Hotel Casa del Arco

Location: 5 Avenida Norte Numero 9, Antigua Guatemala, 3001, Antigua Guatemala, GT

Star Rating: 3 Stars

Property Type: Bed and breakfasts

About this Property

Important Information

Policies

Check-in: 03:00 PM - 12:00 AM

Check-out: 11:00 AM

Instructions: This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. The front desk is open daily from 7 AM - 8:30 PM. This property doesn't offer after-hours check-in. The front desk is staffed during limited hours.

Amenities & Facilities

• Free breakfast
• Free WiFi
• Terrace
• Luggage storage
• Free breakfast
• Safe-deposit box at front desk
• Front desk (limited hours)
• Smoke-free property
• Tours/ticket assistance
• Snack bar/deli
• Airport transportation - pickup (surcharge)
• Offsite parking reservations required
• Free cooked-to-order breakfast

Rooms Available

• Double Room Single Use, 1 Bedroom, Non Smoking

  2 Twin Beds OR 1 King Bed

  Overlooking the city

  
  

  Layout - Bedroom

  Internet - Free WiFi

  Entertainment - 32-inch flat-screen TV with cable channels

  Sleep - Egyptian cotton linens and a down duvet

  Bathroom - Private bathroom, shower, designer toiletries, and towels

  Practical - Safe, desk, and iron/ironing board (on request)

  Comfort - Daily housekeeping and fan

  Need to Know - No rollaway/extra beds available

  Non-Smoking

  Max Occupancy: 2 (2 Adults)

  • Shower
  • Safety deposit box
  • TV
  • Desk
  • Fan
  • Private bathroom
  • Daily housekeeping
  • Designer toiletries
  • Free WiFi
  • Down comforter
  • No rollaway/extra beds

• Family Room

  2 Queen Beds

  Features a private patio

  
  

  Relax - Fireplace

  Internet - Free WiFi

  Entertainment - 32-inch flat-screen TV with cable channels

  Sleep - Egyptian cotton linens and a down duvet

  Bathroom - Private bathroom, shower, designer toiletries, and towels

  Practical - Safe, desk, and iron/ironing board (on request)

  Comfort - Daily housekeeping and fan

  Need to Know - No rollaway/extra beds available

  Non-Smoking

  Max Occupancy: 6 (6 Adults)

  • Shower
  • Safety deposit box
  • TV
  • Desk
  • Fan
  • Private bathroom
  • Fireplace
  • Daily housekeeping
  • Designer toiletries
  • Free WiFi
  • Down comforter
  • No rollaway/extra beds

• Double Room Single Use, Balcony

  2 Twin Beds

  Balcony with city views

  
  

  Internet - Free WiFi

  Entertainment - 32-inch flat-screen TV with cable channels

  Sleep - Egyptian cotton linens and a down duvet

  Bathroom - Private bathroom, shower, designer toiletries, and towels

  Practical - Safe, desk, and iron/ironing board (on request)

  Comfort - Daily housekeeping and fan

  Need to Know - No rollaway/extra beds available

  Non-Smoking

  Max Occupancy: 2 (2 Adults)

  • Shower
  • Safety deposit box
  • TV
  • Desk
  • Fan
  • Private bathroom
  • Daily housekeeping
  • Designer toiletries
  • Free WiFi
  • Down comforter
  • No rollaway/extra beds

• Double Room Single Use, Balcony

  2 Twin Beds

  Balcony with city views

  
  

  Internet - Free WiFi

  Entertainment - 32-inch flat-screen TV with cable channels

  Sleep - Egyptian cotton linens and a down duvet

  Bathroom - Private bathroom, shower, designer toiletries, and towels

  Practical - Safe, desk, and iron/ironing board (on request)

  Comfort - Daily housekeeping and fan

  Need to Know - No rollaway/extra beds available

  Non-Smoking

  Max Occupancy: 2 (2 Adults)

  • Shower
  • Safety deposit box
  • TV
  • Desk
  • Fan
  • Private bathroom
  • Daily housekeeping
  • Designer toiletries
  • Free WiFi
  • Down comforter
  • No rollaway/extra beds

• Double or Twin Room

  1 King Bed OR 2 Twin Beds

  Internet - Free WiFi

  Entertainment - 32-inch flat-screen TV with cable channels

  Sleep - Egyptian cotton linens and a down duvet

  Bathroom - Private bathroom, shower, designer toiletries, and towels

  Practical - Safe, desk, and iron/ironing board (on request)

  Comfort - Daily housekeeping and fan

  Need to Know - No rollaway/extra beds available

  Non-Smoking

  Max Occupancy: 2 (2 Adults)

