Heeren Straits Hotel

Location: 152 Jalan Tun Tan Cheng Lock, Melaka, my

Star Rating: 4 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: 03:00 PM - 12:00 AM

Check-out: 12:00 PM

Amenities & Facilities

• Offsite parking discounted rates available
• Fitness facilities (surcharge)
• Parking
• Non-smoking rooms
• Air conditioning
• Restaurant
• Family rooms
• Luggage storage
• Express check-in/check-out
• Safety deposit box
• Fax/photocopying
• Tour desk
• Facilities for disabled guests
• Ironing service
• Karaoke
• Non-smoking throughout
• Board games/puzzles
• Shuttle service (additional charge)
• Concierge service
• Kid meals
• Kids' outdoor play equipment
• Outdoor furniture
• Coffee Shop on site
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Hand sanitizer in guest room and key areas
• Cashless payment available
• Fire extinguishers
• First aid kit available
• Sanitized tableware & silverware
• Contactless check-in/check-out
• Invoice provided
• Guests can opt-out any cleaning services during stay
• Smoke alarms
• Shared stationery like menus, pens are removed
• Guest room sealed after cleaning
• Physical distancing in dining areas
• Food delivered to guest room
• CCTV outside property
• Process in place to check health of guests
• Access to health care professionals
• Face masks for guests available
• Delivered food - securely covered
• Thermometers for guests provided by property
• Key card access
• Television in common areas
• Front desk (limited hours)
• Express check-in
• Free wired internet
• Playground on site
• Self parking (surcharge)
• Airport transportation - pickup (surcharge)
• Airport transportation - drop-off (surcharge)
• Offsite parking discounted rates available
• Fitness facilities (surcharge)
• Internet access
• Games
• Housekeeping on request
• Art gallery on site
• Reception hall
• Japanese garden
• Accessible shuttle
• No accessible shuttle
• Accessible train station shuttle
• No accessible train station shuttle

Rooms Available

• Junior Room (No Window)

  Providing free toiletries, this suite includes a private bathroom with a shower, a bidet and a hairdryer. This suite features air conditioning, a tea and coffee maker and a flat-screen TV. The unit offers 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Shower
  • Telephone
  • Air conditioning
  • Hair dryer
  • Toilet
  • Private bathroom
  • Electric kettle
  • Bidet
  • Linen
  • Toilet paper
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Socket near the bed
  • Smoke alarm
  • Concierge services
  • Single-room air conditioning for guest accommodation

• Villa 8M (100m from hotel)

  3 King Beds and 1 Twin Bunk Bed

  Overlooking the city

  
  

  Layout - Separate sitting area

  Internet - Free WiFi

  Entertainment - Flat-screen TV with satellite channels

  Food & Drink - Mini-fridge and free bottled water

  Sleep - Premium bedding, turndown service, and bed sheets

  Bathroom - Private bathroom, bathrobes, and a shower with a rainfall showerhead

  Practical - Safe, laptop workspace, and phone; rollaway beds (surcharge) available on request

  Comfort - Air conditioning and daily housekeeping

  Need to Know - No cribs (infant beds) available

  Non-Smoking

  Max Occupancy: 8 (8 Adults)

  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Private bathroom
  • Slippers
  • Satellite channels
  • Wardrobe or closet
  • Bidet
  • Toilet paper
  • Bottle of water
  • Shampoo
  • Daily housekeeping
  • Premium bedding
  • Separate sitting area
  • Turndown service
  • Free WiFi
  • Rainfall showerhead
  • No cribs (infant beds)
  • Bedsheets provided
  • Soap
  • Laptop-friendly workspace
  • Toothbrush and toothpaste available
  • Toothbrush and toothpaste not available

• Super Deluxe Room

  This double room features a seating area, cable TV and air conditioning.

  Max Occupancy: 5 (4 Adults)

  • Coffee/tea maker
  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Desk
  • Seating Area
  • Toilet
  • Private bathroom
  • Satellite channels
  • Hardwood or parquet floors
  • Electric kettle
  • Wardrobe or closet
  • Bidet
  • Linen
  • Upper floors accessible by stairs only
  • Clothes rack
  • Toilet paper
  • Bottle of water
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Socket near the bed
  • Feather pillow
  • Smoke alarm
  • Key card access
  • Concierge services
  • Single-room air conditioning for guest accommodation

• Deluxe Room

  This air-conditioned double room features a separate seating area and balcony - one offering an air-well view and the other a rooftop view.

