Grand Naki Hotel

Location: Piyerloti cad. No:12-14 Çemberlitas, Sultanahmet, Faith, Istanbul, 34490, Istanbul, TR

Star Rating: 8 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: 02:00 PM - anytime

Check-out: 11:30 AM

Amenities & Facilities

• Area shuttle (surcharge)
• Lot hours - 24 hours
• Free WiFi
• 24-hour front desk
• Garden
• Luggage storage
• Designated smoking area
• Concierge service
• Elevator
• Safe-deposit box at front desk
• Free newspapers in lobby
• Tours/ticket assistance
• Area shuttle (surcharge)
• Snack bar/deli
• Self parking (surcharge)
• Airport transportation - pickup (surcharge)
• Offsite parking reservations required
• Banquet hall
• Secured parking
• Lot hours - 24 hours

Rooms Available

• Standard Double or Twin Room, 1 Bedroom, Balcony, City View

  1 Double Bed OR 3 Twin Beds

  183-sq-foot soundproofed room, balcony/patio with city views

  
  

  Internet - Free WiFi

  Entertainment - 19-inch LCD TV with premium channels

  Food & Drink - Electric kettle, minibar (fees may apply), 24-hour room service, and free bottled water

  Sleep - A pillow menu and bed sheets

  Bathroom - Private bathroom, slippers, and a shower with a rainfall showerhead

  Practical - Safe and iron/ironing board (on request); cribs (free) available on request

  Comfort - Air conditioning, daily housekeeping, and heating

  Accessibility - Bathroom emergency pull cord

  Non-Smoking

  Max Occupancy: 3 (2 Adults)

  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Air conditioning
  • Hair dryer
  • Private bathroom
  • Heating
  • Slippers
  • Satellite channels
  • Electric kettle
  • Bidet
  • Toilet paper
  • Bottle of water
  • Shampoo
  • Wheelchair accessible
  • Daily housekeeping
  • Room service (24 hours)
  • Free WiFi
  • Pillow menu
  • Rainfall showerhead
  • Balcony or patio
  • Free cribs/infant beds
  • Bedsheets provided
  • Soap
  • Low-height counters/sink
  • Bathroom emergency pull cord

• Economy Room

  1 Double Bed

  140 sq feet

  
  

  Internet - Free WiFi

  Entertainment - 19-inch LCD TV with premium channels

  Food & Drink - Electric kettle, minibar (fees may apply), 24-hour room service, and free bottled water

  Sleep - A pillow menu and bed sheets

  Bathroom - Private bathroom, slippers, and a shower with a rainfall showerhead

  Practical - Safe and iron/ironing board (on request)

  Comfort - Air conditioning, daily housekeeping, and heating

  Accessibility - Bathroom emergency pull cord

  Need to Know - No cribs (infant beds) available

  Non-Smoking

  Max Occupancy: 2 (2 Adults)

  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Air conditioning
  • Hair dryer
  • Private bathroom
  • Heating
  • Slippers
  • Satellite channels
  • Electric kettle
  • Bidet
  • Toilet paper
  • Bottle of water
  • Shampoo
  • Wheelchair accessible
  • Daily housekeeping
  • Room service (24 hours)
  • Free WiFi
  • Pillow menu
  • Rainfall showerhead
  • No cribs (infant beds)
  • Bedsheets provided
  • Soap
  • Low-height counters/sink
  • Bathroom emergency pull cord

• Standard Double or Twin Room, 1 Bedroom, City View

  1 Double Bed OR 2 Twin Beds

  194-sq-foot room with city views

  
  

  Internet - Free WiFi

  Entertainment - 19-inch LCD TV with premium channels

  Food & Drink - Electric kettle, minibar (fees may apply), 24-hour room service, and free bottled water

  Sleep - A pillow menu and bed sheets

  Bathroom - Private bathroom, slippers, and a shower with a rainfall showerhead

  Practical - Desk, safe, and iron/ironing board (on request); cribs (free) available on request

  Comfort - Air conditioning, daily housekeeping, and heating

  Accessibility - Bathroom emergency pull cord

  Non-Smoking

  Max Occupancy: 2 (2 Adults)

  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Air conditioning
  • Hair dryer
  • Desk
  • Private bathroom
  • Heating
  • Slippers
  • Satellite channels
  • Electric kettle
  • Bidet
  • Toilet paper
  • Bottle of water
  • Shampoo
  • Wheelchair accessible
  • Daily housekeeping
  • Room service (24 hours)
  • Free WiFi
  • Pillow menu
  • Rainfall showerhead
  • Free cribs/infant beds
  • Bedsheets provided
  • Soap
  • Low-height counters/sink
  • Bathroom emergency pull cord

• Standard Triple Room, City View

  1 Large Twin Bed and 3 Twin Beds

  205-sq-foot room with city views

  
  

