Hotel Saket 27

Location: J-27, New Delhi, in

Star Rating: 4 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: 02:00 PM - 12:00 AM

Check-out: 12:00 PM

Amenities & Facilities

• Offsite parking discounted rates available
• Fitness facilities (surcharge)
• Parking
• Non-smoking rooms
• Air conditioning
• Restaurant
• Room service
• Terrace
• Lift / Elevator
• Luggage storage
• Express check-in/check-out
• Safety deposit box
• Fax/photocopying
• Tour desk
• Soundproof rooms
• Facilities for disabled guests
• Ironing service
• Car hire
• Packed lunches
• Non-smoking throughout
• Private check-in/check-out
• Shared lounge/TV area
• Board games/puzzles
• Concierge service
• Wheelchair accessible
• Kid meals
• Outdoor furniture
• Coffee Shop on site
• Fruits
• Badminton equipment
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Hand sanitizer in guest room and key areas
• Cashless payment available
• Fire extinguishers
• First aid kit available
• Sanitized tableware & silverware
• Contactless check-in/check-out
• Invoice provided
• Guests can opt-out any cleaning services during stay
• Smoke alarms
• Shared stationery like menus, pens are removed
• Guest room sealed after cleaning
• Property cleaned by professional cleaning companies
• Physical distancing in dining areas
• Key access
• Food delivered to guest room
• CCTV outside property
• Process in place to check health of guests
• Access to health care professionals
• Screens / Barriers between staff and guests for safety
• Face masks for guests available
• 24-hour security
• Delivered food - securely covered
• Security alarm
• Thermometers for guests provided by property
• Key card access
• Supervised childcare/activities
• Television in common areas
• Front desk (limited hours)
• Express check-in
• Free wired internet
• Self parking (surcharge)
• Airport transportation - pickup (surcharge)
• Airport transportation - drop-off (surcharge)
• Offsite parking discounted rates available
• Fitness facilities (surcharge)
• Internet access
• Housekeeping on request
• Reception hall
• Secured parking
• Garage
• Bicycle-friendly property
• Charcoal grill
• Vegetarian menu options available
• Accessible train station shuttle
• No accessible train station shuttle

Rooms Available

• Deluxe Room

  Additional benefits: Complimentary (cookies platter & welcome drinks on arrival)

  Max Occupancy: 3 (3 Adults)

  • Coffee/tea maker
  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Desk
  • Seating Area
  • Toilet
  • Private bathroom
  • Dressing room
  • Slippers
  • Satellite channels
  • Interconnected room(s) available
  • Sofa
  • Tile/marble floor
  • Hardwood or parquet floors
  • Electric kettle
  • Tumble dryer
  • Wardrobe or closet
  • Linen
  • Upper floors accessible by elevator
  • Toilet paper
  • Child safety socket covers
  • Board games/puzzles
  • Bottle of water
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Socket near the bed
  • Adapter
  • Accessible by lift
  • Lockers
  • Smoke alarm
  • Key access
  • Key card access
  • Single-room air conditioning for guest accommodation

• Premium Room

  Offering free toiletries, this twin/double room includes a private bathroom with a walk-in shower, a hairdryer and slippers. The air-conditioned twin/double room offers a flat-screen TV with cable channels, soundproof walls, a mini-bar, a tea and coffee maker as well as city views. The unit offers 1 bed.

  Max Occupancy: 3 (3 Adults)

  • Coffee/tea maker
  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Desk
  • Seating Area
  • Toilet
  • Private bathroom
  • Dressing room
  • Slippers
  • Satellite channels
  • Interconnected room(s) available
  • Sofa
  • Tile/marble floor
  • Hardwood or parquet floors
  • Electric kettle
  • Tumble dryer
  • Wardrobe or closet
  • Linen
  • Upper floors accessible by elevator
  • Toilet paper
  • Child safety socket covers
  • Board games/puzzles
  • Bottle of water
  • Chocolate or cookies
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Socket near the bed
  • Adapter
  • Accessible by lift
  • Lockers
  • Smoke alarm
  • Key access
  • Key card access
  • Single-room air conditioning for guest accommodation

• Suite

  Additional benefits: - Complimentary (fruit platter & welcome drinks on arrivals)

  Max Occupancy: 6 (6 Adults)

