Elia Portou Due

Location: Portou 28, Chania Town, gr

Star Rating: 8.6 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: 03:00 PM - 11:00 PM

Check-out: 11:00 AM

Amenities & Facilities

• Guest education on local ecosystems and culture
• Non-smoking rooms
• Air conditioning
• Family rooms
• Luggage storage
• Fax/photocopying
• Tour desk
• Ironing service
• Hot tub/Jacuzzi
• Car hire
• Non-smoking throughout
• Private check-in/check-out
• Shuttle service (additional charge)
• Concierge service
• Fruits
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Hand sanitizer in guest room and key areas
• Cashless payment available
• Fire extinguishers
• First aid kit available
• Sanitized tableware & silverware
• Contactless check-in/check-out
• Invoice provided
• Guests can opt-out any cleaning services during stay
• Smoke alarms
• Shared stationery like menus, pens are removed
• Physical distancing in dining areas
• CCTV outside property
• Process in place to check health of guests
• Access to health care professionals
• Screens / Barriers between staff and guests for safety
• Face masks for guests available
• Delivered food - securely covered
• Security alarm
• Thermometers for guests provided by property
• Key card access
• Mobile app for room service
• Television in common areas
• Free wired internet
• Scuba diving on site
• Snorkeling on site
• Airport transportation - pickup (surcharge)
• Airport transportation - drop-off (surcharge)
• Internet access
• Housekeeping on request
• Wine release events
• Guest education on local ecosystems and culture
• Accessible shuttle
• No accessible shuttle
• Accessible train station shuttle
• No accessible train station shuttle

Rooms Available

• Standard Room

  This double room has a satellite TV, tea/coffee maker and air conditioning.

  Max Occupancy: 2 (2 Adults)

  • Shower
  • Safety deposit box
  • TV
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Refrigerator
  • Desk
  • Toilet
  • Private bathroom
  • Slippers
  • Satellite channels
  • Private entrance
  • Hardwood or parquet floors
  • Wardrobe or closet
  • Bidet
  • Coffee machine
  • Linen
  • Entire unit located on ground floor
  • Upper floors accessible by stairs only
  • Toilet paper
  • Bottle of water
  • Trash cans
  • Cots
  • Shampoo
  • Body soap
  • Shower cap
  • Socket near the bed
  • Smoke alarm
  • Fire extinguisher
  • Key card access
  • Single-room air conditioning for guest accommodation
  • Hand sanitiser

• Classic Room with Hot Tub

  This double room's special features are the hot tub and the spa bath. Providing free toiletries and bathrobes, this double room includes a private bathroom with a walk-in shower, a bidet and a hairdryer. The double room provides air conditioning, a private entrance, a coffee machine, a wardrobe and a flat-screen TV with satellite channels. The unit offers 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Shower
  • Safety deposit box
  • TV
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Refrigerator
  • Desk
  • Toilet
  • Private bathroom
  • Slippers
  • Satellite channels
  • Private entrance
  • Hardwood or parquet floors
  • Wardrobe or closet
  • Bidet
  • Coffee machine
  • Linen
  • Entire unit located on ground floor
  • Upper floors accessible by stairs only
  • Toilet paper
  • Bottle of water
  • Trash cans
  • Cots
  • Shampoo
  • Body soap
  • Shower cap
  • Socket near the bed
  • Smoke alarm
  • Fire extinguisher
  • Key card access
  • Single-room air conditioning for guest accommodation
  • Hand sanitiser

• Two-Bedroom Suite with Balcony

  Boasting a private entrance, this air-conditioned suite features 2 bedrooms and 1 bathroom with a walk-in shower and a bidet. Featuring a balcony, this suite also features a coffee machine, a wardrobe and a flat-screen TV with satellite channels. The unit has 3 beds.