  Internet - Free WiFi

  Entertainment - 19-inch LCD TV with premium channels

  Food & Drink - Electric kettle, minibar (fees may apply), 24-hour room service, and free bottled water

  Sleep - A pillow menu and bed sheets

  Bathroom - Private bathroom, slippers, and a shower with a rainfall showerhead

  Practical - Safe and iron/ironing board (on request)

  Comfort - Air conditioning, daily housekeeping, and heating

  Accessibility - Bathroom emergency pull cord

  Need to Know - No cribs (infant beds) available

  Non-Smoking

  Max Occupancy: 3 (3 Adults)

  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Air conditioning
  • Hair dryer
  • Private bathroom
  • Heating
  • Slippers
  • Satellite channels
  • Electric kettle
  • Bidet
  • Toilet paper
  • Bottle of water
  • Shampoo
  • Wheelchair accessible
  • Daily housekeeping
  • Room service (24 hours)
  • Free WiFi
  • Pillow menu
  • Rainfall showerhead
  • No cribs (infant beds)
  • Bedsheets provided
  • Soap
  • Low-height counters/sink
  • Bathroom emergency pull cord

• Standard Single Room, City View

  1 Double Bed

  194-sq-foot room with city views

  
  

  Internet - Free WiFi

  Entertainment - 19-inch LCD TV with premium channels

  Food & Drink - Electric kettle, minibar (fees may apply), 24-hour room service, and free bottled water

  Sleep - A pillow menu and bed sheets

  Bathroom - Private bathroom, slippers, and a shower with a rainfall showerhead

  Practical - Safe and iron/ironing board (on request); cribs (free) available on request

  Comfort - Air conditioning, daily housekeeping, and heating

  Accessibility - Bathroom emergency pull cord

  Non-Smoking

  Max Occupancy: 1 (1 Adults)

  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Air conditioning
  • Hair dryer
  • Private bathroom
  • Heating
  • Slippers
  • Satellite channels
  • Electric kettle
  • Bidet
  • Toilet paper
  • Bottle of water
  • Shampoo
  • Wheelchair accessible
  • Daily housekeeping
  • Room service (24 hours)
  • Free WiFi
  • Pillow menu
  • Rainfall showerhead
  • Free cribs/infant beds
  • Bedsheets provided
  • Soap
  • Low-height counters/sink
  • Bathroom emergency pull cord

