Roxani Hotel

Location: Andrea Papandreou 267, Amoudara Herakliou, gr

Star Rating: 3 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: 02:00 PM - 11:30 PM

Check-out: 11:00 AM

Amenities & Facilities

• Offsite parking discounted rates available
• Parking
• Non-smoking rooms
• Air conditioning
• Swimming pool
• Restaurant
• Room service
• Terrace
• Family rooms
• BBQ facilities
• Lift / Elevator
• Luggage storage
• Express check-in/check-out
• Safety deposit box
• Fax/photocopying
• Tour desk
• Car hire
• Packed lunches
• Shared lounge/TV area
• Public transport tickets
• Outdoor furniture
• Shallow end
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Hand sanitizer in guest room and key areas
• Cashless payment available
• First aid kit available
• Sanitized tableware & silverware
• Contactless check-in/check-out
• Guests can opt-out any cleaning services during stay
• Shared stationery like menus, pens are removed
• Guest room sealed after cleaning
• Physical distancing in dining areas
• Food delivered to guest room
• Process in place to check health of guests
• Access to health care professionals
• Screens / Barriers between staff and guests for safety
• Face masks for guests available
• Delivered food - securely covered
• Thermometers for guests provided by property
• Front desk (limited hours)
• Express check-in
• Billiards or pool table
• Free wired internet
• Snack bar/deli
• Access to nearby outdoor pool
• Playground on site
• Pool sun loungers
• Offsite parking discounted rates available
• Internet access
• Housekeeping on request
• Exercise/lap pool
• Japanese garden
• Swimming nearby
• Bicycle-friendly property
• Vegetarian menu options available

Rooms Available

• Single Room

  Offering a balcony with pool or mountain views, this air-conditioned room includes free Wi-Fi, satellite TV and refrigerator. The private bathroom is stocked with a hairdryer.

  Max Occupancy: 1 (1 Adults)

  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Desk
  • Toilet
  • Private bathroom
  • Heating
  • Satellite channels
  • Electric kettle
  • Tumble dryer
  • Wardrobe or closet
  • Bidet
  • Terrace
  • Upper floors accessible by elevator
  • Clothes rack
  • Drying rack for clothing
  • Toilet paper
  • Trash cans
  • Shampoo
  • Conditioner
  • Socket near the bed
  • Hypoallergenic pillow
  • Accessible by lift
  • Key access
  • Single-room air conditioning for guest accommodation
  • Hand sanitiser

• Double Room

  Offering a balcony with pool or mountain views, this air-conditioned room includes free Wi-Fi, satellite TV and refrigerator. The private bathroom is stocked with a hairdryer.

  Max Occupancy: 2 (2 Adults)

  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Desk
  • Toilet
  • Private bathroom
  • Heating
  • Satellite channels
  • Electric kettle
  • Tumble dryer
  • Wardrobe or closet
  • Bidet
  • Terrace
  • Upper floors accessible by elevator
  • Clothes rack
  • Drying rack for clothing
  • Toilet paper
  • Trash cans
  • Shampoo
  • Conditioner
  • Socket near the bed
  • Hypoallergenic pillow
  • Accessible by lift
  • Key access
  • Single-room air conditioning for guest accommodation
  • Hand sanitiser

• Triple Room

  Offering a balcony with pool or mountain views, this air-conditioned room includes free Wi-Fi, satellite TV and refrigerator. The private bathroom is stocked with a hairdryer.

  Max Occupancy: 3 (3 Adults)

  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Desk
  • Toilet
  • Private bathroom
  • Heating
  • Satellite channels
  • Electric kettle
  • Tumble dryer
  • Wardrobe or closet
  • Bidet
  • Terrace
  • Entire unit located on ground floor
  • Upper floors accessible by elevator
  • Clothes rack
  • Drying rack for clothing
  • Toilet paper
  • Trash cans
  • Shampoo
  • Conditioner
  • Socket near the bed
  • Hypoallergenic pillow
  • Accessible by lift
  • Key access
  • Single-room air conditioning for guest accommodation
  • Hand sanitiser

• Family Room

  Offering a balcony with pool or mountain views, this air-conditioned room includes free Wi-Fi, satellite TV and refrigerator. The private bathroom is stocked with a hairdryer. A second child (up to the age of 6) is offered a 50% discount.

