Noboribetsu Grand Hotel

Location: Noboribetsu Onsen 154, Noboribetsu, jp

Star Rating: 4 Stars

Property Type: Ryokans

About this Property

Important Information

Policies

Check-in: 03:00 PM - 06:00 PM

Check-out: 10:00 AM

Amenities & Facilities

• Offsite parking discounted rates available
• Electric bicycle charging station
• Parking
• Non-smoking rooms
• Air conditioning
• Restaurant
• Room service
• Family rooms
• Lift / Elevator
• Luggage storage
• Safety deposit box
• Sauna
• Karaoke
• Shuttle service (additional charge)
• Kid meals
• Public Bath
• Coffee Shop on site
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Physical distancing rules followed
• Fire extinguishers
• Smoke alarms
• Guest room sealed after cleaning
• Physical distancing in dining areas
• Key access
• Process in place to check health of guests
• Screens / Barriers between staff and guests for safety
• 24-hour security
• Security alarm
• Television in common areas
• Front desk (limited hours)
• Free wired internet
• Self parking (surcharge)
• Offsite parking discounted rates available
• Spa tub (surcharge)
• Internet access
• Games
• Wine release events
• Reception hall
• Electric bicycle charging station
• Accessible shuttle
• No accessible shuttle

Rooms Available

• Suite, Non Smoking, Hot Tub

  2 Large Twin Beds

  779 sq feet

  
  

  Layout - Bedroom

  Relax - Indoor private hot tub

  Internet - Free WiFi

  Food & Drink - Refrigerator, electric kettle, room service (limited hours), and free bottled water

  Sleep - Bed sheets

  Bathroom - Private bathroom, shower, slippers, and free toiletries

  Practical - Desk, safe, and wardrobe or closet; cribs (surcharge) available on request

  Comfort - Air conditioning, daily housekeeping, and heating

  Accessibility - Thin carpet in room

  Non-Smoking

  Max Occupancy: 2 (2 Adults)

  • Shower
  • Safety deposit box
  • TV
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Desk
  • Private bathroom
  • Heating
  • Slippers
  • Electric kettle
  • Wardrobe or closet
  • Bidet
  • Bottle of water
  • Room service (limited hours)
  • Daily housekeeping
  • Free WiFi
  • Private spa tub
  • Bedsheets provided
  • Free tea bags/instant coffee
  • Geta (wooden sandals)
  • Desk chair

• Traditional Room

  5 Twin Futons

  366 sq feet

  
  

  Internet - Free WiFi

  Food & Drink - Refrigerator, electric kettle, room service (limited hours), and free bottled water

  Sleep - Bed sheets

  Bathroom - Private bathroom, shower, slippers, and free toiletries

  Practical - Safe and wardrobe or closet

  Comfort - Air conditioning, daily housekeeping, and heating

  Need to Know - No cribs (infant beds) available

  Non-Smoking

  Max Occupancy: 5 (5 Adults)

  • Shower
  • Safety deposit box
  • TV
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Private bathroom
  • Heating
  • Slippers
  • Electric kettle
  • Wardrobe or closet
  • Bidet
  • Bottle of water
  • Room service (limited hours)
  • Daily housekeeping
  • Free WiFi
  • No cribs (infant beds)
  • Bedsheets provided
  • Free tea bags/instant coffee
  • Geta (wooden sandals)

• Superior Twin Room, Non Smoking

  2 Large Twin Beds

  514 sq feet

  
  

  Internet - Free WiFi

  Food & Drink - Refrigerator, electric kettle, room service (limited hours), and free bottled water

  Sleep - Bed sheets

  Bathroom - Private bathroom, shower, slippers, and free toiletries

  Practical - Desk, safe, and wardrobe or closet; cribs (surcharge) available on request

  Comfort - Air conditioning, daily housekeeping, and heating

  Accessibility - Thin carpet in room

  Non-Smoking

  Max Occupancy: 2 (2 Adults)

