Four Seasons Hotel Jakarta

Location: Jalan Jendral Gatot Subroto Kav 18, Jakarta, id

Star Rating: 5 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: 03:00 PM - 12:00 AM

Check-out: 12:00 PM

Amenities & Facilities

• Health or beauty spa nearby
• Fitness facilities (surcharge)
• Parking
• Non-smoking rooms
• Air conditioning
• Swimming pool
• Restaurant
• Room service
• Terrace
• Lift / Elevator
• Luggage storage
• Safety deposit box
• Fax/photocopying
• Tour desk
• Facilities for disabled guests
• Ironing service
• Car hire
• Massage services
• Private check-in/check-out
• Concierge service
• Wheelchair accessible
• Kid meals
• Lower bathroom sink
• Infinity pool
• Outdoor furniture
• Coffee Shop on site
• Fruits
• Shallow end
• Beauty Services
• Manicure
• Pedicure
• Personal trainer
• Visual aids: Braille
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Hand sanitizer in guest room and key areas
• Cashless payment available
• Fire extinguishers
• First aid kit available
• Sanitized tableware & silverware
• Contactless check-in/check-out
• Guests can opt-out any cleaning services during stay
• Smoke alarms
• Shared stationery like menus, pens are removed
• Guest room sealed after cleaning
• Physical distancing in dining areas
• Food delivered to guest room
• CCTV outside property
• Process in place to check health of guests
• Access to health care professionals
• Screens / Barriers between staff and guests for safety
• Face masks for guests available
• 24-hour security
• Delivered food - securely covered
• Security alarm
• Key card access
• Mobile app for room service
• ATM/banking
• Shopping on site
• Television in common areas
• Front desk (limited hours)
• Free wired internet
• Airport transportation - pickup (surcharge)
• Airport transportation - drop-off (surcharge)
• Beach umbrellas
• Free pool cabanas
• Pool sun loungers
• Fitness facilities (surcharge)
• Internet access
• Housekeeping on request
• Concerts/live shows
• Wine release events
• Reception hall
• Exercise/lap pool
• Secured parking
• Garage
• Health or beauty spa nearby
• Swimming nearby
• Hosted evening meal (reserve)
• Vegetarian menu options available
• Bulk dispenser for toiletries
• Pool toys
• Accessible train station shuttle
• No accessible train station shuttle

Rooms Available

• Premier King Suite

  The spacious suite features air conditioning, a tea and coffee maker, as well as a private bathroom boasting a bath and a shower. This suite offers a TV with cable channels. The unit has 1 bed.

  Max Occupancy: 3 (3 Adults)

  • Coffee/tea maker
  • Shower
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Desk
  • Toilet
  • Private bathroom
  • Slippers
  • Alarm clock
  • Electric kettle
  • Coffee machine
  • Linen
  • Upper floors accessible by elevator
  • Toilet paper
  • Socket near the bed

• Executive King Suite

  This elegant suite features wall-to-wall windows with residential view, and a separate living room with chaise lounge, armchairs, a side table, a soundbar, and a work desk with charging station. A 48-inch LCD TV is available in the bedroom and the living room.

  Max Occupancy: 3 (3 Adults)

  • Coffee/tea maker
  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Desk
  • Seating Area
  • Toilet
  • Private bathroom
  • Heating
  • Dressing room
  • Slippers
  • Satellite channels
  • Private entrance
  • Sofa
  • Tile/marble floor
  • Alarm clock
  • Electric kettle
  • Tumble dryer
  • Wardrobe or closet
  • Hypoallergenic
  • Coffee machine
  • Linen
  • Upper floors accessible by elevator
  • Clothes rack
  • Toilet paper
  • Bottle of water
  • Trash cans
  • Wine glasses
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Socket near the bed
  • Adapter
  • Feather pillow
  • Hypoallergenic pillow
  • Accessible by lift
  • Smoke alarm
  • Fire extinguisher
  • Key access
  • Key card access
  • Window
  • Hand sanitiser

• Executive Suite with Two Queen Beds

  This elegant suite features wall-to-wall windows with residential view, and a separate living room with chaise lounge, armchairs, a side table, a soundbar, and a work desk with charging station. A 48-inch LCD TV is available in the bedroom and the living room.

