Chichis and Charlies Beachfront

Location: Rueda Medina ave s/n, North Beach, Isla Mujeres, QROO, 77400, Isla Mujeres, MX

Star Rating: 3 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: 03:00 PM - 11:00 PM

Check-out: 12:00 PM

Instructions: This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. The front desk is open daily from 8:00 AM - 11 PM. If you are planning to arrive after 11 PM please contact the property in advance using the information on the booking confirmation. The front desk is staffed during limited hours.

Amenities & Facilities

• Proposal/romance packages available
• Free beach club on site
• Free WiFi
• Luggage storage
• Designated smoking area
• Wheelchair accessible
• Front desk (limited hours)
• Tours/ticket assistance
• Airport transportation - pickup (surcharge)
• Proposal/romance packages available
• Free beach club on site
• Upper floors accessible by stairs only
• Well-lit path to entrance
• Stair-free path to entrance

Rooms Available

• Basic Room One King zise Bed

  1 King Bed

  215-sq-foot room with bay views

  
  

  Internet - Free WiFi

  Entertainment - Cable channels

  Food & Drink - Coffee/tea maker, minibar (fees may apply), and room service

  Sleep - Hypo-allergenic bedding, blackout drapes/curtains, and bed sheets

  Bathroom - Private bathroom, shower, towels, and shampoo

  Practical - Window screens and wardrobe or closet

  Comfort - Climate-controlled air conditioning

  Need to Know - Limited housekeeping

  Non-Smoking

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Minibar
  • Shower
  • TV
  • Private bathroom
  • Wardrobe or closet
  • Toilet paper
  • Shampoo
  • Hypo-allergenic bedding available
  • Room service
  • Blackout drapes/curtains
  • Free WiFi
  • Bedsheets provided
  • Soap
  • Window screens

• Mini Suite with Terrace Ocean View

  1 King Bed and 1 Double Sofa Bed

  215-sq-foot individually decorated room, deck/patio with ocean views

  
  

  Internet - Free WiFi

  Entertainment - Cable channels

  Food & Drink - Coffee/tea maker, minibar (fees may apply), and room service

  Sleep - Hypo-allergenic bedding, blackout drapes/curtains, and bed sheets

  Bathroom - Private bathroom, shower, towels, and shampoo

  Practical - Window screens and wardrobe or closet

  Comfort - Climate-controlled air conditioning

  Need to Know - Limited housekeeping

  Non-Smoking

  Max Occupancy: 4 (3 Adults)

  • Coffee/tea maker
  • Minibar
  • Shower
  • TV
  • Private bathroom
  • Wardrobe or closet
  • Terrace
  • Toilet paper
  • Shampoo
  • Hypo-allergenic bedding available
  • Room service
  • Blackout drapes/curtains
  • Free WiFi
  • Bedsheets provided
  • Soap
  • Window screens
  • Deck or patio

• Basic Room Ocean View 2 double beds

  2 Double Beds OR 1 King Bed

  215-sq-foot room with ocean views

  
  

  Internet - Free WiFi

  Entertainment - Cable channels

  Food & Drink - Coffee/tea maker, minibar (fees may apply), and room service

  Sleep - Hypo-allergenic bedding, blackout drapes/curtains, and bed sheets

  Bathroom - Private bathroom, shower, towels, and shampoo

  Practical - Window screens and wardrobe or closet

  Comfort - Climate-controlled air conditioning

  Need to Know - Limited housekeeping

  Non-Smoking

  Max Occupancy: 3 (3 Adults)

  • Coffee/tea maker
  • Minibar
  • Shower
  • TV
  • Private bathroom
  • Wardrobe or closet
  • Toilet paper
  • Shampoo
  • Hypo-allergenic bedding available
  • Room service
  • Blackout drapes/curtains
  • Free WiFi
  • Bedsheets provided
  • Soap
  • Window screens

• Master Suite Ocean Front

  1 King Bed

  323-sq-foot individually decorated room, balcony with ocean views

  
  

