Hotel Jay Suites

Name: Hotel Jay Suites
Address: Chhusya Galli, Jyatha, Thamel -30, Kathmandu, 44600, Kathmandu, NP

Location: Chhusya Galli, Jyatha, Thamel -30, Kathmandu, 44600, Kathmandu, NP

Star Rating: 3 Stars

Property Type: Hotels

About this Property

Recreation Amenities and Rooftop Terrace - Explore the city with bicycles to rent or unwind on the rooftop terrace with stunning views.

Dining Options and Bar/Lounge - Indulge in delicious meals at the restaurant, order in with room service, and sip on refreshing drinks at the bar/lounge.

Convenient Features and Comfortable Rooms - Benefit from complimentary Wi-Fi, concierge services, and babysitting. Rest in individually furnished rooms with modern amenities like LED TVs, pillowtop beds, and rainfall showers.

Embark on a memorable stay at Hotel Jay Suites, ideally situated in the heart of Kathmandu's vibrant Thamel district. Book now to experience comfort and convenience during your adventure in the city!

Important Information

One child 4 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
Only registered guests are allowed in the guestrooms.
No pets and no service animals are allowed at this property.

Policies

Check-in: 02:00 PM - anytime

Check-out: 12:00 PM

Instructions: This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

Amenities & Facilities

Express check-out
Lot hours - 24 hours
Offsite parking discounted rates available
Free WiFi
24-hour front desk
Terrace
Luggage storage
Express check-in/check-out
Designated smoking area
Concierge service
Elevator
ATM/banking
Breakfast available (surcharge)
Television in common areas
Library
Safe-deposit box at front desk
Free newspapers in lobby
Express check-out
Express check-in
Tours/ticket assistance
Self parking (surcharge)
Computer station
Rooftop terrace
Airport transportation - pickup (surcharge)
Offsite parking discounted rates available
Designer stores on site
Art gallery on site
Reception hall
Covered parking
Secured parking
Lot hours - 24 hours
Casino nearby
Horse riding nearby

Rooms Available

Deluxe Twin Room

2 Twin Beds
269 sq feet

Layout - Separate sitting area
Internet - Free WiFi
Entertainment - 32-inch LED TV with premium channels and pay movies
Food & Drink - Refrigerator, minibar (fees may apply), electric kettle, and room service (limited hours)
Sleep - Pillowtop bed, Egyptian cotton linens, and a down duvet
Bathroom - Private bathroom, slippers, and a shower with a rainfall showerhead
Practical - Safe, free newspaper, and desk
Comfort - Daily housekeeping and climate-controlled heating and air conditioning
Accessibility - Low-height counters and sink
Need to Know - No rollaway/extra beds available
Non-Smoking

Max Occupancy: 2 (2 Adults)
- Minibar
- Shower
- Safety deposit box
- TV
- Air conditioning
- Refrigerator
- Desk
- Private bathroom
- Slippers
- Electric kettle
- Wardrobe or closet
- Bottle of water
- Room service (limited hours)
- Wheelchair accessible
- Free newspaper
- Daily housekeeping
- Free Local calls
- Premium bedding
- Separate sitting area
- Free WiFi
- Down comforter
- Pillowtop mattress
- Rainfall showerhead
- No rollaway/extra beds
- Bedsheets provided
- Low-height counters/sink
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
Family Room

1 Queen Bed and 1 Twin Bed
322 sq feet

Layout - Separate sitting area
Internet - Free WiFi
Entertainment - 32-inch LED TV with premium channels and pay movies
Food & Drink - Refrigerator, minibar (fees may apply), electric kettle, and room service (limited hours)
Sleep - Pillowtop bed, Egyptian cotton linens, and a down duvet
Bathroom - Private bathroom, slippers, and a shower with a rainfall showerhead
Practical - Safe, free newspaper, and desk; rollaway beds (surcharge) available on request
Comfort - Daily housekeeping and climate-controlled heating and air conditioning
Accessibility - Wheelchair accessible
Non-Smoking

Max Occupancy: 3 (3 Adults)
- Minibar
- Shower
- Safety deposit box
- TV
- Air conditioning
- Refrigerator
- Desk
- Private bathroom
- Slippers
- Electric kettle
- Wardrobe or closet
- Bottle of water
- Room service (limited hours)
- Wheelchair accessible
- Free newspaper
- Daily housekeeping
- Free Local calls
- Premium bedding
- Separate sitting area
- Free WiFi
- Down comforter
- Pillowtop mattress
- Rainfall showerhead
- Bedsheets provided
- Low-height counters/sink
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
Deluxe Double Room