  Max Occupancy: 4 (4 Adults)

  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Desk
  • Toilet
  • Private bathroom
  • Heating
  • Satellite channels
  • Electric kettle
  • Tumble dryer
  • Wardrobe or closet
  • Bidet
  • Terrace
  • Upper floors accessible by elevator
  • Clothes rack
  • Drying rack for clothing
  • Toilet paper
  • Trash cans
  • Shampoo
  • Conditioner
  • Socket near the bed
  • Hypoallergenic pillow
  • Accessible by lift
  • Key access
  • Single-room air conditioning for guest accommodation
  • Hand sanitiser

Guest Reviews

• Μαρία (4/5): Το κατάλυμα ήταν παρα πολύ καθαρό και το προσωπικό πολύ εξυπηρετικό. Υπήρχε παρα πολύ φασαρία η οποία προερχόταν από την - Το κατάλυμα ήταν παρα πολύ καθαρό και το προσωπικό πολύ εξυπηρετικό Υπήρχε παρα πολύ φασαρία η οποία προερχόταν από την υπηρεσία καθαρισμού, σε βαθμό που δεν μπορέσαμε να κοιμηθούμε και να ξεκουραστούμε
• Georgios (8/5): -
• GEORGIOS (7/5): -
• Sabine (6/5): - La literie est confortable. La salle de bain est très petite. La douche fonctionne mal.
• Πετσακη (4/5): -
• Tatiana (7/5): -
• κεφαλληνου (9/5): - Ήταν πολύ ωραία καθαρά και το βασικό είχε πάρκιν δημοτικό.
• Harry (9/5): -
• Frédéric (8/5): - - Personnel à la réception bien à l’écoute - Bien situé pour sortir manger
• Eugenia Kal (8/5): - Πολύ καθαρό, ευγενεστατο και φιλικό προσωπικό. Ωραίο σημείο Στενό δωμάτιο
• Tufan (6/5): Sehr einfach, aber sauber - Sehr sauber, alles gut in Schuss Sehr hellhörig und laut. Sehr eng…
• Λιουδάκη (4/5): -
• arnaud (10/5): -
• Willy (4/5): - La localisation La chambre, l isolation, la salle de bain, la piscine
• Ibtissem (7/5): Propreté dans les chambres mais parking non securisé - Localisation Ménage , propreté L’accès au parking indiqué par l’hôtel n’est pas le leur . Il était fermé quand nous avons dû partir prendre notre avion à 7h du matin ! Piscine pas très propre
• giacomo (7/5): Un hotel tutto sommato comodo in cui soggiornare brevemente: abbastanza economico, pratico e senza tanti fronzoli. - L’accoglienza e la disponibilità del personale, avendo dovuto fare un late check-in (dopo la mezzanotte). La colazione, seppur di carattere internazionale oltre che greca, lasciava alquanto a desiderare sia in termini di varietà che di qualità della proposta.
• Patricia Ayelén (9/5): -
• Annalisa Picciotto (8/5): Esperienza abbastanza tranquilla e soddisfacente - Ho soggiornato solo in pernottamento La camera era comoda ma il bagno un po’ piccolo
• giorgio (3/5): -
• Thomas (8/5): Easy a ceci le Hotel with 24/24 réception desk - Good location for a short stay after a late flight, there is 24/24 reception desk.
• margherita (10/5): -
• gust3_xD (8/5): The stay was quite nice! I recommend this hotel! - The stay was nice! As for 2 star hotel it was really good! The room was good (not long renovated). The only problem was food, pool and cleaning of the room. - Food breakfast was always same so after 2 days of stay i never went to eat breakfast again cuz it got boring. The dinner nothing much also. Almost all the time was pasta. The only good dinner was when the owner cooked something like meat or smthg else. Rate 5/10 -Pool i dont know if they cleaned it well or not but most of time it was not really clean from the water look, leafs in it, so we didn't even went in it. I saw people swim in it but we didn't want to risk it getting sick. - The room cleaning was regular but they didn't clean that well specialy the floor. We didn't ask much but the floor would be lovely to be cleaned more nicer. They mopped ir but they scatered the dirt all over the places. They changed towels and bed sheet 1 time in 7 days. We putted dirty towels on ground to be changed but they never picked it and just putted the dirty towels back on bed. So i didn't like that. Few times we went to them ask to take out trash or put more soap in room. So the cleaning would be 5/10. Overall, i would rate the stay good. The place was pretty nice renovated. The location was good too near beach (10min walk). Bus stop close and market too. To city center from here around 20-30min also pretty good. As i said im not that picky as i travel for 7 days stay it was really good! I would rate 8/10.
