Midorinokaze Resort Kitayuzawa
Location: Otaki-ku Kitayuzawa Onsen-cho 300-2 , Date, jp
Star Rating: 4 Stars
Property Type: Ryokans
About this Property
Luxurious Accommodations
Renovated in June 2015, Midorinokaze Resort Kitayuzawa offers air-conditioned rooms with Western-style beds, tatami seating areas, and modern amenities.
Relaxation and Entertainment
Guests can unwind in the hotel's sauna or enjoy the game room for entertainment. The free internet terminal and duty-free shopping add convenience to your stay.
Culinary Delights
Indulge in a variety of dining options at the 3 on-site restaurants. From Japanese and Chinese cuisine to French and Italian dishes, there's something for every palate. Don't forget to grab a cup of fresh coffee at the cafe.
Experience luxury and comfort at Midorinokaze Resort Kitayuzawa. Book now for an unforgettable stay!
Important Information
Guests with a tattoo may not be permitted to enter public bathing areas and other public facilities.
Shuttle service from JR Sapporo Train Station to the property is available upon request at an extra charge. Please make a reservation at least 7 days prior to the check-in date. Contact details can be found on the booking confirmation.
Shuttle service from New Chitose Airport to the property is available upon request at an extra charge. Please note it is subject to availability since the seats are limited. Contact details can be found on the booking confirmation.
Guests with children must indicate the number of children and their respective ages in the Special Requests box at the time of booking.
Please note children 6 years and older will be charged an adult rate, and are included in the maximum occupancy of the room. For extra guests exceeding the room occupancy, they may not be accommodated if there is no availability, and cancellation fees will apply.
Guest booking a meal inclusive plan will be served a buffet-style dinner at Seseragi. Restaurants can be changed at an additional fee, if the property is notified at least 3 days in advance.
In order to prepare special amenities for men and women, guests are kindly requested to indicate the gender of each guest staying in the room in the Special Requests box when booking.Guests must check in by 19:00 to eat dinner at this property. Guests checking in after this time may not be served dinner, and no refund will be given.
Policies
Check-in: 03:00 PM - 07:00 PM
Check-out: 11:00 AM
Amenities & Facilities
- Offsite parking discounted rates available
- Parking
- Non-smoking rooms
- Air conditioning
- Restaurant
- Family rooms
- Lift / Elevator
- Sauna
- Shuttle service (additional charge)
- Kid meals
- Public Bath
- Coffee Shop on site
- Staff adhere to local safety protocols
- Hand sanitizer in guest room and key areas
- Cashless payment available
- First aid kit available
- Smoke alarms
- Guest room sealed after cleaning
- Property cleaned by professional cleaning companies
- Key access
- Process in place to check health of guests
- Thermometers for guests provided by property
- Key card access
- Self parking (surcharge)
- Airport transportation - pickup (surcharge)
- Airport transportation - drop-off (surcharge)
- Offsite parking discounted rates available
- Spa tub (surcharge)
- Games
- Housekeeping on request
- Reception hall
- Accessible shuttle
- No accessible shuttle
- Accessible train station shuttle
- No accessible train station shuttle
Rooms Available
-
【Female Only】Twin Room with Shower - Non-Smoking
The spacious air-conditioned twin room offers a flat-screen TV with satellite channels, a tea and coffee maker, a seating area, a safe deposit box as well as mountain views. The unit offers 2 beds.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Seating Area
- Toilet
- Heating
- Slippers
- Satellite channels
- Electric kettle
- Linen
- Upper floors accessible by elevator
- Toilet paper
- Bottle of water
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Pajamas
- Yukata
- Accessible by lift
- Smoke alarm
- Key card access
- Air purifiers
-
【Kaiseki Dinner】Premium Room with Tatami Area - Non-Smoking
The spacious air-conditioned family room offers a flat-screen TV with satellite channels, tatami, a tea and coffee maker, a seating area as well as mountain views. The unit offers 2 beds and 2 futons.
Max Occupancy: 6 (4 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Seating Area
- Toilet
- Heating
- Slippers
- Satellite channels
- Sofa
- Electric kettle
- Linen
- Upper floors accessible by elevator
- Toilet paper
- Bottle of water
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Pajamas
- Yukata
- Accessible by lift
- Smoke alarm
- Key card access
- Tatami (traditional Japanese flooring)
- Air purifiers
-
【Kaiseki Dinner】Premium Room with Tatami Area - Smoking
The spacious air-conditioned family room offers a flat-screen TV with satellite channels, tatami, a tea and coffee maker, a seating area as well as mountain views. The unit offers 2 beds and 2 futons.
Max Occupancy: 6 (4 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Seating Area
- Toilet
- Heating
- Slippers
- Satellite channels
- Sofa
- Electric kettle
- Linen
- Upper floors accessible by elevator
- Toilet paper
- Bottle of water
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Pajamas
- Yukata
- Accessible by lift
- Smoke alarm
- Key card access
- Tatami (traditional Japanese flooring)
- Air purifiers
-
【Kaiseki Dinner】Executive Room with Tatami Area with Hot spring bath - Non-Smoking
The spacious air-conditioned family room features a flat-screen TV with satellite channels, tatami, a tea and coffee maker, a seating area as well as mountain views. The unit has 2 beds and 2 futons.