  • Coffee/tea maker
  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Desk
  • Seating Area
  • Toilet
  • Private bathroom
  • Dressing room
  • Slippers
  • Satellite channels
  • Interconnected room(s) available
  • Sofa
  • Tile/marble floor
  • Hardwood or parquet floors
  • Electric kettle
  • Tumble dryer
  • Wardrobe or closet
  • Additional bathroom
  • Linen
  • Upper floors accessible by elevator
  • Toilet paper
  • Child safety socket covers
  • Board games/puzzles
  • Bottle of water
  • Fruits
  • Chocolate or cookies
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Socket near the bed
  • Adapter
  • Accessible by lift
  • Lockers
  • Smoke alarm
  • Key access
  • Key card access
  • Single-room air conditioning for guest accommodation

Guest Reviews

• Hood Ali (9/5): - Staff was helpful, rahul, jaya vijay The wifi connectivity and cleanliness can be improved.
• Tabish (6/5): -
• Aliaksei (10/5): - Deepak
• Navjeet (5/5): -
• Seems (9/5): Nice hotel - Convenient hotel with good breakfast options for a one two night staying Delhi. Great location in Saket. The service at breakfast was great. Would come back again.
• Alexandra (10/5): Rundum ein sehr schönes gepflegtes Hotel, nettes Personal und sehr gutes Essen! - Sehr
• Swati (10/5): - Everything.
• Siddharth (7/5): -
• Stefano (8/5): -
• Prakash (5/5): - I really love the location smooth check in and out friendly staff The room rate i didn't like it was overly charge, room rates should be down till 4.500 to max 5000rs .
• Nicholas James (7/5): -
• Noor (6/5): - Price, attitude of staff, services, cleanliness Lack of basic facilities such as extra towels, hair dryer etc
• Atul (9/5): Great value for money. Certainly to be considered for the future stays. - We had two meals at the restaurant. The service was great and the food was as we wanted. Delicious. The bathroom was a bit small but still good enough. The towels could have been cleaner.
• Dimple (9/5): -
• Chenirao N (7/5): -
• Mahmoud (9/5): The place is awesome, I really love it - Breakfast is good, but the kitchen staff are awesome, especially Tushar and Kreshen (I'm sorry if I can't spell names correctly, but they are really nice people that I want to thank) Room service people are also great; all of them are friendly and helpful. Each time I asked them for something they did it with passion and they are very kind
• Mallick (9/5): Homely stay. - The staffs were polite and always ready to help. Breakfast should have been complimentary.
• Hardial (5/5): No choice, I walked out of Fab Hotel and had no other place to go to that night. - Third time here, hoping it will improve. The most unfriendly manager was sitting right in front and was extremely oblivious to what was happening around him. He wouldn't even bother to get up and help the front desk staff. Just couldn't be bothered. The same breakfast throughout. If you can find another place, please go there.
• Ahmet (5/5): - Good location, good equipment rooms. Room without ventilation, everything is wet, high humidity inside of room. Breakfast is poor. Kitchen stuff is inattentive.
• Mir (7/5): A great place to stay for my work trip. - Great location, Friendly staff In the cold weather, room slippers would have been a welcome addition.
• Nodirbek (7/5): -
• Nicole (5/5): -
• Anil (9/5): - Very neat and clean property
• Joses (6/5): -
• Gautam Shankar (5/5): -
• Rahul (2/5): It was not worth the money felt robbed - That it was a clean property and in peaceful location - My room window opened in next building terrace so for privacy i had to keep curtains closed all day - There was no hot water for shower every-time i had to call reception for it and still i would not get it on time and i had to take a shower with cold water and i never prefer that - Poor Wifi Strength - Bathroom door was broken i was even asked for pay for Ice
• Anurag (7/5): -
• govekar (8/5): -
• Christopher (10/5): Exceptional -
• Tanya (8/5): Very good -
• Ram (10/5): Exceptional -
• David (7/5): Good -
• Shailja (8/5): Very good -
• Sangjoon (2/5): ※Worst hotel_skin trouble - 1. I got skin trouble due to so many bugs and duty rooms(see the picture) 2. bad smell 3. Big noise 4. Old funiture, refrigerator 5. Expensive charge(low room condition) 6. Poor breakfast I never want to visit again forever
• Christopher (8/5): It’s a functional place to stay a short time. - The location and helpful staff. Breakfast good variety. A few bathroom repairs desperately needed!
• Robyn (10/5): Exceptional - The staff were excellent. I was allowed into my room 2 hours early and provided with complimentary drinks. The concierge was very helpful when I had issues with my card payment working.
