Sapporo's Secret Onsen Sanctuary Marukoma Onsen Ryokan

Location: Shikotsuko Poropinai 7, Chitose, jp

Star Rating: 3 Stars

Property Type: Ryokans

About this Property

Important Information

Policies

Check-in: 02:00 PM - 08:00 PM

Check-out: 10:00 AM

Amenities & Facilities

• Health or beauty spa nearby
• Offsite parking discounted rates available
• Parking
• Restaurant
• Terrace
• Family rooms
• Lift / Elevator
• Safety deposit box
• Hot tub/Jacuzzi
• Sauna
• Karaoke
• Concierge service
• Kid meals
• Public Bath
• Coffee Shop on site
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Cashless payment available
• Fire extinguishers
• First aid kit available
• Sanitized tableware & silverware
• Contactless check-in/check-out
• Guests can opt-out any cleaning services during stay
• Smoke alarms
• Property cleaned by professional cleaning companies
• Physical distancing in dining areas
• Key access
• Food delivered to guest room
• CCTV outside property
• Process in place to check health of guests
• Access to health care professionals
• Screens / Barriers between staff and guests for safety
• Face masks for guests available
• Delivered food - securely covered
• Security alarm
• Thermometers for guests provided by property
• Television in common areas
• Snack bar/deli
• Self parking (surcharge)
• Offsite parking discounted rates available
• Spa tub (surcharge)
• Games
• Housekeeping on request
• Reception hall
• Japanese garden
• Fishing nearby
• Health or beauty spa nearby
• Snow sports gear
• Paddle boating nearby

Rooms Available

• Room with Tatami Area & Lake View - Non-Smoking

  The air-conditioned triple room offers a flat-screen TV, tatami, a tea and coffee maker, yukata as well as lake views. The unit has 2 beds and 1 futon.

  Max Occupancy: 3 (3 Adults)

  • Coffee/tea maker
  • TV
  • Telephone
  • Air conditioning
  • Refrigerator
  • Desk
  • Toilet
  • Heating
  • Slippers
  • Electric kettle
  • Upper floors accessible by elevator
  • Toilet paper
  • Trash cans
  • Yukata
  • Accessible by lift
  • Smoke alarm
  • Fire extinguisher
  • Key access
  • Tatami (traditional Japanese flooring)

• Suite with Tatami Area - Non-Smoking

  The air-conditioned suite has 1 bedroom and 1 bathroom with slippers. The suite features a flat-screen TV, tatami, a tea and coffee maker, yukata as well as lake views. The unit has 2 beds.

  Max Occupancy: 5 (2 Adults)

  • Coffee/tea maker
  • TV
  • Telephone
  • Air conditioning
  • Refrigerator
  • Desk
  • Toilet
  • Private bathroom
  • Heating
  • Slippers
  • Electric kettle
  • Upper floors accessible by elevator
  • Toilet paper
  • Trash cans
  • Yukata
  • Accessible by lift
  • Smoke alarm
  • Fire extinguisher
  • Key access
  • Tatami (traditional Japanese flooring)

• Room Selected at Check-In - Non-Smoking

  The quadruple room offers heating, as well as a shared bathroom boasting slippers. This quadruple room is air-conditioned and has a flat-screen TV, tatami, a tea and coffee maker and yukata. The unit has 4 futons.

  Max Occupancy: 4 (4 Adults)

  • Coffee/tea maker
  • TV
  • Telephone
  • Air conditioning
  • Refrigerator
  • Desk
  • Toilet
  • Heating
  • Shared toilet
  • Slippers
  • Electric kettle
  • Linen
  • Upper floors accessible by elevator
  • Toilet paper
  • Trash cans
  • Yukata
  • Accessible by lift
  • Smoke alarm
  • Fire extinguisher
  • Key access
  • Tatami (traditional Japanese flooring)

• Japanese-Style Room with Lake View - Non-Smoking

  The family room offers heating, as well as a shared bathroom boasting slippers. The air-conditioned family room features a flat-screen TV, tatami, a tea and coffee maker, yukata as well as lake views. The unit has 2 beds.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • TV
  • Telephone
  • Air conditioning
  • Refrigerator
  • Desk
  • Toilet
  • Heating
  • Shared toilet
  • Slippers
  • Electric kettle
  • Linen
  • Upper floors accessible by elevator
  • Toilet paper
  • Trash cans
  • Yukata
  • Accessible by lift
  • Smoke alarm
  • Fire extinguisher
  • Key access
  • Tatami (traditional Japanese flooring)

• Japanese-Style Room with Mountain View - Non-Smoking

  The quadruple room features heating, as well as a shared bathroom boasting slippers. This quadruple room is air-conditioned and has a flat-screen TV, tatami, a tea and coffee maker and yukata. The unit has 4 futons.