  Internet - Free WiFi

  Entertainment - Cable channels

  Food & Drink - Coffee/tea maker, minibar (fees may apply), and room service

  Sleep - Hypo-allergenic bedding, blackout drapes/curtains, and bed sheets

  Bathroom - Private bathroom, shower, towels, and shampoo

  Practical - Window screens and wardrobe or closet

  Comfort - Climate-controlled air conditioning

  Need to Know - Limited housekeeping

  Non-Smoking

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Minibar
  • Shower
  • TV
  • Private bathroom
  • Wardrobe or closet
  • Toilet paper
  • Shampoo
  • Hypo-allergenic bedding available
  • Room service
  • Blackout drapes/curtains
  • Free WiFi
  • Bedsheets provided
  • Soap
  • Window screens

Guest Reviews

• marcos (10/5): - The best part is the beach .hotel is perfect 🙏but there’s someone who will complain 😂
• Donald (10/5): - The staff catered to my needs with excellence.
• Carolyn (10/5): - Perfect location right on Playa Norte
• Rhett (10/5): - The property was clean, the staff were friendly and you are literally on the beach.
• brandon (8/5): - We found this little gem a couple of years ago and have stayed several times. We decided to bring our family but realized that things had slightly changed. It is still a nice place to stay by a beautiful beach with many walkable options and would recommend it to anyone staying in Isla. The last time we stayed, we were supposed to wear a band, this time there was no band to show that we were with the hotel and had the ability to park where we wanted or use the umbrella and chairs without an extra charge. Although the staff did a good job of making sure, not just anyone took advantage of this, it was slightly irritating that several people from our party were asked or told to not go up to the rooms or use the chairs. The parking situation is not ideal, but again, the staff did their best to help us get out of tight situations.
• linda (2/5): - This place is a DUMP. I understand that there is newer portion of the facility but that was not the room we were given. Our room was one step above an area y barracks - 2 beds, a nightstand and a mini fridge. There wasn’t even a chair. There were no water glasses, plastic or otherwise, no washcloth, and no hairdryer. When was the last time you stayed in a hotel room? It did not have a hairdryer? There was a handwritten note on top of the mini fridge that said “tips, please” but we never got any sort of service to the room. The view out our back windows looked onto the Reef from other places in the area so it wasn’t a nice view. Best to keep the curtains closed. The air conditioning unit on it had a digital display. It was so bright that we didn’t need a nightlight in the room. In fact it illuminated the whole room and it was difficult to sleep. This facility advertises that its office opens at 9 AM. We tried to drop our luggage around 10 AM and there was no one around. Finally a bartender from the connecting restaurant bar told us that no one would be there until late afternoon. He told us just to leave our luggage in the office and not worry about it. There was no separate room for luggage. There there was never anyone in reception. The lock on our door is very similar to the luck that you have on your bathroom door at home- not very secure. The bar closed at 6 because it rained. Why did we pay the same amount as guests in the new improved rooms? Never again. A DUMP.
• Ivan (10/5): - Good value and walking distance to Playa Norte
• Amanda (2/5): - They overbooked and we didn’t have a room when we got there. Not a fun experience lugging our suitcases through the sand walking back off the property looking for a room elsewhere. Was very displeased to have travelled a whole day to get to Isla mujeres only to not have a room and have to search on foot for another place to stay that night.
• William (10/5): - a great location
• Celeste (10/5): - I enjoyed the simplicity of the hotel. Everything was very central. The rooms were definitely clean and The view was exceptional. We were blessed enough to have a sunset each evening and view it from our lanai.
• ryan (10/5): - We stayed here for a couple days while visiting Cancun on a trip to Isla. The room is a bit old, and not the nicest, but you are literally on the beach. We stayed in the “junior suite with terrace balcony” and it was quite literally the best beach view and literally walk out the door and into the sand. Price was reasonable for the location.
• Omar (8/5): - It is in a great location in North Beach. Two only issues: a) have a safe in the rooms and, b) it's difficult to arrive with luggage as there is a sandy area you must walk and must lift all you luggage.
