Sway Hotels

Name: Sway Hotels
Address: Yunus Emre Mah. Kayak Tesisleri Kümeevler 2/2 Palandöken, Erzurum, tr

Location: Yunus Emre Mah. Kayak Tesisleri Kümeevler 2/2 Palandöken, Erzurum, tr

Star Rating: 5 Stars

Property Type: Hotels

About this Property

Luxurious Amenities and Relaxation
Sway Hotels in Palandoken boasts a 2500 m² spa & wellness centre, sauna, hammam, and hot tub for the ultimate relaxation experience. Let our Far Eastern staff pamper you with detox treatments at the Sway Spa Centre.

Gastronomic Delights
Indulge in delectable dishes at our à la carte restaurant and unwind with a drink at the bar. Special diet menus are available upon request, ensuring a bespoke dining experience for every guest.

Convenience and Comfort
From the indoor pool to the fitness facilities, Sway Hotels offers a range of amenities to enhance your stay. With a business centre for meetings and events, we cater to all your needs seamlessly.

Experience luxury and comfort at Sway Hotels. Book now for an unforgettable stay in Palandoken.

Important Information

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property. Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result. In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary and other relevant information, during dates where such guidelines exist. Spa and gym facilities at this property are unavailable due to Coronavirus (COVID-19). Due to Coronavirus (COVID-19), this property adheres to strict physical distancing measures. Due to Coronavirus (COVID-19), please ensure that you are only booking this property following the local government guidelines of the destination, including but not limited to the purpose of travel, and maximum allowed group size. Due to Coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.

Policies

Check-in: 02:00 PM - 12:00 AM

Check-out: 12:00 PM

Amenities & Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Clubhouse
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
Tour desk
Facilities for disabled guests
Ironing service
Hot tub/Jacuzzi
Sauna
Massage services
Table tennis
Darts
Hammam
Non-smoking throughout
Shared lounge/TV area
Spa/wellness center services
Steam room
Beauty Services
Manicure
Pedicure
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
Hand sanitizer in guest room and key areas
Cashless payment available
First aid kit available
Sanitized tableware & silverware
Guests can opt-out any cleaning services during stay
Guest room sealed after cleaning
Physical distancing in dining areas
Food delivered to guest room
Process in place to check health of guests
Access to health care professionals
Screens / Barriers between staff and guests for safety
Face masks for guests available
Thermometers for guests provided by property
ATM/banking
Front desk (limited hours)
Ski-in/ski-out access
Express check-in
Billiards or pool table
Free wired internet
Snack bar/deli
Access to nearby indoor pool
Self parking (surcharge)
Offsite parking discounted rates available
Fitness facilities (surcharge)
Internet access
Games
Housekeeping on request
Clubhouse
Reception hall
Japanese garden
Health or beauty spa nearby
Snow sports gear
Swimming nearby
Vegetarian menu options available
Accessible train station shuttle
No accessible train station shuttle

Rooms Available

Deluxe Room

1 Queen Bed
517-sq-foot soundproofed room with a balcony

Internet - Free WiFi
Entertainment - Plasma TV with satellite channels
Food & Drink - Coffee/tea maker, minibar (fees may apply), and 24-hour room service
Sleep - Premium bedding and a pillow menu
Bathroom - Shower, bathrobes, and slippers
Practical - Safe, desk, and phone; rollaway beds (free) and cribs (free) available on request
Comfort - Daily housekeeping and heating
Non-Smoking

Max Occupancy: 4 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Bathrobe
- Desk
- Heating
- Slippers
- Satellite channels
- Daily housekeeping
- Room service (24 hours)
- Premium bedding
- Free WiFi
- Pillow menu
- Free cribs/infant beds
Family Room

Featuring free toiletries and bathrobes, this family room includes a private bathroom with a hairdryer and slippers. The spacious family room features soundproof walls, a minibar, a wardrobe, a safe deposit box, as well as a flat-screen TV with cable channels. The unit has 3 beds.

