Hotel Aifa
Location: U0217, Jalan Tun Mustapha, Labuan, Wilayah Persekutuan Labuan, 87007, Labuan, MY
Star Rating: 3 Stars
Property Type: Hotels
About this Property
Convenient Amenities
Enjoy complimentary wireless internet access and access to a banquet hall.
Dining Options
Indulge in international cuisine at Lido or opt for room service. Unwind at the bar/lounge for your favorite drink.
Featured Amenities
Benefit from a business center, dry cleaning services, and a 24-hour front desk.
Labuan Museum and Financial Park are just a short stroll away. Reserve your room at Hotel Aifa for a pleasant stay in Labuan.
Important Information
- Cashless payment methods are available for all transactions.
- At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination.
Policies
Check-in: 02:00 PM - 12:00 AM
Check-out: 12:00 PM
Instructions: Front desk staff will greet guests on arrival at the property. At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination.
Amenities & Facilities
- Free WiFi
- 24-hour front desk
- Luggage storage
- Elevator
- Breakfast available (surcharge)
- Safe-deposit box at front desk
- Porter/bellhop
- Self parking (surcharge)
- Banquet hall
Rooms Available
-
Executive Room
1 King Bed
840-sq-foot room with sea and city views
Internet - Free WiFi
Entertainment - 42-inch plasma TV with satellite channels
Food & Drink - Coffee/tea maker, minibar (fees may apply), electric kettle, and room service (limited hours)
Bathroom - Private bathroom, separate bathtub and shower, bathrobes, and slippers
Practical - Laptop-compatible safe, iron/ironing board, and desk; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Air conditioning and daily housekeeping
Need to Know - Bed sheets not available
Non-Smoking
Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Minibar
- TV
- Telephone
- Air conditioning
- Bathrobe
- Desk
- Private bathroom
- Slippers
- Satellite channels
- Electric kettle
- Bottle of water
- Room service (limited hours)
- Daily housekeeping
- Separate bathtub and shower
- Free WiFi
- Free cribs/infant beds
- Bed sheets not available
-
Deluxe Twin
2 Twin Beds
464-sq-foot room with city views
Internet - Free WiFi
Entertainment - 42-inch plasma TV with satellite channels
Food & Drink - Coffee/tea maker, minibar (fees may apply), electric kettle, and room service (limited hours)
Bathroom - Private bathroom, shower, bathrobes, and slippers
Practical - Laptop-compatible safe, iron/ironing board, and desk; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Air conditioning and daily housekeeping
Need to Know - Bed sheets not available
Smoking And Non-Smoking
Room/bed type depends on availability at check-in
Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Minibar
- Shower
- TV
- Telephone
- Air conditioning
- Bathrobe
- Desk
- Private bathroom
- Slippers
- Satellite channels
- Electric kettle
- Bottle of water
- Room service (limited hours)
- Daily housekeeping
- Free WiFi
- Room and bed type depend on availability check-in
- Free cribs/infant beds
- Smoking and Non-Smoking
- Bed sheets not available
-
Deluxe Queen
1 Queen Bed
463-sq-foot room with sea views
Internet - Free WiFi
Entertainment - 42-inch plasma TV with satellite channels
Food & Drink - Coffee/tea maker, minibar (fees may apply), electric kettle, and room service (limited hours)
Bathroom - Private bathroom, shower, bathrobes, and slippers
Practical - Laptop-compatible safe, iron/ironing board, and desk
Comfort - Air conditioning and daily housekeeping
Need to Know - Bed sheets not available
Smoking And Non-Smoking
Room/bed type depends on availability at check-in
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- TV
- Telephone
- Air conditioning
- Bathrobe
- Desk
- Private bathroom
- Slippers
- Satellite channels
- Electric kettle
- Bottle of water
- Room service (limited hours)
- Daily housekeeping
- Free WiFi
- Room and bed type depend on availability check-in
- Smoking and Non-Smoking
- Bed sheets not available
-
Junior Suite
1 King Bed
463-sq-foot room with city views
Internet - Free WiFi
Entertainment - 42-inch plasma TV with satellite channels
Food & Drink - Coffee/tea maker, minibar (fees may apply), electric kettle, and room service (limited hours)
Bathroom - Private bathroom, shower/tub combination, bathrobes, and slippers
Practical - Laptop-compatible safe, iron/ironing board, and desk
Comfort - Air conditioning and daily housekeeping
Need to Know - Bed sheets not available, no cribs (infant beds) or rollaway/extra beds available
Non-Smoking
Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Minibar
- TV
- Telephone
- Air conditioning
- Bathrobe
- Desk
- Private bathroom
- Slippers
- Satellite channels
- Electric kettle
- Bottle of water
- Room service (limited hours)
- Daily housekeeping
- Free WiFi
- No rollaway/extra beds
- No cribs (infant beds)
- Bed sheets not available
Guest Reviews
- Thomas (8/5): Good value for money - except terrible breakfast - The Aifa always delivers when it comes to value for money, comfort and quality. The only negative is that the breakfast is actually awful. Such a shame, but it really is that bad. The only thing that looks remotely appetising in is the plastic displays of food!!!!
- a b sitia (8/5): Take note of nos of guest during reservation. - Just good and there is room for improvement at the breakfast food quality .
- Joshua (6/5): - Several parts of the room were falling apart, the ceiling near the air conditioner was mouldy, the ironing board holder wasn't screwed to the wall, the towel hanger was hanging off. The bathroom bath plug was filled with hair. In the bathroom we encountered a cockroach. The floor was constantly wet possibly due to the bath or toilet leaking. The do not disturb and clean room buttons were broken, thankfully they had signs... But they only cleaned our room once over 3 days so we had to buy toilet roll as we had ran out. This was a business suite and I expected better quality. But the building is outdated and requires maintenance or refurbishment..