• Geanine (10/5): - The room is very basic. We don’t spend much time in our room so this was fine. The room was clean and bathroom was nice and had what we needed. The location is excellent and close enough to walk everywhere in town which we appreciated very much. There is a bar on site and you can get some great drinks and some food too. We enjoyed our stay here and especially liked the location. Waking up with the sound of the waves isn’t too bad either. Definitely staying here again.
• Patricia (2/5): - We are all about no frills- but this was a horrible experience! The door did not close securely and had no dead bolt, it was my daughter & i so I didn’t feel safe! Very noisy outside room with golf cart parking & thumping dance music playing all day until late hours. View to the back of property was trashy, refrigerator in room was unplugged & smelled of fish. The beach seemed to be more public with non stop vendors bothering guests. Many of the staff were rude, got irritated because we used lounge chairs first thing in the morning. The entire experience was so bad- we packed up & left a day early.
• Kyra (10/5): - The property is simple, but the room is very comfortable as is the bed, and the view!!! OMG the view is amazing! Besides we (guests) can use the beaches chair, I super recommend it!
• Dominic (10/5): - This place was honestly so amazing! Literally on the beach front. Easy access. You can bring your golf cart. Be careful sand will get you stuck but you can get out don’t panic! But over all amazing all you need for a nice beach day style stay. Friendly stays and in great area.
• David (10/5): - I stayed on the top floor oceanfront unit and it had an amazing view. The unit had a coffee maker, mini fridge, and microwave, but no kitchen sink, no coffee cups or coffee. It would be a nice touch to have some coffee and cups. The livingroom set was way outdated, should at least be reupholstered, but better to get something more modern. The location is amazing and the beach amazing, one of the best in the world.
• angelica (8/5): - This particular property has an unbeatable location, right on the beach, idyllic. Is just what I always wanted location wise. I would suggest an update placing few things to make it more comfortable. Like an iron and hair dryer on every room, a tray with coffee, sugar and milk in the fridge, cups for cold and hot drinks and an electric kettle. Perhaps a chair for an extra blanket and a box of tissue. I know we can go to the restaurants but I would have love to have those things. In any case please don't miss this hotel, Best location. I absolutely love the fact I could get up, walk few steps and I was on the warm water. Amazing. I would definitely come back here.
• Tiffany (10/5): - We love this resort for simple, clean, beach front propert. Kind staff as well!
• Hollie (8/5): - Getting bottles of water was a daily challenge
• Miguel Angel (8/5): - Check-in guy very unprofessional Everything else was good.
• jeff (10/5): Go!!! - Always a good time and chichis!!!
• Nichole (4/5): - This hotel is steps to the water on the north end of Isla Mujeres. That’s about the only positive thing I can say - other than the AC worked (thank goodness). We had the basic room (#3) as we only stayed one night. Let’s talk safety. Our door lock was a mere push button lock. That’s it. No chain, no deadbolt. We were given two bath towels. No hand towels, no wash cloths, no beach towels. There’s “free” lounge chairs to the right of the hotel under the grey umbrellas but you can’t have food brought to you. Instead, you would have to rent the chairs directly in front of the bar area in order to have food and drinks. If you wanted to take your drink with you to the free section, you have to close your bar tab. The staff seemed fed up with waiting on tourists. While I enjoyed riding around in a rented golf cart, I was extremely disappointed with just how touristy and scammy this island is. Would I stay at this hotel again? Absolutely not!
• Tamara (10/5): - Always my favorite place to be on Isla. Can’t beat the location. Always a pleasure staying there thanks Alfredo, Charlie and everyone the hospitality! See you next year!!
• Shirley (8/5): Love to travel - The hotel location is amazing is at the heart of Playa Norte . The room is average 3stars.
• MARC (8/5): - We really enjoyed our stay and would return in the future.
• Derek (8/5): - We had a family of four stay for four nights March 20-24, 2025. Overall, amazing location. Great beach access - crystal blue water. It was very busy spring break zone but it never felt too crazy and was quiet after about 8PM. The room was nice - we didn't have a shower curtain so water got all over the floor (room 105) - felt old school motel but cool. Everything was walkable. Even the ferry was only 20 min. We will be back. Great value! Staff was helpful
• Mirna (10/5): - Perfect
