Helena Hotel
Location: Sali Helidonaki 14, Old Town, Chania, Greece, 73131, Chania, GR
Star Rating: 3 Stars
Property Type: Hotels
About this Property
Convenient Amenities
Enjoy complimentary wireless internet access, communal living room, and tour/ticket assistance.
Room Service
Indulge in the hotel's convenient room service for a relaxing stay.
Featured Amenities
Benefit from express check-out, multilingual staff, and luggage storage.
Immerse yourself in the charm of Chania at the Helena Hotel, steps away from Old Venetian Harbor. Make the most of your stay with our diverse amenities and excellent location. Book now for an unforgettable experience.
Important Information
- Cash transactions at this property cannot exceed EUR 500, due to national regulations. For further details, please contact the property using information in the booking confirmation.
- Cashless payment methods are available for all transactions.
Policies
Check-in: 03:00 PM - 11:00 PM
Check-out: 11:00 AM
Instructions: The front desk is open daily from 8 AM - 11 PM. To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 11 PM please contact the property in advance using the information on the booking confirmation. Guests will receive an email 72 hours before arrival with check-in instructions. The front desk is staffed during limited hours.
Amenities & Facilities
- Express check-out
- Free WiFi
- Luggage storage
- Express check-in/check-out
- Wheelchair accessible
- Television in common areas
- Safe-deposit box at front desk
- Multilingual staff
- Front desk (limited hours)
- Express check-out
- Tours/ticket assistance
- Free self parking
Rooms Available
-
Double Room, Sea View
1 Double Bed
129-sq-foot room with sea views
Internet - Free WiFi
Entertainment - 20-inch LCD TV
Food & Drink - Refrigerator, espresso maker, electric kettle, and room service
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, shower, free toiletries, and a hair dryer
Practical - Laptop workspace, iron/ironing board (on request), and local maps; cribs (free) available on request
Comfort - Climate-controlled air conditioning, daily housekeeping, and heating
Accessibility - Tile flooring in room
Non-Smoking
Max Occupancy: 3 (2 Adults)
- Coffee/tea maker
- Shower
- TV
- Hair dryer
- Refrigerator
- Desk
- Private bathroom
- Heating
- Tile/marble floor
- Electric kettle
- Wardrobe or closet
- Daily housekeeping
- Espresso maker
- Room service
- Blackout drapes/curtains
- Free WiFi
- Free cribs/infant beds
- Bedsheets provided
- Local maps
- Electrical adapters/chargers
- Laptop-friendly workspace
-
Standard Double Room
1 Queen Bed
161 sq feet
Internet - Free WiFi
Entertainment - 20-inch LCD TV
Food & Drink - Refrigerator, espresso maker, electric kettle, and room service
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, shower, free toiletries, and a hair dryer
Practical - Laptop workspace, iron/ironing board (on request), and local maps
Comfort - Climate-controlled air conditioning, daily housekeeping, and heating
Accessibility - Tile flooring in room
Need to Know - No cribs (infant beds) available
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- TV
- Hair dryer
- Refrigerator
- Desk
- Private bathroom
- Heating
- Tile/marble floor
- Electric kettle
- Wardrobe or closet
- Daily housekeeping
- Espresso maker
- Room service
- Blackout drapes/curtains
- Free WiFi
- No cribs (infant beds)
- Bedsheets provided
- Local maps
- Electrical adapters/chargers
- Laptop-friendly workspace
-
Single Room, Sea View
1 Large Twin Bed
108-sq-foot room, located on the top floor, sea views
Internet - Free WiFi
Entertainment - 20-inch LCD TV
Food & Drink - Refrigerator, espresso maker, electric kettle, and room service
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, shower, free toiletries, and a hair dryer
Practical - Laptop workspace, iron/ironing board (on request), and local maps
Comfort - Climate-controlled air conditioning, daily housekeeping, and heating
Accessibility - Tile flooring in room
Non-Smoking
Max Occupancy: 1 (1 Adults)
- Coffee/tea maker
- Shower
- TV
- Hair dryer
- Refrigerator
- Desk
- Private bathroom
- Heating
- Tile/marble floor
- Electric kettle
- Wardrobe or closet
- Daily housekeeping
- Espresso maker
- Room service
- Blackout drapes/curtains
- Free WiFi
- Bedsheets provided
- Local maps
- Electrical adapters/chargers
- Laptop-friendly workspace
- Location - top floor
-
Triple Room, Sea View
1 Double Bed and 1 Twin Bed
215-sq-foot room with sea views
Internet - Free WiFi
Entertainment - 20-inch LCD TV
Food & Drink - Refrigerator, espresso maker, electric kettle, and room service
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, shower, free toiletries, and a hair dryer