Guest Reviews

• Néstor Alejandro (10/5): Buebo - El hotel se encuentra muy bien ubicado, a 15 minutos caminando de la Basílica de Santa Sofía y el personal es muy amable. El desayuno está incluido, no es muy exquisito pero cumple con lo esperado
• BerkshireDolly (10/5): Great resturant, super friendly staff - Staff are amazing, very friendly and helpful. The food served here is delicious, great choice and excellent quality. Staff went above and beyond, could not do enough for us. Had the best time ever here, was sad to leave. Will definitely return and certainly recommend.
• danijela637 (2/5): AVOID THIS HOTEL - I Am totally disappointed and devastated with the situation in which my wife and I found ourselves upon arrival at the booked hotel Grand Nagi in Istanbul. We made a reservation and paid in full for a room for two people at the Grand Nagi Hotel in Istanbul. After a long journey we arrived at the Hotel, we were met at the reception by an employee who asked for our passports and after checking our passports and our booking, told us that our room was not available and that he had to transfer us to another hotel. We were not enthusiastic about that idea, but considering that we were exhausted from traveling and had no accommodation, the only option was to accept the offer. An employee of the Grand Nagi hotele took us to another hotel, a building without any signs that it was a hotel, and told us that it was our accommodation. We were left in shock, a place that has no indication that it is a hotel, the room we were brought to was so small that you couldn't turn around in it, the bed was only one step away from the toilet, which didn't even have a door that could be closed normally . We were given a key to the room and the key to the entrance door to the building, and we were instructed that when we leave the hotel, we must lock the door, also that the only way to enter is to unlock the hotel door ourselves. The accommodation did not seem safe to stay in and at the end of the day it was not the accommodation we booked. We picked up our suitcases and were forced to book another accommodation in another Hotel which we hardly found. It is shameful that we found ourselves in such a situation, we even returned to the Grand Nagi Hotel and tried to explain that we cannot stay in that other Hotel and that we want a room in the hotel we originally paid for. They couldn't help us, and that's why I'm asking for my money back because I didn't get a room in the hotel I booked because it wasn't available.I don't want to hear back from you that you are sorry, l booked the hotel through Stayforlong in September and we still waiting from them to gett our refund, Stayforlongsell us the room which the hotel didn't have. AVOID THIS HOTEL AND STAYFORLONG
• Verified traveler (4/5): Terrible stay - I had a very bad experience at this hotel. For the price I paid, which I personally found expensive, I expected much better. The only time I saw water was the size of a thumbprint when I arrived; otherwise, guests are expected to sort out water themselves. Additionally, the bed was absolutely covered in hair—so much that I had to go down and complain. The receptionist came up and explained it was from the cleaning staff, which is unacceptable. I was also promised breakfast delivered to my room as I was recovering from surgery. However, I didn’t receive breakfast even once during my stay. This hotel is absolutely trash. Avoid it
• Asat (2/5): - Really small space on the room
• Gökhan (10/5): - Her şey güzeldi. Tavsiye ederim
• Ahmet (2/5): - Resimlerde odada banyo bulunmasına rağmen, banyosuz oda verildi. Odanın dışında banyo kulllanım imkanı vardı. Bu kabul edilemez.
• andrea (10/5): - Tutto ok
• DEREK (2/5): - Booked a single room with city view. Was put into a basement room with no window on arrival. Key card wasn't' working and manual key was so awkward James Bond would have struggled to get into the room. Safe in the room was also out of action. Hotel looks nothing like the photos on website. Massively disappointing.
• Åsmund (8/5): - Nice, but a bit worn, hotel with a great location. Only a few minutes walk from many historic attractions. Friendly staff.
• 783zulemap (2/5): AVOID THIS HOTEL, PAY ATTENTION ALL NAD REVIEWS - AVOID THIS HOTEL. The stuffing who was working here almost ruined my holiday and my whole experience with turkey! Where should I start?, everything started with me looking for a taxi at 3am in the airport, they told me they have transportation so I asked for it, I never say yes or not since I was in rush in my airport, but I never said either I wanted “round trip” transportation! They wanted to charge me 110€ for nothing!, me and my friend got late so we were waiting for that taxi, it took long time so my friend took another taxi who charged us 30€ till the hotel… haha, when I got there they told me I needed to pay 110€ for the transportation, so I said I didn’t take the taxi so I won’t pay for a service I didn’t take! That person who was in the desk didn’t speak English or anything but via translator said bad words towards me. Next day I talked with the other guy I was talking about the transportation and I explained everything! He insulted me because I didn’t want to accept their scam, plus told me they wouldn’t clean my room in all those days I was gonna stay! WHEN I PAID FOR ALL THE SERVICE!!!! And if change the hotel they wouldn’t return any money. Then when I came to my “room” it was and a basement haha… when in the booking says “with city view”, it was in the floor “-1”, the smell was disgusting, the tv and phone didn’t work either!, plus the noise woke up in the morning because you can LISTEN EVERYTHING from your room! PLS PAY ATTENTION TO ALL THE BAD REVIEWS THIS HOTEL HAS!!!!! I didn’t and I had the worst experience ever in my life with hotels, I was afraid for my safety!!!!! Those guys were terrible, service, and place horrible!