1 King Bed
280 sq feet

Layout - Separate sitting area
Internet - Free WiFi
Entertainment - 32-inch LED TV with premium channels and pay movies
Food & Drink - Refrigerator, minibar (fees may apply), electric kettle, and room service (limited hours)
Sleep - Pillowtop bed, Egyptian cotton linens, and a down duvet
Bathroom - Private bathroom, slippers, and a shower with a rainfall showerhead
Practical - Safe, free newspaper, and desk
Comfort - Daily housekeeping and climate-controlled heating and air conditioning
Accessibility - Low-height counters and sink
Need to Know - No rollaway/extra beds available
Non-Smoking

Max Occupancy: 2 (2 Adults)
- Minibar
- Shower
- Safety deposit box
- TV
- Air conditioning
- Refrigerator
- Desk
- Private bathroom
- Slippers
- Electric kettle
- Wardrobe or closet
- Bottle of water
- Room service (limited hours)
- Wheelchair accessible
- Free newspaper
- Daily housekeeping
- Free Local calls
- Premium bedding
- Separate sitting area
- Free WiFi
- Down comforter
- Pillowtop mattress
- Rainfall showerhead
- No rollaway/extra beds
- Bedsheets provided
- Low-height counters/sink
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
Deluxe Apartment, 1 Bedroom, Kitchenette, City View

1 Double Bed and 1 Twin Bed
398 sq feet

Layout - Bedroom, living room, and dining area
Internet - Free WiFi
Entertainment - 32-inch LED TV with premium channels and pay movies
Food & Drink - Kitchenette with refrigerator, microwave, and electric kettle
Sleep - Pillowtop bed, Egyptian cotton linens, and a down duvet
Bathroom - Private bathroom, slippers, and a shower with a rainfall showerhead
Practical - Safe, free newspaper, and desk; rollaway beds (surcharge) available on request
Comfort - Daily housekeeping and climate-controlled heating and air conditioning
Accessibility - Wheelchair accessible
Smoking And Non-Smoking

Max Occupancy: 4 (4 Adults)
- Minibar
- Shower
- Safety deposit box
- TV
- Air conditioning
- Kitchenette
- Refrigerator
- Desk
- Microwave
- Private bathroom
- Slippers
- Electric kettle
- Wardrobe or closet
- Bottle of water
- Room service (limited hours)
- Wheelchair accessible
- Free newspaper
- Daily housekeeping
- Free Local calls
- Premium bedding
- Separate sitting area
- Separate dining area
- Free WiFi
- Down comforter
- Pillowtop mattress
- Rainfall showerhead
- Smoking and Non-Smoking
- Bedsheets provided
- Low-height counters/sink
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
Deluxe Triple Room, 3 Twin Beds

3 Twin Beds
323 sq feet

Layout - Separate sitting area
Internet - Free WiFi
Entertainment - 32-inch LED TV with premium channels and pay movies
Food & Drink - Refrigerator, minibar (fees may apply), electric kettle, and room service (limited hours)
Sleep - Pillowtop bed, Egyptian cotton linens, and a down duvet
Bathroom - Private bathroom, slippers, and a shower with a rainfall showerhead
Practical - Safe, free newspaper, and desk; rollaway beds (surcharge) available on request
Comfort - Daily housekeeping and climate-controlled heating and air conditioning
Accessibility - Low-height counters and sink
Non-Smoking

Max Occupancy: 3 (3 Adults)
- Minibar
- Shower
- Safety deposit box
- TV
- Air conditioning
- Refrigerator
- Desk
- Private bathroom
- Slippers
- Electric kettle
- Wardrobe or closet
- Bottle of water
- Room service (limited hours)
- Wheelchair accessible
- Free newspaper
- Daily housekeeping
- Free Local calls
- Premium bedding
- Separate sitting area
- Free WiFi
- Down comforter
- Pillowtop mattress
- Rainfall showerhead
- Bedsheets provided
- Low-height counters/sink
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available