Max Occupancy: 6 (4 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Seating Area
- Toilet
- Heating
- Slippers
- Satellite channels
- Electric kettle
- Linen
- Upper floors accessible by elevator
- Toilet paper
- Bottle of water
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Pajamas
- Yukata
- Accessible by lift
- Smoke alarm
- Key card access
- Tatami (traditional Japanese flooring)
- Air purifiers
-
Special Room - Room Type Not Guaranteed, Non Smoking
2 Twin Beds and 4 Twin Futons OR 6 Twin Futons
818 sq feet
Internet - Free WiFi
Entertainment - 32-inch flat-screen TV with digital channels
Food & Drink - Refrigerator, coffee/tea maker, and free bottled water
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, slippers, free toiletries, and a hair dryer
Practical - Safe, desk, and phone
Comfort - Air conditioning and daily housekeeping
Accessibility - Wheelchair accessible
Non-Smoking
Max Occupancy: 6 (6 Adults)
- Coffee/tea maker
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Private bathroom
- Slippers
- Wardrobe or closet
- Bidet
- Bottle of water
- Wheelchair accessible
- Daily housekeeping
- Blackout drapes/curtains
- Free WiFi
- Bedsheets provided
- Window screens
-
Baby Room - Non-Smoking
The spacious air-conditioned twin room provides a flat-screen TV with satellite channels, a tea and coffee maker, a seating area, a safe deposit box as well as mountain views. The unit offers 2 beds.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Seating Area
- Toilet
- Heating
- Slippers
- Satellite channels
- Electric kettle
- Linen
- Upper floors accessible by elevator
- Toilet paper
- Bottle of water
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Pajamas
- Yukata
- Accessible by lift
- Smoke alarm
- Key card access
- Air purifiers
-
【Kaiseki Dinner】Executive Room with Tatami area with Hot spring bath - Smoking
The spacious air-conditioned family room features a flat-screen TV with satellite channels, tatami, a tea and coffee maker, a seating area as well as mountain views. The unit has 2 beds and 2 futons.
Max Occupancy: 6 (4 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Seating Area
- Toilet
- Heating
- Slippers
- Satellite channels
- Sofa
- Electric kettle
- Linen
- Upper floors accessible by elevator
- Toilet paper
- Bottle of water
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Pajamas
- Yukata
- Accessible by lift
- Smoke alarm
- Key card access
- Tatami (traditional Japanese flooring)
- Air purifiers
-
【Kaiseki Dinner】Luxury Room Selected at Check-In - Non-Smoking
The spacious air-conditioned family room features a flat-screen TV with satellite channels, a tea and coffee maker, a seating area, a safe deposit box as well as mountain views. The unit has 6 futons.
Max Occupancy: 8 (6 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Seating Area
- Toilet
- Heating
- Slippers
- Satellite channels
- Electric kettle
- Linen
- Upper floors accessible by elevator
- Toilet paper
- Bottle of water
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Pajamas
- Yukata
- Accessible by lift
- Smoke alarm
- Key card access
- Air purifiers
-
Standard Room With Tatami Area - Smoking
Providing free toiletries, this family room includes a private bathroom with a bath, a shower and a hairdryer. The air-conditioned family room provides a flat-screen TV with satellite channels, tatami, a tea and coffee maker, a seating area as well as mountain views. The unit offers 2 beds and 2 futons.
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Seating Area
- Toilet
- Private bathroom
- Heating
- Slippers
- Satellite channels
- Hardwood or parquet floors
- Electric kettle
- Linen
- Upper floors accessible by elevator
- Toilet paper
- Bottle of water
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Pajamas
- Yukata
- Accessible by lift
- Smoke alarm
- Key card access
- Tatami (traditional Japanese flooring)
- Air purifiers
-
Premium Room With Tatami Area - Smoking
Offering free toiletries, this family room includes a private bathroom with a bath, a shower and a hairdryer. The spacious air-conditioned family room offers a flat-screen TV with satellite channels, tatami, a tea and coffee maker, a seating area as well as mountain views. The unit has 2 beds and 2 futons.
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Seating Area
- Toilet
- Private bathroom
- Heating
- Slippers
- Satellite channels
- Sofa
- Hardwood or parquet floors
- Electric kettle
- Linen
- Upper floors accessible by elevator
- Toilet paper
- Bottle of water
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Pajamas
- Yukata
- Accessible by lift
- Smoke alarm
- Key card access
- Tatami (traditional Japanese flooring)
- Air purifiers
-
Executive Room With Tatami Area With Hot Spring Bath - Smoking
Offering free toiletries and bathrobes, this family room includes a private bathroom with a bath, a shower and a hairdryer. The spacious air-conditioned family room offers a flat-screen TV with satellite channels, tatami, a tea and coffee maker, a seating area as well as mountain views. The unit has 2 beds and 2 futons.
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Refrigerator
- Seating Area
- Toilet
- Private bathroom
- Heating
- Slippers
- Satellite channels
- Sofa
- Hardwood or parquet floors
- Electric kettle
- Linen
- Upper floors accessible by elevator
- Toilet paper
- Bottle of water
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Pajamas
- Yukata
- Accessible by lift
- Smoke alarm
- Key card access
- Tatami (traditional Japanese flooring)
- Air purifiers
-
Japanese-Style Room - Smoking
Featuring free toiletries, this family room includes a private bathroom with a bath, a shower and a hairdryer. The air-conditioned family room features a flat-screen TV with satellite channels, tatami, a tea and coffee maker, a seating area as well as mountain views. The unit has 8 futons.
