Four Points by Sheraton Plano

Location: 6624 Communications Parkway, Plano, us

Star Rating: 3 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: 03:00 PM - 12:00 AM

Check-out: 11:00 AM

Amenities & Facilities

• Offsite parking discounted rates available
• Electric bicycle charging station
• Fitness facilities (surcharge)
• Parking
• Non-smoking rooms
• Air conditioning
• Swimming pool
• Restaurant
• Family rooms
• Lift / Elevator
• Express check-in/check-out
• Safety deposit box
• Facilities for disabled guests
• Hot tub/Jacuzzi
• Non-smoking throughout
• Shared lounge/TV area
• Board games/puzzles
• Wheelchair accessible
• Allergy-free room
• Kid meals
• Lower bathroom sink
• Emergency cord in bathroom
• Outdoor furniture
• Visual aids: Braille
• Auditory guidance
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Hand sanitizer in guest room and key areas
• Cashless payment available
• Fire extinguishers
• First aid kit available
• Sanitized tableware & silverware
• Contactless check-in/check-out
• Invoice provided
• Guests can opt-out any cleaning services during stay
• Smoke alarms
• CCTV outside property
• Face masks for guests available
• Key card access
• Broadcast Live sport events
• Shopping on site
• Television in common areas
• Front desk (limited hours)
• Express check-in
• Free wired internet
• Snack bar/deli
• Access to nearby outdoor pool
• Self parking (surcharge)
• Pool sun loungers
• Offsite parking discounted rates available
• Fitness facilities (surcharge)
• Internet access
• Housekeeping on request
• Private picnics
• Wine release events
• Reception hall
• Exercise/lap pool
• Swimming nearby
• Electric bicycle charging station
• Charcoal grill
• Bulk dispenser for toiletries

Rooms Available

• King Suite with Sofa Bed

  The suite includes a private bathroom equipped with a bath, a shower and a hairdryer. The suite features parquet floors, a seating area with a flat-screen TV with streaming services, air conditioning, a tea and coffee maker, as well as a wardrobe.

  Max Occupancy: 3 (3 Adults)

  • Coffee/tea maker
  • Shower
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Radio
  • Refrigerator
  • Desk
  • Seating Area
  • Toilet
  • Microwave
  • Private bathroom
  • Heating
  • Sofa
  • Tile/marble floor
  • Hardwood or parquet floors
  • Alarm clock
  • Wardrobe or closet
  • Coffee machine
  • Linen
  • Upper floors accessible by elevator
  • Toilet paper
  • Sofa bed
  • Bottle of water
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Socket near the bed
  • Feather pillow
  • Hypoallergenic pillow
  • Smoke alarm

• Traditional Queen Room with Two Queen Beds

  The spacious double room features air conditioning, a tea and coffee maker, as well as a private bathroom boasting a walk-in shower and a bath. The double room offers a wardrobe, parquet floors, a tiled floor, a carpeted floor, as well as a flat-screen TV with streaming services. The unit has 2 beds.

  Max Occupancy: 4 (4 Adults)

  • Coffee/tea maker
  • Shower
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Radio
  • Refrigerator
  • Desk
  • Toilet
  • Microwave
  • Private bathroom
  • Heating
  • Tile/marble floor
  • Hardwood or parquet floors
  • Alarm clock
  • Wardrobe or closet
  • Coffee machine
  • Linen
  • Upper floors accessible by elevator
  • Toilet paper
  • Adapted bath
  • Shower chair
  • Bottle of water
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Socket near the bed
  • Feather pillow
  • Hypoallergenic pillow
  • Smoke alarm
  • Hearing accessible