Guest Reviews

Timothy (10/5): - I have stayed here before and I will continue to come back. I would say the best part always is the incredible staff from the front desk to housekeeping. They are sincerely pleasant and extremely helpful. I had a challenge of missing luggage from the airport and they jumped in by helping me get updates from the airport to navigating my search to acquire items I needed immediately. The hotel is centrally located in Thamel, it’s clean, well kept, and a hands down bargain in my opinion.
Gonzalo (10/5): - I had a wonderful stay at this hotel. The location is very convenient, the facilities are clean and comfortable, and the atmosphere is calm and pleasant. I want to give special thanks to Sagar, who was incredibly kind and helpful throughout my stay. He assisted me with everything I needed, always with a smile. Thanks to him, my experience in Kathmandu was even better. I highly recommend this place!
Jinsoo (10/5): Good cost effectiveness hotel - Considering the rate and the location, Jay suites must be the best choice. The floor in the room is very dusty. If the room floor is clean, it will be the perfect.
Geneviève (10/5): - The room is nice and clean. The food is good.
Kylie (10/5): - Staff are lovely, the hotel is in a good area and nice and clean
Parag (10/5): - The property is well located in Thamel and suites are clean and staff is welcoming.
Chhewang (10/5): - Everyone was very hospitable. Thank you so much Hotel Jay Suites for your wonderful hospitality.
Chhewang (10/5): - Everything was perfect.
Pavel (10/5): - Great location and friendly staff. Highly recommend!
Valeriy (6/5): - Not bed. Nice staff
Sean (10/5): - Super friendly and attentive staff. Excellent breakfast choices. Highly recommend.
John (10/5): - I have stayed at Jay Suites on two occasions and will definitely stay again if I return to Kathmandu. The owner and all staff were excellent, everything worked, and it was decent value for the money. You might find a room for a bit cheaper but will there be hot water, working AC, eorking remote control, elevator, in-room fridge, free water, good breakfast, etc? You get that and more at Jay Suites.
Kira (2/5): - The hotel is really nice and in a nice location but it was not clean at all and had awful large stains on the pillows and bedding and the beds were small and mattress old and some with broken springs. Also i did not get a welcome drink which is part of my membership perks for this booking
Nandini (2/5): - air conditioner did not work, bathroom door did not close, bathroom dirty. we stay only one night even we booked for two nights. terrible experience
John (10/5): - I initially booked 2 nights but ended up staying for 8. You might find something that looks similar and is a few dollars cheaper but I didn’t even go hunting once I found that Jay Suites had an elevator, powerful AC with a simple on-off controller, a good bed, excellent shower with unlimited hot water, an in-room fridge with 2 free 1 litre bottles of water daily, and a better than average breakfast for about $5. The staff were exceptionally friendly and dealt with one minor plumbing issue quickly and efficiently. If you’re staying in Thamel, it would be tough to beat this place for the price.
John (8/5): - Two days in and no negatives so far. They have an elevator (neighbouring hotel does not for similar price), the room is comfortable and service is friendly and efficient. Good value for the money.
Sarbjit (2/5): - This is not a 3 star facility. The rooms are crawling with small bugs. The mattress was terrible. The odour in the rooms was also aweful. I would not recommend this hotel.
Ana (10/5): - Jay Suites is an excellent hotel in an excellent location! The staff are so kind and welcoming, and also very helpful in organizing anything you want to do in the city, and answer any questions you have about visiting Nepal. We will definitely be back. Thank you so much!
Kundan (10/5): - Very friendly staff. Respect and respond to your request in a timely manner.
Christine (10/5): - L’accueil a été exceptionnel et le personnel était très attentionné. Je recommande fortement cet hôtel pour un séjour à Kathmandou. I highly recommend this hôtel . It is very clean and the personnel is very helpful. We will come back for sure!
Julie (10/5): - The hotel is located in a convenient place for tourists. As a young woman travelling alone I found it very safe with attentive staff who were happy to help wherever possible. It was clean and very reasonably priced
KAMAL (10/5): - Nice clean beautiful hotel I will stay agian
ratan (8/5): - All good. Courteous servers
Jay (10/5): Best Location Hotel! - The employees at the Jay suites were thorough and professional in their duties. I really appreciate their attention to detail and I will be back for sure. The hotel is located in the heart of Thamel with countless shops and restaurants nearby. They will do their best to accommodate your every request!
Cavan (8/5): - Solid place a little more than other places but no complaints at all very friendly staff great bed and washroom