Max Occupancy: 8 (8 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Seating Area
- Toilet
- Private bathroom
- Heating
- Slippers
- Satellite channels
- Electric kettle
- Linen
- Upper floors accessible by elevator
- Toilet paper
- Bottle of water
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Pajamas
- Yukata
- Accessible by lift
- Smoke alarm
- Key card access
- Tatami (traditional Japanese flooring)
- Air purifiers
-
Standard Room with Tatami Area - Non-Smoking
Offering free toiletries, this family room includes a private bathroom with a bath, a shower and a hairdryer. The air-conditioned family room offers a flat-screen TV with satellite channels, tatami, a tea and coffee maker, a seating area as well as mountain views. The unit has 2 beds and 2 futons.
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Seating Area
- Toilet
- Private bathroom
- Heating
- Slippers
- Satellite channels
- Hardwood or parquet floors
- Electric kettle
- Linen
- Upper floors accessible by elevator
- Toilet paper
- Bottle of water
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Pajamas
- Yukata
- Accessible by lift
- Smoke alarm
- Key card access
- Tatami (traditional Japanese flooring)
- Air purifiers
-
Premium Room with Tatami Area - Non-Smoking
Featuring free toiletries, this family room includes a private bathroom with a bath, a shower and a hairdryer. The spacious air-conditioned family room features a flat-screen TV with satellite channels, tatami, a tea and coffee maker, a seating area as well as mountain views. The unit has 2 beds and 2 futons.
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Seating Area
- Toilet
- Private bathroom
- Heating
- Slippers
- Satellite channels
- Sofa
- Hardwood or parquet floors
- Electric kettle
- Linen
- Upper floors accessible by elevator
- Toilet paper
- Bottle of water
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Pajamas
- Yukata
- Accessible by lift
- Smoke alarm
- Key card access
- Tatami (traditional Japanese flooring)
- Air purifiers
-
Executive Room with Tatami Area with Hot spring bath - Non-Smoking
Offering free toiletries and bathrobes, this family room includes a private bathroom with a bath, a shower and a hairdryer. The spacious air-conditioned family room offers a flat-screen TV with satellite channels, tatami, a tea and coffee maker, a seating area as well as mountain views. The unit has 2 beds and 2 futons.
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Seating Area
- Toilet
- Private bathroom
- Heating
- Slippers
- Satellite channels
- Sofa
- Hardwood or parquet floors
- Electric kettle
- Linen
- Upper floors accessible by elevator
- Toilet paper
- Bottle of water
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Pajamas
- Yukata
- Accessible by lift
- Smoke alarm
- Key card access
- Tatami (traditional Japanese flooring)
- Air purifiers
-
Luxury Room Selected at Check-In - Non-Smoking
The room will be either a Japanese-style room or a room with a tatami area.
Max Occupancy: 6 (6 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Seating Area
- Toilet
- Private bathroom
- Heating
- Slippers
- Satellite channels
- Electric kettle
- Linen
- Upper floors accessible by elevator
- Toilet paper
- Bottle of water
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Pajamas
- Yukata
- Accessible by lift
- Smoke alarm
- Key card access
- Air purifiers
-
Standard Room Selected at Check-in - Disability Access - Non-Smoking
The room will be either a twin room (max occupancy 2) or a room with tatami area (max occupancy 4).
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Seating Area
- Toilet
- Private bathroom
- Heating
- Slippers
- Satellite channels
- Hardwood or parquet floors
- Electric kettle
- Linen
- Upper floors accessible by elevator
- Toilet paper
- Adapted bath
- Bottle of water
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Pajamas
- Yukata
- Accessible by lift
- Smoke alarm
- Key card access
- Tatami (traditional Japanese flooring)
- Air purifiers
-
Premium Twin Room - Disability Access - Nonsmoking
Providing free toiletries, this twin room includes a private bathroom with a walk-in shower, a bath and a hairdryer. The spacious air-conditioned twin room provides a flat-screen TV with satellite channels, a tea and coffee maker, a seating area, a safe deposit box as well as mountain views. The unit offers 2 beds.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Seating Area
- Toilet
- Private bathroom
- Heating
- Slippers
- Satellite channels
- Sofa
- Hardwood or parquet floors
- Electric kettle
- Linen
- Upper floors accessible by elevator
- Toilet paper
- Adapted bath
- Shower chair
- Bottle of water
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Pajamas
- Yukata
- Accessible by lift
- Smoke alarm
- Key card access
- Air purifiers
-
【Female Only】Premium Triple Room with Shower - Non-Smoking
The spacious air-conditioned triple room provides a flat-screen TV with satellite channels, a tea and coffee maker, a seating area, a safe deposit box as well as mountain views. The unit offers 3 beds.
Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Seating Area
- Toilet
- Heating
- Slippers
- Satellite channels
- Electric kettle
- Linen
- Upper floors accessible by elevator
- Toilet paper
- Bottle of water
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Pajamas
- Yukata
- Accessible by lift
- Smoke alarm
- Key card access
- Air purifiers
-
【Female Only】Premium Triple Room with Shower - Smoking
The spacious air-conditioned triple room features a flat-screen TV with satellite channels, a tea and coffee maker, a seating area, a safe deposit box as well as mountain views. The unit has 3 beds.
Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Seating Area
- Toilet
- Heating
- Slippers
- Satellite channels
- Electric kettle
- Linen
- Upper floors accessible by elevator
- Toilet paper
- Bottle of water
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Pajamas
- Yukata
- Accessible by lift
- Smoke alarm
- Key card access
- Air purifiers
-
【Kaiseki Dinner】【Female Only】Premium Triple Room with Shower - Non-Smoking
The spacious air-conditioned triple room offers a flat-screen TV with satellite channels, a tea and coffee maker, a seating area, a safe deposit box as well as mountain views. The unit offers 3 beds.
Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Seating Area
- Toilet
- Heating
- Slippers
- Satellite channels
- Electric kettle
- Linen
- Upper floors accessible by elevator
- Toilet paper
- Bottle of water
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Pajamas
- Yukata
- Accessible by lift
- Smoke alarm
- Key card access
- Air purifiers
-
【Female Only】Premium Triple Room with Shower - Smoking
The spacious air-conditioned triple room features a flat-screen TV with satellite channels, a tea and coffee maker, a seating area, a safe deposit box as well as mountain views. The unit has 3 beds.
Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Seating Area
- Toilet
- Heating
- Slippers
- Satellite channels
- Electric kettle
- Linen
- Upper floors accessible by elevator
- Toilet paper
- Bottle of water
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Pajamas
- Yukata
- Accessible by lift
- Smoke alarm
- Key card access
- Air purifiers
-
【Kaiseki Dinner】【Female Only】Premium Triple Room with Shower - Smoking
The spacious air-conditioned triple room features a flat-screen TV with satellite channels, a tea and coffee maker, a seating area, a safe deposit box as well as mountain views. The unit has 3 beds.
Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Seating Area
- Toilet
- Heating
- Slippers
- Satellite channels
- Electric kettle
- Linen
- Upper floors accessible by elevator
- Toilet paper
- Bottle of water
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Pajamas
- Yukata
- Accessible by lift
- Smoke alarm
- Key card access
- Air purifiers
-
【Kaiseki Dinner】Standard Room with Tatami Area - Non-Smoking
The air-conditioned family room offers a flat-screen TV with satellite channels, tatami, a tea and coffee maker, a seating area as well as mountain views. The unit has 2 beds and 2 futons.
Max Occupancy: 6 (4 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Seating Area
- Toilet
- Heating
- Slippers
- Satellite channels
- Electric kettle
- Linen
- Upper floors accessible by elevator
- Toilet paper
- Bottle of water
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Pajamas
- Yukata
- Accessible by lift
- Smoke alarm
- Key card access
- Tatami (traditional Japanese flooring)
- Air purifiers
Guest Reviews
- maciek^ (8/5): Fantastic property, except for the rooms - Fantastic hotel if you're only looking for onsen. If your primary concern is washitsu/tatami – this part is a bit dated. There's mold in the windows, in the winter they recommend pouring boiling water for the windows to open/close. The bathroom also smelled a bit like cigarettes. But, the onsen. It's simply fantastic. Open for long hours, despite the hotel being fully occupied we managed to have onsens for ourselves (there's a male/female split, changes every day so even during one night stay you get a chance to experience everything). The onsen area is huge. You first enter an indoor part where you shower, there are indoor hot baths where you can adjust your body temperature before walking outside. And outside – the pictures don't give it justice. Taking a plunge in a hot bath when the snow falls on your head is an experience to remember forever. Ah, small remark about food – the dinner had preassigned time slots; so be sure to arrive rather hungry as you might get assigned an early spot. But it was fantastic. 100% worth booking the dinner option. Should have stayed longer. Despite all the good parts (like onsen, food), the room itself was a bit subpar. If you're hoping for a great room experience and onsen is an addon, maybe reconsider. If it's the other way around – book it quick!
- 小松 (6/5): - 露天風呂の広さと自然体感が心地良かったです。 食事がよくあるビュッフェでした。料金に見合っていないような気がします。
- Harumitsu Maximilian (1/5): 悪夢。 - 露天風呂。 マンモスホテルでした。大量の客をどう捌くかだけが重要で、食堂も食堂のようでした。ホテル中変な匂いがして、気持ちが悪かった。サービスといったサービスはなく、何百人も捌かないといけないので特段ホテルの人と会話もなし。食事もどれも大衆向けで、いくらゴールデンウィークとはいえ、高額なお金を払ったのにも関わらずがっかり。対して写真はまるで静かな温泉ホテルで、イメージと全く違う。悪質なところすら感じる。2度といきません。
- Fu-Ping (7/5): We enjoyed our stay during our family trip. The staff are nice and friendly even during the golden week rushing. Five st - The hot spring is so far the best I’ve experienced in Japan. The equipments are new and well designed. The odor! Omg! The management team needs to hire some aroma specialists or whomever can solve this issue. There’s always this bad odor in the air in the hotel and smoke smell in the lobby and the hallway. We happened to stayed in another hotel run by the same company near toyako - Toya kohantei. It also smelled super bad.