  Max Occupancy: 3 (2 Adults)

  • Coffee/tea maker
  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Desk
  • Seating Area
  • Toilet
  • Private bathroom
  • Satellite channels
  • Hardwood or parquet floors
  • Electric kettle
  • Wardrobe or closet
  • Bidet
  • Linen
  • Upper floors accessible by stairs only
  • Clothes rack
  • Toilet paper
  • Bottle of water
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Socket near the bed
  • Feather pillow
  • Smoke alarm
  • Key card access
  • Concierge services
  • Single-room air conditioning for guest accommodation

• Grand Deluxe Room

  This air-conditioned double room features a balcony overlooking an air-well and a satellite TV.

  Max Occupancy: 5 (4 Adults)

  • Coffee/tea maker
  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Desk
  • Seating Area
  • Toilet
  • Private bathroom
  • Satellite channels
  • Hardwood or parquet floors
  • Electric kettle
  • Wardrobe or closet
  • Bidet
  • Linen
  • Upper floors accessible by stairs only
  • Clothes rack
  • Toilet paper
  • Bottle of water
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Socket near the bed
  • Feather pillow
  • Smoke alarm
  • Key card access
  • Concierge services
  • Single-room air conditioning for guest accommodation

• Silk Suite

  The spacious suite has 2 bedrooms and 1 bathroom with a shower and free toiletries. The air-conditioned suite features a flat-screen TV with cable channels, a mini-bar, a tea and coffee maker, a seating area as well as city views. The unit has 2 beds.

  Max Occupancy: 5 (4 Adults)

  • Coffee/tea maker
  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Desk
  • Seating Area
  • Toilet
  • Private bathroom
  • Satellite channels
  • Hardwood or parquet floors
  • Electric kettle
  • Wardrobe or closet
  • Bidet
  • Linen
  • Upper floors accessible by stairs only
  • Clothes rack
  • Toilet paper
  • Bottle of water
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Socket near the bed
  • Feather pillow
  • Smoke alarm
  • Key card access
  • Concierge services
  • Single-room air conditioning for guest accommodation

• Vista Room

  This double room features a balcony overlooking the city and a daybed which can be converted into an extra bed.

  Max Occupancy: 3 (2 Adults)

  • Coffee/tea maker
  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Desk
  • Seating Area
  • Toilet
  • Private bathroom
  • Satellite channels
  • Hardwood or parquet floors
  • Electric kettle
  • Wardrobe or closet
  • Bidet
  • Terrace
  • Linen
  • Upper floors accessible by stairs only
  • Clothes rack
  • Toilet paper
  • Bottle of water
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Socket near the bed
  • Feather pillow
  • Smoke alarm
  • Concierge services
  • Single-room air conditioning for guest accommodation

• Villa 26 ft (Double Story Villa -328 feet from Hotel)

  This spacious holiday home comes with 1 living room, 4 separate bedrooms and 3 bathrooms with a shower and free toiletries. Guests can make meals in the kitchen that features a refrigerator, a dishwasher, kitchenware and a microwave. Boasting a terrace, this holiday home also features air conditioning, a washing machine and a flat-screen TV with cable channels. The unit has 4 beds.

  Max Occupancy: 9 (8 Adults)

  • Coffee/tea maker
  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Kitchenette
  • Bathrobe
  • Refrigerator
  • Desk
  • Seating Area
  • Toilet
  • Microwave
  • Dishwasher
  • Washing machine
  • Private bathroom
  • Satellite channels
  • Kitchen
  • Hardwood or parquet floors
  • Electric kettle
  • Wardrobe or closet
  • Bidet
  • Terrace
  • Linen
  • Upper floors accessible by stairs only
  • Clothes rack
  • Toilet paper
  • Bottle of water
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Socket near the bed
  • Feather pillow
  • Smoke alarm
  • Key access
  • Concierge services
  • Single-room air conditioning for guest accommodation

• Superior Room

  Providing free toiletries and bathrobes, this double room includes a private bathroom with a shower, a bidet and a hairdryer. The air-conditioned double room provides a flat-screen TV with cable channels, a mini-bar, a tea and coffee maker, a seating area as well as an inner courtyard view. The unit offers 1 bed.

