Hyatt Place St. Paul
Location: 180 Kellogg Blvd East, Saint Paul, us
Star Rating: 3 Stars
Property Type: Hotels
About this Property
Scenic Views and Modern Comforts
Experience breathtaking views of downtown Saint Paul through 13-foot windows in every room, along with amenities like a 50-inch HDTV and a cozy sofa or sofa bed.
Delicious Dining and Socializing
Indulge in a variety of meal options at Gallery Menu, open 24-hours for your convenience. Unwind with premium coffee, beer, and wine at the Coffee to Cocktails Bar, perfect for socializing and relaxing.
Convenient Location and Amenities
With an indoor pool, 24-hour fitness center, and 2,900 square feet of meeting space, Hyatt Place St. Paul ensures a comfortable stay. Valet parking and proximity to Union Depot Transportation Hub make traveling a breeze.
Book now for an unforgettable stay at Hyatt Place St. Paul, where modern luxury meets historic charm.
Important Information
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Policies
Check-in: 03:00 PM - 12:00 AM
Check-out: 12:00 PM
Amenities & Facilities
- Fitness facilities (surcharge)
- Parking
- Non-smoking rooms
- Air conditioning
- Swimming pool
- Restaurant
- Family rooms
- Lift / Elevator
- Luggage storage
- Express check-in/check-out
- Fax/photocopying
- Facilities for disabled guests
- Non-smoking throughout
- Shared lounge/TV area
- Wheelchair accessible
- Allergy-free room
- Lower bathroom sink
- Pet bowls
- Visual aids: Braille
- Staff adhere to local safety protocols
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Physical distancing rules followed
- Hand sanitizer in guest room and key areas
- Cashless payment available
- Fire extinguishers
- First aid kit available
- Sanitized tableware & silverware
- Contactless check-in/check-out
- Guests can opt-out any cleaning services during stay
- Smoke alarms
- Shared stationery like menus, pens are removed
- Property cleaned by professional cleaning companies
- Physical distancing in dining areas
- CCTV outside property
- Process in place to check health of guests
- Screens / Barriers between staff and guests for safety
- Face masks for guests available
- 24-hour security
- Delivered food - securely covered
- Security alarm
- Thermometers for guests provided by property
- Shopping on site
- Television in common areas
- Front desk (limited hours)
- Express check-in
- Free wired internet
- Snack bar/deli
- Access to nearby indoor pool
- Self parking (surcharge)
- Pool sun loungers
- Fitness facilities (surcharge)
- Internet access
- Housekeeping on request
- Reception hall
- Secured parking
- Garage
- Swimming nearby
- Bulk dispenser for toiletries
Rooms Available
-
Queen Room with Two Queen Beds, Sofa Bed and Accessible Tub
This room offers handicap-accessible amenities, including an adapted bathroom with a roll-in shower, raised toilet and safety grab bars.
Max Occupancy: 6 (5 Adults)
- Coffee/tea maker
- TV
- Telephone
- Air conditioning
- Hair dryer
- Radio
- Refrigerator
- Desk
- Seating Area
- Private bathroom
- Alarm clock
- Wardrobe or closet
- Hypoallergenic
- Sofa bed
- Cots
- Adapter
-
King Room with Sofa Bed - High Floor
Offering a separate living room area with a sofa bed, this room includes a small refrigerator, wet bar and coffee maker. A private bathroom with granite countertops, a hairdryer and premium bath amenities are also provided.
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- TV
- Telephone
- Air conditioning
- Hair dryer
- Radio
- Refrigerator
- Desk
- Seating Area
- Private bathroom
- Alarm clock
- Wardrobe or closet
- Hypoallergenic
- Sofa bed
- Cots
- Adapter
-
King Room with Sofa Bed and Roll-In Shower - Disability Access
This room offers handicap-accessible amenities, including an adapted bathroom with a roll-in shower, raised toilet and safety grab bars.