• Barbara (5/5): Il prezzo non vale le condizioni - Prezzo abbordabile rispetto ad altre strutture ma che si paga con bassa qualità e pulizia. La camera non era molto pulita e piena di mosche (almeno una decina..) e i muri talmente sottili che si sentiva ogni minimo rumore dai corridoi. Il bagno è talmente piccolo che per aprire la porta bisogna entrare nella doccia. La doccia non ha la tendina e il bagno si allaga facilmente, la finestrina non è sufficiente a far passare aria per asciugate il pavimento. Inoltre in 2 docce su 3 non andava l'acqua calda. abbiamo anche trovato un verme di 10cm nella doccia, probabilmente uscito dallo scarico.
• Charlotte (7/5): Not satisfactory - The bed was clean and comfortable & the colour of the room was very nice. Being painted all white makes it look bigger. The pool was a nice size to actually swim in. The pool and pool area are very clean. Bathroom is far too small. No hot water after a certain time in the evening. Breakfast is rather poor. The TV is too small and no English channels at all
• David (9/5): Superb - Nice room great location
• Orestis (7/5): Good - Quite spacious room, with a TV and a balcony. Nice comfy bed. Great for one night stay. Bathroom sink was outside the bathroom, as bathroom was quite small and could not fit. I asked for a specific check-in time as I was arriving late, but when I arrived, there was no one at the reception as they confused the time slot I gave them. After calling at the property's phone number, someone arrived after 5-10 minutes, providing me with my room keys. Moreover, insulation was not great.. I could hear residents and the cleaners, talking and walking down the corridor outside my room.
• Emmanuelle (6/5): - Très belle réception comparativement à la chambre que nous avions. La chambre est grande, mais la salle de bain est minuscule. C’est complètement disproportionné! La douche n’a pas de rideau ou de portue et ça éclabousse partout. Résultat, une odeur constante d’humidité désagréable. En plus, la chambre étant au rez-de-chaussée, elle est très ombragée. Il n’y a donc pas moyen de se débarrasser de cet odeur. Pour une nuit, ça peut aller, mais pas plus. Je ne recommanderais pas les chambres du rez-de chaussée. Elles sont très sombres. C’est déprimant pour une île où l’on vient chercher le soleil. En plus, on entend les voisins du dessus qui rentre tard et qui ne pense pas aux autres. Alors, non, pas les chambres du rez-de-chaussée!
• Maria (10/5): Exceptional -
• Orestis (10/5): Great value for money in Crete -
• Heather (7/5): Good -
• michaellS9215DP (8/5): All positive! Reasonable price, great hotel. - We stayed at the hotel for 8 nights and had a very positive experience. The location is 2 minutes walk to a big beach. Many delicious restaurants are within easy walking distance. Public buses to the big city and Knossos Palace come regularly and stop in front of the hotel. The room was kept very clean. Breakfast was delicious with small local pastries as an extra. The people were extremely friendly and helpful. On the next to the last day we learned that our plane would be leaving at midnight. No problem for the staff, we were allowed to keep our room an extra day without any further charges. That's what I call service! Highly recommended!
• Theodoros (8/5): Very good - Good aircon, decent size room Small bathroom, cleaning ladies speaking loudly at 8 am every day outside the rooms and waking you up
• Marakis (9/5): Superb - The hotel regarding its cleanliness and the attention to detail was great. I did not imagine at the price I paid I would be welcomed by such a nice room. It didn't have a view, the toilet was a bit cramped and it had no screens at the balcony door but other than that the bed was comfortable, the sheets couldn't have been any cleaner and the overall room was very cozy. I was pleasantly surprised when after leaving for an hour or so the second day, I came back to find the cleaning services cleaning the room. The staff was wonderful and, although I didn't ask for anything specific, they seemed willing to accomodate me in any requests I had. Oh and mind that the photos shown on the website or in the app (depending on where you're looking from) are almost 100% representative of the room you are to face after you arrive (at least it surely was for me). I don't have anything to say here really, I already said anything needed to be said before.
