Grand Hotel Eurasia

Location: Zholdasbekov Street 9A, Almaty, kz

Star Rating: 4 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: 02:00 PM - 12:00 AM

Check-out: 12:00 PM

Amenities & Facilities

• Offsite parking discounted rates available
• Fitness facilities (surcharge)
• Parking
• Non-smoking rooms
• Room service
• Lift / Elevator
• Luggage storage
• Express check-in/check-out
• Safety deposit box
• Fax/photocopying
• Soundproof rooms
• Ironing service
• Ski storage
• Private check-in/check-out
• Kids' outdoor play equipment
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Cashless payment available
• Fire extinguishers
• Sanitized tableware & silverware
• Contactless check-in/check-out
• Invoice provided
• Guests can opt-out any cleaning services during stay
• Smoke alarms
• Shared stationery like menus, pens are removed
• Key access
• CCTV outside property
• 24-hour security
• Delivered food - securely covered
• Security alarm
• Key card access
• ATM/banking
• Ski storage
• Television in common areas
• Front desk (limited hours)
• Ski-in/ski-out access
• Express check-in
• Free wired internet
• Ski equipment rentals on site
• Ski lessons on site
• Self parking (surcharge)
• Offsite parking discounted rates available
• Fitness facilities (surcharge)
• Internet access
• Housekeeping on request
• Reception hall
• Secured parking
• Garage
• Ski lift privileges
• Snow sports gear

Rooms Available

• Standard Double or Twin Room

  Max Occupancy: 3 (2 Adults)

• Luxury Double or Twin Room, 1 King Bed, Hot Tub, City View

  1 King Bed

  377-sq-foot room with city views

  
  

  Internet - Free WiFi

  Entertainment - 38-inch flat-screen TV with cable channels

  Food & Drink - Refrigerator, minibar (fees may apply), coffee/tea maker, and electric kettle

  Sleep - Blackout drapes/curtains and bed sheets

  Bathroom - Private bathroom, bathtub or shower, bathrobes, and slippers

  Practical - Safe, free weekday newspaper, and desk; cribs (free) available on request

  Comfort - Climate-controlled air conditioning and daily housekeeping

  Non-Smoking

  Max Occupancy: 3 (3 Adults)

  • Coffee/tea maker
  • Minibar
  • Safety deposit box
  • TV
  • Telephone
  • Hair dryer
  • Bathrobe
  • Refrigerator
  • Desk
  • Private bathroom
  • Slippers
  • Electric kettle
  • Bottle of water
  • Daily housekeeping
  • Free Local calls
  • Blackout drapes/curtains
  • Free WiFi
  • Free cribs/infant beds
  • Bedsheets provided

• Standard Double or Twin Room, 1 Bedroom

  1 King Bed OR 2 King Beds

  269 sq feet

  
  

  Internet - Free WiFi

  Entertainment - 38-inch flat-screen TV with cable channels

  Food & Drink - Refrigerator, minibar (fees may apply), coffee/tea maker, and electric kettle

  Sleep - Blackout drapes/curtains and bed sheets

  Bathroom - Private bathroom, bathtub or shower, bathrobes, and slippers

  Practical - Safe, free weekday newspaper, and desk; rollaway beds (free) available on request

  Comfort - Climate-controlled air conditioning and daily housekeeping

  Non-Smoking

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Minibar
  • Safety deposit box
  • TV
  • Telephone
  • Hair dryer
  • Bathrobe
  • Refrigerator
  • Desk
  • Private bathroom
  • Slippers
  • Electric kettle
  • Bottle of water
  • Daily housekeeping
  • Free Local calls
  • Blackout drapes/curtains
  • Free WiFi
  • Bedsheets provided

• Standard Single Room, 1 King Bed

  1 King Bed

  215 sq feet

  
  

  Internet - Free WiFi

  Entertainment - 38-inch flat-screen TV with cable channels

  Food & Drink - Refrigerator, minibar (fees may apply), coffee/tea maker, and electric kettle