  Max Occupancy: 4 (4 Adults)

  • Shower
  • Safety deposit box
  • TV
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Refrigerator
  • Desk
  • Toilet
  • Private bathroom
  • Slippers
  • Satellite channels
  • Private entrance
  • Hardwood or parquet floors
  • Wardrobe or closet
  • Bidet
  • Coffee machine
  • Linen
  • Upper floors accessible by stairs only
  • Toilet paper
  • Bottle of water
  • Trash cans
  • Cots
  • Shampoo
  • Body soap
  • Shower cap
  • Socket near the bed
  • Smoke alarm
  • Fire extinguisher
  • Key card access
  • Single-room air conditioning for guest accommodation
  • Hand sanitiser

• One-Bedroom Suite

  Featuring a private entrance, this air-conditioned suite consists of 1 living room, 1 separate bedroom and 1 bathroom with a walk-in shower and a bidet. The suite provides a coffee machine, a wardrobe, a safe deposit box, a sofa and a flat-screen TV with satellite channels. The unit offers 2 beds.

  Max Occupancy: 4 (4 Adults)

  • Shower
  • Safety deposit box
  • TV
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Refrigerator
  • Desk
  • Toilet
  • Private bathroom
  • Slippers
  • Satellite channels
  • Private entrance
  • Sofa
  • Hardwood or parquet floors
  • Wardrobe or closet
  • Bidet
  • Coffee machine
  • Linen
  • Upper floors accessible by stairs only
  • Toilet paper
  • Sofa bed
  • Bottle of water
  • Trash cans
  • Cots
  • Shampoo
  • Body soap
  • Shower cap
  • Socket near the bed
  • Smoke alarm
  • Fire extinguisher
  • Key card access
  • Single-room air conditioning for guest accommodation
  • Hand sanitiser

