Holiday Inn Express Pineville-Alexandria Area by IHG
Location: 2820 Monroe Highway, Pineville, Louisiana, 71360, Pineville, US
Star Rating: 2 Stars
Property Type: Hotels
About this Property
Luxurious Amenities
Enjoy a stay at Holiday Inn Express Pineville-Alexandria Area with access to an outdoor pool, fitness center, and complimentary continental breakfast.
Modern Features
Relax in one of the 81 air-conditioned rooms equipped with refrigerators, microwaves, and flat-screen TVs. Free Wi-Fi, complimentary toiletries, and work desks ensure a comfortable stay.
Convenient Location
Situated within a 10-minute drive of major medical centers and local attractions, the hotel offers easy access to Pineville Recreation Complex, Red River, and more.
Book your stay at Holiday Inn Express Pineville-Alexandria Area, an IHG Hotel, for a blend of relaxation and convenience during your visit to Pineville.
Important Information
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- Contactless check-out is available.
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Policies
Check-in: 03:00 PM - anytime
Check-out: 11:00 AM
Instructions: Front desk staff will greet guests on arrival at the property.
Amenities & Facilities
- Free breakfast
- Fitness facilities
- Free WiFi
- 24-hour front desk
- Luggage storage
- Continental breakfast
- Elevator
- Fitness facilities
- Free breakfast
- Safe-deposit box at front desk
- Smoke-free property
- Free wired internet
- Assistive listening devices available
- Braille or raised signage
- 24-hour business center
- Free self parking
- Free continental breakfast
Rooms Available
-
Suite, 2 Queen Beds, Accessible (Mobility Tub)
2 Queen Beds
Layout - Bedroom and sitting area
Internet - Free WiFi and wired internet access
Entertainment - Flat-screen TV with premium channels
Food & Drink - Refrigerator, microwave, and coffee/tea maker
Sleep - Bed sheets
Bathroom - Private bathroom, free toiletries, a hair dryer, and towels
Practical - Free weekday newspaper, iron/ironing board, and desk; rollaway beds (surcharge) and cribs (surcharge) available on request
Comfort - Air conditioning and daily housekeeping
Accessibility - Wheelchair accessible
Non-Smoking
Room/bed type depends on availability at check-in
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Microwave
- Private bathroom
- Satellite channels
- Interconnected room(s) available
- Wheelchair accessible
- Daily housekeeping
- Separate sitting area
- Free WiFi
- Room and bed type depend on availability check-in
- Bedsheets provided
- Accessible bathtub
-
Standard Room
1 King Bed OR 2 Queen Beds
Layout - Bedroom and sitting area
Internet - Free WiFi and wired internet access
Entertainment - Flat-screen TV with premium channels
Food & Drink - Refrigerator, microwave, and coffee/tea maker
Sleep - Bed sheets
Bathroom - Private bathroom, free toiletries, a hair dryer, and towels
Practical - Free weekday newspaper, iron/ironing board, and desk; rollaway beds (surcharge) and cribs (surcharge) available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Room/bed type depends on availability at check-in
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Microwave
- Private bathroom
- Satellite channels
- Interconnected room(s) available
- Daily housekeeping
- Separate sitting area
- Free WiFi
- Room and bed type depend on availability check-in
- Bedsheets provided
-
Suite, 2 Queen Beds
2 Queen Beds
Layout - Bedroom and sitting area
Internet - Free WiFi and wired internet access
Entertainment - Flat-screen TV with premium channels
Food & Drink - Refrigerator, microwave, and coffee/tea maker
Sleep - Bed sheets
Bathroom - Private bathroom, free toiletries, a hair dryer, and towels
Practical - Free weekday newspaper, iron/ironing board, and desk; rollaway beds (surcharge) and cribs (surcharge) available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 6 (6 Adults)
- Coffee/tea maker
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Microwave
- Private bathroom
- Satellite channels
- Interconnected room(s) available
- Daily housekeeping
- Separate sitting area
- Free WiFi
- Bedsheets provided
-
Suite, 1 King Bed, Accessible (Mobility Tub)
1 King Bed
Layout - Bedroom and sitting area
Internet - Free WiFi and wired internet access
Entertainment - Flat-screen TV with premium channels