• likae2020 (10/5): Trip was fantastic with my friends - excellent hotel with delicious breakfast. Extremely clean rooms.super location , close to everything . helpful and kind staff. especially Mr. Orhan. perfect service. ..Highly recommended .looking forward to come again . Thanks for your attention Mr Orhan
• 1MarinaR (2/5): Dirty and terribly old - Choosing this hotel was a great mistake for me. We thought that being close to the center was all we should look for in a hotel. This hotel was dirty, it was not maintained properly and it offer the bare minimum as breakfast. I advice strongly against staying in this hotel.
• Paradise30131715928 (2/5): AVOID - I booked two double rooms withbalconies months ago. I was meeting up with my son from China so it was a special occasion. On arrival , apart from the rooms being very small there were, I was told no balconies. The manager, a dour man, said - " no balconies because of earthquake" ?? I said you confirmed two rooms with balconies. I said from the outside of the hotel I can see two rooms high up with balconies. He again insisted no rooms with balconies. I said to him you are still advertising on booking.com rooms with balconies. He argued and said we are not. I said you are. I have just looked at booking.com. He said you wanted two rooms on the same floor, you have them. I said that's fine but we have no balconies !! So reluctantly after I waited 30 mins while he chattered to other staff at reception, he offered a differet room on the 4th floor - bigger, no balcony. My son took it. The hotel is filthy in terms of bathrooms. Toilet seats are falling away, shower screens havent been cleaned in a long time, dust over phones, paint missing, parts of floor missing. Windows are filthy. Group and tiles missing and just disguting to takea shower. "Make up room" consists of a lovely bed and new lovely towels.My son suffered from severe gastrointestional bacterial infection in his room which he didnt like because it was ot the room we had paid for and there was no balcony . I informed reception of this. I have 50 photos of filth of the hotel. So Grand Naki also tell lies about people liking their rooms. They had our money for 6 months for two rooms with balconies. We got neither. They tell lies and they still advertise rooms with balconies. So yu will get no sympathy for severe foodpoisoning and their low blow is to threaten to show pictures of diarrhoea. That is the kind of hotel management you are dealing with. Avoid.
• aminabD6463IJ (2/5): Never again! - I recently stayed at a supposed 4-star hotel that included breakfast, and my experience was far from satisfactory. The breakfast options were severely lacking, with constant stale bread and the bare minimum of choices available. We usually skipped the chips or wedges or eggs on offer. The reception staff were also disappointing. One particularly fatter than others, yet sassy and unhelpful staff member constantly promised to resolve issues but never followed through, forcing us to chase him up repeatedly. The rooms were incredibly cramped for two people, and as a group of six, we felt discriminated against by other guests and the staff. We were assigned rooms with poor hygiene on the lower floors, which lacked both views and cleanliness.air cons did NOT work during 35 degrees stay. Also to add the bathrooms have no locks on the doors! WTH! One staff member thinking we were idiots, even tried to persuade us to book excursions through him at triple the cost, which was incredibly off-putting. The only redeeming feature of this hotel was its proximity to the Blue Mosque, Hagia Sophia, and local restaurants. However, the cost was still high for Turkey and we were disappointed that we couldn't do as much as we had planned. Prices have definitely skyrocketed compared to a year ago. This place is no longer a good holiday option for teenagers or young adult males. A short stay of 2-3 days is sufficient for Istanbul, but I would not recommend this hotel for a staying visit.
• 282azadehy (2/5): Not recommended - I went there with my family for a week meant to be our holidays, well once we got there the pictures are TOTALLY different from reality was really disappointing we had been waiting for 5 hours for check in then he showed us the room ive booked, each room was worse than one before!!!! Showers were mouldy!!! I booked 2 double room with balcony and one triple room reception wanted to give me one standard room one double with balcony and one attic!!!! Which we had to go 1 floor with stairs !!! It was soooo disappointing! At the end reception offered me a free cancellation! I said let me see if I can find any other hotel to stay finally I found another hotel around I had to spend 500£ more! And he said 100% Im gonna get my refund in 30 minutes after 6 days we were there they just refunded 5 nights which I booked 7 nights! They didn’t refund 320£ for 2 nights! It was a horrible experience! All the staff were so rude and unhelpful! NOT RECOMMENDED!