Guest Reviews

• Bernhard (9/5): -
• Mag et John (9/5): -
• GUEHAIRIA (10/5): -
• elodie (10/5): - L'emplacement en pleine zone piétonne, pas bruyante, la chambre très bien équipée Petit bémol mais c'est un détail le petit déjeuner était dans un autre hôtel et pour se garer c'est pas facile car peu de places en dehors des remparts
• lode (8/5): -
• Aude (9/5): Very good, staff was very helpful and available to help. Very comfortable stay - Very cozy and clean. Very easy access Maybe a little noisy as the room is directly on the street. But streets are not open to cars so the noise is limited.
• Margarita (10/5): -
• DIMOSTHENIS (9/5): Άνετη και απροβλημάτιστη διαμονή - Άνετα, μεγάλα και μαλακά κρεβάτια. Πολύ καλό πρωινό με πλούσια ποικιλία. Για ένα τόσο όμορφα ανακαινισμένο και διακοσμημένο δωμάτιο, το κλασσικό μπλε γυάλινο σταχτοδοχείο του 1 ευρώ από το ΙΚΕΑ, στο μπαλκόνι χαλάει όλη την εικόνα. Ήθελα να το πετάξω. Έστω και ένα μικρό τενεκεδάκι, θα ταίριαζε πιο πολύ με το μαλκόνι ενός νεοκλασσικού κτηρίου. Θα ήθελα καλύτερη σήμανση της κύριας εισόδου του καταλύματος. Ακόμα και ένα "Welcome to Portou Due" θα ήταν αρκετό αλλά και θα πρόσθετε ακόμα μία όμορφη πινελιά. Βέβαια, καμία από τις παραπάνω παρατηρήσεις δεν μου χάλασε την πολύ καλή συνολική εικόνα.
• Giovanni Antonio (10/5): -
• Κωνσταντινος (10/5): -
• Κατερίνα (10/5): -
• Afroditi Sifakaki (10/5): - Το δωμάτιο ήταν πολύ καθαρό και πολύ όμορφο ακριβώς όπως τις φωτογραφίες! Το προσωπικό πολύ φιλικο και εξυπηρετικό,η κοπέλα ήρθε μέχρι το δωμάτιο να μας δείξει τα πάντα! Σίγουρα θα σας ξαναπροτιμησουμε!
• Camilla (8/5): -
• ALEXANDROS (8/5): - ΠΟΛΥ ΚΑΛΗ ΤΟΠΟΘΕΣΙΑ, ΑΝΕΤΟ ΜΟΝΤΕΡΝΟ ΚΑΙ ΟΜΟΡΦΟ ΚΑΤΑΛΥΜΑ ΣΕ ΠΡΟΣΙΤΗ ΤΙΜΗ. ΣΤΟΝ ΠΡΩΤΟ ΟΡΟΦΟ ΠΟΥ ΜΕΙΝΑΜΕ Η ΜΟΝΩΣΗ ΔΕΝ ΕΙΝΑΙ ΚΑΘΟΛΟΥ ΚΑΛΗ ΜΕ ΑΠΟΤΕΛΕΣΜΑ ΝΑ ΑΚΟΥΓΟΝΤΑΙ ΠΕΝΤΑΚΑΘΑΡΑ ΟΙ ΟΜΙΛΙΕΣ ΑΠΟ ΤΟΝ ΕΠΑΝΩ ΟΡΟΦΟ ΚΑΙ ΑΡΚΕΤΑ ΕΝΤΟΝΑ ΤΑ ΒΗΜΑΤΑ ΤΩΝ ΕΚΑΣΤΟΤΕ ΕΝΟΙΚΙΑΣΤΩΝ.
• maribel (9/5): -
• Christina (5/5): Très bon emplacement mais très mal insonorisé. - La localisation est top, juste à côté du port de la Canée. Le personnel est très gentil Le bruit a l'intérieur de l'hotel car c'est très mal insonorisé. On entend le bruit de pas des voisins, le bruit des valises au sol. Je n'ai pas pu dormir.
• Annette (10/5): -
• Evelyn (9/5): Wunderschön. In der lebhaften und autofreien Stadt wohnen. Und bei Bedarf eine Viertelstunde am Me…. - Super schön und geschmackvoll eingerichtet. Tolle bequeme Matratzen. Freundliches und hilfsbereites Personal- von Empfang übers Zimmermädchen bis zum Frühstückspersonal. Frühstück super. Guter Kaffee in allen Varianten rund täglich Neues auf dem großen und immer sehr appetitlichen Buffet. Wir werden wieder kommen! Im Vorfeld wäre Info schön gewesen, dass das Taxi nicht bis zum Hotel fahren kann und man noch ein Stück zu Fuß gehen muss. Der Shuttle Fahrer hat uns völlig Nervös gemacht, ob wir das auch finden? Da wir zum ersten Mal in Chania waren, erschien uns das erst kompliziert. War aber dank Google problemlos machbar.
• Ismini (10/5): -
• Michelle-Marie (9/5): Good for a short stay - Very nice location. I was charged extra tax when I arrived there. Athough I payed everything on booking before I arrived. Very squeaky floors. It’s a very old building and you can hear the guest walking in the bedroom on top of you and the people staying on the bottom can hear you walking. The toilets are very high you need a small step to put your feet on otherwise they are hanging.
• PREM (10/5): -
• Regine (10/5): -
• Eduardo (8/5): - Ubicación, desayuno muy bueno, amabilidad del personal. La habitación 101 da a la calle, por lo que es un poco oscura y tenía humedad. También se oía mucho el piso superior al ser el suelo de madera.
• Antonella (9/5): Tutto molto bello - Colazione posizione
• Carla (8/5): - A limpeza, o local é muito giro mas de difícil acesso para pessoas com incapacidade. Quarto pequeno e local complicado de acessibilidade para pessoas com necessidades.
• mariansandu88 (9/5): -
