City Express by Marriott Ciudad de México Aeropuerto

Location: Boulevard Puerto Aereo No. 90, Santa Cruz Aviacion, Mexico City, CDMX, 15540, Mexico City, MX

Star Rating: 3 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: 03:00 PM - 12:00 AM

Check-out: 01:00 PM

Amenities & Facilities

• Free breakfast
• Fitness facilities
• Front entrance ramp
• Comprehensive recycling policy
• Annual carbon offsets
• Sustainability/community reinvestment (10% revenue or more)
• Free WiFi
• 24-hour front desk
• Luggage storage
• Elevator
• Fitness facilities
• Free breakfast
• Smoke-free property
• Wheelchair accessible parking
• Free area shuttle
• 24-hour business center
• Free self parking
• Free airport transportation - pickup
• Free full breakfast
• Water dispenser
• Banquet hall
• LED light bulbs
• Recycling
• Grey water recycling system
• Covered parking
• Wheelchair-accessible van parking
• Wheelchair-accessible fitness center
• Well-lit path to entrance
• Annual carbon offsets
• Humane animal treatment
• Sustainability/community reinvestment (10% revenue or more)
• Double-glazing on all windows
• Energy-saving switches
• At least 80% of all lighting comes from LEDs
• Comprehensive food waste policy
• Comprehensive recycling policy
• Water-efficient showers only
• Accessible shuttle
• No accessible shuttle
• Accessible airport shuttle
• No accessible airport shuttle

Rooms Available

• Superior Room, 1 Queen Bed with Sofa bed

  1 Queen Bed and 1 Double Sofa Bed

  Internet - Free WiFi (4-device limit)

  Entertainment - Flat-screen TV with cable channels

  Food & Drink - Kitchenette with microwave

  Sleep - Blackout drapes/curtains and bed sheets

  Bathroom - Private bathroom, shower, free toiletries, and a hair dryer

  Practical - Safe, iron/ironing board, and desk; cribs (free) available on request

  Comfort - Air conditioning and daily housekeeping

  Accessibility - Toilet grab bar height (inches): 31

  Eco-friendly - Energy-saving switches, recycling bin, and LED light bulbs

  Non-Smoking

  Max Occupancy: 4 (4 Adults)

  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Kitchenette
  • Desk
  • Microwave
  • Private bathroom
  • Toilet paper
  • Shampoo
  • Daily housekeeping
  • Room service
  • Blackout drapes/curtains
  • Free WiFi
  • Free cribs/infant beds
  • Bedsheets provided
  • Soap
  • LED light bulbs
  • Lever door handles
  • Desk chair
  • Energy-saving switches

• Room, 1 Queen Bed

  1 Queen Bed

  269 sq feet

  
  

  Internet - Free WiFi (4-device limit)

  Entertainment - Flat-screen TV with cable channels

  Food & Drink - Room service

  Sleep - Blackout drapes/curtains and bed sheets

  Bathroom - Private bathroom, shower, free toiletries, and a hair dryer

  Practical - Safe, iron/ironing board, and desk; cribs (free) available on request

  Comfort - Air conditioning and daily housekeeping

  Accessibility - Lever door handles

  Eco-friendly - Energy-saving switches, recycling bin, and LED light bulbs

  Non-Smoking

  Max Occupancy: 2 (2 Adults)

  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Desk
  • Private bathroom
  • Toilet paper
  • Shampoo
  • Transfer shower
  • Wheelchair accessible
  • Daily housekeeping
  • Room service
  • Blackout drapes/curtains
  • Free WiFi
  • Free cribs/infant beds
  • Bedsheets provided
  • Soap
  • LED light bulbs
  • Hand-held showerhead
  • Portable shower seat
  • Lowered peephole/view port in door
  • Shower grab bar
  • Lever door handles
  • Desk chair
  • Energy-saving switches

• Room, 2 Queen Beds

  2 Queen Beds

  269 sq feet

  
  

  Internet - Free WiFi (4-device limit)

  Entertainment - Flat-screen TV with cable channels

  Food & Drink - Room service

  Sleep - Blackout drapes/curtains and bed sheets

  Bathroom - Private bathroom, shower, free toiletries, and a hair dryer

  Practical - Safe, iron/ironing board, and desk; cribs (free) available on request

  Comfort - Air conditioning and daily housekeeping

  Accessibility - Toilet grab bar height (inches): 31

  Eco-friendly - Energy-saving switches, recycling bin, and LED light bulbs

  Non-Smoking

  Max Occupancy: 4 (4 Adults)

