air conditioning
  • Hair dryer
  • Desk
  • Microwave
  • Dishwasher
  • Private bathroom
  • Kitchen
  • Sofa bed
  • Free Local calls
  • Ceiling fan
  • Premium bedding
  • Blackout drapes/curtains
  • Separate dining area
  • Free WiFi
  • Bedsheets provided
  • Closed captioned TV

• Studio Suite, 2 Queen Beds, Accessible, Non Smoking

  2 Queen Beds

  Layout - Separate dining area

  Internet - Free WiFi and wired internet access

  Entertainment - 47-inch flat-screen TV with cable channels

  Food & Drink - Kitchen with refrigerator, microwave, dishwasher, and cookware/dishware

  Sleep - Premium bedding, blackout drapes/curtains, and bed sheets

  Bathroom - Private bathroom, shower, free toiletries, and a hair dryer

  Practical - Sofa bed, free local calls, and iron/ironing board

  Comfort - Air conditioning

  Accessibility - Wheelchair accessible

  Need to Know - Housekeeping on request

  Non-Smoking

  Max Occupancy: 6 (6 Adults)

  • Coffee/tea maker
  • Shower
  • TV
  • Air conditioning
  • Hair dryer
  • Desk
  • Microwave
  • Dishwasher
  • Private bathroom
  • Kitchen
  • Sofa bed
  • Wheelchair accessible
  • Free Local calls
  • Ceiling fan
  • Premium bedding
  • Blackout drapes/curtains
  • Separate dining area
  • Free WiFi
  • Bedsheets provided
  • Closed captioned TV
  • Low-height desk
  • Wheelchair-width doorways

• King Studio Suite - Non-Smoking

  This suite has a kitchen with a full-size refrigerator, microwave, dishwasher and twin burner stove. An HDTV, a full-size sofa bed, work table and chair are provided in the living area. A telephone and alarm clock with MP3 player capabilities are also included. Free WiFi is available.

  Max Occupancy: 4 (4 Adults)

  • Coffee/tea maker
  • Shower
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Radio
  • Refrigerator
  • Desk
  • Seating Area
  • Fan
  • Microwave
  • Dishwasher
  • Kitchen
  • Alarm clock
  • Stovetop
  • Toaster
  • Sofa bed
  • Feather pillow
  • Privacy curtain

