Carlota Sustainable Design Hotel
Location: Benalcázar N6-26 y Mejía, Quito, Pichincha, 170130, Quito, EC
Star Rating: 4 Stars
Property Type: Hotels
About this Property
Experience a haven of comfort and style at Carlota Sustainable Design Hotel, ideally situated in the heart of Quito.
Spa Indulgence
Pamper yourself in our luxurious spa, offering rejuvenating massages to relax your mind and body.
Culinary Delights
Savor exquisite Regional cuisine at our Bistro, or enjoy a convenient coffee shop/cafe experience with room service available for your comfort.
Modern Amenities
Stay connected with complimentary Wi-Fi, and unwind in elegantly decorated guestrooms featuring heated floors and LED televisions, all designed for your utmost convenience.
Discover the perfect blend of comfort and convenience in the vibrant Quito Historic Center. Book your stay now at Carlota Sustainable Design Hotel for an unforgettable experience!
Important Information
- One child 6 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
- Only registered guests are allowed in the guestrooms.
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- No pets and no service animals are allowed at this property.
- Cashless payment methods are available for all transactions.
- Contactless check-in and contactless check-out are available.
Policies
Check-in: 02:00 PM - 05:30 AM
Check-out: 12:00 PM
Amenities & Facilities
- Full-service spa
- Proposal/romance packages available
- Express check-out
- Area shuttle (surcharge)
- Lot hours - 24 hours
- Carport
- No single-use plastic straws
- Comprehensive recycling policy
- No single-use plastic water bottles
- No single-use plastic soda bottles
- Guest education on local ecosystems and culture
- Free WiFi
- 24-hour front desk
- Terrace
- Garden
- Luggage storage
- Express check-in/check-out
- Concierge service
- Gift shops or newsstand
- Breakfast available (surcharge)
- Television in common areas
- Library
- Safe-deposit box at front desk
- Multilingual staff
- Free newspapers in lobby
- Express check-out
- Full-service spa
- Smoke-free property
- Express check-in
- Tours/ticket assistance
- Area shuttle (surcharge)
- Snack bar/deli
- Rooftop terrace
- Offsite parking reservations required
- Water dispenser
- Couples/private dining
- Tasting room
- Wine release events
- Proposal/romance packages available
- Eco-friendly cleaning products provided
- Eco-friendly toiletries
- LED light bulbs
- Recycling
- Living plant wall
- Renewable energy source - solar
- Eco-friendly cleaning products used
- Grey water recycling system
- Lot hours - 24 hours
- Carport
- Wheelchair-accessible on-site restaurant
- Upper floors accessible by stairs only
- Well-lit path to entrance
- Vegetarian breakfast available
- Rooftop garden
- Locally-owned & organized tours & activities
- Showcase for local artists
- Guest education on local ecosystems and culture
- Double-glazing on all windows
- Locally-sourced food on site (80% or more)
- Energy-saving switches
- Comprehensive food waste policy
- Vegan menu options available
- Vegetarian menu options available
- Comprehensive recycling policy
- Bulk dispenser for toiletries
- No single-use plastic soda bottles
- No single-use plastic straws
- No single-use plastic water bottles
- Reusable cups only
- Reusable tableware only
Rooms Available
-
Classic Loft
1 Double Bed and 1 Double Sofa Bed
430-sq-foot individually decorated room, located on the top floor, balcony with city views
Layout - Bedroom, living room, and dining area
Relax - Fireplace; in-room massage available
Internet - Free WiFi
Entertainment - Smart television with premium channels and Netflix
Food & Drink - Room service (limited), free bottled water, and dining table
Sleep - Premium bedding, turndown service, and bed sheets
Bathroom - Private bathroom, bathrobes, and a shower with a rainfall showerhead
Practical - Yard, laptop-compatible safe, and free newspaper
Comfort - Daily housekeeping, heating, and heated floors
Accessibility - Tile flooring in room
Eco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, energy-saving switches, and recycling bin
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 4 (4 Adults)
- Shower
- TV
- Telephone
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Heating
- Slippers
- Fireplace
- Interconnected room(s) available
- Tile/marble floor
- Hardwood or parquet floors
- Wardrobe or closet
- Dining table
- Bottle of water
- Room service (limited hours)
- Free newspaper
- Daily housekeeping
- Hypo-allergenic bedding available
