Citadines Fusionopolis Singapore

Location: 3 Fusionopolis Way, Symbiosis Tower, Singapore, sg

Star Rating: 5 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: 03:00 PM - 12:00 AM

Check-out: 12:00 PM

Amenities & Facilities

• Fitness facilities (surcharge)
• Non-smoking rooms
• Air conditioning
• Terrace
• Lift / Elevator
• Fax/photocopying
• Ironing service
• Concierge service
• Outdoor furniture
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Hand sanitizer in guest room and key areas
• Cashless payment available
• Fire extinguishers
• First aid kit available
• Sanitized tableware & silverware
• Invoice provided
• Guests can opt-out any cleaning services during stay
• Smoke alarms
• Shared stationery like menus, pens are removed
• Guest room sealed after cleaning
• Physical distancing in dining areas
• Key access
• Food delivered to guest room
• CCTV outside property
• Process in place to check health of guests
• Access to health care professionals
• Screens / Barriers between staff and guests for safety
• Face masks for guests available
• 24-hour security
• Delivered food - securely covered
• Security alarm
• Thermometers for guests provided by property
• Key card access
• Television in common areas
• Free wired internet
• Fitness facilities (surcharge)
• Internet access
• Accessible train station shuttle
• No accessible train station shuttle

Rooms Available

• One-Bedroom Executive Loft

  This contemporary loft-style apartment features a queen-sized bed and stunning views of the surrounding areas. The apartment is furnished with a modern kitchen.

  Max Occupancy: 3 (2 Adults)

  • Coffee/tea maker
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Kitchenette
  • Refrigerator
  • Desk
  • Seating Area
  • Toilet
  • Microwave
  • Washing machine
  • Private bathroom
  • Slippers
  • Kitchen
  • Additional toilet
  • Sofa
  • Tile/marble floor
  • Dining area
  • Electric kettle
  • Wardrobe or closet
  • Oven
  • Linen
  • Clothes rack
  • Toilet paper
  • Trash cans
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Socket near the bed
  • Feather pillow
  • Accessible by lift
  • Lockers
  • Smoke alarm
  • Fire extinguisher
  • Key access
  • Key card access
  • Single-room air conditioning for guest accommodation
  • Hand sanitiser

• One-Bedroom Premier Loft

  This contemporary loft-style apartment features a queen-size bed, a fully-equipped kitchen and separate living and dining areas. It includes a safety deposit box and ironing facilities.

  Max Occupancy: 3 (2 Adults)

  • Coffee/tea maker
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Kitchenette
  • Refrigerator
  • Desk
  • Seating Area
  • Toilet
  • Microwave
  • Washing machine
  • Private bathroom
  • Slippers
  • Kitchen
  • Additional toilet
  • Sofa
  • Tile/marble floor
  • Dining area
  • Electric kettle
  • Wardrobe or closet
  • Oven
  • Stovetop
  • Linen
  • Clothes rack
  • Toilet paper
  • Trash cans
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Socket near the bed
  • Feather pillow
  • Accessible by lift
  • Lockers
  • Smoke alarm
  • Fire extinguisher
  • Key access
  • Key card access
  • Single-room air conditioning for guest accommodation
  • Hand sanitiser

• One-Bedroom Deluxe Loft

  Fitted with floor-to-ceiling windows, this modern loft-style apartment features a queen-sized bed, a safety deposit box and a flat-screen cable TV. It is equipped a mini fridge, microwave oven and electric kettle. Located on the second floor, the bathroom includes shower facilities.

  Max Occupancy: 3 (2 Adults)

  • Coffee/tea maker
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Desk
  • Seating Area
  • Toilet
  • Microwave
  • Washing machine
  • Private bathroom
  • Slippers
  • Sofa
  • Tile/marble floor
  • Electric kettle
  • Wardrobe or closet
  • Oven
  • Linen
  • Clothes rack
  • Toilet paper
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Socket near the bed
  • Feather pillow
  • Accessible by lift
  • Lockers
  • Smoke alarm
  • Fire extinguisher
  • Key access
  • Key card access
  • Window
  • Single-room air conditioning for guest accommodation
  • Hand sanitiser

• One-Bedroom Grand Loft

  This modern loft-style apartment features a queen-sized bed, a fully-equipped kitchen and separate living and dining areas. It includes a safety deposit box.

