Park Plaza London Waterloo

Name: Park Plaza London Waterloo
Address: 6 Hercules Road, London, gb

Location: 6 Hercules Road, London, gb

Star Rating: 4 Stars

Property Type: Hotels

About this Property

Luxurious Accommodations
Experience comfort and style in our rooms featuring signature beds, smart LED TVs, and Elemis amenities. Enjoy complimentary WiFi and modern facilities like walk-in showers in Superior and Studio Rooms.

Wellness and Relaxation
Unwind at our hotel with a large gym, sauna, steam room, and indoor swimming pool. Whether you prefer a workout session or a soothing swim, we have you covered for a rejuvenating stay.

Prime Location
Conveniently situated near iconic landmarks like Westminster Bridge and the London Eye, our hotel offers easy access to the city's top attractions. Explore London with ease and make the most of your visit.

Book your stay at Park Plaza London Waterloo for a memorable and convenient experience.

Important Information

Please note that the credit card holder must be present upon arrival with the credit card used for the booking and must provide valid photo ID. This property does not accept third party payments. Please note that different terms and conditions and policies, which may include pre-paid deposits, will apply to group bookings of more than 9 rooms. The groups team will contact you following your reservation. If traveling as a family, please remember to add your children to the booking so that we can prepare for your arrival. kids are only allowed in from 8.00am – 20.00pm in the swimming pool We have a limited number of car parking spaces that are available to book through Just Park. To secure a space please book here https://www.justpark.com/uk/parking/london/s/6-hercules-road-london-se1-7dp/ Please note the hotel is within the London Congestion Charge Area. It is the responsibility of the car owner to pay the congestion charge. Please inform the property in advance if you plan to bring a dog. Please note that dogs will incur an additional charge of GBP 25 per day, per dog.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Guests under the age of 18 can only check in with a parent or official guardian.

Policies

Check-in: 03:00 PM - 12:00 AM

Check-out: 12:00 PM

Amenities & Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Fax/photocopying
Soundproof rooms
Facilities for disabled guests
Ironing service
Sauna
Non-smoking throughout
Concierge service
Wheelchair accessible
Kid meals
Lower bathroom sink
Emergency cord in bathroom
Coffee Shop on site
Pet bowls
Steam room
Pet basket
Cashless payment available
Fire extinguishers
First aid kit available
Invoice provided
Guests can opt-out any cleaning services during stay
Smoke alarms
CCTV outside property
24-hour security
Security alarm
Key card access
Television in common areas
Front desk (limited hours)
Express check-in
Free wired internet
Access to nearby indoor pool
Self parking (surcharge)
Fitness facilities (surcharge)
Internet access
Housekeeping on request
Wine release events
Reception hall
Secured parking
Swimming nearby
Bulk dispenser for toiletries

Rooms Available

One-Bedroom Suite

If traveling as a family, please remember to add your children to the booking so that we can prepare for your arrival.

Max Occupancy: 4 (3 Adults)
- Coffee/tea maker
- Minibar
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Radio
- Desk
- Seating Area
- Toilet
- Private bathroom
- Heating
- Slippers
- Sofa
- Hardwood or parquet floors
- Dining area
- Electric kettle
- Wardrobe or closet
- Coffee machine
- Linen
- Dining table
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Sofa bed
- Bottle of water
- Trash cans
- Wine glasses
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Adapter
- Accessible by lift
- Smoke alarm
- Key card access
- Window
- Single-room air conditioning for guest accommodation
Executive King Studio (3 Adults)

This studio has a soundproofing, cable TV and electric kettle. These rooms are located on the upper floors (10th - 13th), and include complimentary mineral water (0.33l), a complimentary daily newspaper (available on request), a Nespresso® coffee machine, and Elemis toiletries. If traveling as a family, please remember to add your children to the booking so that we can prepare for your arrival.

Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Radio
- Desk
- Seating Area
- Toilet
- Private bathroom
- Heating
- Slippers
- Sofa
- Hardwood or parquet floors
- Electric kettle
- Wardrobe or closet
- Coffee machine
- Linen
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Sofa bed
- Bottle of water
- Trash cans
- Wine glasses
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Adapter
- Accessible by lift
- Smoke alarm
- Key card access
- Window
- Single-room air conditioning for guest accommodation
One-Bedroom Suite

If traveling as a family, please remember to add your children to the booking so that we can prepare for your arrival.

Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Minibar
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Radio
- Desk
- Seating Area
- Toilet
- Private bathroom
- Heating
- Slippers
- Sofa
- Hardwood or parquet floors
- Dining area
- Electric kettle
- Wardrobe or closet
- Coffee machine
- Linen
- Dining table
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Sofa bed
- Bottle of water
- Trash cans
- Wine glasses
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Adapter
- Accessible by lift
- Smoke alarm
- Key card access
- Window
- Single-room air conditioning for guest accommodation
Studio Twin Room (3 adults)

This studio features a electric kettle, mini-bar and air conditioning. This room can accommodate up to 3 guests. If traveling as a family, please remember to add your children to the booking so that we can prepare for your arrival.

Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Radio
- Desk
- Seating Area
- Toilet
- Private bathroom
- Heating
- Sofa
- Hardwood or parquet floors
- Electric kettle
- Wardrobe or closet
- Linen
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Sofa bed
- Trash cans
- Wine glasses
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Adapter
- Accessible by lift
- Smoke alarm
- Key card access
- Window
- Single-room air conditioning for guest accommodation
Studio King (3 adults)

This studio has a bathrobe, soundproofing and mini-bar. This room can accommodate up to 3 guests. If traveling as a family, please remember to add your children to the booking so that we can prepare for your arrival.

Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Radio
- Desk
- Seating Area
- Toilet
- Private bathroom
- Heating
- Sofa
- Hardwood or parquet floors
- Electric kettle
- Wardrobe or closet
- Linen
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Sofa bed
- Trash cans
- Wine glasses
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Adapter
- Accessible by lift
- Smoke alarm
- Key card access
- Window
- Single-room air conditioning for guest accommodation
Executive Twin Studio (3 Adults)

This studio features a mini-bar, air conditioning and electric kettle. These rooms are located on the upper floors (10th - 13th), and include complimentary mineral water (0.33l), a complimentary daily newspaper (available on request), a Nespresso® coffee machine, and Elemis toiletries. If traveling as a family, please remember to add your children to the booking so that we can prepare for your arrival.

Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Radio
- Desk
- Seating Area
- Toilet
- Private bathroom
- Heating
- Slippers
- Sofa
- Hardwood or parquet floors
- Electric kettle
- Wardrobe or closet
- Coffee machine
- Linen
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Sofa bed
- Bottle of water
- Trash cans
- Wine glasses
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Adapter
- Accessible by lift
- Smoke alarm
- Key card access
- Window
- Single-room air conditioning for guest accommodation
Superior King Room

This double room has a mini-bar, electric kettle and air conditioning. This room can accommodate up to 2 guests.

Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Radio
- Desk
- Toilet
- Private bathroom
- Heating
- Interconnected room(s) available
- Hardwood or parquet floors
- Electric kettle
- Wardrobe or closet
- Linen
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Trash cans
- Wine glasses
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Adapter
- Accessible by lift
- Smoke alarm
- Key card access
- Window
- Single-room air conditioning for guest accommodation
Superior Twin Room

This twin room features air conditioning, soundproofing and flat-screen TV. This room can accommodate up to 2 guests.

Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Radio
- Desk
- Toilet
- Private bathroom
- Heating
- Interconnected room(s) available
- Hardwood or parquet floors
- Electric kettle
- Wardrobe or closet
- Linen
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Trash cans
- Wine glasses
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Adapter
- Accessible by lift
- Smoke alarm
- Key card access
- Window
- Single-room air conditioning for guest accommodation
Superior Double Room

This double room has a electric kettle, air conditioning and mini-bar. This room can accommodate up to 2 guests.

Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Radio
- Desk
- Toilet
- Private bathroom
- Heating
- Hardwood or parquet floors
- Electric kettle
- Wardrobe or closet
- Linen
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Trash cans
- Wine glasses
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Adapter
- Accessible by lift
- Smoke alarm
- Key card access
- Window
- Single-room air conditioning for guest accommodation
Studio King (Family)

This studio features a cable TV, soundproofing and mini-bar. This room sleeps 2 adults and 2 children. If traveling as a family, please remember to add your children to the booking so that we can prepare for your arrival.

Max Occupancy: 4 (3 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Radio
- Desk
- Seating Area
- Toilet
- Private bathroom
- Heating
- Interconnected room(s) available
- Sofa
- Hardwood or parquet floors
- Electric kettle
- Wardrobe or closet
- Linen
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Sofa bed
- Trash cans
- Wine glasses
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Adapter
- Accessible by lift
- Smoke alarm
- Key card access
- Window
- Single-room air conditioning for guest accommodation
Studio Twin Room

This twin room has air conditioning, electric kettle and flat-screen TV. This room sleeps 2 adults. If traveling as a family, please remember to add your children to the booking so that we can prepare for your arrival.

Max Occupancy: 4 (3 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Radio
- Desk
- Seating Area
- Toilet
- Private bathroom
- Heating
- Sofa
- Hardwood or parquet floors
- Electric kettle
- Wardrobe or closet
- Linen
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Sofa bed
- Trash cans
- Wine glasses
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Adapter
- Accessible by lift
- Smoke alarm
- Key card access
- Window
- Single-room air conditioning for guest accommodation
Executive Double Room

This double room has a mini-bar, soundproofing and electric kettle. This room can accommodate up to 2 guests. These rooms are located on the upper floors (10th - 13th), and include complimentary mineral water (0.33l), a complimentary daily newspaper (available on request), a Nespresso® coffee machine, and Elemis toiletries.

Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Radio
- Desk
- Toilet
- Private bathroom
- Heating
- Slippers
- Hardwood or parquet floors
- Electric kettle
- Wardrobe or closet
- Coffee machine
- Linen
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Bottle of water
- Trash cans
- Wine glasses
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Adapter
- Accessible by lift
- Smoke alarm
- Key card access
- Window
- Single-room air conditioning for guest accommodation
Executive Twin Studio

This studio features a mini-bar, cable TV and air conditioning. This room can accommodate up to 3 guests. These rooms are located on the upper floors (10th - 13th), and include complimentary mineral water (0.33l), a complimentary daily newspaper (available on request), a Nespresso® coffee machine, and Elemis toiletries. If traveling as a family, please remember to add your children to the booking so that we can prepare for your arrival.

Max Occupancy: 4 (3 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Radio
- Desk
- Seating Area
- Toilet
- Private bathroom
- Heating
- Slippers
- Sofa
- Hardwood or parquet floors
- Electric kettle
- Wardrobe or closet
- Coffee machine
- Linen
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Sofa bed
- Bottle of water
- Trash cans
- Wine glasses
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Adapter
- Accessible by lift
- Smoke alarm
- Key card access
- Window
- Single-room air conditioning for guest accommodation
Executive King Studio (Family)

This family room has a electric kettle, soundproofing and flat-screen TV. This room can accommodate 2 adults and 1 child. These rooms are located on the upper floors (10th - 13th), and include complimentary mineral water (0.33l), a complimentary daily newspaper (available on request), a Nespresso® coffee machine, and Elemis toiletries. If traveling as a family, please remember to add your children to the booking so that we can prepare for your arrival.