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- TV
- Telephone
- Air conditioning
- Hair dryer
- Radio
- Refrigerator
- Desk
- Seating Area
- Private bathroom
- Alarm clock
- Wardrobe or closet
- Hypoallergenic
- Sofa bed
- Cots
- Adapter
-
Room, 1 King Bed with Sofa bed, Accessible (Shower)
1 King Bed and 1 Double Sofa Bed
600 sq feet
Layout - Separate sitting area
Internet - Free WiFi
Entertainment - 50-inch flat-screen TV, premium channels, and iPod dock
Food & Drink - Mini-fridge, coffee/tea maker, coffee grinder, and freezer
Sleep - Pillowtop bed, Egyptian cotton linens, a down duvet, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, shower, and rainfall showerhead
Practical - Free local calls, queen sofa bed, and iron/ironing board; cribs (free) available on request
Comfort - Daily housekeeping and climate-controlled heating and air conditioning
Accessibility - Low-height desk, closed-captioned TV, hand-held showerhead, visual fire alarm, raised toilet seat, grab bar near toilet, wheelchair accessible, wheelchair-accessible bathroom vanity, braille signage, lever door handles, low-height counter and sink, wheelchair-width doorways, roll-in shower, low-height electrical outlets in bathroom, low-height view port in door, phone accessibility kit, portable shower seat, low-height door lock, and low-height bed
Eco-friendly - Eco-friendly cleaning supplies
Need to Know - Housekeeping on request
Non-Smoking, pet friendly
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Shower
- TV
- Telephone
- Desk
- Private bathroom
- Satellite channels
- Interconnected room(s) available
- Wardrobe or closet
- Toilet paper
- Sofa bed
- Shampoo
- Wheelchair accessible
- Daily housekeeping
- Hypo-allergenic bedding available
- Free Local calls
- Premium bedding
- Separate sitting area
- Blackout drapes/curtains
- Free WiFi
- Down comforter
- Pillowtop mattress
- MP3 docking station
- Rainfall showerhead
- Free cribs/infant beds
- Portable fan
- Bedsheets provided
- Coffee grinder
- Soap
- Local maps
- Guidebooks or recommendations
- Electrical adapters/chargers
- Laptop-friendly workspace
- Eco-friendly cleaning products
- Paper towels
- Restaurant dining guide
- Freezer
- Braille signage
- Hand-held showerhead
- Closed captioned TV
- Wheelchair-accessible bathroom vanity
- Portable shower seat
- Lowered electrical outlets in bathroom
- Lowered peephole/view port in door
- Low-height counters/sink
- Low-height desk
- Low-height bed
- Height-adjustable showerhead
- Shower grab bar
- Visual fire alarm
- Lever door handles
- Wheelchair-width doorways
-
Room, 2 Queen Beds
2 Queen Beds
600 sq feet
Layout - Separate sitting area
Internet - Free WiFi
Entertainment - 50-inch flat-screen TV, premium channels, and iPod dock
Food & Drink - Mini-fridge, coffee/tea maker, coffee grinder, and freezer
Sleep - Pillowtop bed, Egyptian cotton linens, a down duvet, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, bathtub or shower, and rainfall showerhead
Practical - Free local calls, queen sofa bed, and iron/ironing board; cribs (free) available on request
Comfort - Daily housekeeping and climate-controlled heating and air conditioning
Accessibility - Lever door handles
Eco-friendly - Eco-friendly cleaning supplies
Need to Know - Housekeeping on request
Non-Smoking, pet friendly
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 6 (5 Adults)
- Coffee/tea maker
- TV
- Telephone
- Desk
- Private bathroom
- Satellite channels
- Interconnected room(s) available
- Wardrobe or closet
- Toilet paper
- Sofa bed
- Shampoo
- Daily housekeeping
- Hypo-allergenic bedding available
- Free Local calls
- Premium bedding
- Separate sitting area
- Blackout drapes/curtains
- Free WiFi
- Down comforter
- Pillowtop mattress
- MP3 docking station
- Rainfall showerhead
- Free cribs/infant beds
- Portable fan
- Bedsheets provided
- Coffee grinder
- Soap
- Local maps
- Guidebooks or recommendations
- Electrical adapters/chargers
- Laptop-friendly workspace
- Eco-friendly cleaning products
- Paper towels
- Restaurant dining guide
- Freezer
- Braille signage
- Closed captioned TV
- Visual fire alarm
- Lever door handles
-
One-Bedroom King Suite with Roll-In Shower - Disability Access
The spacious suite has a private bathroom, air conditioning, a tea and coffee maker, as well as a seating area with a flat-screen TV. This suite features a wardrobe and a TV with cable channels. The unit has 2 beds.
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- TV
- Telephone
- Air conditioning
- Hair dryer
- Radio
- Refrigerator
- Desk
- Seating Area
- Private bathroom
- Alarm clock
- Wardrobe or closet
- Hypoallergenic
- Sofa bed
- Adapter
-
Queen Room with Two Queen Beds and Sofa Bed
This room includes a sofa bed, small refrigerator, wet bar and coffee maker. A private bathroom with granite countertops, a hairdryer and premium bath amenities are also provided.