Practical - Iron/ironing board (on request), local maps, and electrical adapters/chargers; free cribs/infant beds available on request
Comfort - Climate-controlled air conditioning, daily housekeeping, and heating
Non-Smoking
Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Shower
- TV
- Hair dryer
- Refrigerator
- Private bathroom
- Heating
- Electric kettle
- Wardrobe or closet
- Daily housekeeping
- Espresso maker
- Room service
- Blackout drapes/curtains
- Free WiFi
- Free cribs/infant beds
- Bedsheets provided
- Local maps
- Electrical adapters/chargers
-
Standard Triple Room
1 Queen Bed and 1 Twin Bed
161 sq feet
Internet - Free WiFi
Entertainment - 20-inch LCD TV
Food & Drink - Refrigerator, espresso maker, electric kettle, and room service
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, shower, free toiletries, and a hair dryer
Practical - Laptop workspace, iron/ironing board (on request), and local maps; cribs (free) available on request
Comfort - Climate-controlled air conditioning, daily housekeeping, and heating
Accessibility - Tile flooring in room
Non-Smoking
Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Shower
- TV
- Hair dryer
- Refrigerator
- Desk
- Private bathroom
- Heating
- Tile/marble floor
- Electric kettle
- Wardrobe or closet
- Daily housekeeping
- Espresso maker
- Room service
- Blackout drapes/curtains
- Free WiFi
- Free cribs/infant beds
- Bedsheets provided
- Local maps
- Electrical adapters/chargers
- Laptop-friendly workspace
-
Superior Double Room, Sea View
1 Queen Bed
215-sq-foot room, located on the top floor, sea views
Internet - Free WiFi
Entertainment - 20-inch LCD TV
Food & Drink - Refrigerator, espresso maker, electric kettle, and room service
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, shower, free toiletries, and a hair dryer
Practical - Laptop workspace, iron/ironing board (on request), and local maps
Comfort - Climate-controlled air conditioning, daily housekeeping, and heating
Accessibility - Tile flooring in room
Need to Know - No cribs (infant beds) available
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- TV
- Hair dryer
- Refrigerator
- Desk
- Private bathroom
- Heating
- Tile/marble floor
- Electric kettle
- Wardrobe or closet
- Daily housekeeping
- Espresso maker
- Room service
- Blackout drapes/curtains
- Free WiFi
- No cribs (infant beds)
- Free cribs/infant beds
- Bedsheets provided
- Local maps
- Electrical adapters/chargers
- Laptop-friendly workspace
- Location - top floor
Guest Reviews
- Michelle (8/5): - Lovely staff and cute little hotel right in the middle of the old town. In a very picturesque walk way. It’s a little dated and has very tiny rooms with even tinier bathrooms with a little personal shower. Not ideal for two. If you have a large suitcase good luck finding space for it
- Selena Di (10/5): - This hotel was absolutely amazing! George gave us great recommendations and was always ready to help us out. The hotel location is perfect, situated in Old Town Chania, walkable at night, clean room, and very safe. Thank you so much George we will definitely be back Selena and Jonathan
- Frank (8/5): - Nice spot, close to everything, very nice staff
- Isabelle (10/5): - George is amazing and gave great recommendations
- Thiemo (10/5): - Die Lage und der Blick auf den venezianischen Hafen ist grandios. Super Personal. Und der Chef outstanding und 24 Stunden privat erreichbar. Unglaublich herzlich und zuvorkommend. Efcharisto para poli!
- Judy (10/5): - George was super helpful and made sure we had everything we needed. He provided many recommendations for breakfast and dinner. He also arranged our taxi to airport. He made the time in Chania very enjoyable
- William (10/5): - The location is great, though it can be a little difficult to find on first arrival. The staff is very, very helpful. The free parking is on the street or in public lots nearby.
- Elizabeth (8/5): - My husband and I stayed in this hotel for 3 nights and we had a great experience. The staff was friendly, helpful and open to answer any questions about the places around the area. The bed was comfortable, the room was very clean and the location was great to walk around the old town of Chania. I really recommend it.
- Clare (10/5): - We had a wonderful 5 night stay here. The hotel is well situated and we had a lovely view of the harbor. Room was spotlessly clean with thoughtful amenities including coffee, comfortable bed, fridge, safe etc. George was so helpful and gave us some great suggestions as well as answering my curious questions about life on Crete. We felt safe and comfortable here and would highly recommend for a stay in Chania.