Max Occupancy: 4 (3 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Radio
- Desk
- Seating Area
- Toilet
- Private bathroom
- Heating
- Slippers
- Sofa
- Hardwood or parquet floors
- Electric kettle
- Wardrobe or closet
- Coffee machine
- Linen
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Sofa bed
- Bottle of water
- Trash cans
- Wine glasses
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Adapter
- Accessible by lift
- Smoke alarm
- Key card access
- Window
- Single-room air conditioning for guest accommodation

Guest Reviews

haoyue (8/5): - Great location. Very clean.
Alexander (8/5): -
Liam (8/5): -
Steven (9/5): -
Lee (8/5): -
Raoul (8/5): -
Mostafa (10/5): - Very comfortable. Location is great. Breakfast is very good. The team is super helpful. This is my third time there and will not be the last.
Michaela (1/5): -
Elodie (10/5): -
Boualem (8/5): - La proximité de la ville Manque de place de stationnement
Siham (7/5): -
Roderick (9/5): - Room was spacious and quiet despite being next to a train line, pool facilities were good, staff were accommodating when I asked for late check-out No complaints at all
Meinir (10/5): A very enjoyable stay would go again - Excellent facilities and staff Nothing
botel (8/5): -
Larry (9/5): -
sharon (10/5): - Everything
Aitor (8/5): - La gente muy simpatica, sobre todo Alejandro de recepcion, un 10.
Heather (8/5): -
Simon (8/5): -
Lada (10/5): It was enjoyable and relaxing time. I felt that all of our needs were met - My daughter and I loved the location and proximity to sites. The room was very comfortable, everything was clean and staff were super helpful. Alejandro the concierge helped us book a taxi and explained how to use the tube which helped us to feel comfortable to travel around the city on our own Location, comfort, staff
Andrew (10/5): -
Raul (10/5): Superleuk om daar te verblijven is me tweede keer - Schoon , service, heel netjes verwelkomd
Raul (10/5): Dit is mijn tweede keer aan dit hotel Superleuk - Top kwaliteit superleuk en op loopafstand van alles alles
Ozkan (9/5): -
Sebnem Eda (7/5): -
lief (3/5): the location and staff were great, however the room had parts broken and bed dirty ! - the location and staff were great, however i am still yet to receive a response from the team regarding my disapointment about being given two twin beds instead of a double, the bed was so Uncomfortable and also dirty the mattress was filthy and i have taken photos, i would like a reimbursement for the room. the location and staff were great, however i am still yet to receive a response from the team regarding my disapointment about being given two twin beds instead of a double, the bed was so Uncomfortable and also dirty the mattress was filthy and i have taken photos, i would like a reimbursement for the room.
Miłosz (10/5): Very comfortable stay, great breakfast, friendly staff, and a perfect location for exploring London - The location is excellent – with bus stops and the Underground station just next to the hotel, making it very easy to travel around London. Big Ben is only around an 8-minute walk away, and nearby you can also find charming streets with many atmospheric restaurants, pubs, and cafés. Overall, it is a comfortable, family-friendly hotel in a perfect location, offering a very good standard of accommodation and meals
Katinka (9/5): -
Fiona (8/5): Attractive place to stay Easy access to restaurants and tube. - It was attractive and well appointed Housekeeping staff very pleasant and helpful Reception not very friendly Cold in the bed under the air conditioning
Kerri (10/5): - The atmosphere
marie (8/5): Great stay in modern hotel with excellent facilities - Modern and good locations The dark rooms and corridors and lack of natural daylight everywhere