Food & Drink - Refrigerator, microwave, and coffee/tea maker
Sleep - Bed sheets
Bathroom - Private bathroom, free toiletries, a hair dryer, and towels
Practical - Free weekday newspaper, iron/ironing board, and desk; rollaway beds (surcharge) and cribs (surcharge) available on request
Comfort - Air conditioning and daily housekeeping
Accessibility - Wheelchair accessible
Non-Smoking
Room/bed type depends on availability at check-in
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Microwave
- Private bathroom
- Satellite channels
- Interconnected room(s) available
- Wheelchair accessible
- Daily housekeeping
- Separate sitting area
- Free WiFi
- Room and bed type depend on availability check-in
- Bedsheets provided
-
Suite, 2 Queen Beds, Accessible (Communication Accessible)
2 Queen Beds
Layout - Bedroom and sitting area
Internet - Free WiFi and wired internet access
Entertainment - Flat-screen TV with premium channels
Food & Drink - Refrigerator, microwave, and coffee/tea maker
Sleep - Bed sheets
Bathroom - Private bathroom, free toiletries, a hair dryer, and towels
Practical - Free weekday newspaper, iron/ironing board, and desk; rollaway beds (surcharge) and cribs (surcharge) available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Room/bed type depends on availability at check-in
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Microwave
- Private bathroom
- Satellite channels
- Interconnected room(s) available
- Daily housekeeping
- Separate sitting area
- Free WiFi
- Room and bed type depend on availability check-in
- Bedsheets provided
-
Standard Room, 2 Queen Beds, Accessible (Communication Accessible)
2 Queen Beds
Layout - Bedroom and sitting area
Internet - Free WiFi and wired internet access
Entertainment - Flat-screen TV with premium channels
Food & Drink - Refrigerator, microwave, and coffee/tea maker
Sleep - Bed sheets
Bathroom - Private bathroom, free toiletries, a hair dryer, and towels
Practical - Free weekday newspaper, iron/ironing board, and desk; rollaway beds (surcharge) and cribs (surcharge) available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Room/bed type depends on availability at check-in
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Microwave
- Private bathroom
- Satellite channels
- Interconnected room(s) available
- Daily housekeeping
- Separate sitting area
- Free WiFi
- Room and bed type depend on availability check-in
- Bedsheets provided
-
Standard Room, 1 King Bed, Accessible (Communication, Accessible Tub)
1 King Bed
312 sq feet
Layout - Separate sitting area
Internet - Free WiFi and wired internet access
Entertainment - Flat-screen TV with premium channels
Food & Drink - Refrigerator, microwave, and coffee/tea maker
Sleep - Bed sheets
Bathroom - Private bathroom, free toiletries, a hair dryer, and towels
Practical - Free weekday newspaper, iron/ironing board, and desk; rollaway beds (surcharge) and cribs (surcharge) available on request
Comfort - Air conditioning and daily housekeeping
Accessibility - Wheelchair accessible
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Microwave
- Private bathroom
- Satellite channels
- Interconnected room(s) available
- Wheelchair accessible
- Daily housekeeping
- Separate sitting area
- Free WiFi
- Bedsheets provided
-
Suite, 1 King Bed
1 King Bed
388 sq feet
Layout - Separate sitting area
Internet - Free WiFi and wired internet access
Entertainment - Flat-screen TV with premium channels
Food & Drink - Refrigerator, microwave, and coffee/tea maker
Sleep - Bed sheets
Bathroom - Private bathroom, free toiletries, a hair dryer, and towels
Practical - Free weekday newspaper, iron/ironing board, and desk; rollaway beds (surcharge) and cribs (surcharge) available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Microwave
- Private bathroom
- Satellite channels
- Interconnected room(s) available
- Daily housekeeping
- Separate sitting area
- Free WiFi
- Bedsheets provided
-
Standard Room, 2 Queen Beds, Accessible (Mobility Tub)
2 Queen Beds
312 sq feet
Layout - Separate sitting area
Internet - Free WiFi and wired internet access
Entertainment - Flat-screen TV with premium channels
Food & Drink - Refrigerator, microwave, and coffee/tea maker
Sleep - Bed sheets
Bathroom - Private bathroom, bathtub, free toiletries, and a hair dryer