Guest Reviews

• Leonardo (10/5): Excelente estadía. - La habitación muy cómoda. El desayuno. La amabilidad del chico alto de seguridad de la noche. La ubicación. Desafortunadamente mucho homeless en los alrededores. Aunque no es culpa del hotel, puede parecer peligroso cuando estás ingresando en las noches.
• Stephannie (5/5): No fault to hotel. But due to large homeless drug dependence population there I definitely would not recommend to famili - The hotel itself was clean. And the staff were friendly. Very uncomfortable area. Sadly there are homeless drug users everywhere in this area. They are lying passed out and bent over everywhere in this area. It is unfortunate and very disturbing to walk around.
• Tanya (5/5): - I was disappointed in the service
• raymond (10/5): -
• Abdul Rehman (3/5): Very bad. Unsecured and uncomfortable. - Room could have been more cleaner. Locations surrounding were horrible. Every where drug addict roaming. On Hotel stairs and in the backyard area. It was horrible. Could not walk safely around the location. The location was littered with drug addicts. the surroundings were filthy. Not recommended for anyone. Travelers dont feel safe and area was made very dirty by the drug addicts.
• Nathan (8/5): -
• Marie Sylvia (10/5): - I love everything..my stay was fantastic.thanks Everything was good
• Mardonia (10/5): -
• Lena (9/5): -
• Burghoff (10/5): - Das Personal war außergewöhnlich freundlich. Tolle Ausstattung des Zimmers in der 10. Etage.
• Lucero (10/5): -
• Lucie (9/5): -
• Michelle (9/5): Really nice hotel, lots going for it. Rooms are lovely. - Suited a family of four well. Good swimming pool, gym. Rooms nicely styled and spacious. Location good. Reception quick to respond to requests. Mattress on Sofa bed too thin - uncomfortable for adults. Kitchen could be a little better equipped, cleaning equipment and basics like salt and paper. Breakfast on a weekday ending at 9am feels early, and contrary to other info on the TV channel.
• Kristie (8/5): -
• Jack (8/5): Convenient, beds comfortable but overpriced for the service provided. - Very close to the saddle dome and Calgary tower, parking across the street is cheaper to use and convenient. The room we selected was for 3 and was stated when booked, we didn’t have anything for 3 like water, cups towels and had to go back and ask, after a long day of travelling and the price it’s the small details that count. Breakfast was chaotic and no where to sit to eat it. The food was below average, running scrambled egg which I took one mouth full and had to discard.
• Tee (9/5): Highly recommend; staff, food, and amenities were excellent. - The food was excellent; good selection for breakfast - lots of options. The rooms were tidy, but the couch and carpets could use a good deep clean.
• Nikita (10/5): -
• Pronovost (10/5): Great place with kitchen and pool with a grocery store a crosswalk away. - We love that check out time was at 1200 and that they have a pool and breakfast is until 10 am. So many places have earlier check outs and breakfast times we are always rushing, but not with this stay. We were not rushed and we all got a little extra sleep. Also, the two grocery stores right across the hotel were ideal for our little kitchenette set. The parking is not free so we ended up parking at a cheaper rate with the city. The park place is beside the hotel and its part of the city.
• Alice (8/5): -
• Susan (9/5): - Hotel was in a great position, the front counter staff were great, always willing to help. The bar staff were great Only a small wringer about the hot water taking a long time to heat.
• Rachel (10/5): Great place to stay in downtown Calgary - Great location, clean and well run
• huang (5/5): -
• David (9/5): -
• Greg (9/5): - The staff are very good at their jobs and very helpful.
• Oleksii (9/5): - The hotel is not bad. It’s located downtown, close to the Calgary Tower. The room was clean and the view from the 13th floor was pretty nice. Breakfast was included in the room rate and it was buffet-style with scrambled eggs, sausages, waffles, yogurt, fruit, cereals, and more. There’s public parking right across the street. The staff at the front desk were always friendly and polite. The only thing I really disliked was that every time you stepped outside the hotel, you encountered homeless people who clearly had mental health issues. They hang out right on the steps.
• Annie (7/5): - Our room was clean, tidy and spacious. The staff were helpful and friendly. Breakfast was included and lovely. The Downtown area of Calgary is run down, dirty and quite loud. We felt unsafe walking around in the evening due to the large numbers of visible homeless people, alcoholics and drug addicts.
• Andrea (9/5): - localization, junkies all around
• Dianne (7/5): Great value hotel for short stay - Great room plenty of space. Supermarket close by Didn’t love the location. A lot of homeless ppl in the area. Breakfast a bit chaotic not enough tables
• Ena (8/5): -
• ElizabethV1497 (2/5): Violent area and Double charged and petty b 5 dollar charge for water - There is a huge homeless population next to the hotel. My husband witnessed a violent incident by the hotel. After I checked out the hotel double charged me. And they have a deceitful charge for water. It is pure pettiness. I am so disappointed. I cannot speak to a manager till tomorrow,
