Holiday Inn Galveston Island by IHG

Location: 7220 Broadway Street, Galveston, us

Star Rating: 3 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: 04:00 PM - 12:00 AM

Check-out: 11:00 AM

Amenities & Facilities

• Offsite parking discounted rates available
• Parking
• Non-smoking rooms
• Air conditioning
• Swimming pool
• Restaurant
• Lift / Elevator
• Express check-in/check-out
• Fax/photocopying
• Facilities for disabled guests
• Non-smoking throughout
• Private check-in/check-out
• Shared lounge/TV area
• Outdoor furniture
• Staff adhere to local safety protocols
• Cleaning standards that are effective against Coronavirus
• Cashless payment available
• Fire extinguishers
• Smoke alarms
• Shared stationery like menus, pens are removed
• Key access
• CCTV outside property
• Key card access
• Television in common areas
• Front desk (limited hours)
• Express check-in
• Free wired internet
• Snorkeling on site
• Self parking (surcharge)
• Offsite parking discounted rates available
• Internet access
• Private picnics
• Exercise/lap pool
• Secured parking
• Fishing nearby
• Swimming nearby

Rooms Available

• King Room with Hearing Accessible Roll In Shower - Non-Smoking

  The double room offers air conditioning, a tea and coffee maker, heating, as well as a flat-screen TV with satellite channels. The unit has 2 beds.

  Max Occupancy: 4 (4 Adults)

  • Coffee/tea maker
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Toilet
  • Heating
  • Satellite channels
  • Alarm clock
  • Coffee machine
  • Linen
  • Toilet paper
  • Cots

• Standard King Room

  This double room is air-conditioned and features a flat-screen TV with cable channels, a tea and coffee maker and heating. The unit offers 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Heating
  • Satellite channels
  • Alarm clock
  • Coffee machine
  • Linen
  • Toilet paper
  • Cots

• Standard Room, 1 King Bed with Sofa bed, Accessible, Non Smoking (Communications)

  1 King Bed and 1 Double Sofa Bed

  Internet - Free WiFi

  Entertainment - 40-inch flat-screen TV with premium channels

  Food & Drink - Refrigerator, microwave, and coffee/tea maker

  Sleep - Bed sheets

  Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer

  Practical - Iron/ironing board, desk, and phone

  Comfort - Air conditioning

  Non-Smoking

  Max Occupancy: 4 (4 Adults)

  • Coffee/tea maker
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Desk
  • Microwave
  • Private bathroom
  • Free WiFi
  • Bedsheets provided

• Standard King Room with Sofa Bed

  This double room is air-conditioned and features a flat-screen TV with satellite channels, a tea and coffee maker and heating. The unit offers 2 beds.

  Max Occupancy: 4 (4 Adults)

  • Coffee/tea maker
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Toilet
  • Heating
  • Satellite channels
  • Alarm clock
  • Coffee machine
  • Linen
  • Toilet paper
  • Cots

• Standard Room

  The double room features air conditioning, a tea and coffee maker, heating, as well as a flat-screen TV with satellite channels.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Toilet
  • Heating
  • Satellite channels
  • Alarm clock
  • Coffee machine
  • Linen
  • Toilet paper
  • Cots

• King Room - Hearing Accessible

  The double room provides air conditioning, a tea and coffee maker, heating and a flat-screen TV with satellite channels. The unit offers 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Heating
  • Satellite channels
  • Alarm clock
  • Coffee machine
  • Linen
  • Toilet paper
  • Cots

• Queen Room with Two Queen Beds - Hearing Accessible/Non-Smoking

  The double room features air conditioning, a tea and coffee maker, heating, as well as a flat-screen TV with satellite channels. The unit has 2 beds.

  Max Occupancy: 4 (4 Adults)

  • Coffee/tea maker
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Toilet
  • Heating
  • Satellite channels
  • Alarm clock
  • Coffee machine
  • Linen
  • Toilet paper
  • Cots

• Standard Queen Room with Two Queen Beds and Tub - Mobility/Communications Accessible

  This double room is air-conditioned and features a flat-screen TV with satellite channels, a tea and coffee maker and heating. The unit offers 2 beds.

  Max Occupancy: 4 (4 Adults)

  • Coffee/tea maker
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Toilet
  • Heating
  • Satellite channels
  • Alarm clock
  • Coffee machine
  • Linen
  • Toilet paper
  • Cots

• King Room - Hearing Accessible - Non-Smoking

  This double room is air-conditioned and features a flat-screen TV with satellite channels, a tea and coffee maker and heating. The unit offers 2 beds.