Practical - Free weekday newspaper, iron/ironing board, and desk; rollaway beds (surcharge) and cribs (surcharge) available on request
Comfort - Air conditioning and daily housekeeping
Accessibility - Wheelchair accessible
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Microwave
- Private bathroom
- Satellite channels
- Interconnected room(s) available
- Wheelchair accessible
- Daily housekeeping
- Separate sitting area
- Free WiFi
- Bedsheets provided
-
Standard Room, 2 Queen Beds
2 Queen Beds
312 sq feet
Layout - Separate sitting area
Internet - Free WiFi and wired internet access
Entertainment - Flat-screen TV with premium channels
Food & Drink - Refrigerator, microwave, and coffee/tea maker
Sleep - Bed sheets
Bathroom - Private bathroom, free toiletries, a hair dryer, and towels
Practical - Free weekday newspaper, iron/ironing board, and desk; rollaway beds (surcharge) and cribs (surcharge) available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Microwave
- Private bathroom
- Satellite channels
- Interconnected room(s) available
- Daily housekeeping
- Separate sitting area
- Free WiFi
- Bedsheets provided
-
Standard Room, 1 King Bed
1 King Bed
312 sq feet
Layout - Separate sitting area
Internet - Free WiFi and wired internet access
Entertainment - Flat-screen TV with premium channels
Food & Drink - Refrigerator, microwave, and coffee/tea maker
Sleep - Bed sheets
Bathroom - Private bathroom, free toiletries, a hair dryer, and towels
Practical - Free weekday newspaper, iron/ironing board, and desk; rollaway beds (surcharge) and cribs (surcharge) available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Microwave
- Private bathroom
- Satellite channels
- Interconnected room(s) available
- Daily housekeeping
- Separate sitting area
- Free WiFi
- Bedsheets provided
-
Standard Room, 1 King Bed, Microwave
1 King Bed
312 sq feet
Layout - Separate sitting area
Internet - Free WiFi and wired internet access
Entertainment - Flat-screen TV with premium channels
Food & Drink - Refrigerator, microwave, and coffee/tea maker
Sleep - Bed sheets
Bathroom - Private bathroom, free toiletries, a hair dryer, and towels
Practical - Free weekday newspaper, iron/ironing board, and desk; rollaway beds (surcharge) and cribs (surcharge) available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Microwave
- Private bathroom
- Satellite channels
- Interconnected room(s) available
- Daily housekeeping
- Separate sitting area
- Free WiFi
- Bedsheets provided
-
Standard Room, 1 King Bed, Accessible (Mobility Roll-In Shower)
1 King Bed
312 sq feet
Layout - Separate sitting area
Internet - Free WiFi and wired internet access
Entertainment - Flat-screen TV with premium channels
Food & Drink - Refrigerator, microwave, and coffee/tea maker
Sleep - Bed sheets
Bathroom - Private bathroom, bathtub or shower, free toiletries, and a hair dryer
Practical - Free weekday newspaper, iron/ironing board, and desk; rollaway beds (surcharge) and cribs (surcharge) available on request
Comfort - Air conditioning and daily housekeeping
Accessibility - Wheelchair accessible
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Microwave
- Private bathroom
- Satellite channels
- Interconnected room(s) available
- Wheelchair accessible
- Daily housekeeping
- Separate sitting area
- Free WiFi
- Bedsheets provided
-
Standard Room, 1 King Bed, Accessible (Mobility Tub)
1 King Bed
312 sq feet
Layout - Separate sitting area
Internet - Free WiFi and wired internet access
Entertainment - Flat-screen TV with premium channels
Food & Drink - Refrigerator, microwave, and coffee/tea maker
Sleep - Bed sheets
Bathroom - Private bathroom, bathtub, free toiletries, and a hair dryer
Practical - Free weekday newspaper, iron/ironing board, and desk; rollaway beds (surcharge) and cribs (surcharge) available on request
Comfort - Air conditioning and daily housekeeping
Accessibility - Wheelchair accessible
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Microwave
- Private bathroom
- Satellite channels
- Interconnected room(s) available
- Wheelchair accessible
- Daily housekeeping
- Separate sitting area
- Free WiFi
- Bedsheets provided
- Accessible bathtub
Guest Reviews
- Quinton (10/5): - The breakfast was great. We had scrambled eggs & bacon.