  Max Occupancy: 6 (4 Adults)

  • Coffee/tea maker
  • TV
  • Telephone
  • Air conditioning
  • Refrigerator
  • Desk
  • Toilet
  • Heating
  • Shared toilet
  • Slippers
  • Electric kettle
  • Linen
  • Upper floors accessible by elevator
  • Toilet paper
  • Trash cans
  • Yukata
  • Accessible by lift
  • Smoke alarm
  • Fire extinguisher
  • Key access
  • Tatami (traditional Japanese flooring)

• Japanese-Style Room with Lake View - IRORI Kaiseki - Non-Smoking

  The family room features heating, as well as a shared bathroom featuring slippers. The air-conditioned family room provides a flat-screen TV, tatami, a tea and coffee maker, yukata as well as lake views. The unit offers 2 beds.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • TV
  • Telephone
  • Air conditioning
  • Refrigerator
  • Desk
  • Toilet
  • Heating
  • Slippers
  • Electric kettle
  • Linen
  • Upper floors accessible by elevator
  • Toilet paper
  • Trash cans
  • Yukata
  • Accessible by lift
  • Smoke alarm
  • Fire extinguisher
  • Key access
  • Tatami (traditional Japanese flooring)

• Room with Tatami Area & Lake View - IRORI Kaiseki - Non-Smoking

  The air-conditioned triple room offers a flat-screen TV, tatami, a tea and coffee maker, yukata as well as lake views. The unit has 2 beds and 1 futon.

  Max Occupancy: 3 (3 Adults)

  • Coffee/tea maker
  • TV
  • Telephone
  • Air conditioning
  • Refrigerator
  • Desk
  • Toilet
  • Heating
  • Slippers
  • Electric kettle
  • Upper floors accessible by elevator
  • Toilet paper
  • Trash cans
  • Yukata
  • Accessible by lift
  • Smoke alarm
  • Fire extinguisher
  • Key access
  • Tatami (traditional Japanese flooring)