  Max Occupancy: 3 (2 Adults)

  • Coffee/tea maker
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Kitchenette
  • Refrigerator
  • Desk
  • Seating Area
  • Toilet
  • Microwave
  • Washing machine
  • Private bathroom
  • Slippers
  • Kitchen
  • Additional toilet
  • Sofa
  • Tile/marble floor
  • Dining area
  • Electric kettle
  • Wardrobe or closet
  • Oven
  • Stovetop
  • Linen
  • Clothes rack
  • Toilet paper
  • Trash cans
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Socket near the bed
  • Feather pillow
  • Accessible by lift
  • Lockers
  • Smoke alarm
  • Fire extinguisher
  • Key access
  • Key card access
  • Single-room air conditioning for guest accommodation
  • Hand sanitiser

Guest Reviews

• Su Myat (8/5): -
• Rohit (10/5): -
• Pasin (10/5): -
• Cody (7/5): Good location but not very clean. - It was a good location. It was a bit far from where we wanted to go. The room was nice but can be cleaner. The bathroom was especially dirty with mold on the shower curtain.
• Timur (10/5): -
• SARAN (8/5): -
• Pasin (10/5): -
• Anecita Gigi (6/5): good - Room was excellent Location excellent but difficult to find and even the taxi driver not familiar with where the apartments were actually located inside a shopping mall. Did not help when the afternoon staff on did not answer the phone to clarify where to go. she told us she did not answer as she was serving another customer (called four times). I was thinking at that time that the booking must have been a fraud. Staff members not very helpful but the morning person was very good. When I request to be transferred to Fusionopolis Science Centre as I may an error in booking (both called Fusionopolis, the manager should have been consulted to allow flexibility as I am not from Singapore and was genuinely attending a conference at NUS. This was not considered and I am very disappointed as I had to take the taxi when I could have walked to and from the conference venue.
• Valentin Angelov Ivanov (10/5): Perfect stay - Great location. Everything you need is in the building or nearby. Transport right next door. Dining and supermartket in the building. Amazing views and quiet suroundings. Great bed, great batchroom, all was excellent. Nothing to complain
• Emily (9/5): -
• SARAN (7/5): -
• Nur Afisza (8/5): -
• Susan LSG (9/5): -
• Jasmine (8/5): Overall convenient and friendly stay for family - Surrounding amenities was good
• SHAUN (7/5): -
• SHAUN (8/5): A "home away from home" - The room had an unblocked view and at the same time gave us a feeling of a "home away from home"! Some of the facilities within the unit viz. The bathroom were dated. We found a few cockroaches and on one occasion a small lizard inside the bathroom. We had to then request the staff to remove them. Also, the shower cubicle would leak often till it was rectified by the staff. For some reason the water pressure in the bathroom was very low leading to difficulties in the uagd of that toilet..but...surprisingly the bathroom in room upstairs (it was a loft/ duplex unit) the water pressure was good.
• Emily (9/5): -
• Onyinye (3/5): -
• Andreas (9/5): Alle Erwartungen wurden erfüllt -
• Rohit (10/5): -
• SHAUN (8/5): -
• SHAUN (8/5): A very homely and a good stay. - The unit layout The front desk staff services Access to the shopping mall and the MRT Bathroom interiors and the facilities provided inside it
• Stefan (10/5): -
• Isabel (9/5): Great place to stay! - Comfortable appartment. Free water (dispenser in corridor and jar in the room). Washing machine and drying rack. Terrace, opened on demand (maybe some people are afraid due to height?), I was very happy with terrace. All needed was available in appartment. Metro is in the same building, there is also a small mall with few resto's in the building and with great department store (lower floor) where you can find everything. When coming out of the metro, there is also a 7/11. 2 bathrooms in appartment. Not cheap but worthed the money, highly recommend and would defenitely come back. The appartment is a bit outside of the centre. However with the convenience of metro in the same building we got everywhere easily by metro. Quick, in 25 mins we were in the centre, needed 1-2 changes (easy metro and very good coverage).