Max Occupancy: 6 (5 Adults)
- Coffee/tea maker
- TV
- Telephone
- Air conditioning
- Hair dryer
- Radio
- Refrigerator
- Desk
- Seating Area
- Private bathroom
- Alarm clock
- Wardrobe or closet
- Hypoallergenic
- Sofa bed
- Cots
- Adapter
-
Queen Room with Sofa Bed - High Floor
Offering a separate living room area with a sofa bed, this room includes a small refrigerator, wet bar and coffee maker. A private bathroom with granite countertops, a hairdryer and premium bath amenities are also provided.
Max Occupancy: 6 (5 Adults)
- Coffee/tea maker
- TV
- Telephone
- Air conditioning
- Hair dryer
- Radio
- Refrigerator
- Desk
- Seating Area
- Toilet
- Private bathroom
- Heating
- Satellite channels
- Sofa
- Tile/marble floor
- Alarm clock
- Wardrobe or closet
- Hypoallergenic
- Linen
- Upper floors accessible by elevator
- Toilet paper
- Sofa bed
- Trash cans
- Wine glasses
- Cots
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Adapter
- Feather pillow
- Hypoallergenic pillow
- Accessible by lift
- Smoke alarm
- Carbon monoxide detector
- Air purifiers
- Single-room air conditioning for guest accommodation
- Hand sanitiser
-
Suite, 1 King Bed with Sofa bed, Accessible (Roll-In Shower)
1 King Bed and 1 Double Sofa Bed
603 sq feet
Layout - Separate sitting area
Internet - Free WiFi
Entertainment - 50-inch flat-screen TV, premium channels, and iPod dock
Food & Drink - Coffee/tea maker, coffee grinder, freezer, and cleaning supplies
Sleep - Pillowtop bed, Egyptian cotton linens, a down duvet, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, shower, free toiletries, and towels
Practical - Iron/ironing board, laptop workspace, and phone; cribs (free) available on request
Comfort - Daily housekeeping and climate-controlled heating and air conditioning
Accessibility - Closed-captioned TV
Eco-friendly - Eco-friendly cleaning supplies
Need to Know - Housekeeping on request
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Shower
- TV
- Telephone
- Desk
- Private bathroom
- Satellite channels
- Interconnected room(s) available
- Wardrobe or closet
- Toilet paper
- Shampoo
- Wheelchair accessible
- Daily housekeeping
- Hypo-allergenic bedding available
- Free Local calls
- Premium bedding
- Separate sitting area
- Blackout drapes/curtains
- Free WiFi
- Down comforter
- Pillowtop mattress
- MP3 docking station
- Free cribs/infant beds
- Portable fan
- Bedsheets provided
- Coffee grinder
- Soap
- Local maps
- Guidebooks or recommendations
- Electrical adapters/chargers
- Laptop-friendly workspace
- Eco-friendly cleaning products
- Paper towels
- Restaurant dining guide
- Freezer
- Braille signage
- Closed captioned TV
- Visual fire alarm
- Lever door handles
-
Suite, 1 King Bed with Sofa bed
1 King Bed and 1 Double Sofa Bed
1000 sq feet
Layout - Bedroom, living room, and dining area
Internet - Free WiFi
Entertainment - 50-inch flat-screen TV, premium channels, and iPod dock
Food & Drink - Kitchenette with refrigerator, microwave, coffee/tea maker, and paper towels
Sleep - Pillowtop bed, Egyptian cotton linens, a down duvet, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, shower, and rainfall showerhead
Practical - Free local calls, queen sofa bed, and iron/ironing board; cribs (free) available on request
Comfort - Daily housekeeping and climate-controlled heating and air conditioning
Accessibility - Lever door handles
Eco-friendly - Eco-friendly cleaning supplies
Need to Know - Housekeeping on request
Non-Smoking, pet friendly
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Shower
- TV
- Telephone
- Kitchenette
- Refrigerator
- Desk
- Microwave
- Private bathroom
- Satellite channels
- Interconnected room(s) available
- Wardrobe or closet
- Toilet paper
- Sofa bed
- Shampoo
- Daily housekeeping
- Hypo-allergenic bedding available
- Free Local calls
- Premium bedding
- Separate sitting area
- Blackout drapes/curtains
- Separate dining area
- Free WiFi
- Down comforter
- Pillowtop mattress
- MP3 docking station
- Rainfall showerhead
- Free cribs/infant beds
- Separate bedroom
- Portable fan
- Bedsheets provided
- Coffee grinder
- Soap
- Local maps
- Guidebooks or recommendations
- Electrical adapters/chargers
- Laptop-friendly workspace
- Eco-friendly cleaning products
- Paper towels
- Restaurant dining guide
- Freezer
- Wet bar
- Braille signage
- Closed captioned TV
- Visual fire alarm
- Lever door handles
-
One-Bedroom King Suite with Sofa Bed
Featuring a kitchenette with a large refrigerator, microwave and dining table, this one-bedroom suite includes 3 flat-screen HDTVs and a sofa bed.