• Vicky (7/5): - El tamaño de la habitación, la cama era muy cómoda, había todas las facilities posibles en el baño y la cocina de la habitación , el gym y las instalaciones en general. Justo al lado del hotel pasaba el tranvía y eso hacía que por la noche se notara el paso de los mismos no era lo mejor para dormir. Hubo cierta confusión con el desayuno nos habíamos alojado en el hotel la noche del 31/03 al 1/04 abril y desayunamos todos en un lado del hotel y esta segunda vez nos decían que no podíamos desayunar allí . Resulta que que son dos hoteles juntos que comparten recepción y salas de hecho hay acceso a todas las salas sin restricciones .Un hotel es de mas categoría que el otro y se ve que en nuestra primera estancia estaban casi vacío y nos pasaron a desayunar a la parte mejor . no nos habían dicho al hacer el check in esta circunstancia así que esto generó un poco de lio el desayuno en la parte de menos categoria era algo peor y estaba la sala un poco más sucia , mas concurrida las tazas eran de papel bueno .... de calidad peor
• Pam (7/5): We liked the location because we could walk to the Saddledome - The room and breakfast were nice Being informed about parking and how to get to the hotel before going there. It was a real challenge.
• Markus (9/5): -
• Markus (8/5): -
• Suneet (7/5): - Rooms are clean and big in size. Ample parking available around the property. Hotel is located near a homeless shelter. Not safe to walk around especially with kids.
• Will (8/5): -
• Janna (10/5): -
• Branden (10/5): Excellent rooms, spacious and homey. - Easy access to downtown amenities Was confused which entrance was for which hotel. Had to pay for public parking across the street.
• Christina (6/5): - Melody is lovely! Really great rooms, loads of space and great value for money. Location!!! Avoid downtown eastside. Cheaper accommodation but now I know why. Really unfortunate environment, lots of homeless people, who are sadly quite heavily drugged. Never had this feeling of lack of safety before because it was really intense the day we arrived and walked to the local super market.
• Milena (10/5): Lindo hotel - Muy buena ubicación y atención del personal. Cercano a todo Fue un poco confuso el uso de la puerta de Homewood ya que a veces estaba abierta u otras no, había que ir a la de Hilton Garden
• Dritan (10/5): -
• Nancy (8/5): Would stay again when in Calgary - Hotel was clean and staff were lovely Location wasn’t great, took awhile to find near by restaurants
• Ch7768 (10/5): Lovely 7-night stay - We have not long returned home after a lovely 7-night stay at the Homewood Suites. The hotel is in a great location, just a short walk from Calgary Tower and Downtown. The rooms are clean and very spacious with good self-catering facilities. The morning breakfast had some odd (from a British point of view), yet very tasty options. The only downside was that the waffle maker was terrible and constantly out of use as nobody seemed to be able to use is correctly, inclusing myself! The staff were friendly and happy to answer any questions you had. Overall, I would absolutely at this hotel again as a travel agent, would not hesitate to recommend this hotel to my customers.
• W3978OYleahs (2/5): Horrible customer service - I had a very disappointing experience at Homewood Suites by Hilton Calgary Airport. The customer service was unacceptable from start to finish. The room itself was not clean—there were noticeable issues that made it feel poorly maintained and not up to standard. Cleanliness is the bare minimum expectation for any hotel stay, and this fell far short. What made the situation even worse was the lack of follow-up. I was contacted by someone claiming to be a manager after raising concerns, but despite multiple emails on my end, I have never received a reply. Being ignored after a complaint is incredibly frustrating and shows a complete lack of accountability. Overall, this experience felt dismissive and unprofessional. Between the dirty room and nonexistent customer service, I would not stay here again or recommend it to others.
• Colby (7/5): - We were in town for a Flames game and the hotel was within walking distance Saddledome. The room itself was nice, clean, and comfortable. The hotel is in a busy part of the city. There's a transit line that runs right by the hotel that is very loud. Unfortunately, the transit line ran along our side of the building.
• B Bosco (8/5): Overall it was a good sta. - We absolutely loved the staff. They are so friendly and helpful We asked for new sheets but they just made our bed with same old sheets There was no robes or slippers in the room The kitchen wasn't well equipped The kitchen cabinets were bit wonky There was only 1 big blunt knife in the kitchen, no liquid soap nd no scissors we had to ask for it.
• Anna (8/5): -
• Vee (10/5): It was very nice - Amazing and professional staff Surrounding locations
• Thomas (8/5): -
• Tashia (8/5): it was a great exspeerience and we would stay again - Breakfast was great but we came a 1.2 hr. before it finished and there was not much left from the buffet.
• udeh (10/5): Great place - Great clean facility, I thoroughly enjoyed my stay there with my family
• Ryley (10/5): - Location & parking Noise in hallways
• Michael (10/5): -
• Kenneth (10/5): Really enjoyed our visit to Calgary and this hotel was perfect. - It is situated downtown near to Scotiabank Arena. We used it whilst on holiday and taking in an NHL game. We watched the Calgary Flames and this hotel was ideally situated. The breakfast was adequate but could have had more ‘hot’ dishes available.
• fan (9/5): -
• Dionne (10/5): -
• Wildman (10/5): - The room was VERY tidy and Smelt Really Nice, The View was Amazing from my Room. The Staff were Very Friendly and Helpful with so Much. I recommend to stay here again in one of my stays in the future.
• Vincent (10/5): -
• Shunli (10/5): -
• Markus (9/5): - Super nettes und zuvorkommendes Personal, das auch sehr kulant geholfen hat
• Dejan (10/5): -
• David (9/5): -
• Mélanie (9/5): -
• Wojciech (9/5): -