• Traditional King Room

  The spacious double room provides air conditioning, a tea and coffee maker, as well as a private bathroom featuring a walk-in shower and a bath. The unit offers 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Shower
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Radio
  • Refrigerator
  • Desk
  • Toilet
  • Microwave
  • Private bathroom
  • Heating
  • Tile/marble floor
  • Hardwood or parquet floors
  • Alarm clock
  • Wardrobe or closet
  • Coffee machine
  • Linen
  • Upper floors accessible by elevator
  • Toilet paper
  • Adapted bath
  • Shower chair
  • Bottle of water
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Socket near the bed
  • Feather pillow
  • Hypoallergenic pillow
  • Smoke alarm
  • Hearing accessible

Guest Reviews

• Mario (10/5): -
• Christie (8/5): - it was clean and comfortable. Breakfast was not great - but no big deal. Location was not what the internet said, but it was clean and comfortable.
• Stefany (10/5): -
• Nathalia (9/5): -
• Fieasha (10/5): -
• Todd (10/5): - Staff was great! The hotel appeared in great shape was in a great location that fitted my needs on this trip. All good, I had no problems.
• elsa (7/5): - Localização boa. Boas instalações. Pequeno almoço com fraca qualidade.
• Montana (8/5): -
• Ibrianna (7/5): -
• Richard (8/5): -
• MARDO (10/5): Very good - Clean place The cleaning between days…
• Diana (10/5): -
• Walter (10/5): Unbelievable staff and unbelievable stay - Easy to find and well light in the evening A ton of parking spots as well Staff was so amazing and friendly Was a amazing place to stay Nothing
• varun (8/5): -
• Tewania (9/5): I enjoyed my stay and would recommend staying there. - Nice and friendly staff. Hotel clean, not a lot of noise, the area seems to be safe.
• Mario (10/5): - Clean Hugo customer service
• Yonggang (10/5): Good location, quiet and good deal. - Quiet and clear. No
• Leroya (10/5): -
• Elissa (10/5): - Huge thank you to Walter, Elijah and Samantha for delivering the best service, being so friendly, professional and welcoming. They made my stay excellent
• Summer (9/5): -
• Anna (4/5): Not worth it - Front desk staff were nice nasty bathroom Found hair in the sink and on the toilet
• Noelia (10/5): -
• Sanguk (10/5): -
• Brian (10/5): I plan to stay here again next time I visit. - The staff was very friendly and helpful. They were all so kind. I arrived tired from a day on the road and was greeted with such a warm smile that my mood immediately improved. There was nothing that I didn't like.
• Lionel (8/5): Great stay - Great property, cleaned and well maintained Nothing
• Karam (1/5): Terrible. No breakfast served - Decent location Breakfast wasn’t served They also claimed to not serve breakfast for those booking with booking.com which is ridiculous since I paid for breakfast on Booking.
• Aristides (8/5): -
• Nicolas (9/5): -
• Rhonda (10/5): -
• Frank (10/5): -
• Justin (8/5): Nice place to crash when visiting from out of town. - Quiet location, large room, nice shower. Refrigerator wasn’t very cold.
• Tang (10/5): -
• Tiffany (10/5): - The night staff was excellent Lasandra (I'm not sure if that's her name) but she really went above and beyond to take care of us
• casey (6/5): - The restaurant is displayed as staying open until 11. One night I asked at 1030pm and it was closed, the second night it was closed by 937pm. Very frustrating.
• ERIC (10/5): - Nice and clean property
• Al (8/5): Nice hotel. Very convenient and had a good choice of restaurants nearby. - The location was less than a mile from our destination. The coffee in the lobby was delicious. The microwave and fridge worked well. The bar was a nice perk. Shower floor was slippery and did not have grab bars. The lighting in the room was too dim. The $16.00 cost for breakfast was excessive. We went down the street to McDonald’s.
• Angelee (10/5): - I absolutely loved the location of the hotel! The staff was incredible and very detailed oriented. Housekeeping very nice and organized. The hotel breakfast was great but is $16 per person. The drinks at the bar were good as well! Overall amazing experience Nothing
• Thomas (8/5): - Nice clean room with a poor shower.