- Rowan (4/5): Pretty facilities and nice staff, but a very mouldy room with no kaiseki dinner - The breakfast and dinner buffets were delicious (however there was no change between days so I can imagine it would get old pretty quickly if staying for more than a few nights) and the facilities were large with attractive design. The staff were the best part about this place, they were very nice and helpful wherever possible. The issues we experienced with mould were probably not due to the cleaning staff, but likely rather the building itself. The river is really beautiful as well, with lovely views from the hotel room. Our room was extremely mouldy to the point where the scent of mould hit you like a brick wall when first entering the room and with visible mould on many parts of the room. While the room was pretty in design, the mould caused discomfort (stinging eyes, bad smell, difficulty breathing) and prevented full enjoyment. The facilities are quite large and our private bath was running when we arrived causing a considerable amount of condensation in places where mould was visibly accumulating. The private bath had a chlorine smell to it and no information about any mineral content or onsen benefits so I was unsure if it was indeed the hot springs water or just regular treated tap water. As I have tattoos, I was unable to enjoy the public onsen so was disappointed that our private onsen felt more like just a large bathtub. Additionally I booked a room with kaiseki meal included, however when I arrived I was informed that they were not doing kaiseki at all and my only option was to partake in the dinner buffet with no explanation why or option for compensation due to the difference in price - while the buffet was nice, this was not what I paid for and feels like false advertising.
- Chung Chuan Chen (4/5): - 溫泉池的確很多，但是各個湯池的清潔度必須加強 不喜歡的太多，甚至是厭惡，包括晚餐: 食材一般調味普普，這樣的價位不僅沒提供任何酒(居然還要當場加價購買)，稍微好一點的料理就用桌邊服務這種煙霧彈來偽裝，說穿了是要控制量不希望客人拿，頭一次去一家旅館如此失望甚至生氣，怎麼這樣一間旅館好似怕客人吃似的。再者，約兩點出頭抵達，結果車開上斜坡直達門口居然沒有門房接待，瞬間還以為這是沒開還是走錯，人一進大廳也無人過來接待，完全被當隱形人，服務素質之差可見一般。再說清潔度，電梯上八樓後似乎刻意不開空調空氣特別悶，走道昏暗，崁燈上都結一堆蜘蛛絲，房內床頭附近地上角落也有蜘蛛絲和昆蟲屍體，人力不足和管理甚差的狀況一覽無遺。 所謂沒比較沒傷害，這裡是絕不可能在入住了! 要選這裡的旅客望三思。
- lalisa (7/5): -
- Ruoheng (9/5): - 泡湯非常讚！大推冬天來泡 超級美 房間稍微老舊
- Alexander (5/5): - not getting charged for the onsen when i was not able to use it because of tattoos
- EUGENIO (7/5): Great onsen hotel tucked in the mountains - Hotel tucked in the mountains with an amazing onsen (indoors, outdoors). Rooms are big and comfy. Lots of options for outdoor fun and just 20 min drive from the lakes. The outdoor onsen is beautiful and very relaxing, especially at night. Breakfast and dinner get a bit repetitive (stayed for three nights), and compared to similar hotels I've stayed in, the food on offer was basic.
- Alexis M. (9/5): - Très bon hôtel, onsen extérieur incroyable. Buffet pas top et besoin de payer pour activités supplémentaires (ping-pong...), dommage vu le prix de la chambre
- Po Wei (9/5): 從札幌自駕前往，沿路山路風景優美，住宿體驗也很好。 - 浴場空間大，溫泉種類設備很多。 周圍較偏僻，但可以好好享用飯店設施，有渡假的氛圍。
- Goh (10/5): Really adviseable to - Everything is great. Best money i have spent on accommodation.
- ryota (10/5): -
- Roman (10/5): -
- Farhad (1/5): - Buffet and Onsen Management was unfriendly, especially the restaurant manager and the night manager Arai. Foreigners are mal treated here by staff, THERE DEFINITELY IS AN ANTI - AMERICAN sentiment here. Its unfortunate, CANNOT RECOMMENDED!
- YUI (7/5): ご飯とお風呂が最高の宿 - すぐ対応してくれた。 加湿器の掃除が行き届いておらず、水に藻がでていた。
- Brett (8/5): -
- Robert (7/5): -
- JINSOUNG (10/5): -
- Yeong Jing (10/5): - Basically we like everything, especially the onsen. i accidentally burned my finger during dinner, luckily they assist me with ointment to treat my finger. The staffs are super nice and easygoing. Thanks. Unfortunately the hot water was down during my 1 night stay in the hotel so i have to go to the onsen area to shower, but it was enjoyable.
- Wendy (10/5): -
- Adrian (8/5): Beautiful outdoor baths and wonderful scenery - Phenomenal outdoors baths and location Property showing signs of age, damp issues etc
- Alpha (9/5): We stayed for two nights during the ice festival, great place if you have a car as it is between Noboribetsu and Sapporo - Buffet breakfast and dinner No tattoos in the onsen. Games room was smelly and not enough laundry services.
- Catherine (9/5): - The food, the location and the friendly, helpful staff
- Ryan (10/5): Great stay with great service and hot springs - The outdoor hot spring was perfect N/a
- Anthony (10/5): - A great place to stay if you are skiing at Rusutzu, provided you have a car. It's an easy 40 min drive to skiing. So lovely to come back to onsen, dinner and breakfast. Gorgeous location. A lovely place to stay.
- De La Cruz (9/5): Great experience all around! The staff was kind and helpful, the food was great, and the Onsen was an experience of a li - Great location, kind and helpful staff, the onsen is amazing! The food is superb too. Room bathroom a little small, but not a deal breaker.