  • Shower
  • Safety deposit box
  • TV
  • Desk
  • Fan
  • Private bathroom
  • Daily housekeeping
  • Designer toiletries
  • Free WiFi
  • Down comforter
  • No rollaway/extra beds

Guest Reviews

• Verified traveler (10/5): - This is my second time and I had a great experience...everybody so nice
• Josué (8/5): Best location - Great location, good breakfast but the room and bathroom is very old, staff is never there most of time … but I would stay there again
• gerhard (6/5): Tolle Lage, Zimmer so la la - Das Haus ist klein(5 Zimmer), die ,Zimmer sind klein, das Bad ist sehr renovierungsbedürftig. die Lage ist super. Für diese Qualität ist es überteuert
• Stephanie (10/5): Muy buena estadia! - Staff muy amable y acomodadores. Muy limpio y buenísimo locación cerca de todo.
• Loema (10/5): - This hotel is great because its in the heart of Antigua...also its quiet and the staff is very helpful.. I recommended
• Verified traveler (6/5): Man finner mye bedre til samme pris! - Dette hotellet ligger flott plassert midt i byen. Vi hadde et stort familierom som lå i 1 etg ut mot en liten bakgård. Terrassen på taket var koselig, og der ble det servert frokost. Vi så kun 1 annen gjest den uken vi var på hotellet, på grunn av lavsesong. Vi spurte om vi kunne få et brød stykke til, men fikk beskjed om at det ikke var mulig. Hun som laget frokost forklarte oss at vi fikk det vi hadde valgt ut i fra menyen. Etter en stund fikk vi allikevel mer brød. Lite hyggelig frokost personal. I resepsjonen sitter det til tider en ansatt, fikk god hjelp av henne til å skrive ut en billett. De snakker ikke engelsk, men bruker Google translate. For samme pris som vi betalte for dette rommet, kunne vi istedenfor lagt på mye flottere hotell. Vi gikk rundt og spurte om pris.
• M (6/5): - All staff couldn’t speak English. So it was inconvenient.
• Gerardo (6/5): Estancia tranquila - El hotel es pequeño, y sin sorpresas. Mi calificación es un 7 porque considero que hay pequeñas cosas que mejorarían el aspecto y funcionamiento del hotel. A nuestra llegada no había puertas abiertas, hubo que tocar el timbre y considero que en el día debería de estar siempre abierto considerando que su entrada esta después de la venta que se encuentra ahí al parecer es un café.Servicio: amables hasta donde sea posible considerar, a nuestra llegada la habitación no estaba lista 12 md, pero nos recibieron las maletas y nos las ubicaron. El cuarto: la cama no era matrimonial sino la unión de 2 individuales, así que no era muy cómodo del todo. Creo que pudieran ubicar tv's mas grandes para el espacio, la iluminación creo que es suficiente y tradicional. El baño se ha hecho un esfuerzo por acomodarlo, la cortina móvil y blanda es una buena opción para que no se vea pequeño, tenia artículos de higiene suficientes para la jornada, servicio y lavamanos en buenas condiciones, doy crédito que ese lavamanos de vidrio cuesta mantenerlo presentable y lo tenían bien cuidado, lo único es que las manecillas transparentes de la ducha presentan deterioro, y la ducha en si esta en condiciones de cambiarla y desde hace mucho tiempo con moho lo cual es desagradable y necesita atención. Tendría que haber host 24/7 sin duda, dar la imagen de falta de autoridad no da confianza en tu estadía. Por ultimo debería de definirse en plataforma si comprar esta sera balcón o no, fue decepción.
• Viva.Viajante (8/5): - Location is very good--right on one of the main tourist area streets (5th) and very close to the central parque or to walk up to La Merced. Room (one king bed) was adequate, but only window was to the patio terrace. The terrace had its own couch/chairs tables for breakfasts and to hang out. Breakfast was good and included. One drawback is that the reception person is not in attendance most of the day, so if you have questions, etc, not always available (although were nice and helpful when they were there).
• Tracey (10/5): Great Antiguan Hotel! - Great location, spotless rooms, awesome breakfast and great service!
• Verified traveler (8/5): parfait - C'est un bel Hôtel, la chambre était prope et l'hôtel est dans une bonne endroît de la ville
• OTAVIO AUGUSTO (8/5): PROPRIETARIA É 10 !! - Show de bola ...Dona super simpática é portuguesa ! Tratamento VIP !! Adorei!!
• Jennifer (10/5): Great hotel in the heart of Antigua - We needed a room for four adults. We were assigned a great room with two double beds, a set of bunk beds and a couch/futon. We had plenty of space. Some of the staff did not speak English (and our Spanish is very limited) but we were able to communicate fine. We were close walking distance to restaurants, ATMs, the park and shopping. We would stay here again!