• Majie Allison (10/5): -
• Anna (6/5): -
• F2740JDsallyr (4/5): Great service, poor location and too expensive for quality - Overview: was there for a convention at the end of January. I would not stay here again. I paid more than budget as there were no convention rates left for any downtown hotels by mid-November (2.5 months ahead). The location is poor. The City of Calgary seriously needs downtown revitalization. Pros: The hotel staff were always helpful and eager to please. Nice pool and hot tub. Great breakfast. Close to C-Train and can walk most places in 15 minutes. Groceries (Superstore), Winners, and Shoppers Drug Mart within one block. Lobby and room were very clean. Cons: property is a busy street corner in a seedy area. Hotel doors are locked during the day (probably for this reason) and nearby businesses have security guards. Lots of sirens, stink of marijuana, and homeless people day and night. Not a safe area to walk alone at night. "City view" is nothing special, just means you have lights shining through the windows at night. Breakfast area has limited seating and is right in front of the doors and main reception, so every time the door opened there was a blast of cold air. The property is older and looks worn, needs renovations. The mattress on the pull out couch was so bad it needed to be thrown out -- saggy and springs were very evident. I put three blankets on top to try to cover the feeling of the springs.
• David (8/5): No hot water - It's a Hilton. Had an issue with hot water. Maintenance didn't resolve the problem. I had cold showers. I was told it was fixed. This is the second time I have stayed in this Hilton and both times I experienced no hot water. Not the way to treat honours members.
• Kaila (6/5): - Friendly staff, good amenities within the room (well-stocked and good-sized kitchenette). Shower water was only warm for approximately 30 seconds before turning cold, so we had no hot showers. Breakfast buffet only goes to 9am which is very early, although the selection was good. Sheets etc. smelt a bit musty like they had been sitting in a cupboard for months, they didn’t feel/smell fresh. It is located right on the edge of town, in Downtown Calgary and the area felt a bit rough/unsafe.
• EUDETENIS (7/5): Boa, porém insegura. - Quarto amplo e cama confortável. Quarto escuro, tv em ângulo desconfortável para quem quer assistir da cama, meu irmão teve o carro assaltado no estacionamento do hotel e eles negaram a filmagem quando requisitado para poder acionar o seguro.
• Anthony (9/5): Ideal place to explore Calgary suites were comfortable spacious and clean - Size of the suite view staff location Nothing
• Carole (8/5): - hôtel correct. petit bémol pour le parking qui est un peu cher.
• Ross (9/5): Location was perfect for us - Breakfast was good, nothing like powdered scramble eggs in the morning, not Powered scrambled eggs
• Derek (10/5): -
• Justin (7/5): -
• Simon (9/5): -
• Simon (9/5): Lovely hotel with good facilities - We really enjoyed our breakfasts here, there was a really good choice of food and the staff always tried to find you a table as quickly as possible. Our room was a good size and the beds were comfy. Although we didn't use the restaurant on an evening we did eat at the bar and the food was good. The hotel was slightly of the centre of things.
• Simon (9/5): -
• Wayne (10/5): - Room ready early. Easy check in. Polite, friendly and professional staff. Room was a good size, well-equipped, well-designed and incredibly comfortable. A good range of facilities. Room was quiet, and well-insulated. Pool, spa and gym were clean, large and open for 24 hours (gym) and 6am - 10pm (pool). Breakfast was buffet style, with a mixture of continental and some hot items. Food was plentiful, fresh and well-presented. Hotel virtually on the doorstep of tram route.
• William (10/5): -
• Brooke (9/5): -
• Stefanie (7/5): -
• Jerlyn (10/5): perfect - very clean room
• Herman (9/5): Very nice hotel with very pleasant people. Breakfast was great. - Food and hotel were very nice Location in a rough part of town. Homeless and people high on drugs surrounded the area. Security was seen everywhere though
• Deborah (7/5): Quick overnight stay on our way back to the airport. - Lovely room, friendly staff The area around the hotel has a lot of homeless people and we didn’t feel safe walking out in the evening.
• alison (8/5): -
• Eduardo (8/5): Buen hotel, buena opción. - Habitación y baños amplios. El desayuno incluido está bastante bien, tiene varias opciones para desayunar. La ubicación es buena, se puede llegar caminando a varios puntos interesantes. No limpiaron la habitación. Hay pocas mesas en el área de desayuno, a veces hay que esperar un poco a que se desocupe alguna.
• Duke (7/5): - Breakfast is good, but tables are limited.
• Om (7/5): Ya - Ya Ya
• Ben (5/5): -
• Dominique (8/5): -
• Marjan (10/5): -
• Christian (7/5): - Frühstück in Ordnung Leider ist die Crack / Junki Szene sehr nah.
• Cajales Castro (9/5): -
• Jasmine (4/5): - Quick check in Parkade was a nightmare. I was blocked in and couldn’t leave with my vehicle when I checked out.
• Jamie (10/5): -
• Christine (10/5): I really enjoyed my stay. It made my work sessions better. It found the room to be very relaxing and - I loved the welcome I received at the front desk. The staff was so positive and friendly. I loved the spacious room, I honestly wanted to stay longer it was such a relaxing space. I really appreciated the personal touch with my name on the tv screen when I entered the room. The parking was not included.
• Liu (8/5): -
• Kristy (8/5): - Breakfast staff were rude and considering this is a branch of Hilton I expect better
• MIKIKO (8/5): -

Photos