Guest Reviews

• 竜二 (6/5): -
• ShuennGi (10/5): -
• Charity (10/5): This is an amazing experience!!!! - This was a wonderful experience!!!
• Sanghee (8/5): -
• Gabriel (10/5): -
• Ong (7/5): - Good Supply towel onsen
• francesca (9/5): Marvelous view on the lake - The open-air onsen on the wooden terrace was really nice. The private onsen too was really comfortable (you will have to pay separately for this). The staff was really helpful and kind. The room big, with a majestic view on the lake and really comfortable beds. I think this was not the right season to enjoy the really old open-air onsen that is at the level of the lake water. The water level was extremely low (maybe 40-50 cm high) so it is probably better to go in winter when the water height can reach 140 cm. Considering the overall service I don't really want to complain too much but the room price is quite high. It would be nice if they could offer an option without meals for the one who want to pay a little less.
• PASCAL (9/5): - Quietness Onsen Food The lake Communication a bit complicated. Nobody speaks English
• Alice (9/5): - Very special views, great food and tranquility. The rooms are older but give a sense of authenticity I liked.
• yuki (10/5): お得な特別体験 - リノベーションされてて清潔感もあり、かつ老舗感もありました ない
• Adam (10/5): Amazing location and views. Great food and service. Phenomenal onsens right on the lake. - Amazing location and views. Great food and service. Phenomenal onsens right on the lake.
• CHENG LIN (8/5): -
• Rika (9/5): 温泉のお湯がとても良かった。 - 夕食のヤマメがふわっとしていて臭みがなく美味しかったです。固形燃料で煮たお鍋も良い味でした。ご飯もデザートも美味しかったです。フロントの方々はとても感じよく接してくださいました。お部屋は静かに過ごせました。ラウンジが落ち着いていてフリードリングをゆっくりと頂けました。 朝食のお味噌汁の味が少し薄かったです。朝食の会場でハエが飛んでいたのが少し気になりました。
• Michael (5/5): Beautiful location and natural onsen, but room could be upgraded. - The location is ideal. Next to a lovely lake. The onsen was rustic and natural. But disappointed with the room. Very basic. And the deco was dated. disappointed with the room. Very basic. And the deco was dated.
• Jackie (8/5): It’s a wonderful destination for those seeking serenity, nature, and a traditional onsen escape. - Perfect for anyone looking to disconnect from the busy pace of city life. Nestled away from Sapporo and surrounded by beautiful natural scenery, the location is its greatest strength. The tranquil atmosphere, combined with the soothing onsen experience, made it incredibly easy to relax and unwind. Another highlight was the shuttle bus service, which really eased the journey for those who don’t drive. It made accessing this secluded location much more convenient and stress-free. The tea-time refreshments. While the offerings were pleasant, a wider variety of snacks and drinks would have enhanced the overall experience and made it feel a bit more special.
• Julie (8/5): Séjour très agréable - L’emplacement de l’hôtel au bout de la route au bord du lac, était idéale pour déconnecter totalement avec une vue époustouflante sur le lac depuis les chambre la salle lounge. Nous avons réservé un bain privé (de façon payante) pour 50 minutes par session. Ce qui permet de se baigner à deux. Nous avons eu la visite de biches dans le jardin et aux abords de l’hôtel ce qui était aussi incroyable, avec un superbe coucher de soleil sur le lac. La chambre était de style japonais avec un matelas classique et une couette très moelleuse, très confortable. Nous avons fait différents séjours à travers le pays, au cours de plusieurs voyages et nous avons donc fréquenté de nombreux établissements, de standing haut de gamme ou bien plus abordables et nous avons été surpris du manque de chaleur de certains membres du personnel dans cet établissement par rapport à ce que nous connaissons. Au niveau de la chambre, traditionnelle, très jolie. Néanmoins l’intérieur des placards était très vétuste notamment sous le lavabo. Il y avait une toile d’araignée dans l’encadrement de la porte qui menait a la salle principale. L’absence totale de salle de bain dans la chambre est particulière mais nous pouvons comprendre, c’est tout de même à savoir. Absence de frigo dans la chambre. Nous avons utilisé le sèche linge dans