  Max Occupancy: 3 (2 Adults)

  • Coffee/tea maker
  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Desk
  • Seating Area
  • Toilet
  • Private bathroom
  • Satellite channels
  • Hardwood or parquet floors
  • Electric kettle
  • Wardrobe or closet
  • Bidet
  • Linen
  • Upper floors accessible by stairs only
  • Clothes rack
  • Toilet paper
  • Bottle of water
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Socket near the bed
  • Feather pillow
  • Smoke alarm
  • Key card access
  • Concierge services
  • Single-room air conditioning for guest accommodation

Guest Reviews

• tien (1/5): - Location The lock of room was broken, even though they have been very helpful and tried fixing it few times, the lock was still not attached to the door, loosen and dangling. We didn’t feel safe hence skip the stay and checked out same day. check in counter is opposite the hotel, If you are unable to carry heavy luggage’s on your own, it’s tedious to drag luggage’s across the street and climb up staircase. The only good thing is all staffs are very friendly and helpful.
• Anna (10/5): - Loved the touch of Peranakan ambience, clean and comfy stay. Absolutely super delicious breakfast buffet and constant hospitality from the hotel staff. Worth the money and stay.
• Vivian (8/5): 会介绍家人朋友来住 - 一般都可以 基本上都可以
• Dang (10/5): Căn phòng family ấm cúng, xinh đẹp ở Malacca - Khách sạn nằm ngay trên một trong những trục phố chính, rất tiện lợi. Là một ngôi nhà ống điển hình của Malacca, mang nét đặc trưng của địa phương. Căn phòng family của chúng tôi rất đẹp, view xuống phố cổ. Phòng có gác xép cao ráo, xinh xắn. Nhân viên khách sạn rất dễ mến. Chúng tôi chắc chắn sẽ quay lại đấy lần sau.
• 可睛 (7/5): - 地理位置优越，房间很大，床品舒服 性价比不高
• Trevor (8/5): - Good location for walking around old town, restaurants, night market, and river. The room we booked was clean and the bed was very comfortable. Water pressure in the shower was very good. The staff will refresh your room daily if requested which we appreciated. The room we had was down a very long hallway and it felt like we were the only guests in the place during most of our stay, of course this is not the fault of the owners, but it felt off to us. We paid for breakfast to be included, but I wouldn’t do that again. It just wasn’t the quality we were expecting from a hotel. We skipped the remaining breakfasts after the first day and enjoyed them at coffee shops nearby.
• Jorge (7/5): -
• hyunseong (10/5): -
• Nataša (10/5): -
• Michelle (1/5): BAD ROOM - The room i book and pay i no stay , i go down grade my room....photo and real is different!!! photo show is half stair of floor....but when bring me go to that room time before enter room need use stairs and 2nd floor ....and once step room need go stair again , and some more at room need go another stair only can go into the bed....what kind of room...u know i hb how many luggage and son i bring...i hv pay for my son extra bed.... bad expereince and lobby no open aircond ....when check in us less than 1hrs to check in and check out also slow. i dont know what they do...NO NEXT TIME and i will inform my friend dont stay there at all,,,, ROOM TYPE and service provided
• Thanabal (10/5): Great Stay - Clean ;Cozy and clean ; Great Breakfast Nothing to be disliked
• Sarah (10/5): - Très bon séjour dans ce bel établissement! L’emplacement est idéal, proche des principales attractions, tout se fait à pied. Le service est impeccable avec un accueil chaleureux de notre arrivée au petit déjeuner. La chambre était spacieuse et très propre.
• Chai Lee (10/5): Excellent - The staff are very friendly and helpful
• Christa (9/5): -
• Will_888 (7/5): - Staff is polite and helpful, from the front desk to the cafe. Noise. Our room is facing the road and got awoken by the loud motorbike noise.
• Stacey (9/5): - Clean, good location, great service Furniture was a bit dated, some plug points were not working, missing bowls and cooking utensils