• Nurul (10/5): -
• Markos (6/5): - Loft, view Felt old. Espresso machine in the room would have been nice, wifi was bad
• Saleh (7/5): -
• Dieter (9/5): - Lage für Aktivitäten im Westen Singapurs
• SHAUN (7/5): A good stay bit could have been better. - As indicated above, the location was convenient and the associated facilities within the building housing this hotel was also useful.and convenient. The unit could have been more cleaner ( there were two instances when cockroaches and lizards were found in one of the bathrooms), the unit was old and very worn out ( the shower cubicle was leaking out the shower water), the kitchen utensils were limited, there was no dishwasher ( this in my views should be provided especially since I was with family and this unit was my temporary home where we did the usual.household chores just as we did in our own house here in Singapore). There are other things related to the general cleanliness of thd unit which could have been better but what's written above is relatively more relevant.
• naw (9/5): -
• Azmanshah (2/5): A Nightmare Stay – Wrong Room Given, No Communication, and Terrible Service I’ve stayed at many hotels, but my experienc - The housekeepers are not only friendly but also exceptionally helpful! On the morning of October 11th, the concierge male staff member on duty attempted to deflect responsibility for his errors, only to come to the uncomfortable realization that he was indeed at fault. It was truly one of the most disappointing experiences one could endure. Please refer to the summary of my stay outlined below for more details.
• Nico (9/5): -
• Chaeeun (2/5): -
• Rachel (5/5): -
• Kishera (8/5): overall it was a good experience and flexible to travel - The interior and facilities If they had dustpan and sweeper it would have been easier to clean up ourselves and the bath tub couldn’t hole the water for a long time as the cover for the bath tub hole wasn’t the exact item to make sure the filled up water doesn’t drain out
• Neil (6/5): -
• Sumiah (7/5): -
• Christian (8/5): I would still go again, because it is clean and the staff is super helpful. - Clean, next to a metro, nice staff The area is really far off. There is nothing after six in the evening.
• Fatima (10/5): Wonderful stay! Shall visit again! - Very clean and comfortable. Great service and good location.
• Chaeeun (1/5): -
• Aldrin, Hwan Ping (8/5): -
• rushan (10/5): -
• Sherry (8/5): - Furniture is bit old
• Sherry (7/5): -
• Jacinta (9/5): -
• Leonardo (7/5): -
• YUTA (10/5): -
• Russell (8/5): Extremely convenient to Public transport and Food outlets. - We could not work out how to use the microwave. Great location, above the one north MRT station. Very handy to get about Singapore by public transport.
• Sean (7/5): -
• Dr Khalifah (8/5): Closest good 4stars to NUS. - Location, lots of shops and restaurants. Close to the university and the hospital and the park. However, far away from shopping and downtown. Accessable to Subway station. The bed, outdated furniture and kitchen ware. Very smal room up and down. Couch down is very small.
• Emily (8/5): - Location . Clean and spacious No
• NA (10/5): -
• David (10/5): - Generally excellent stay - very spacious and has everything you want in an aparthotel (washing machine, kitchen). One thing we noticed about the staff that came to clean - she cleaned the bathroom and took the trash, and then without washing her hands, put new towels out! We asked her for new ones (she still didn't wash her hands) and then declined cleaning for the rest of the time we were there.
• KWUN MAN CYRUS (6/5): - Excellent location with many resturants nearby, close to one-north mrt station. improvement for the cleaniness in the room
• Gregor (10/5): Great staff and room, expensive but worth it for working in Fusionopolis - The staff were excellent and attentive to our needs at all times of day. The place is quiet and convenient. There was also a lot of space in the room, which was helpful while travelling with my partner. Whew, Singapore is expensive. And the location is a little hard to find.
• Li Rong (10/5): - We stayed 4 nights. This is amazing place. Lobby staffs were very polite and helpful. The room is double story with the duty view. Excellent experience to stay here. We will back to here again.