- GIM-LOO (8/5): - Well maintained
- Hasan (8/5): - Spacious room
- Verified traveler (6/5): - The hotel is a bit old and need some maintenance. AC unable to control fan speed only can adjust temperature. Hot water not hot enough.
- Poon w (6/5): - the hotel situated in town which is good for tourist hotel not upgrade or renovated after years even carpet are dirty & smell not replace staff work not to stadard we even have cockroach inside room every service or request will be charged
- Raphael (6/5): - Alas , hotel feels aged. Breakfast will be better to eat out.
- Kok Leong (10/5): I love it - One of the best hotels in Labuan
- TEKFOH (4/5): - Checked into a room and AC was not working. Waited a while and still not working. Finally staff member came up and said they do have an issue with the AC. Moved to another room and was better. Unfortunately, the corridors were not air conditioned and was very uncomfortable.
- Felicia (8/5): - Room was rather dated but comfortable. The original room we got had a faulty aircon. Initially they suggested we wait for them to fix the aircon (possibly no gas, they weren't sure either) at 10.30pm. We requested a new room as it's late and we wanted to shower and sleep. Luckily this was granted. As with all our other stays at this hotel, it is comfortable. Bring your own blanket if you are travelling with a child and they are sleeping on the sofa. They'll charge for the blanket, we brought ours this time round. Breakfast-wise this time we didn't eat there. But from our other times at this hotel, the breakfast is very basic and will get you to lunchtime.
- azlan shah (10/5): - great hotel and location
- azlan shah (10/5): - Excellent
- Melvin (4/5): - Got a room that has a smell in it. Bedsheet was not changed and still with stains of blood only discovered on my last day. Can find long hair remaining from donno who. Was disgusted at the end of the day.
- Khin Choy (6/5): - I think the hotel is good, just that the upkeep still need more effort. The breakfast is not good though.
- ANUAR (8/5): - Nice hotel, big clean room, friendly and helpful staffs and great location in the centre of town.
- Jim Kian Hock (2/5): - Despite placing "DO NOT DISTURB" sign at the door knob outside, staff still enter the room.
- Mohamed Huzaifah (10/5): - Warm welcome by the staff. Clean.
- Leong Sze (10/5): welcoming - friendly front desk
- Verified traveler (6/5): Breakfast menu - Breakfast buffet it is not a buffet and not clean also hygiene as there are small flies which is taking a nap on their fruit platters.Further more , The variety of breakfast menu is really bad.
- DEXTER (10/5): - Excellent and comfortable place to stay.
- Verified traveler (10/5): - Everything is very good except tv channel which only limited. Channel tv1, tv2, tv3 n astro not available..
- Yusoff (8/5): - Need more improvement followings; 1. Breakfast 2. Services bad, take 1hour to fry mee goreng. 3. Time check out not flexible, some previlage to be given genuine guest need to stay longer due to flight time.
- Verified traveler (8/5): - Very good hotel
- Verified traveler (10/5): - My preferred hotel in Labuan. Friendly and accommodating staff.
- Verified traveler (10/5): - Aifa, my first choice if going to Labuan
- Verified traveler (8/5): - Amazing place
- Verified traveler (10/5): - Great location. Staff especially the front desk are very helpful.
- Verified traveler (10/5): - The beds were very comfortable the staff were helpful No pool Food was good
- Verified traveler (10/5): - Very nicehotel
- Ming (8/5): - Nice location to walk around down town.
- Verified traveler (6/5): - the breakfast not include
- Nurul (10/5): - comfortable & strategic hotel in town.
- Verified traveler (10/5): - Best parking in front hotel & nice accommodation
- Verified traveler (8/5): - Room is spacious
- Verified traveler (8/5): - The hotel location very good.
- Syafiq (10/5): - Huge bathroom, room fully carpeted
- Verified traveler (6/5): - Cleanliness. I think the carpet is not being vacuumed properly because I sneezing many time.
- Verified traveler (10/5): - Very friendly staff and is able to accommodate my change of room as I want to be next to my partner's room. Thank you!
- Verified traveler (8/5): - No hot water in the shower.
- Verified traveler (8/5): - Nice business hotel
- mohd (10/5): - CleanAnd nice hotel
- Verified traveler (10/5): - Big room and easy access
- SimpleT (4/5): - very near to the town with walking distance. However, the room bed sheet very dirty and the towel provided torn. The breakfast does not vary.
- Verified traveler (4/5): - Check out late (after 12pm) will extra chg RM165
- Siti (10/5): - Terbaik, selesa, puas hati
- Hock (8/5): - Location is good.
- Verified traveler (8/5): Overall OK but bed need to be cleaner - Overall is ok but the bed needs to be cleaner as I felt got bugs bite me when I was on the bed
- Verified traveler (10/5): - Nice hotel room for family
- Saravanan (6/5): AIFA ROOMS - Hotel mattress should be replaced. Mattress is one of the key or important factor for guest to have a good and peaceful sleep. Further this is a junior suite.
- Verified traveler (4/5): Double chargeing of credit card - I booked through hotel.com. Our credit card was charged immediately by hotel.com When we check out we were charged again by the hotel. Now I am at a lost where to claim back the over payment.
- HAZIMY (10/5): NICE PLACE IN TOWN - EXCLUSIVE SERVICE. STAFF, SERVICE ROOM, FASILITIES AND MEALS IS VERY GOOD. I WIILING TO SUGGESTION AND RECOMMENDATION TO FRIENDS FOR STAY IN THIS HOTEL. STAY HERE IS EASY TO ME WALKING AND EXPLORE IN LABUAN.
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