Hotel Casa Higueras
Location: Higuera 133, Valparaíso, cl
Star Rating: 9.4 Stars
Property Type: Hotels
About this Property
Historic Charm and Modern Luxury
Breathtaking Views and Relaxation
Enjoy the stunning bay view from our swimming pool and unwind at the spa with sauna and hot tub facilities.
Culinary Delights and Comfortable Accommodation
Indulge in a delicious Mediterranean meal at our restaurant and experience a cozy stay in our elegantly decorated rooms with modern amenities.
Book now to experience the perfect blend of history and luxury at Hotel Casa Higueras.
Important Information
LOCAL TAX LAW.
Based on local tax laws, all Chilean citizens and resident foreigners must pay an additional fee (IVA) of 19%
To be exempt from this 19% additional fee (IVA) the payment must be made in US dollars and a copy of the immigration card and passport must be presented. The passenger won't be exempt from this fee when paying in local currency. In case of no show the invoice will be billed in local currency, including this additional fee (IVA).
This additional fee (IVA) is not included in the hotel rates and must be paid seperately.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Policies
Check-in: 03:00 PM - 12:00 AM
Check-out: 12:00 PM
Amenities & Facilities
- Health or beauty spa nearby
- Guest education on local ecosystems and culture
- Parking
- Non-smoking rooms
- Swimming pool
- Restaurant
- Room service
- Terrace
- Lift / Elevator
- Luggage storage
- Express check-in/check-out
- Safety deposit box
- Fax/photocopying
- Tour desk
- Ironing service
- Hot tub/Jacuzzi
- Car hire
- Sauna
- Massage services
- Non-smoking throughout
- Shared lounge/TV area
- Shuttle service (additional charge)
- Concierge service
- Adult only
- Infinity pool
- Outdoor furniture
- Coffee Shop on site
- Staff adhere to local safety protocols
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Physical distancing rules followed
- Hand sanitizer in guest room and key areas
- Cashless payment available
- Fire extinguishers
- First aid kit available
- Sanitized tableware & silverware
- Contactless check-in/check-out
- Invoice provided
- Guests can opt-out any cleaning services during stay
- Smoke alarms
- Guest room sealed after cleaning
- Physical distancing in dining areas
- CCTV outside property
- Process in place to check health of guests
- Screens / Barriers between staff and guests for safety
- 24-hour security
- Broadcast Live sport events
- Television in common areas
- Front desk (limited hours)
- Express check-in
- Free wired internet
- Snack bar/deli
- Self parking (surcharge)
- Airport transportation - pickup (surcharge)
- Airport transportation - drop-off (surcharge)
- Beach umbrellas
- Pool sun loungers
- Internet access
- Housekeeping on request
- Art gallery on site
- Wine release events
- Reception hall
- Exercise/lap pool
- Japanese garden
- Garage
- Health or beauty spa nearby
- Swimming nearby
- Guest education on local ecosystems and culture
- Vegetarian menu options available
- Accessible shuttle
- No accessible shuttle
- Accessible train station shuttle
- No accessible train station shuttle
Rooms Available
-
Superior Double Room
The unit has 1 bed.
Max Occupancy: 2 (2 Adults)
-
Double Room Premium
The unit has 1 bed.
Max Occupancy: 2 (2 Adults)
-
Superior Double Room Premium
The unit offers 1 bed.
Max Occupancy: 2 (2 Adults)
-
Premium Superior Double Room
1 King Bed
323 sq feet
Layout - Separate office
Internet - Free WiFi
Entertainment - Flat-screen TV with cable channels
Food & Drink - Espresso maker, minibar (fees may apply), room service (limited hours), and free bottled water
Sleep - Premium bedding and bed sheets
Bathroom - Private bathroom, deep soaking bathtub
Practical - Safe, laptop workspace, and phone
Comfort - Daily housekeeping and heating
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 2 (2 Adults)
- Minibar
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Heating
- Slippers
- Interconnected room(s) available
- Wardrobe or closet
- Bottle of water
- Room service (limited hours)
- Daily housekeeping
- Espresso maker
- Premium bedding
- Free WiFi
- Deep soaking bathtub
- Bedsheets provided
- Laptop-friendly workspace
- Desk chair
- Office
-
Premium Superior Room
This room affords bay and hill views.