• Alfredo (8/5): Excelente opción para una visita a Antigua - Magníficamente ubicado en pleno centro de Antigua Guatemala, Hotel Casa del Arco es una excelente opción, con muy buena relación Calidad- Precio. Su personal, amabilísimo (como en general todo el pueblo guatemalteco). Su recepcionista, una joven muy bien dispuesta, nos ayudó en todo, siempre con una sonrisa. Incluso dispuso que nos sirvieran un desayuno fuera de horario, ya que íbamos a hacer un tour a Chichicastenango que salía muy temprano. El hotel es sencillo, pero la eventual falta de confort, es superada con creces por la excelente ubicación y buena disposición de su personal. Muy recomendable.
• Karina (10/5): Amazing location. Excellent staff. Best in Antigua - The location couldn't be more perfect right between the plaza and and he arcs/church. Looks like it was the main street of town as well. And it closes to traffic on the weekends which makes it so lively. They have a bar downstairs which is convenient for getting a drink but never had problems with noise. The staff is amazing, shot out to the front desk Jessenia, she is so helpful! The included breakfast was DELICIOUS and in a beautiful terrace. The service was fast and effective. We would leave in the morning and come back shortly and to our surprise our room had already been cleaned. They were fantastic. I'd definitely stay again if in Antigua.
• Janet (10/5): A lovely staff, delicious breakfast, and clean! - My elder son and I stayed here for a week and we would do so again without hesitation. Centrally located on 5th Avenue, you can walk out into Antigua or relax in the quiet and tranquility of this clean and friendly bed and breakfast. With only five rooms, the common area easily became either our expansive personal patio with shade and sun or a friendly family area to mingle with other guests. The breakfasts were a delight and Ana’s warmth and her skills contributed to a perfect start to each day with a delicious, full breakfast along with her smile. Our room was simple, but clean. The comfortable beds with comforters, hot showers, cable tv complete with CNN International and ESPN International, and the helpfulness and friendliness of all the staff gave us an inviting home for the week. My son and I both loved it and were sad to leave!
• Mar (10/5): Excelente ubicación y buen desayuno - La ubicación es estratégica, el desayuno es delicioso, la atención es súper buena son muy amables, las habitaciones son muy cómodas. Desde la habitación jaguar teníamos vista del arco y del volcán desde el balcón.
• Verified traveler (10/5): Perfect location - Right in the heart of Antigua! It is perfect location to walk anywhere! The room was a great size and the bed was so comfortable! Definitely recommend staying here! It was hard sometimes as no one was on reception much when we stayed here. So trying to organise a breakfast box before our tour one morning was difficult and also trying to organise a transfer home was hard and left to the last minute. But apart from that a great place to stay.
• Araminta (6/5): - Cute little place but you are paying for location rather than quality of the rooms. Enjoyed the communal seating area and the breakfast was fine. While the location is its best asset it also makes it noisy as 5th avenue is a popular street for late night revellers. There are better options for this price range IMO
• troy (10/5): Amazing location and hospitality - Booked this room and asked if they could do something special for my wife and I as it was her first time back to guatemala since she moved to Canada 26 years ago and also happened to be our wedding anniversary. Well when we walked in the room there were rose petals everywhere and a very nice note and petals spelling out "te amo" on the floor. I may have been more surprised than her and she didnt even know i had notified the hotel prior about anything. Very friendly staff and sorry we only had a single night there but we had traveled to many other locations in guatemala and no hotel was as good as this one. Will definitely book this hotel next time we go. Can't say enough about it.
• REGINA (10/5): - Excelente atención para coordinar nuestra llegada y traslados.
• Verified traveler (8/5): Nice hotel - Very well located, excellent breakfast, good price, mostly clean... average noise isolation and bathroom need improvements.
• Stella (8/5): Ideal location - Room was clean and comfortable but the en suite was not very clean. Perfect location.
• Verified traveler (8/5): 車の無い方には最高の場所 - アンティグアのセントロ パルケからすぐのところで、便利な場所です。朝食も豊富で一品セレクト出来るところが嬉しかった。 バスとトイレの作りがイマイチ でもシャワーのお湯はよく出ました。 欲を言えばアメニティがもう少しオシャレだと良かった。
• Dennis (10/5): - Best place to stay in Antigua
• Marie-Pierre (10/5): Perfect Location - Great Place. Lucky we got a room with view on the road. Great patio, breakfast and personal.
• Jason (10/5): Perfect hotel just off Parque Central - Great rooms, great service, great value, great breakfast. Located just off the main square this hotel is in an excellent location. We enjoyed people watching from our balcony. Highly recommended.