• Diane (8/5): Great locatio, I wouldn't pay over $150 though - Location is excellent. Easy walk from the Ferry terminal. The up side is the hotel is very clean. The maid's clean the room daily. Felt very safe and nothing was stolen or even rummaged through. Down side: ?Bathroom sink area has no counter space. This is definitely around a 3 star for facility, but clean. I felt the beds (we were in 2 different rooms in 5 nights due to scheduling) were both hard, and I didn't sleep well. The A/C was noisy in one room, but needed it on. The staff was very friendly. Check in is 2 pm or 3 pm - very strict, but can leave stuff in the office until you check in. Beach chairs are also sold to the general public/tourists off the Ferries, so if you don't claim a chair and stay there, they will take your stuff off and sell the lounges - which in my opinion is WRONG, especially when they advertise you will have lounges - this may or may not be true!!! The hotel doesn't provide beach towels, which is tough. Food at Chi-Chi C's is sub-par. The restaurants on the island are excellent however. We ate several places and never disappointed at all! Overall, we enjoyed our 5 nights at Chichis and Charlies.
• Dakota (10/5): Great stay! - Fantastic location and service! They kept our bags as we arrived early so we could enjoy the beach. Food, drinks and beach access was top notch! Quiet in the evenings with fantastic ocean views. Comfortable beds with lots of pillows!
• Anna (6/5): - A true 3-star experience. You get what you pay for, and the location is really the main highlight. The 6am garbage truck was so noisy and obnoxious every morning. The doors and windows don't seal, so they're very lofty and let in a lot of noise. Beach chairs and towels are limited, even for guests, but the onsite restaurant food/drinks are excellent. The TV was completely invisible/not watchable and only in Spanish with no subtitles options. Cleaning carts, supplies, and other misc items were often left just hanging around the halls and rooms - which just felt very unorganized and inconsiderate of what guests might think.
• Glen (10/5): - Pass in place right on the beach. You can't beat it. Anywhere else walking distance to everything
• Jennifer (10/5): - It was absolutely perfect except for one thing. There is no way to get in or out of the hotel or get to the check in office without walking in sand. Yes, I know it's a beach hotel, but sometimes I just don't want all sandy. Like when I'm showered and going out for the evening. I would still definitely stay again, just wanted to make others aware. The beach is gorgeous and the waves are perfect
• Tracey (10/5): - Unbeatable location. Take previous reviews with a grain of salt. Complaining about not having hand towels is bonkers. Who cares when you are right on North Beach? The room was spotlessly clean, check in a breeze, poolside loungers and umbrellas provided without fail. This is not a 5 star resort so don’t expect turndown service. Instead enjoy the sound of the surf from the balcony, walk easily to town for dinner, order a delicious passion fruit margarita from the bar downstairs and watch the sunset. I’ve stayed at numerous properties on the island and this is by far my favorite. I can’t wait to return.
• Tina (6/5): - Need new beds lots of back pain trying to sleep in the beds.
• Lisa (10/5): Girls Trip - My friend and I stayed here for a girls trip. Amazing location and the staff of the hotel and the bar & restaurant were great!
• Donald (10/5): - All you do is walk out your door and you are on the most beautiful beach in Isla Mujeres.
• OZLEN DILEK (4/5): terrible staff and room. - There were not a specific front desk or reception, no wellcome. We tried to find where we will do check-in, trying to find someone to ask. The personel was not friendly; there was a very small, closed room which you call reception ?? Although we ate in the restaurant and stay at the hotel, the staff came near us and said that 'you can not rest in the beds at the beach which are in front of the restaurant of the hotel.'' He was so rude, and said that the beds are for rental (although most were empty) this is very nonsense !! ı am the costomer of the hotel (paid the room) but ı cannot rest in the beds on beach ?? The room, the towels were not clean enough, there was a garbage in the closet, a plastic bucket in bath. no friendliness, no cleanliness, nothing at all.
• Thomas (6/5): Not good housekeeping service - During our stay, we asked the housekeeper if it was possible to switch one of our pillows for a softer one. She dismissed the request, saying all the pillows were the same. However, our friends staying in another room mentioned they had soft pillows available. Additionally, the housekeeping service consistently left us with just two towels each day—no hand towels and only one face towel (the second day, we didn’t have any the first day). This lack of attention to detail was disappointing especially being repeat guests. The front desk gentleman that did the check in for us was very nice and helpful.