  • Shower
  • Safety deposit box
  • TV
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Desk
  • Private bathroom
  • Heating
  • Slippers
  • Electric kettle
  • Wardrobe or closet
  • Bidet
  • Bottle of water
  • Room service (limited hours)
  • Daily housekeeping
  • Free WiFi
  • Bedsheets provided
  • Free tea bags/instant coffee
  • Geta (wooden sandals)
  • Desk chair

• Superior Twin Room, Non Smoking, Hot Tub

  2 Large Twin Beds

  514 sq feet

  
  

  Relax - Indoor private hot tub

  Internet - Free WiFi

  Food & Drink - Refrigerator, electric kettle, room service (limited hours), and free bottled water

  Sleep - Bed sheets

  Bathroom - Private bathroom, shower, slippers, and free toiletries

  Practical - Desk, safe, and wardrobe or closet; cribs (surcharge) available on request

  Comfort - Air conditioning, daily housekeeping, and heating

  Accessibility - Thin carpet in room

  Non-Smoking

  Max Occupancy: 2 (2 Adults)

  • Shower
  • Safety deposit box
  • TV
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Desk
  • Private bathroom
  • Heating
  • Slippers
  • Electric kettle
  • Wardrobe or closet
  • Bidet
  • Bottle of water
  • Room service (limited hours)
  • Daily housekeeping
  • Free WiFi
  • Private spa tub
  • Bedsheets provided
  • Free tea bags/instant coffee
  • Geta (wooden sandals)
  • Desk chair

• Japanese-Style Room - Non-Smoking

  The family room provides air conditioning, tatami, as well as a private bathroom featuring a bath and a shower. The unit offers 5 futons.

  Max Occupancy: 5 (5 Adults)

  • Shower
  • Safety deposit box
  • Telephone
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Toilet
  • Private bathroom
  • Heating
  • Slippers
  • Electric kettle
  • Wardrobe or closet
  • Clothes rack
  • Toilet paper
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Yukata
  • Tatami (traditional Japanese flooring)

• Twin Room With Tatami Area - Non-Smoking

  The spacious family room features air conditioning, tatami, as well as a private bathroom boasting a bath and a shower. The family room offers a wardrobe, a safe deposit box, an electric kettle, a carpeted floor and a flat-screen TV. The unit has 2 beds and 2 futons.

  Max Occupancy: 4 (4 Adults)

  • Shower
  • Safety deposit box
  • Telephone
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Toilet
  • Private bathroom
  • Heating
  • Slippers
  • Electric kettle
  • Wardrobe or closet
  • Clothes rack
  • Toilet paper
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Yukata
  • Tatami (traditional Japanese flooring)

• Family Room

  The spacious family room features air conditioning, tatami, as well as a private bathroom boasting a bath and a shower. The family room offers a wardrobe, a safe deposit box, an electric kettle, yukata, as well as a flat-screen TV. The unit has 8 futons.

  Max Occupancy: 8 (8 Adults)

  • Shower
  • Safety deposit box
  • Telephone
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Toilet
  • Private bathroom
  • Heating
  • Slippers
  • Electric kettle
  • Wardrobe or closet
  • Clothes rack
  • Toilet paper
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Yukata
  • Tatami (traditional Japanese flooring)

• Twin Room - Disability Access - Non-Smoking

  Offering free toiletries, this twin room includes a private bathroom with a bath, a shower and a hairdryer. The twin room offers air conditioning, a wardrobe, a safe deposit box, an electric kettle, as well as a flat-screen TV. The unit has 2 beds.

  Max Occupancy: 2 (2 Adults)

  • Shower
  • Safety deposit box
  • Telephone
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Toilet
  • Private bathroom
  • Heating
  • Slippers
  • Electric kettle
  • Wardrobe or closet
  • Clothes rack
  • Toilet paper
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Yukata
  • Socket near the bed

• Family Room With Private Bathroom

  The spacious family room features air conditioning, tatami, as well as a private bathroom boasting a bath and a shower. The family room offers a wardrobe, a safe deposit box, an electric kettle, yukata and a flat-screen TV. The unit has 5 futons.