- Free Local calls
- Yard
- Premium bedding
- Separate sitting area
- Turndown service
- In-room massage available
- Separate dining area
- Free WiFi
- Rainfall showerhead
- Bedsheets provided
- Smart TV
- Chef
- Local maps
- Guidebooks or recommendations
- Laptop-friendly workspace
- Eco-friendly cleaning products
- LED light bulbs
- Restaurant dining guide
- Heated floor
- Closed captioned TV
- Lever door handles
- Location - top floor
- Desk chair
- Energy-saving switches
-
Deluxe Room
1 Queen Bed
215-sq-foot individually decorated room, located on the top floor, balcony with courtyard views
Layout - Separate sitting area
Relax - In-room massage available
Internet - Free WiFi
Entertainment - Smart television with premium channels and Netflix
Food & Drink - Room service (limited), free bottled water, and dining table
Sleep - Premium bedding, turndown service, and bed sheets
Bathroom - Private bathroom, bathrobes, and a shower with a rainfall showerhead
Practical - Yard, laptop-compatible safe, and free newspaper
Comfort - Daily housekeeping, heating, and heated floors
Accessibility - Tile flooring in room
Eco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, energy-saving switches, and recycling bin
Non-Smoking
Room/bed type depends on availability at check-in
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 2 (2 Adults)
- Shower
- TV
- Telephone
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Heating
- Slippers
- Interconnected room(s) available
- Tile/marble floor
- Hardwood or parquet floors
- Wardrobe or closet
- Dining table
- Bottle of water
- Room service (limited hours)
- Free newspaper
- Daily housekeeping
- Hypo-allergenic bedding available
- Free Local calls
- Yard
- Premium bedding
- Separate sitting area
- Turndown service
- In-room massage available
- Free WiFi
- Rainfall showerhead
- Room and bed type depend on availability check-in
- Bedsheets provided
- Smart TV
- Chef
- Local maps
- Guidebooks or recommendations
- Laptop-friendly workspace
- Eco-friendly cleaning products
- LED light bulbs
- Restaurant dining guide
- Heated floor
- Closed captioned TV
- Lever door handles
- Location - top floor
- Desk chair
- Energy-saving switches
-
Standard Single Room
1 Large Twin Bed
151-sq-foot room with courtyard views
Relax - In-room massage available
Internet - Free WiFi
Entertainment - Smart television with premium channels and Netflix
Food & Drink - Room service (limited), free bottled water, and dining table
Sleep - Premium bedding, turndown service, and bed sheets
Bathroom - Private bathroom, bathrobes, and a shower with a rainfall showerhead
Practical - Yard, laptop-compatible safe, and free newspaper
Comfort - Daily housekeeping, heating, and heated floors
Accessibility - Tile flooring in room
Eco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, energy-saving switches, and recycling bin
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 1 (1 Adults)
- Shower
- TV
- Telephone
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Heating
- Slippers
- Interconnected room(s) available
- Tile/marble floor
- Hardwood or parquet floors
- Wardrobe or closet
- Dining table
- Bottle of water
- Room service (limited hours)
- Free newspaper
- Daily housekeeping
- Hypo-allergenic bedding available
- Free Local calls
- Yard
- Premium bedding
- Turndown service
- In-room massage available
- Free WiFi
- Rainfall showerhead
- Bedsheets provided
- Smart TV
- Chef
- Local maps
- Guidebooks or recommendations
- Laptop-friendly workspace
- Eco-friendly cleaning products
- LED light bulbs
- Restaurant dining guide
- Heated floor
- Closed captioned TV
- Lever door handles
- Desk chair
- Energy-saving switches
-
Standard Room
1 Double Bed
151 sq feet
Relax - In-room massage available
Internet - Free WiFi
Entertainment - Smart television with premium channels and Netflix
Food & Drink - Room service (limited), free bottled water, and dining table
Sleep - Premium bedding, turndown service, and bed sheets
Bathroom - Private bathroom, bathrobes, and a shower with a rainfall showerhead
Practical - Yard, laptop-compatible safe, and free newspaper
Comfort - Daily housekeeping, heating, and heated floors
Accessibility - Tile flooring in room
Eco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, energy-saving switches, and recycling bin
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 2 (2 Adults)
- Shower
- TV
- Telephone
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Heating
- Slippers
- Interconnected room(s) available
