Arsi Hotel

Location: Cumhuriyet Mah. Selam Sok. No:13, Alanya, tr

Star Rating: 4 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: 02:00 PM - 12:00 AM

Check-out: 12:00 PM

Amenities & Facilities

• Health or beauty spa nearby
• Offsite parking discounted rates available
• Guest education on local ecosystems and culture
• Parking
• Non-smoking rooms
• Air conditioning
• Swimming pool
• Restaurant
• Terrace
• Lift / Elevator
• Luggage storage
• Safety deposit box
• Fax/photocopying
• Tour desk
• Soundproof rooms
• Car hire
• Sauna
• Massage services
• Currency exchange
• Hammam
• Non-smoking throughout
• Shared lounge/TV area
• Shuttle service (additional charge)
• Outdoor furniture
• Spa/wellness center services
• Beauty Services
• Manicure
• Pedicure
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Hand sanitizer in guest room and key areas
• Cashless payment available
• Fire extinguishers
• First aid kit available
• Sanitized tableware & silverware
• Invoice provided
• Guests can opt-out any cleaning services during stay
• Smoke alarms
• Shared stationery like menus, pens are removed
• Guest room sealed after cleaning
• Physical distancing in dining areas
• Key access
• CCTV outside property
• Process in place to check health of guests
• Access to health care professionals
• Screens / Barriers between staff and guests for safety
• Face masks for guests available
• 24-hour security
• Delivered food - securely covered
• Security alarm
• Thermometers for guests provided by property
• Happy hour
• Shopping on site
• Television in common areas
• Front desk (limited hours)
• Free wired internet
• Access to nearby outdoor pool
• Water park access (surcharge)
• Beach umbrellas
• Free pool cabanas
• Pool sun loungers
• Offsite parking discounted rates available
• Private beach nearby
• Spa tub (surcharge)
• Internet access
• Housekeeping on request
• Concerts/live shows
• Reception hall
• Exercise/lap pool
• Health or beauty spa nearby
• Swimming nearby
• Water tubing nearby
• Beach club nearby (surcharge)
• Bicycle-friendly property
• Beach toys
• Guest education on local ecosystems and culture
• Accessible shuttle
• No accessible shuttle

Rooms Available

• Standard Room

  This air-conditioned twin/double room includes a flat-screen TV with satellite channels, a private bathroom as well as a balcony with sea views.

  Max Occupancy: 4 (3 Adults)

  • Shower
  • TV
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Toilet
  • Private bathroom
  • Slippers
  • Satellite channels
  • Dining area
  • Linen
  • Dining table
  • Outdoor furniture
  • Outdoor dining area
  • Upper floors accessible by elevator
  • Clothes rack
  • Drying rack for clothing
  • Toilet paper
  • Trash cans
  • Wine glasses
  • Cots
  • Shampoo
  • Conditioner
  • Socket near the bed
  • Smoke alarm
  • Fire extinguisher
  • Key access
  • Single-room air conditioning for guest accommodation
  • Hand sanitiser