  Max Occupancy: 5 (5 Adults)

  • Shower
  • Safety deposit box
  • Telephone
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Toilet
  • Private bathroom
  • Heating
  • Slippers
  • Electric kettle
  • Wardrobe or closet
  • Clothes rack
  • Toilet paper
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Yukata
  • Tatami (traditional Japanese flooring)

• Standard Twin Room - Non-Smoking

  Offering free toiletries, this twin room includes a private bathroom with a bath, a shower and a hairdryer. The twin room offers air conditioning, a wardrobe, a safe deposit box, an electric kettle, as well as a flat-screen TV. The unit offers 2 beds.

  Max Occupancy: 2 (2 Adults)

  • Shower
  • Safety deposit box
  • Telephone
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Toilet
  • Private bathroom
  • Heating
  • Slippers
  • Electric kettle
  • Wardrobe or closet
  • Clothes rack
  • Toilet paper
  • Trash cans
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Yukata

• Superior Hollywood Twin Room - Non-Smoking

  Comes with a flat-screen TV, a safety deposit box and an private bathroom. Japanese yukata robes, a fridge and an electric kettle with green tea bags are included as well. Check-in is available from 14:00, and check-out time is 11:00.

  Max Occupancy: 2 (2 Adults)

  • Shower
  • Safety deposit box
  • Telephone
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Toilet
  • Private bathroom
  • Heating
  • Slippers
  • Sofa
  • Electric kettle
  • Wardrobe or closet
  • Clothes rack
  • Toilet paper
  • Trash cans
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Yukata
  • Socket near the bed

• Twin Room with View Bath - Non-Smoking

  Room located on the 7th floor. Comes with a flat-screen TV, a safety deposit box and an private bathroom. Japanese yukata robes, a fridge and an electric kettle with green tea bags are included as well. Check-in is available from 14:00, and check-out time is 11:00.

  Max Occupancy: 2 (2 Adults)

  • Shower
  • Safety deposit box
  • Telephone
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Toilet
  • Private bathroom
  • Heating
  • Slippers
  • Sofa
  • Electric kettle
  • Wardrobe or closet
  • Clothes rack
  • Toilet paper
  • Trash cans
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Yukata
  • Socket near the bed

• Suite Room with View Bath - Non-Smoking

  This suite located on the 7th floor features an electric kettle and air conditioning.

  Max Occupancy: 2 (2 Adults)

  • Shower
  • Safety deposit box
  • Telephone
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Toilet
  • Private bathroom
  • Heating
  • Slippers
  • Sofa
  • Electric kettle
  • Wardrobe or closet
  • Clothes rack
  • Toilet paper
  • Trash cans
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Yukata
  • Socket near the bed

• Comfort Twin Room - Non-Smoking

  Providing free toiletries, this twin room includes a private bathroom with a bath, a shower and a hairdryer. The twin room provides air conditioning, a wardrobe, a safe deposit box, an electric kettle, as well as a flat-screen TV. The unit offers 2 beds.

  Max Occupancy: 2 (2 Adults)

  • Shower
  • Safety deposit box
  • Telephone
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Toilet
  • Private bathroom
  • Heating
  • Slippers
  • Sofa
  • Electric kettle
  • Wardrobe or closet
  • Clothes rack
  • Toilet paper
  • Trash cans
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Yukata
  • Socket near the bed

