Sim Hotel Istanbul Old City

Location: Namık Kemal Caddesi, Abdullah Çavuş Sokak No:14, Aksaray, Fatih, Istanbul, tr

Star Rating: 3 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: 02:00 PM - 12:00 AM

Check-out: 12:00 PM

Amenities & Facilities

• Parking
• Non-smoking rooms
• Air conditioning
• Room service
• Terrace
• Family rooms
• Lift / Elevator
• Luggage storage
• Express check-in/check-out
• Safety deposit box
• Fax/photocopying
• Tour desk
• Soundproof rooms
• Facilities for disabled guests
• Ironing service
• Car hire
• Packed lunches
• Currency exchange
• Non-smoking throughout
• Private check-in/check-out
• Shared lounge/TV area
• Shuttle service (additional charge)
• Concierge service
• Grocery deliveries
• Wheelchair accessible
• Allergy-free room
• Outdoor furniture
• Fruits
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Hand sanitizer in guest room and key areas
• Fire extinguishers
• First aid kit available
• Sanitized tableware & silverware
• Contactless check-in/check-out
• Invoice provided
• Guests can opt-out any cleaning services during stay
• Smoke alarms
• Shared stationery like menus, pens are removed
• Guest room sealed after cleaning
• Property cleaned by professional cleaning companies
• Physical distancing in dining areas
• Key access
• Food delivered to guest room
• CCTV outside property
• Process in place to check health of guests
• Access to health care professionals
• Screens / Barriers between staff and guests for safety
• Face masks for guests available
• 24-hour security
• Delivered food - securely covered
• Security alarm
• Thermometers for guests provided by property
• Key card access
• Supervised childcare/activities
• Television in common areas
• Front desk (limited hours)
• Express check-in
• Free wired internet
• Snack bar/deli
• Airport transportation - pickup (surcharge)
• Airport transportation - drop-off (surcharge)
• Internet access
• Housekeeping on request
• Japanese garden
• Vegetarian menu options available
• Accessible shuttle
• No accessible shuttle
• Accessible train station shuttle
• No accessible train station shuttle

Rooms Available

• Triple Room

  3 Twin Beds

  215-sq-foot room with city views

  
  

  Internet - Free WiFi

  Entertainment - LCD television with satellite channels

  Food & Drink - 24-hour room service and minibar (fees may apply)

  Sleep - Premium bedding

  Bathroom - Shower, slippers, and free toiletries

  Practical - Safe, free newspaper, and desk; rollaway beds (surcharge) and cribs (free) available on request

  Comfort - Climate-controlled air conditioning and daily housekeeping

  Accessibility - Wheelchair accessible

  Non-Smoking

  Max Occupancy: 3 (3 Adults)

  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Hair dryer
  • Desk
  • Private bathroom
  • Slippers
  • Satellite channels
  • Toilet paper
  • Shampoo
  • Wheelchair accessible
  • Free newspaper
  • Daily housekeeping
  • Room service (24 hours)
  • Premium bedding
  • Free WiFi
  • Free cribs/infant beds
  • Soap
  • Wheelchair-width doorways

• Family Room

  Offering free toiletries, this family room includes a private bathroom with a shower, a hairdryer and slippers. The air-conditioned family room offers a flat-screen TV with cable channels, a minibar, a seating area, a wardrobe as well as city views. The unit offers 3 beds.

  Max Occupancy: 4 (4 Adults)

  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Desk
  • Seating Area
  • Toilet
  • Private bathroom
  • Heating
  • Slippers
  • Satellite channels
  • Tile/marble floor
  • Hardwood or parquet floors
  • Wardrobe or closet
  • Cleaning products
  • Linen
  • Upper floors accessible by elevator
  • Clothes rack
  • Toilet paper
  • Trash cans
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Socket near the bed
  • Accessible by lift
  • Fire extinguisher
  • Key card access
  • Single-room air conditioning for guest accommodation

• Economy Triple Room

  Offering free toiletries, this triple room includes a private bathroom with a shower, a hairdryer and slippers. The air-conditioned triple room offers a flat-screen TV with cable channels, a minibar, a seating area, a wardrobe as well as city views.

