Swan Hotel
Location: Jr Natalio Sanchez 219 Jesus Maria, Lima, pe
Star Rating: 3 Stars
Property Type: Hotels
About this Property
Luxurious Accommodation with Top-Notch Amenities
Fitness Center and Shared Lounge
Indulge in a stay at Swan Hotel, conveniently located in Lima near San Martín Square. Unwind in our well-equipped fitness centre or socialize in the shared lounge.
Gourmet Dining and Recreational Activities
Savor delicious meals at our on-site restaurant and start your day with a delightful buffet, continental, or American breakfast. Have a fun-filled time playing billiards or table tennis during your stay.
Comfortable Rooms with City Views
Experience comfort in every room furnished with modern amenities like a flat-screen TV, safety deposit box, and private bathroom. Some rooms even offer a balcony with stunning city views. Book now for a memorable stay at Swan Hotel!
Important Information
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Policies
Check-in: 02:00 PM - 12:00 AM
Check-out: 12:00 PM
Amenities & Facilities
- Offsite parking discounted rates available
- Fitness facilities (surcharge)
- Parking
- Non-smoking rooms
- Restaurant
- Room service
- Terrace
- Family rooms
- Lift / Elevator
- Luggage storage
- Safety deposit box
- Fax/photocopying
- Tour desk
- Soundproof rooms
- Facilities for disabled guests
- Ironing service
- Packed lunches
- Table tennis
- Non-smoking throughout
- Private check-in/check-out
- Shared lounge/TV area
- Board games/puzzles
- Shuttle service (additional charge)
- Concierge service
- Grocery deliveries
- Kid meals
- Public Bath
- Outdoor furniture
- Coffee Shop on site
- Staff adhere to local safety protocols
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Physical distancing rules followed
- Hand sanitizer in guest room and key areas
- Cashless payment available
- Fire extinguishers
- First aid kit available
- Sanitized tableware & silverware
- Contactless check-in/check-out
- Invoice provided
- Guests can opt-out any cleaning services during stay
- Smoke alarms
- Shared stationery like menus, pens are removed
- Guest room sealed after cleaning
- Property cleaned by professional cleaning companies
- Physical distancing in dining areas
- Key access
- Food delivered to guest room
- CCTV outside property
- Process in place to check health of guests
- Screens / Barriers between staff and guests for safety
- 24-hour security
- Delivered food - securely covered
- Security alarm
- Thermometers for guests provided by property
- Key card access
- Television in common areas
- Front desk (limited hours)
- Billiards or pool table
- Free wired internet
- Self parking (surcharge)
- Airport transportation - pickup (surcharge)
- Airport transportation - drop-off (surcharge)
- Offsite parking discounted rates available
- Fitness facilities (surcharge)
- Internet access
- Games
- Housekeeping on request
- Wine release events
- Reception hall
- Secured parking
- Garage
- Vegetarian menu options available
- Accessible shuttle
- No accessible shuttle
- Accessible train station shuttle
- No accessible train station shuttle
Rooms Available
-
Family Suite
Boasting a private entrance, this suite includes 1 living room, 2 separate bedrooms and 1 bathroom with a shower and a hairdryer. Featuring a terrace with garden views, this suite also offers soundproof walls and a flat-screen TV with cable channels. The unit has 5 beds.