• Andrew (8/5): Relaxing in Antigua - A very pleasant hotel in a great, central location. Nice breakfast, very friendly staff and a relaxing terrace; just what was needed.
• Joseph (8/5): Great place in central location - Great little b&b centrally located. Rafael the manager was fantastic.
• Verified traveler (8/5): - Great location
• Kathleen (10/5): Good for a business trip - Wifi - amazing. Breakfast - very tasty, and they let us (4 ppl) eat early as we had to leave early. Location - could not possibly be better. Rooms - beautiful! Common space- comfy and spacious! Only con is that I know this place will become too popular for me to afford it eventually. (okay, actually con is that the rooms on the street get a tad noisy)
• Willie's Trip (10/5): Weekend in Antigua, great location. - This is a wonderful hotel located in the center of everything in Antigua, its the perfect place to stay, within short walk you can reach the central park, night life, restaurants, bars, and the Arco that identify Antigua Guatemala. Everyone in the hotel was very pleasant the lady Anna went out her way to made my stay pleasant. Thank you. Upon arrival I left my bags with this lady and went I came back they were in this beautiful room facing the blvd with a very small balcony but lovely. This lady really made everything possible for me to be comfortable. Overall. everyone in this hotel is very helpful and they will do anything to help you and make you feel like you are part of this small beautiful hotel in the heart of Antigua. Thank you also to Agustina for arranging the transfer to the airport that was very nice of you again thank you. One thing though if anyone is going to travel on planes leaving the city at 0740 in the morning make sure you leave Antigua by 0300 LOL I left late about 0530 and I missed my plane. However, it was ok after long weekend in Antigua. Thank you to everyone in this beautiful hotel in the heart of Antigua!
• Verified traveler (10/5): Very center - The hetel is in a convenient location, just between the Arco and the plaza. We could see the people walking actively on the main street from the balcony, but stayed quiet at the backside terrace.
• Markus (8/5): Unscheinbares Hotel mit viel Flair - Hotel ist sehr gut gelegen, kaum aus dem Hotel ist man schon mitten in der Stadt und im Sog von Antigua. Hotelpersonal ist sehr hilfsbereit und hilft einem beim Organisieren von Reisen.
• A y R (10/5): - Excelente ubicación en el centro de la ciudad, se puede descansar sin ruido a pesar de estar la habitación a la orilla de la calle
• Jessica (10/5): Fantastic Experience! - Cozy hotel, with great roof top right in the middle of all the Antigua action. Incredibly friendly and helpful staff who went out of their way to make it a great stay. I would highly recommend, especially for the price.
• Verified traveler (10/5): Great small hotel in middle of town - Excellent little hotel right in the middle of Antigua. Very helpful staff and good breakfast.
• Julien (8/5): Hyper centre d Antigua - Très bien situé. Breakfast maison. Très bon accueil. Chambre un peu petite.
• Verified traveler (10/5): Hotel cercano a la plaza principal - Muy buena, desayuno bien y variado el personal siempre al pendiente.
• richard (10/5): - The owner was very helpful and would do anything to help us.The staff was very friendly and helpful. We enjoyed our stay there and would do so again.
• Malgorzata (10/5): Cozy B&B with amazing staff - The staff is amazing, when I forgot my jacket from the shuttle they called shuttle service and sorted it out for me, they also offered to prepare us really nice breakfast to go (before their usual breakfast time). The property itself is right in the center of Antigua. Great value for money.
• George (10/5): the best B & B experience - We enjoyed the size of the place, even when all rooms are occupied, you still have plenty of privacy and safety (everyone would have to go through reception to go to the room). The roof-top communal space where they serves the breakfast is nicely and tastefully decorated with plenty of space and plants. Diligent and helpful staff makes the stay perfect. (The only reason I gave 4 stars to room comfort is the noise from down there on the streets, but it's a busy street, and we enjoy people-watching from our balcony, so it's just something we are happy to compromise with.)
• Roberta de Melo (8/5): Charmoso e bem localizado - A internet é muito ruim. Como fui a trabalho, dificultou um pouco a estadia. Mas staff extremamente simpática e a disposição.
• Alejandro (10/5): Great hotel, near the main Plaza. - Hotel is very centric, owners are great making your experience in Antigua an excellent adventure. I will definitely stay in the same hotel again. Family room great for family of 5
• Verified traveler (10/5): Very good hotel - The hotel is in a very good place. Very kind stuff. Excellent!!

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