  Max Occupancy: 4 (4 Adults)

  • Coffee/tea maker
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Toilet
  • Heating
  • Satellite channels
  • Alarm clock
  • Coffee machine
  • Linen
  • Toilet paper
  • Cots

• King Room - Mobility Access/Hearing Accessible

  The double room offers air conditioning, a tea and coffee maker, heating, as well as a flat-screen TV with satellite channels. The unit has 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Toilet
  • Heating
  • Satellite channels
  • Alarm clock
  • Coffee machine
  • Linen
  • Toilet paper
  • Cots

• Standard Room with Two Queen Beds

  This double room is air-conditioned and has a flat-screen TV with satellite channels, a tea and coffee maker and heating. The unit has 2 beds.

  Max Occupancy: 4 (4 Adults)

  • Coffee/tea maker
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Heating
  • Satellite channels
  • Alarm clock
  • Coffee machine
  • Linen
  • Toilet paper
  • Cots

Guest Reviews

• Tondra (4/5): - It was close to the cruise ships The staff was horrible they charged me three different rates for the three rooms even though I booked them all at the same time on booking.com and when I told the staff that he told me that's between me and booking.com ..horrible
• James (8/5): -
• David (1/5): -
• JOHN (9/5): Very clean and staff was friendly - Very clean and staff was friendly Breakfast is $14 per person. Seems pretty expensive and it’s not the easiest place to get to and if you pass it up it will take 15min to get back to it
• Heather (10/5): Great - I didn’t stay at this property I was at the property on the seawall it was wonderful. Great view of the beach
• Octavian (9/5): - Great check in No complimentary breakfast,
• Michael (7/5): Not bad thought we were on the Seawall. - We thought the breakfast was included in package. We had to wait one employee working to put all the food out. Constantly running out. Free breakfast most places include breakfast with your stay with them.
• Valerie (8/5): We came we slept and we left. It was concerto our cruise departure. Thanks - The staff Nothing
• Tsvetomira (7/5): Good, comfortable, nice staff, but pricey. - The hotel was nicely furnished, the staff was polite and helpful. The breakfast was OK - fresh fruit, eggs, bacon, sausages, but some basics were missing - no hot water and tea, no waffles. The room, although very clean and nicely furnished, smelled like mold.
• Grimes (9/5): Ok for staying one night - Easy to get to The price didn’t include breakfast
• Jihan (7/5): -
• Eseosa (7/5): I paid almost $300 a night and & was no complimentary. I think you think this should be reviewed. - The bed sheets and towel were too old and worn out l recommend a change of bedsheet &towels.
• Shannon (10/5): -
• Cody (6/5): - Friendly Staff! Average accommodations.
• Cindy (10/5): Great place for a rest day - Loved the room. The location had an evening restaurant so I did not have to leave for dinner. The room over looked the lagoon which I views through a large bay window. The location was further out from downtown but it added to the charm and the quietness. nothing that I can think of.
• Kathy (9/5): We had a very nice stay. - Great location, easy to find and drive to. I got a little warm during the night.
• Juan (8/5): - The is not breakfast Tv
• Sandy (10/5): Clean, comfortable and close to TAMUG always a perfect choice for us! - Location
• Delma (8/5): over all it was a good stay - N/A the coffee in the lobby was very cold
• David (8/5): -
• Karen (10/5): -
• Rhonda (10/5): Simply the best! - Mr. Milner and his staff made our stay awesome.! This was our sixth year having our Super Bowl and Cruise Sailaway party. He and his staff had a tasty buffet set up for us and the bar was excellent. This hotel is part of our tradition of our Cruising For A Cause group our group ranges from 40 to 55 guests that stay at the hotel. WhenI personally stay in Galveston I only stay at this location and recommend it to all of my friends.
• Geraldine (3/5): Won’t stay again - No complimentary breakfast
• Dawn (7/5): It was a little pricey for what we got. - The room smelled of mold, otherwise, it was ok
• Robert (6/5): - Didn’t partake N/a
• Jennifer (8/5): - Clean,friendly, and straight to the point. Nothing
• HARRISON (9/5): -
• Tamez (10/5): -