  Max Occupancy: 3 (3 Adults)

  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Desk
  • Seating Area
  • Toilet
  • Private bathroom
  • Heating
  • Slippers
  • Satellite channels
  • Tile/marble floor
  • Wardrobe or closet
  • Cleaning products
  • Linen
  • Upper floors accessible by elevator
  • Clothes rack
  • Toilet paper
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Socket near the bed
  • Accessible by lift
  • Fire extinguisher
  • Key card access
  • Single-room air conditioning for guest accommodation

• Standard Double or Twin Room

  Featuring free toiletries, this double room includes a private bathroom with a shower, a hairdryer and slippers. The air-conditioned double room features a flat-screen TV with cable channels, a mini-bar, a seating area, a wardrobe as well as city views.

  Max Occupancy: 2 (2 Adults)

  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Desk
  • Seating Area
  • Toilet
  • Private bathroom
  • Heating
  • Slippers
  • Satellite channels
  • Tile/marble floor
  • Hardwood or parquet floors
  • Wardrobe or closet
  • Cleaning products
  • Linen
  • Upper floors accessible by elevator
  • Clothes rack
  • Toilet paper
  • Trash cans
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Socket near the bed
  • Accessible by lift
  • Fire extinguisher
  • Key card access
  • Free newspapers and magazines in the executive lounge
  • Single-room air conditioning for guest accommodation

• Standard Triple Room

  Providing free toiletries, this triple room includes a private bathroom with a shower, a hairdryer and slippers. The air-conditioned triple room provides a flat-screen TV with cable channels, a minibar, a seating area, a wardrobe as well as garden views.

  Max Occupancy: 3 (3 Adults)

  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Desk
  • Seating Area
  • Toilet
  • Private bathroom
  • Heating
  • Slippers
  • Satellite channels
  • Tile/marble floor
  • Hardwood or parquet floors
  • Wardrobe or closet
  • Cleaning products
  • Linen
  • Upper floors accessible by elevator
  • Clothes rack
  • Toilet paper
  • Trash cans
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Socket near the bed
  • Accessible by lift
  • Fire extinguisher
  • Key card access
  • Free newspapers and magazines in the executive lounge
  • Single-room air conditioning for guest accommodation

• Economy Single Room

  Offering free toiletries, this single room includes a private bathroom with a shower, a hairdryer and slippers. The air-conditioned single room offers a flat-screen TV with cable channels, a mini-bar, a seating area, a wardrobe as well as city views. The unit offers 1 bed.

  Max Occupancy: 1 (1 Adults)

  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Desk
  • Seating Area
  • Toilet
  • Private bathroom
  • Heating
  • Slippers
  • Satellite channels
  • Tile/marble floor
  • Wardrobe or closet
  • Cleaning products
  • Linen
  • Upper floors accessible by elevator
  • Clothes rack
  • Toilet paper
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Socket near the bed
  • Accessible by lift
  • Fire extinguisher
  • Key card access
  • Free newspapers and magazines in the executive lounge
  • Single-room air conditioning for guest accommodation