- Daniel (6/5): - Room has broken fixtures. Needed cleaned better since it had food still on carpet, a toy by the couch, hair and dirt around the toilet and the room smelled like mildew. It worked for our quick stay over but wouldn’t have been worth it for anything more.
- Richard (8/5): - Clean room, good breakfast and reasonable price.
- Alicia (10/5): - Renovations are pretty and opened up the lobby.
- David (4/5): - Lacked towels one day, bed wasn’t made. Three times we had to get our key reprogrammed to be able to get into our room. Pool was dirty so we couldn’t use it.
- Melissa (10/5): - Look for Holiday Inn Express everywhere I go.
- Katina (6/5): It was okay - Check-in Staff was friendly. Answered our questions and even gave us a pool towel. Room and entire facility was just ok. Not what I would have expected from a Holiday Inn, and especially not for the price of the room. I had points I used so no big deal, but had I paid full price of it, I would have been upset. There is a much nicer place across the street for half the price.
- Mellissa (10/5): - Beds were comfortable, rooms were clean, breakfast was good, swimming pool clean
- MARIA (8/5): - Upon arrival, the staff was very pleasant and welcoming. However, during our first night, the A/C unit in our room was making a loud noise. We reported the issue and requested a repair, but unfortunately, no one ever came to fix it. As a result, we had to tolerate the noise throughout our stay. On a positive note, the breakfast was great, and the ladies working in the breakfast room were very helpful and attentive.
- emily (2/5): - The staff was very slow and could not answer questions when checking in, despite no other clients waiting for check in. The general areas were very unclean-including floors, bathrooms, and major stains on every couch in lobby area. In the room, the carpet and bathroom floors were dirty, there was hair in the bathtub and it was obvious it had not been wiped down, the sink and bathroom counter had toothpaste and products all over it and mirrors were smudged. There were no amenities, such as soap. The towels were stained with red spots. And the beds looked incredibly messy and I'm afraid to say the sheets did not look like they were changed. Will not recommend or come back to this hotel.
- Fred (6/5): - Room was damp and had a musty smell would not stay there again
- Laura (2/5): - Stains on the couches from the moment you set foot, dirty carpets throughout. Stained benches in the dinning area. Only one elevator working. No breakfast for over 30 minutes… when i asked at the front desk, all they said was… “they are short staffed”… completely overbooked, they put inflatable beds. The room had a moldy smell, the pillows stank like throwup. The bathroom didn’t have the dispensers filled. Had to ask three times. And then got handed a broken one. This place is falling apart and should not be a part of IHG
- Brandy Bee (4/5): - Our check-in was messed up. I tried to provide a different card for incidentals than the company card I booked with and so my reservation was cancelled and it took forever to get it resolved. I finally just had to pay for it and get my company to reimburse me. When we got to the room, immediately greeted with the smell of mold/mildew. There was standing water in the tub, the shower curtain was filthy. The next morning we went to get breakfast - no milk, just an empty jug in the fridge, messy counter. The serving trays were also empty. We got down there at a reasonable time too - not like we were just showing up near the end. I was holding the empty jug and thought - well at least I can throw it away, but I couldn't even do that because the trash IN the dining area was so full it was HEAPED up to the point I couldn't set an empty milk jug on it or it would have fallen on the floor. Like - it was in a balanced heap with a peak at the top. I honestly want to just give this one star, but even though our reservation got messed up, the lady at the front - Sharla I think - was trying to be helpful and juggle multiple things and made sure I didn't get double charged. Also I really like Holiday Inns, so I don't want to leave a 1-star because I mean, I slept ok. It's not like the AC didn't work or it was just totally nasty. They just really need to put some more care and attention into this property.