• Nelda (10/5): Comfortable accommodations, clean and spacious rooms and location to cruise port is a 5 star. - The location mainly, close to cruise port. I was disappointed that there was no breakfast available. The lady at the front desk prepared my cousin and I dinner on 24th. Said she cooked it herself, as the dinning room was closed. The meal was just perfectly prepared and delicious. When we arrived around 1PM there was no coffee in the lobby. There was lemon water which was nice. The hotel felt deserted, had several couples waiting in different areas, I assumed waiting to board a cruise ship.
• Robert Lee & Gayle S. (10/5): - Whole stay! Helpfulness
• Bruce (10/5): Great night’s sleep before embarkation! - Great location! Close to the Galveston port!
• lynda (9/5): -
• Clyde (10/5): Perfect. Staying again in two weeks! - Cleanliness and restaurant! N/A
• Robert (4/5): Felt they were understaffed, one kid manning the restaurant for dinner, needed to ask for fork, etc - There More choices
• Tom (10/5): -
• Steven (10/5): The stay met my expectations. - The beds were comfortable for my spouse, but a bit too soft for me. There wasn't anything to classify as, "didn't like."
• Amelia (4/5): - The room was beautiful and very clean The view from the room was ugly and awful. Our room was right next to the elevator so it was noisy all night. And breakfast would have costed $30 bc it wasn't included in our stay so we declined.
• Jennifer (2/5): -
• Joshua (10/5): -
• Aaron (7/5): -
• tammy (7/5): - We did not have breakfast was pricey. Location was fine Include a continental breakfast with room.
• John (7/5): -
• Justin (5/5): Our stay efficiently served our need for that day. - The surprise hold and the time I had to wait to get my hold back is upsetting. But I understand the purpose. And I’m not mad. The price was high for that time of the week but understandable. And when it says close to the beach, that must mean it is close to travel to not walk to. The term near is used loosely at best.
• Brian (8/5): Exceeded expectations. Solid place to stay for myself and coworkers. -
• Dakota (3/5): Was not worth the money. - The only thing we liked was at least the rooms were clean The staff was awful, they didn’t greet you or even acknowledge you. It was instantly “you have your id?!” The elevator barely worked. The bathroom in our room didn’t shut or lock, our tv didn’t work, none of the outlets worked and when calling down to the front desk no one answered.
• Odalis (6/5): -
• Olukunle (10/5): Meets my expectations - Excellent breakfast but more variety might be other option Nil
• Tongela (10/5): Exactly Hotel, very nice & clean!! I recommend & I will visit again!! - Sandra @ front desk, was very nice & friendly, great personality!! The breakfast staff, she was gone for a long period of time & we needed something!! Waffles wasn’t mixed well, you could literally chew grains of sugar in the cooked waffle!!
• Karen (10/5): - Scene from balcony was great Nothing
• Bettie917 (9/5): -
• Villarreal (2/5): -
• Victoria (10/5): -
• Randall (7/5): -
• Richard (8/5): - Good value Nothing is within walking distance
• Dyonnetta (1/5): - Nothing. How staff couldn't find my reservation then gave me a room once she found it. When we entered the room and turned on the lights there was several roaches that went running around. I canceled my staff and I am having a hard time trying to get my money back. I refused to stay there with roaches. Plus the staff seemed un bothered when I mentioned the roaches.
• hakim (3/5): Filthy - Friendly staff at check in Room was filthy upon checking in. Sheets had stains and hair as it they were not changed. The bathroom tub had hair in it. I had to clean the room myself before the stay. I will never return
• kevin (8/5): -
• Lesly (6/5): - Estaba sucio y el depósito del alojamiento demasiado caro 75 dólares y la noche valía 120 y hasta la fecha no me an regresado el depósito
• Guest (7/5): -
• Nathan (10/5): -
• Sylvi (10/5): It was ok, staff was friendly. - Great Breakfast wasn’t included.
• Tiffany (8/5): - The quietness of the hotel. Someone didn't come to work to open the breakfast area on Christmas Eve. No breakfast.
• Nichole (9/5): - Everything
• Fenis (8/5): -
• Tran (8/5): -
• Paul (10/5): -
• Vidaurre (10/5): Stay here at the Holiday Inn you will sleep very - Clean and very comfortable beds and pillows very friendly staff There wasn't anything I did not like everything was good
• Robert (7/5): -
• Carol (10/5): Comfortable - Decor and very clean! No free breakfast options. They charge for exact same breakfast that’s normally free at other Holiday Inn hotels.
• Denise (10/5): - Sandra was amazing!