Max Occupancy: 2 (2 Adults)
- Shower
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Bathrobe
- DVD player
- Toilet
- Private bathroom
- Heating
- Dressing room
- Slippers
- Hardwood or parquet floors
- Dining area
- Sauna
- Wardrobe or closet
- Terrace
- Linen
- Upper floors accessible by stairs only
- Toilet paper
- Shower chair
- Infinity pool
- Heated pool
- Pool towels
- Wine or champagne
- Bottle of water
- Chocolate or cookies
- Trash cans
- Wine glasses
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Adapter
- Feather pillow
- Smoke alarm
- Key card access
- Window
-
Deluxe Room
Spacious room with panoramic views and stylish decor.
Max Occupancy: 2 (2 Adults)
- Shower
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Bathrobe
- Seating Area
- DVD player
- Toilet
- Private bathroom
- Heating
- Dressing room
- Slippers
- Hardwood or parquet floors
- Dining area
- Sauna
- Wardrobe or closet
- Linen
- Upper floors accessible by stairs only
- Toilet paper
- Shower chair
- Infinity pool
- Heated pool
- Pool towels
- Wine or champagne
- Bottle of water
- Chocolate or cookies
- Trash cans
- Wine glasses
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Adapter
- Feather pillow
- Smoke alarm
- Key card access
- Window
-
Standard Room
Features plasma TV and DVD player. This room doesn't afford bay views.
Max Occupancy: 2 (2 Adults)
- Shower
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Bathrobe
- DVD player
- Toilet
- Private bathroom
- Heating
- Dressing room
- Slippers
- Hardwood or parquet floors
- Dining area
- Sauna
- Wardrobe or closet
- Linen
- Upper floors accessible by stairs only
- Toilet paper
- Shower chair
- Infinity pool
- Heated pool
- Pool towels
- Wine or champagne
- Bottle of water
- Chocolate or cookies
- Trash cans
- Wine glasses
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Adapter
- Feather pillow
- Smoke alarm
- Key card access
- Window
-
Premium Room
This room doesn't afford bay views.
Max Occupancy: 2 (2 Adults)
- Shower
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Bathrobe
- DVD player
- Toilet
- Private bathroom
- Heating
- Dressing room
- Slippers
- Hardwood or parquet floors
- Dining area
- Sauna
- Wardrobe or closet
- Linen
- Upper floors accessible by stairs only
- Toilet paper
- Shower chair
- Infinity pool
- Heated pool
- Pool towels
- Wine or champagne
- Bottle of water
- Chocolate or cookies
- Trash cans
- Wine glasses
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Adapter
- Feather pillow
- Smoke alarm
- Key card access
- Window
-
Superior Room
It affords bay views.
Max Occupancy: 2 (2 Adults)
- Shower
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Bathrobe
- DVD player
- Toilet
- Private bathroom
- Heating
- Dressing room
- Slippers
- Hardwood or parquet floors
- Dining area
- Sauna
- Wardrobe or closet
- Linen
- Upper floors accessible by stairs only
- Toilet paper
- Shower chair
- Infinity pool
- Heated pool
- Pool towels
- Wine or champagne
- Bottle of water
- Chocolate or cookies
- Trash cans
- Wine glasses
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Adapter
- Feather pillow
- Smoke alarm
- Key card access
- Window
-
Deluxe Double Room
The unit offers 1 bed.
Max Occupancy: 2 (2 Adults)
-
Standard Double Room
The unit offers 1 bed.
Max Occupancy: 2 (2 Adults)
Guest Reviews
- Norbert (8/5): -
- Sebastian (10/5): - Todo bien Restorant bueno al igual que la vista
- Gabriela (10/5): Excelente!! - Muy lindo y cómodo el hotel. Además, la atención fue espectacular, muy atentos y con muchos detalles que hicieron muy agradable nuestra estadía.
Muy tranquilo y perfecto para descansar. El colchón estaba hundido. Pero todo lo demás estuvo tan bueno, que fue un detalle.
- agustin (9/5): -
- Fernandez (10/5): Excelente - Excelente lugar ,muy tranquilo , limpio,amable el personal .