- Tile/marble floor
- Hardwood or parquet floors
- Wardrobe or closet
- Dining table
- Bottle of water
- Room service (limited hours)
- Free newspaper
- Daily housekeeping
- Hypo-allergenic bedding available
- Free Local calls
- Yard
- Premium bedding
- Turndown service
- In-room massage available
- Free WiFi
- Rainfall showerhead
- Bedsheets provided
- Smart TV
- Chef
- Local maps
- Guidebooks or recommendations
- Laptop-friendly workspace
- Eco-friendly cleaning products
- LED light bulbs
- Restaurant dining guide
- Heated floor
- Closed captioned TV
- Lever door handles
- Desk chair
- Energy-saving switches
Guest Reviews
- Fernando (8/5): - The hotel is located 3 blocks from the historic plaza of Quito. The area is easy to walk around and many of the sites are within 3 blocks. The room was spacious and had everything I needed. The building is restored and unique. It has a roof terrace, a set aside area to read and enjoy a beverage and the restaurant had excellent food. The rate was very reasonable and the staff is very helpful.
- Mary (10/5): - Lovely locations and place
- Sasha (10/5): - Lovely hotel in perfect location. Staff was very attentive and super friendly. The breakfast is amazing!! Make sure you uave enough time for it :) Would definitely stay there again if we were to go back to Quito.
- Piotr (10/5): Beautiful place to stay - This hotel is extraordinary. Beautifully located, next to metro station, in the heart of the old city. Amazing atmosphere, very friendly staff and great restaurant! Definitely recommend this place!
- Piotr (10/5): You will be happy there, I was. - This plans is extraordinary. Beautifully located, next to metro station, in the heart of the old city. Amazing atmosphere, very friendly staff and great restaurant! Definitely recommend this place!
- Rose (6/5): - The good: It's beautiful--the outside, the lobby, the rooftop, the other common areas, the room, the bathroom. Everything. The staff is friendly and attentive. The restaurant is excellent. The bad: The walls are paper thin. Hopefully, it's not everyday that someone comes to Quito to spend their entire day and night talking on the phone, but when they do, you will be privy to those phone calls (both ends) as if you were in the room with them. So, not restful. Also, we only had hot water for the shower one of two mornings.
- Susan (10/5): - Great vibe
- Verified traveler (4/5): Would not recommend - all style no substance - Given this is an expensive hotel in Quito we had high expectations. Not only were we disappointed by the size of the room we had with a bathroom that was also way too small for two people, the room itself was tired and did not live up to the boutique style we were expecting. The service also was pretty terrible and resembled something you’d get in a cheap hotel. They charge for absolutely everything and there are no ‘perks’ like you’d expect with a premium hotel. We were there for New Year’s Eve and not even a complementary glass of fizz was provided to mark the occasion. Also if you’re staying in the same room we did you’ll be able to hear the music that is on repeat on the roof terrace Overall there was no real warm feeling to the hotel, it felt cold and soul-less.
- Jay (10/5): - Beautiful hotel with touch of feeling of home. Staffs are very friendly. Close to Independence Square and all museums. Highly recommended for people who don’t like big crowded hotel and who appreciate good design
- Samantha (10/5): - Beautiful little boutique hotel in the center of old town. It’s a charming building and sweet staff.
- Doo (8/5): - Lovely boutique hotel, best to book thru hotel to get breakfast included.
- Celia (10/5): - The hotel was a beautiful mix of modern and the tradition of the building. The view from the top was beautiful and the staff were so lovely.
- Cecilia (8/5): - Beautiful old building, updated nicely. Wonderful hotel and restaurant staff
- Mark (10/5): - This hotel is beautifully designed with cool modern rooms with high ceilings and several cozy public spaces in a turn of the century building. I could live in this hotel. The staff was incredibly attentive and friendly. We visited during a difficult time politically so it was great that the staff was extra accommodating. The hotel breakfasts and menu are delicious and the rooftop bar has great views over the historic district. The staff also upgraded us to a suite since the hotel wasn’t full and that was much appreciated and made everything extra comfortable. Thank you!