• Maria (1/5): - Το μόνο θετικό ήταν η καθημερινή καθαριότητα του δωματιου Το δωμάτιο ήταν σαν υπόγειο χωρίς φως ηλίου και χωρίς κάποια ιδιωτικοτητα καθώς εάν άνοιγες το παράθυρο περνούσε έξω κόσμος και έβλεπε το δωμάτιο σου. Μύριζε μούχλα και υγρασία και το τζακούζι δεν λειτουργούσε σωστά καθώς ήταν βουλωμένο και όταν αδειαζε γέμιζε όλο το μπανιο νερό. Η υφασμάτινη πολυθρόνα και καρεκλα ήταν πάρα πολύ βρώμικες με λεκέδες πολλών μηνών.Δεν υπήρχε χώρος για να απλώσεις τις πετσέτες σου και τα μαγιό σου (σε ενα παραθαλάσσιο μερος) με αποτέλεσμα να τα απλώνουμε στα παράθυρα σαν τσαντίρι. Τέλος το ξύλινο ταβάνι του δωματίου ήταν το πατωμα του πάνω δωματίου με αποτέλεσμα και ο παραμικρό θόρυβος να ακούγεται πολύ έντονα.
• fay (9/5): -
• Giovanna (9/5): Appartamento molto bello e curato e personale alla reception gentilissimo. - Posizione ottima in centro, acqua gratuita nel frigo bar, letti comodi, accappatoi e ciabattine a disposizione. Sarebbe un buon servizio avere una convenzione con il parcheggio a pagamento più vicino, trovandosi in zona pedonale
• Marjorie (10/5): Hotel liegt mitten in der Altstadt, alles erreichbar. Tolles Zimmer mit 2! Balkone - Bequeme Betten, super Lage!
• Petra (9/5): -
• Khoury (8/5): מקום מצוין במרכז העיר -
• andrea (7/5): Ottimo potenziale ma..... - Ottima posizione, l'hotel è in una zona pedonale, quindi la macchina è da parcheggiare fuori dal centro storico,. Sono molto disorganizzati, noi abbiamo prenotato e quando siamo arrivati non ne sapevano nulla,,,la ragazza alla reception, forse poco esperta
• Fabio (8/5): -
• Nicolaj (10/5): -
• Dimitra (8/5): - Πολύ καλη τοποθεσία και καθαρο δωμάτιο. Το αρνητικο ηταν οτι δεν υπηρχε καλη μονωση και ακουγαμε τους απο πάνω συνεχεια σαν να ηταν μεσα στο δωματιο..Νομιζω ειναι κατι που πρεπει να διευθετηθεί..
• Εμμελεια (10/5): -
• Dionisio Fragkogiannis (10/5): -
• ERIC (8/5): Très bon emplacement pour découvrir la ville - Les deux chambres séparées, être dans la vieille ville et près du parking Plaza. Le kit brosses à dents et dentifrice, et l' eau au frais. La décoration La douche Les toilettes dans la salle d'eau
• Alicia (7/5): - L'emplacement est parfait, dans le vieux centre de Chania mais au calme. Une chambre assez spacieuse et une armoire pour ranger ses vêtements, très apprécié ! Le jacuzzi est un petit plus mais dans une chambre ce n'est pas tres pratique. Le bruit tout d'abord et ensuite la forte odeur d'humidité. La douche n'est pas top, trop petite et le pommeau est trop vieux
• Frédéric (9/5): Charmant séjour dans un endroit magnifique. - La localisation, le confort de la chambre, la gentillesse du personnel. Le service de nettoyage inégale d’un jour à l’autre.
• Roberta (8/5): - Eccezionale la posizione, gentilissimo lo staff Stanza molto piccola, qualche scivolone sulla pulizia (un paio di volte abbiamo trovato sporchi lavabo e piano del lavabo
• John (10/5): - Loved this place, right in the heart of Old Town. Great room, cold AC
• Sheila (7/5): -
• Sindy (10/5): -
• sara (10/5): Great place - Everything was amazing. Definitely recommend it. It might just a bit noisy at night as its located close to bars/restaurant.
• Einat (8/5): למרות ההערות נהננו לשהות במלון בעיר העתיקה במיקום שקט במקום מעוצב עם שרות חיובי - שרות קבלה אדיב שנמצא בחלק הגדול של המלון מרחק כ100 מ קרוב לים, ומיקום נהדר ושקט בסמטה בכניסה לעיר העתיקה בבניין יפהפה. החדר מעוצב יפה. חדר סטנדרט קטן עם קירות אלכסונים כך שהיה צפוף מקום וללא ספסל לפתוח מזוודות. תקרת עץ כך שהשכנים למעלה העירו אותנו בכל צעד והזזת חפץ. לא היה מקום לתלות בגדי ים ומגבות רטובות מהים.
• NATASA (10/5): -
• Chrystalla (10/5): -
• Massimo (6/5): -
• Maurizio (9/5): -
• Céline (10/5): Perfect location, staff and breakfast - Exellent breakfact included in a historic building. Also the room was really HUGE and a super giant Shower. Bonus : I forgot a dress and my towel, they kept it and labelled it so I could get it back.
• Dino (10/5): - Camera splendida. Check in da fare in un' altra struttura un po' complicata da trovare (ci perdi 5 minuti). In pieno centro. Silenziosa e pulita. Bagno un po' piccolo. Ci tornerei