• Climber12441941408 (2/5): Do not stay here - The worst place I have ever stayed for the following reasons. The room allocated to us was very small with no windows. We requested an upgrade and got another room which had a balcony but still small. In 6 days the bedding was never changed. The shower head was faulty. Opposite the hotel is a depot for deliveries and it was noisy. The owner's son was very unfriendly. The breakfast was just OK.
• cl_mentl319 (2/5): Horrible stay at naki - Here is the room we got for 150€ per night. I think photos are talking by themselves. I can also talk about the stinky smell and the sticky floor, or the rain falling down the ceiling on the beds. Just have a look at the shower head we got. The staff is overwhelmed and the responsable just adviced us to take the room, because we couldn’t find a better place in Istanbul at this time (we did just nearby), and « you are not in Istanbul to stay at your room » No coment, horrible stay
• Mehmed (2/5): - Betrüger
• Matthias (8/5): - Die Angestellten waren sehr freundlich und hilfsbereit. Check-In und Check-Out gingen in sekundenschnelle. Kaffee und Wasser konnte man jederzeit sich unten mitnehmen. Das Frühstück war leider jeden Tag nur Rührei und Weißbrot mit Aufschnitt. Sehr unangenehm war allerdings das Wasser aus den Leitungen. Es hatte einen sehr unangenehmen Geruch und Geschmack. In umliegenden Hotels oder Bars war das nicht der Fall, dies konnte ich testen, da noch Freunde in der Umgebung waren. Hier ist es notwendig sich Wasser in den nahliegenden Geschäften zu kaufen und es zum Zähneputzen zu nutzen. Die Minibar war defekt und es war nur ein winziger Mülleimer im Badezimmer vorhanden. Leider wurden auch mehrmals die Woche Anlieferungen im Nebengebäude angeliefert, dies dauerte immer 1-2Std und hat für hunderte hupende Autos gesorgt. Nur zum Übernachten ist es okay.
• Verified traveler (2/5): Do not recommend - Everything is old, even the main door is not closing properly
• Brandstätter (6/5): - Personal sehr nett und hilfsbereit! Hotel liegst sehr zentral! Zimmer sehr klein.
• Safiyo (10/5): Warm and welcoming - The staff are supper friendly and very helpful. They are very happy to assist the guests. For instance, they allowed me to check out an hour late and was able to arrange my transfer last minute at a cheaper rate than the locals. When I wanted to take tablets at night I called the reception and the guy was very helpful and bought me water to my room. They are exceptional and they honestly made my stay very warm and welcoming. Thank you. Also the location is 10/10 literally walking distance to everywhere.
• Habiba (10/5): - La gentillesse des personnels
• Mohamed (8/5): - It was
• ELIZAVETA (10/5): Доступный отель в центре - Номер маленький, но уютный. Все необходимое есть, мыло, шампунь, гель для душа.
• Senol (8/5): - Parkplatz zu finden ist sehr sehr schwer
• Verified traveler (6/5): Cheap and clean only - 1. Staff communication skills are poor due to language barrier. 2. Looking after the customer request is beyond our dreams! I have reported in my first hour that the safe is not working as the battery dead and the room phone doesn’t work also. My three days stay over and no one attended. 3. Ladies staff handling the breakfast (which is already poor) were rude.
• VASILIOS (10/5): Very good - Very good experience
• Aslihan (10/5): Excellent - Perfect
• Verified traveler (8/5): - Comodo per i spostamenti,personale gentile e accogliente, pulito.
• Verified traveler (4/5): Hic memnun kalmadi. Cabire tesekkurler ama - Otele giris yapmak Icin gece gelecegimizi haber etmemize Rahmen 15 saatlik yoldan sonra odamizin kapisi in önünde 25 dk boyunca kucaklarimizda iki ufak cocuk tutqrak bekledik. Calisan in hic acelesi yok, gayet Rahaty acele edeyim ayib oldu diye hic bi gayret yokdu.. Sadece CABIR diye bi Eleman Dan cok ama cok memnundum. Müsterinin halinden anlayan Sadece o.
• Verified traveler (4/5): Tavsiye etmiyorum - Otel otoparkı yok ancak bulmak için yardımcı oluyorlar. Büyük ihtimalle ücretli bir otopark bulabileceksiniz. Kaldığım oda çok ufaktı. Odada elbise dolabı dahi yoktu. Sadece askı var. Mini bar yok mikro buzdolabı var ce çalışmıyor içi de boş. Yani su dahi yok. Lobide sınırsız çay kahve var ama tavsiye etmem tadı iğrenç. Otelde kahvaltı var ama bir kez denedim yiyemedim. Berbattı. En kötüsü yataktı. Gördüğüm en sert yatak. İlk gün sırtım tutuldu. Üçüncü günün sonunda zor hareket eder hale geldim. Belim ve sırtım mahvoldu. Bir daha asla kalmam
• AMIRMOHAMNAD (2/5): - The hotel kick us out and was impoliteness.the hotel didnot give us the room.I will complain .
• Ünal (8/5): . - Oda her gün temizleniyordu konumu gayet iyiydi çalışanlar güler yüzlü ilgiliydi.
• Verified traveler (10/5): - Vriendelijke mensen zeer behulpzaam en net
• Ahmet (10/5): Mükemmel - Oda kucuk sadece temizlik, ilgi alaka cok iyi gercekten
• Mazin (10/5): - Olen tyytyväinen hotellista ja asiakas palvelu oli mukavaa...Tosi pyhdas hottelli suosittelen käymäänq
• Vakhob (10/5): Great - It was amazing to stay at this location. The front desk guys are so helpful, the hotel rooms are new and comfortable. I definitely recommend to stay here