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- TV
- Telephone
- Air conditioning
- Hair dryer
- Radio
- Refrigerator
- Desk
- Seating Area
- Private bathroom
- Alarm clock
- Wardrobe or closet
- Hypoallergenic
- Sofa bed
- Cots
- Adapter
-
King Room With Sofa Bed And Roll-In Shower - Disability Access/High Floor
The spacious quadruple room features a private bathroom, air conditioning, a tea and coffee maker, as well as a seating area with a flat-screen TV. This quadruple room provides a wardrobe and a TV with cable channels. The unit offers 1 bed.
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- TV
- Telephone
- Air conditioning
- Hair dryer
- Radio
- Refrigerator
- Desk
- Seating Area
- Private bathroom
- Alarm clock
- Wardrobe or closet
- Hypoallergenic
- Sofa bed
- Adapter
-
King Room with Sofa Bed
This room includes a sofa bed, small refrigerator, wet bar and coffee maker. A private bathroom with granite countertops, a hairdryer and premium bath amenities are also provided.
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- TV
- Telephone
- Air conditioning
- Hair dryer
- Radio
- Refrigerator
- Desk
- Seating Area
- Private bathroom
- Alarm clock
- Wardrobe or closet
- Hypoallergenic
- Sofa bed
- Cots
- Adapter
Guest Reviews
- 65nicolew (10/5): Best Hotel - This is the best hotel I've ever stayed at. Built in 1934 originally as a post-office, the hotel has been revamped, but keeping its heart in its art-deco style. 13 foot windows and even higher ceilings. The rooms are immaculate. I'm on a book tour and have been staying at hotels across the country. This is by far the best one. And weirdly, the least expensive. The staff are incredibly generous to boot!
- J5522TSbrianf (8/5): Came for Hockey - Great hotel location. By the Train Station and close to some attractions. Easy to get on a bus to the Mall of America as well.
- Shylock34 (10/5): Great stay - Clean rooms, valet parking, friendly staff front desk, friendly staff valet, free breakfast. The hotel is an old post office. Unsure if all rooms are like this but our 2nd floor room had high ceilings which made the room seem very spacious. Shower pressure is very high. Clean bedding, rooms. Parking is valet for $39 for 24 hrs. And they offer a discount if you are a member which I believe is $5 savings and they offer that at check in. Fitness room is clean and 24/7. Easy walking access to restaurants.
- 143friggi (2/5): bedbugs! be weary. - The union building was neat with history, but included breakfast was lack luster, with bitter undrinkable coffee. We found ourselves down the street having breakfast at the lost fox. That being said, rooms appeared clean until we were greeted by the local bedbugs. Of course we provided photo evidence and were given a new room. But the new room, we also saw another bedbug. Did he travel with us from the previous room? Or is this place just entirely infested? We don't know. We just couldn't wait to leave. And we'll now be quarantining everything! We presume the bedbugs are hiding in the pullout couches.
- Jodi (8/5): -
- Lyle (4/5): Great place with no customer service though! - Clean nice property Well they booked us in to the wrong room I guess and tried to book someone else into that room those people walked in the room while my wife and I were idk having fun lol. Then we got that straightened out I wake up the next morning to a 79 dollar charge on my card for the bar in the hotel that we never went down to. Called a few times finally got that taken care did try to talk to management about people walking in on us naked but no one got back to us. Messaged on booking and left messages on there answering machine and even got transferred one time to the manager and left a message there and no response.
- andreakN6347LK (10/5): Hyatt - Clean, comfortable, staff was nice. Breakfast wasn't great. Food was dry, burnt, and/or bland. Still mostly edible with syrup and it was included.
- Margit (8/5): Alles hat gepasst Gutes Preis Leistungsverhältnis ! Würde ich wieder wählen ! -
- Gail (9/5): - Love this unique property. The rooms are humongous, the staff is kind and attentive, and the location superb.
- Krista (10/5): - Very cool and pretty!! Hard to find entrance!