  Sleep - Blackout drapes/curtains and bed sheets

  Bathroom - Private bathroom, bathtub or shower, bathrobes, and slippers

  Practical - Safe, free weekday newspaper, and desk; rollaway beds (free) available on request

  Comfort - Climate-controlled air conditioning and daily housekeeping

  Non-Smoking

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Minibar
  • Safety deposit box
  • TV
  • Telephone
  • Hair dryer
  • Bathrobe
  • Refrigerator
  • Desk
  • Private bathroom
  • Slippers
  • Electric kettle
  • Bottle of water
  • Daily housekeeping
  • Free Local calls
  • Blackout drapes/curtains
  • Free WiFi
  • Bedsheets provided

• Superior Double or Twin Room

  Offering free toiletries and bathrobes, this twin/double room includes a private bathroom with a shower, a hairdryer and slippers. The twin/double room's kitchenette, which features a refrigerator and a microwave, is available for cooking and storing food. The air-conditioned twin/double room offers a flat-screen TV with satellite channels, a tea and coffee maker, a dining area, a wardrobe as well as city views. The unit offers 2 beds.

  Max Occupancy: 3 (2 Adults)

  • Coffee/tea maker
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Kitchenette
  • Bathrobe
  • Refrigerator
  • Desk
  • Fan
  • Toilet
  • Microwave
  • Private bathroom
  • Dressing room
  • Shared toilet
  • Slippers
  • Satellite channels
  • Dining area
  • Electric kettle
  • Wardrobe or closet
  • Cleaning products
  • Dining table
  • Upper floors accessible by elevator
  • Upper floors accessible by stairs only
  • Clothes rack
  • Toilet paper
  • Bottle of water
  • Trash cans
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Socket near the bed
  • Accessible by lift
  • Smoke alarm
  • Fire extinguisher
  • Key card access
  • Window
  • Single-room air conditioning for guest accommodation

• Superior Suite

  This suite features a hot tub. This suite features 1 living room, 1 separate bedroom and 1 bathroom with a bath and free toiletries. The suite's kitchenette, which has a refrigerator and a microwave, is available for cooking and storing food. The air-conditioned suite features a flat-screen TV with satellite channels, a tea and coffee maker, a seating area, a dining area as well as city views. The unit has 3 beds.

  Max Occupancy: 3 (2 Adults)

  • Coffee/tea maker
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Kitchenette
  • Bathrobe
  • Refrigerator
  • Desk
  • Seating Area
  • Fan
  • Toilet
  • Microwave
  • Private bathroom
  • Dressing room
  • Shared toilet
  • Slippers
  • Satellite channels
  • Sofa
  • Dining area
  • Electric kettle
  • Wardrobe or closet
  • Cleaning products
  • Dining table
  • Upper floors accessible by elevator
  • Upper floors accessible by stairs only
  • Clothes rack
  • Toilet paper
  • Sofa bed
  • Adapted bath
  • Bottle of water
  • Trash cans
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Socket near the bed
  • Accessible by lift
  • Smoke alarm
  • Fire extinguisher
  • Key card access
  • Window
  • Single-room air conditioning for guest accommodation

• Budget Double Room

  Featuring free toiletries and bathrobes, this double room includes a private bathroom with a shower, a hairdryer and slippers. The double room's kitchenette, which has a refrigerator and a microwave, is available for cooking and storing food. The air-conditioned double room features a flat-screen TV with satellite channels, a tea and coffee maker, a dining area, a wardrobe as well as city views. The unit has 1 bed.