- Jeffrey (10/5): - Excellent staff and restaurant. Area around the hotel though is not the greatest.
- Diana (8/5): Great location for people interested in Old Town - Wonderful staff, no faults here. Excellent location as well (if you are interested in sightseeing) that is just a few blocks away from the Plaza Grande, where you have the presidential palace, the cathedral, etc. We booked a room with a city view / balcony, which I don’t really think is worth the extra cost since the hotel is in front of a market / Western Union outlet. Based on what we have heard from locals, the historical center has a lot of pickpockets so just a word of caution about walking around at night.
- Kristen (10/5): - The staff were wonderful. The hotel was clean and the rooms were nice. Easy walk to Plaza Grande and the sights of Old Town. I definitely recommend.
- Verified traveler (8/5): - The location of this hotel is great. Walkable distance to the historic center and it’s attractions. The only downside was that it seemed as if we were the only guests at the time so the hotel staff was slightly slow. Also, most of the staff only speaks Spanish.
- Verified traveler (8/5): - Great location, stylish design, warm staffs, there are minor improvements can be make: better towels, sometimes it felt the front desk was understaffed, it was labeled VIP access but I didn’t remember got any VIP benefis.
- Verified traveler (10/5): Gem of a hotel - Amazing Hotel! Great design in common areas, rooms, and wonderful rooftop with views of the city. Walkable location.
- Verified traveler (10/5): Historic modernity - Fabulous small hotel with courteous staff and a unique vibe. The rooms are on the small side, but are wonderfully laid out so that they feel spacious and luxurious. Food in the restaurant is good, and the rooftop lounge has a wonderful view. Would absolutely stay here again on a trip to Quito!
- Charles (10/5): Quito gem - Superior customer service
- Verified traveler (10/5): - Love this hotel. Terrific staff, great location and rooms that are one of a kind.
- Laura (10/5): Great boutique hotel with over the top service! - We absolutely loved our stay at the Carlota! Upon arrival, we were graciously greeted by Lisabeth, who attended to all of our needs. She gave us a quick tour of this beautifully renovated property before showing us to our room. Clean and extremely well appointed, our room spanned two floors. Picture a SOHO loft in the hear of Quito's historic district. The view form the rooftop deck was an added bonus! Lisabeth then helped us arrange our transportation to Banos the next morning . Our driver was awesome! Prompt, professional and extremely friendly, he took great care of us.Thank you to Lisabeth and and the Carlota for making our first trip to Ecuador so memorable. We look forward to our next visit!
- Verified traveler (10/5): - Etter flere netter i kummerlige forhold, var det himmelen å komme til Carlota!
- Cibele (10/5): Inesquecível!!!! - Foi uma sorte termos escolhido esse Hotel! Além do design e da estória maravilhosa do hotel, a localização, o restaurante, e além de tudo, todo atendimento foi perfeito. Foram profundamente atenciosos e carinhosos , com todas as nossas demandas! Sempre que voltar a Quito, esse será meu Hotel!!!
- Dana (10/5): Wonderful small boutique hotel in the city! - Beautiful hotel, lovely staff, comfortable beds.
- Rebecca (10/5): Very positive experience - We stayed at the Carlota on two non-consequitive nights (we had a night in between in the mountains). The Carlota is a beautifully designed hotel with modern rooms and amenities. The staff was very professional and treated us very well. The hotel has a small restaurant and bakery attached to it. We ate one night at the bistro, which had affordable, modern takes on Ecuadorian food. The location of the hotel was wonderful; it is located two blocks away from the heart of old town Quito. Overall, this was a great hotel for staying in Quito and exploring old town.
- Dietrich (10/5): - Very nice hotel close to the Main Square. Excellent design that respect the historic structure while adding some modern elements, very good coffee shop, breakfast restaurant and bar on the roof with great views. All the staff were very friendly and accommodating. I would particularly thank Lisbeth, who was particularly nice and helpful.
