Hyatt House Mexico City Santa Fe
Location: Prol Vasco De Quiroga 4001 Santa Fe Cuajimalpa, Mexico City, mx
Star Rating: 4 Stars
Property Type: Hotels
About this Property
Luxurious Accommodations
Hyatt House Mexico City Santa Fe offers elegant guest rooms equipped with modern amenities such as air conditioning, flat-screen TVs, and free WiFi. The private bathrooms feature complimentary toiletries and a hairdryer, ensuring a comfortable stay for all guests.
Exceptional Dining Experience
Guests can indulge in a delicious buffet breakfast and savour International cuisine at the hotel's restaurant. Whether you're a food enthusiast or simply looking to unwind, the culinary offerings at Hyatt House Mexico City are sure to delight your taste buds.
Convenient Facilities and Services
From a fitness centre and billiards room to a business centre and 24-hour front desk, this 4-star hotel caters to all your needs. Additional conveniences like an ATM, newspapers, and bilingual staff enhance the overall guest experience.
Experience unparalleled comfort and hospitality at Hyatt House Mexico City Santa Fe. Book your stay now for a memorable visit!
Important Information
"Conectividad directa con Hospital ABC por puente peatonal"
"Direct connectivity to ABC Hospital via pedestrian bridge"Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Swimming pool: Closed from Wed, Nov 5, 2025 until Thu, Dec 31, 2026
Swimming pool: Closed from Wed, Mar 18, 2026 until Fri, Jul 31, 2026
Policies
Check-in: 03:00 PM - 12:00 AM
Check-out: 12:00 PM
Amenities & Facilities
- Fitness facilities (surcharge)
- Parking
- Non-smoking rooms
- Air conditioning
- Swimming pool
- Restaurant
- Room service
- Terrace
- Family rooms
- Pets allowed
- Lift / Elevator
- Luggage storage
- Express check-in/check-out
- Fax/photocopying
- Soundproof rooms
- Facilities for disabled guests
- Ironing service
- Non-smoking throughout
- Grocery deliveries
- Wheelchair accessible
- Heated pool
- Lower bathroom sink
- Coffee Shop on site
- Staff adhere to local safety protocols
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Physical distancing rules followed
- Hand sanitizer in guest room and key areas
- Cashless payment available
- Fire extinguishers
- Sanitized tableware & silverware
- Guests can opt-out any cleaning services during stay
- Smoke alarms
- Shared stationery like menus, pens are removed
- Guest room sealed after cleaning
- Physical distancing in dining areas
- Food delivered to guest room
- Process in place to check health of guests
- Screens / Barriers between staff and guests for safety
- Face masks for guests available
- 24-hour security
- Delivered food - securely covered
- ATM/banking
- Shopping on site
- Television in common areas
- Front desk (limited hours)
- Express check-in
- Billiards or pool table
- Free wired internet
- Pool sun loungers
- Fitness facilities (surcharge)
- Internet access
- Games
- Housekeeping on request
- Reception hall
- Exercise/lap pool
- Secured parking
- Swimming nearby
- Vegetarian menu options available
- Bulk dispenser for toiletries
Rooms Available
-
One-Bedroom King Suite with Kitchen and Sofa Bed
The suite has a private bathroom, air conditioning, a tea and coffee maker, as well as a seating area with a flat-screen TV. This suite features a wardrobe, a safe deposit box and a TV. The unit has 2 beds.
Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Radio
- Desk
- Seating Area
- Microwave
- Private bathroom
- Alarm clock
- Wardrobe or closet
- Hypoallergenic
- Coffee machine
- Cots
- Adapter
-
King Studio with Kitchen and Sofa Bed
The spacious triple room features a private bathroom, air conditioning, a tea and coffee maker, as well as a seating area with a flat-screen TV. Meals can be prepared in the kitchenette, which is equipped with a microwave. This triple room has a wardrobe, a safe deposit box and a TV. The unit offers 2 beds.
Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Kitchenette
- Radio
- Desk
- Seating Area
- Microwave
- Private bathroom
- Alarm clock
- Wardrobe or closet
- Hypoallergenic
- Coffee machine
- Cots
- Adapter
-
One-Bedroom Suite with Two Queen Beds and Kitchen
The spacious suite features a private bathroom, air conditioning, a tea and coffee maker, as well as a seating area with a flat-screen TV. This suite has a wardrobe, a safe deposit box and a TV. The unit offers 3 beds.