• Laura (10/5): - One thing I would suggest is using some type of fabric softener on the linens. They were really stiff. Other than that the hotel was really nice!
• David (8/5): Rough start but we WILL stay here again! - Check-in was a problem as the attendant ignored our prior reservation (and payment) and created a new one thus charging us a second time. The hotel had only down pillows and comforters, comfortable but I'm highly allergic to them. The attendant on duty tried to locate non-feather pillows and finally found one out of four. My wife enjoyed it while I used a blanket and bath towel for a pillow. The Assistant General Manager was very understanding and made everything right the next day so our second night was much better.
• Kasey (10/5): -
• Amber (9/5): - Everything was nice and clean. The lobby smelled amazing. Very refreshing everytime you open the door. The hot tub was not hot enough.
• Jamal (10/5): -
• Noelia (10/5): - Great Place, friendly people, nice place.
• Ana (10/5): -
• Miguel (8/5): -
• Jamika (9/5): Superb -
• Iuliana (1/5): Definitely not recommended - Location Noisy dispiriting the location, AC unit was loud, not allowing us to sleep At 6:30 am there were lot of noises in the hallway
• Ravi (1/5): Bad - Room Charged extra
• Juan (9/5): Superb -
• Josie (10/5): Exceptional -
• kselph (10/5): Awesome Staff - Very clean hotel. Staff is super friendly. Shout out to Dominique and LaShonda. They were wonderful and made this place even better. Would definitely stay here again and recommend. Lots of options for food around . We were here for a soccer tournament
• Jazzman (8/5): - Great staff
• Amirah (10/5): - Very clean and nice stay!
• Robert (9/5): Superb -
• Zechariah J (10/5): - Very nice and clean rooms, staff was very professional and nice.
• Zaid (10/5): - Great experience overall
• Luis (6/5): - I had higher hopes for the hotel; not bure if it was the color combination and decor, but it felt a bit dated. Also there was a large wet spot in our carpet.
• Riehm (8/5): Very good -
• Anessa (10/5): It was an exceptionally good - Accommodating There’s was nothing i didn’t like
• Josimeire (8/5): Very good - - price -location - affordable breakfast - they didn’t clean my room - front desk looks like didn’t want to attend us even though we did check in at the time we messaged they previously
• Erin (9/5): Superb -
• Conner (8/5): - Very clean and aesthetic hotel! Staff was helpful and very nice! If I had to complain about anything it would be that the shower water didn’t get hot enough to melt my skin. But other than that it was a great experience!
• Samer2179 (10/5): Great stay with no complaints. - Friendly staff, was very accommodating to an early check in. Clean rooms and just a great stay all around. Was treated with a smile and a hello anytime I walked in or left the hotel. The lobby area was welcoming and open to just hanging out. My go to hotel moving forward anytime I’m in town.
• Hessah (9/5): Superb -
• Kim (10/5): Best staff ever! Will definitely stay here again. -
• MICHAEL (6/5): - Friendly staff. Water pressure no more than a trickle. Water took 15-20 min to warm up. No weekend maintenance available.
• Mohammad (6/5): - Beds were noisy and pillow were smelly.
• Jason (10/5): - Customer service on arrival were very helpful, in particular Darius the assistant manager was outstanding
• Valeria (10/5): - Rooms were big and clean. Staff was also very friendly and helpful.
• Kelly (10/5): - Staff really took care of us !! Rooms were ready early as requested , they helped bandage 1 person in our party that cut himself , they were attentive to our children, and just overall helpful and attentive . This hotel was very convenient, clean, etc, and I will definitely stay here again when in the area . So a BIG thank you to all the staff!
• Rodrigues (10/5): Exceptional -
• Ashley (7/5): Good -
• Amanda (10/5): Will be back - Everything, staff, location, clean Nothing, place was great
• Chris (10/5): A little getaway - Had a great experience
• Cathy (10/5): - clean and quiet, of course I was on the 4th floor.
• Tameka (10/5): - This hotel was super close to Grandscapes. It is a beautiful property and the staff was amazing.
• Verified traveler (10/5): Great Choice - This hotel was in a nice area, quaint, clean and the staff was very friendly. 10 out of 10 recommend.