• Teo Lay Cheng (6/5): Sound proof of room - The staff are all very friendly, polite and helpful. The room was quite unsatisfied due to we were being appointed near the street and the sound proof was very bad. It was very noisy till about 3.30am and thus we don't have enough sleep
• Tom (7/5): Für eine Nacht absolut zu empfehlen - Gute Lage, ruhiges Zimmer, gutes wlan, schönes Ambiente Parken, Frühstück, Erreichbarkeit mit dem Fahrzeug
• Jose Ignacio (9/5): Céntrico, ideal para una noche - Está muy céntrico. La habitación de cuatro era muy amplia y con muchas espacio. Las toallas necesitan un cambio
• chuang (9/5): -
• valerie (10/5): Idéal pour se reposer - La grande chambre en duplex avec la terrasse. Le grand lit est super confortable ainsi que les oreillers. Le personnel est gentil et attentionné. Le petit déjeuner est bon. L'emplacement est parfait au calme. Je n'ai pas compris pourquoi une caution m'a été demandée alors que j'ai payé en cash dès mon arrivée et qu'elle me sera remboursée seulement entre 7 et 14 jours...enfin j'espère !
• Kaori (7/5): -
• Julia (8/5): -
• Eduardo (8/5): Convenient and relaxing. - The location is perfect. It is very near Jonker Walk. The toilet is on the lower floor.
• Chanchan (10/5): EXCEPTIONNEL - Magnifique maison traditionnelle réaménagée avec goût..ns avions un duplex salle de bain, rangements, lit supplémentaire, coffre et frigidaire. Au 1er étage grande chambre avec petit balcon. Le personnel est adorable. La situation idéale pour le night market, magasins et visite de la vieille ville. Beaucoup de restaurants et bars à proximité. Petit buffet déjeuner simple. Le dernier jour ns étions les seuls on nous a demandé ce que l'on voulait manger au petit dej et à quelle heure. Un hôtel plein de charme. Rien. Si j'avais une suggestion mettre une ampoule plus forte au plafond de la chambre. Les lampes de chevet nous permettent de lire donc pas de problème.
• Elisa (9/5): Soggiorno piacevole e comodo per visitare la città - Staff accogliente, buona colazione (con anche piatti tipici), camera e bagno puliti
• Marco (8/5): - Good location, kind staff, Breakfast was not very good
• Jennifer (10/5): A fantastic place to base yourself and explore Melaka. We would definitely stay again. - The holiday home was really lovely, so spacious and well kitted out for short or long stays. A great dining area and kitchen to share a meal with friends and family. The rooms were really big and the beds comfortable. Everything was spotlessly clean. The added bonus was access to the hotel facilities and helpful staff. The hotel breakfast was really lovely with extremely well cooked local food and international food on offer. The hotel was really beautiful with lovely traditional furniture and art. Staff were extremely welcoming, helpful and very polite. We loved everything about our stay. We only wish we could have stayed longer.
• Andrea (9/5): A great stay in the heart of a historic location. Excellent value. - A very comfortable historic property. The room was a great size for a family (with 2 teen boys!). Everything was spotless and the staff were very friendly. The included breakfast was simple but ample with a nice mix of local and western options. The property is ideally located and a short walk to all the Malacca highlights. Everything was great. A few extra touches that would have been nice for a room that size would have been some additional hooks for hanging wet towels, an extra luggage rack and even a coat rack (again extra hanging space). But again, nice to haves and certainly not deal breakers
• Travel Monger (6/5): Our 1st stay at Heeren - House was spacious which allowed us to spend some communal time together in privacy of our own space. Cleanliness. Comfortable beds. It's an old house. No shower door or curtain so water splashes to the WC area.
• Ella (9/5): -
• Manja (8/5): Een heel fijn en comfortable verblijf. - Prettig hotel, fijne sfeer. Heel vriendelijke medewerkers. De kamer was ruim, fijn met een balkon. Alles goed verzorgd. Niets
• Tom (10/5): Superbe hôtel très bien situé qui permet de faire beaucoup de choses à pied - Bâtiment plein d’histoire Rien !
• Lee (9/5): 위치가 편하고 깨끗한 호텔 - 깨끗하고 가성비도 좋은 호텔. 위치가 좋아요. 방 안에 있는 계단이 너무 가파릅니다.