• Babu (1/5): Overall it was disappointed - Linen in rooms was very dirty, telephone was not working, when I asked to fix the issue it was not fixed at all
• Komal (7/5): Good -
• Nitin (5/5): Passable -
• Sushil (7/5): Good -
• Hardial (1/5): Very unpleasant. - The same staff every day. No variety and the tea had too many spices (masala). Parathas were hard. The receptionist wasn't polite and very unhelpful. The manager sitting right there was very oblivious to what was happening. The lobby was hot, air-con was not switched on. I reported some breakdowns in the room which were not rectified. No tissue box. Each time I asked for a box of tissues they wld send either bottles of water or napkins or something I didn't ask for.
• Nemisha (3/5): Strangers entering your room - Liked - The staff is helpful and friendly. Not liked - Sorry Saket 27 team ! Although I am a regular customer, this time unfortunately I will have to rate you low coz of something severely gone wrong. One night (29th March around 12:30 am), two strangers (guys) entered my room with the help of a room key. So, either your software malfunctioned and the key got access to my room or someone gave the strangers a master key. Its unfortunate to experience this as a solo traveler. The two guys immediately understood that they entered the wrong room, so left the room quickly. Please do a restrospective to check how this could happen. Such a situation is awful for solo female travellers though and happened to me for the first time in 12 years of solo travel. Another point I didnt like is that the towels I got the first day werent clean.
• Dharmveer (8/5): - Really nice hotel with a great room. Close to shops and malls. I would recommend this hotel if you’re ever in Delhi.
• Nainesh (4/5): Disappointing -
• Nainesh (4/5): Disappointing - Mosquitos in room, mosquito repellent was not provided even on requesting. centre table was broken. Food was not upto taste.
• Vijendra (1/5): Bad -
• Tinku (7/5): Good -
• Stephen (8/5): Hotel Saket 27 is a most comfortable place to stay whilst visiting Delhi, the staff are friendly. - I did not eat at the hotel. Nothing really
• Dr (9/5): Still rate high due to space location and hospitality and safet - Location Staff and hospitality was excellent Suite rooms were very spacious and comfortable Wi-fi has very poor connection And sockets and plugs were not working in many places especially bedside for phone charging etc TV was not working in one of the room
• Mohammad (8/5): Overpriced for a small room - It was ok but overpriced, small room , no mini bar Location is bad but it’s peaceful
• Satish (4/5): Disappointing - Location. Cleanliness. Staff was good. Long walk to next building. No hotel cabs for transportation. Breakfast spread can be better. Not value for money.
• Parvez (7/5): Good -
• Parvez (7/5): Good -
• Ajay (4/5): Disappointing - Rooms are very small Not value for money
• Sudipta (9/5): Excellent - Ashwini was excellent Nothing specific
• Giridhar (6/5): Good value - Location & friendly staff
• Ajay (5/5): Passable - Location and overall facility Food (pathetic), Staff (quite arrogant) and experience with car booking. I had booked a full-day vehicle for my meetings but it never turned. NO one from hotel followed up, inspite of repeatedly confirming with them (hotel reception) over phone, their response was like “why should I care”. Service was “pathetic”. Food is pathetic.
• Sai (1/5): Bad -
• Nemisha (8/5): Comfortable stay - Kind staff. My room was near the kitchen. So, it is sometimes noisy.
• Dershika (8/5): Very good -
• Karam (1/5): Bad -
• Kamakshi (4/5): Disappointing -
• Ravi (10/5): Exceptional -
• Manal (7/5): Good -
• Waqar (1/5): Bed bugs, asthma due to mould, no refund provided. Avoid. - The worst experience I have had in India. We were completely duped and taken for a ride, and this hotel ruined our entire week in Delhi, as well as causing us to miss our trip to Agra and lose the money we had paid for the hotel there. Upon arrival we were told that we were getting some sort of upgrade to a premium room (Rm 202). In fact, we were downgraded and given a room in the worst and most run down part of the building. They probably saw us as two stupid British Asian lads who would know no better, and we genuinely did not. Our room was infested with bedbugs. We were horrendously bitten all over each night, both losing sleep and creating personal arguments between us. The air conditioning blew out mouldy air that made the room stink of damp and urine causing my friend breathing