- Verified traveler (4/5): - Our check-in was messed up. I tried to provide a different card for incidentals than the company card I booked with and so my reservation was cancelled and it took forever to get it resolved. I finally just had to pay for it and get my company to reimburse me. When we got to the room, immediately greeted with the smell of mold/mildew. There was standing water in the tub, the shower curtain was filthy. The next morning we went to get breakfast - no milk, just an empty jug in the fridge, messy counter. The serving trays were also empty. We got down there at a reasonable time too - not like we were just showing up near the end. I was holding the empty jug and thought - well at least I can throw it away, but I couldn't even do that because the trash IN the dining area was so full it was HEAPED up to the point I couldn't set an empty milk jug on it or it would have fallen on the floor. Like - it was in a balanced heap with a peak at the top. I honestly want to just give this one star, but even though our reservation got messed up, the lady at the front - Sharla I think - was trying to be helpful and juggle multiple things and made sure I didn't get double charged. Also I really like Holiday Inns, so I don't want to leave a 1-star because I mean, I slept ok. It's not like the AC didn't work or it was just totally nasty. They just really need to put some more care and attention into this property.
- ryan (6/5): Meh - Check in was at 3 and we had to wait until 4 to get our room just for the cleaner to still be there and pee stains left on the toilet
- David (10/5): - good location, well lighted, easy in and out.
- Verified traveler (2/5): Risk of Biohazards and Safety Issues - After a few minutes of waiting for desk clerk, I had to ring the bell for service. My initial assigned room had a very large stain on the ceiling, as well as urine on the toilet seat. I was relocated to a different room. When I attempted to enter second room, the key card did not work. I returned to the front desk. Clerk informed me of that room being occupied. This was a potentially dangerous situation. Thankfully no one was harmed. I was assigned a third room, which had a poorly repaired ceiling, including loose plaster on it from a poorly attempted repair. There were also drops of urine on the floor, and mildew around the shower area.
- Richard (10/5): - Very clean and Great breakfast!
- Courtney (10/5): Would absolutely stay again - The staff was pleasant and quick with check in and check out. They answered any and all questions with a smile.
- Steve (10/5): - Nice and quiet.
- Shari (6/5): - It looked as if the room cleaning was rushed. The bed cover was not smoothed but rumpled. There was dark hair in the sink, shower & on the bedside table. Also on bedside table was glitter and small rubber bands. On the floor was a large rock.
- Gregory (4/5): - After waiting 30 minutes to get checked in we went to our room once we opened the door you could smell that the carpet was mildew and that they tried to use a carpet cleaner to clean it then when we got ready to take a shower found that housekeeping didn't properly clean it there was rags from the previous person who stayed
- Yo (10/5): - Clean, convenient
- Teresa (10/5): - The staff was very polite and the location was clean. We had a good nights rest. Would stay here again!
- Faye (10/5): - Tub drain didn’t drain. Had a problem with ac unit. It was fixed the very next day. Great service.