Max Occupancy: 4 (1 Adults)
- Shower
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Desk
- Seating Area
- Fan
- Toilet
- Private bathroom
- Dressing room
- Private entrance
- Sofa
- Dining area
- Electric kettle
- Wardrobe or closet
- Cleaning products
- Terrace
- Linen
- Dining table
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Sofa bed
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Adapter
- Accessible by lift
- Smoke alarm
- Key access
-
Triple Room
3 Double Beds
258 sq feet
Internet - Free WiFi
Entertainment - Flat-screen TV with cable channels
Food & Drink - 24-hour room service
Sleep - A down duvet and bed sheets
Bathroom - Private bathroom, shower, and rainfall showerhead
Practical - Safe, laptop workspace, and phone
Comfort - Daily housekeeping and ceiling fan
Non-Smoking
Max Occupancy: 3 (3 Adults)
- Shower
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Desk
- Private bathroom
- Toilet paper
- Shampoo
- Daily housekeeping
- Ceiling fan
- Room service (24 hours)
- Free WiFi
- Down comforter
- Rainfall showerhead
- Bedsheets provided
- Soap
- Window screens
- Laptop-friendly workspace
-
Standard Twin Room
2 Twin Beds
Soundproofed room
Internet - Free WiFi
Entertainment - Flat-screen TV with cable channels
Food & Drink - 24-hour room service
Sleep - A down duvet and bed sheets
Bathroom - Private bathroom, shower, and rainfall showerhead
Practical - Safe, laptop workspace, and phone
Comfort - Daily housekeeping and ceiling fan
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Shower
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Desk
- Private bathroom
- Toilet paper
- Shampoo
- Daily housekeeping
- Ceiling fan
- Room service (24 hours)
- Free WiFi
- Down comforter
- Rainfall showerhead
- Bedsheets provided
- Soap
- Window screens
- Laptop-friendly workspace
-
Suite
1 King Bed
Features a private balcony
Layout - Bedroom and sitting area
Internet - Free WiFi
Entertainment - Flat-screen TV with cable channels
Food & Drink - 24-hour room service
Sleep - A down duvet and bed sheets
Bathroom - Private bathroom, shower, and rainfall showerhead
Practical - Safe, laptop workspace, and phone
Comfort - Daily housekeeping and ceiling fan
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Shower
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Desk
- Private bathroom
- Toilet paper
- Shampoo
- Daily housekeeping
- Ceiling fan
- Room service (24 hours)
- Separate sitting area
- Free WiFi
- Down comforter
- Rainfall showerhead
- Bedsheets provided
- Soap
- Window screens
- Laptop-friendly workspace
-
Family Studio Suite
2 Double Beds and 1 Queen Bed
430 sq feet
Internet - Free WiFi
Entertainment - Flat-screen TV with cable channels
Food & Drink - 24-hour room service
Sleep - A down duvet and bed sheets
Bathroom - Private bathroom, shower, and rainfall showerhead
Practical - Safe, laptop workspace, and phone
Comfort - Daily housekeeping and ceiling fan
Non-Smoking
Max Occupancy: 4 (2 Adults)
- Shower
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Desk
- Private bathroom
- Toilet paper
- Shampoo
- Daily housekeeping
- Ceiling fan
- Room service (24 hours)
- Free WiFi
- Down comforter
- Rainfall showerhead
- Bedsheets provided
- Soap
- Window screens
- Laptop-friendly workspace
-
Superior Double Room
1 Double Bed
Features a private balcony
Internet - Free WiFi
Entertainment - Flat-screen TV with cable channels
Food & Drink - 24-hour room service
Sleep - A down duvet and bed sheets
Bathroom - Private bathroom, shower, and rainfall showerhead
Practical - Safe, laptop workspace, and phone
Comfort - Daily housekeeping and ceiling fan
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Shower
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Desk
- Private bathroom
- Toilet paper
- Shampoo
- Daily housekeeping
- Ceiling fan
- Room service (24 hours)
- Free WiFi
- Down comforter
- Rainfall showerhead
- Bedsheets provided
- Soap
- Window screens
- Laptop-friendly workspace
-
Standard Single Room
Featuring free toiletries, this single room includes a private bathroom with a shower and a hairdryer. The single room features a private entrance, soundproof walls, a dining area, a flat-screen TV with cable channels, as well as garden views. The unit has 1 bed.
Max Occupancy: 1 (1 Adults)
- Shower
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Desk
- Fan
- Toilet
- Private bathroom
- Dressing room
- Private entrance
- Dining area
- Electric kettle
- Wardrobe or closet
- Cleaning products
- Linen
- Dining table
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Adapter
- Accessible by lift
- Smoke alarm
- Key access
-
King Room with Two King Beds
Providing free toiletries, this twin room includes a private bathroom with a shower and a hairdryer. The twin room provides a private entrance, soundproof walls, a dining area, a wardrobe, as well as a flat-screen TV with cable channels.
Max Occupancy: 2 (1 Adults)
- Shower
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Desk
- Fan
- Toilet
- Private bathroom
- Dressing room
- Private entrance
- Dining area
- Electric kettle
- Wardrobe or closet
- Cleaning products
- Linen
- Dining table
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Adapter
- Accessible by lift
- Smoke alarm
- Key access
-
Superior Triple Room
This triple room is consisted of of a flat-screen TV with cable channels, a private bathroom as well as a terrace with garden views. The unit has 3 beds.