  Max Occupancy: 3 (2 Adults)

  • Coffee/tea maker
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Kitchenette
  • Bathrobe
  • Refrigerator
  • Desk
  • Fan
  • Toilet
  • Microwave
  • Private bathroom
  • Dressing room
  • Shared toilet
  • Slippers
  • Satellite channels
  • Dining area
  • Electric kettle
  • Wardrobe or closet
  • Cleaning products
  • Dining table
  • Upper floors accessible by elevator
  • Upper floors accessible by stairs only
  • Clothes rack
  • Toilet paper
  • Bottle of water
  • Trash cans
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Socket near the bed
  • Accessible by lift
  • Smoke alarm
  • Fire extinguisher
  • Key card access
  • Window
  • Single-room air conditioning for guest accommodation

Guest Reviews

• Alua (5/5): -
• Nurzhan (10/5): - Хорошо
• jamil (5/5): -
• Zhanna (7/5): - Локация топ, через дорогу ТЦ Достык Плаза, кафе и рестораны. Сам отель находится в одном здании с ТЦ Евразия, что очень удобно. Персонал отличный, уборка каждый день.
• Azamat (10/5): -
• Светлана (8/5): - Рядом с доставкой плаза-отличное расположение, внутри трк, все прекрасно Завтрак не входит, кондиционер не работает, лифты медленные, воду надо набрать в другом этаже, шумоизлоция ноль.
• Aibek (8/5): -
• Askar Kussainov (5/5): -
• Ruslan (5/5): -
• haoyu (10/5): -
• haoyu (10/5): -
• Адиль (10/5): -
• Екатерина (10/5): -
• Эдыгар (10/5): -
• Mira (10/5): -
• Жания (9/5): -
• Mohammad Asad (7/5): -
• Anel (10/5): -
• Samat (10/5): - Чисто Карту не принимают и отправляют за наличкой
• Medine (1/5): Самый страшный отель в Алмате - Самый ужасный отель в Алмате! Туалет воняет страшным запахом, если у вас голова не бронируйте этот отель 🤦🏻‍♀️ Отель для алкаши
• Ganbat (1/5): - The location of the hotel was nice, but the service was poor. I chose it because it had breakfast, but when I arrived, the breakfast was canceled. Scam
• Ganbat (1/5): Scam - The location of the hotel was nice, but the service was poor. I chose it because it had breakfast, but when I arrived, the breakfast was canceled. Scam
• Alybaeva (10/5): -
• AITALINA (8/5): -
• Shyngys (4/5): -
• Кузнецов (5/5): Сменить весь персонал ! Поменять мебель и все прочее ! - Не постучавшись и не предупредив в принципе, что кто-то придет, горничная вместе с сантехником открыли дверь сами, и хотели войти в номер, это был шок конечно) колхозный отель, все старое, много чего не работает, изнутри даже не закроешься, замок не рабочий !
• Yerbol (1/5): -
• Nadezda (9/5): -
• Каирбекова (3/5): - Отель какой-то притон. Звукоизоляции нет и все слышно с других номеров. Также номер оформленный был вообще без окон, о чем не отмечается тут. Пришлось доплачивать, чтобы перевели в номер с окнами.
• Dilshad (1/5): -
• Atay (10/5): -
• Amantay (4/5): - Ничего Все
• Azim (4/5): - Не было заявленного вида из окна, хотя при бронировании это указывалось. При первом же заселении почувствовал жёсткий запах сырости и тухлятины из ванной. Кондиционер не работал, так как по словам персонала "его включают только летом". Даже вытяжка не работала! Стены тонкие, слышно то, что слышать не обязательно. Однажды посреди ночи услышал просто жёсткие женские крики, как будто сломали руку без наркоза. Я в шоке просто
• Artur (5/5): -
• Boris (5/5): You can get by even with those multiple inconveniences and annoyances if you need to stay in that particular area. - Location, staff *The temperature outside was in 70s and 80s F, the heat was on. *AC did not work no matter what settings we chose. *Hotel provides bottled water for drinking, but they were out of it half the time. *Active ventilation in the bathroom was broken, natural ventilation was non-existent. This resulted in a pervasive musty smell. Bath did not seem to have a trap, so more unpleasant smells came out of there. *We needed two separate beds, so they just separated one king size bed into two full beds. It would have been fine, but now the pillows blocked the outlets that were needed for phone charging etc. *The room fridge was ancient, and rusty on the inside. It worked though. *Electric kettle was rusty on the inside, had a super-short cord, and no convenient outlet next to where it was located. Our options were to use the outlets next to the bed, or 4” off the floor on the opposite end of the room. It worked though. *There no bath robes