Max Occupancy: 3 (2 Adults)
- Minibar
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Bathrobe
- Desk
- Toilet
- Private bathroom
- Heating
- Slippers
- Satellite channels
- Wardrobe or closet
- Cleaning products
- Linen
- Outdoor furniture
- Upper floors accessible by elevator
- Clothes rack
- Drying rack for clothing
- Toilet paper
- Sofa bed
- Adapted bath
- Bottle of water
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Accessible by lift
- Lockers
- Smoke alarm
- Key card access
- Air purifiers
- Hand sanitiser
Standard Twin Room

Providing free toiletries and bathrobes, this twin room includes a private bathroom with a walk-in shower, a hairdryer and slippers. The spacious twin room provides soundproof walls, a minibar, a wardrobe, a flat-screen TV with cable channels, as well as mountain views.

Max Occupancy: 3 (2 Adults)
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Bathrobe
- Desk
- Toilet
- Private bathroom
- Heating
- Slippers
- Satellite channels
- Interconnected room(s) available
- Sofa
- Wardrobe or closet
- Cleaning products
- Linen
- Outdoor furniture
- Entire unit located on ground floor
- Upper floors accessible by elevator
- Clothes rack
- Drying rack for clothing
- Toilet paper
- Sofa bed
- Adapted bath
- Shower chair
- Bottle of water
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Accessible by lift
- Lockers
- Smoke alarm
- Key card access
- Air purifiers
- Hand sanitiser
Standard Double Room

Featuring free toiletries and bathrobes, this double room includes a private bathroom with a shower, a hairdryer and slippers. The spacious double room features a flat-screen TV with cable channels, soundproof walls, a minibar, a wardrobe as well as mountain views. The unit has 1 bed.

Max Occupancy: 3 (2 Adults)
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Bathrobe
- Desk
- Toilet
- Private bathroom
- Heating
- Slippers
- Satellite channels
- Interconnected room(s) available
- Sofa
- Wardrobe or closet
- Cleaning products
- Linen
- Outdoor furniture
- Upper floors accessible by elevator
- Clothes rack
- Drying rack for clothing
- Toilet paper
- Sofa bed
- Adapted bath
- Bottle of water
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Accessible by lift
- Lockers
- Smoke alarm
- Key card access
- Air purifiers
- Hand sanitiser
Junior Suite

This spacious suite comprises 1 living room, 1 separate bedroom and 1 bathroom with a shower and free toiletries. The suite provides a flat-screen TV with cable channels, soundproof walls, a minibar, a tea and coffee maker as well as city views. The unit offers 2 beds.

Max Occupancy: 3 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Bathrobe
- Desk
- Seating Area
- Toilet
- Private bathroom
- Heating
- Slippers
- Satellite channels
- Sofa
- Hardwood or parquet floors
- Electric kettle
- Wardrobe or closet
- Cleaning products
- Coffee machine
- Linen
- Outdoor furniture
- Upper floors accessible by elevator
- Clothes rack
- Drying rack for clothing
- Toilet paper
- Sofa bed
- Adapted bath
- Bottle of water
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Accessible by lift
- Lockers
- Smoke alarm
- Key card access
- Air purifiers
- Hand sanitiser
Deluxe Room (2 Adults + 1 Child)

The spacious double room features soundproof walls, a minibar, a balcony with mountain views as well as a private bathroom boasting a bath. The unit has 1 bed.

Max Occupancy: 3 (2 Adults)
- Coffee/tea maker
- Minibar
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Bathrobe
- Desk
- Toilet
- Private bathroom
- Heating
- Slippers
- Satellite channels
- Sofa
- Electric kettle
- Wardrobe or closet
- Cleaning products
- Coffee machine
- Linen
- Outdoor furniture
- Upper floors accessible by elevator
- Clothes rack
- Drying rack for clothing
- Toilet paper
- Sofa bed
- Adapted bath
- Bottle of water
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Accessible by lift
- Lockers
- Smoke alarm
- Key card access
- Air purifiers
- Hand sanitiser
Presidential Suite

The spacious double room provides soundproof walls, a minibar, a balcony with mountain views as well as a private bathroom featuring a bath. The unit offers 3 beds.