Daniela (7/5): Schönes Hotel mit tollem Personal, es ist sauber jedoch haben Sie den Schimmel nicht im Griff was schade ist. - Das Personal ist sehr freundlich und die Lage ist top. Das Bett war sehr konfortabel und wir hatten viel Platz im Zimmer. Das WC hat keine Türe, es teilt sich eine Schiebetüre mit der Dusche, es gibt dadurch keine Privatsphäre. Es gibt kein Fenster zum Lüften, es läuft alles über eine Lüftung in der Decke. Die Dusche hat an jeder Fuge geschimmelt, was nicht sehr ansprechend ist und im Bad ist es es sehr dunkel, da bei der Beleuchtung mehr aufs Design geachtet wurde.
Daniela (10/5): -
Karen (8/5): Pleasant with helpful staff - Elegant and clean. Lovely sauna The twin beds are really twins. They are small and the mattress was rather hard.
Zuzana (8/5): -
DAVID (10/5): - Nothing
Elitsa (9/5): -
Angela (9/5): Lovely hotel, but breakfast is a let down - Lobby area, Rooms confortable, dark & Quiet Breakfast is overpriced at £25 per person for a buffet Breakfast which was cold by the time you get to the table.
Marina (6/5): -
Jens (8/5): -
Jeanett (9/5): -
Tomasz (10/5): Komfortowy pobyt w Londynie Komfortowy pobyt w Londynie - Świetna lokalizacja jako baza do zwiedzania Londynu. Miła obsługa, pyszne śniadania oraz wygodne łóżka. Dodatkowym atutem był basen i sauna, idealne do relaksu po całym dniu. Świetne doświadczenie, zdecydowanie polecam.
Stuart (6/5): - Comfy bed Dark corridors and room needed TLC
Jane (10/5): - Interior Design of the Lounge, restaurant
Radek (9/5): -
Joel (7/5): -
Emma (9/5): For a 2 night stay for a catch up wiith friends,great location. - The location was great with Lamberth North tube station across the road.Lovely reception area and bar.Breakfast was really tasty with a good selection. Nothing.
FAY (10/5): -
Lin (9/5): -
Matiss (9/5): -
Achy (8/5): - I loved the rooms
Sinead (3/5): -
Christopher (7/5): -
Ida (5/5): - God beliggenhet og hyggelig personale. Skittent rom
Cristina (9/5): -
Ilaria (10/5): -
stanislav (8/5): -
galles (7/5): -
Anne-sophie (9/5): -
Chaft (10/5): - Emplacement idéal en Famille. Petit déjeuner varié et jolie cadre. Les membres de l'équipe apporte des attentions particulières pour les enfants lors de leur arrivée et en cas d'anniversaire, sans supplément. Bus et Métro à proximité immédiate Sauna pas au niveau du reste des prestations de l'Hôtel.
Cadillon (9/5): - Emplacement central au top pour visiter à pied
Alberto (8/5): -
Rachel (8/5): Good value and comfortable hotel in good location - Great location, comfortable nice rooms, friendly staff Lifts were slow but nothing really
Holly (10/5): -
Battison (9/5): -
Charles (6/5): Slept well, ate weirdly, showered theoretically. - The bed was excellent and the room was quiet, which after a long London weekend is most of what I'm there for. The early check-in I'd paid for did eventually happen, after a brief detour through "no it didn't." I loved the hotel design, it was very comfortable. The restaurant hosts were very nice and helpful. * The overhead shower produced a fine mist that would've been useful for ironing shirts but did very little for an actual human. I flagged it at the desk and was told maintenance would come. Maintenance never came. * All the carpets have this weird mix of LND, GBP, ENG... which all make sense as related to London... and HRC, which no one could figure out. Even a staff member, when asked, said it always confuses people. What the heck is HRC and why is it on all the carpets?! * The restaurant served me a chicken caesar with no chicken, and two nights later a "lasagna ragu" that was just beef and cheese in a hot pan, which the kitchen apparently needed a small summit to understand the problem with. The breakfast is very busy without much variety.
Clare (9/5): Great location good breakfast good room Facilities - Great location right where we needed to be. Good Facilities in the room, especially the electric curtains.! good breakfast Nothing