• Jacinta (8/5): Very good -
• Urica (8/5): - The team was easy to connect with regarding to arrival change and made staying there relaxing. The blinds in the bedroom area did not go all the way down, so I reported it to the front desk. Someone was promptly sent to check it, so just said that 'it's broken'. As someone who was traveling from the other side of the world, I got sleepy during the day and it was challenging to nap with the light in my face.
• nakju (2/5): - I was very much disappointed as my expectation had been set on the 4-rated hotel with good reputation. First of all, the real place was far older than the photos in the expedia. You may expect a very nice and renovated brand new hotel with the photos, yet you will meet a very old-felling hotel on-site. Second, the air-condioner smelled very bad so I was not able to turn them on. I faced the humidity as well as high temperature by myself. Lastly, but not least, I met a cockroach in the middle of room near at its last breath, upside down. This indicates that the maintanece working hard to kill bugs, but its not pleasure to meet cockroach in the room. This will be my last stay in the brand of CITADINE in my life.
• Mohammed (10/5): Exceptional - Great place Nothing
• Subbu (7/5): Great location right above MRT nut very quiet - Location and space Furnishings are a bit old
• Boon (7/5): Overall it was a pleasant stay. Good value for money. - Na The shower water was too weak.
• Karthikeyan (10/5): Exceptional -
• Faisal (8/5): Very good -
• Faheem (8/5): - Fantastic place to stay and the room view was incredible. Very nice layout in the room I was in and the staff were helpful/prompt. Note that in the summer, the hotel is open and the hallways are very warm. Although there was a bit of wear and tear in the room, it didn't take away from the function. Highly would recommend.
• Jason (9/5): Superb -
• Abdulkarim (7/5): Good - Location
• Himanshu (8/5): Very good -
• Syed (9/5): Superb -
• Malisa (10/5): Exceptional - Clean n easy to access smrt. Nope
• Vinca (8/5): Satisfying -
• Alan (8/5): Very good - We had a great stay and really liked the amount of space that we had. The property looks rather tired compared to our last stay there almost 10 years ago.
• Sima (10/5): Exceptional -
• Weihua (10/5): - I like the metro station is inside the same building as the hotel, which made me feel I can reach to many places in Singapore without going out of the building. The room is very spacious with a lot of ground to top windows, very nice city view and very quiet. There are food court and supermarkets downstairs which are very convenient. I love this hotel, maybe I will live here again if I come back.
• Chong (7/5): Convenience location - Location Cleanliness can further improve and gym can do better
• Oladipo (8/5): Very good -
• Mei (8/5): Very good - - the room was very comfortable - nice and modern decor - housekeeping was exceptional - the outdoor gym concept is good - lots of good food around the area with some until late night - supermarket directly downstairs - usually quiet with the exception that there were some construction going on during my stay so there was the occasional hacking
• Kenichiro (8/5): - 概して良かった
• Michelle (8/5): The location just above one north station with all the amenities was ideal for us as a family with a baby - Very spacious unit, friendly staff, comfortable bed, electric blinds upstairs, balcony, washer/dryer, provided a cot and baby chair for us Cockroaches appearing occasionally, the rooms are a little tired and due for refurbishing
• Dream32692404370 (8/5): Quite good - Fairly expensive since there is no breakfast included. Service apartments so no restaurant. Not daily housekeeping. Great location - subway station beneath the building. Also lots of restaurants and supermarket but they open quite late in the morning. Easy to get Grab or taxi. Near National University of Singapore.
• Showkat (5/5): Passable - I like the location. Entrance to the metro from hotel, but same time you can’t hear noise of metro at all. Old, not clean
• Kaye (9/5): Excellent location above MRT. - MRT in same building. 3 floors of eateries in same building. 2 bathrooms in loft apartment. Friendly and helpful staff.