• Patricia (6/5): - Was a nice property Dark walking in and out No hand towels Check out no thanks or receipts Probably would not stay there again
• donna (8/5): - Best location in Isla on Playa Norte. Beach has eroded some but still plenty of room for beach chairs and umbrella, that are complimentary with stay. Water is crystal clear and warm. Rooms are basic with mini fridge and bottled water. Shower has no pressure, and pack your own hair dryer and beach towels.
• Andrea (10/5): - A perfect location you cannot get any closer to Playa Norte!!!
• Ruth (10/5): - I was hesitant to book once reading some of the reviews. I’m glad I booked it! The view from our mini suite was AMAZING! The room was clean and on the beach. It was walkable to town and we would definitely stay again!
• Tania (10/5): - Enjoyed our stay
• Mario (10/5): - Great staff
• Cristian (10/5): - Great views
• David (10/5): - Great location right on the beach!
• Katia (8/5): - Amazing hotel right on Playa Norte. We loved our stay!
• Edwin (10/5): - You can hear the waves when you fall asleep and wake up in The morning No coffee available in the morning or breakfast
• Jordyn (10/5): - Perfect location right on the beach. The restaurant is very good and there was great communication about our ride to and from the airport. Overall wonderful experience, just beware of the rock hard beds!
• Jennifer (6/5): - We loved out top floor room with a large balcony area overlooking the ocean. The food serves from the bar area was good. it was disappointing the bar/food area did not open until later and they closed by 630-7 pm every night. that means if you wanted any food or drinks you had to leave the property to get it. Also the only way to lock the door of our room was to use the key even when you are inside the room. there was no deadbolt or anything. There was only 1 key for this room. That meant when my husband left to go into town and locked the door from the outside I was then essentially locked in. I think it would be better if each adult had their own key. The cleaning staff was friendly. We got 4 clean bath towels as needed but there weren't any hand towels or washcloths. When it was time for us to check out we could not find anyone in the lobby to help us or turn the key in. We had to drag all of our luggage down 46 stairs and then had drag it through the sand to get off of the property to get a taxi. The only way onto and off of the property is through the sand. I would say the best part of this property was defiantly the view from out room. The staff was nice and the food from the bar was very good. Downside- We were not able to find staff to check out with before leaving and ended up leaving the key on the counter of the office (wait staff directed us to do this) , only having 1 key for the room, and the early closing hours for the bar/grill area on property.
• Michael (10/5): - Very nice property right on the beach. Would recommend paving right up to property. Hard to pull suitcase through sand. It is paved at back but doesn’t belong to them. We were asked not too use. Should work out a deal with them. Will stay again in next trip
• Verified traveler (6/5): - The view from the room on the third floor was pretty. The room was clean and cool. No beach towels. The restaurant is right in front and the music is playing from 10:00-6ish. They won’t let you sit in the chairs in front of the restaurant, you have to sit at the beach club to the right. The waitstaff there was nice. There is no breakfast or 2 for 1 that I had read somewhere.
• Nat (6/5): Some positives, some negatives - On the positive side, the hotel is in a great location, right on the beach with beautiful views. Wonderful beach with nice lounge chairs. The rooms are clean and roomy, though very basic. On the negative side, there is no coffee and only two small bottles of water in the room. Access to the hotel is through a hundred yards or so of sand, making it difficult to carry luggage. There is a refrigerator in the room but no microwave. Internet is terrible; speed is not good, and the signal goes out constantly, requiring a reconnect. Customer service is spotty; if you need something from 7:00 p.m. to 9:00 a.m. you’re out of luck, as the office is closed those hours.
• Gail (8/5): - Great location, right on the beach. The rooms were super clean. WiFi was awful, especially in the room at night and in the morning, which hampered planning activities. The AC unit flooded the room and management didn’t seem too concerned, left us with a dripping unit for the night.
• Sheila (8/5): - Perfect location right on north each. Older hotel but clean & friendly staff. Bed was hard & minimal shower pressure, but we are repeat customers and feel that it is worth it for the location.
• Rebecca (6/5): - The place was okay. I was a bit disappointed in the service. Cleaning the rooms was slow or sometimes didn't happen. They ran out of beach towels so I had to used my dirty bath towel. I had a view of the ocean but the walk way to all the rooms is in front of your picture window so you can't leave your curtains open unless you want everyone watching you.