• Anuar (8/5): -
• Hussain (9/5): - Staff was friendly and service is very good Rooms should have been better ...
• Tcvirova (6/5): Overall, my stay was convenient thanks to the great location, but the room quality and overall comfo - I really liked the location of the hotel. It was very close to the place I needed, as well as to important city events. The location was also very convenient for restaurants and walking around the city, which made my stay especially comfortable and enjoyable. What I didn’t like was the quality of the room. For example, there was no handle in the bathroom, which was inconvenient. It would also be great to have a microwave in the room, especially since there is no breakfast available at the hotel. Another issue was that the area was very crowded. Since the hotel is located in a building where various events take place and right next to a shopping center, there are always a lot of people around. Because of that, I didn’t always feel very safe.
• Aibek (10/5): -
• Nicholas (5/5): - The hotel needs modernisation. The furniture and decor are out of date.
• ASKIN (3/5): -
• ASKIN (3/5): -
• Mehta (6/5): -
• Дамир (9/5): -
• Kemal (1/5): -
• Dias (10/5): -
• Данил Алексеев (7/5): -
• Raushan (7/5): -
• Veronika (9/5): -
• Veronika (10/5): -
• Veronika (9/5): -
• Behzod (9/5): -
• Samat (10/5): -
• Адильжан (8/5): - местоположение и цена вай фай в константе не очень работает, воды нету
• Ilwt83 (8/5): - Хорошо, чтобы переночевать
• Syrlybekov (10/5): -
• Simbirkin (8/5): -
• Saniya (8/5): -
• Zerde (4/5): -
• Emin (5/5): -
• Оралхан (7/5): -
• Maira (10/5): - Очень чистый отель, расположение удобное в центре города.
• Kazbayeva (10/5): -
• Куандык (10/5): -
• Yerlan (7/5): -
• Amantay (4/5): -
• Baoxin (10/5): -
• Roman (8/5): -
• dmitrii (8/5): -
• Серик (3/5): - Не уютно
• Oleg (8/5): - Запах в туалетной комнате.
• Mohamed Nihas (8/5): Good stay with proper facilities inside hotel and the location is good too. - Good stay. Nothing
• Амирханова (10/5): -
• Bakhytzhan (3/5): - Единственный плюс это расположение рядом с консульством США. Цена не соответствует реальности, гостиница ужасная.
• Aidyn (10/5): -
• Yerlan (10/5): -
• Dulat (6/5): -
• عبدالرحمن (8/5): -
• Аян (6/5): - Расположение Шумно, требуется усилить уборку
• Zukhra (3/5): -
• Andrey (7/5): - Хорошее расположение, хороший матрас Очень старый отель. Шумоизоляции нет, убирают нерегулярно, санузлы ушатаные, охраны по сути нет - отель располагается в здании торгового центра с свободным доступом кого угодно. Из преимуществ - хорошие матрасы и подушки, цена, расположение.
• Nargiza (7/5): -
• Adil Shavak (7/5): -
• Zarina (3/5): - Очень сильно воняет канализацией и сыростью, не возможно было находится в ванной
• MalikTogussov (7/5): -
• Meg (7/5): -
• Saule (7/5): -
• Nataliia (7/5): -
• Berik (5/5): -
• Harsh Puri (5/5): - Location was good Poor facilities, place was not very clean., cupboard door almost fell on my wife
• Azizbekova (4/5): -
• Александр (10/5): -
• Александр (10/5): -
• 叶心 (8/5): -
• Nadezhda (10/5): -
• Токжуманов (5/5): -
• ARA (7/5): -
• Cunty McCuntFace (4/5): - Room wouldn't go below 32°c Booking confirmation has the wrong check in time Man at check in was an absolute jobsworth
• Ернияз (6/5): -
• Айгуль (10/5): -

Photos