Saroop (10/5): - “excellent location. very friendly family, nice breakfast. clean rooms and bathroom”
Ludmila (6/5): - Little noisy, from the other rooms or building. Friendly & helpful stuff.
Ludmila (8/5): - Was on a trakking trip, so this hotel was located well in a centre, near shopping. Friendly stuff, helped with bags & organising taxi quickly for me, when needed. Good value.
Bui (8/5): - Better service
Mohammad Atif (10/5): - Nicely located in the center of the city. Walking distance to everything and staff was excellent
Hans (10/5): - The staff were excellent - always friendly and helpful. Nothing to complain about.
lai kwan (10/5): - staff are super nice and helpful. Strong hot shower, quiet room and good air conditioning. Many shops and restaurants nearby.
Meena (10/5): - The hotel was clean with great service. The staff were amazing, respectful, and helpful. The owner, Pramod Sadaula, is a respectful gentleman and very helpful. It’s an excellent place to stay. The restaurants and food were very good. Everyone made my stay very memorable and enjoyable. I highly recommend Hotel Jay Suites.
Sidigonde (10/5): - Jay Suites is amazing place to stay in Kathmandu/Thamel area, very close to many historical attractions from the Hotel (Garden of Dreams, Dharbar square are walkable distance with in 10 minutes from Jay Suites) and for other prominent attractions I ended up using cab or pattao service. Hotel staff folks are super responsive and are able to help with my requests and suggestions to see places in and around Kathmandu..... Many thanks to Aanup (Host) he made me feel at home and helped me with sight seeing in and around Kathmandu as I had only 2 days in Kathmandu. I highly recommend this place, you will not be disappointed with your stay as the hotel Staff makes you feel at home....
Kyah (10/5): - Incredibly helpful and kind staff, very clean rooms. Were easy to extend our stay, delicious breakfast. Great location!
Hiroki (10/5): - 清潔で静かで周りの観光地へのアクセスにも便利で、大変良い滞在になりました！
maria (10/5): - Easy access to shopping
Jagroop (8/5): - Hotel is in a good location. Room has what you need. Breakfast is very hearty and the service is great. Always treated with a smile.
Sudhir (10/5): - The staff were attentive and extremely helpful. They helped with some of our transportation needs especially from the airport and back . The room was very spacious and clean . We were near some of the main attractions .
Gurnam (10/5): - It was very good experience
Gurnam (10/5): - It was very good experience to stay and know the place
Amrik (2/5): - Not very clean
John (10/5): - Great helpful staff!
alan (10/5): - Price is Right
Steven (10/5): Great stay. - Great location in Thamel. Very nice room that was very clean.
Djoyce (10/5): Amazing experience - Wonderful people excellent service and mostly very safe for solo travellers
Charles (10/5): - Enjoyed my stay ended up extending three more days!
Verified traveler (10/5): Great hospitality and location - The hotel owner showed great hospitality providing personalized tour, taxi pickup, and attention to details. Our trip has been deferred due to the weather, and our ad-hoc requests have all been catered. The hotel team gives all great ideas for local food and tour ideas. This hotel is highly recommended at this resonable price.
MARIA (10/5): - Highly recommedable, very clean, convinient and super friendly and helpful staff. Will definitely stay here again! - Queen of Maharlika
Yue-Kiu (10/5): Exceptional hospitality - Exceptional hospitality, excellent customer service, friendly staff, and convenient location right in the heart of Thamel (the main tourist area in KTM). Thank you to Kishore and the other amazing staff! Great job.
Michael (10/5): - Exelent staff manager great all round friendly people I will be returning for sure
Vinita (4/5): - Not as advertised. Service was not appropriate.
OSCAR A (10/5): A pleasant stay in Kathmandu! - Everything was super nice, the room was clean, AA worked fine, no issue, and the service was good! Rajan (the desk guy) was super friendly and helpful. We recommend staying here if you want a pleasant stay in Kathmandu. The only negative point was maybe the lack of hot water but aside from that, all good! Also the location is perfect and near many places to eat at day or late night (we went walking to eat dinner at 3 am around Thamel area and felt safe). Strongly Recommended!
Erika (10/5): - The stuff is very helpful.
Lisa (10/5): Good location. Friendly, helpful staff. Clean room - This hotel is in a good location in Thamel, Kathmandu close to bars, restaurants, shopping and temples. The staff are friendly and helpful. The rooms are large, clean and have good amenities. The WIFI works well. Breakfast is good. We stayed here on several occasions for multiple nights and enjoyed our stays. Would recommend this hotel.