- michel (7/5): Ok - Location service Dinner
- Alexandra (10/5): -
- Letcia (10/5): Estadía feliz - Cuidan cada detalle, atienden excelente y todo está orientado a un descanso reparador
- Gonzalo (10/5): PERFECCIÓN - Los mejores huevos benedictinos que hemos probado en el mundo. La atención absolutamente perfecta, de todos y todas. La vista insuperable. Hemos tenido la suerte de estar en muchos hoteles del mundo y este, sin duda, queda en el Top 3. Quizás podrían ser un poco más claros para avisar cómo funciona la limpieza de la habitación.
- Mario Pablo (10/5): - Muy bien decorado y ubicado , gran restaurante y personal excelente
- Paulina (9/5): Lo pasamos muy bien. La gente que atiende muy amable y preocupada. Hicimos el tour con guía y fue una excelente experien - El lugar era maravilloso. Las instalaciones espectaculares. La pieza pequeña y en salida de escalera.
- Gail (10/5): A wonderful treat to celebrate my birthday and a great base to explore Valparaiso - Loved everything about our two nights here. Fantastic room, gorgeous hotel, had lovely meal in the restaurant, really friendly helpful staff. Nothing
- Julio (10/5): -
- Irene (10/5): -
- Nann Tai (1/5): Pesima experiencia - 最高档的酒店竟然没热水 服务态度可以,效率确极差
- margarita (10/5): - La amabilidad de todos, lugar precioso,limpio, ecxelente
- Kristin (10/5): -
- David (10/5): -
- Miguel (10/5): -
- Abdulla (9/5): - Clean good location.. secure parking available cost 15000 Chile Mony. WiFi is very week
- Ruth (10/5): Perfect spot to stay in Valparaiso - The style, the rooms and the location
- Joan (10/5): -
- Maria Trinidad (10/5): Amabilidad - Muy buena atencion, exepto la recepciontista de la tarde La amabilidad
- Gonzalo (10/5): -
- Alison (10/5): Beautiful boutique hotel in great location - Very friendly helpful staff. Marco parked the car for us. Beautiful hotel with lovely rooms. Great views.
Lovely breakfast & dinner
We would highly recommend doing a 1/2 day walking tour with Patatours - our guide was very informative, knowledgeable & interesting Nothing
- Debra (10/5): - pool and spa was beautiful overlooking the bay. service at dinner was fantastic. rooms were spacious and comfortable
- javier (9/5): Un gustito q vale la pena darse - Excelente atencion y ubicación , piezas cómodas y amplias El precio es algo elevado para el turista nacional
- Ximena (9/5): - La tranquilidad Cuando nos íbamos revisamos para ver que no se quedara alguna cosa y nos encontramos que abajo de la cama estaba muy sucio incluso habían zapatillas de descanso de otras pasajeros 😔
- Miguel (9/5): Hotel elegante en un bello Cerro Alegre reemergente - La ambientación con cada de estilo 1900, excelente atención con preocupación por los detalles Se puede avanzar aún más en refinamientos en habitaciones (aparatos de baños, renovación de muebles)
- Marcelo (9/5): - El Hotel y las personas que nos atendieron fueron extremadamente amables, el lugar es muy bonito y las instalaciones bonitas. La ubicación también era bonita solo puedo reclamar el hecho que no me preguntaron antes de ir al Hotel si iba en auto. Al llegar tuvimos que ver como lo guardábamos, finalmente escuche que a otro pasajero le ofrecieron llevar e ir a buscar a dejar el auto por un costo adicional, cosa que a mi no me ofrecieron. Luego se demorarón muchísimo en traerlo una vez que lo pedí y no fue agradable ir de un lugar a otro dentro del hotel sin información de cuando llegaba exactamente
- Cristian (10/5): -
- Juan (9/5): -
- Peter (10/5): - Great location…great staff
- Beth (9/5): Great place to stay. - Beautiful room; wonderful view; infinity pool and food at restaurant all very good. Funding hotel was challenge. Finding.
- Cesar (9/5): - Buen desayuno y buena atención Pieza ruidosa en la noche por otros huéspedes
El hotel debe brindar estacionamiento sin costo
- Pauline (10/5): The hotel is stunning with an amazing view, the staff are fantastic and we loved it - Everything was amazing at this hotel. The staff went above and beyond and the hotel is stunning. Highly recommend if staying in the old city. A/C would of been a nice addition but not really needed
- Philip (10/5): -
- Emil (10/5): Excellent services - The rooms are very clean and the superior ones have a stunning view to the port from your balcony! Staff is very helpful and keen to make your stay there unforgettable!