• Milica (9/5): Superb -
• Tamuna (9/5): Superb -
• Στυλιανοσ (5/5): Passable -
• Armpen (10/5): Exceptional - Very good clean recommended
• Jemiah (8/5): Very good - 24hr check in was great for our flight. The place was really clean.
• Armpen (8/5): Very good - Good clean
• Blackno1gr (6/5): Pleasant -
• dovilej926 (2/5): Do not choose this place - The location of this hotel is super good- shops, restaurants, parkings, beach - everything is very close. But the hotel was dissapointment.. The rooms are very very small and one of the rooms smelt like mold.... We took two rooms- in both the hair dryers didn't work. After telling this in reception- there was no reaction. Swimming pool is small and You can use it only daytime... No swimming in the morning or evening. They just close the gate and You can't even chill in the garden. That was sad surprise.. Breakfast everyday the same. The strangers thing that in such country they do not offer any vegetables variety.. only tomatoes. No fruit at all! The staff - the owner is very nice person. Can't tell the same about the wife of the owner and his son. They were very rude, arogant. Next time would choose same area, but different hotel.
• Viktoria (10/5): Nice place and room - Nice room, nice beds. Everything needed was inside. Good people. We had all we needed. Swimming pool is closed after 18:00. This is understandable, but we were a little bit disappointed.
• Michelle (2/5): It’s a NO from me Simon! XXXX - The room was clean. I can not say that about the rest of the hotel. It stunk of cigarettes 🚬 and there was no usable pool, no breakfast, no water, I wouldn’t dream of eating e anything from that kitchen, no staff, it was deserted until sleep time… …Then at sleep time…sleep ain’t going to happen! There were people banging on the doors; including mine. General adult rowdiness and more bad smells and sounds. I didn’t know if I was sleeping in a brothel or a farm 🤦‍♀️ I couldn’t leave quick enough.
• Claire (10/5): The staff are extremely helpful. It feels like a nice family run hotel. They were charming. - I bought my own but there was a well stocked supermarket next door and a fridge in the room. Kettle also There was nothing to complain about! I have been here before
• tothi300 (10/5): Perfect staff - We stayed here for 7 nights with my parents . The room was very clean and cozy . The staff it s very friendly , Marinos cooked the best moussaka ever ❤️❤️❤️. Stelios helped us with everything. The pool it s nice. Our room balcony was small , but to drink something after dinner it was perfect . Thank you #Roxani hotel for everything , I hope to see you next year 🥰
• X339GAe (6/5): Nice budget hotel - Nice hotel, room was pretty but the bathroom was far too small. Toilet impossible to use due to space. Owner is nice but cleaners talk about you behind your back. Breakfast poor quality all the food was cold.
• Anna (10/5): Amazing hotel, people, location - That was one of the best holidays! Thank you Stelios and Vasu, everything was upon request and in time! I needed voucher for my visa - Stelios (manager) has sent it to me in few hours! I needed good internet for my Zoom classes - they arranged me a room with proper internet! They have amazing food, not expensive and good choice. Excellent people, good location! I will definitely recommend it to my travel agent to send more people here))) Location is just exactly what one needs - sea in 5 mins walk and supermarket with simple prices near the hotel, big market also you can reach by bus. Internet sometimes was slow but overall it was good.
• Go03546580107 (10/5): Thank you for the best vocation! - Thank you very much for the warm welcome, the best emotions and a magical atmosphere! The hotel is simple, family-run, but we have not rested so well for a long time. And the best dinners we have eaten in Crete have been at this hotel too! We miss you already!