Max Occupancy: 3 (1 Adults)
- Shower
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Desk
- Fan
- Toilet
- Private bathroom
- Dressing room
- Private entrance
- Dining area
- Electric kettle
- Wardrobe or closet
- Cleaning products
- Terrace
- Linen
- Dining table
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Adapter
- Accessible by lift
- Smoke alarm
- Key access
-
Standard Suite
Featuring a private entrance, this suite also consists of 1 bedroom, a seating area and 1 bathroom with a shower and a hairdryer. The suite provides soundproof walls, a dining area, a wardrobe, a flat-screen TV with cable channels, as well as garden views. The unit offers 1 bed.
Max Occupancy: 3 (2 Adults)
- Shower
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Desk
- Seating Area
- Fan
- Toilet
- Private bathroom
- Dressing room
- Private entrance
- Sofa
- Dining area
- Electric kettle
- Wardrobe or closet
- Cleaning products
- Linen
- Dining table
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Adapter
- Accessible by lift
- Smoke alarm
- Key access
-
Standard Queen Room
This double room is consisted of of a flat-screen TV with cable channels, a private bathroom as well as a terrace with city views. The unit has 1 bed.
Max Occupancy: 2 (1 Adults)
- Shower
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Desk
- Fan
- Toilet
- Private bathroom
- Dressing room
- Private entrance
- Dining area
- Electric kettle
- Wardrobe or closet
- Cleaning products
- Terrace
- Linen
- Dining table
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Adapter
- Accessible by lift
- Smoke alarm
- Key access
Guest Reviews
- Aida E. (8/5): - Hotel is in nice neighborhood walking distance to city center. recommended.
- Martin (6/5): - Mi cuarto no fué limpiado el día 2 de mi estadía, por la noche pedí una cobija porque es invierno y no me la trajeron hasta la última noche de mi estadía. El personal no es muy amable.
- Remy (6/5): - Presque pas de wifi dans la chambre, coupure régulière du wifi
- Tunde (8/5): - It’s ok
- Sandra (10/5): - Su Amabilidad u respeto y si seguridad
- LUIS (4/5): La Recepcionista estaba perdida..... - El Hotel es muy bonito y bien ubicado, el problema fue la recepcionista, al llegar nos dijo que ellos no trabajaban con Hoteles.com ¿?, y que no encontraba mi reserva, y sin revisar mas, nos invito a retirarnos.... pues no teníamos reserva...., luego de mucha insistencia y de pedir hablar con su jefe, recien se puso a buscar en los correos y encontró la reserva, pero nos hiso perder mucho tiempo y pasar un disgusto...
- fabiola (2/5): - Decepcionante, sin aire acondicionado, poco acogedor, nos despertaron todos los dias a las 9.30 porque no tenía cartel de no molestar, mala experiencia
- Carlos (10/5): - Muy tranquilo
- Verified traveler (4/5): - I didn’t expect much for a overnight airport stop, but couldn’t have imagined this. Absolutely horrible. Dirty bathroom with hair in the shower. Don’t believe the 24 hour airport shuttle. Just some guy in a Kia sleeping in the lobby. And it wasn’t free as advertised. Phone number posted in Expedia was wrong. Couldn’t get out of there fast enough. Really disappointed in Expedia. Feel misled.
- Verified traveler (2/5): - 청결, 편안함 매우 좋지 않고, 아침도 못먹을 수준으로 줍니다.. 가격이 저렴하지도 않은데 충격이었습니다 2박 예약했는데 1박만 하고 나왔습니다
- H. (8/5): - good stay, and nice people. breakfast could be better, but overall good place.
- Verified traveler (8/5): - Check-in was easy and efficient, although English is very limited. Our room was clean and spacious, comfortable bed, small pillows. The breakfast was limited to slices of ham and cheese, instant coffee, rolls and juice. The desk staff tried to be helpful, but limited English and knowledge interfered.
- Verified traveler (4/5): - Fitnesscenteret var slet ikke et center. Fire maskiner i alt som ovenikøbet var rustne. Morgenmaden bestod kun af brød og te. Lyset i værelset blinkede hele natten, hvilket sikkert kan blive ordnet, hvis man er der mere end en dag. Værelserne er super pæne og sengen god.
