Hampton Inn by Hilton Durango

Location: Blvd. Heroico Colegio Militar No. 101 Col Nueva Vizcaya , Durango, mx

Star Rating: 3 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: 03:00 PM - 12:00 AM

Check-out: 12:30 PM

Amenities & Facilities

• Offsite parking discounted rates available
• Electric bicycle charging station
• Fitness facilities (surcharge)
• Parking
• Non-smoking rooms
• Air conditioning
• Restaurant
• Family rooms
• Lift / Elevator
• Luggage storage
• Express check-in/check-out
• Safety deposit box
• Fax/photocopying
• Tour desk
• Soundproof rooms
• Facilities for disabled guests
• Ironing service
• Car hire
• Packed lunches
• Currency exchange
• Non-smoking throughout
• Shared lounge/TV area
• Board games/puzzles
• Wheelchair accessible
• Kid meals
• Lower bathroom sink
• Public Bath
• Coffee Shop on site
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Hand sanitizer in guest room and key areas
• Cashless payment available
• Fire extinguishers
• First aid kit available
• Sanitized tableware & silverware
• Contactless check-in/check-out
• Invoice provided
• Guests can opt-out any cleaning services during stay
• Smoke alarms
• Shared stationery like menus, pens are removed
• Guest room sealed after cleaning
• Physical distancing in dining areas
• CCTV outside property
• Process in place to check health of guests
• Access to health care professionals
• Screens / Barriers between staff and guests for safety
• Face masks for guests available
• 24-hour security
• Delivered food - securely covered
• Security alarm
• ATM/banking
• Television in common areas
• Front desk (limited hours)
• Express check-in
• Free wired internet
• Snack bar/deli
• Self parking (surcharge)
• Airport transportation - pickup (surcharge)
• Airport transportation - drop-off (surcharge)
• Offsite parking discounted rates available
• Fitness facilities (surcharge)
• Internet access
• Housekeeping on request
• Reception hall
• Japanese garden
• Secured parking
• Hosted evening meal (reserve)
• Electric bicycle charging station
• Vegetarian menu options available
• Bulk dispenser for toiletries
• Accessible train station shuttle
• No accessible train station shuttle

Rooms Available

• Room, 1 King Bed, Refrigerator

  1 King Bed

  269 sq feet

  
  

  Internet - Free WiFi and wired internet access

  Entertainment - 42-inch LCD TV with premium channels

  Food & Drink - Refrigerator

  Sleep - Bed sheets

  Bathroom - Private bathroom, shower, bathrobes, and towels

  Practical - Sofa bed, free local calls, and laptop-compatible safe

  Comfort - Climate-controlled air conditioning and daily housekeeping

  Accessibility - Closed-captioned TV

  Non-Smoking

  Connecting/adjoining rooms can be requested, subject to availability

  Max Occupancy: 2 (2 Adults)

  • Shower
  • TV
  • Bathrobe
  • Refrigerator
  • Desk
  • Private bathroom
  • Interconnected room(s) available
  • Sofa bed
  • Daily housekeeping
  • Free Local calls
  • Free WiFi
  • Bedsheets provided
  • Laptop-friendly workspace
  • Closed captioned TV

• Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (Wet Bar)

  1 King Bed

  323 sq feet

  
  

  Internet - Free WiFi and wired internet access

  Entertainment - 42-inch LCD TV with premium channels

  Food & Drink - Refrigerator and microwave

  Sleep - Bed sheets

  Bathroom - Private bathroom, shower, bathrobes, and towels

  Practical - Sofa bed, free local calls, and laptop-compatible safe

  Comfort - Climate-controlled air conditioning and daily housekeeping

  Accessibility - Closed-captioned TV

  Non-Smoking

  Connecting/adjoining rooms can be requested, subject to availability

  Max Occupancy: 4 (4 Adults)

  • Shower
  • TV
  • Bathrobe
  • Refrigerator
  • Desk
  • Microwave
  • Private bathroom
  • Interconnected room(s) available
  • Sofa bed
  • Daily housekeeping
  • Free Local calls
  • Free WiFi
  • Bedsheets provided
  • Laptop-friendly workspace
  • Closed captioned TV

• Suite, 2 Double Beds, Non Smoking, Refrigerator & Microwave (Wet Bar)

  2 Double Beds

  323 sq feet

  
  