Guest Reviews

• Titanicus (7/5): - The onsen is very nice and the outdoor bath is very good. The food buffet had various types of food, and the quality was acceptable for a buffet. Sadly, there is no all-you-can- drink soft drink as you had to pay extra for each glass of soft drink.
• Chun Yu (10/5): -
• Millie (7/5): Nice hotel - Friendly staff. Buffet dinner & breakfast is fair only, with atmosphere of a big canteen!
• Fumihito (9/5): 楽しい思い出をありがとうございます！ - 各種泉質の湯が豊富な温泉が良かったです。 また、サウナ設備が充実していたのがとても良かったです。 夕食、朝食も種類豊富で、美味しく頂けました。 お土産屋も大きく選ぶのがとても楽しかったです。 部屋の風呂がガラス張りで中が丸見えになってしまうので、たとえ夫婦であっても風呂を使用している時は、トイレを使えなく不便な思いでした。部屋の風呂はおしゃれ重視しなくていいかと思います。 お土産屋に置いてあった国稀のお酒(増毛町)の位置があまりにも違いすぎて、突っ込んでしまうところでした。笑
• Kaz (8/5): -
• So-Chow (4/5): It was ok. Nothing remarkable. Will try other onsens next time - I wanted a more exclusive service. The meals while many stations food was not great. The pasta needed to be cooked freshly and served on the spot
• Chiaman (10/5): 愛泡湯的人一定要來住看看的大型溫泉飯店~ - 大浴池雖然舊了點，但是維持得很好，圓頂浴池旁邊有三種不同成分的小池，只有半夜2點半到3點半是換場時間會關閉，其餘時間保持開放。大浴池的男湯女湯在單數日和雙數日會交換，所以建議大家可以入住當天和隔天都去就可以享受不同的風景。還有泡湯區裡面的座位休息區很寬廣舒適，也有提供各式各樣的保養品使用。 這次選擇一泊二食方案，餐廳有很貼心的製作了取餐區域說明卡，菜色非常豐富，也有很道地的日本小菜漬物，種類是我看過最多的。早餐可以自己做海鮮丼，甜蝦好好吃~座位區很大，很多人就穿著浴衣來用餐，非常有溫泉飯店的景致。房間裡面會有大小尺寸的浴衣各兩件，我覺得非常貼心，也有可以保暖的兩款外套，還有出乎意料好穿的拖鞋。 飯店對面就是溫泉街，旁邊就有seicomart，一路往上走就是地獄谷，很方便~ 備餐區域較難維持整齊，炸天婦羅比較油膩醬汁也普普。
• sumiko (9/5): -
• Wesley (10/5): Fantastic resort spot, great deal, onsen does not dissappoint - The baths are exceptional. Best saunas ever been to. Restaurant is good and open late. Japanese-style room was great, nice view. Helpful staff. Got a great deal. Needs a little paint, tile, caulking repair in the main onsen rooms, but they're still quite epic.
• David (10/5): Easy, relaxing and great stay. - Great for if you’re staying around the Death Valley area. A good handful of other hotels that are just about the same. Not a major difference between any. All seem very comfortable, relaxing hotels. Staff is very friendly and welcoming. Helpful on the check-in/check-out. They only have 2 elevators which you had to wait a few more minutes for the next one because the one is full. Other than that, no complaints.
• KAGASHIMA (8/5): リフレッシュできて、よかったです。 - 温泉も綺麗で、ちゃんと温度調整もまめにしていて、よかったです。 特にないです。
• Anawat (9/5): Great onsen hotel at Noboribetsu - Good location and very clean Nil
• tomoya (6/5): - 特にない
• Etsuko (5/5): 大浴場を日帰りで利用すれば十分。宿泊は他の旅館をオススメします。 - サウナ、大浴場は良かった 朝食と夕食のバイキングが美味しくなかった。 雑多な空間の中で食事することになるので、せっかく温泉に浸かっても、疲れる。 大浴場でスタッフが常に巡回しているので、気になってリラックス出来なかった。 また、大浴場のスタッフからタオルを使うなと一方的に言われた。理由もなく言い放つ言い方で、ホスピタリティは感じられなかった。
• NISHIKAKU (8/5): -
• Jinichi (7/5): - 客室が過ごしやすく快適だった 特にない
• Nnpgmail (10/5): - Food / room / onsen outdoor -
• Janice (8/5): -
• Chizuru (9/5): 人生で最高の家族旅行になりました！ - とにかく食事が美味しくて、夜のバイキングも朝のバイキングも最高てした！ 良くなかったというか、ブッキングコムの写真で取った部屋と実際の部屋が違っていたので「あれ？」とはなりましたが、それはあまり気にならないほど他が最高だったので良かったです！
• Hiroto (10/5): 最高 -
• AMORNRAT (9/5): โรงเเรมดี บรรยากาศ อาหารบุฟเฟ่ต์ดี เเต่พนักงานเช็คอินควรจัดการได้ดีกว่านี้ - ชอบห้องพักเเบบ japanese style อาหารบุฟเฟต์หลากหลายดีมาก ไม่ชอบตอนเช็คอิน เราจอง1ห้อง2คืน เเต่เเยกbooking เนื่องจากไม่เเน่ใจการเข้าพักในตอนเเรก เเต่สุดท้ายก็ตัดสินใจพักที่นี่2คืน เเต่พนักงานที่เช็คอินบอกไม่สามารถจัดการให้เราพักห้องเดิม2คืนได้เนื่องจากไม่เเจ้งล่วงหน้า เราจำเป็นต้องเปลี่ยนห้องในคืนที่2ทั้งที่เราจองห้องtypeเดียวกันทั้ง2คืน เเต่เราไม่เห็นด้วย เจ้าหน้าที่เช็คอินยืนยันคำเดียวว่าเป็นไปไม่ได้ จนเราต้องขอคุยกับผู้จัดการเท่านั้น โชคดีที่ผู้จัดการเข้าใจเเละช่วยจัดการให้ จึงทำให้การพักผ่อนยังคงเป็นประสบการณ์ที่ดี