Max Occupancy: 4 (3 Adults)
- Coffee/tea maker
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Radio
- Desk
- Seating Area
- Microwave
- Private bathroom
- Alarm clock
- Wardrobe or closet
- Hypoallergenic
- Coffee machine
- Cots
- Adapter
-
King Suite with Roll-In Shower - Disability Access
The spacious suite features a private bathroom, air conditioning, a tea and coffee maker, as well as a seating area with a flat-screen TV. The suite offers a wardrobe, a safe deposit box, a sofa and a TV. The unit offers 2 beds.
Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Radio
- Desk
- Seating Area
- Microwave
- Private bathroom
- Sofa
- Alarm clock
- Wardrobe or closet
- Hypoallergenic
- Cots
- Adapter
-
King Room with Roll-In Shower - Disability Access
The spacious double room features a private bathroom, air conditioning, a tea and coffee maker, as well as a seating area with a flat-screen TV. This double room has a wardrobe, a safe deposit box and a TV. The unit offers 1 bed.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Radio
- Desk
- Seating Area
- Microwave
- Private bathroom
- Alarm clock
- Wardrobe or closet
- Hypoallergenic
- Coffee machine
- Cots
- Adapter
-
King Room
The spacious double room features a private bathroom, air conditioning, a tea and coffee maker, as well as a seating area with a flat-screen TV. This double room has a wardrobe, a safe deposit box and a TV. The unit offers 1 bed.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Radio
- Desk
- Seating Area
- Microwave
- Private bathroom
- Alarm clock
- Wardrobe or closet
- Hypoallergenic
- Coffee machine
- Cots
- Adapter
-
King Studio with Balcony
A seating area with a flat-screen TV, a desk, a balcony and a private bathroom are available in this spacious triple room. The unit has 2 beds.
Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Radio
- Desk
- Seating Area
- Microwave
- Private bathroom
- Alarm clock
- Wardrobe or closet
- Hypoallergenic
- Coffee machine
- Cots
- Adapter
Guest Reviews
- Sebastian (4/5): -
- IGNACIO (7/5): Just about - Location Tired rooms, filthy carpets Breakfast hit an miss
- Norman (10/5): -
- ELIANA (9/5): Descansar - turistear - Espacioso muy completo Un poco lejos y la Piscina en mantenimiento
- Leena (10/5): -
- Cynthia (10/5): -
- Maria Camila (10/5): - El desayuno variado
- Juan Carlos (3/5): Equis - Desayuno Personal Orden de pasillos de habitaciones Alberca fuera de servicio
- Quetzalli (8/5): - La habitación muy cómoda La comida en general no es muy buena, lo que menos me gustó fue la actitud de quien atiende el estacionamiento
- francisco (9/5): Lugar ideal de trabajo y descanso. - La recepción en check in y chech out, sumamente eficientes y amables. El centro de negocios para videoconferencias está muy cómodo y el personal con excelente actitud. El estacionamiento es enredoso y el costo no está incluido en la tarifa. Tampoco está funcionando la alberca.
- Guest (10/5): -
- Lorena (10/5): -
- Sergio (10/5): -
- Tamara (9/5): Cómodo para pacientes del hospital - Junto al hospital ABC, estacionamiento incluido todo el día.
- Roberto Amezcua D (10/5): -
- Yanely (10/5): - Habitación muy limpia, olía delicioso, amplia y cómoda, agua caliente todo el tiempo.Tienen filtro para beber agua de la llave ♡, estacionamiento accesible, desayuno delicioso.
- claudia marcela (10/5): - El lugar donde queda
- BERCKHOLTZ (7/5): -
- ivett (8/5): - Muy buena ubicación, muy buena vista ,el hotel muy lindo y limpio, el personal muy amable y muy resolutivo. ... El bufete es muy básico estuve tres dias y el bufete, siempre fue el mismo...
- Anahy (10/5): - Amplio, limpio, personal amable
- Bejar (7/5): PUEDE MEJORAR - Impecable en limpieza y el staff no podría ser mejor en amabilidad y eficiencia. Sin embargo, la decoración del hotel es fría e impersonal. Cero acogedor. Para operar la ducha y la tv de la habitación se requiere primero tomar un curso. Son complicadas, cero intuitivas. En el restaurante, la comida bastante X. Nada para presumir. De hecho, me recordó la comida de hospital, insípida y sin carácter. El buffet del desayuno, apenas con lo mínimo indispensable. No tenían cosas como jugo de naranja, tocino o hot cakes, que me parecen básicos del desayuno. En resumen, bien, a secas, y con algunas áreas de oportunidad.