- Sharee (10/5): My stay was amazing ❤️🔥❤️🔥 - Everything is beautiful nice clean and great staff No complaints
- Francine (6/5): My stay was okay - The breakfast was okay, I just wish they had more of a variety. What could have been better, was the morning staff. When it was time to check out, I had an issue the night before, and the morning staff, made it seem like I was somehow lying about the night before. I was not happy about that. What I also did not like, was that the staff the night I checked in, was not very happy either. She seemed like she had gone through a lot, and I wish that she had more help. No one should feel that overwhelmed. When it comes to a hotel, you would expect more staff. But, again She did a wonderful job, and I truly appreciate it.
- Geary (10/5): Had a lovely stay at the Hyatt and enjoyed a gourmet breakfast in the morning. Would return! - Large, spacious room! Heavy, noisy doors that slam shut very early in the morning.
- Travis (8/5): -
- 254austinr (10/5): Great Family Hotel - Great location in downtown St Paul. Rooms are huge! Lots of space for the kids to stretch out. Nice landings on each floor to relax and play cards.
- Christina (10/5): - I never received my incidentals back . So they basically kept my money
- laurahV4035OE (8/5): Great stay at a great price! - Stayed at the Hyatt Place downtown just last week. We had a good experience. The bathroom lock was a bit troublesome and the room phone did not work but aside from these items the location was great, staff was super friendly and the price point was what drew me to stay at this location. The room was clean and spacious and the beds and pillows were very comfortable.
- Rosetta (1/5): - The room, facilities and the location of the hotel. The manager or whoever the lady was. She was discriminative, trying to convince my husband to dumb me somewhere. Extremely rude and in my face. Over all my family and I WILL BOT VE COMING TO YHIS LOCATION!!!!! HotEl was PERFECT, but couldn't enjoy our ßtay due to the staff member.
- Isela (9/5): -
- Julie (7/5): Nice big rooms. Conveniently located. - It was conveniently located to restaurants in downtown. The pool was nice. The quality of the hot breakfast could be improved. The temperature in the room was difficult to cool down.
- Sheldon (10/5): Amazing quiet enjoyable spacious - In the heart of downtown No parking garage connected to the building for Hyatt
- Angie (10/5): - The room sizes are great for large families and the staff was very friendly
- U4453FFalanf (10/5): Good value, nice rooms. - Good value. Room was nice with high ceilings and breakfast was fine. Staff was helpful and kind. You do need to request for room cleaning as they don't clean them daily.
- 677aymana (6/5): Not as good as I expected - They don't clean the room on a daily basis, and when you ask to be cleaned they told me "priority clean the empty rooms for the coming guests"! Even when they clean, one day they will just take the used towels without doing anything else! the other day they will clean WIFI is not great
- MIndy (7/5): - Parking was difficult
- Ben Yi (10/5): -
- Jennifer (9/5): -
- gr6262 (10/5): Great hotel in downtown Saint Paul - Great hotel in downtown Saint Paul. Much better than the InterContinental hotel. I'm primarily stay at Marriot's but will come back to this hotel next year.
- Andrzej (8/5): - spaces room breakfast and coffee
- Troost (10/5): great location, comfortable room and great breakfast - Breakfast was great.
- Jonathan (10/5): -
- Emily (7/5): - Large rooms, great view, comfortable beds No hot water in shower
- Jacklyn (10/5): - Breakfast was delicious. A hot tub.
- Dawn (9/5): - clean. large rooms. quiet location parking - very busy street - we did value but it was backed up beyond the few spots that were in front of the hotel.
- Annabel (10/5): The best place to stay! Very nice clean rooms! - The best customer service for my little sister and I, we were staying there for the Tate McRae concert! The front desk gal was the best and super helpful, when I was trying to figure out where to park since I’m not from that area! Definitely will be booking there again for future stays! Nothing! The best ever!
- Dan (8/5): - On site parking
- Shad (9/5): -
- Jean (10/5): This hotel makes me so happy I chose it every time - Elegant, comfortable rooms, great hot water, water pressure, just Love this place
- Elizabeth (7/5): - Breakfast
- Allison (10/5): - Room was great. Proximity to restaurants.