Guest Reviews

• Rajbir (10/5): Wonderful hotel. We fully enjoyed our stay. 🌺🌺🌺🌺🌺 - Breakfast was beyond our expectations. Everything was so delicious. We all enjoyed it 😃👍 Swimming pool was not large enough so it was too crowded most of the time. I wish a part of it had been in the shade or inside the building. Sorry I couldn’t swim or get into the pool at all 🙁
• Magdalena (8/5): -
• Oksana (10/5): -
• Zatolokina (10/5): - Отель уютный, персонал доброжелательный, еда очень вкусная и разнообразная, месторасположение отличное. Все было супер!!! Все понравилось.
• Herak (3/5): -
• Emilie (2/5): 1 out of 10:) - Really bad hotel, my friend and I were sick with food poisoning for three days. There were plates and food on every floor, it was such a dirty place. Not enough seats at the restaurant for the guests, the same food was served every day, we didn’t eat there for the last four days because every thing was so disgusting. Would definitely not recommend this hotel, the only good thing is the location:)
• Murat (1/5): Çok berbattı.bir daha asla booking üzerinden konaklama yapmayacağım - Beğenmedim. 10 dan sonra çay bile yok otelde. All inclusive aldığımız halde plaj, plaj barı şezlonglar ücretliydi. Tavsiye etmiyorum. Beğenmedim. 10 dan sonra çay bile yok otelde. All inclusive aldığımız halde plaj, plaj barı şezlonglar ücretliydi. Tavsiye etmiyorum.
• Emilie Winther (3/5): Det er på ingen måder et 4 stjernet hotel.. - Personalet var okay, og der var tilknyttet en læge til hotellet, hvilket var godt eftersom man fik madforgiftning af deres mad.. Vi ankommer til hotellet og er lovet det er klart til vi ankommer kl 19 om aftenen, men da vi ankommer får vi af vide, at der er overbooket, så vi skal overnatte på et andet hotel i 2 dage... det er slet ikke i orden og vi fik ingen penge tilbage for det. så vi kom hen på et andet hotel, indtil vi kunne komme tilbage på det oprindelige vi havde betalt for. Da vi får liv at tjekke ind, var poolen var fuldkommen proppet, ingen pladser ved poolen. Rengøringen var kun rene håndklæder og folde tæppet pænt, der blev hverken fjernet skrald eller noget andet.. Maden gav mig madforgiftning, så jeg lå med feber, opkast og diarre og måtte en tur på hospitalet. Der var skimmelsvamp på badeværelset oppe i loftet
• Amer (3/5): -
• Verified traveler (4/5): Ikke et hotel vi vil anbefale - Da vi tjekkede ind fik vi et værelse til 2 og vi var 3 personer, det var lille og mørkt, altanen havde udsigt til en væg, vi fik heldigvis et større værelse dagen efter, men vi havde nærmest ikke sovet den første nat, og var nød til at spørge efter en ekstra pude og tæppe. Noget af personalet var virkelig hjælpsomme og imødekommende, andre knap så servicemindede. Der var kaos under frokosterne og aftensmaden, svært at finde et bord at sidde ved, der var også meget larm og støj i lokalet, lange køer. Standen i nærheden af hotellet er der mange sten, så skal længere væk for at finde en mere lækker strand. Hvis vi skal afsted til Alanya igen, så skal det være en anden del af byen.
• E. Peker (3/5): - Personel cok cana yakin ve yardimseverdi. Ozellikle merve hanim, Ömer, metehan, mesut Birçoklar sey var ayrinti yazmaya gerek yok.
• LindaJen (3/5): - Greit rom. Aircon virker bra. Liten variasjon av maten. Bassenget er lite for så stort hotell. Solsenger var reservert fra natten av.
• mathias (4/5): - Problemer under opholdet ved Arsi HOTEL (Alanya, Tyrkiet) Som det første ankommet vi kl. 1 om natten, med tre børn (4 mdr., 3 og 6 år gammel). Vi bliver vist til et værelse, som ikke er klar til gæster. Ingen dyner (tæpper), håndklæder på badeværelset samt INGEN babyseng, som ellers lovet efter at have ringet dagen forinden og sagde det var vigtigt, når vi kom så sent. Vi får at vide at vi først kan få en babyseng den efterfølgende dag, fordi den kommer fra et andet hotel, da deres var optaget og det accepterer vi. Efter fire dage har vi stadig ikke fået den og selv fundet anden løsning, selv efter flere forsøg i receptionen. Da vi får lys på værelset næste morgen og vil pakke ud, er værelset slet ikke rengjort. Der ligger ispinde, tomme dåser og der er et tykt lag støv overalt. Dertil lever senge (1 dobbeltseng (sovesofa) samt 2 enkelt senge ikke op til det vi får på vores værelse jf hotel.com’s beskrivelse. Vi kommer og ser et lille værelse med 2 enkelt senge samt en køjeseng. Derudover er standen på værelset dårlig - gulvet har vandskader og er gået op i samlingerne og buler mange stedet. Generelt er det slidt og i ringe stand. Hotellet er ikke voldsomt booket de første tre dage og har ikke de store problemer her, udover at deres cola og cola zero automat bryder ned flere gange om dagen. Så ønsker du ikke Fanta eller Sprite, kan du intet få at drikke udover vand. Herved deres cocktails som man skal betale ekstra for slet ikke er tilgængelige de mangler næsten alt alkoh
• Kartsivadze (9/5): Superb -
• Yunus (2/5): Not good!! - Bad hotel.!!
• Rabia (2/5): It had 4 stars but it was more like a hostel - The worst hotel i have been in Turkey. It was disgusting, not clean at all. The elevator didnt work. Small pool. The towels, the bed sheets all was dirty.
• Deyanp (5/5): Passable - Location, food, Small pool, not enough sunbeds, outside restaurant small and not enough tables and chairs.
• Julia (5/5): Passable - Hotel was ok food average price was good so I guess we got what we paid for Small pool area
• Mihaylov (5/5): Passable - Every day the same food, when you go there, there is nothing but chicken every day.