les espaces communs qui a duré 4h pour que le linge soit enfin sec. Il y a eu du retard lors du Check-in d’environ 20 minutes mais par contre nous devions être à l’heure au Check out, le téléphone sonnait dans le chambre à 10h05. La demie pension avec le repas du soir est un repas traditionnel japonais qui permet de s’immerger totalement dans la culture. Néanmoins nous avons été surpris de n’avoir aucune explication sur l’ordre des plats ou comment aborder le repas dans l’ordre de dégustation des plats. On nous a demandé de commencer vite à manger sans que nous ne comprenions vraiment la raison à cela. Ce n’était pas chaleureux et ça nous a mis mal à l’aise. Ça a entaché l’experience dès le début du service.
• Elizabeth (10/5): Just a night here, lovely room, such comfortable beds, fine breakfast and nice yanaka robes! - Lakeside location beautiful. Interesting history.
• AKEMI (6/5): 期待外れ - 夕食がよかった 部屋の中にくつろげる椅子がない
• SATOKO (8/5): 満足！ - 施設は年季は入ってますが、それが気にならないくらいの露天風呂の絶景。スタッフも親切です。夕飯が豪華でした。 冬季なので野湯はぬるくて入れませんでした。その分…割高感はありました。温泉目的なら冬は避けた方がいいかもしれません。 朝のブッフェ、7時は混むので、ずらして8時すぎが正解かも。夕飯も遅い時間にして17時半頃にお風呂に行ったら大人数名の静かな露天風呂を楽しめました。
• 上杉 (7/5): 温泉と景色は最高！お料理やスタッフもお値段以上。 - 露天風呂から見える景色が最高に良かった。 夕食時の配膳スタッフの女性スタッフの対応が素晴らしいと思った。 なぜなら、デザートが食べきれず、残してしまって申し訳ないと話したところ、「お部屋で召し上がってください」とデザートを持たせてくださった。SDGSの観点からも素敵だと思った。 フロントの男性スタッフの対応で、秘湯の会のスタンプ帳の印をお願いしたところ、インターネットからの予約では押せないと言われた。 混雑でチェックインも時間がかかり、さらに その日は発電の不備で入浴時間も遅れると説明されたので、ハンコくらいサービスしても良いのではないかと思った。
• Komson (10/5): Nice Onsen -
• Lo (10/5): -
• Carol (10/5): -
• Rachel (10/5): I had a very nice time and everyone was very helpful - Staff were very friendly and helpful. Clean facilities and taken care of. Nothing
• Klavs (9/5): Idyllisk onsen - We had a wonderful time!
• Carolyn (10/5): Gorgeous location and a wonderful stay. I would come back in a heartbeat! - Beautifully located lakeside with gorgeous mountain views. The outdoor baths are the stars of the show with full views across the lake for sunrise. Breakfast buffet was a good selection of traditional Japanese with enough options also for Western tastes. Be sure to get a lake view room - it is worth it. We do the kaiseki dinner both nites - while it was good, I'm not sure I'd order it again for the price.
• Florian (8/5): Authentische Erfahrung mit guten Essen und Onsen - Sehr authentisch: alles etwas in die Jahre gekommen, aber mit viel Charme! Große Zimmer (Family-room) , toller Onsen, sehr leckeres Abendessen (im Fall der Halb-Pension), grandiose Lage am See!
• Philip (10/5): We had a most enjoyable stay in a beautiful location with lovely Onsens and Kaiseki meals. - This is in a lovely location, right on the lake. It’s beautiful! The staff were friendly and helpful. We had a room overlooking the lake, which is a must. We enjoyed the Onsens and also the Kaiseki meals in both nights. Please note the photos of the Onsens were during a closed period when photos were permitted. The basin was in need of repair and didn’t drain properly.
• Chelsea (8/5): Excellent! Would definitely return! - Amazing breakfast and dinner! Room doesn’t have own shower
• 長内 (9/5): 満足 - 食事です！とても満足でした。 特になし
• Kuan Yin (10/5): -
• Pernilla (9/5): Fantastic value - Beautiful views, onsen and friendly staff. We also enjoyed the dinner and breakfast.
• MARIE-FRANÇOISE (10/5): Établissement exceptionnel - Établissement exceptionnel dans un cadre magnifique. Accueil et service très professionnels et le onsen est vraiment de grande qualité autant les bains à l'intérieur qu'au bord du lac ! La chambre avec vue sur le lac était parfaite et la cuisine excellente.
• ramijn (8/5): -
• GIOVANNA AYANE (10/5): -
• Raphael (9/5): -
• Chialin (10/5): - 早餐很好吃，用餐環境優美，浴池有歲月的痕跡，但有保持乾淨，是一間很清幽的飯店
• yuuko (10/5): 支笏湖で泊まるならここ‼️ - 自然いっぱいの歴史ある旅館で、ロケーションも最高、お料理も、温泉も、お部屋も、接客もすべて満足しました。 特にありません。
• MICHIKO (8/5): - 朝食、夕食の時スタッフの方々の対応も良く食事も季節の物が食べられ満足でした。 トイレが狭い
• MAYUMI (8/5): - 温泉は最高です！支笏湖チップも最高です！ 宿泊前の問い合わせに関する要望がまったく伝わっていなかったようです。ネット上の指示にしたがい、メールで何度も連絡したが、返信はありませんでした。
• michiko (8/5): とても良い旅館でした - 温泉 ドライヤーが部屋になかったので
• 謝文弘 (7/5): - 環境真的非常的舒服 他們退房的時間後完全沒有辦法停留，這一點讓人覺得比較不舒服，就要搭乘他們10點的接駁車抵達客運站，還要額外再花近3個小時等車公車，連配合的店家行李寄放都要額外收費，如果接駁車的時間可以11點從飯店出發,我覺得會比較剛好,客運站附近溜達溜達一個小時就已經足夠，但要花近3個小時真的太耗時，在冰天雪地中又沒有什麼店家開張，退房後感受真的不太好