• Ashley (10/5): - Beautiful setting for a basic stay. The room was clean and comfortable. The bed is very firm, which I like but others may not. Waking up and seeing the water was amazing, especially for the price. We didn’t have much interaction with the staff. The was a coffee maker in our room but no filters or coffee. Jax bar on the corner has coffee options though. Lots of places to eat and drink close by
• Louis (10/5): - Great place. I have stayed there 4-5 times. It’s always been great.
• Jeannette (10/5): - Great location, pleanty and easy parking for golf cart only, a few steps from the beach. Only issue we had was the shower backed up, everything else was is good condition. Highly recommend.
• Doracely (10/5): - Excelente ubicación y muy amables
• Brenda (8/5): - I liked that it was off the beach. I didn’t like that it doesn’t have a restaurant
• Luisa (8/5): - The room we had reserved was under repairs, instead they offers us a separate room. We enjoy our stay is by the beach a food and drinks are delicious. This is the best place to relax and enjoy the beach all day. Thank you
• Julio A. (10/5): - Absolutely amazing stay at Isla Mujeres. They had the proper amenities as well great air conditioning for those really hot days. Service was overall good and the best location right on the beach.
• Steve (8/5): - Love this place! Great value, especially given the location! The only reason I’m nit giving it 5 stars is for two easy things they CAN fix if they want to: 1) there were no reading lights next to the bed. Doesn’t matter if you’re looking at a phone, but it’s a pain in the a— if you want to read a book. 2) the morning coffee they put out might be the worst we ever tried. Ever. A bottle a Nescafe with hot water would be waaaay better.
• Alejandro (10/5): - Right in front of the north beach with beautiful sunrise!!
• Gretty (6/5): - The hotel was descent, but it was difficult to get to the hotel as it didn’t have a direct road out to the street. The office staff couldn’t call a taxi for us. Thank God somebody else tried to call a taxi for us, but they tried to over charge us for the service. The hotel manager tried to charge me 500 extra pesos for paying with a credit card. I ordered a ceviche from the restaurant, and I got sick. A staff member grabbed my bag from one of the lounge chairs, and he was walking around with it while I was panicking watching him from a distance On the other hand, the price we paid for our room was very affordable. My daughter liked the fact that the hotel sat very close to the beach. The beach was by the way, very clean and beautiful
• Vanessa (10/5): - Love love this place
• Angel (10/5): - Great Stay will. stay again
• Angel (10/5): - Great stay here will for sure stay here again
• Gloria (10/5): - Seaside access was just a walking distance 2min. A beautiful and spectacular views from our room on the 2nd floor. The room was clean and beds were spacious. The breakfast was limited. You will need to pay extra. E.g. when we asked to include ham to the scramble eggs there was an extra charge. I highly recommend this hotel lovely views, clean, convinient
• Denise (10/5): - Hands down the best spot!! Clean, felt safe, location was amazing, and walking distance to the ferry. Best part was the staff, attentive and very kind. I will be recommending all my people to stay here. Pay the extra and get the suite- private balcony / views
• Sean (10/5): Isla Mujeres - Best location in the island
• Tiffany (10/5): - Pleasantly surprised by this quaint small property. Perfect if you are looking for an economical place right on the beach. Room was spacious with a large mini fridge where you could store drinks for the beach, avoiding the expense of drinks at the beachfront properties. Close to all of the local dining.
• David (10/5): - Nice view and king size bed comfortable. Best oceanfront and ocean views. Loved it. Enjoyed the balcony, fridge, and coffee pot.
• Juancarlos (10/5): - Location
• Jose (10/5): - Right on the water on the best beach
• Karen Valerie (10/5): - Love this property
• Ramona (10/5): Return for sure!!! - Food was good folks are very nice. Beach was amazing!!
• Jonathan (8/5): - Perfect location right on the best beach on Isla Mujeres and reasonably priced. Good clean accommodation and excellent staff.