- ROSA MARIA (10/5): - El lugar de mi habitación. Vista espectacular Personal de entrada (puerta de acceso de la calle al hotel), no muy buena atención
- Jose Luis (8/5): -
- Sandra (8/5): -
- Florencia (8/5): Muy bien, PERO... - Ubicación Las habitaciones que dan a la calle extremadamente ruidosas. Pésima ventaneria
- Cristian Pérez (10/5): -
- Leidy (9/5): -
- Auber Manuel (3/5): - There is no one to receive your vehicle. They do not have bell boys available when you need them. They do not have their one parking lot. You can not adjust the air conditioned from your room.
- Jacques (8/5): Bon hotel mais excentré. - Bon petit déjeuner si vous le prenez parmi les premiers. Hotel excentré loin de tout commerce.
- Yujia (9/5): -
- Diana Alejandra (10/5): - La verdad el personal fue muy amable, el lugar limpio y espacioso, el desayuno muy rico.
- Patricia (9/5): The hotel was comfortable and close to most areas. - The room was large,spacious and extremely comfortable. The staff were extremely helpful and knowledgeable. The breakfast was good and and the staff did everything they could to make sure that our stay was comfortable. Beds were very comfortable and all we had to do was ask for extra bedding, towels, etc. Staff spoke Spanish and English which helped with directions and recommendations on places to visit. Having to pay for parking on a daily basis.
- Esperanza (9/5): - Me gustó el desayuno; que el personal de front desk es muy atento. Me gusta en general el hotel. La señorita de housekeeping fue atenta y el técnico que revisó la tv, también. Solo hubo algo que no me gustó: olvidamos quitar el aviso de la puerta de no molestar, y llamamos al hotel para pedir que arreglaran nuestra habitación, pero no la hicieron. Fuera de eso, todo bien. Volvería. En la habitación siento que la alfombra no se ve lo suficientemente limpia; la persiana de la habitación se ve deteriorada. Solo hubo algo que no me gustó: olvidamos quitar el aviso de la puerta de no molestar, y llamamos al hotel para pedir que arreglaran nuestra habitación, pero no la hicieron. Fuera de eso, todo bien. Volvería.
- Patricio (9/5): -
- Victor (10/5): -
- Gennaro (9/5): Comodidad y seguridad - El desayuno siempre está espectacular ( variedad, fresco y sabor )
- FRANCISCO (8/5): -
- Kevin (8/5): Great if you need to be at ABC - The breakfast was very good, lots of options, the lobby floor had a nice design, felt cosy, terrace was also nice. Staff was very friendly. The rooms need some small maintenance
- Alexander (10/5): -
- CORTEZ (10/5): Resto bien - Nunca se conecto el Internet
- IMELDA ESTHER (10/5): Excelente ubicación cómodo , excelente atención y precio - Bonito, cómodo y los alimentos muy ricos y precios accesibles
- Dorian Becker (10/5): -
- Jose Luis (10/5): Todo de primer nivel - Mucho
- Martha Liliana (10/5): Excelente - El desayuno es muy bueno. La primer señorita de recepción
- Alejandro (10/5): - Todo excelente
- Gerardo (9/5): Excelente servicio - El servicio y actitud del personal La tv se desconecta constantemente del celular
- Maria Teresa (9/5): -
- Maria Ignacia (10/5): Muy recomendado - El desayuno es bastante variado y te dan la opción pedir huevos a la carta (por ejemplo: fritos, revueltos, omelette con acompañamientos, etc.) sin pagar extra. La habitación es muy limpia, el baño también. Las almohadas del hotel son muy cómodas. El gerente del hotel es muy amable y está disponible para ayudar en cualquier inconveniente. El gimnasio es amplio. Todo excelente!
- CARLOS (10/5): -
- KARLA NALLELY (10/5): - El trato del personal
- Rocio (10/5): -
- Clisby (10/5): -
- Maggie (10/5): Excellent stay with a good breakfast and a beautiful view from the balcony of our room. - It connects through a bridge with the ABC Medical Center.