Guest Reviews

• Nurdaulet (10/5): The manager saved the stay — the receptionist almost ruined it.​​​​​​​​​​​​​​​​ - Great location, good breakfast. The manager deserves special recognition — professional, friendly, and solved our room issue in under 10 minutes. 10/10 for him. The receptionist was rude, unhelpful, and refused to call the manager — even claiming he would react the same way. She was wrong. She wasted our time and nearly ruined the stay. This behavior is unacceptable for any hotel and needs to be addressed by management.
• Rysbekova (8/5): Poor service - Location it’ is nice ) and only staff name Fatih was nice and approachable First of all, the staff really need proper training on how to approach and deal with guests. The service was extremely poor — it honestly felt like we were staying there for free. The lady at the reception argued with me instead of trying to solve the issue or offer any solution. It felt she is debating with me.( The restaurant staff were also very cold and unfriendly, as if they were working there unwillingly. There was barely any politeness or welcoming attitude. When we asked for tea in the lobby, the lady in mask replied with an annoyed expression, “It’s chargeable ,” instead of simply asking what kind of tea we would like. Another unpleasant moment was when we asked a young guy in restaurant for spoons, and he strangely asked, “Why do you need them?” which was honestly shocking. I’m not even mentioning the room cleanliness — housekeeping barely cleaned the room unless we reminded them multiple times. Another issue was during breakfast service. We understand that buffet hours end at a certain time, but instead of politely informing guests, the staff started clearing the food away in a rude manner without any warning, which felt very unprofessional and uncomfortable. The only employee who was genuinely kind and helpful was Fatih (I hope I spelled his name correctly). He was always willing to help and even assisted us in changing the room. Thankfully, he was there. 😅 Overall, the whole experience felt like the employees had no motivation to provide hospitality or basic customer service
• Roland (1/5): -
• Manal (8/5): -
• Abbas (1/5): - They didnt give you exact room you booked they make excuses that they have only small rooms, take care for this hotel to book fir bad experienced
• Alistair (9/5): Great place to stay within a short walk of Yenikapi railway station, and very good value. - The staff were friendly and efficient, the breakfast very good, and overall very good value for money. Nil.
• Šejla (7/5): - Fin dorucak, jako blizu prevoza, uljudno osoblje, Cengiz nas je odusevio. Jako neorganizovani, kada smo dosli navecr oko 9 smjestili su nas u apartman iako smo rezervisali hotel, morala sam se raspravljati jer je hotel popunjen iako je rezervisam na vrijeme. Apartmani su u drugoj zgradi, uredjenj ali jako bezobrazno od njih. Sobe u hotelu moraju biti cisce, kreveti katastrofa, a cistacice koje pocnu cistizi i lupati ujutro od 7 nemam komentara
• Nedžmina (4/5): - Lokacija hotela Čistoća nije dobra, madraci su propali, nema vode za piće u sobama, nema kuhala za kafu i čaj.
• Blanca (10/5): -
• Kamuran (10/5): -
• shawa (10/5): -
• Demić (5/5): - Kvart je loš, sobe premale.
• Hanene (7/5): Séjour en famille pour découvrir Istanbul et ses merveilles avec un bon rapport qualité/prix! - L'emplacement de l'hôtel nous correspondait parfaitement. Le petit déjeuner était bien garni et à volonté.La literie était adaptée et la chambre très bien chauffée. Les réceptionnistes étaient à notre écoute à chaque fois que nous avions eu besoin d'eux. La chambre était mal agencée. Nous nous sommes retrouvés avec un côté du lit contre le mur et une porte de secours dans la chambre, ce qui est normal pour des raisons de sécurité, mais très bizarre au première abord.
• Marie-Claire (3/5): -
• Elena (10/5): -
• Marian (7/5): -
• Jiseung (10/5): -
• Ines (10/5): -
• Elena (10/5): -
• Gh (10/5): -
• Fethi (10/5): -