• Ali (2/5): - The service is so bad The behavior is so bad The location is good
• Irina (8/5): - Жили всего одну ночь. За такую цену более чем достойный отель
• ABDULLA (10/5): Nice - Clean and good
• Burhanettin (10/5): - Gayet temiz ve nezih, 1 gece kaldım, resepsiyondaki genç arkadaş yardımcı oldu, oda biraz küçük ama uygunum fiyata bakınca normal. Diğer iş seyahatlerinde tercih edebileceğim bir konumda ve temizlikte. Teşekkür ediyorum
• Verified traveler (2/5): Vasatın altında ve resepsiyon kalitesiz - Fazla bir beklentiyle gitmedik. Ancak odanın konumu ve apartman boşluğuna bakması ayrı bir negatiflik. Kahvaltı sıradan olmakla birlikte sürekli çatal ve bıçak gibi malzemelerin eksik olması ayrı bir acemilik. Resepsiyondaki tez canlı gençlerden birinin çok bilmişliği, akıllı geçinerek otele puan almak için indirim oyunları ve ukala davranışı ayrı. Ayrıca istanbula her gidişimizde şu istanbulda yaşayanların her seferinde kendini akıllı sanmaları ve öyle davranmaları da komedi
• Muhammet (10/5): Temiz ve güzel bir tesis - Merkezi konumu ve ulaşım kolaylığı açısından İstanbul’da konaklayabileceğiniz temiz ve güzel bir hotel. İşletme sahibinin ve çalışanlarının güleryüzlü ve yardımseverliği için ayrıca teşekkür ederim :)
• Hüseyin Güler (10/5): keyifli - Otel temiz ve bakımlıydı. Personel çok ilgili ve kibardır, sanki yıllardır gittiğim bir otele gidiyormuşum gibi yakın hissettim. Lokasyondan bashetme gereği bile duymuyorum zaten mükemmel bir konunmda.
• Verified traveler (10/5): - Totally overwhelmed. If you wanna come to Istanbul THIS is a place for you. Location is awesoooome, in 3-4 minutes you are right next to Aya Sofia. Receptionists, kitchen (breakfast) and cleaning crew are doing their job on very high level. Romms are soooo clean and very modern. (I was in a single room with Balcony). I will visit Istanbul again, and I know where to come 👌 Thank you for everything! Harun
• Ahmet (10/5): - Gayet iyiydi. Konumu da süper. Hizmetten gayet memnun kaldık. Tavsiye ederiz.
• Verified traveler (10/5): - Initially booked to stay at the Grand Naki Hotel for 3 night of a 11 night stay in Istanbul. I was very impressed with the service received from the hotel staff. The room we were given was too small so we asked if we could change we were immediately offered a bigger room without any fuss. Ulvi and Jabir on reception were brilliant and went over and beyond to helped us with all our needs. We decided to stay at the hotel for our whole 11 days. It’s a great hotel and won’t hesitate to stay here again.
• zeeshan (10/5): - Very friendly and coperative staff highly recomended
• Veysel (8/5): - Güzel bir konaklamaydı
• Fatih (10/5): Güzel - Güzeldi
• WEI IAN (10/5): Stay at Grand Naki - The staff is very helpful and friendly. Good location and great for solo or business trips.
• Gökhan (10/5): - Gerçekten özenli ve düzenli bir yer otel çalışanları ilgili sultanahmet yürüme mesafesinde
• linda (10/5): hotel exceptionnel - hotel propre . magnifique situé a un pas de tout les monument historiques . près de tout les moyens de transports.. réceptionnistes magnifiquement serviable et gentille ... a recommander.. ça c'est sur je changerais pas d'hotel.. merci GRAND NAKI ...BISOUS A BIENTOT .. FROME PARIS WHITH LOVE.
• aidar (10/5): - чистый отель. очень близко к мечети султанахмет и а
• Madina (10/5): Tarihi yerlere cok yakin - Cesitli ve doyurucu kahvalti temiz ve genis odalar
• Madina (10/5): Harika - Super herksese tavsiye eserim
• Mefadal (6/5): Très déçu ! - Bonjour,sur l’annonce de l’hôtel, le parking était marqué gratuit. Cependant quand on est arrivé la personne qui nos à accueilli, nous a annoncé qu’il n’y a à pas de parking. Je suis très déçu car à cause de cela j’ai rencontré beaucoup de problèmes. Ils m’ont placé la voiture dans un parking, le lendemain j’ai retrouvé 2 amendes...De plus un personnel m’a demandé 40tn afin d’enlever les amendes. Je lui ai donné, mais il n’a rien fait...
• Danil (10/5): Все супер!!! - Все очень понравилось, расположение, отношение и обслуживание на высоте! В пешей доступности все достопримечательности которые стоит посмотреть !!!
• Madina (10/5): Чувствую себя как дома - Все очень понравилось, вкусные сытные завтраки, доброжелательный и внимательный персонал, предложили улучшенный номер вместо забронированного за ту же стоимость , комплименты в виде кофе, чая и пирога, в номере тепло , чисто и удобно. Обязательно приедем ещё, рекомендуем всем!
• Madina (10/5): AMAZING - Прекрасный отель, в центре старого города
• A (10/5): Great Hotel - The hotel was really great, all staff were very friendly especially Safa , very helpful , cooperative, very quiet hotel , great location in the heart of sultanahmet area , near all shopping places ( beyazit , mahmoud basha shopping street , grand bazaar, five minutes from where you can take phosphor cruise ,finally I recommend this hotel strongly fir tourism and business.
• Zhonzhaksynova (10/5): Центральный отель - Очень чистый и хороший отель в центре города, все рядом и очень доброжелательный персонал. Особенно Sefa
• Madina (10/5): Sefa amazing manager - very clean and nice hotel in the city center, staff are very friendly, especially the manager Sefa
• Mehmet (10/5): 10 punten!! - Zeer te vreden vriendelijke mensen schoon kamers ze staan voor alles klaar en is centraal