- 민태 (9/5): -
- Jayden (10/5): -
- Jf (10/5): So calm and relaxing - Everything except the mattress The mattress is old
- Moses (7/5): - 房間及公共空間很大, 户外有很多個温泉 自助餐食物款式不多, 沒有甚麼貴價食材. 連續入住兩天但早晚餐的食物完全没有變化, 缺乏新鮮感
- Downey (10/5): Amazing - Second time staying here, was amazing! Staff were very helpful and friendly. Food was amazing. The onsen was great as well! Everything was great
- Johannes (8/5): Grand hotel with great onsen. affordable luxury less than 45 min from ski resorts (e.g. rusutsu) - The onsen was very nice. The room was spacious and the service/staff was more than adequate. The buffet was quite good with lots sof options, of course you cannot expect haute cuisine with this format.
- JINYOUNG (10/5): -
- Anna.shih (9/5): -
- Viktor (10/5): - Allt var vad man fantiserar om hur der ska vara att bo på onsen-resort. Fantastiskt bad och väldigt god mat med stort utbud.
- 효민 (8/5): -
- Meredith (8/5): Beautiful and spectacular Onsen -
- Edson (9/5): Show! - Onsen sensacional. Tradicional. Infra muito bem cuidada e ampla. Nada. O local é lindo, mas chegar aqui é um desafio. A melhor opção é de Sapporo.
- Hua-Chen (10/5): - 房間位在非常優美的山中。飯店下有一個泡腳池。員工非常熱情介紹飯店附近景點。房間很乾淨舒適。晚餐也很不錯，家人非常喜歡這間飯店。
- TETSUYA (10/5): -
- Akiko (10/5): 最高！！！ - 露天風呂の種類が沢山あり、楽しめました♪ 部屋風呂も広くて快適でした。 食事も和食懐石を頂きましたが、どれも素晴らしいお料理で、味も良く、大変満足しました。 ありません。
- SUNGHO (7/5): - 식사는 다양한 메뉴가 있어 골라먹는 재미가 있었음. 사우나 시설이 압도적임. 너무 좋음. 지금까지 가본 사우나(온천) 시설 중에 최고였음. 방이 너무 오래된 느낌이 있고, 천장의 먼지가 보이는 정도. 청결도는 신경좀 써야함.
- YUMI (9/5): お風呂、最高‼️ - お刺身の種類が多いし、美味しい。 ですが、赤エビは生臭かった。 ウエルカムドリンクは、暑い日だったので、たすかりまさかたお 塩辛が味が、しょっからい。 お風呂にブラシがない。
- Fu (9/5): -
- Janet (6/5): - It has a nice view. Location is in the middle of no where, we drove there, a bit hard to get to, but it has a nice scenery. Nice onsen, a lot of different onsen to choose from. Staff are friendly. The property is quite run down! Especially the bathrooms in the standard room and in public space. Buffet dinner and breakfast are ok, but if you are staying 2 nights or more, the food are EXACTLY the same every day, even the daily special!
- TECK SANG (8/5): - The outdoor public onsen is heaven in winter with snow, buffet is outstanding! Toilet in the room kinda smelly, but we usually use the public onsen for bath..
- Kristin (9/5): Great resort. We enjoying staying here and would stay here again. - Delicious buffets, well priced, amazing hot springs experience Having a car is a must, but that was fine for us as we rented a car. It was 40 minute drive to Rusutsu and about 1 hour 29 minutes to Chitose. Roads were well kept.
- Tony (10/5): -
- Clara (10/5): Loved the property we will return! - The room was spacious and clean. The outdoor baths were fantastic.
- Mrs.Paporn (8/5): Overall is good - Impressiive onsen. Spacious room. The bathroom in the room is not perfect. Not good drainage.
- ＭIＥKＯ (10/5): - 部屋が広い、お風呂大きい、料理美味しかった 夕食の待ち時間が長かった
- Sunyoung (10/5): 가족과도 다시가고싶은 곳 ! - 온천이 정말 좋았어요! 식사도 신선하고 맛있었어요 화장실 냄새가 안좋았어요.
- Assaf (10/5): -
- Sujantha (10/5): -
- Antonio (9/5): -
- gmail (9/5): -
- Jacqueline (9/5): -
- Hayden (9/5): -
- 謝宜紘 (10/5): -
- woon wah (9/5): -
- CHEE HOON (9/5): - ventilation in the dining restaurant, 2nd, is poor. Strong food and oily smell. Clothes fully of food odour after meal.
- BONGJOO (7/5): - 여러 종류의 탕이 있어서 좋았습니다 눈 내리는 날 노천탕은 정말 잊을 수 없는 경험이였습니다 아침&저녁 뷔페식으로 여러가지를 먹을 수 있어서 좋았습니다 객실 화장실이 굉장히 더럽습니다 샤워기 필터를 따로 챙겼지만 바로 더러워지고 피부가 예민해서 바로 뭐가 올라오더라구요 그래서 샤워용품 챙겨서 욕탕에서 씻는걸 추천드립니다 송영버스가 하루에 한대씩만 있어서 아쉽습니다 저는 비행기 시간과 맞지 않아서 렌트해서 갔습니다 렌트카로 가시는 걸 오히려 추천드립니다 그리고 중국인들 너무 관리가 안됩니다 저녁부터 문열고 떠들고 술마시면서 소음을 발생시키는데 전혀 제지를 안하는지 모르겠습니다 그리고 탕에 들어갈 때 좀 샤워를 하고 들어갔으면 좋겠어요 제발... 2박 3일동안 눈이 많이 내려서 밖에 나갈 수가 없어서 호텔에서 점심까지 해결했는데 뷔페에서도 충분히 먹을 수 있는 메뉴여서 아쉬웠습니다
- Aaron (10/5): Excellent - The outdoor onsen The breakfast was really good but the dinner could be improved. We had a child so if milk could be available for dinner would be good. It was available for breakfast.