  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Desk
  • Private bathroom
  • Toilet paper
  • Shampoo
  • Daily housekeeping
  • Room service
  • Blackout drapes/curtains
  • Free WiFi
  • Free cribs/infant beds
  • Bedsheets provided
  • Soap
  • LED light bulbs
  • Lever door handles
  • Desk chair
  • Energy-saving switches

Guest Reviews

• Juan (10/5): - The hotel was great the room was clean the service was wonderful really great place to stay
• Jordan (10/5): - Great
• Kimberly (4/5): - The floor in the room was filthy. A ton of hair, dust balls, etc. The shower also had a ton of hair. I had to wear shoes, because my socks were hair covered and BLACK with dirt. The bed was also super hard... not firm... it was HARD. Due to the crazy winding highways in front of the hotel, it takes 20 min to get to terminal 2. There is no where to eat near the hotel. I wouldn't recommend.
• Rebecca (10/5): - Close to the airport. Free shuttle service. Free breakfast. Check out time is convenient.
• Teresa (8/5): - This is a very clean but bland hotel near the Mexico City Airport. I arrived during a rainstorm & had to run through the rain to enter. The time I arrived was after 5 pm, yet I had to wait for my room. I enjoyed a free expresso while I was waiting. The breakfast was ok. I took the shuttle to the airport with no trouble.
• Juan (8/5): - Excellent service from Staff. Good location for airport with very good shuttle service.
• Jonathan (10/5): - Very efficient the shuttle arrived on time the front desk staff were very quick checking us in, very friendly and knowledgeable
• Nick (2/5): - Free shuttle bus is broke, room is not clean enough, lights are broke too. I would not recommend.
• Jorge (10/5): - Bueno
• Ruth Mariela Aguilar (10/5): - The hotel is very convinient for waiting for your trip. In less than 5 minutes you are at the airport
• Adriana (10/5): - Great service and security
• Karla (10/5): - I didn’t receive the vip discount I didn’t know I have to mention that when I checked in to get the benefits. But other than that everything was great
• Ofelia (6/5): - Fridge wasn’t working in the rooms and had to switch rooms do to malfunction on air conditioning
• Janette (2/5): - Easy check in. Somewhat close to the airport. Shuttle service included in hotel stay along with breakfast buffet (by the time we got to it around 10am there was only a few things left) I ordered room service the night before and it was terrible. The tortilla soup had no taste and it was very chunky. The most disappointing part was finding bugs in my salad. I am so glad I poked around before taking a bite. I called down to get a refund but they said they couldn’t do that since I used a card to pay- they gave me credit for which I didn’t want to use for any more food, so I went and got 3 cans of beer and a orange soda for which I had to wait over 30 minutes before I called to see how long it would be. After that it arrived. Not worth the price for airport convenience
• Chantal Alysia (2/5): - We got to the hotel after a long, tiring day of travel and they told us Expedia cancelled our room. They shuttled us to another city express farther way from airport with no shuttle service.
• Felipe (10/5): - Very good room space and furniture. 24 hours shuttle Great staff and Administration
• Noe (10/5): - All was good.
• Anna (10/5): - Awesome hotel, compact but cozy.
• Blair (8/5): - As we required an overnight stay between connecting flights, this worked out well. Staff were great.
• Axee (10/5): - Great property, very close to the airport. Rooms were spacious and clean. Only issue we had was getting the shuttle from the airport (after hours) and the number to call for reception was only in Spanish. The shuttle back to the airport in the AM was very easy to arrange once at the hotel. The beds were okay, comfortable enough after a long day of travel. Breakfast was okay! Not a giant selection but adequate enough. Overall, would recommend for a quick stay if you have an overnight layover!
• Donai (10/5): - Everything was perfect
• joseph (10/5): - We checked in after 7pm. Hotel transportation to airport was full. We had to pay a taxi who charhed us more than what the hotel quoted us.
• MARIA DE LA LUZ (10/5): - Great place 👌 overall
• Jose (10/5): - Great location for airport travel
• Stephane (6/5): - Room was not clean... Expensi
• Romaric (10/5): - Very nice hotel located in a safe neighborhood. There is onsite security 24/7 and the staff are very helpful.
• Gloria (10/5): - Muy buenas facilidades de transporte, cerca al metro
• Joaquin David (6/5): - Staff really great!!! The area has very few places to go eat.
• Maria (10/5): - Best part about our experience was how attentive the staff serving breakfast was. Ms. Rebeca, specifically, was very polite and helpful. The food was great, especially the waffles and the jugo verde. 10/10 Another great plus was the free shuttle from airport to hotel and back. Drivers were on time, attentive and very helpful. Overall, we had a good experience in the things that matter to us for a one night stay: breakfast and airport shuttle. The hotel itself meets expectations of cleanliness and quality.