• Matt (8/5): - Hotel is an excellent base for Sultan
• Verified traveler (10/5): - nice breakfast and great service
• Mohamed (10/5): - Great customer service staff are very helpful. Location is very good. Will be back soon
• George (10/5): - In general everything is fine, the most important for me was cleanliness and good location.I liked the hotel in terms of cleanliness and hygiene.There are many alternative restaurants around.One minute walk to tram (T1) line. About 6 -7 minutes to historical places Aya sofia, Grand Bazaar, Blue Mosque and Topkapi.Staff very friendly i recommend to everyone
• John (10/5): I loved Grand Naki Hotel - The hotel was well above expectation.Very decent and historical places are very close.The view of the hotel and the rooms were very nice.I think it's a new 3 4 years old hotel.Rooms were tidy and clean.Our rooms were cleaned everyday they left new sheets and new towels.24 hours tea, coffee and cookies service(free😀).The lobby is large and comfortable and there are seating chairs in front of the hotel.Staff great to believe friendly.They are name Sefa and Ülvi.try to be friendly with them, it will be very good for you and they will be helpful in all matters.Everything is great, I will recommend it to all my friends
• Adrian (10/5): - Good location,you can walk all toursit attraction places just 5 minute.Very clean and new hotel.Breakfast is very diverse and freash fruit.Basic supplies such as tea, coffee and water are always free.We cleaned our room every day.Very close to shopping and Turkish traditional restaurants.Sefa is amazing man
• Youssef (10/5): Great stay - Good location friendly manager and good breakfast
• Mike (10/5): I recommend this hotel to everyone🎆 - Very good location ,you can walk all hostorical places.Rooms are Clean and spacious .Breakfast varied and fresh.The staff are very friendly and ready to halp you in any matter.SEFA is very kind and lovingCovid 19 have taken very good precautions, the staff are very meticulous. I recommend this hotel,
• Verified traveler (10/5): Great Location and Value for Money - We stayed here as 4 friends and the location is perfect for the sites in sultan ahmet and the grand bazaar. The staff especially Sefa and Ulvi were very polite and helpful 24 hours a day and accommodated every request. Rooms are nice and clean and the reception and restaurant are also nice. Best value for money
• Ethar (10/5): wonderful Stay - My stay at Grand Naki was great the staff was really nice and friendly the hotel is very clean the manager SEFA is very friendly and helpful and handsome 😁 he would always offer me Turkish coffee after breakfast and all other times overall my experience with them was great
• Verified traveler (8/5): Good service - Friendly staff and good value for money
• Verified traveler (8/5): İdare eder - Kaldığım oda tek kişilik. Standart olarak olması gereken her şey mevcut yalnız elbise dolabı yok. Askılık var sadece. Ayrıca oda hakikaten çok küçük, hele banyo. Odanın içinde büyük valiz açamazsınız. Kahvaltı tabağı standart. Otele gelişimde odaya kadar kimse eşlik etmedi. 5 gün kaldım otelde. Sultan Ahmet'e 10 dk yürüme mesafesinde. İstanbul'u gezmek için gelmiştim. Neredeyse sadece uyumaya gidiyordum otele. O yüzden çok kasmadım.
• Raul (4/5): - La localización es muy buena y centrica a 5 minutos andando de la mezquita azul y aya sofia. Lo que NO gustó: Al llegar el recepcionista estaba medio dormido y quejandose del calor y de dolores de espalda. Nos atendió mal. La habitación no tiene nada que ver con las fotos, es mucho más pequeña y la ropa de cama sucia mi mujer se negó a dormir en tal suciedad. Al quejarnos y pedir cambio no nos han ofrecido ninguna solución y nos dijieron que la ropa de cama estaba "bien" y que la habian cambiado. Total, salimos a comprar nuestras propias sabanas para no discutir más con el personal. El día que nos ibamos, le pedimos que nos pida un taxi fue cuando el recepcionista llamo a un taxista conocido suyo y ahí empezó otra historia para olvidar de nuestra estancia en este hotel (la nota que colmó el vaso). El taxista que llamo ya de entrada queria cobrarnos mucho más de lo que normalmente cuesta el trayecto al aeropuerto. Al quejarnos y decirle que el precio es excesivo y que sabemos cuanto cuesta, cogió el telefono y llamo a su amigo el recepcionista y como alternativa (para ahorrar costes) no se le ocurrió otra idea que llevarnos por otro camino (en vez de coger el tunel rapido que sale más caro el hombre por su cuenta decidió que era mejor idea cruzar el bosforo en Barco y luego ir por otro camino y asi ahorrase no sé cuanto en gasoil. Total, con miedo de perder nuestro avión ya no discuté más con el, al final nos llevó al arpuerto haciendo ralley dakar. En fin, lamentable.
• Viktoria (8/5): - Das Zimmer war sauber, Was für uns sehr wichtig ist da wir mit dem Baby unterwegs waren. Uns wurde auch Babybett angeboten, das war lieb. Das Hotel befindet sich zentral- man kann zu Fuß zum Pazar oder Blaue Moschee gehen. Was für uns auch wichtig war- Hotel hat eigenes Parkplatz. Generell war alles gut und sehr sauber
• Verified traveler (10/5): Mükkemmel - 10 günlük konaklamada mükkemmel konfor . Tüm çalışanlara teşekkürler