Monika (8/5): - Hotel czysty, bardzo dobra lokalizacja, główne atrakcje bardzo blisko. Personel bardzo miły. Basen brudny, pełno włosów. Nie dało się z niego normalnie korzystać. Mało miejsc parkingowych. Mimo ze dostałam informację że mam zarezerwowany pokoju na wyższym piętrze niestety tego pokoju nie otrzymałam bo nie mieli.
Sivan (8/5): - Die Lage war gut, das Personal sehr hilfsbereit und freundlich. Es ist etwas in die Jahre gekommen.
Gilda Cecilia (9/5): Voy a volver - Habitación, desayuno, personal Falta mantención de habitación, cortinas
Charles (9/5): Would stay there again if i travel to Central London erea - The staff were very kind and the rooms were cosy
Russ (9/5): -
Gemma (9/5): A great stay for work - very comfortable - There was nothing I didn't like! The location was great - close to Waterloo station and right by Lambeth North underground station. The rooms were well laid out and very comfortable. I loved the panel controls, meaning the blinds could open and close while still in bed! Lighting was just right too. Breakfast was very good. I'm milk intolerant and Aby made me the most perfect milk-free scrambled eggs...I'd wager to say they were the best I've ever had! Nothing really - if I was being picky, the lunch options (we were there for meetings) weren't great but that's me stretching to find something
Deborah (7/5): -
Shanine (10/5): Fantastisch - Personeel Niets Alles was in point
Simo (7/5): -
NIGEL (9/5): -
Antonio (10/5): -
Lisa (5/5): Dirty room - Fast check in and fast check out Large window and large sized room The room wasn't very clean, dust and dried up spillages on furniture, carpet hadn't been hoovered, shower tray dirty Window blind damaged and scruffy Poor stock of milk/tea etc Bathroom lighting too dark Lights so dark I couldn't see inside the wardrobe
Nuria (9/5): Perfecto - Todo en general, pero en especial la ubicación Falta luz, es un poco pobre, sobre todo en el baño
Josh (10/5): - Staff always look after me here
Makaya (10/5): -
Georgina Velda (7/5): -
Adriano (9/5): - Serviços, instalações, facilidade de acesso via metro, proximidade a atrações tipo Big Ben, London Eye e Westminster. Faltam prateleiras mais largas para acomodar roupas
Elodie (9/5): -
Karen (7/5): correct mais organisation très moyenne - l'hotel était propre et pas trop mal situé chambre côté gare, les trains qui défilent toute la journée et toute la nuit ... voyage avec 3 enfants, demande de chambres communicantes à plusieurs reprises mais demande non prise en compte ! les enfants au 7eme étage et nous au au 1er étage !!
Naif (8/5): -
Moyenda (9/5): -
Ognjen (10/5): -
Sibylle (9/5): Hôtel confortable, très bien dans l’ensemble - Hôtel très agréable, accueillant avec un personnel très sympathique. Le petit-déjeuner bénéficie d’un large choix, de quoi bien démarrer la journée. Les stations métro à proximité sont très pratiques pour se rendre dans le centre de Londres. La piscine est propre et très appréciable. Le rapport qualité prix, non pas à cause de la qualité mais le prix que nous avons trouvé élevé pour seulement 2 nuits.
Paola (9/5): -
Carol (10/5): Great value for location. - Location, friendly staff especially concierge team. Frank went above and beyond as did Dennis and Alejandro. Best team that took time to know us and help us out. How warm the rooms were. Even turning down the temp didn’t help. The quality of food at breakfast was poor. Especially the eggs.
Bjarne (7/5): -
Mohamed (10/5): -
Ben (8/5): Very good stay, nice staf - Loved the black out blinds Twin beds would have been better more separated and sorted before checking in
Thomas (6/5): -
Pauline (9/5): Très bien - L’accueil dans la chambre avec l’eau et les chocolats. Belle vue partielle. Petit déjeuner complet. Un peu déçu et frustré d’avoir refusé de faire chauffer le plat de notre bébé.
Adriano (9/5): -
Esther (10/5): -
Giovanni (7/5): -