Max Occupancy: 5 (4 Adults)
- Coffee/tea maker
- Minibar
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Bathrobe
- Desk
- Seating Area
- Toilet
- Private bathroom
- Heating
- Slippers
- Satellite channels
- Sofa
- Hardwood or parquet floors
- Electric kettle
- Wardrobe or closet
- Cleaning products
- Coffee machine
- Linen
- Outdoor furniture
- Upper floors accessible by elevator
- Clothes rack
- Drying rack for clothing
- Toilet paper
- Sofa bed
- Adapted bath
- Bottle of water
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Accessible by lift
- Lockers
- Smoke alarm
- Key card access
- Air purifiers
- Hand sanitiser

Guest Reviews

Elvan (8/5): - Sadece kış aylarında konaklanmalı
Yücel Hasan (10/5): - Personel güler yüzlü. Hizmet çok iyi. Kahvaltıda çeşit çok fazla.
Evgeniia (8/5): - almost all god except, it is advertised as full board and it does not include alcohol at all.. it is not all-inclusive, be careful when you are booking
Igor (10/5): - Nice hotel, very well kept. Thanks to the management and staff! The selection of food at the restaurant is amazing. The slope and the lift is just a minute away from the ski room. The ski rental shop has a good choice of equipment. The ski area itself a bit limited, but it is great for beginners! Apres ski bar is there with nice cocktails and good food! We enjoyed our stay a lot! Thanks to everyone!
esmaeil (10/5): Sway hotel feedback - It was amazing
Sandra (4/5): Tem tudo para ser 5* mas falta serviço restauração - O hotel tem muito conforto e condições físicas, mas falha no serviço de restauração. Piscina, ginásio e quartos muito bom. No restaurante a empregada trocou os pratos e a confecção dos pratos foi muito má. Pareceu que aqueceram a comida da última refeição, tivemos de comer à la carte no bar. O pequeno almoço é bufete, mas com alguns produtos do dia anterior.
Verified traveler (10/5): - Rıdvan bey e teşekkür ederiz.
Kent (10/5): Ski hotel that is good in the off season - We stayed at the Erzerum Sway Hotel while on a long-distance road trip. The hotel was very nice, but obviously, its primary purpose is for skiers in winter. The hotel was quite comfortable. The breakfast was a good Turkish style breakfast. Even though it was the "off season," this was good place if you are looking for a comfortable place to relax in the Erzerum area.
NAIL YAGIZ (8/5): Sway Hotel Tecrübesi - Otelin artıları: -Ulaşımı, lezzetli yemekleri, güler yüzlü personeli, temizliği, başlangıç seviyesi kayakçılar ve boardçular için ideal olan pistleri ve resepsiyondakilerin iki günde çözemedikleri bir sorunu hemen çözebilen otel müdürü. Eksiler ise; odaların önlerine tamamiyle yanlış şekilde konulmuş mobilyalar ve gece yarılarına kadar orada oturan misafirlerin seslerini odada duymak ve uyuyamamak, (fotoğraf aşağıdadır) resepsiyondakilerin bunu engelleyememesi, kaloriferi iyi çalışmayan ve geceleri sesten uyuyamadığımız odayı değiştirme talebimizi 3 kez söylememize rağmen bizimle ilgilenmeyen resepsiyon görevlisi Mine Hanım ve otoparkındaki karların tuzlanmaması veya kürenmemesi.
Yalcin (10/5): - Avrupa’dan ailece seyahat etik! Personeli inden tutun Hotelin Yemeklerinden Odaların durumundan çok memum kaldık! Herkese tavsiye ederiz! Herkes güleryüzlü, hem Personel hem Misafirler.
Ahmet (6/5): Sway de bir gece - Avantajlı konumuna rağmen hizmet kalitesi yetersizdi. Sadece girişteki belboy güleryüzlü idi. Yatak ve yastık sıradan ve rahatsız. Kahvaltı boyunca garson göremedik
Alex (6/5): - Overall the hotel is nice. However not worth the room rate. Breakfast is the same every morning and offers no big choice. I would not choose this hotel again.
ABDULLAH (8/5): Palandoken seyahatimiz - Rezervasyonu Hotels.com' dan yaptigimiz esnada 79-€ ucret ödeyeceğiniz yaziliydi fakat otel bizden 105-€ ucret aldi hos olmayan bir durumdu tek olumsuz durum bu idi
Ali (6/5): Çalışanlar dışındaki her şey iyiydi. - Otelin konumu güzel. Erzurum şehride çok güzel bir şehir. Odalar konforlu ve sıcak. Otel çalışanlarını beğenmedim. Sanki pansiyonda çalışıyormuş gibi bir tavırları var.
Hamid (6/5): - Great location,weak cleanliness and service,most of them cant speak english,even when i wanted to ask for a cup they couldnt understand,great breakfast.