• Dustin (10/5): - We picked this hotel last minute and were pleased .
• Dena (8/5): Very good -
• Bashar (7/5): Good -
• Michal (9/5): Superb -
• Michal (9/5): Superb -
• Roger P (8/5): - The staff was very helpful and friendly!
• Michal (7/5): Good - Good, clean, and quiet. Friendly staff. But it takes a while for the hot water to come (must run faucet for a bit) and the water pressure is a little weak. Also a little pricey - for this price, I'd like to take a great shower.
• shawntepotts (8/5): Great hotel minor billing issues - I made reservations to celebrate my husband's birthday. I called twice before arrival to verify I could pay for the room in cash with $100 deposit on my card for incidentals. Upon arrival, I was told that I could not pay in cash, and I was charged $293.80 for incidentals. Ms. LaShondra at the desk didn't seem interested in my concerns when I took her my phone to see the additional funds pending. I was told it would be returned to me in 5 to 7 business days. I called customer service and opened a case on the discrepancy. The next morning, Mr. Carlos verified they received the case # and was very helpful in contacting management on my behalf. Thank you again, Carlos. Mr. Hooper did contact me via email and wanted to have an in person conversation about the issue, but we checked earlier the next morning. The hotel is very clean and is in a prime location. Most of the customer service was top tier. Even with the issues with billing, we will most definitely be staying there again.
• Valerie (10/5): Exceptional -
• Carlos (8/5): Great place - Dry comfortable and accommodating for what we needed and very safe and nice area
• Bernardo (8/5): - Everything was absolutely perfect except for the fact that our room was not cleaned the first night we stayed. We left our room at 11 AM without the do not disturb sign and it was not cleaned. That should not happen.
• Samar (9/5): I recommended to stay their - All things is excellent Nothing
• Lance (10/5): - Excellent condition and convenient to many places, yet quiet! Will definitely stay here again!
• Laurie (10/5): Would stay again - Check in staff always did above and beyond for my autistic son. Cheeseburger from the bar was a nice surprise dinner in a pinch.
• Adenike (8/5): - Quiet....had good views
• Shannon (4/5): I think I prefer the Hilton. - Close to work, and in an area that didn’t look too dodgy. Was booked for a king but upon arrival told that they were out of king rooms and had been moved to a double queen. I was told that I could switch rooms the following night. When in Dallas for business I typically work 10+ hour days. Last thing I wanna do is move rooms when exhausted. Breakfast is $10. I’m not particularly hungry in the morning, but I have been known to go down stairs to snag a carton of milk. I’m not gonna pay $10 dollars for that. WiFi wasn’t fast enough. And the tiles in the bathroom for room 216 are missing so much grout that the tiles wiggle. Beds were also VERY FIRM. As a side sleeper I woke up with a bit of shoulder pain. I also wasn’t sent my checkout receipt.
• Fabian (9/5): Good - Welcoming environment You have to pay for breakfast
• Rishme (9/5): Sheraton property truly stands out! - This Sheraton property truly stands out! The service is top-notch, with staff who go above and beyond to make your stay enjoyable. The recent updates have given the hotel a fresh, modern feel, with everything looking and feeling brand new. From the exceptional customer service to the beautifully revamped amenities, every detail has been thoughtfully taken care of. All in all, this is a fantastic place to stay—highly recommended! Nothing comes to my mind
• Lasaundra (10/5): Excellent! - Absolutely love the front desk staff members who were extremely accommodating and concerned about my family and I having a nice stay. Darius was absolutely exceptional! It was a amazing stay for my family and I and I will definitely be a returning customer! Everything!
• Debbie (10/5): Exceptional -
• Jamie (9/5): Superb - Great beds! Very clean and spacious. The staff, upon arrival, was not happy to be there, so it was a bit frustrating checking in.
• BAJIKHANOM (10/5): - Very friendly staff. Clean property and quiet area.

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