• Latif (8/5): - Für den Preis war es okay, Personal sehr bemüht und hilfsbereit. Essen ist sehr gut gewesen. Was ich leider zu schade fand das Menschen Zuviel voll ihre Teller voll machen und sich Zuviel holen was sie essen können, wird viel weggeschmissen
• Maria (1/5): Don't go here. Nor 4 star. Perhaps 2 - Nothing Everything. Do not go here. No where to sit. Very noisy.
• Kaya (10/5): Much better than expected - Hotel was located close to centrum. I had friends living near hotel and location was just perfect for me. Atmosphere and rooms are quite good and staffs are helpful and kind.
• Ahmad (3/5): Poor -
• paul (8/5): Staff friendly enough, if on a budget, stay there - It was okay, the place is value for money, has balcony and close to beach, the cleaning lady was round everyday without fail, spoke good English also.
• Kelly (7/5): Good -
• norma (10/5): Värd ett besök - Bra läge bra mat rent o fint nära stranden
• Karolína (4/5): Disappointing - Good location Bathroom smell
• Tamás (1/5): Bad - 🤮 The hotel was awful. Everything was dirty. The manager is mean, he doesn't help to solve any problem.
• Elena (4/5): Disappointing - Just the Mediterranean Sea. Water was warm and very clean I ordered a nice room with a sea view. When I arrived at the hotel, they gave me another room, twice smaller. The air conditioner didn't work, the TV was broken, the shower and toilet were old. The room had a pool view. During our stay they never changed the sheets and towels.
• Tamás (1/5): Nightmare "hotel" - - 🤮 I would never recommend this “hotel” to anyone. I talked with them before going to this place and asked multiple times for a late checkin, because we got to the hotel at 1.00 am. When we arrived, they told us to wait due to some technical issues and made us wait for 6 hours in the lobby. This issue is double booking the rooms, because the guest from the previous night was still there and we paid for the night in the lobby. After getting our rooms, we realised that is not even similar to the rooms we booked, they were filthy and dirty and a huge disappointment. In the morning we talked to the manager about the problem and he told us that we can pack and leave and he didn’t care about the problem at all. There is no cleaning at all, they only toss some toilet paper occasionally. The food is boring, always the same and there are more vegetarian options than meat. Before leaving the hotel, I asked for late checkout because our plane was a night flight, and we agreed that for 50 euro, we can keep all 3 rooms with all inclusive, but on the day when we had to pay, they randomly raised it to 10 euro/ person and only 1 room, so we sat in the lobby for 5 more hours. I have traveled with 3 kids and 5 adults, and all the kids came home sick after using the pool, which was never cleaned during our stay.
• Siksik (2/5): - Hôtel sale désagréable les personnes plus jamais j’y retournes dans cette hôtel 😤
• Mariana (1/5): The worst hotel , food and staff; never go back nor recommended. - The worst experience I had while booking Arsi Hotel thru Booking .com. I booked a large room with balcony and sea view and I’ve been given a very small room with mattress not even bed, no balcony, view of a damaged building 5m away from my window but charged for large room with balcony and sea view. I did not like the hotel, the food nor the impolite and arrogant staff. Staff, food, room, hotel , all were the worth I experience so far ; not value for money; I’ve been charged for large room with balcony and sea view and inferred the smaller room with worst furniture, I’ll never go back and not recommended to any of my friends.
• Zohal (3/5): Poor -
• Arvin (10/5): Exceptional -
• Hamid (3/5): They need to maintain the room better! - Very friendly staff but the maintenance work was needed. BTW, they were very helpful with the booking.com chat and helped us with the transfer. The AC was broken at 30+ degrees, the toilet was broken :( breakfast was OK. In general, it just lets us stay outside of the hotel as much as possible.
• Simen (8/5): - Var der med noen venner, god service med all inclusive i baren med all brus, sprit, vin, gin og øl tilgjengelig. Maten var god den, frokost var desidert ikke noe vi sto opp til i og med at den ikke var veldig god. Lunsj og middag var veldig bra
• Diane (4/5): Disappointing - Location very good. Staff very pleasant, friendly and helpful The main issue with this hotel is the food, always cold, never anything to tell you what you were eating, and all left overs were put together in a tray for example Brussels sprouts along with pasta cheese chips and anything else they could find. No selection of meat always chicken in a sauce
• Younus (5/5): Passable -
• Amanuel (8/5): It's budget hotel stayed 6 night door & window sealing wasn't good car hear noise from outside. - Staff are okay 👌 The bed was terrible.
• Verified traveler (4/5): Küche Super - Viel viel viel Lärm ich konnte nicht schlafen
• Verified traveler (8/5): - Besdonders gefallen hat mir, dass das Personal gut geschult und dabei äusserst freundlich und verbindlich war
• Wolfgang (8/5): - Ruhige Lage, sauber, aber Essen Frühstück zu kompliziert mit den Konfitüren u. a.
• Nina (6/5): Halpa all inc - Olin tässä hotellissa kuukausi sitten viikon ja nyt yövyimme Arsissa yhden yön, olimme Sidestä käymässä. Hyvä hinta-laatusuhde. Ystävällinen henkilökunta. Perus all inc ja juomat. Ei valittamista. Rahoilleen saa taatusti vastinetta. Ranta tien toisella puolella ja keskustaan kävellen. Suosittelen!

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