• natasenjka (10/5): Lovely expirience - This lovely family hotel was a great choice, and a very fair offer for a solo traveller. First of all, I felt as I was at a vacation with my closest family. The room was cosy, redecorated in white and blue style and cleened every day. The pool with a garden was soo sweet, lemon tree, it was so great to have breakfast there. Above it there is a nice big terrace to sit in the evening. Also, mr Marinos and his fife and son were a great hosts. Breakfast was fine, and I ate at a taverna in hotel wcih runs a brother of mr Marinos, and everything was delicious and reasonably priced in a real traditional Greek enviroment - blue tableclothes, traditional music. One evening mr Marinos took me to a boat trip around bay to show me some small beaches and it was very interesting, I even tried to ride a boat and that was exciting. Ammoudara gas a great 6 km sandy beach (5 min walk from a hotel) , lots of space, warm water, shops - wery good one with a bakery in the next building) , restaurants nearby, but never overcrowded, bus stop in front of the hotel, direct line to airport, city center, Knossos, travel agencies with excursions... I had a great holliday and I was so sorry to leave, but there will be a time to visit my dear friends in this sweet place.
• roxana1953 (10/5): I love hotel Roxani - we came back with pleasure to hotel Roxani in Crete! We found the same pleasant atmosphere The owners don't know what to do so you feel like home ! The rooms are remodeled the furniture is new including the bathrooms! The people are. Wery nice service is exceptional. We will be back with pleasure next year!
• albertfeher (2/5): Terrible - Definitely I would not recommend this hotel. Real name should be motel instead hotel. We bought 7 nights, but after 2 nights we decided to left this creepy hotel. Rooms are vrey small and the doors are not closing at all and you can hear all your neighbors, in special during night. Bathroom is very small and the water from shower will go onto room floor. Breakfast is a joke, and you do not have from where to choose (e.g. milk, cereal, 2x type of bread, butter, gem, 'omlette', something which is named coffee, old croissants). to be honest, considering the price I would pass over all this inconveniences, but the cherry from the cake is the fact that YOU WILL NOT HAVE WARM/HOT water at all!!! In the 1st night we had warm water,but after that, only cold water we could find in the shower. I almost forgot it, air conditioners are too loud, and trust me when they are louder, because I am fan of loud cars.
• travelwithpisicei (8/5): A very nice hotel - The hotel is very nice for the price we paid. The personal was so friendly with us and they offered us informations when we asked for (like the number of bus we need to take etc.). Also, the room was cleaned everyday and the breakfast was delicious although there were the same products everyday. The hotel is placed very close to the beach, 5 minutes from it. Our room was so big, with a double bed and a small one near it. The single disandvantages of the hotel are that the bathroom is so small, the water is not hot after the 21:00 and there is a strange smell if you let open the window during the day. For a cheap vacation we recommend this hotel!
• balintlum (10/5): Coming again and again to this hotel - Beautiful hotel, beautiful family running this hotel. You feel home!. Very clean, every day cleaning the rooms, changing the towels, or toilet paper.Every evening, Mr. Marinos is preparing dinner with either grills made on the stone grill near the pool, or cooked dishes on the stone stove, also near the pool. Besides, you can choose between a very good soup, and/or vegetables cooked or fresh, and many others.All at a very low cost. Breakfast is very good (included in the price). Indeed rich for Greece (with cereals, honey,milk, coffee, omelettes, or boiled eggs, Feta cheese, super olives, super yogurt etc). Worth to try this hotel.
• Ginandtea1985 (10/5): Thanks - Roxani hotel might not be the fanciest of hotels, but it exceeds the three star rate. Clean, cozy rooms, comfortable bed, tasty breakfast (though monotonous), affordable wine and beer, and splendid view from the balconies, plus, excellent pool and terrace. I just recommend going in the shower in the evening or early in the morning, as the heating is on solar batteries and water tank might not hold enough water for everyone, but in the hot summer days it’s no problem anyway, cause you get refreshed. I also recommend getting friends with staff cause they are really friendly and funny and helpful people. Extremely sweet folks. All and all, fantastic experience. Thank you all.