- Dafne (6/5): - The pool was unavailable I like it but I was booked here because of the pool
- Maggie (10/5): Excellent - Breakfast, balcony , location
- Alonso (10/5): -
- Samanta (9/5): Excelente escapada a CDMX - La cordialidad del personal, el servicio, la habitación, el hotel Pileta cerrada
- Ernesto (9/5): -
- PAULO ROBERTO (10/5): -
- Walter (7/5): - Very well located in proximity to my meetings. Nice views and overall conditions of the room. Breakfast and dinner were tasteless. Not what I expected from a Hyatt. Cleanliness of the breakfast area was poor, with clear remnants of the dinner's meals on the floor. This was unacceptable.
- HMadrid (8/5): Estancia cómoda. - Desayuno, excelente. Que no hubieran botellas de agua en la habitación y que no indicara en la información del hotel que es una estancia primaria para pacientes, no me gustó estar rodeada de gente y animales enfermos o en tratamientos.
- Adriana (9/5): -
- Alejandro (9/5): - el desayuno está muy bien hay que usar dos elevadores para llegar a las habitaciones
- Jersson (10/5): -
- Rogelio (4/5): Una pena de instalaciones tan buenas olvidadas - Instalaciones y ubicación maravillosa Sucio , las alfombras no las ha limpiado nadie yo creo que en meses los pasillos verdaderamente sucios y olvidados el personal parece inexistente
- Alfredo (8/5): No alberca - La.atencion de los empleados No estaba habilitada la alberca
- Sebastian (10/5): -
- Sandra Elizabeth (10/5): Bonito y con atencion excelente. - Instalaciones muy bonitas, personal amable. El estacionamiento no esta incluido.
- Alberto (8/5): -
- Luis Miguel (10/5): -
- Jesus (10/5): - Location very clean this is the second time on a month
- Alyson (10/5): Great! - Everything are good The lady told us the wrong price of the car to airport
- Diego Alejandro (10/5): -
- Abraham (10/5): - Muy accesible con al hospital ABC
- Juan (10/5): - Arturo and company were amazing
- Alejandro (9/5): -
- Soledad (10/5): Excelente hotel - La vista desde mi habitación piso 12. La comodidad. Amplias habitaciones. Y la atención. Todo me pareció perfecto 👍
- Gerald (10/5): - Staff was excellent and fluent in English. Very convenient to Centro Medico ABC with connection by above-street pedestrian bridge. Included breakfast was good and especially convenient. Room service was fast and also convenient. Room included a complete kitchenette and sitting area separate from bedroom. Comfortable mattress and immaculately clean throughout the room.
- Maggie (10/5): -
- Maggie (10/5): -
- Fernandez (10/5): The staff was amazing. Ricardo from the front desk was a hero - Clean, modern facilities Nothing
- Claudia (10/5): - Excelente, la atención del personal, el desayuno muy rico, todo muy bien
- Emilio (8/5): - The staff was amazing
- Jéssica (10/5): -
- Genny Yucel (10/5): -
- Mateo (9/5): -
- LILIANA PEREZ GAVILAN (10/5): EXCELENTE ATENCION - TODO MUY BIEN , CELEBRAMOS ANIVERSARIO DE BODAS Y TUVIERON UNA ATENCION EXCELENTE, GRACIAS POR SUS ATENCIONES !! TODO MUY BIEN
- Elisa (3/5): - Falta mucha limpieza en las habitaciones
- Luis Olvera (8/5): Muy buen servicio, instalaciones por mejorar - El desayuno y la ubicación Los elevadores (tienes que pasar de uno a otro para llegar al lobby, a tu habitación o al estacionamiento) y el estacionamiento (no hay estacionamiento gratuito y tienes que bajar hasta el segundo sótano), la alberca está cerrada por reparaciones
- Garcia (8/5): Bueno - Desayuno Estacionamiento
- Sergio (10/5): -
- Fernando (10/5): Staff, increíblemente atentos - Over all N/A
- Alejandra (5/5): Good if youre not too picky - All good but looks old. Connected to the hospital so you dont have to walk in the street. That is too old. The carpet looks like no one has ever cleaned it before.
- Rafael (10/5): Super Convinient - It was in front of ABC Hospital with a tunnel to cross from hotel to hospital Nothing
- Angelina (10/5): Exceptional -
- Michael (10/5): Exceptional -
- Michael (10/5): Exceptional -
- ALEXANDER (10/5): - Todo el personal busca la forma de agradar al huésped, empezando por la Gerente de Ventas Nina. Los felicito
- Sanchez (10/5): Exceptional -
- Iker Leycegui (10/5): - Very good can walk to Santa Fe Mall.
Photos