- Verified traveler (10/5): - We highly recommend this hotel, very close to Plaza Grande in downtown Oldtown Cueto. The food in this facility is wonderful and the staff are outstanding a great location centrally located
- Verified traveler (10/5): Outstanding staff, property and location - What a great find. I strongly recommend this property for the items mentioned above. This is an amazing property all the way around.
- Heather (10/5): Outstanding boutique hotel - Outstanding boutique hotel in old town Quito. We walked all over the historic center in Quito after filling ourselves in their incredible breakfast and organic coffee. We didn’t eat again until dinner! We did enjoy a delicious and beautiful dinner one evening as well. The hotel is beautiful and the staff are outstanding. We loved the beautiful design elements in this historic building which has been tastefully renovated while preserving the historic charm. The rooftop deck has amazing views of Quito. We loved loved loved this hotel. The rooms are very efficiently laid out, not huge, but totally fine for my husband and I. Highly recommend.
- Verified traveler (2/5): Not a good experience..Would not recommend! - Upon checking in on New Years Eve, we asked for restaurant recommendations. The female in reception at check in told us the hotel had a restaurant. I asked for other recommendations and was told, "there are no restaurants available tonight". I asked if she could call a few restaurants and without her making any effort what so ever, I was again told there were NONE available other than theirs. The rude and unhelpful attitude put a damper on our evening. We found our own restaurant which was not as nice as it could have been with even a little help. The room for 3 was extremely small, no windows and had to climb into a twin bunk bed to sleep! Had to leave a light on during the night so no one would kill themselves during the night trying to get down to use the bathroom. The room was very expensive especially when compared to value. Although it was in the historic district and a good location, I would choose another hotel.
- Verified traveler (10/5): - Stunning building, beautiful redesign, comfortable room, and friendly staff. Great location, right in the heart of Old Town.
- Verified traveler (8/5): Nice hotel in the historical district - Overall, we enjoyed our stay at the Carlota. If wasn't perfect, but a good option in historical district.
- Arf (10/5): A Beautiful Hotel in Old Quito - Hotel Carlota is housed in a beautifully restored historical house in the historic center of Quito. The hotel interior is fully modern. During the daytime hours, this is a great base for exploring the city: most of the sights are within easy walking distance. In the evening, the old district falls quiet and most of the good restaurants are a taxi-ride away in the new city. We did not mind this at all. The hotel staff, especially the chef (who we think is member of the family that owns the hotel), are warm, hospitable and friendly. All in all, we had a wonderful time. The only downside was that our room was rather tight spacewise and the internet in the room was rather weak.
- David (10/5): Fantastic Cozy Hotel - We had an amazing stay. This hotel has so many nice touches, and the staff was terrific. We really enjoyed the thought that went into the details and decorations. And the staff went out of their way to be welcoming and friendly. You will definitely have a better visit to Quito if you stay at this hotel.
- William (8/5): Three nights at Carlota - We stayed three nights at Carlota at the end of week on a live-a-board in Galapagos before heading back to the USA. This wonderful boutique hotel is a couple of blocks from the Grand Plaza. Great location. Prior to our trip, the hotel staff helped arranged our transfer to and from the airport. (The airport is about 40 minutes from downtown Quito. This relatively new hotel is beautiful. According to the owner whom we met, the building, originally his mother's, was converted into a hotel about last year. The front desk staff went out of their way to help us including arranging for a private driver to take us to all the attractions we wanted to see in our one full day in Quito. The food, wine, and service in the hotel restaurant were wonderful. The chief personally came to meet on more than one occasion. The roof top bar had incredible views of the surrounding community and the mountains in the back ground. All the rooms we looked into were beautiful. The only thing we wished for was a little more drawer space for our clothes. We had plenty of room to hang our clothes, but no real draw space. Maybe remove the small desk and put in a dresser. Otherwise, five star.
- Verified traveler (8/5): Excellent location, cozy and newly renovated hotel - Nice and newly renovated hotel, conveniently located in the old district. Rooms are a bit small although well equipped.
- Thad (10/5): Colonial Quito gem - Fantastic remodeled old colonial home in Quito. Steps away from the main squares in Quito's colonial area. Very nice modern rooms. Very good restaurant.
- Verified traveler (8/5): New hotel - New hotel in great location near main plazas. Very European in style with price to match.
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