• Hye Young (9/5): Great hot springs, location near bus station - Location is central Some rooms are dirty and old
• Diane (5/5): The Grand Hotel is more like a not so grand cruise ship - The onsens were beautiful, especially the larger outdoor one with large sauna. The property is run down. I felt like I stepped back in time…rooms have actual keys on a big plastic tag, the paint & wallpaper are peeling, the roof in one Onsen is in disrepair and walkways blocked off, the hotel looked and felt like an old cruise ship, especially the buffet dining area and the food was below expectations for the price paid.
• Shigeaki (7/5): 良いが所所に古さがある。 - 青鬼が良かった。 各部屋のドア枠、塗装が剥げて居るのがゲンナリした。 コインランドリーの奥客に見える部分だけでも片付けろ。
• 雄太 (2/5): 最後以外はよか - 温泉、ご飯はとても良かった！部屋もキレイで快適でした。 朝早いチェックアウト時社員がいないから１５分くらい待ってくださいと言われた、飛行機の時間もあるのにそれはないと思いました、その人の態度もあまり良くなかった
• Ashley (10/5): -
• Pastrana (10/5): -
• kazuko (8/5): -
• 齋藤 (8/5): - 夜も朝もブュッフェスタイルで料理がたくさんあり迷いました、とても美味しかったです！ 私はタトゥーが入っているのですが、温泉に入れました、入れない所がほとんどなのでとても良かったです。（間違っていたらすいません） 部屋からのロケーションくらいです
• MeiChun (10/5): -
• 진 (10/5): -
• yuka (8/5): - 部屋が広くて過ごしやすくて良かった。 露天風呂の滝が素晴らしい。温泉も温まる上がってからもぽかぽかしていた。 鍵🔑がカードキーじゃないから，いちいち鍵かけるて確認するのが手間かな。 バイキング料理，種類豊富なのは良かったけどご飯白米が美味しくなかったのが残念。
• Diane (10/5): It was an amazing experience for our first time in Japan - It was so very clean. The front desk staff was very helpful It was all good. Beautiful
• Masanori (4/5): 昭和にタイムトリップ❗️ - 部屋が広かった。 料理のバイキングが全然美味しくない。部屋の調度品が古く、昔の温泉旅館好きなら良いかも⁈
• Carmine (9/5): Very satisfied. - The listing of onsen times was not as clear as it might be. The 2:30-3:30 open time was for AM but I thought PM- was not clear.
• Otsuki (8/5): - 露天風呂、食事がよかったです 部屋の照明がもう少し、明るい方が良いかな？
• Sumol (8/5): Convenient location near Noboribetsu tourist attractions - A convenient base for exploring Noboribetsu, with easy access to major attractions like Noboribetsu Date Jidai Village (登別伊達時代村) and Jigokudani Valley (登別地獄谷). The hotel features a lovely outdoor onsen and is very spacious, making it great for groups. Room options include both Western-style beds and traditional futon, which is a nice flexibility for different preferences. What to consider: Dinner is served buffet-style and can get very crowded, especially during peak hours. Popular stations such as the steak counter often have long queues, so timing your meal helps. Dinner is buffet-style and can get quite busy during peak hours. Popular stations—especially the steak counter—tend to form long queues, so going a bit earlier or later can make the experience smoother.
• Keng (9/5): We had a wonderful stay with our family. The staff were very courteous and welcoming, and the location was excellent. A -
• ALEXANDER (10/5): - Все было замечательно, отличный шведский стол и Онсен! Такого нет
• Puiyee (8/5): -
• Cassandra (10/5): Hôtel fort sympathique - Très bel hôtel avec un service haut de gamme ! Le personnel est très efficace et agréable ! Notre chambre traditionnelle était spacieuse ⭐️⭐️⭐️⭐️⭐️
• yujeong (10/5): - 가파른 입구에 직원들이 내려와서 캐리어를 들어줬어요. 감동받았습니다. 작지만 야외온천이 있었습니다. 일출을 보고싶었는데 옥상이 개방 안되는것 같아서 창문으로 봤는데 그것도 나름 예뻤어요 뷔페에 탄산음료가 없습니다. 호지차 말차 이런거 밖에 없어요. 느끼해서 사이다 한 잔 하고 싶었는데 없어요. 맥주도 유료고 탄산음료도 유료입니다.