• Lady (10/5): - I loved Chichis and Charlie’s because of the locations being only steps away from the blues of the ocean. There were free lounging areas, and although simple, the free breakfast was enjoyable because of the views. Our room had amazing views being on the third floor, and I will book the same room when we return. For the price, we didn’t expect anything special, and we did get the minimum of things: nice large bed, 2 sets of clean fresh towels, some soap and shampoo, and AC that allowed us to escape the humidity at the end of the day. We slept so well with the AC on. The restaurant of the hotel located right in front of the hotel closed at 8 pm, so everything was quiet except for the bars behind the hotel. We could hear karaoke and rap music until 4 am. Just shut the bathroom windows. Our room got cleaned up everyday, so we were able to use fresh towels when we returned to our room. We loved the views from our balcony, and we will surely book again in the future.
• Daisy (10/5): - this is our second time staying here and both times we have had excellent service. The room was exactly as advertised.
• Shahram (10/5): - Great location
• brandon (8/5): - Breakfast/staff didn't start setting up until 8:30 and then for someone to take our order, it took another 15 minutes. We loved that they offered eggs
• angelica (8/5): - Location is key right on the beach with spectacular views of the sunset.
• Sherri (10/5): - You are literally on the beach was amazing to get up and not even have to put shoes on to get to the beach. Served breakfast in the am eggs/toast/fruit choice of two items.
• Evelyn (10/5): - This place is everything that is good. View of the sea, you leave the hotel and you are next to the beach. It includes umbrellas and that is excellent. It also has a restaurant where I tried some of the most delicious food. Without a doubt I would return.
• Glen (8/5): - Loved the location!! Right on the most beautiful (imo) beach on the island. Spectacular sunset views. Room is very basic, but clean & comfortable- bed & pillows could be more comfortable- but not terrible. WiFi signal not good in the room. Often no signal at all, better on the balcony. Continental breakfast was toast, fruit, coffee, & juice for 5 days - Today it was eggs & toast? We were told day one that we had to rent chairs - so we went to the Mayan beach club (was a better deal- same beach). Then day 2 - when I asked again how much for chairs - was told they’re complimentary for hotel guests. Hotel is no frills - BUT, good value- nice & clean - and cannot beat the location! Could walk either direction on the beach and easy walk to ferry terminal, restaurants, & shopping. We would stay again!! For reference we were in the older part of the complex, basic king room.
• Gary (8/5): - 20 feet from our room to the bar and another 20 feet to the ocean.
• Ben (10/5): - We had a wonderful time
• Doreen (4/5): - It was noisy at night with the golf carts and then drunk people were being loud and knocking on doors. The grounds were dirty.
• norma (10/5): - great vacation food was absolutely delicious beach was beautiful staff was incredible!! Obed was very attentive very nice great attitude wish to return soon !!!
• Esma (10/5): - On the North beach, fantastic view. Clean, reasonably priced, good water pressure, easy going and friendly staff. Approx. 15 min walk from the ferry terminal. Small tv, need to bring your own HDMI cable if you want to watch Netflix…etc. Just a warning not quiet until approx. 2am, as the bars/beach clubs don’t close until late. Close to all restaurants and amenities.
• Carlos (10/5): - .
• Lynde (10/5): - Everyone was very helpful there I have bad knees but they help me with my water and everything and bags. Very nice people and good service. Beautiful views and the sound of the waves was just a Plus on top of everything
• Ron (10/5): - It's literally on the beach, best location on the island, facility is outdated, but everything works. - bed in the small room is really uncomfortable, probably an old couch - no ac in the small room, Only fan that is too noisy and dirty.
• Kristen (10/5): - Small but great place to stay. Beds were comfortable, water pressure not great but does the job- and plenty of hot water! Right on the beach.
• Klaus (10/5): Great Location - The hotel is well located, right on the beach, and at a fraction of some of the other hotels in the area. That said, it is pretty basic. The hotel does not offer beach towels, and there is no soap or shampoo in the rooms. I have stayed in cheaper accommodation in Mexico, and always had some soap, etc. The staff was very friendly and helpful, and it was perhaps one of the first rooms I have rented in Mexico that looked exactly like the pictures. The beach is fantastic, with great sunsets. The restaurants at the hotel are reasonably priced for Isla, and the service is great.
• Heather (10/5): - Amazing experience!!! Would totally come back!♥️
• Alaine (10/5): - Love that you step out of your room and into the sand! Love that the beach and blue water is right in front of you. Love the complimentary coffee every morning! Love that they have an in-room safe. Love the kind and attentive beach staff. Love that it's clean and simple, just like us!

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