• monica (10/5): - It was clean
• Francisco (8/5): - close to the airport specially if you're flying early the next day
• Hitzel (6/5): - I didn’t appreciate there wasn’t enough transportation to go back to the airport, unnecessary fees. I would have appreciated if we were told before hand. Aside that incovenient. Good experience.
• Marcela (8/5): - The staff was very friendly and profesional, especially the ladies at the breakfast service, they were very helpful and friendly. The hotel is very convenient and close to the airport
• Krishna (8/5): - Good
• Oscar (10/5): - Everything was excellent , courtesy to take to the airport is awesome .
• Verified traveler (6/5): - It was ok i had to call front desk 3 times one around 12:45 am , 1:15 and 2am. Since the people next to us arrived at 12 am were being so loud i had a flight to catch in the morning and was trying to get some rest. Until the 3rd time someone went and knocked on their door. The first 2 times they said they would tell them they went by but know one told them since i did them walk by but knock on the door. Its really inconsiderate that they didnt go the first 2 times.
• jose (2/5): - no air conditioner no shuttle to the airport
• Ines (2/5): - no hay transporte es falso
• Araceli (10/5): - Nice hotel and friendly workers. Great service.
• Guillermo (8/5): - Conviniently located, shuttle was on time, room service 24 hours.
• Guadalupe (10/5): - It is close to airport. Good price for room free shuttle and breakfast. The staff was great from the driver, front desk and breakfast staff. Super close to the metro system and the bus central. Overall I would definately stay with them again.
• Austin (6/5): - Expensive.
• Frank (10/5): - The receptionist was very polite and she was very helpful. I had a problem with my key and she went to help me with the door.
• Jose (4/5): - Ac does not function well room is warm
• Gerardo Raul (10/5): - Excelente servicio y ubicacion
• Andrew (4/5): - Room should be prices around 1400 pesos / $75 us dollar for what you get. Not worth the price. At a lower price it would be accurate for the value.
• Claudia (10/5): - Beautiful, clean and spacious rooms with plenty of drawers and space to put belongings away. Friendly staff. Centrally located but quiet at night. Wonderful shower! Great breakfasts included. But not very accessible for people with limited mobility.
• Jason (2/5): - The shuttle is unreliable. It took over 1 hour for pickup. The hotel was clean, but very loud.
• Ismael (8/5): - La gente muy amable y servicial
• Saul (10/5): - Perfect ! You get comfort, convenience and great service here !
• Severo Gonzalez (10/5): - Helpful sttaf
• Daniel (6/5): Avoid - not to Marriott standards - When I checked in, I was given a room that was clearly not cleaned — the bathroom was dirty, there was trash, and the sheets hadn’t been changed. I asked to be moved, but had to wait without any apology or effort to resolve the issue quickly. Later, a staff member entered my new room without knocking or identifying themselves while I was inside, which made me feel unsafe and uncomfortable. Overall, the experience was unacceptable.
• Francisco (8/5): - perfect option if you arrive early in the morning, as there is shuttle 24 hrs, breakfast included,
• veena (6/5): - Overall it was good. We had a suite which was spacious and clean. Note that breakfast only opens at 7am on weekends. They do not offer takeaway baggies for early departure.
• Mayra (10/5): - Short distance from the airport and the free shuttle to and from the airport was very convenient. Staff was friendly and helpful
• Octavio (6/5): Regular - Mucho ruido en los pasillos y habitaciones contiguas
• Liliana (10/5): - Really enjoyed my stay. The staff is so friendly and helpful.
• Ana Paula (10/5): - Estuvo excelente el servicio
• minhao (10/5): - Good service.
• Elizabeth (10/5): - Wonderful Place
• Veronique (6/5): - The staff were lovely and very helpful. However, for someone traveling alone, it is not a great area nor is transportation easy to get. No deliveries under 50mins were possible. As for the hotel itself, they do not sell water bottles and there’s no ac in the lobby, hallways or gym. The key card for the elevators and my room kept needing to be reset. Again though, the staff were nice and the free breakfast was a nice addition.
• Caliali113 (2/5): UNSAFE!!!! - Horrible experience! Unsafe shuttle, rude staff, wrong room, and got yelled at over water. No help, no English support, and a scary scene outside. Avoid this hotel at all costs! We cried so much. We had to switch hotels at 11:00pm in CDMX!!!!
• Elisa (10/5): - Great location close to the airport, with friendly staff.