- marta (10/5): Confort y amabilidad - Recomendable 100%, los chicos de la recepción muy amables siempre ye rwciben con una sonrisa y alguna recomendación. Sin duda la habitación von vistas al mar és maravillosa
- Emily (8/5): - My room has a very good view of the Venetian habour. George and Ilissa are extremely helpful and friendly helping me to know the nearby area, restaurants and attractions. The location of the hotel is perfect for fist timer. It is mid point between the Venetian port and Nea Chora Beach. 10 – 15 minutes walk to other major attractions and the Central bus station.
- Christopher (8/5): - Hotel is excellently located in old town The room on top floor had two windows with excellent views over the harbour Staff were very friendly and helpful
- VINCENT (10/5): - Excellent 2 night stay at this property. George went the extra mile to be of assistance. If I ever come back to Chania, this is where I'll stay. Much appreciated, and many thanks.
- Daniel (10/5): - Loved Hotel Helena! Location and view were wonderful! Staff were hospitable and kind. Definitely recommend. Great quality with price very worth it
- Nicholas (8/5): - This is the 2nd time in four years that I have stayed here. Both times were excellent experiences. Owners and staff have been extremely helpful in all questions and concerns. Views from room windows can be spectacular.
- Laura (8/5): Hotel muy céntrico - Georgio nos recomendó muy bien. El hotel tiene una ubicación excelente.
- Anna (8/5): kann man weiterempfehlen - alles prima..sauber und alle serhe freundlich.
- mariano (10/5): Volvería sin dudar - Totalmente recomendable. La ubicación y atención fue excelente
- Rooda (10/5): - 숙소주변은 새벽까지 사람이 많아 으슥하지 않습니다. 밤늦게까지 돌아다니기 좋고 있을거 다 있어요. 객실은 조금 오래되었으나 깨끗하고 깔끔합니다. 가장 좋은건 창문으로 바다가 보입니다. 저렴한 가격에 가성비 좋아요. 직원과 사장님은 너무 친절했습니다. 영어를 못해 대화는 안통했지만 마주칠때마다 재밌게 놀고있냐고 물어봐주셨어요. 가성비있는 호텔로 추천합니다
- Verified traveler (10/5): - The property was in a great location The owners are very kind and helpful.
- Verified traveler (10/5): - Beautiful spot, friendly, accommodating host, it was,perfect but the bed was too hard!
- Naheem (10/5): - Me and my wife stayed at Helena Hotel during our visit to Chania. It was a great hotel which had a perfect location with everything within walking distance. Clean and tidy hotel with good sized rooms. Bedrooms with the Chania harbour view are amazing and beautiful. Staff who were a father and son team were excellent, extremely helpful, polite, welcoming, pleasant and accommodating who went the extra mile to assist us. I Would definitely stay at Helena Hotel again I would highly recommend Helena Hotel. Thank you for your kindness and assistant.
- Helen (8/5): - In a great location for exploring Chania, the harbour is less than a minutes walk, as is the town, but you wouldn't know it. The owner and his son were very friendly and gave us lots of good advice on where to visit and great restaurants to eat at. Thank you for making our stay so welcome. The room was cleaned every day with clean towels every other day. We had the first floor room without views, but were out all day and evening so this did not bother us.
- Heather (8/5): Cute Hotel - Fabulous location, adorable hotel room. We really enjoyed our stay here. Our room had a view of the bay and waterfront area in Old Town. Bed was a little hard and I could hear some noise from outside in the distance.
- Stella (2/5): Terrible noise - No complaints about the hotel itself or the staff but for two out of three of the nights we stayed here there was incredibly loud music with a thumping bass coming from one of the bars across the harbour until 5 or 6am. This made it impossible to sleep and basically ruined our stay in what was a lovely hotel with a great view. When we complained to the staff they were very concerned but said they could do nothing about it.
- Verified traveler (10/5): - Pleasant hotel in historic part ofChania, owned by the family for over 100 years. Well located in a quiet street just off the bustling heart of the city,so convenient for everything including a quiet siesta to restore energy levels.
- Verified traveler (8/5): - Noce hotel in the center of chania. Good view............
- RACHELE (10/5): HOTEL idéalement situé - L'accueil est très chaleureux,avec de vrais échanges ainsi que des conseils sur les sites à visiter. L’hôtel est idéalement situé, quasiment sur le vieux port de La Canée, dans les ruelles typiques de la vieille ville, à deux pas des restaurants et à 10 minutes-1/4 d'heure à pied de la gare routière qui dessert tous les sites touristiques crétois.