• Sanida (8/5): - Charming heritage house close to places of interest.Well maintained and clean, we loved the balcony. Unfortunately no roof on it and it was a lot of rain during our stay. It is on 3 levels and lay out could be more convenient, you have to go up and down, up and down. No table and just one chair inside the apartement.
• Jonas (7/5): -
• Holger (10/5): -
• Cheryl (8/5): - The rooms were very cozy and the beds very comfortable Not enough hooks and bars to hang towels and clothes in the bathroom. Not enough tables to place our personal items and laptop to work on
• PravsLisa (8/5): - Location was amazing Awesome architecture For Family room there should be atleast 2 bathrooms
• Francisco (8/5): - Ubicacion
• Graham (8/5): Great couple nights in melaka - Great location, 10 mins walk from dutch square and the river, close to jonker street and all bars and restaurants Everything i needed, no negatives
• Pilar (8/5): - El personal es muy amable y dispuesto ayudarte El aire acondicionado hace demasiado ruido
• Raj (7/5): -
• Susan (10/5): Fantastic stay at 8M Heeren Straits Hotel - Group of 4 adults. 4 days Booked 8M the house Heeren Straits has in street behind the hotel, 4 beds 3 bathrooms and sitting areas plenty of room to chill and still close to Jonkers area. Lovely breakfast in hotel every morning. Staff were Lovely all very friendly and accommodating. Would definitely stay at Heeren suites again for our next Malacca trip.
• Afiqah (10/5): - Okay
• Gabriel (10/5): -
• Renata (9/5): -
• Wai (3/5): - Shower water little small
• Pek Yee (9/5): I had a good stay in this hotel. Comfortable bed and clean, spacious room with delicious breakfast. The location itself - The breakfast! Especially the nasi lemak and coffee. Room was spacious and clean. Maybe a bit on the sound proofing, can easily hear ppl walking if they pass by hotel room. And probably not suitable for elderly or ppl with handicapped needs (no lift).
• Renata (10/5): Everything very good! - everything was perfect: breakfast, room and location
• Marcus Goh (7/5): Good stay - Friendly staff, great personalised breakfast Mosquito in room
• Julide (8/5): - Nous avons beaucoup apprécié notre séjour : emplacement central, chambres confortables, décoration élégante, propreté exemplaire et personnel aux petits soins. Un point à préciser peut-être : les balcons donnent sur l’intérieur du bâtiment, ce qui correspond au charme de ces maisons historiques. Cependant, mon amie s’attendait à un espace extérieur pour pouvoir fumer et a été un peu déçue.
• SATORU (7/5): - スマホ充電を親切に貸してくれた。 街中ということで駐車が難しい
• Wei Ming (10/5): -
• Doreen (8/5): -
• Jie (8/5): -
• Darren (10/5): Amazing hotel in an amazing location! - Location was fantastic for the river and the Joncker walk! Breakfast was amazing and the staff were wonderful N/a
• Gé van der Drift (8/5): -
• Anis (8/5): Comfortable and cosy stay, in area and building with character - Room was spacious and very comfortable, we stayed in the silk suite and it's perfect for a bigger family with the 2 floors. Bathroom was also large. Liked the character and vibe of the whole place, was very clean. Staff also super helpful and accomodative and you can't beat the location, everything in jonker street is very walkable to this area and you really feel like you are staying in old melaka. Very suitable for those who don't want a typical hotel but need comfort and space. Enjoyed the stay over all , nothing we didn't like. Would only note that there are only stairs in this property (and can be quite steep) so might not be suitable for those with mobility issues.
• Jonathan (10/5): magical - The location, specially the view from the balcony I wish the hotel had an entrace at the other end of the property since our room was located at the other end of the property
• Rouven (10/5): Nice stay in a beautiful heritage hotel - Good location, friendly stuff, very clean, spacious room
