Nhat Yen HotelHCM

Location: R4 - 06 No.2 Street, Hung Gia 5, Phu My, Ho Chi Minh City, VN

Star Rating: 4 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: 02:00 PM - 12:00 AM

Check-out: 12:00 PM

Amenities & Facilities

• Free breakfast
• Free WiFi
• 24-hour front desk
• Luggage storage
• Concierge service
• Television in common areas
• Free breakfast
• Safe-deposit box at front desk
• Free newspapers in lobby
• Tours/ticket assistance
• Free self parking
• Airport transportation - pickup (surcharge)
• Reception hall

Guest Reviews

• Verified traveler (6/5): - No service continental breakfast, which promised when booking
• bo (10/5): good stay - good stay
• j (2/5): 벌레가 많고 시끄럽다 - 엘리베이터 정차할때마다 벨이 울리는데 객실까지 들려서 자다가 깼다 냉장고 소음이 매우 심하다 밤에 잘때는 세탁기돌아가는 소리가 들리는데 매우시끄럽다 풍뎅이 만한 바퀴벌레와 개미들이 많이 있었다 창문이 없고 화장실에 환풍기가 없어서 방이 매우 습하다 조식은 매일 쌀국수
• Verified traveler (6/5): 늦은밤 도착 후 정말 잠만 잘만한 곳 - 싼 가격이라 예약했는데 방이 굉장히 작고, 창문이 없어 답답함을 느낄 수 있네요.
• Verified traveler (8/5): - Good service and nice friendly staff. Comfortable and clean rooms
• Thy (6/5): - Sự cố mất điện làm cản trở thời gian nghỉ ngơi của tôi. Hết phòng để đổi nên ko tạo đươc sự thoải mái khi đến đây. Mong ks sẽ khắc phục tình trạng này sớm
• John (6/5): It was ok hotel. - The hotel is just a basic hotel. The location is end of the area, bit difficult to find.
• Thanh (8/5): Đáng ghé thử - Phòng sạch đẹp,wifi mạnh, nhân viên nhiệt tình. Truyền hình cáp tốt Khuyết: bồn tắm hơi nhỏ, chỗ gửi xe nhỏ và phòng cách âm chưa tốt
• Tan (6/5): Ok start only - Stay was ok breakfast was also just ok. Must surrender passport. Not a good idea. They forget to give me my passport back had to travel back to collect it almost missed my flight
• Winn (4/5): The owner has no respect for guests - Everything was fine until the very end. It was so bad, it ruined the whole experience. The front desk staff is nice and accommodating. On check-out day, after paying for our stay and resolved some misunderstanding with bottled waters, as we were about to leave the hotel, the owner had the audacity to come out and said that we're so cheap, we can't even pay for water bottles. I had booked and stayed at the hotel for 9 days. I was told that I would get 2 free water bottles per day in my room. There are 2 bottles in the fridge that would not be free. The free bottles will be left outside of the fridge. On check out day, i was surprised to see we were charges for the waters for the 9 days of staying. I told the receptionist that the owner had told me the water were free, she called and spoke to the owner, twice. She got yelled at by the owner for waking him up and not handling the problem on her own. I was willing to pay for the water until the owner than said he'll take care of the water for us. I was fine with that, paid for the hotel then leave. As I was preparing to leave, the owner decided to walk out to our motorbikes and say that he can't believe we're so cheap that we made a big deal out of water bottles. I can't believe he insulted us over water bottles. Unbelievable. I don't mind paying for the water, but coming out to insult your customers over water is immature, short-sighted and disrespectful.
• ZENG (6/5): - I choose to stay here as the hotel is new (less than a year old). The hotel and room deco were that of grandeur. So is the level of comfort in the plush beddings. However, the only staff was newer than the hotel... Did not know how to operate the safe deposit box in the room. Help didn't come even though I asked help on operating it. Bathroom has no extra hooks for clothing. Generally the room is clean since it is still new. Breakfast is basic and only one choice.

Photos