• Kaktuszmancs (2/5): Noisy,dirty,small - Not recomandable this hotel because the bathroom is too small when you make shower after 21:00 don't have hot water.The Bathroom was many ants on the floor.The wall was dirty by blood ,the bed was dirty.The wifi not function in the bedroom.The brakefast was bad.coffe,orangesoft=0.The staff is helpfull and friendly.The mornings always noisy.
• 14danield (10/5): Helpful hosts, fresh food - The most kind and helpful host se ever met. They helped uș with any problem we had, let us check in early and leave later(at 14 o’clock we had the transfer to the Airport), in conclusion they were very nice in all respects. Very good food - every enening i recieved fresh food cooked by the owner of the restaurant.
• VAlettah (4/5): NOT a three star hotel - We spent one week at Hotel Roxani. Our surprise was quite big when we saw our room - extremely small, and the bathroom is horrible! The shower curtains are too short, so when you shower literally the whole bathroom is flooded. Luckily you won't shower too much, since during our stay I only got warm water twice. The sink is so small that it is difficult to brush your teeth there. And the toilet...you flush it down by pressing a button installed on the small water container above the wc. If you are lucky, it works. As we were travelling with a 6 month old baby, it was extremely unpleasant and very difficult to stay here. Washing the baby in the shower under cold water... the constant noise every night... Air conditioning costs extra, and without it you can not survive. Even when it is not so hot outside, you can not sleep with the windows/balcony door open, because it is extremely noisy. Right next to the hotel there is a supermarket and it's deposit, and a few tables functioning as a bar. Always noisy. The only good thing about this hotel was the staff: extremely friendly and welcoming, they really tried their best and they saved our holiday from becoming a complete disaster. Dinner is delicious home cooked food, worth trying. In conclusion: we have stayed in better hostels and campings than this "hotel". By no means would I come here again, despite the friendliness of the whole staff and the nice dinners. It is not suitable for families with children.
• robinar149 (10/5): Wonderful! - I can't thank you enough for a wonderful three weeks... I think this is my eighth year and I shall be back again next August. Everything was perfect as always. My room was cared for every day and was always clean and tidy, the food was always good and any little problem was resolved immediately, the swimming pool was always inviting and I could really relax and feel at home, although with so much more flexibility than I have at home! But best of all was the hospitality offered, the friendship and the smiles even when some clients seemed to be never satisfied. I just can't understand why some people are not happy with the hotel... maybe their travel agency is not totally honest about what is offered in order to make a profit? In the past I have stayed at hotels ranging from one to five star and this is by far the best two/three star hotel I have ever found. I would suggest avoiding the agencies and booking directly with the hotel while getting the flights online... then you can see the truth. And the bus from the airport costs 1.70 euros... cheaper than any transfer. Sorry about this, but some complaints I hear make me angry, such as the one complaining about dinner when they had only bed and breakfast... where is the logic? But back to the positives, and there are so many. The beach is only about 400 metres away, windy and wavy in August but it is possible to swim (or use the hotel pool). The food is wonderful, much of it from local gardens, and the family who run the hotel are professional but kind and generous at the same time. Yes, I shall be back!!

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