The hotel's restaurant is one of the best in town! Strongly recommend both hotel and restaurant! n/a
- Thomas (9/5): -
- Rodrigo Mazuela (10/5): -
- Emma (10/5): Très bel hôtel et très bien situé - Très bel hôtel
Décoration tout en bois, très chaleureuse
L’emplacement parfait pour découvrir le street Art, dans le quartier
Dîner avec plein délicieux au restaurant
Très bons cocktails
Très belle chambre avec vue sur la rade et bonne literie Petit déjeuner, bon produits frais, mais pas copieux
- Em (9/5): Wonderful old world hotel with delightful staff and comfy beds - View from the balcony insanely good . Super helpful staff on front desk - Marco - and in the restaurant. Gorgeous pool and wonderful
Relaxing special place . It was all lovely - I’d say the hotel restaurant has the best view in town but maybe not the best dishes. You can eat very well in Valparaiso outside the hotel. But for one night it’s gorgeous !
- Cremades (10/5): -
- Mauricio (10/5): - El restaurante, la habitación. el desayuno. Nada !!
- Jacques (10/5): Three nights in Valparaiso - Just the best hotel during our 6 weeks tour in Peru/Chile.
Everything was just perfect, france m the arrival to the departure. Every staff is welcoming, caring and smiling. Room is spacious and comfortable. Buffet breakfast is simple, focusing on the quality of products. Restaurant offers a terrasse and very good food. A special mention for Marco, the driver of the hotel who took me to Emergency and stayed with me the all time until I went back to the hotel.. Nothing worse mentioning.
- Matías (5/5): No se cumplió todo lo que ofrecían - La ubicación, atención e instalaciones. El primer día el desayuno fue limitado y había que pedirlo a la carta, no era Buffet. Por los dos días me cobraron $30.000 de estacionamiento. Además no pude cenar la primera noche en el hotel porque me dijeron que había un evento. Nada de esto fue informado previamente.
- Elisa (9/5): Espectacular! - Increible el desayuno! Muy buena ubicación. Cerca de todo! Conectado con muchos sitios para ir!
El ambiente de relajo invita a querer quedarse por más tiempo y aprovechar más el hotel! Pero habiendo tanto que hacer afuera, casi no da tiempo de disfrutar las instalaciones! Super recomendable!! Las mejores sábanas ever!! Hubiese sido genail que el horario de Check-out sea un poco más tarde, incluído en el valor, para poder disfrutar de la piscina de exterior por ejemplo, por un rato más... En mi experiencia, llegando a las 15hrs del primer día, querer salir a la ciudad un buen rato, y luego el check out al día siguiente a las 12:00 se hace muy difícil alcanzar a disfrutar todas las maravillas que además ofrece el hotel
- Mariano (10/5): - Atención de todo el personal. En la recepción pueden dar toda la información que uno necesite para su estadía en Valparaíso.
- Francisco (9/5): ¡Estupenda estancia! - Me encanta el ambiente y decoración del hotel, su ubicación y el personal muy amable.
- Felipe (10/5): Excelencia. - Todo muy bien. El personal sobresaliente. Amable, dispuesto a resolver todo. Fabuloso
- loreto (10/5): Estadia maravillosa - Maravilloso nos esncanto todo muy bien decorado limpio y el personal muy amable
- Jaume (9/5): Como en casa ! - Trato muy agradable
- jean pierre (10/5): Ressourçant - Calme et serein , excellent restaurant et petit déjeuner Nada
- Paulina (10/5): Debes visitar Hotel Casa Higueras - No sé puede decir qué es lo que me gustó más,porque todo y cada rincón es espectacular,pero para mí lo mejor de todo fue la piscina y sus instalaciones,la vista,la tranquilidad, y el jacuzzi. Todo maravilloso,es un lugar que lo tienen muy bien mantenido y la gente que te atiende,son todos muy serviciales y atentos a lo que necesitas. Lo único que modificaría son las almohadas para dormir,muy muy blandas y como que se unde la cabeza.
- Catalina (9/5): -
- Gonzalo (7/5): - Espacios públicos muy buenos, en especial la piscina. Cama incómoda y colchón muy antiguo. Hay que cambiarlo!
- JONATHAN (9/5): -
- Carlos (8/5): -
- Rodrigo (10/5): everything perfect - The hotel is exquisite and the restaurant superb.