- Graeme (10/5): Perfect location - Very nice hotel in a fabulous location, beds a little hard but overall a great place to stay
- Sara (10/5): Fantastiskt läge - Läget är fantastiskt, mitt bland alla mysiga gränder samt nära till hamnen och restaurangkvarter. Alla i personalen är trevliga och hjälpsamma. Rummet var litet och med enkel standard men alldeles lagom för våra behov. Det var rent, men lite slitet. Med tanke på priset för detta läge har vi inget att klaga på.
- Victoria (10/5): Top marks - Nice friendly owners. Gave us helpful information about local area
- Antonio (8/5): Grazioso albergo con bella vista sul porto - Camera pulita ed efficiente in pieno centro storico a due passi dal porto e dalla fortezza veneziana. Personale molto disponibile.
- Claude (10/5): Very helpful Mrs Heleni - After a booking mistake, our room was not available anymore but Mrs Heleni was extremely involved to find us a solution.
- Verified traveler (6/5): Hôtel correct pour le quartier - l’hotel est bien situé. Le personnel est courtois et serviable. Les lits sont peu confortables et la ventilation était bruyante.
- Verified traveler (8/5): Great value hotel in a lovely location - Great little hotel in a lovely spot in Chania's Old Town. Bit tough to find (make sure to type the name of the hotel into your map app, the street address and postcode take you somewhere close by but not quite there!). Very reasonably priced, facilities at the basic end of things but a couple of the friendliest owners I've ever met. My only complaint is the in-room fridge was quite noisy when the compressor kicked in and out, but otherwise all good.
- Amy (10/5): Great location - Well located to metro and hop on hop off bus. Old hotel, clean, friendly staff. Free drink for my birthday!
- Reni (10/5): Great hotel - Our room was very basic - tiny shower, no safe available. Location was great though, and we had everything we needed and it was always clean. The owner and his son were wonderful people. We would stay here again.
- Enzo (8/5): Nice hotel in the old town - We really enjoyed our staying in Chania. The staff was very nice and kind. The hotel is right in the heart of the old town. The room was clean and comfortable. Top!
- Laura (10/5): Two days in te old town of Xania - The two days we spent in Helena Hotel in Xania were perfect because the hotel is in the old town. We left the car when we arrive to the city and we went back after the two days. Everything interesting in the old town is very very close to the hotel. Besides we followed the recommendations of the owner, who demonstrated being a good guide for the tourists who visited the city (gastronomy, sightseeing and so on). Thank you very much!
- Helen (10/5): Awesome view from room - Located in the old town. Perfect for a few days stay. We were out all day & great to stay in the old town at night. Owners very helpful.
- Ly (8/5): - Hotel très bien situé dans une petite ruelle très charmante. Personnel sympa et chambre propre. Mon seul regret et quil ne nous ai pas donné une chambre avec vue sur le port comme je l'avais demandé lors de la réservation mais apparemment aucune n'était disponible...
- christophe (10/5): Vivement conseillé - Très bon choix
- Verified traveler (8/5): Great location - George was very friendly and helpful.Good wifi in the room and 1 minute to the waterfront.Easy walk into city.It is situated in the old town which has bags of charm
- Marita (10/5): Great place - Great place to stay. Nice and tidy room, good location in old town and friendIy staff gave good ideas for dinner and breakfast places nearby.
- Evangelos (10/5): Μερική θέα στο λιμάνι - Η διευθυνση που δινετε στο site σας είναι λάθος. Το ξενοδοχείο βρισκεται στη Σαλη Χελιδονάκη, δευτερη παράλληλο (προς το λιμανι) της Θεοτοκοπουλου και οχι σε παροδο της Θεοτοκόπουλου. Ευτυχώς ο εξυπηρετικός ρεσεψιονιστας ήρθε και με πήρε από την Θεοτοκοπούλου.
- Verified traveler (10/5): TOP Zimmer und freundliches Personal - Sehr geräumige saubere und helle Zimmer sowie Badezimmer mit super Ausblick auf den Hafen! Würde jederzeit wieder buchen und dieses Hotel weiterempfehlen.
- Ann Marie (10/5): Perfect hotel - Perfect hotel, absolutely lovely people and fantastic location - two seconds from the Venetian harbour (and the 5th floor has beautiful views of the harbour too). Big thanks to Antonis and his two sons George and Eftaki for making my stay so wonderful! I can't wait to stay again!
- Verified traveler (10/5): Old World Charm - Wonderful simple traditional Greek hotel amidst narrow cobbled streets full of tavernas,shops and restaurants. Wonderful ambience, particularly in the evenings. Not easy to find, but worth it.
- Oualid (8/5): hotel helena, crete, chania - the owner and his son were really nice people. good conversations , helpful with directions and good advise of where you should go visit. crete is beautiful, Chania is georgeous .
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