• Cristina (8/5): -
• Shih Han (9/5): 非常推薦來登別稱住宿的旅客 - 位置極佳，離巴士下車的地方很近，還有大浴池，泡起來非常舒服 沒有
• Suwannashom (10/5): Great onsen resort ! - Superb breakfast and dinner (buffet) High quality and variety of choice. No need to eat out side hotel. Onsen was big and wide, room was clean and spacious. Also located not far from tourist spot. Great !
• Yumiko (8/5): 良くなかった点はあったがまた泊まりたい - 温泉の種類が多く施設も綺麗で良かった。食事では鮮魚がとてもおいしかった。 外国人観光客の大浴場の使い方が良くなかった。大きいバスタオルで体を隠し大浴場に入ってる外国人親子がいたので見ていて少し不快な気持ちになった。それ以外はとても良かったです。
• Ngoc Hoa Gwendoline Kimber (9/5): -
• GeoRock (10/5): A serene onsen retreat with excellent service, delicious buffets, and relaxing rooms. - Onsen: Absolutely loved the onsen! The hotel offers a large onsen area with a variety of baths to try, including iron, salt, and sulphur baths. The outdoor onsen is especially serene, surrounded by beautiful scenery—just like the pictures. Dinner & Breakfast: The buffet dinner and breakfast offered an impressive variety. The hotel even provides a map to help guests navigate the area, which was a thoughtful touch. Location: While there may be hotels closer to Hell Valley, we appreciated this location at the end of Onsen Street. It provided a perfect starting point to explore the street at a leisurely pace before reaching the Hell Valley scenic area. Service: The staff were experienced, professional, and attentive throughout our stay. Room: We stayed in the futon rooms, and it was one of the best sleeps of our trip—very comfortable and relaxing. While the hotel has a slightly more traditional, older charm, and the pathways to the buffet and onsen are not immediately apparent, these small details were easily navigated and did not detract from the overall comfort, enjoyment, or memorable experience of our stay.
• Roxanne (9/5): -
• Pate (10/5): - 飯店位置離公車站，走路距離3分鐘，交通非常方便，日式家庭房非常復古風，很適合第一次到日本旅遊的遊客入住
• Pei Chia (9/5): We love the outdoor onsen , the dinner n the location . - Very close to shops n bus stop . Only 3 mins walk . Super convenient. Near the hell valley too . I love the public onsen and they change the man and women onsen alternate day so that we can enjoy different outdoor onsen . Love the water fall outdoor onsen . Great experience . The dinner cost 7700 yen if you can eat crab then should give it a try . The private onsen not really great because just like a big bath tub in the room . Don’t recommend at all . Moreover have to pay extra . No way to breathe fresh air . Only one washing machine n dryer . Should have fitted a few washing machine . Staff speaks limited English or not at all .
• Iván (8/5): - Nice location, amazing onsen. The room private bathroom was very small, which I get that you are expected to use the onsen itself but still, I barely fit in it.
• ALEKSEI (10/5): - Чистый номер, вежливый персонал, удобное местоположение, классный онсэн -
• Christopher (8/5): -
• s (10/5): -
• HIROMI (9/5): -
• Sue Siu Mui (9/5): - The outdoor onsen
• Eus (6/5): - Los Onsen Las cucarachas en la habitación
• NAKAHATA (8/5): -
• NAKAHATA (9/5): - バイキングのメニューがとても良かったし美味しかったです。 品数も多くて満足しました。 お風呂にタオルが備え付けてありお風呂に入るたびに新しいのが使えて手ぶらで行けるのが良かった。 和室に泊まったのですが広くて快適でした。 もう少しお風呂が熱かったら良かったかな。
• WEN CHANG (10/5): - 乾淨舒適