  Internet - Free WiFi and wired internet access

  Entertainment - 42-inch LCD TV with premium channels

  Food & Drink - Refrigerator and microwave

  Sleep - Bed sheets

  Bathroom - Private bathroom, shower, bathrobes, and towels

  Practical - Sofa bed, free local calls, and laptop-compatible safe

  Comfort - Climate-controlled air conditioning and daily housekeeping

  Accessibility - Closed-captioned TV

  Non-Smoking

  Connecting/adjoining rooms can be requested, subject to availability

  Max Occupancy: 6 (6 Adults)

  • Shower
  • TV
  • Bathrobe
  • Refrigerator
  • Desk
  • Microwave
  • Private bathroom
  • Interconnected room(s) available
  • Sofa bed
  • Daily housekeeping
  • Free Local calls
  • Free WiFi
  • Bedsheets provided
  • Laptop-friendly workspace
  • Closed captioned TV

• Executive King Room - Non-Smoking

  The double room provides a tea and coffee maker. The unit offers 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Telephone
  • Hair dryer
  • Radio
  • Refrigerator
  • Video
  • Alarm clock
  • Cots

• King Room with Roll-In Shower - Mobility Access/Non-Smoking

  The double room offers a tea and coffee maker. The unit has 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Telephone
  • Hair dryer
  • Radio
  • Refrigerator
  • Video
  • Alarm clock
  • Cots

• King Room with Sofa Bed - Non-Smoking

  The quadruple room features a tea and coffee maker. The unit has 2 beds.

  Max Occupancy: 4 (4 Adults)

  • Coffee/tea maker
  • Telephone
  • Hair dryer
  • Radio
  • Refrigerator
  • Video
  • Alarm clock
  • Sofa bed
  • Cots

• Double Room with Two Double Beds

  The quadruple room features a tea and coffee maker. The unit has 2 beds.

  Max Occupancy: 4 (4 Adults)

  • Coffee/tea maker
  • Telephone
  • Hair dryer
  • Radio
  • Refrigerator
  • Video
  • Alarm clock
  • Cots