• PaTri (8/5): - Struttura molto bella situata nel cuore della città vicina a ristoranti, negozi e alla zona più turistica. Alcuni di noi hanno alloggiato in camere quadruple e in otto abbiamo dormito nella villa che si trova sul retro a circa 200 m dall’albergo. Le stanze e i bagni erano puliti e spaziosi. Anche la colazione servita alla mattina ha soddisfatto tutto il gruppo e il personale si è dimostrato molto gentile e disponibile. Nonostante avessi scelto l’opzione ‘paga in struttura’ (e avessi anche scritto per assicurarmi che avrei pagato tutto sul posto) qualche giorno prima del nostro arrivo mi hanno prelevato un importo dalla carta di credito. Sarebbe stato più corretto avvisarmi in fase di prenotazione o quando ho scritto loro (oltretutto la mia carta è stata spesso usata a garanzia per un gruppo numeroso, quindi questo prelievo, seppur non particolarmente oneroso, avrebbe potuto crearci problemi)
• Clare (7/5): - Good central location and accommodation spacious with good aircon Breakfast was limited and no live tv channels
• Silvia (10/5): - Gentilezza del personale, camera e ambiente favolosi, colazione ottima Nulla
• sonia (9/5): - Tout Rien
• shashethevi (10/5): -
• Lourdes (8/5): Ubicació immillorable - El millor és la ubicació, totalment en el centre. Pots fer tot el centre històric a peu des de l'hotel. El personal molt amable i tot molt net. M'ha semblat una mica bàsic. L'habitació està en dues plantes. Abaix només hi ha el bany, dues cadires, una tauleta amb una nevera , un bullidor i cafés i te de cortesía. Al pis superior hi ha els llits. Tot i que pots tancar les finestres amb porticons la part superior és vidre i entra llum fins i tot de nit. L'esmorzar una mica fluix, no hi havia massa varietat. Tot i que podies demanar gofres i ous fets de diferents maneres.
• MAYUMI (7/5): - 到着が夜中1時前になってしまいましたが、待ってくれていてありがたかったです。 不思議な部屋でした。部屋のドアからすぐに階段があり、居間、シャワー等は2階に、ベッドは3階にありました。 居間とベッドの行き来に階段を 昇り降りするのが大変でした。
• Lam (10/5): - EVERYTHING. !! It was perfect and will definitely stay with them again.
• ALEJANDRA (10/5): Amazing Hotel in Melaka - Everything: location, facilities, incredible staff,, breakfast etc. N/A the only thing I would consider is the fact that there is no elevator in the building, so I wouldn't recommend to someone with mobility issues.
• Thomas (8/5): - Lage, Sauberkeit Internet war sehr langsam, wenn es überhaupt funktioniert hat Viele, zum Teil sehr steile Treppen
• Michal (8/5): -
• Nagore (9/5): -
• Maria Concetta (7/5): - La struttura, la posizione e la comodità della camera familiare molto ampia, su due piani. La colazione, molto povera e con pochissima scelta
• Christina (9/5): Dejligt sted meget centralt i Melakka - Super dejligt sted Vi boede i lejligheden til 8 personer og der var god plads Kunne dog have været lækkert med lidt udendørs møbler :o) Vi skulle lige finde ud af smutvejen til hotellet når vi skulle have morgenmad for der var et stykke vej udenom
• bernard (10/5): -
• Jonathan (9/5): - Propreté Proximité lieu touristique Literie Personnel
• Magdalena (9/5): -
• Patrick (9/5): -
• YU-HSIN (8/5): -
• Jaminé (9/5): Topverblijf in Heeren straits hotel, Melaka. - Uitstekende locatie in het oude centrum van Melaka. Zeer behulpzaam en vriendelijk personeel.
• didier (10/5): - L'emplacement, proche de tout mais à l'écart du bruit et de l'agitation .chambre en duplex. Très propre , bien agencé. Grande et fonctionnelle. Rien
• Chenling (8/5): -
• alessandra (10/5): Raffinata ospitalità - Personale gentilissimo, camera molto spaziosa e pulita. Letti comodi. Colazione eccezionale.
• Wee Beng (10/5): Comfortable stay in super prime location - Staff was attentive and responsive on checking-in, showing us to our room, and setting up the extra bed requested shortly after. Room was spacious and clean and bed and the double pillows provided was comfortable to sleep in. Breakfast was good with attentive staff service. Checking out was fuss-free and fast. Nothing worth to note.
• Peter (8/5): -
• lynn (1/5): Non refund by hotel of security deposit - On arrival they took 200 ringits out of my account. They said it would be refunded as the room was left in good order. It is now 19 days and I still have not received a refund despite several messages between us. Booking.com also have not taken any action as far as I know.