- gino (10/5): experiencia en el hotel swan - solo estuve un dia pero fue exelente atención y muy comoda la habitacion
- Mila (6/5): - Room was nice and clean, but the sink in the bathroom didn't work properly as well as several lights in the room. For the breakfast they provide a couple of toast with butter and jam + coffee/tea.
- Verified traveler (4/5): Por poco más dinero puedes ir a hotel mucho mejor - La entrada al vestíbulo ya da la sensación de hotel de nivel bajo, no se ve muy limpio. Igual los pasillos de la planta se ve la moqueta sucia y la habitación olía como a humedad y no invita a la comodidad. La ventana del baño daba como a una cocina y habían olores a comida y entraba aire frío. Por suerte la puerta del baño se podía cerrar para no tener ruido en la habitación. Ésta se ve antigua y no muy cuidada, pero era grande.
- Danilo (2/5): - The poorest service i recive in many years
- Jose (10/5): - Nice people. Very helpful, although the room was not cleaned one day. Great location.
- Verified traveler (4/5): Burde finnes bedre alternativer - Fine rom, innsjekking gikk greit og fikk bestilt taxi til flyplassen. Frokosten som skulle starte 07:00 var ikke klar før 07:20 og personalet var uhøflige og ga ingen forklaring eller unnskyldning selv om vi hadde det travelt for å rekke fly. Fikk loff med smør og syltetøy som de kalte «kontinental frokost».
- HEYSON R (6/5): - El hotel es bonito y bien organizado, pero tuve problemas con el servicio de aseo debido a que el arreglo y limpieza de la habitación fue cada dos días. La Internet no tenia una buena señal en mi habitación. La TV tenia menos de 45 canales de los cuales unos 35 canales tenían intermitencia en su señal y no se podía ver un programa correctamente.
- Yoodiy (10/5): - Spacious hotel and well situated. Clean and good service. Highly recommend
- Verified traveler (6/5): - O café da manhã deixou muito a desejar. Seria melhor que não tivesse.
- heidi (10/5): - excelente, lo recomiendo ampliamente.
- Rachel J (10/5): Nice hotel - Very nice hotel for the money. The shower was great. There is a Chinese restaurant next door which is convenient.
- Verified traveler (8/5): - hotel comodo.
- Gustavo (2/5): PÉSSIMA EXPERIÊNCIA , NÃO INDICO !!!! - Péssimos funcionários, café da manhã servido até as 9 horas da manhã em um sábado e ninguém avisa, não tem avisos sobre o horario, resultado: desci para o café , com minha esposa e meu filho de 3 anos, as 9:10 hs, simplesmente disseram que o café tinha encerrado às 9 hs. Não tiveram a sensibilidade nem de oferecer café da manhã. O quarto é anunciado com ventilador de teto, NÃO TEM, tem um circulador de ar pequeno que não funciona. Não tem tomadas no quarto, nem para o ventilador que não funciona, nem para recarregar celular. Pedi quarto para casal e cama para criança , não tinha, depois de meia hora tive que trocar de quarto.
- Jose (8/5): Gracias... - El hotel es bueno y aqui se consigue buen precio, no me gusto, que no tuviese aire acondicionado y el wifi es muy deficiente, y al personal les falta conocimientos del área en temas de turismo.
- Hugo (8/5): - Estuvo buena le falta algunas cosas como aire acondicionado, el desayuno que mejore , no tiene buen cable, las personas atentas
- Si (2/5): Dirty and Bad service - Dirty and Bad service All towels look very dirty, Bad service, no air conditioner and fan, no water can drink, no credit for what they said, they never do what they should do. You can not trust them!
- Genoveva (8/5): El pan tostado asoleado - Un exelente servicio del front desk al checar inn la agitación limpia no tiene aire acondicionado el desayuno nada que ver buena presencia y cerca del centro de la ciudad y actividades turísticas y restorantes muy bien ubicado
- Anibal (6/5): - Regular Tal vez por el precio está bien Pero me parece que debería ser un mejor El desayuno es como por cumplir La gente del hotel es amable y se esfuerza.
- LUIS (8/5): - I was 4 days, including a weekend, the room services was ok, the breakfast was Continental but there weren't other options. It has a Chinese restaurant inside and the internal parking is sure.
- jorge (8/5): Good hotel, location is good. In a business - Happy with the assistance received by receptionist always willing to help The security personal could be more courteousThe facility was nice, new and clean. Yes , I will return and recommend it to my friends.