Guest Reviews

• Omar (9/5): - Instalaciones
• BEATRIZ EUGENIA (10/5): Cómodo, LImpio, Agradable, muy buen desayuno - muy buen desayuno y muy cómodas y limpias habitaciones Que había presión de que movernos rápido de los espacios de estacionamiento de enfrente, incomodan el que estpen atrás de ti.
• Vazquez (10/5): - Everything No complaints at all
• Francisco Jesús (7/5): Todo excelente, excepto el desayuno - Siempre que vamos a Durango que es muy seguido nos quedamos ahi, nos gusta mucho por la ubicacion y relación calidad - precio, las camas son muy comodas y los cuartos muy espaciosos Es la primera vez que nos pasa que el desayuno estaba HORRIBLE, de verdad que era imposible comerse, super salado todo, no habia buena variedad, una de las razones de quedarnos ahi es porque incluye desayuno, pero esta vez SUPER DECEPCIONO, cero recomendado incluir el desayuno del hotel, mejor salir a desayunar fuera
• Venegas (9/5): - Service top notch! Food good selection!
• Tellez Sifuentes (10/5): Viaje relámpago - Todo Absolutamente nada.
• Jesus (9/5): I would Definately stay there again - Location and convenience to shops and restaurants N/A
• Thelma (10/5): Familiar - Era cómodo y olía bien. El desayuno delicioso y la persona que fue por nosotros al aeropuerto súper bien muy atento cuando se necesitaba algo y estaba al pendiente siempre cuando nos dejaba el Uber nos abría la puerta así que muy bien el. No recuerdo su nombre
• Jesse (10/5): -
• Marisa_gp (9/5): -
• Gerardo (10/5): - Great location, excellent customer service. Friendly staff and nice hotel
• Franco (10/5): - Hotel was very comfortable.
• Oscar (10/5): - Great place and not far from airport. I would most likely go there again. Staff is super friendly and always helpful.
• Gilberto (8/5): - Very friendly people
• Grecia (9/5): Excelente ubicacion, el personal muy amable y las habitaciones muy limpias - La ubicacion, esta muy cerca de locales comerciales, comida y farmacia. Todo muy bien
• GONZALO (8/5): problemas mantenimiento - Todo bien con excepción del baño, la puerta de vidrio de la regadera pegaba con el fijo de vidrio con el riesgo de un accidente. las toallas rotas y muy delgadas.
• Maria (10/5): - Excellent
• Mauricio (10/5): - Ahuevo
• Pita (2/5): - First day i did not get my room cleaned and whe i asked to have it done, around 5ish they said not possible until next day. Also, my case for my glasses was missing right after housekeeping left and reported to lobby and never found it or returned to me. I’ve stayed there before and never had issue until today. Disappointed.
• Rodriguez (10/5): Perfect we loved it. - Breakfast was great Does not apply
• Elvia (10/5): Fabuloso - Siii excelente Todo muy bien el agua de la regadera deliciosa calientita
• Verified traveler (10/5): Mejor de lo esperado. - Muy buen hotel, superó expectativas. Nuevo, muy limpio, atmósfera muy cálida y agradable. Desayuno buenísimo!!! Atención del equipo, superior.
• Torreblanca (10/5): Excelente experiencia, personal muy amable! - Llegamos muy temprano y nos dieron early check in y late check out por tener hilton honors, el personal muy amable ofrece transportacion, cuenta con gran ubicacion a lado de una plaza pequeña muy completa, la camarista muy amable refreso mi habitacion a la hora que se lo pedi a pesar de que ya era tarde la regadera del baño tiene moho en las esquinas del piso, el bar lo abren hasta las 4 pm.
• Alexandra (10/5): - Wonderful stay—convenient location near restaurants and cultural exhibits. Hotel was clean, comfortable, and the staff was absolutely fabulous! Highly recommend.
• Minerva (10/5): - It's a very quite place, clean and I love the access to downtown, very convenient, the personal were friendly and professional
• Maclovio (10/5): - I loved the breakfast and the shopping center
• Maria (10/5): - Clean and good atmosphere
• Gonzalez (9/5): It was acceptable - Looks modern The hallway carpet smells
• Angelo (10/5): - All good it is my favorite hotel in Durango mx
• Jose (10/5): - Very safe and friendly
• ramiro (10/5): - close by a shopping center full of restaurants
• Norma (8/5): - There was a leak in the shower which I let them know existed,other than that I liked the property,very clean and the staff was good as well as the cleanliness.
• Cecilia (10/5): - Everything was great I have nothing to say but 100% I loved my stay!!
• Cecilia (10/5): - Everything was great!!
• Verified traveler (10/5): - Wonderful experience at this hotel. The room was very clean and smelled amazing. Easy check in. Great customer service!
• Jose (10/5): - Enjoyed our stay
• marilyn (10/5): Excellent - Very clean, comfortable, and friendly staff.
• Edith (10/5): - Security, very clean and spacious
• Guadalupe (10/5): I felt comfortable and safe. The room was clean and comfortable. The staff was friendly and respectful. - It was clean and well kept.
• Alejandro (10/5): 10 stars - staff was amazing. very helpful and beautiful. thanks again.
• James (10/5): - 👌
• Esperanza (10/5): - Great place to stay
• Juan (10/5): - Great place to stay
• Diana (10/5): - Great location and nice spacious rooms
• Erika (10/5): - Un cuarto muy bonito
• JESUS (10/5): - Very convenient to everything and a very helpful front desk,
• Jesus (8/5): - Only thing didn’t like is the head shower. Need upgrade. Other than that perfect
• Humberto (8/5): - The area was good the Hotel nice as well. Shopping close by as well.
• Melissa (10/5): Exceptional -
• Casey (8/5): - Hampton Inn in Durango was great.
• Martha (10/5): - Super clean, smelled very good out in lobby and in room! Staff was courteous and special shout out to the front staff that helped me print out some important papers I needed for an appointment! Thank you so much, will definitely book there again.