  Max Occupancy: 3 (3 Adults)

  • Coffee/tea maker
  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Desk
  • Seating Area
  • Toilet
  • Private bathroom
  • Heating
  • Dressing room
  • Slippers
  • Satellite channels
  • Private entrance
  • Sofa
  • Tile/marble floor
  • Alarm clock
  • Electric kettle
  • Tumble dryer
  • Wardrobe or closet
  • Hypoallergenic
  • Coffee machine
  • Linen
  • Upper floors accessible by elevator
  • Clothes rack
  • Toilet paper
  • Bottle of water
  • Trash cans
  • Wine glasses
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Socket near the bed
  • Adapter
  • Feather pillow
  • Hypoallergenic pillow
  • Accessible by lift
  • Smoke alarm
  • Fire extinguisher
  • Key access
  • Key card access
  • Window
  • Hand sanitiser

• Deluxe King Suite

  Located on a higher floor, this elegant suite features wall-to-wall windows with a panoramic city view, and a separate living room with chaise lounge, armchairs, a side table, a soundbar, and a work desk with charging station.

  Max Occupancy: 3 (3 Adults)

  • Coffee/tea maker
  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Desk
  • Seating Area
  • Toilet
  • Private bathroom
  • Heating
  • Dressing room
  • Slippers
  • Satellite channels
  • Interconnected room(s) available
  • Private entrance
  • Sofa
  • Tile/marble floor
  • Alarm clock
  • Electric kettle
  • Tumble dryer
  • Wardrobe or closet
  • Hypoallergenic
  • Coffee machine
  • Linen
  • Upper floors accessible by elevator
  • Clothes rack
  • Toilet paper
  • Adapted bath
  • Emergency cord in bathroom
  • Bottle of water
  • Trash cans
  • Wine glasses
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Socket near the bed
  • Adapter
  • Feather pillow
  • Hypoallergenic pillow
  • Accessible by lift
  • Smoke alarm
  • Fire extinguisher
  • Key access
  • Key card access
  • Window
  • Hand sanitiser

• Deluxe Suite with Two Queen Beds

  Located on a higher floor, this elegant suite features wall-to-wall windows with a panoramic city view, and a separate living room with chaise lounge, armchairs, a side table, a soundbar, and a work desk with charging station.

  Max Occupancy: 3 (3 Adults)

  • Coffee/tea maker
  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Desk
  • Seating Area
  • Toilet
  • Private bathroom
  • Heating
  • Dressing room
  • Slippers
  • Satellite channels
  • Interconnected room(s) available
  • Private entrance
  • Sofa
  • Tile/marble floor
  • Alarm clock
  • Electric kettle
  • Tumble dryer
  • Wardrobe or closet
  • Hypoallergenic
  • Coffee machine
  • Linen
  • Upper floors accessible by elevator
  • Clothes rack
  • Toilet paper
  • Bottle of water
  • Trash cans
  • Wine glasses
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Socket near the bed
  • Adapter
  • Feather pillow
  • Hypoallergenic pillow
  • Accessible by lift
  • Smoke alarm
  • Fire extinguisher
  • Key access
  • Key card access
  • Window
  • Hand sanitiser

• One-Bedroom Ambassador Suite

  Boasting a private entrance, this spacious suite also comes with 1 bedroom, a seating area and 1 bathroom with a walk-in shower and a bath. The air-conditioned suite features a flat-screen TV with cable channels, a mini-bar, a tea and coffee maker, executive lounge access as well as river views. The unit has 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Desk
  • Seating Area
  • Toilet
  • Private bathroom
  • Heating
  • Dressing room
  • Slippers
  • Satellite channels
  • Private entrance
  • Sofa
  • Tile/marble floor
  • Alarm clock
  • Electric kettle
  • Executive lounge access
  • Tumble dryer
  • Wardrobe or closet
  • Hypoallergenic
  • Coffee machine
  • Linen
  • Upper floors accessible by elevator
  • Clothes rack
  • Toilet paper
  • Bottle of water
  • Trash cans
  • Wine glasses
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Socket near the bed
  • Adapter
  • Feather pillow
  • Hypoallergenic pillow
  • Accessible by lift
  • Smoke alarm
  • Fire extinguisher
  • Key access
  • Key card access
  • Free gym access
  • Concierge services
  • Hand sanitiser