Kevin (10/5): Great hotel, staff, location in Thamel - Perfectly located within Thamel, which is where all the restaurants, shop vendors, and bars are located. However, it's down a side street, so it's really quite. You can walk anywhere, which is what you want in Kathmandu. This is the heart of the city. The rooms at Hotel Jay are spacious and clean and the bed is comfortable. Special shout-out to Rajan at Front Desk, who has made my time here really easy. He has given me suggestions on everything I have needed -- taxi fare expectations, restaurants, laundry, and tourist attractions. He speaks great English, which isn't always the case with most people you meet in Kathmandu. Highly recommend this hotel!
Brett (10/5): - The well-located Jay Suites had comfortable beds, clean and spacious rooms, and excellent value for money. Best of all is the friendly staff at the front desk--Rajan in particular--who are happy to help arrange anything you need.
Noor (10/5): - Amazing customer service. Everything was so close by and the best restaurant around the vicinity.
Boonsing (10/5): - Clean and neat. Friendly and helpful staff. Reasonable price.
Maureen (10/5): - Location near shopping and restaurants but the hotel was very quiet. The staff were very professional but also very friendly. Room was bright, clean and comfortable. I would definitely stay here again.
Daniel (10/5): Nice place - Nice little hotel in a quiet area in the heart of Thamel. Definitely recommended.
Verified traveler (8/5): - Staff was very helpful. English breakfast was good. A/C did not work and there was no ceiling fan, but thankfully it was not a hot time of year. Decent value for the low price.
Ngawang (6/5): - Staffs were nice and friendly but the room had torn bedsheet and pillow sheet which I didnot like.
Amar (10/5): - Best hotel in KTM.. big rooms, very clean.. hotel staff are all amazing and very helpful..the friendliest hotel ive stayed at in nepal! Special thanks to Kishore the manager and the receptionist Sandesh.. many thanks will definitely stay here again.. Hotel is 1 min walking distance from everything and in a slightly quieter part of thamel so at least u get a good nights sleep.. good a/c and great hot showers..amazing place to stay
David (10/5): - A lovely hotel in a great location. The meals were great and inexpensive and the service always came with a smile! I highly recommend this property to any traveller.
Kristina (10/5): Perfect stay in Nepal! - We stayed at Hotel Jay Suites for 4 nights before we started our trek to Everest base camp. The staff was always very friendly and accommodating to anything we might have needed. The entire hotel was very clean compared to other places we saw in the area. One morning there were 2 women scrubbing the lobby floor on their hands and knees. And the beds were very comfortable! We also liked the area in which the hotel with in. We felt very safe. We would definitely stay here again!
Rodney (10/5): Lovely room with birdsong - Wonderful. The hotel is nestled in a quiet lane and there is no street noise at all. The staff here are incredibly friendly and extremely thoughtful. The internet is good and was able to get a lot of work done. The whole hotel is lovely and I will stay here again next time in Kathmandu.
Ishan (10/5): - It’s the best three star hotel in Thamel, hands down.
Ishan (10/5): - Everything was properly managed and the staffs were very nice
FlorFlor (10/5): - Friendly staff, Good service and clean place Good location
Earth (10/5): A+ service - Clean, comfortable space in the heart of Thamel. Super-friendly and helpful staff can answer all your questions about the area and help arrange tours or transport anywhere. Invaluable when you’re beat after a long journey to Kathmandu.
Rajesh (10/5): Awesome - Excellent
Joan M (10/5): I would highly recommend this hotel - I completely enjoyed my stay at Hotel Jay Suites. The location was central, the staff gracious and helpful and the price excellent. On my first day, they pointed out a wonderful restaurant just a few doors away, which easily became a favorite. BJ, the manager, went out of his way to satisfy my every need. He even stayed late (on his own time) to secure a trip on a helicopter to base camp which I really wanted. I have no hesitation recommending this hotel and would definitely stay again if/when I visit Nepal again.
Michael (10/5): Wonderful Staff make Kathmandu Visit ! - The staff at Jay Suites could not have been more pleasant and helpful. They arranged tours and transportation right from the lobby of the hotel. The breakfast service was cozy, convenient and included many different hot and cold options. I strongly recommend the Jay Suites hotel. I would happily stay there again if my travels brought me to Kathmandu
Verified traveler (10/5): - Great place to stay in Thamel. Super helpful and friendly staff, clean large rooms, comfortable bed, quiet in a side street. Honestly you couldn’t find better. Highly recommended. Beth