• YA (4/5): - Einfach nur sehr enttäuschend. Es gab leider kein Frühstück, trotz dass es inbegriffen war. Aufzug ging nicht. Wir hatten zuerst ein verschmutztes Zimmer. In der Dusche waren noch viele Haare vom vorherigen Besucher. Minibar ging irgendwie nicht, unsere Getränke wurden nicht kalt. Die Lage war okey aber bitte geht in der Nähe nicht essen es ist überteuert und garnicht gut. Also nochmal dahin will ich aufkeinen Fall. Für das Geld könnte ich auch in ein günstigeres Hotel!!!!
• Ayesha (8/5): - Location wise Very central. Initially disappointed because I had a sunken bed. Had to complain a few times before my room was changed 4 nights later. Price per night should be negotiated.
• Abdelaziz (8/5): - Hôtel bien placé pour visiter l’essentiel Des lieux intéressants ,petit déjeuner à améliorer, et à notre goût la chambre 18m2 est vraiment petite,
• Christof (4/5): Schmutzige Zimmer aber freundliches Personal - Personal sehr freundlich und zuvorkommend, angenehme Atmosphäre beim Frühstück, tolle Lage. Sehr kleine und enge Zimmer, für Gehbehinderte nicht geeignet. Aufgrund von sehr schlechten Zuständen im Bezug auf Sauberkeit und Hygiene sowie Lärmschutz NICHT zu empfehlen. Unser erstes Zimmer war schmutzig (fleckige Klobrille, Haare auf dem Bett, Schimmel unter der sich ablösenden Tapete). Nachdem wir uns an der Rezeption beschwert hatten bekamen wir ein anderes Zimmer, welches jedoch ähnlich schmutzig und in schlechtem allgemeinen Zustand war (abgelöste Tapete, undichtes Fenster, Urinreste auf der Klobrille, Ablagerungen auf dem Wasserhahn...).
• NEKTARIA (10/5): Great hotel - Excellent hotel!!Very clean and comfort hotel With very freindly staff! The location of the hotel is in the center near to Grand bazaar and church of Saint Sophia. There are too many restaurant near to hotel.I recommend this hotel and i will stay again there
• Victor (4/5): - The location was great. Small rooms, old and dirty bathroom, very poor breakfast.
• F (2/5): Grand Nakki - Room was very small Shower room wasn’t clean sigaret buts on floor No Aircondition we booked with air conditioning! Poor service! Don’t take the shuttle to Airport unless you have loads of time to get to Airport it has loads of stops and it took us around 2 hours to get to Airport. Better book outside a yellow cab.
• Verified traveler (10/5): - Very friendly and hospitable staff! Excellent breakfast and you can help yourself to tea, coffee and water throughout the day. Fantastic location stayed here at the start and end of our 3 week turkey trip! Very good value!
• Carl (10/5): Location, Location, Location - Absolutely fantastic location....5 minutes walk to Grand Bazar and Blue Mosque and Hagia Sophia...excellent breakfast also and very nice staff
• Verified traveler (2/5): UNACCEPTABLE ROOM CONDITIONS AND CUSTOMER SERVICE - The guys at the reception were rude and uneducated, know nothing about customer service, the rooms were a disaster, the toilet stinks and the carpet was loose at the entrance of the room. WE HAVE TO CHANG THE ROOM TWICE. The wifi was terrible.
• Verified traveler (10/5): Ideal location - The hotel was clean and the location was ideal.
• Odilea Rocha (8/5): - Perfect
• Nestor (10/5): - This was my second time in this hotel and I!m very pleased I highly recommend
• julie (6/5): Good location - The hotel was in a great location. Walking distance to all main sight seeing sights. The room was tidy and clean but very very small. If you were 2 large people you would have difficulty moving around the bed. The bathroom was modern and clean. The breakfast fine. Their communication was terrible.. .. The hotel never answered 1 of my 5 emails. I needed to be sure that the transfer was organized. But i couldn't be sure. Because they never got back to me. As predicted there was no one to collect us
• Hayet (10/5): Met my expectations across the board - Great room service delivered in timely manner. Room kept clean throughout my starting and bed sheets changed whenever requested. Comfortable bedding and pillows and adequate air-conditioning - not too cold and not warm - bathroom equipped with air ventilation (which I, quite frankly, did not expect). The breakfast has variety of foods for different tastes and is served freshly every morning. Staff very helpful and Mr. Izzat, the hotel manager, is there most part of the day helping out with whatever needed. Great location - only a 2 minute walk from metro station. Plenty of restaurants around the area, if interested in Turkish food. I definitely recommend Grand Naki Hotel for the above
• Verified traveler (8/5): - The AC doesn't work so the room is hot.
• Rodney (10/5): - Good hotel for what we wanted. I would stay there again.
• Verified traveler (8/5): Great modern hotel with good location! - Grand Naki was a modern and clean hotel, our best choice during our trip in Turkey. I absolutely love the breakfast and the nuts they provide! The room was clean and comfortable with windows, and brightly lit. Toilet was clean and with glass doors to separate wet and dry areas. Very satisfied with this hotel! Highly recommend!
• Verified traveler (10/5): Great price, staff and location! - The hotel is right in the center of the "old city" and can easily walk to all the tourist attractions. The hotel staff are very friendly and helpful! The rooms are small but if you are spending more.time exploring the city you won't even notice!

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