difficulties and chest pain. The room was always damp, and that too in November. Towels never dried and if you sat for longer than a minute you would feel wet. There was mould and rust in the bathroom. The fridge was not working and so the items we had kept in there had gone off and had to be thrown away. Being naive to bedbugs, despite seeing spots of blood on the bedsheets each night and small insects, we did not complain. Not only that, there were tiny beetles walking on the bed. I lost multiple nights of sleep because of how badly I was being bitten. I was moved to three different rooms, all of which had insects and bedbugs crawling on the freshly made beds; the staff had all been witness to both my bites and the bugs in their rooms. I spoke to the management team the next morning to express my deep concern and anger at what we had been through. They appeared apologetic, but I now realise it was fake. I requested a full refund, which was verbally granted, but to date had not been done. Since then, management, namely the general manager Jyoti,has ignored my calls and messages. I am in shock and deep disappointment at their behaviour and their handling of this dire situation.
• Ksk (8/5): Very good -
• Akash (8/5): Very good -
• Annica (4/5): - Not to be recommended Breakfast very bad Poor restaurant
• Jozuf (1/5): Worst - Location I was really disappointed with my stay at this hotel. The rooms were incredibly small and felt cramped. The washroom was not well-maintained, and it had an unpleasant smell that made the stay uncomfortable. For the price, I expected a much higher standard. Definitely not worth the cost—wouldn’t recommend it.
• Avinash (6/5): Safe good location & parking space , Staff Rude untrained except reception and cleaning - Location Entery and stay--------- Security guard on entry gate had no welcome Attitude, not even opening the entry gate We were provided with 2 tea sachets- Single variety / 24 hrs for 2 guests - although provided more or demand We were provided with two water bottles of 500 ml /per day for 2 Guests- although provided more on arguing and even saying that more than this will be chargeable Dining---- dining area in other building Small dining Area , Temperature not maintained Less variety of food items cold food- Parantha , Poori Staff very Rough , Arguing , not perfect in their work
• Beauty (7/5): Good - The staff The room was stuffy with no natural air. Windows are locked
• Gaspar (8/5): I enjoyed a lot the place and the staff attention, especially the security personnel - Good and friendly staff and their flexibility in helping me recover the bank card I drop at the Hotel the day I departed to the airport Delayed responses to requests for assistance in the room
• Bala (9/5): Superb - The property is good Nothing
• Kumar (10/5): Exceptional -
• Rakshit (10/5): Exceptional -
• Dinesh (3/5): Not the best place to stay. - There is nothing to like. Hotel staff, facilities, room services, receptionist behaviour, catering staff behaviour and all.
• Pandey (7/5): Good -
• Ravishankar (9/5): Superb -
• Parvez (8/5): Very good -
• Om (10/5): Exceptional - Washrooms could have been little more loaded with supplies and the doors could have been changed. It should have some amenities like a clubroom or a bar.
• Mohammed (8/5): Excellent - Hospitality and service of hotel staff Nothing
• Mamatov (9/5): Superb -
• Sameer (6/5): Pleasant -
• Shafaat (10/5): Value for its money - I stayed for the first time at this property. I was little apprehensive like how will the hotel be & all. Honestly it is a great property, value for its money. Property is well taken care neat & clean . Friendly staff. I would be looking forward to stay at this property more.
• Tejpratap (9/5): Superb -
• Gajbhiye (9/5): Comfortable and good food - Comfortable stay Amenities
• Axzee (8/5): Very good -
• Zaushan (5/5): Passable -
• Anoop (1/5): Worst hotel and poor service. No value for money and won’t recommend anyone to choose this property - This property is not value for money
• Rhiya (8/5): Very good -
• Tenzin (10/5): Exceptional -
• Abhishek (8/5): Very good -
• Ritesh (6/5): - Place was not the cleanest and felt impersonal.
• Suman (1/5): Not at all worth - Rooms are unclean. Hotel layout is very haphazard and inconvenient Have already covered in rating scale
• Vipinder (1/5): Not satisfied - AC was not working. Price is too high comparison to the property Staff ,room . Price
• Shikha (10/5): Exceptional - All service
• Alka (7/5): Good -
• Rajen (8/5): Very good -
• Ashish (3/5): Poor -
• Bimlendu (1/5): Bad - Nothing Housekeeping put 333 no off

Photos