• PEIFENG (10/5): -
• Keiji (5/5): - ロケーション エアコン無し、夏場は行きたくない、一泊だったがチェックアウト後に駐車場いくと車のボンネット等が周辺の草等で凄く汚れていた帰って来て直ぐ洗車せざるならないくらいの量でした。
• Hoshang (9/5): Great onsen stay in a pristine quiet corner on Lake Shikotsu! - Marukoma Onsen Ryokan delivers 100% on comfort, great lakeside location (pristine, peaceful, quiet), cleanliness, and superb food (esp our daily kaiseki dinners which I highly recommend to book with your stay). You will need transport / rental car to get to this location, and the final stretch of road is challenging (esp in winter / snow) but once you are there then it is your oasis! The onsen with the hot springs bath were great, if you want less crowds and more peace then I suggest to visit outside the "day trip" hours as the onsen remains open late until 11pm (11am to 3pm is when a lot of visitors flock to this onsen by buying a day pass at Yen1200 per day). The rooms were nice, spacious, and clean and our lake front view room on the 3rd floor has beautiful lake views (room is basic though without much amenities or furnishing - beds were a comfy mattress on the ground futon style). The kaiseki dinner we had included with our reservation was delicious, well curated and lots of nice premium ingredients that you would not usually get to savor in a regular meal option. Breakfast was average, but well stocked with options for all (Incl Japanese and western items). Staff were always super responsive, warm & mostly friendly! The rooms only come with a private toilet and no bathroom / shower area - you will need to do down to the onsen for a shower every day and this we felt was a bit of a downside (on the day of the checkout, make sure you shower down in the onsen before you checkout!). We've stayed in a few onsen type of hotels in Japan, and a missing shower/bathroom area is the first time we encountered this situation (not a biggie if you plan things well ahead - so this is good to know!). Breakfast starts early at 7am and ends at 9am - we feel it could be more relaxing for guests if they were to extend by one more hour and serve breakfast until 10am. Also there is no option for lunch at the hotel restaurant - so plan to either go out somewhere into lake shikotsu town for lunch or skip lunch and do an early dinner. Some tea / coffee in the room would be nice to provide as its not convenient to step down each time. And they do have a hard 10am checkout policy, we requested a slightly late checkout to 11am but it was rejected instantly without the person at the reception even trying or looking into the possibility.
• ウキン (9/5): -
• Wahl (10/5): This was the last stop on our honeymoon and it was perfect. - The food was excellent, with breakfast served in a grand room with a view of the lake and a fantastic Kaiseki dinner served on a private hearth. My wife and I were blown away. The onsen and hot spring water is very special and the location is unmatched. Nothing
• David (10/5): Tranquil, traditional relaxation at its finest - Absolutely gorgeous location, and the dinner was incredibly delicious, an entire experience. Not many negatives.
• Ka Yee Katherine (9/5): 浸着溫泉看到令人感動的日出 - 酒店全方位都可以欣賞湖景、日出日落景色，溫泉不錯，很滿意，強力推介
• Yana (10/5): -
• MinHo (10/5): -
• mitsutoshi (8/5): -
• Allen Hsieh (9/5): - 吃住都非常好 最早期那個戶外湯 水不夠熱
• Sandrine (10/5): -
• Gianluca (10/5): - Wonderful place and hotel-onsen!
• Sarina (10/5): -
• Tamara (10/5): Un lugar mágico, hay que quedarse dos noches para aprovecharlp - El lugar, las vistas, las aguas termales... el personal super amable, una maravilla Dos días es la medida. La cena demasiado abundante para nosotros, yo con el aperitivo ya habría estado contenta. Tened en cuenta que las piscinas de aguas termales abres desde las cuatro de la mañana a las nueve, y luego desde las 16:00-23:00. Es importante saberlo para calcular la visita
• Kath (10/5): We loved our stay, it was magical. We soaked in the outdoor onsen while it was snowing on us. One of those moments in tr - Everything! Nothing at all
• Wu (10/5): -
• Zong Ru (10/5): -
• Albert (8/5): - 美景 舒適的房間和環境