• Noman (4/5): Not recommended - Bad cleaning, manager had very bad behaviour, very very rude. Breakfast is nothing but cooked cold egg not warm. I am shocked about breakfast. Breakfast, cleaning, room service
• Mariami (10/5): -
• Hafsa Tazeen (5/5): - Breakfast We paid for double room but been given small room with two separate beds also no daily room cleaning services were provided.
• Metesh (1/5): Worst place in the world - The rooms very poor conditions. When I completed I was kicked out of the property. Left on the street at 1:00 am in the morning. Toilet bad condition Nothing to like about the property
• Sayed (5/5): Vacate the vacation 🏃🏽🏃🏽‍♀️🏃🏽‍♂️ - I don't like to leave negative reviews but after reading the reviews off booking.com and being satisfied, I went and booked it. Heres my experience, the staff in general were polite, and when you have booked for almost 2 weeks you would expect a little more hospitality and warmth, however arriving to the hotel form an early morning flight from London Heathrow, I was greeted with the unexpected which was a dingy room with no city view as illustrated on the site. When I went down to inform the manager, we had a little spat which I won't go into but after 4 day in I was offered another room. The room which I initially booked had already been assigned to someone else this is what I was told. So why have the room advertised on the site as available and this was my issue but at this point it was just swings and aroundabouts. So I left it there. After the 1st day and blood pressures restored I just went with the Turkish breeze as I didn't want to spoil my time away. Moral of the story, what might be ok for some may not be okay for you and reviews can be misleading. I've only out this up because I wouldn't want anyone else or people with conditions visable or not to go through the same experience, as holidays are supposed to be special. A flat mattress where the springs were totally lifeless, the noise of the Hoover scraping around and across the hard floor every morning and being able to hear everyone from their rooms, if you are staying for a day or 2 then it's fine but I was there for almost 2 weeks. It wasn't the room which I booked off booking.com so naturally I'm was disappointed but after a few days maybe 4 I was offered another room which had a better mattress, which made a world of difference especially when you have sciatica and have had an operation not so long ago. No kettle or tea/coffee in the rooms. Broken shower handle Towels and bedsheets if wanted will be changed everyday, hotel was clean otherwise.
• Rakhymzhan (5/5): -
• Osili (5/5): - Die Lage war Top... Zimmer dreckig und alt.. Schränke kaputt... Dusche voll mit Kalk
• Dzmitry (7/5): -
• Alexandru (6/5): - Locatia foarte buna Nu se face curat, stergarele se schimba doar daca le amintesti
• KHAWLA (2/5): -
• Medine (9/5): - Herşey şey çok güzel idi kahvaltısı çok iyiydi konumu iyiydi metroya 5 dk yol idi.Teşekkür ederiz her şey için Odası küçük idi başqa her şey iyiii🥰
• Kadric (2/5): -
• Guest (7/5): -
• Numan (10/5): -
• Gábor (10/5): -
• Scott (10/5): -
• Ilirida (10/5): -
• ISAAC (10/5): -
• Aya (10/5): -
• Ene (10/5): -
• Tetiana (10/5): - Замечательный отель. Дружелюбный, отзывчивый персонал. Благодарю за то, что пошли навстречу и поселили раньше запланированного времени.
• Paul (9/5): - Sehr nettes Personal hilfsbereit und zuvorkommend.Preisleistung Top.
• Cengiz (3/5): -
• ismail (10/5): -
• Ibraimi (6/5): -
• ahmed (1/5): -
• Laurette (10/5): -
• Нажмидин (10/5): -
• Нурбол (10/5): -
• Karolina (10/5): -
• Rennie (10/5): -
• Katerina (7/5): -
• Sabina (10/5): -
• Kunsuluu (10/5): -
• Khaled (10/5): -
• CHRISTOS (10/5): καλυτερο απο οτι προσδοκουσα - καλο πρωινο πολυ βολικη τοποθρσια
• Diego (10/5): -
• Zhanbolat (10/5): -
• davod (10/5): -
• Nuriyya (10/5): - Все отлично
• Nuriyya (10/5): - Все отлично
• Mohamed El-Amin (7/5): -
• Ounadjela (7/5): - L'emplacement
• MAHBOUBEH (10/5): - Идеальное место для проживания во всех отношениях. Расположение отеля, чистота и дружелюбный персонал делают его местом, которое я бы выбрал снова. Спасибо за всё.