I would recommend it without hesitation.
Thank you! location, the house, the view.....
- Guillemette (9/5): - Personnel incroyable, adorable et très attentionnés. Parlaient bien anglais.
- Samuel (10/5): - Disponibilidad del personal
- Ronald (9/5): -
- Luz (10/5): - La atención de todas las personas en el hotel, te ayudan y te dan consejos y asesoría. También te brindan una caminata para conocer lugares cercanos al hotel, con un gran guía.
- rodrigo (10/5): -
- Ayaka (8/5): - 内装が綺麗でした。ベランダもあって良かったです。中のレストランも美味しかったです。 歩いていくと結構坂を上る必要があります。
- Leopoldo (10/5): Con mi esposa estamos buscando el momento para volver - La gente muy amable. La carta y comida en el restaurante muy buena. Lugares para estar muy cómodos.
- maria jose (10/5): Maravilloso lugar - Es un hotel muy completo, elegante, sobrio, con detalles muy delicados, una atención excepcional y todo de muy buena calidad
- Maria Eugenia (10/5): - Nos hizo sentir en casa!
- juan ignacio (8/5): Relajo garantizado - Ubicación excepcional
Instalaciones
Atención del personal 10/10
Desayuno y Restaurant Almohadas no fueron de mi gusto y el servicio de masajes podría ser más especializado dado el valor. Adicional había muy poca presión de agua en la ducha de baño y tenían desperfectos en la grifería
- 664suzanne (10/5): An Exceptional Stay at Hotel Casa Higueras - This hotel is truly a gem! From the moment we arrived, the staff impressed us with their warmth, charm, and eagerness to assist with anything we needed. The location is stunning—perched in the heart of Cerro Alegre with breathtaking views of the harbor. The on-site restaurant is a standout, featuring a thoughtfully curated menu and a select wine list that perfectly complements each dish. Breakfast, which is included, offers a generous spread of both continental and hot options to start your day right. A truly delightful experience all around!
- Cristian (10/5): -
- Cristián (10/5): Increíble cada vez. - Excelente servicio siempre. Lugar tranquilo, ordenado, limpio y cómodo. Todo es excelente, nunca un problema, siempre excelente disposición.
- DaniloSJ (10/5): Excelente descanso - La Vista, la atención del personal, el desayuno muy bueno. El spa es pequeño, más tiene todo lo necesario. Es un lugar silencioso y tranquilo.
- Una (9/5): Superb -
- Sukanya (10/5): The most unexpected magical stay in Valparaiso! - We loved the people, attention to detail! What a truly memorable place and experience
- Francisco (10/5): Fantastico, no lo dudes - Servicio top class. Restaurante elegante con musica en directo con pescado rico y la mejor tira de asado en años… masaje fantastico y piscina con vistas al mar. No sé si se puede pedir más. Ah si, si se puede, esta en mitad del Cerro Concepción y te aparcan ellos el carro. Cinco estrellas y porque no hay 6. Top
- Barbara (7/5): Good -
- Simon (10/5): Exceptional -
- Jeff (10/5): Fantastic hotel in valaparaiso - Fantastic hotel, great facilities, wonderful staff. Loved the hot tub and comfortable rooms. We came with a rental car (quite the challenge in Valaparaiso and appreciated the easy valet parking. Very close to sites. Highly recommend. Restaurant was very good as well.
- Stephen J (10/5): - Fantastic base for exploring Valparaiso.
- Oleh (8/5): - A bit more variety in the restaurant menu would be nice.
- C1389YIcharlesb (10/5): Great location to see the best of Valparaiso - Lovely comfy room with wonderful views. Very friendly staff who did their best to make our stay enjoyable. Breakfast and dinner excellent. Helpful staff recommended another restaurant for our second night. Would definitely recommend this hotel
- Chlotoro (10/5): Great location, beautiful hotel, excellent restaurant - We had 3 nights here and loved Valparaiso. We felt safe at this hotel and the service was excellent. Our standard double room was absolutely fine - we were out all of the days sightseeing. We loved the lounge and restaurant terrace - we had dinner here all 3 nights and lunch one of the days. For two of the dinners they had live music (guitar and saxophone) - fabulous musicians and really added to our enjoyment of the evening. Fantastic view over the city and port from the restaurant terrace and we so enjoyed seeing the sunset with a Pisco Sour in hand, watching the birds swooping by. The pool area looked great (although we didn't use). The staff all very helpful - particularly at reception. Breakfast buffet excellent. Highly recommend.