- Brittany (2/5): - Rooms are disgusting and smell terrible. There was a dry crunchy used towel in the bathroom so I know that bathroom hadn’t even been touched from the previous customers. The carpet is stained and has an odor it’s terrible I wouldn’t recommend. This property hasn’t even been up for that long for it to be THAT unsanitary. It needs to remodeled already and haven’t even been up a good 5 years of that long.
- Kandy (10/5): - Excellent property close to everything
- nancylL1178AX (10/5): Great place to stay! - Nice clean pool, clean room, very comfortable bed! The free breakfast included a great variety: omelets, biscuits & gravy, bacon, sausage, a variety of cereals, and fresh fruit. I’m sure I’ve left some things out, but these are what I liked the best about it. We would definitely recommend this hotel!
- Jerry (10/5): - Very clean
- Verified traveler (10/5): Great employees - Very courteous and friendly staff.
- Carolyn (4/5): - Location was the best part. The hotel was smelly on the fourth floor
- Sarah (10/5): A great stay! - Had to book last minute due to previously booked hotel not having our room ready….these guys had us booked, checked in and relaxing comfortably within 15 minutes. Excellent management, staff, cleanliness, accessibility, service and most important…..FRIENDLY!
- David (2/5): - When I finally reached the hotel I was told my reservation was cancelled. 3AM in the morning. But they kept my money. Great job Hilton. Never again.
- Kelli (10/5): - Ben was the best!
- Verified traveler (6/5): Repeat visit - Cleanliness was not up to par. Would not book again.
- Karen M (10/5): - very friendly checkin with great recommendations for dinner
- Sheena (8/5): - The hotel was nice and convenient. Front dest staff was friendly. Lady at breakfast was not so friendly.
- Lauren (10/5): Fa sho - Great stay, friendly staff
- Helen (8/5): Birthday - My trip was amazing spent with my love one.
- Donald (8/5): - Good location for our plans. There were lots of guests (obviously for a convention in town) the first night of our stay and only one elevator of two was operable in the motel. TV was too small for room and the sound control was not loud enough to hear. Motel was clean and breakfast selection was excellent. Near shopping and restaurants. Overall, we would stay here again.
- Nancy (10/5): - I stay here every year for a conference i attend. Great place yo stay.
- Cody (10/5): - Clean place and nice polite people
- Linda (6/5): - N
- Carle (8/5): - Good
- Carle (10/5): - Good
- Verified traveler (10/5): Phenomenal service. - Very friendly staff and handled the busy weekend with great hospitality.
- mharlow2 (8/5): Grateful - Samir that checked us in was fabulous. It was late at night and she worked through a difficult situation with professionalism and kindness. She went above and beyond to assist us and provide a solution. We would like to thank her for assisting us
- Walter (4/5): Surprises . Bad ones. - Expected to find bathtub, as seen in the illustration. Found shower instead. They told me no rooms then available with tubs. Then the issue of hot water. There wasn't any until I complained and the got the boiler going. Then later realized they charged my card directly to the hotel although already paid hotels com The manager, after I called them on this, said it was an error and putting it back on my card. I'll be keeping an eye on that.
- Blanca (8/5): - Great property
- emilywY5508LU (10/5): Good - Great hotel. Breakfast was really good. I loved breakfast. A good variety for breakfast, super yummy. Great options. The best breakfast. Other hotel breakfasts? Lame. This one, so good. Grand even. I’d eat breakfast here any day. You should definitely eat breakfast at this hotel.
- Bonnie (6/5): Ok stay - We’ve been coming to this hotel for several years. It does look like it needs some maintenance done to it And some updating. Also, if you’re gonna let dogs stay in rooms, maybe confined those with dogs to certain rooms I can smell that there was a pet in the room before.
- James (8/5): - Clean and friendly staff
- Brancheska (8/5): - Great stay!! Close to restaurants and stores
- Ian (10/5): - Only here overnight but very convenient location
- Sydney (10/5): - We’ve stayed in alot of properties in the area and this one hands down is the best. It was clean, the staff was attentive and the beds were comfortable!! Will definitely stay here again!