• ACHILLEAS (10/5): Perfect suite in the heart of old town - Luxurious and beautiful suite in the heart of the old town of Chania. Next to the center of the city, it is the perfect spot to enjoy the day and nightlife and the hospitality of the local people. I strongly recommend it
• Mark Le Feuvre (7/5): good accommodations and helpful staff - Comfortable rooms - spacious and clean - nice decor - location was convenient. Nice facilities - staff very helpful. The noise from the floor above was loud and woke us up. I booked a '2 bedroom suite' you had to walk through one bedroom to get to the bathroom - I was expecting 2 bathrooms as per the ad
• Denisa Floriana (10/5): - It was very clean and actually in the main area close to everything. Totally recommend ☺️
• Frida (9/5): -
• Hollie (10/5): FABULOUS - The staff were incredibly helpful and made us feel so welcome. The accommodation was wonderful. Thank you so much. Nothing.
• olivier (8/5): -
• vincenzo (9/5): Da ripetere - Ottima la pulizia, la posizione e la disponibilità del personale Solo un po' piccola la toilette
• AnnaC (10/5): - Staff were super personable, helpful and friendly..Perfect central location -close to all. Room was small but not a problem for me as I only use it to sleep! No complaints!
• Martin (6/5): - Jacuzzi tv and shower No aircon, noisy and safe broken
• Łukasz (10/5): -
• Lone (9/5): -
• Piet (5/5): Schimmelgeur in kamer verpestte alles - goed locatie in centrum kamer leek op het eerste gezicht mooi de schimmelgeur als je binnenkwam, er stond een ontvochtigingstoestel en je zag aan de muren schimmelafzetting, eigenlijk onverantwoord dat je dit nog verhuurd
• Claus (9/5): -
• Francine (9/5): Excellent séjour je recommande cet hotel - L’hôtel est excellemment bien situé. La chambre est confortable et la salle de bain bien équipée. Le personnel est serviable et souriant. Le petit déjeuner est varié et très bon. le petit déjeuner ne commence qu’à 8hre.
• Sinead (8/5): Worth only what paid - Location Quiet Comfy beds Value for money Staff were not welcoming either at check in or breakfast or thankful upon check out. However, we were walked to the property which was nice. Space was smaller than expected. One towel was stained and dirty. Floors were still wet on arrival even though we couldn't check in until 3pm even though the cleaner knocked and asked us to leave at 11.15. Check out is 11.
• Kaia (8/5): -
• Tania (5/5): - The location is fantastic! The room is well equipped. There is no soundproof! You can hear everything from the level above. In addition, for the two nights stay we had there, the electricity was keep going out. We mentioned it within the first hour of the stay. The staff did not seem eager to fix it, and also they didn't now sound surprised by this matter, which made us think that was a well known issue for them. Throughout our stay it was difficult to keep the room cold, dry our hair and so on due to the continues power outages. When we mentioned that the issue is keep happening, they did not even offer a compensation, or at least a free breakfast l, anything that would show in a tangible way that they care...
• Adrian (8/5): -
• roseline (1/5): chambre extrêmement sombre et lugubre porte de la chambre donne directement sur la rue - nous n'avons rien aime à part sa situation chambre très très sombre ,lugubre ,petite fenêtre avec des barreaux la chambre donne directement sur la rue !!!pas de balcon il faut avoir la lumière allumée en permanence même en plein jour !!l'c'est très anxiogène
• Leandro (10/5): - Ótima localização. Quarto confortável
• Turid (10/5): -
• Magdalena (10/5): - Piękne miejsce, zadbane , czyste, świetna lokalizacja,zameldowanie błyskawiczne , doskonały kontakt, wszyscy serdeczni i pomocni.Polecam
• Turid (8/5): -
• ILARIA (9/5): - Ottima posizione, camere accoglienti, letti comodissimi, ottima colazione servita nel vicinissimo hotel Fatma Niente