• Mamaev (1/5): -
• Türkyilmaz (2/5): - Es war in der Nähe von der Marmaray, man hatte gute Verbindungen auf die asiatische Seite. Das Zimmer war sehr klein. So wie auch der Lift (es war ein sehr alter und enger Lift). Die Wände waren sehr dünn und man hat den Lift immer gehört. In der Nacht lief immer komische Musik und die Heizung war nicht existent. Badezimmer hatte Löcher in den Wänden und der Boden im ganzen Zimmer war sehr dreckig. Müll, Haare und Staub hat man überall gefunden. Die Handtücher hatten Flecken. An unserem letzten Tag hatten wir tagsüber gar kein Wasser und das Personal hat uns nicht informiert.
• Moussa (9/5): Amazing - The staff there are very friendly and helpful, the girl at the reception was very kind and helpful, she helped me with everything especially with locations in the city, the manager was comprehensive as well and a very nice person , honestly i loved staying at this hotel and if i come to turkey once again i'll definitely stay at the same hotel The rooms are clean , very comfy , strong internet, and a diverse variety of food (very delicious) I only have one comment which is that the girls who used to clean the rooms forgot to clean mine for two days (not in a row)
• Florentina (3/5): Dezastruos - Curățenia lasă de dorit
• Sevinc (8/5): -
• Valentina (10/5): -
• Omer (10/5): -
• Ene (10/5): -
• Hasan (10/5): -
• Zurab (10/5): -
• Ανδρίκου (10/5): -
• Levimmac (1/5): - Je déconseille Rien
• Bal (10/5): - The breakfast was excellent, and enjoying Turkish coffee on the hotel terrace was a real treat. We stayed as a family; it's an ideal hotel for families, worthy of being a 4-star hotel. The staff were incredibly helpful in every way. Thank you so much for everything. I sat in the lobby and worked on my computer for long periods; it was quiet and peaceful. And they offered unlimited coffee, and the detox water was fantastic too.
• Khaled (5/5): -
• Gülden (10/5): -
• Taner (10/5): - Metroya yakin, kahvaltısı gayet güzel
• MAHBOUBEH (10/5): Comfortable - A comfortable place close to everything. The metro station, tram station and tourist attractions are within walking distance. Mr. Fatih at the reception was especially helpful. Thank you for everything.
• Onder (10/5): -
• Hannachi (10/5): -
• Abdulbasit (10/5): -
• Imad (10/5): -
• Braisa (10/5): -
• ahmed (10/5): -
• memmedov (3/5): - Otaqlar və hamam tualet cox təmiz idi. Səhər yeməyi cox gözəl idi. Otaqlar cox dar idi. Gecə səhərə qədər səs küydən yatmaq olmur. Cöldə yerli sakinlər həddindən artıq söyüş söyürlər anqırışırlar. Ailə ilə qalmaga yaramır. Hotelimi dəyişdim indi cox rahatam.
• Vlad (7/5): -
• Tania (10/5): - Excelente ubicación, atención todo.
• Tarnini (4/5): - Just the place near tramp and metro The sounds from near rooms appear as if they are in my room. The room is very small and the shower hand is destroyed also the breakfast is very poor also the bed is very bad
• Mamushi (1/5): Really bad. - Nothing Room was too small. Breakfast was scandalous. They weren’t correct with the rooms, big liars. Didn’t know english. Really careless and everything bad.
• Öztürk (10/5): - Nice for staying
• Faruk (10/5): - Temiz aile oteli ❤️❤️
• Alexander (10/5): - We came with a group of friends and loved it. After leaving the hotel, there were many restaurants, bars, cafes, and other places nearby. I recommend it to anyone staying there.
• Kemal (10/5): Very close to the central metro and Marmara - Fatih Bey at the front desk was very helpful. We wanted to check in early, and he helped us with that. Our room was very spacious and clean. The price was also quite reasonable. If I come back to Istanbul, I will stay here again with my family.
• Wolbery (10/5): Güvenli aile oteli - Ailecek kaldıgımız harika bir tesis marmaraya metroya cok yakın kahvaltıdı ve odaları cok iyiydi personel arkadas canlısıydı hersey için teşekkur ederim
• Jesper (8/5): -
• Jose (10/5): - Hersey cok guzel aile oteliydi çalışanlar güler yüzlü metro ya yakın kaliteli bi otel

Photos