• Malcolm (7/5): Good -
• Margaret (9/5): Acceptably comfortable stay - Meals are easily available! Great place! The carpentry work on the 4th day of our stay!
• Rodney (9/5): Superb -
• Carolyn (10/5): Exceptional - We were upgraded to a one-bedroom executive loft with two bathrooms. Although some distance from the centre of Singapore it was close to public transport, groceries and eateries Nothing to dislike
• Paul (8/5): Very good -
• Mahantesh (6/5): Pleasant -
• Bader (10/5): Exceptional -
• Houston (5/5): Passable - Location is excellent Washing machine and clothes washing soap a nice touch Filtered water stations were useful. Rude staff at check in Mis communication at booking about having rollaway bed for our child. Then to be told we had to pay $90 per night for this! We refused and she ended having to sleep on something barely passable as a couch. Two dead cockroaches found in the apartment
• KeenTraveller21 (6/5): Very poor experience, there are better places - I stayed at this hotel as I was working nearby but unfortunately left early as the standard of the hotel was poor. Although the views of the balcony room were good, the standard of cleaning and quality of the place left a lot to be desired. I left on Day 2 as the room was so so dusty, I was up the whole night sneezing. Reception doesn’t open till 8.30, so instead of facing another night stuck here with no sleep, I organised another place to stay. When I finally spoke to reception to check out early, they asked why I didn’t mention it to them, but my point was that the place was worse than when I first arrived despite the cleaners having been in that day! It strikes me that this hotel has suffered post covid? It’s in a strange location with very little open on the weekends. The bathrooms are very tired and dated but the biggest issue was definitely the overall cleanliness. Moving to the Shangri-La was a breath of fresh air - literally! Unless you are desperate to be near your office, there are much better places to stay in Singapore. If you are looking for budget - Hilton Garden Inn, Serangoon Road is a similar price point but of significantly higher standard, despite being a budget hotel.
• YOUHEI (4/5): - Not Recommended for Families with Young Children Booked for 3 nights, stayed only 1 with my 1.5-year-old daughter mainly due to safety concerns: 1. **Unsafe Environment**: Concrete floors and narrow stairs posed fall risks. Curtain cords at dangerous heights for children. 2. **Hazardous Layout**: Appliances easily accessible to children, requiring constant supervision. 3. **No Refund**: Charged for all 3 nights despite early checkout due to safety issues. 4. **Faulty Laundry**: Washing machine had persistent errors, making it unusable. While possibly suitable for business travelers, this hotel is not family-friendly. The lack of safety features and inflexible policies make it unsuitable for those with young children. Consider alternative accommodations that prioritize family safety.
• Sweeper007 (6/5): Pleasant - not much, staff only got stuck for 2 hours because lift was not working at 2am. bed is rock hard. stairts each time you needed the toilet. noisy rooms
• Anthony (10/5): If you are able to use the public transport it is fantastic base for a Singapore trip - Really spacious, modern and above the MRT station so great for moving around city
• Jörg (8/5): - Ich fand das Bad ziemlich muffig einzelne Fliesenteile lagen in der Dusche das fand ich so toll. Das Servicepersonal war top;)
• Verified traveler (8/5): - 床是queen size，有點小。設備維護上有點舊了
• Yukiko (10/5): My family love this location because of the 2 x table tennis tables on the ground floor!! My girl plays a few hours of t - Spacious, clean, good view No daily room service & no free parking
• Nora (8/5): Very good -
• Lei (5/5): Fine. - The location is very good. It smells not good and too humid inside.
• Alissandra (10/5): Spacious short stay family hotel that is perfectly connected to tourist spots via MRT - Room was absolutely value for money! Location was fantastic being right above One North MRT station and it had a good food court/restaurant options in the mall below. Nothing, everything was perfect!

Photos