Verified traveler (10/5): - Jay Suites has been our home away from home on a month long trip. When we come back to the hotel we feel like we’re able to unwind from the hectic streets of Kathmandu and reflect on our day. The staff is very helpful and has gone over and above to ensure we have a good trip. Bijaya has been particularly helpful, helping arrange for us to get bus tickets for the biggest day of Tihar when a lot of the buses were not running. Highly recommend staying here.
Verified traveler (10/5): - Another great stay at Jay Suites, like their motto it truly is a home away from home. The rooms are clean and comfortable and have great showers and beds, with a nice sitting area to relax, The staff is very helpful, especially Bijaya, we’ll miss them when we head back home at the end of our holiday.
Verified traveler (10/5): - The staff is very helpful and has gone over and above to ensure we have a good trip. The airport pickup service was very helpful, the showers are great, and the rooms are very clean with a safe in the room. The rooms are complete with chairs to unwind after a long day of site seeing. The rooftop patio is beautiful for taking in Thamel from above. Bijaya has been particularly helpful, checking in to ensure we are having a good stay, helping arrange transportation, and remembering our lemon honey ginger tea drink order :)
Eduardo (10/5): Dream stay - I have been in Kathmandu 3 times, and Jay Suites is, by far, the best hotel I have used. The location is impossible to match, it's in the Thamel, but 2 blocks away from the noisy area, which makes it perfect for resting and you're still in the middle of the action. Everything is excellent, to be honest, but my especial compliment goes to the staff: super-friendly and helpful (the guys at the reception and the cleaning ladies are the best!), and they treated me like a king since the moment I arrived. I had a problem with my flight on the last day, and they even gave me a complimentary ride to the airport. I am planning to go back in 2021 and I definitely visiting them again. Thanks for everything!
Verified traveler (10/5): - Excellent hotel nice location .good food .pleasant stay .
Stella (8/5): Comfortable stay in Thamel - My friend and I had a comfortable stay at Hotel Jay Suites. The staff were friendly and breakfast was included with our staff. The bedroom was sufficient and hotel amenities were replaced each day when the room was cleaned. It was located away from the main busy road which meant we could rest without being disturbed by external noise. Durbar square was about 15 to 20 mins way by foot. Only problem we encountered was an unpleasant smell coming from the bathroom every time we switched the main bathroom light on. But it didn't bother us up to the point where we had to ask for a new room. Hotel Jay Suites provided us with the service we needed for our short stay in Kathmandu.
Verified traveler (10/5): - We've stayed at Hotel Jay Suites three times, and it is our go-to hotel in Kathmandu. The location is central yet quiet (due to being located on a side street), the rooms are clean and modern, the staff is great, and the breakfast is a great buffet with a blend of continental and Indian foods.
Katrin (10/5): A home away from home - This is the third time that my husband and I have stayed at Hotel Jay Suites and again we have felt that Jay Suites has been a real home. We love the simple, tasteful and modern decor. The hotel is like a clean and quiet sanctuary after coming back from the busy streets of Kathmandu. The people who work there have made our stay exceptional. Especially worth noting is that the quality of hospitality has been ALWAYS high and constant and never has been less than that. We love the friendly and very accommodating housekeeping staff with their attention to detailed cleanliness not only in the rooms but throughout the entire hotel. The breakfast buffet spread is extensive with many dishes to choose from and food that we ordered from the menu has been so tasty. The waiters are friendly, attentive and professional and pretty soon they had figured out our breakfast habits and preferences which added to our comfort. Any request or a question we had was handled professionally at the front desk. And whenever we came back to the hotel after some excursion we were received with a lovely greeting. In closing, I like to say that the entire crew of Jay Suites has become like family and we look forward to choosing this hotel again at our next visit to Nepal.
Mayank (10/5): - Hotel is located centrally at thamel which provided easy access to the market, hotel is clean and serves very good breakfast. Staff is very helpful and courteous, would recommend this hotel for stay at Kathmandu.
Mayank (10/5): - Very neat and clean centrally located hotel with a very friendly and helpful staff.
Andrew (10/5): - Was a fantastic stay. After the bustle and dust of Kathmandu, coming home to Hotel Jay Suites was gold. The staff were always happy and helpful, they arranged a super hotel, travel and tours for us in Pokhara. The kitchen was clean, and we ate a good breakfast there every day of our many nights stay split over three stays in October and November. Room was clean and fresh, and the shower was always hot and good strength. Was a joy.