• Ying Cheng (9/5): - 很特別的秘湯體驗及晚餐日式料理！ 可能是森林環境導致，有臭蟲！
• Debby Ng (5/5): -
• Ryan (10/5): -
• MITSUYO (9/5): 癒されました - 施設は古いですが内装は綺麗に改装されて、清潔でした。 温泉は熱めのお湯で、お肌しっとり、ツルツルになります。サウナ、露天風呂、ワイルドな天然露天風呂もあります。早起きして朝日を見ながらの温泉は最高でした。 支笏湖の水はとても綺麗で美味しいです。 やはり古いせいか、夜は隣の部屋の話し声とか少し気になります。
• Wei Nien (10/5): 有來北海道一定推薦丸駒，地點離機場近，設備新且價格實惠，一泊二食餐點好、房間好，非常享受。 - 露天風呂超讚，下雪泡湯的感覺非常美好，還可以一邊泡湯一邊欣賞湖，價錢也非常地誤差所值，設備很乾淨很新。 幾乎沒有，唯一可能可以進步的地方是露天風呂的落葉，可是露天就一定有落葉，所以這也不是能太苛求的地方。
• Christopher (3/5): -
• 大頭張 (1/5): Sapporo's Secret Onsen Sanctuary Marukoma Onsen Ryokan 丸駒溫泉旅館 先說結論:不及格 北海道札幌鄉下荒郊野外一家暮氣沉沉的溫泉旅館 日本全國 - 景觀佳 晚餐 早餐寒酸 小家子氣
• Sam (9/5): -
• Nicola (9/5): - Location on the lake is really something. We went to the outdoor onsen in the evening and it was empty so we had it all basically as private. The menu is very diverse and traditional. Truly and experience.
• MITSUNORI (10/5): 素晴らしい - 食事がおいしかった。スタッフの対応がていねいだった。 露天風呂が葉っぱだらけ～
• Kengo (10/5): -
• Paula (10/5): -
• 芳川 (4/5): 思ってたよりそうでも無かったです。 - 温泉が良かったです〜 虫が多かったですねー
• Alba (10/5): -
• Lim (9/5): A Truly Unique Stay at Historic Ryokan by the Lake! - Located in a cosy quiet spot in nature literally on the edge of Lake Shikotsu. Fine varied dinners over 3 nights & good choice of breakfast options (including sunny-side up eggs!), it’s great value for money. Superb onsens & rooms facing the rising sun over the lake. A longer walk for the ladies to the ryokan’s very unique onsens built into the lake-side of Shikotsu but well worth the effort!
• Tzufu (10/5): -
• KAGASHIMA (8/5): とても癒されました。 - 秘湯も自然の中で素晴らしかった。 温泉質もすごくよかった。囲炉裏での食事もよかった。 古いので、仕方ないのですが、虫が多かった。
• LIYUN (10/5): 感到十足的放鬆、心情愉快 - 很棒的景觀及溫泉 房間裡有許多小蟲
• Olive Wang (10/5): -
• Philly (9/5): -
• Hans-Pieter (10/5): -
• Barbara (10/5): Schönes Ryokan an traumhafter Lage. - Sehr schöne Zimmer mit Blick auf den See, wunderbares Onsen. Die Motoren der Aircondition draussen waren leider etwas laut. Schade, denn das Hotel liegt an einer so ruhigen Lage.
• gai (10/5): -
• Ming I (7/5): - 露天溫泉的view真美 早餐菜色少，跟商務飯店差不多
• Yu An (10/5): - 這家飯店真的超讚!!! 不管地點，服務和餐食都很棒!
• Rachel (9/5): Beautiful secluded location for a traditional onsen experience. - Beautiful secluded lakeside location, medium sized hotel (no large tour groups) with lovely indoor and outdoor onsen pools, excellent abundant food. No shower in room - a western expectation and the communal baths were excellent. Otherwise nothing not to like.
• Christopher Chen (9/5): Best way to start a trip to Hokkaido - Exceptional location. Exquisite open air onsen. Friendly helpful staff Musty room
• wendy (9/5): Excellent service and amenities. - Staff was excellent, Beds were very comfy, Food was delicious and variedand location was top notch. We had a terrible first night because a group of young people were partying all night next to us. Unbelievable behavior in an Onsen. We talked to the hotel and they came up to ask them to be quiet and they left. The partying and noise did not stop until 3:10am. When I went to talk to the hotel the next day, the person in charge was extraordinarily kind and helpful. We slept solid the whole next night thanks to his arranging some buffer room for us. It was so kind of him and we were really grateful. Walls are quite thin.
• Katja (8/5): Location, location, location - The location is absolutely fantastic. There is a spacious common area where breakfast is served with a view of the lake. The onsen with its scenic view is a truly memorable experience. The staff was not as friendly as I experienced in Japan at other places, and the dinner was fine but not great.
• inkwon (10/5): -
• KUOPIN (9/5): -
• Ito (7/5): - ホテルからの景色が素敵でした。 部屋の入り口の作りが狭く、入退室に苦労した。 夕食は何か目玉があるというわけでもなく、普通な感じでした。
• 浜西 (7/5): -
• Chie (10/5): - 食事が最高でした！お友達とゆっくり過ごせました！満足です😊
• Ryuichi (9/5): - 支笏湖畔の素晴らしいロケーションの伝統ある宿で温泉も良かった。 諸費用高騰のおり、やむを得ないのだろうと思うが、我が家の家計的にはお得感はあまりなかった。 食事はこれは出して良いかと、矢継ぎ早に聞かれ、はいと答えたこちらの責任ではあるが、ややせわしなかった。
• Yasuhiro (9/5): 素晴らしい - 露天風呂からの眺め 風呂の最終入浴時間が少し早い
• 文心 (10/5): -
• Susanna (10/5): -
• Benoit (8/5): - Belle situation géographique Chambres vieillottes style sanatorium, pas vraiment ambiance vacances

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