- Y1867WHlizm (6/5): Just okay--many things could be improved here.... - Stayed here two nights for a family member's wedding. For a weekend, i was shocked at how few staff members were on site. This building shares the entire building with "luxury lofts." So one side is the hotel, the other, the condos. We drove around the block several times, looking for a circle drive as most hotels have, so we could unload our luggage and check in. There are no wheeled carts anywhere, so the extremely long trek to and from our room (this used to be a post office and customs building with very long/large hallways), was painful, given the amount of luggage we had for our entire party. There was a sign for a valet, but no valet employee present. Then, when we figured out how to gain entrance to the building (buzzer on the wall), we went to the front desk. No one was there--they were attending to the people who were sitting at a bar next to the check in, serving them drinks and food. When I called the hotel's number, days before check in, the AI assistant told us that for this particular hotel, valet parking was $17/night, or free if we parked in the parking garage. We quickly found out this was not the case when we got there. We were told at check-in that the parking garage was $38/night (and we had two cars with us!) So we decided to park down the street (there are two separate cheaper parking garages across the street, but very inconvenient in snowy and icy weather (January). One of the four in our party had forgotten a toothbrush, and usually, hotels have one they can bring to your room or sell you. This one did not (not a big deal, except we got to the hotel late and had already parked our cars off-site when we realized we needed one). The rooms are quite large, given that the ceilings are probably 12-15 feet high. They are clean and equipped with typical amenities, but our refrigerator, which we needed for food, and more importantly, insulin, was broken. I can't say that I would ever choose to stay here again, with all of the other choices and conveniences this one does not have.
- Johnathan (7/5): -
- C8092AMerika (10/5): Fantastic Saint Paul Hotel - The staff and team at this property went above and beyond our holiday stay! We couldn't be more thrilled, and you should definitely check this hotel out the next time you are in Saint Paul.
- JP Donovan (9/5): - Well designed, but execution was lacking: we were assigned a room that hadn't been cleaned yet (it was 7PM), and then the next room had a towel rack that was broken and laying on the vanity.
- Urmika (5/5): - Great location, across from union depot The accessible room is spacious, but something is off about the lighting. It was too dark
- Julie (9/5): Wonderful place to stay in downtown St Paul. - Large, clean, comfortable room, very nice staff, good breakfast, nice lobby area to sit and visit, riverwalk, Union Depot, close to Science Museum. Parking but that is the city
- ihearttofu (4/5): They don’t care about hospitality - I decided to book an awards stay using my Hyatt points a few hours before checking in. I considered staying in Minneapolis where we were having dinner, but we drove over from Minneapolis since this hotel looked nice in photos and the location was central. We called and spoke to front desk about parking so they were aware of our late checkin. However when we got there, the staff had trouble checking us in. I stood there for maybe 10 min before I finally asked her if I can step away to put my heavy bags down on the table, and she said go ahead and sit and wait. I was pretty understanding at first and didn’t bother her although it was late and we were tired from the full day of driving and wanted to get to our room. However 30 minutes later she still did not give us any update although we were the only people in the lobby. I had to go up to ask her for an update. I thought the whole situation was handled pretty badly. In the end she said the system was updating and she was finally able to get in. She didn’t check any of my notes where I mentioned it was my birthday. We didn’t get any free upgrade that I’d usually get with my status. She didn’t offer us anything, not even water that we get with my status. She said to speak to the manager in the morning. I assumed maybe water is in our rooms. After going up to the room we didn’t find water there so I went back to ask for water and if I can get hot water for tea. She gave me two bottles of water and pointed me to the microwave in the dining area; it was dark there but she didn’t offer to turn on the lights. The microwave also had the most foul smell. The room itself was ok. The next morning her manager was even worse than her. All the manager said was her staff didn’t do anything wrong; no genuine apology or no empathy for us for the situation. She said Hyatt changed their policy and will not give any courtesy points anymore. I don’t know if that was a lie since I’ve recently been given courtesy points by another Hyatt. What the staff could’ve done in the situation since I found out she was texting her manager and waiting for a response was she could’ve asked us if we wanted anything to drink, or if we’ve been to Saint Paul before (we haven’t) and pointed us to the maps and magazines that i didn’t see until I headed towards the elevators. The whole lobby was pretty dark with most of the lights off so we just sat there and waited, not knowing the issue would take 30 min to resolve, instead of roaming around the lobby which looked pretty expansive.
- Anne (6/5): -
- JAMES (8/5): Great stay - Room is huge. Nice decor. Hard to get unloaded, not much room in front of hotel.
- Paul (8/5): Great location, decent breakfast - Great location! Nice bed, great shower water pressure. Old rattling heater in the ceiling! Ran out of hot breakfast an hour before breakfast was over and they put away breakfast half hour before it was supposed to be done. Ran out of hot water shortly after turning it on the 1st morning.
- Michael (8/5): We went for a Minnesota Wild hockey game. Our stay was fi - Location of breakfast was a little awkward but overall the food was good, plenty of places to sit, lots of options. The parking was not included in the nightly rate. I'd rather it just be included then separate.
- R&DS (9/5): Very quiet, clean, large, comfortable room - This hotel is located across the street from the Amtrak station. Our room was large, spacious, nicely furnished and dead silent. Easy walking distance to science museum, gangster caves, European Christmas market, several good restaurants.