• CHRISTINA (7/5): Υπέροχη ρομαντική διαμονή στο κέντρο των Χανίων. - Το δωμάτιο είχε ωραία διακόσμηση, ήταν στο κέντρο της παλιάς πόλης και το τζακούζι ήταν υπέροχο. Επίσης είχε εξαιρετικό πρωινό με μια ευγενέστατη υπάλληλο να μας περιποιείται. Είχε πολλή φασαρία παρότι ήταν στον 3ο όροφο.
• ΛΥΚΟΠΟΥΛΟΥ (10/5): -
• SUSAN (6/5): - Amazing breakfast, lots of options, fresh fruit. Very clean place and amazing staff. You could hear the guests upstairs walking and talking at 12am, 2am and again at 4am - it was loud. Then in the morning an adult was crying - we all heard it. The second morning there was a leak from the upstairs, offered to move us from a two bedroom suite to another property but only a single bedroom suite - we were a party of 4. This was to fix the leak, we had thought they would move the guests above us as that was where the leak occurred and would need to be fixed. Nope we got hear the same noise for the third night.
• Efi (10/5): -
• Mustafa Gürkan (10/5): -
• Mustafa Gürkan (10/5): -
• Mustafa Gürkan (10/5): - Konumu çok iyi, odalar çok konforlu ve kaliteli.Çalışanlar çok kibar, güler yüzlü ve yardımcı. Ben şahsen çok çok memnun kaldım
• Kamilia Al Assas (6/5): -
• Manolis (9/5): -
• ΒΑΣΙΛΗΣ (10/5): -
• Kevin (9/5): Good service and comfortable room with stunning view - Despina was very welcoming and offered us a superior double room in the hotel for the same price as the rooms we had booked down the road (at a pretty special price). It was my partner’s birthday celebration so that was kind and well received. When we saw the room and its view (see photos) accepting the offer was a no brainer. The bed was huge and very comfortable (though pillows were a little firm, for my partner’s taste). Bathroom and shower all good. Views across the harbour to the lighthouse were exceptional. It was quiet but then it was a Wednesday night in January. Expect it to be much livelier May to October. Breakfast was varied and very generous. The sound insulation between the rooms was not great. It’s an old building with wooden floors. We could hear someone walking above us, for a while, but it was no real problem as he or she was very quiet. Tea and coffee was provided in the room but there was only one tea bag and no milk. Also, there was no kettle. Perhaps we should have boiled water for tea in the coffee maker? Not sure, so I had black coffee instead. When we returned to the hotel quite late it took us a while to realise that you just wave the card at the street door to unlock it. In our (by then) well-oiled state we couldn’t understand why there wasn’t a slot for the card! Can’t blame anyone but ourselves for that, I guess…
• Kimon_g (9/5): -
• Εμμανουηλίδης (10/5): -
• Georgia (10/5): -
• Giovanni (7/5): - Odore di umido. Forse il sistema di aereazione dovrebbe funzionare meglio
• Anne (10/5): - Chambre agréable au coeur de la vieille ville, excellent petit-déjeuner
• Charis (5/5): Not a great stay - Great location The room was noisy and the window was facing the street. Someone sat outside our door at 2am and was speaking loudly on the phone. The bathroom was humid and the toilet seat was uncomfortable.
• Aurelie (9/5): Très beau et emplacement idéal - Tout était parfait, la chambre très belle et l'emplacement idéal. Un peu de bruit venant de l'escalier mais peu fréquenté donc tout à fait acceptable.
• Km (6/5): We love the location of this property but improvements need to be made - It’s location So noisy from floorboards above needs soundproofing!
• Km (8/5): We really loved the central location & the staff were very nice - Fantastic location Very clean No outside space Room was dark not enough natural light
• Rutger (7/5): - Good location, welcoming staff. Good bathroom with ammenities. Very noisy due to it being an old building in the city centre. Understandable, but sadly our upstairs neighbours were noisy until deep in the night. Therefore we didn't sleep much.
• Lynn (10/5): -
• Miłosz (10/5): Romantyczna podróż we dwoje - Klimatyczne miejsce, super lokalizacja, przemiły personel, polecam

Photos