- Van de Kerkhof (9/5): Geweldig! Echt een aanrader - De buiten onsen was een bijzondere ervaring! Het had heel goed gesneeuwd en het was ijzig koud buiten, maar als je van hot-tub naar hot-tub gaat was het super!
- Jaratjarungkiat (8/5): Good place, not sure about service - Onsen atmosphere the main things that made we booked this place The reception staff at the cafeteria appeared quite confrontational regarding a booking we had already paid for, though I am unsure of the reason. Additionally, the drop-off runners did not prioritize our vehicle, allowing others to park in the drop-off zone and causing us to wait for approximately thirty minutes unnecessarily.
- YA FANG (10/5): 儘管室內清潔度不好，但是美食與泡湯已經贏過一切了，個人認為非常值得來。 - 戶外是超大泡湯池，很漂亮非常值得去 室內清潔度略差
- Supattra (9/5): Great place for onsen - The onsen was superb. Buffet line was great.
- Michelle (9/5): -
- feng-ya (8/5): - 露天溫泉抬頭就是美麗的楓葉,感覺很棒
- Ann (9/5): Super relaxing experience while hiking in Hokkaido. - Quiet. Outdoor baths. Peaceful natural setting. Size of the rooms.
- Diana (10/5): a truly authentic onsen in a beautiful setting with delicious meals - I loved my two night stay at this place. The setting is so pretty. I used the convenient shuttle bus from Sapporo and left by public bus to Datemombasu train station, which stops right in front. I was the only non-Asian guest that I could see; staff made me feel very welcome. Housekeeping works very hard, and was friendly and respectful. The many indoor and outdoor pools are fabulous, and I enjoyed following the tradition of wearing spa clothes to meals. My room was spacious with a small table and tatami mats as well as Western beds. Hardly anyone else was at the resort from 11 am to 4 pm when pools are closed; with a car, you could drive to Toya Lake. I preordered lunch and relaxed in my room. Not sure why the gift shop and combini are closed then too. Breakfast and dinner buffet were varied and delicious with so many tasty and healthy Japanese, Chinese, and Western options. They also had starwatching one night for a small extra fee with telescopes on the roof. Mostly in Japanese, but the leader translated as needed. Recommended! It's an older resort, and bathrooms are tiny, esp for a family or group. But I used the communal baths. It would be nice to have a few more translations, for example, the wonderful colored pools outside to know what was in them. Lavender? Mugwort? Even listing them in katakana on the signs or putting info on the website. (The desk printed them out for me in kanji.) Just as much detail as the dining hall has so I could look up natto or soup curry.
- Tianlei (10/5): Excellent Osen Hotel in Hokkaido - Different choices of hot spring especially the outdoor ones, great dinner and breakfast with great number of choices. Toilet was very small
- 慧芸 (9/5): - 溫泉太棒了 房間內的衛浴
- 横野 (9/5): - 温泉の広さと数が多くサウナもリニューアルされて素晴らしいです。
- James (9/5): Would not hesitate to stay again. The outdoor onsen is very tranquil & beautiful. - Onsen outside tubs very beautiful especially with the snow. Onsen large, well laid out & clean. Food tastey with lots of western ,Japanese & Chinese choices. Staff extremely friendly. Room clean. The beds are horribly hard & uncomfortable for Westerners. If hard beds are a problem for you, bring an inflatable air mattress.
- Sarah (10/5): -
- Miranda (8/5): Pleasant stay - The onsen was lovely and huge! Lots of lovely communal spaces and appreciated the walk to the foot bath and river in the morning. We upgraded to the kaiseki dinner and it was super value for money - a fantastic meal with great service. While the hotel isn’t super new, the room was clean and comfortable. Some parts can seem a little outdated (the basement was a little dingy). Futon was extremely thin so we did not get a comfortable sleep.
- Brett (10/5): - What an incredible stay! I'm going to be dreaming about this hotel for a long time. The onsen was just amazing and the food was such a treat. We would definitely recommend this as a great place to stay!