- Mark (10/5): Exceptional -
- jeffreyj132 (10/5): Charming hotel in great location with splendid views - Beautiful hotel with lovely rooms and a fabulous view.
The restaurant, Maralegre, had wonderful food and a stunning view on the terrace. Delicious for breakfast and for dinner.
The staff at the front desk and the restaurant were terrific. They made arrangements for our transfer from the Santiago airport and also for a transfer to the Santiago airport, with a stop for a winery tour on the way. In addition, they set up a private guide to take us around Valparaiso. Felipe and his driver, Carlos, were terrific.
- Claire (9/5): A lovely relaxing hotel - Small boutique hotel We didn’t get a sea view which we had requested
- Pamela (10/5): A wonderful stay in a beautiful Boutique hotel! - Very well appointed and comfortable. It’s situated n a very good location near plenty of restaurants.
Nothing was too much trouble for the superb staff . The front of house team were exceptional, Marcos in particular was so very knowledgeable and helpful.
Excellent value for money Nothing.,
- Judith (10/5): - Ideally suited to explore Valparaiso, a very very hilly town! We had a small balcony from which we could see the ocean in the distance Staff was extremely helpful and accommodating Restaurant outdoors and inside was lovely Food excellent Maitrr’d very pleasant Cannot recommend highly enough great stay!
- David (9/5): Superb -
- Amy (8/5): Great location and staff - The location was great, but we drove a car and the roads are a little bit narrow and winding… Just something to be aware of I guess I didn’t realize the whole view would be of the port. But that is the city so that was me just not knowing. I also would’ve preferred to have food and beverage service at the pool, but it doesn’t seem like that is common inChile.
- Mukesh (4/5): Bad management, Expensive, Unsafe. - THIS SHOULD NOT BE A VIP Hotel. They did not upgrade our room even though rooms were available. They received our email 6 months before but did not acknowledge or respond. At check-in, they said they had a note and it had been actioned. In fact the room was the most basic, with a terrible view and no balcony or patio. When I questioned this, the receptionist said she would speak to a manager. We left to visit the town and when we returned, nothing had been done. The new receptionist said the manager needed an email from Expedia. This has never been the case at other hotels.
The room was of poor quality with no seating and various marks and scratches on walls and floor. The rug looked dirty and worn, similar to other parts of the hotel. The windows didn't open wide enough and the view was pretty poor.
Our welcome gift was sent on day 2.
The breakfast was ok for the price of the hotel. However, I was given ham on a vegetarian item and again at our boxed breakfast. There were minor gestures like paying for our taxi to the bus station but it was too little too late.
The location felt unsafe as it was down a dead end road. STAY ELSEWHERE FOR A LOT LESS
- V7358NValanw (2/5): Appalling from start to finish - Lied to at checkin and were given a traditional ( small basic) room. Expedia called to confirm VIP status and upgrade but the manager refused. He wanted an email from Expedia.
Something they haf never been asked for before and that their system didnot allow.Receptionist confirmed there was availability.
House opposite has razor wire. The housr nect door electric wire.!
Much if the hotel is grubby. It is EXTREMELY EXPENSIVE. £235 per night. For the same price we would have had a suite with ocean views in
Viṅa del Mar 10 mins away and been alot safer.
We ordered a vegetarian takeaway breakfast for our last day as we had an early light. It contained ham!
- Patricia (10/5): Un établissement sympa au cœur de SPA - Un établissement bien décoré et confortable mais ce qui fait son atout principal, c’est son staff d’une incroyable gentillesse.
Un petit bémol concernant la chambre : peu de luminosité et pas de climatisation, dommage …
- Stacy (9/5): Superb -
- Liam (10/5): Exceptional -
- Danny (10/5): - Beautiful hotel
- Fiona (10/5): We loved the chilled and friendly atmosphere - Location- a super area All good
- Mark (10/5): Charming hotel in the middle of UNESCO World Herit - Didn’t know much about Valparaiso before arrival. Casa Higueras is located in the heart of UNESCO designated cultural heritage site. Stayed two nights and spent two days just exploring 10 city block square.
- Lori (10/5): - Nice!
- Rene (10/5): - This place is by far the best place in this city
Photos