• 漪云外公 (10/5): 值得给朋友及家人推荐 - 酒店晚上自助餐确实如众多旅客一致肯定的优质！不管是菜品的选择，还是酒店厨师选择的加工方式都恰到好处！ 晚上自助餐时免费提供的饮料偏少（与富士湖周边的日式酒店对比）
• Lisa (10/5): Very nice hotel 100% recommended - The staff were so helpful, it had a bar to rest in after a long day out, the food in the restaurant is buffet style and has everything you could want
• Joana (8/5): Nice onsen a bit overpriced if you don't need all facilities - The room was quite spacious and the bed was comfortable. The buffet dinner and breakfast has a large variety of options. It will be worth the price if you're really hungry. Drinks included in the dinner are quite limited (maybe this was made clear ahead of stay, but I wasn't aware). The hotel has many facilities on site for those wanting some entertainment. The onsen is quite big, and although the hotel is very large, I never found the bath to be full. They swapped the women and men section in different occasions, which was great to check out both options (there is one that has a lovely outdoor area overlooking a waterfall). The staff was welcoming even with basic English. The town is quite small and the hotel is conveniently located in the "center" near the bus stop, and walking distance to the nature attractions. I was on the 402 and the "view" is still the building in front, which wouldn't be much of an issue for one night if it wasn't the ventilation system making noise almost all the time.
• Shelby (10/5): -
• Andy (9/5): -
• Eugene (10/5): - Room was really nice and clean. Layout was good with the onsen
• Shana (10/5): - Helpful, friendly staff, decent size room and bathroom, beautiful outdoor onsen, nice quaint neighborhood.
• René (7/5): Gutes Hotel mit toller Onsen-Auswahl - Sehr schöne Auswahl an Onsen-Becken (Eisen-; Salz-; Sulfur-Bad) und ebenfalls Waren Sauna-Bereiche vorhanden. Oftmals lange Wartezeiten bei den Fahrstühlen - besonders zu Stoßzeiten, wie Abendessen, etc.
• Ties Xander (10/5): -
• Claire (7/5): -
• yoshiko (8/5): -
• Norman (5/5): - Good onsen Dining facilities were poor
• Fuji (6/5): -
• Brigitte (8/5): Central hotel with good facilities - Very helpful receptionist helped with online bus booking. Lovely Onsen. Staff generally helpful. Public bath under maintenance outside the advertised time and only warning in Japanese. Izakaya understaffed. Only one coin washer/dryer where there was clearly more demand
• Janet Ho (10/5): - Convenient
• Marc (7/5): Rundreise in Hokkaido - Lage toll, Onsen sehr gut, Frühstücksbuffet sehr umfangreich, Personal sehr freundlich und hilfsbereit. Das Futon Bett war leider nur eine Schaumstoffmatte, so dass man direkt auf dem Tatami Boden liegt. Ich fand es deshalb nicht sehr komfortabel.
• 野村 (8/5): -
• masanori (10/5): -
• Yu (8/5): Excellent onsen water quality - It seems someone was smoking in a non smoking room. It is a bit cigarette- smelly
• Izumi (1/5): 最悪です - ありません 暑い、湿気がすごい、部屋は最悪 もう行きたくないです
• Leigh Anne (8/5): - Outdoor onsen very nice. Property needs some updating.
• R IKA (8/5): ゆっくりと過ごせて良かったと思います - お風呂とご飯のレパートリーが多くて選ぶ楽しみがあってとても良かった お部屋は綺麗に清掃はされていたが古い感じはしました。 大浴場にフェイスタオルやバスタオルが常備されていたのはすごく良かったが着替えなどを入れて持っていくカゴか袋が欲しかった
• Nataporn (8/5): Very good - Breakfast and dinner. Fancy Onsen!! The carpet is a bit old and dusty
• Kai (7/5): Good -