• Juan (10/5): - Odd
• Veronica (10/5): Exceptional - We loved everything about this hotel. It was perfect. I loved the gym. There's a Starbucks right outside the hotel and restaurants and a bar. The breakfast was amazing!! And the hotel was very clean. We will definitely be back!! Thank you for a wonderful experience! The only thing I would recommend is to turn the A/C on in the gym all the time. It gets do hot in there.
• Jose (10/5): - Clean, friendly staff, and welcoming. Checking process was quick they ask for an identification at check in. Room was very clean. The interior of hotel was clean and tidy.
• Sara (10/5): - Always clean premises, friendly staff, great breakfast.
• Frey (10/5): Exceptional -
• sonia (6/5): - The breakfast bar Buffett is really good ,staff is amable and very serving but I just had one incident that I reported with Abigail and never heard back about my issue.
• Daniel (10/5): Exceptional -
• Mauricio (10/5): - Everything was excellent from customer service to security from breakfest food and grrst locations cor shopping and dining out. The best hamptom ived stsyed in way better then the ones i stayed in the USA. This one sets the bar for your hotel chain.
• Ana (10/5): Exceptional -
• Isabel (10/5): - Beautiful hotel! The staff that checked us in were so nice and very friendly! Overall great experience.
• Lorena (4/5): Rude Staff and Dirty Room –Completely Unacceptable - I had a very disappointing experience during check-in at this hotel. The receptionist was unfriendly from the start and showed no willingness to help. When I got to my room, the bathroom was dirty, which is completely unacceptable. I called the front desk to report it, and her response was, “I don’t have any cleaning staff, deal with it tomorrow”, said with a rude and dismissive attitude. I felt completely ignored as a guest. This kind of service and cleanliness is not acceptable in any hotel. I do not recommend this place and will definitely not be returning.
• Jasmin (10/5): - Very clean and comfortable, staff are very welcoming.
• Jasmin (10/5): - Very clean and comfortable
• Juan (10/5): - Excellent place
• Juan Moreno (10/5): - Excellent place
• Monica (10/5): - excellent
• Monica (10/5): - excellent
• Gonzalo (10/5): - Good area and safe
• Michelle (10/5): Will always stay here anytime - It was spectacular service and the hotel was spotless. Staff extremely helpful and courteous
• Marco (10/5): - Went to Durango for a wedding and this hotel was a great place to stay in Durango. I’ll stay there again the next time I go.
• Rosa (10/5): Exceptional -
• Jasmine (10/5): - The rooms were well maintained, and all of the staff were very friendly. The breakfast was also very good.
• Ivan (10/5): - Friendly service, very clean, and great location if you are in Durango.
• Javier (8/5): - The breakfast included was blah, could be improved
• Aguirre (10/5): Exceptional -
• Juan (10/5): Exceptional -
• Salvador (10/5): La mejor opcion en durango - es nuestro preferido en durango, precio, ubicacion, trato, estacionamiento, limpieza, todo 100%,
• Yadin (10/5): - Friendly staff, loved the walking distance to restaurants!
• Gerardo (6/5): - Nice rooms over all clean pleace
• Veronica (10/5): - They have 24 hr security. Free parking in a garage below with security as well. Water pressure was great. Tv channel options were good also. The free breakfast was good. Several options of items and drinks. They have a shampoo and lotion fispensers, but no conditioner or shower gel. They do have little soap bars. Id go back for sure.
• Jairo (10/5): Smooth and relaxing. - Everything No pancakes.
• Jose (10/5): - As always a pleasure to stayed in this hotel. I love the Hilton Brand
• Claudia Judith (8/5): - Ok
• Annabel (10/5): - We stayed in a very spacious and clean suite at the hotel. The breakfast was delicious.
• Mark (10/5): - The only caveat I have is that there is a $100 per dog fee which I didn't know when making the reservation. That aside, the place is wonderful.
• JOHN (4/5): - Not impressed but disappointed
• JESUS ALEJANDRO (10/5): - Excelente Lugar, muy comodo
• Eucebia (10/5): Exceptional - Good service very clean
• Jorge Verdin (8/5): - Had issues with the flushing portion in the bathroom. Easy fix but always constantly needed to fix it myself on a daily basis.
• JESUS ALEJANDRO (10/5): - Siempre un excelente servicio.
• Crystal (8/5): Relaxing stay - The rooms are clean, and the breakfast foods are varied. The staff are accommodating and make you feel welcome. The hotel's location is also very convenient with many good restaurants, clinics, pharmacies, bus station, and airport not far from the hotel. The hotel can use a little more upkeeping in the hallways. The carpet looked worn out and there was a mild odor. The hotel lobby looked modernized, but the halls needed an update.
• Ricardo (10/5): - .
• Mercado (10/5): Pretty, modern, nice and relaxing. - The area was very nice and convenient, the place was modern and very relaxing. I think so far this is my favorite hotel I’ve ever stayed at. My family had never stayed at a hotel and they fell in love. Will definitely stay here again. Maybe just the access to the underground parking, you either take stairs which is hard with luggage or walk across the parking lot but and use the elevator.
• Martin (10/5): Exceptional -
• Allan (9/5): Superb -
• Jesse (10/5): Exceptional -
• Rudy (10/5): - Very clean. The breakfast was delicious, the food temperature to be more hotter.
• JU WON (10/5): - Everything was fine. Thank you.
• Francisco (10/5): - N

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