- Traveler to Seattle (10/5): Loved this hotel for its proximity to Union Depot and downtown St. Paul attractions ! - Room and Breakfast were wonderful ! Parking options were confusing.
- LarsandOra (4/5): Lied to, poor management - I have stayed at this hotel many times. Great rooms, reasonable price, adequate breakfast. This time, ugh. We checked in, no hot water, broken pipe. No worries, it will be fixed by 3:00 PM. We never got hot water. They helpfully told us at check out that, oops, they couldn’t fix it. Come on Hyatt, do you all know how to run a hotel?
- Stephanie (4/5): Disappointing due to lack of housekeeping services - Location There was no housekeeping service 2 of the 4 days. I found someone’s fingernail on the carpet.
- Kassandra (9/5): -
- Estela Monica (10/5): -
- Brianna (10/5): - Very clean, very secure. Breakfast was delicious! No hottub.
- Chhan (8/5): -
- Genelle (9/5): - Good breakfast
- charleshD8245DY (2/5): Wont answer phone - Multiple calls over several days go unanswered. If you select new reservations it says that extension is out of service. Simple questions go unanswered. Would not recommend for business travel
- Adella (10/5): Nice room, good breakfast. Nothing to complain about. - Breakfast was good. Beds were great. The highest ceilings, I have ever experienced. A great historical building. Busy city, must use Valet parking to park. Valet was very responsive.
- SamanthaCandles (10/5): Beautiful historic building - Lovely historic building provides beautiful rooms with 20+ foot ceilings! Only confusion came when we arrived & didn't know where to park to check in.
- Anna Maria (9/5): We loved the location and conform of this hotel. - Classy and we loved the architecture. Great breakfast and service. Check in was a little awkward
- Lashun (7/5): -
- Angela (9/5): -
- E5647BEbrendaj (6/5): Working woman in the big city - Pretty hotel and service was okay. Food was mainly bar food until we received lunch. I can see why they do weddings. Food was amazing!
- Laura (10/5): -
- Phillip (8/5): Good value and good for a first time visit to Twin Cities - Location ideal for anyone arriving with Amtrak and well placed for other public transportation Ventilation controls in the room didn’t work properly
- Stringer (9/5): Wonderful building, convenient location for train travelers... Will stay there again. - We just stayed for a few hours while we waited for our train. It's about 500ft from the Amtrak station, very convenient location. The room was large, the hallway is double the usual size compared to other hotels, and the building itself and decor gives off the old school glamor vibe. Loved the quiet hallways. Would have loved to stay longer. The curb is literally on the street and slopping down... grabbing your luggage from your vehicle to put in a cart was a challenge. There was no staff help at the curb. Valet stayed inside, I don't blame him, it was very windy at the time.
- F2353DVdonnag (10/5): Great place to stay - Room and bathroom very spacious! Very clean. Staff were pleasant and offered helpful information asked for. Would definitely stay again.
- anthonywO3426ZB (10/5): great stay - it is an awesome hotel and staff but hyatt has got the worst rates in the industry. i wanted to book for a month and they jacked the rate higher than a 1 night stay. weird. never had that happen usually for extended stay the rate drops drastically, not with hyatt so i wont be booking long term, awesome hotel
- Jonathan (10/5): -
- Mark Etrheim (9/5): -
- 936alician (8/5): Great hotel near train/bus station! - Staff was great, rooms were clean, beds were comfy and food was good! We stayed two separate nights and both experiences just what we needed! Will stay again on our next trip north!
- michael (10/5): Great hotel located 15 minute walk from Grand Casino Arena. - Room was large, nice furniture, very clean and a great location. The bathroom was modern along with the rest of the room. The hotel requires a key to enter the building 24 hrs so it is very safe. Very large lobby. The best front desk staff I have ever experienced, attentive helpful, and friendly. We went to a concert at the Grand Casino Arena. It is about 15 minute walk which was great. Being close to Union Depot made the need for a car unnecessary. Two things, the breakfast was typical of a "free breakfast" you get at most hotels. They need to either have clear lids on the hot items or labels nearby (and labels on all the cold items like the breads). I am not sure if it was turkey bacon out one morning, but whatever it was, it did not look very appealing, a pinkish extruded looking meat. The eggs were in blocks or cubes, I know they are not made there, but at least break up the chunks a bit. The hard boiled eggs were a nice touch, too bad the shells were stuck to the eggs making peeling difficult. I saw most people throwing away about 1/2 the egg because of this issue. The door closers could use some adjustment. I understand security, but they bang and the do it super loudly. You were awaken anytime someone came or went anywhere near your room.