- Hsing-Yu (6/5): We enjoyed the Onsen and the sauna but the buffet dinner and breakfast just pretty average. - The outdoor Onsen area The Room and the bathroom is just too old
- MORIAKI (9/5): 季節柄ではありますが、タイミングよく紅葉を楽しむことも出来たので大変良かったです。 - 朝食が美味しく、またスープワゴン車でテーブルを廻ってくれる方の語りも良い雰囲気にしてくれて楽しめました。露天風呂は特に様々な湯の香りと色とりどりを楽しむことが出来ました。オンラインチェックインする際に必要な搭乗券の発券をフロントの皆さんが手伝ってもらい出来たので、空港でも手続きがスムーズに出来たので時間が有効に使えました。ウェルカムドリンクサービスも良かったです。 部屋のベッドが自分には少し柔らかすぎるかと感じました。部屋付きのバスルームは温泉がメインなので仕方がないかと思いますが、他の施設やサービスと比べるとレベルが落ちているように思います。
- Efraim (7/5): התאכזבתי מהמלון הזה בהשוואה למלונות דומים בגודל ששהינו בהם במהלך הטיול - החדר ענה על הציפיות מבחינת גודלו, אבל כל השאר לא כל כך במשך כל תקופת השהות שלנו (4 לילות) השטחים הציבוריים לא היו נקיים, למשל המעליות, המסדרון בקומת המגורים וגם רצפת חדר האוכל. כל זמן שהגענו לארוחות תמיד היה צפוף ולא נעים, והקבוצות הגדולות שבאו לא תמיד התנהגו כפי שצריך להתנהג, הם תמיד התנפלו על מתקני האוכל. אני מציע להנהלה לווסת בזמנים ולהפריד בין הקבוצות לשאר האורחים.
- Ruj (7/5): - Very comfortable. We booked 2 rooms for 4 people but the staffs told us that both room only had 1 guest since we didn’t fill in all guest information on booking website. Therefore, we had to showed the booking evidence and waited for almost half an hour.
- Andrew (8/5): -
- Olivier (8/5): -
- Liora (10/5): שווה ביותר כדאי להגיע מוקדם כדי להנות מעל הטוב - הכל המיקום המלון מרהיב כל החללים מקסימים האוכל בבופה מעולה הגישה לאגם הונסן רגלים בחוץ האונסנים , חדר יפיפה וגדול עם נוף לשלכת בקיצור הכל כלום
- shin (8/5): - 가정식 예약을 깜빡해서 2박내내 조,석식을 뷔페로 먹었는데 메뉴가 바뀌지 않아 조금 힘들었습니다. 하지만 뷔페의 직원분들은 매우 친절하셨고 음식은 뭔가 건강식 느낌으로 간이 세지않고 종류가 적은건 아니라 나쁘지 않았습니다. 온천은 정말 훌륭했습니다. 하루에 세번씩 이용하고 돌아올 정도였습니다. 그리고 직원분들이 정말정말 친절하십니다. 특히 셀프 체크인쪽에 계신 여성 직원분은 거의 인간 피로회복제셨어요. 10/8일 오후 6:30분쯤에 체크인 할 때 만났던 분이십니다! 체크아웃 할 때도 다시 만날수있었는데 그때도 여전히 밝고 친절하셨어요. 방에 들어갔을때 오래 된 짚 냄새가 약간 간장 냄새로 느껴져 힘들었습니다만 창문을 반나절 열어두고 있으니 괜찮아졌습니다. 그리고 들어갔을때 누군가 사용하던 빗이 쇼파에 그대로 있어서 조금 흠칫했습니다. 온천이 정말 잘 돼있는데 아쉬운건 노천탕 대욕장의 돌바닥이 조금 날카로운거에 비해 안전바가 부족했다고 느꼈습니다. 객실내부에 간이욕장이 있는 숙소는 노인분들이 거기서 목욕을 하시면 되지만 노인분들이 노천탕을 즐기시기에는 조금 위험하다고 느꼈습니다.
- takuya (10/5): - バースデー旅行で行きました！サプライズの気配りもすごくてとてもいい旅行になりました！！！また行きたいです！
- Svetlana (9/5): -
- KRIZ (9/5): Perfect stay to enjoy hot spring - All of the outdoor hot springs The dining option is limited .
- Sean (10/5): -
- Patrick (10/5): Ckeck out this resort if you in Hokkaido. - The best feature of this resort is the spa and onsen. The spa is massive, clean and that is just one side - men or women. The outdoor onsen pool is huge. The water is not mixed with any chemical. It has variety of small bathtub that people can choose. Second feature is the food. The evening meal has different cuisine - western/chinese/japanese. I skipped the breakfast because I had to leave early for airport so I cannot comment. It is about one hour and half to two hours drive from New Chitose airport given taking the express hwy. The area is remote, nothing much to do. Staff are pretty good. There is machine you can express check-out yourself. Overall, this resort exceeded my expectation. None I can think of.
- Min Soo (8/5): -
- Vlad (10/5): - The room was fantasic, very spacious and with a nice view over the forest behind. The buffet breakfast and dinner were very good, so much food and good quality. Plenty of parking at the place. Haven't tried the baths so can't comment on that.
- SUN JU (8/5): - 노천온천이 진짜 엄청크고 비도 오는날이었어서 분위기 최고였어요. 호텔 바로앞에 흐르는 계곡도 최고의 뷰 입니다. 방에 냄새가 너무 심해요. 다다미스타일이라 어쩔수 없다 쳐도 창문과 욕실에 곰팡이가 너무 많아요. 냄새가 심해서 창문을 열고 싶어도 방충망이 없어 열수 없어요 산속이라 벌레가 너무 많거든요.
- Tomotaka (9/5): -
- Weitze (10/5): -
- Hijiri (10/5): -
- Theresa (7/5): - Very nice dinner buffet. The rooms had a moldy smell, and the A/C did not cool the room very well, which made for a restless night of sleep.
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