- HAMZA (4/5): - Towels and blanket in the room were dirty.
- Zi Xuan (10/5): - Easy check in, check out.
- Kedrick (10/5): - I love the hospitality they extended
- 22gibbs (10/5): Very clean Nice place to stay! - Very Clean and Comfortable rooms!!!!! This was a comfortable stay. Everything was close to the hotel. The beds where very comfortable as well. Also close to the highway. I would definitely stay here again. Lobby was pleasant and clean as well.
- Antonio (2/5): - I’m really upset because I try to cancel the reservation because my girls tournament was cancelled because the weather and now I don’t think is fair to pay for nothing
- Jimmy (10/5): - Good location and great staff
- Justin (10/5): - Was great
- Brandi (10/5): - Everything was clean. The breakfast was even great!
- Richie (10/5): - I would stay here again! The hotel was quiet all through the day and night even tho there was people there. Place was very clean and the bed was so comfortable!! The staff was friendly and helpful!! I would recommend this place to everyone!!
- Shannon (8/5): - Economical and hot breakfast
- Jessica (10/5): - Great stay
- Sherman (10/5): - Very nice
- Kedrick (10/5): - Everything to
- Shelly (10/5): - Great property! Easy to get to from the interstate. The bed was very comfortable, the room was clean and spacious. The breakfast was great! Very close to several great lunch/dinner options.
- Paige (10/5): - Clean hotel
- Sherman (10/5): - Great experience. Breakfast Excellent
- Sam (8/5): - Shower booth was leaking somewhere that after shower... water everywhere... outside of the shower booth
- David (8/5): Travel thru - One-night stat as we were passing thru. Stayed here before. We like the area around the property and while the property is starting to show some wear and tear. Very good breakfast and staff is very friendly.
- Victoria (10/5): - Very friendly staff
- Karen (10/5): - Service was excellent! Great, quiet, convenient stay.
- kimfT8696AO (10/5): Very good experience - Great beds, very clean, good breakfast. Check in process was very quick. The staff were all very friendly. The person who checked me in offered free late check out, which I’ve never been offered before. I stayed here a few years ago, but this time was way better
- Safari38719004163 (10/5): Comfortable place to stay! - The beds were comfy and the light blocking blind worked well. The gym was spacious and well appointed. I found it a very comfortable place to stay. There’s a really nice area downstairs to hang out and watch tv or visit. The breakfast was excellent, and Krista was very sweet and helpful.
- Seaside619175 (10/5): Great experience - This was my third time to stay there and I haven’t had a bad experience with anything. Everyone is friendly and helpful. Rooms are always nice and clean. Parking lot well maintained and free of trash. Yesterday’s arrival was met with carpeting and furniture freshly steamed cleaned.
- Sheridon (2/5): - We checked in around 9:00pm for a two night stay. It was VERY hot in our room because the A/C had been turned off. When we turned it on it was making a LOUD continuous noise. We waited for almost an hour before it became so overwhelmingly loud we could not handle it anymore. We asked for another room and they said they were all booked and we should try and sleep without the A/C until they could get someone to work on it the next day. After another 30 minutes we said we couldn’t stay any longer and asked if we left would they refund us. The lady at the front desk said she was going to let the manager know how awful it was and get them to refund us our $386. We then left to go somewhere else. They then REFUSED to give us a refund.
- Lana (8/5): - The breakfast staff and service were very helpful
- Felicia (2/5): Poor - I’m a local resident and was trying to get away from home for peace and quietness for one night. When I went to check in, the clerk told me that I needed an address that was 50 miles out because they do not do business with local resident because Alexandria is so a high crime rate and people come there to steal. I did not give that address so she made up one. This rudeness affective my whole night. I could not enjoy my stay. I left three hours later because I did not feel welcome or trusted. I will not be staying at another Holiday Inn local or away. I hope this was not a racial issue from this clerk. When I booked on Hotel.com, it was not mention that this business does not rent to local residents.