- Rodrigo (10/5): - Our king room on the 5th floor had enormous ceilings. It was clean and comfortable. The breakfast was very tasty with many options. Nothing
- Suzanne (8/5): - Our room was spacious and clean. The staff were friendly and helpful. The breakfast was included which is nice though a little sparse.
- Julie (10/5): - Everything was wonderful from the staff to the room! No complaints from myself and the 3 others that accompanied me on the trip!!!
- Schreurs (8/5): -
- FERNANDO (10/5): - Great place
- MARK (10/5): - Stunning, expansive room. Great valet service. Solid breakfast.
- Cruiser37727210389 (10/5): Would Stay Again! - Staff were very friendly and accommodating and the Hotel was kept very clean. The location being close to the Amtrak station and near other public transportation options was extremely convenient and helpful.
- X6452ADnancym (10/5): Historic building with a wonderful calm environment - This was my first stay at a Hyatt. If they are all like this, I'll be a more regular customer! The historic building was fun - the rooms were large with high ceilings, and the building was quiet despite being downtown. The location was nice, near Union Station and various entertainment venues and within walking distance of dining options and the St. Paul Farmers market. Comfortable beds and a nice breakfast. Would definitely stay here again.
- Sally (10/5): - Great location, Room very comfortable
- Vivian Tabatha (6/5): - This property is located within an old, historic post office bldg. which was odd in and of itself. There is no parking available, which means valet is the only option. The staff was friendly and professional. Personally, this would not be my choice of hotel when in St. Paul the next time.
- Jessica (9/5): The Room was Unforgettable! - We loved how large the room was! Everything was clean and staff was kind and helpful! N/A
- Miguel (8/5): Great hotel for business - The hotel is using the old post office building which makes it very singular, in a good way. It was a very interesting experience. I experienced no issue during my stay and it met my expectations. The location is not great. It is not the hotel's fault at all. But it is the business part of the city and there is almost nothing open outside office hours. And even during that time, there is no much to do or see (around the hotel).
- Schumacher (10/5): -
- Alexander (10/5): - Good place!
- jonan686 (10/5): Elegant and comfortable space - A beautiful space in the heart of downtown. Comfortable and elegant and fitting for a trip to the city to attend a very special wedding
- aggielandrach (10/5): Great Hotel - Will Return Again - This is my 3rd year in a row staying at this hotel. I was surprised with an AMAZING upgraded room/suite-- so spacious and comfortable. But even in the years without the upgrade, I love that all of the rooms seem to have high ceilings and a ton of space. They also have a great lobby for coworking or hanging out. They have a decent gym that's never crowded, and a free breakfast buffet. I come to Minneapolis every year for work, and I don't even look at other hotels anymore-- this is my spot.
- Terrence (10/5): - One of the largest hotel rooms I have ever stayed in. Beautifully converted art deco post office building.
- Sue (8/5): - Very cool old building. Loading and unloading lugguage was difficult due to limited parking on busy city street.
- Cassie (10/5): - The rooms are huge and a great price! Super clean, comfortable beds and easy access to public transport! Walking distance to the market!!
- Breanna (10/5): - Loved it all. Gorgeous place.
- pear*l (6/5): - Great place. Love the location, breakfast option, and parking.
- jeffsT1459TX (8/5): Industrial Era Quiet - The 4 or so floors of this hotel are in the enormous old St. Paul Post Office. It gives the property a somewhat industrial vibe with extra wide corridors and super high room ceilings and windows. It also results in the rooms being luxuriously large- the very opposite of any NYC hotel room. Our stay was almost eerily quiet. We saw one other guest staying there. Sure beats kids running up and down the corridors and people coming out of the elevators talking at the top of their voices at 1am. I'll take this any day.
- Bryan (8/5): - Bunch of road construction getting to the property from the South. Once we got close, it was easy to get to but not a lot of drop off space out front. There is no free parking available so plan on adding $30-$40 to your stay if you’re comparing a stay that has free parking. The room was typical, but the AC fan was broken and provided a consistent “white noise” for us to sleep to. The temperature of the room in early Fall was fine, thank goodness. The bathroom was supplied but a shower cap would have been a nice cheap “extra.” The staff was friendly enough… but not much eye contact or smiles so it didn’t feel super welcoming.
- Luther (10/5): Excellent stay in St. Paul - Location was perfect for us - we were traveling via Amtrak and the station is a block away. Hotel is located in a spectacular art deco structure with 16 foot ceilings and spacious rooms. Staff was very attentive to our needs.
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