• angel (6/5): - The hotel does NOT offer a regular hourly shuttle from the Mexico City airport to the property. One has to call the hotel to get their shuttle to come for pick up. I had to take a cab to arrive at the hotel from the airport. Upon my arrival there were two vehicles citing idle. The price tag for this property is $121.00, there has got to be better options. I was NOT able to credit any points on my BONVOY account because I made the reservation on EXPEDIA.
• Gerardo (8/5): - Shuttle didn’t work
• John (10/5): - Great property. Staff was amazing during the feee breakfast. Always friendly and willing to go over and above.
• Miguel (8/5): - El hotel muy lindo, cómodo y limpio. Solo se puede entrar a la habitación a las 3:00 pm. (cosa que en la mayoría de los hoteles te aceptan a la vez que están disponibles las habitaciones) por lo que al estar entrando todos a la vez se confundieron y me llamaron del lobby 2 veces a la habitación para saber quien estaba ocupándola. El sistema de tarjetas de entrada al ascensor se dañó y las escaleras solo se usan para bajar en caso de emergencias, así que no fue agradable ya que uno por lo regular llega cansado o tiene cosas que hacer. No tienen restaurante pero si servicio a la habitación, también hay variedad de lugares para comer y se puede ir caminando. El servicio de transporte al aeropuerto es 24 horas saliendo cada hora.
• Alfredo (8/5): - Good hotel for a two day stay.
• Jorge (6/5): - I did not have a good time at this property, my room's floor was wet, I had to call for someone to clean it for me, my room was next to the gym and there were people droping weights and playing loud music until 10pm, the people in the room next to mine were very loud until late. Not a good experience
• Carlos (10/5): - Great service, very accomodating. Close to the airport, so its convenient.
• Lourdes (8/5): - Very nice staff
• Giselle (10/5): - I really loved staying here! staff was friendly and kind to us from the moment we walked into the moment we left. It was super convenient to go around areas!
• Gary (8/5): - The rooms are very comfortable and more than adequate in every respect. Well equipped. It is well priced and actually very quiet. Turning right when you exit the hotel a couple blocks away you can find good restaurants.
• Jose (10/5): - Best place to relax for a night before or after a flight. They provide free shuttle to and from the airport plus free breakfast. The glass window walls where the elevator was was so upscale and modern. Room had a nice view and everything was what we needed and homie.
• Ana (10/5): - Great hotel nearby airport, newer rooms, good breakfast and good staff
• Edson (10/5): - Transport from/to airport
• Daniel (10/5): - Good service
• Violet (10/5): - Very convenient close to the airport and shopping center.
• Yadira (10/5): - Staff is great. Rooms are nice and clean.
• xavier (10/5): - Based on the room amenities, the room rate is high. I mean cost-benefit is not attractive.
• Luis (10/5): - I recommend this hotel!
• Ralph (10/5): - This hotel is in a busy area next to the airport. It is close to major highways and the Metro. It was perfect for my trip.
• Hector (10/5): - Buena limpieza y excelente servicio! Servicio de room service 24/7 y amenidades muy lindas!
• Priscilla (10/5): - Overnight for an early flight.
• Verified traveler (8/5): - The service and cleanliness were excellent; however I felt it was overprice. The hotels app said a different price what I paid in the hotel. Very disappointed.
• miguel (8/5): - Bien conveniente
• Brenda (10/5): - Good value
• jose (10/5): - Really good place we have stayed there twice
• Janet a (8/5): - Muy cerca del aeropuerto
• Leonardo (10/5): - It’s a very good hotel, and it’s excellent that they offer 24-hour room service; however, the food has room for significant improvement.
• Shohreh (8/5): My stay while waiting for my flight the next day - It was quick
• Thomas (10/5): - Somewhat unsafe neighbor
• Cesar (8/5): - I will bisit again
• Sunshine11101837582 (10/5): super convenient airport access! - It's a pretty basic hotel, but just right for the last night of our trip because it's so close to the airport. The rooms were clean and the shuttle service in the morning was super convenient - especially since we had a very early flight. I would stay again in the future.
• Erika (2/5): - Water comes into the rooms when it rains. We were waiting for the shuttle to the airport and they ended up driving away without letting us know, having to take a taxi to the airport. Almost felt on purpose so we could use the taxi service already there waiting.
• Rene (8/5): - Good
• Leonardo (10/5): - Buen hotel
• Brendon (10/5): - Very convenient spot close to the airport. Quick check in process. Room was clean. I will stay again
• Linda (10/5): - Was a good hotel for one night to go straight to the airport with a shuttle, just one thing I didn’t like was the communication of the driver, he put more people that was expected but a part of that everything waa fine.
• Pablo Sarmiento (10/5): - The staff wasn’t friendly

Photos