• Christina (7/5): - Staff was wonderful. Elevators broke. Tough with recent hip repaired, and ankle fracture. Not enough towels, and asked for extra they had none available at the time, we never did get any additional Family had to share.. Room had musky odor, though it appeared to be clean.
• Velecia (9/5): -
• Velecia (9/5): - The hotel and room was very clean and the stay was pleasant. The restroom could've been cleaner and just a thought the continental breakfast should be free.
• Sheletha (2/5): Dissatisfied customer - Size of room Room was damp and never cool, elevator was broken that morning. Doors constantly being slammed. Didn't get a receipt or refund
• naylor (3/5): - `NOt really a lot. Breakfast was supposed to be included, which it was on my room, not on my cousins room. The front desk let my cousin eat with me, since I had paid for 2 to stay in my room. But the food was not good at all. eggas were like rubber and the tortillas were stale as was the bread.
• karensG7446GQ (10/5): Sandra was Amazing! - I just had the pleasure of staying at the Holiday Inn on Broadway in Galveston Island and I wanted to highlight the exceptional service provided by Sandra. From the moment we arrived, she greeted us with a warm, welcoming smile and went above and beyond to ensure my stay was comfortable. Whether it was helping with our questions or promptly addressing my requests, Sandra was always attentive and professional. Her dedication to excellent customer service truly made a difference in my experience. I highly recommend Holiday Inn Galveston Island thanks in large part to the outstanding hospitality of Sandra!
• Cecelia (7/5): -
• Clifford (1/5): Scratched all night - Don’t know they charged extra Bed had bed bugs
• Krempel (1/5): Very uncomfortable. - Good, understanding stuff and polite. Nasty room Blood stains on top cover of one bed On bed number 2, was smelling urine , on right side near window and discovers top cover a 10 pm but sheet until morning.
• Samantha (8/5): - The beds were very comfortable and house keeping staff was very helpful and nice so was the front desk Nobody was ever seen working at the bar They definitely need to invest in new towels but other than that our stay was great
• Karl (10/5): - Convenient proximity to Cruise Port
• Mollie (10/5): - Stay here before our cruise was convenient, quiet clean!
• Ronnie (2/5): No convinces - Staff failed to inform upon check-in that breakfast was not included. I've stayed at many Holiday Inn properties and the breakfast buffet consists of cereal, muffins, biscuit, meat, milk juice this would be considered standard. But got a cup of coffee (only) and because I entered the breakfast area (unknowing) the rules I was charged $12.00 even when the staff watching knew I only got coffee a proceeded to exit (no food).
• URIBE (10/5): -
• Lawrence (10/5): - Good property
• Hebert (10/5): Probably recommended - It was very peaceful and clean! Customer service was terrific I can't say that I can't complain about really anything
• Ernan (10/5): -
• King (10/5): Sleep like a baby after being on a fishing boat for2 days - Location was fine did not eat breakfast Water pressure
• Navarro (1/5): Pesimo - Es una estafa ese hotel tenía mal olor El desayuno los cuartos
• Felecia (4/5): Disappointed Customer - Television didn’t work have big bugs crowing around in my room was very disappointed. But since I checked out at 6am the following morning I just felt with it but was very disappointed again for my stay.
• Michael (4/5): - Staff unfriendly Lobby trashed No coffee or fresh water
• Shannon (10/5): - Great place 👌
• Gayla (10/5): - I Love the Holiday Inn
• Zimmerman (10/5): - The service was god
• Hotma62 (2/5): DON'T BOOK THIS HOTEL - Family stay for 2 nights in 2 rooms — not up to Holiday Inn standards. Rooms were dirty (stains on carpet, sock under sofa, smoke smell), fridge freezer iced over and unusable, shower pressure almost non-existent, and we even found an earwig in the sofa bed. Elevator broken the whole stay. Felt more like a Motel 6. Management needs to fix these issues — we will not be back.
• Md (10/5): - Elevator was not working and hard times to take out our luggage when we check out
• Dillon (2/5): - Wrong location location.
• Sandy (10/5): Great location for TAMUG! - The location to TAMUG! The beds, 1st night woke up with just a little twinge in my back… the 2nd night on this bed woke up feeling like my back was going to divorce me.
• Jesus (10/5): - This place is very convenient and the staff is phenomenal!
• Kevin (10/5): - We were greet by a nice Employee named Soosmas...I probably miss spelled his name..he was very accommodating and proficient in his Duties...

Photos