• Xing (10/5): - Good
• Zi (3/5): -
• Christine (9/5): -
• Yin Yin (8/5): Overall stay is good. - The whole house is exclusive for our use including Carpark lot. Though it is a bit of walking from the house to hotel for breakfast. But overall still ok. There are a few suggestions for improvement for your consideration: 1. To install shower curtains/ shower screens in your bathrooms. So that the bathroom floor is not wet after shower. 2. ⁠The water from shower head is spraying at different directions and make the bathroom floor wet. Need to replace with new one. 3. ⁠if the car porch gate is auto, will be more convenient. 4. ⁠The microwave looks dirty. Please clean it up. Thanks.
• Philippe (10/5): Excellent - Très bien situé. Chambre confortable et bien équipée. Le petit déjeuner se prend dans une magnifique maison en face
• Keith (9/5): Weekend at Heeren Straits Hotel Melaka. - Spacious and comfortable. Nice traditional vibe on the furniture and fittings. Staff were friendly and helpful. Great location to access Jonker Street. The parking situation was tricky as there are limited spaces and require car owners to leave their car keys at the reception. Because the parking is behind the Suites, luggage has to be carried by hand through the property and across the street to the Hotel. It's not an issue if luggage is small but might be difficult if it's heavy or if you have many pieces of luggage. There's a reserved parking space at the front entrance where you could drop off bags. Perhaps this should be made clearer in the check-in information.
• Saseegaran (9/5): -
• Chang Meng (4/5): Not really a hotel - Near to Jonker and eating places Thought I booked into a boutique hotel, but instead gotten a house rental.
• Kok Ting (8/5): - The breakfast varieties are good and tasty. The rooms are quiet and clean. The staffs are helpful and friendly. The location is convenient to go to Jonker Street with plenty of eateries around the area. The carpark are quite limited in numbers. The price is on the high side considering the basic facilities and amenities provided in the room and the area of the hotel. The hotel does not have a reception staff located within the hotel but in the HQ hotel which is quite close to the hotel. It doesn't feel secure nor safe knowing that there was no security nor reception or staff on duties in the hotel, even past the hours, although it does provide access cardsl control the front access door. Also the bathroom floor including shower area will get slippery when it's wet as it is marble.
• Laflor82 (7/5): Goede locatie - De locatie was perfect. op loopafstand van het centrum en heel rustige straat. Het onvangst was goed. De kamer was netjes. Het hotel heeft ook ontbijt wat heel fijn is. Je moet 2 trappen klimmen om naar de kamer te gaan. Een kamer voor 4 personen met te weinig faciliteiten zoals spiegels haken voor ophangen van kleding en handdoeken. De kamer had niet voldoende faciliteiten voor het faciliteren van 4 personen.
• David (7/5): Enjoyable, comfortable, convenient but full of stairs. - We liked the cool architecture features, the location was very close to the centre. It was quiet and calm. Nice breakfast but limited options, mostly asian. Stairs are difficult to navigate due to safety hazard, slippery, same colour etc. Layout was poor, stairs in room and TV location not the best. Unable to blackout the room.
• Bruno (10/5): Nice solution for visiting Melaka - Very nice room, in perfect location
• Joanne (9/5): Great location, great space! - We slept in the Silk Suite. I liked the very good location, very comfortable beds and pillows, clean and spacious rooms, very polite and helpful staff. They even allowed us to check in earlier as the rooms were ready. Breakfast was at another of Heerens across the road and had a decent spread. Everything was OK actually, but abit hard for my child to reach the sink as it was quite high and no hand held shower just a rain shower. If you are a light sleeper, see if you can get a room in the middle.

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