Verified traveler (10/5): - Good location, super staff, excellent shower! Great value for money.
CL (10/5): - Stayed 3 nights in early Oct. 2018. Non smoking room is quiet and clean. Bed is comfortable. Location is very good, at the heart of Thamel. Walking distance (20 min) to Durbar Square. Prepaid taxi from airport, 700 rupees. Hotel staff very friendly and helpful. Hot breakfast is good. Would stay again.
Hailey (10/5): - Hotel Jay Suites was amazing and made our stay in Kathmandu so pleasurable. Anything we needed they were happy to provide, and with a smile. The Thamel area is great for shopping, restaurants, and is close to so many sights. I would definitely recommend this hotel to anyone traveling to Kathmandu!
NADER (10/5): - The staff is extremely courteous and helpful. The breakfast was tasty and the coffee was actually good. The property is in a good location in Thamel and sits on a one way street. It would be advisable to ask the taxi driver to call the hotel to get the directions from the back of the property.
Rebecca (8/5): Good spot for our young family of four - The staff are friendly and prompt. We appreciated the management's flexibility with us. The rooms are very clean and the location is in a nice, quiet, up and coming boutique corner of Thamel. The apartment room is very spacious and suited our family of four.
Verified traveler (10/5): Fantastic Hotel; amazing staff - Would definitely recommend staying here. Other than an immaculate and clean hotel room, the staff were the nicest people I have ever met. They were friendly, helpful and always had a smile on their face.
Glenn (8/5): - There was a construction site directly across the road which started early and finished late. But all manual labour so not to much noise. Good location. Breakfast very basic but ok.
Ray (8/5): Friendly staff - The hotel is a bit out of the way and noisy due to close by construction. The staffeta was really nice and the room was clean and cozy.
Oliver (8/5): Clean and comfortable - I stayed here for 4 nights and found the experience very well. Clean and comfortable and breakfast was above average. Its in a quiet corner of Thamel and had good internet connection and cable tv.
nicholas (10/5): Good people - The staff are so very friendly and a joy to talk to. They are also very knowledgeable and help you with almost anything regarding directions or navigation
Veronica (10/5): Excellent service and a very enjoyable stay - My friends and I stayed in this hotel for two weeks while attending to other business in Kathmandu and did not have a single regret in choosing Hotel Jay Suites. From the moment you step into the reception, you are greeted with friendly and welcoming smiles by the receptionists as well as waiters from the restaurant. The room was clean, spacious, modern and comfortable. The daily breakfast had a good range of food and the buffet spread was changed on a daily basis (before arriving, I thought that I would get tired of the food, but this wasn't a problem at all!). Laundry services are provided at a decent price and very efficient (I received my clean and neatly-folded clothes the day after I sent them in). Location is great. It is situated in a corner (no noise), yet super close and accessible to the tourist streets of Thamel. What impressed me the most was the genuine service and care that the staff at Hotel Jay Suites provided. By the end of 2 weeks, my friends and I felt as if we were part of a 'family' at the hotel. From the cleaning staff to the receptionists, waiters and the managers, I could tell that they really cared for the comfort of their guests and made sure to do all they could to provide the best service that they could. Thank you Hotel Jay Suites for making our stay so easy, convenient and pleasant! I highly recommend this hotel and would definitely stay with them if I visit Kathmandu again.
XR (10/5): Friendly staff, personalised service - Second time staying at the hotel, much welcomed comfort after days of trekking. Bed is soft and comfortable, TV has many cable channels (movies, sports, masterchef etc.) and the staff were always smiling. On our last day we had time to kill and were sitting around at the lobby as we weren't too keen on going out in the dust of Kathmandu, and the hotel manager very kindly offered us hot drinks and gave us advice on where to go for a less touristy experience. Hotel is very well located within thamel, easy to walk from all the recommended cafes and restaurants. Would choose this place again if I come back.
XR (10/5): Good WiFi, friendly staff - WiFi was strong even in the room, staff were friendly and carried our bags right up to the room and set the aircon. Breakfast was somewhat slow albeit reasonable - usual choice of eggs (cooked to preferred style), sausages, pasta, vegetables etc.
Verified traveler (10/5): - Best hotel best staff best security guard perfect location not so far from airport I will definitely recommend this hotel if my friend ask me about best hotel in ktm