- WINIFRED (8/5): Nice hotel. - The rooms were extremely spacious and comfortable with a clean bathroom which was in a good condition. The breakfast was just sliced bread and jam with coffee or tea. It was a bit of a walk to the Plaza Mayor but there are lots of buses.
- Marleni (4/5): - The internet very poor access, and it was not very clean. I would not stay in this hotel again.
- rene (8/5): Desayuno deja que desear - En General el Servicio bueno lo único malo es el desayuno, bastante pobre, preferíamos salir a desayunar todos los días a otro lugar, eso debería ser mejorado.
- Luiz (8/5): Uma boa opção - Boa relação custo / benefício e localização!
- Noelia (8/5): Bueno - Regular - El hotel es sencillo sin lujos, la habitación amplia pero tenía un olor feo como a moho. El desayuno muy malo (Taza de café o Té + 2 tostadas con mantequilla o jalea), el internet es bueno, tienen un restaurante solo de estilo "Chifa" por lo que estando dentro te limitas a eso. El área es segura; al menos de día y hay otros lugares donde comer. En relación con el precio lo reservamos muy económico, sin embargo hemos estado en lugares con el mismo o inferior precio y mucho mejores condiciones.
- Judy Nofziger (8/5): Layover hotel - Short stay, just a layover to connect to our flight home. Hotel was very nice.
- Verified traveler (6/5): Worst Place in Peru, So Far - Hotel Swan is pretty awful. If you don't care about towels, customer service, or breakfast, then this is your place. Our first night, the lady at the desk refused to provide a towel for our room. This was after she moved us from room to room a few times. Then came the amazing "Free Full Breakfast," which seriously needs to be removed from the advertisement. I picked Swan because I wanted all the hotels to have breakfast, but their idea of a full breakfast is literally just white bread and some juice or coffee. I complained and asked where the full breakfast was, and I was informed that the butter and jam filled out my full breakfast experience. Needless to say, I had to purchase breakfast outside every day. The staff was very rude almost all of the time. I highly recommend avoiding this place.
- pedro (6/5): Hotel bem localizado - Foi bem.
- Ramon (8/5): Gutes Stadthotel - War nur auf einem kurzen Übergangstag in Lima. Musste am Morgen früh wieder los. Taxi etc. wurde anstandslos organisiert.
- Verified traveler (8/5): Nice hotel - Good experience for short stay. Spacious rooms. Cordial staff welcoming guests.
- Rose (2/5): Swan/Scam Hotel - I have been in many different hotels in Lima but this hotel swan really is not what they advertise. Checked in late and my room was dirty! Smelly sheets, pillows, no toilet paper, no dresser, no hair drier, no refrigerator, rom got cleaned at 1130pm. Next day get this... continental breakfast? Ha CUP OF COFFEE AND A PIECE OF BREAD AND A GLASS OF SOMETHING THEY CALLED JUICE. Went out for breakfast and some shopping returned after lunch surprise surprise ...nobody cleaned the room. After I complained to the maid she told me that she couldn't get in cause it was locked from the inside. What? How many squeleton keys are there?. Yes, not card keys. Huge old keys! The bathroom smelled horrendous. Do not recommend this. Simply terrible. NO WI-FI to complete the package.
- Verified traveler (8/5): new hotel close to center of Lima - I stayed for 2 weeks. Rooms are quiet, spacious, and equipped with ventilators. If your room does not have a ventilator ask staff to provide one!! Good price for good location. I will return.
- Brad (6/5): - Breakfast was one coffee and a roll. That's it.
- Verified traveler (6/5): Good location and easy access - Fair I have a single room and paid additional money for my wife
- Chris (10/5): Swan hotel overnight following a 12 hour flifght - Quite hotel, blouse to the natural history museum and the exhibition Crntre. Staff very friendly and helpful.
- leon (6/5): New hotel - Hotel relatively new. They are still working out the kinks. Wifi not consistent. Some rooms get better access to wifi than others. Breakfast delivered to room, because restaurant not yet finished. Breakfast is minimum in content and amount. The staff is very helpful and informative. However, management needs to reevaluate some of its policies. These are trivial and annoying. Hotel's location is in a relatively safe area, but not prime for many places that tend to interest tourists.
- Dan Kim (10/5): Best location & cleaness - Really comfort
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