- Vicki (6/5): - Check-in was terrible. Arrived at 2:15 pm and asked to check in early and told "No I can't do that and your room won't be ready until 3:30pm, maybe 3:20, she's fast." Then she left the check-in area. Told her that we had to be somewhere by 3. We came back at 3, which is when check-in is suppose to occur and she still didn't have a clean room for us. She left again. Another much nicer woman started her shift and was very helpful in trying to find us another room. Then the first woman came back and told her she couldn't move us to another room, so the second woman went to check on our room herself. The first woman left the hotel??? We finally were able to get into our room at 3:30, the floors were still wet in the entry and the bathroom, but the room was clean. The woman working the breakfast area was very nice and very friendly. We were gone for most of the day, returned to our room at 8 pm and the room had not been touched, no bed made, no fresh towels, nothing. My husband went to the front desk and was told that "you have to tell them during check-in if you want daily maid service"???? No signs anywhere, nothing on the online check-in states anything about informing the hotel that we wanted daily maid service. She gave my husband a pile of towels. We were not impressed by this hotel.
- Michael (10/5): - Landscape was beautiful. Easy access from the main road. Plenty of space to park.
- Desiree (6/5): - I would like for the staff to have better customer service and for them to clean the room better
- Compass59611604070 (10/5): Awesome hotel - We stay at this location every weekend that my son has a baseball game LCU. They are always super nice at the front desk and we check in late but they have our room key ready to go. Clean rooms and the beds are comfy.
- Paul (10/5): - The lady that ran breakfast was amazing!
- John (10/5): - The room darkening blind was broken
- Ellen (6/5): Not impressed - Staff was very friendly. Hotel was more run down than I expected. In my room coffee had been spilled on bathroom floor and in the sink. There were toe nail clippings in bathroom floor.
- Shannon (10/5): - Very clean and nice. They have Dove brand soap, shampoo and condition.
- David (8/5): - Nice staff and clean
- MONIQUE (2/5): - Air conditioner was not working remote was not working due to no maintenance being on shift to come out my daughter has a game and she was uncomfortable with out any air
- Bonnie (6/5): Needs touch ups, but good breakfast - Walls in bathroom are staring to dent in. Sign of water damage. Breakfast good.
- Arcie (10/5): - it was great .
- Sandra (10/5): - This is my first time staying at this property, it was clean , breakfast was great, staff was friendly and they were very accessible. I will stay at this property again
- Robert (8/5): - The property was fine. Good place to stay if your going to be in the area. Staff was very helpful when I need their assistance.
- Bradley (10/5): - Very nice facility. Very nice staff.
- darthbeergeek (8/5): Typical hotel experience - Decent hotel close to the plant I was visiting. Tons of fast food options nearby and a walmart. Only thing I didn't really care for was that you had to u-turn off the main road to get back here, depending on the direction you are headed. A stop light would be nice off the main road but honestly the city of pineville could use a few more so lights also. Staff was nice, typical breakfast. I would stay again.
- Debra Lynn (8/5): - The lady that did the breakfast was very friendly & made sure the customers got what they needed also the manager Lucy was very sweet she even gave me a ride to get something to eat. Housekeeping was not so good, I had to ask for my garbage to be picked up & for toilet paper & I was there for 11 days & room was only cleaned once
- Rafa (2/5): - The most unpleasant thing about my experience was not finding on either side a solution to the overbooking, be it a hotel.com or a holiday inn after 3 1/2 of a trip and two minors with me, it is incredible how much they lack solutions and professionalism were you Hotel.con and Holiday inn in my confrontation
- wesleyh370 (10/5): Nice Holiday Inn Express - Nice facility. For the security conscious, best lighting I’ve seen in a hotel parking lot. Safe area. Easy access off US 167. Lots of eating options close by including some nice Cajun and BBQ options. Room very clean. Would definitely stay here again.
Photos