• Sin (5/5): The hotel is old and dirty。 I will not be recommending this hotel。 - Onsen is ok. The Japanese tatami room is so dated。 The room smells bad, is very dirty and old。 The hotel looks different from the picture on the internet, as I did not expect the hotel to look so rundown。 Should provide complimentary bottled drinking water。
• Owen (9/5): A comfortable well located hotel in Noboribetsu Onsen. - Lovely location in the thermal area of Noboribetsu Onsen, close to bus station. Spacious, comfortable newly renovated room with our own onsen bath with view into trees. Very comfortable bed. Buffet style dining had many options and was enjoyed. We appreciated the Yuyu liner bus service which we used to travel from Sapporo to the Grand Hotel made the journey convenient. Nothing
• Janelle (6/5): - The Japanese style room did feel old and not particularly clean, the bathroom smelled bad. Sulfur smell in the room was too strong from the hot springs. No one was very friendly and I just felt out of place staying here as an American. Buffet was just weird, not very good, and extremely overpriced. Onsen was an experience though.
• June (10/5): Exceptional -
• Tasayu (10/5): Exceptional -
• Keith (8/5): Nice although a little dated. - Nice place with kind and helpful staff, although very limited English. The room and facilities are a little dated. Breakfast was expensive, but sumptuous, although a little tough for vegetarian westerners. Nice Onsen.
• Vicky (5/5): Grand hotel but not so grand in smell. - The location. The dinner. The whole entire floor smelt of smoke. My room even though was a non smoking room, stunk of smoke. It was hard to breathe. I could not wait to leave and check out. The public bath was good was happy to only stay for a night.
• Lee (8/5): Very good - Onsen Nil
• Melissa (8/5): Very comfortable stay - We had a very spacious and clean room, with comfortable futon. We liked the little tea treat that was included, they refreshed and changed it on different days. Beautiful baths with reasonable variety (no massage based ones though) and it was helpful the type of bath was in English as well. Staff were very friendly. Great breakfast buffet with plenty of variety. Location was walking distance to shops/konbini and Jigokudane valley. Our shower room smelt weirdly fishy. They didn't change our towels or bedding linen for us even though we put them in a corner.
• Mccranie (10/5): Exceptional -
• Jennifer (6/5): - The onsen was lovely and staff were very accommodating and kind. We were in a traditional room which had broken cabinets and in need of repair and renovation. There was only one coin laundry machine which is surprising for such a large hotel.
• maya (10/5): - This hotel is my new favorite hotel. It is understated yet manage to wow me in every aspect. The staff are extra nice. Omi san who practically does the front desk and interpreter went above and beyond to help. He was patient yet thorough. We will definitely return.
• Boon (8/5): Enjoyable stay but will try something else next visit - Good location. Good buffet spread. Good onsen amenities Staff manning operator line does not speak English
• Siang Kwang (8/5): - The check in was fast & easy and the staff are friendly & helpful
• Alvin (8/5): - The onsen facility was superb. Staff service at the dining hall could be better.

Photos