• Presidential Suite

  Providing free toiletries and bathrobes, this suite includes a private bathroom with a walk-in shower, a bath and a hairdryer. The spacious air-conditioned suite provides a flat-screen TV with cable channels, a private entrance, a mini-bar, a tea and coffee maker as well as pool views. The unit offers 1 bed.

  Max Occupancy: 4 (4 Adults)

  • Coffee/tea maker
  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Desk
  • Seating Area
  • Toilet
  • Private bathroom
  • Heating
  • Dressing room
  • Slippers
  • Satellite channels
  • Private entrance
  • Sofa
  • Tile/marble floor
  • Alarm clock
  • Electric kettle
  • Executive lounge access
  • Tumble dryer
  • Wardrobe or closet
  • Hypoallergenic
  • Coffee machine
  • Linen
  • Upper floors accessible by elevator
  • Clothes rack
  • Toilet paper
  • Bottle of water
  • Trash cans
  • Wine glasses
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Socket near the bed
  • Adapter
  • Feather pillow
  • Hypoallergenic pillow
  • Accessible by lift
  • Smoke alarm
  • Fire extinguisher
  • Key access
  • Key card access
  • Free gym access
  • Concierge services
  • Hand sanitiser

Guest Reviews

• Tetty (10/5): -
• i hsuan (10/5): - 房間大小 無
• AYAKA (10/5): -
• Elena (10/5): The best hotel in Jakarta - Absolutely top experience. Great location, beautiful pool, incredible service and a breakfast to die for. Nothing
• Anna (9/5): Great!! Best service - Great service, good room and beds. Loved it!
• Julia (10/5): -
• Franziska (10/5): Perfect stay - Tolles Hotel, super freundliches und hilfsbereites Personal, alles perfekt. Pool im 5. Stock mit netter Bar und gutem Service. Frühstück ist der Wahnsinn
• catlegere2022 (10/5): Jakarta has a Jewel of a Four Seasons at an Unbeatable Value - The location is great - in the heart of the international area surrounded by various consulates, although we only stayed on a stop over between flights, this is a beautiful property, well maintained, secure, and with lovely amenities. If you have stayed in a four seasons property elsewhere you probably paid 4-10x as much as you would here for a similar room. This is due to the adjusted cost of living in Jakarta, but for western travelers, staying here is an easy decision and great value for your dollar. The atmosphere is warm, inviting, with beautiful touches and details everywhere, in room welcome items, plus a beautiful selection of mini bar snack and drink items, room service, and excellent dining options. The staff and service are fabulous, not perfect, and not strictly western, but the kind hospitality and care is evident in every staff person no matter what their station. The room itself was just gorgeous - a suite with full bathroom, shower, soaking tub, bidet toilet, incredible finishes and fixtures, everything worked as expected. The bed, bedding and pillows were scrumptious, and we took advantage of the robes and slippers, and the many bath amenities provided. Visiting at the end of a long Indonesian adventure with a good deal of camping an not a lot of running water, we were feeling very grateful and pampered. The dining for breakfast was in a beautiful space and the offerings were very tasty. The dining in their Alto restaurant was delicious and artistic, the views from the restaurant were great, there was a slow down in service during our meal, but overall we were very happy. Thought it was a little chilly up there with the Aircon so bring a shawl! Again the staff make the place stand out - the servers we had were thoughtful, and open to chat and made us feel welcome and at home. The concierge staff use WhatsApp for easy communication and airport pickup and SilverBird Taxi were seamless, professional and comfortable. We are heading back in a week and can't wait for the mini luxury vacation on our way back out to Raja Ampat.
• JABER (1/5): -
• Theresia (9/5): -
• Freedom23005891205 (10/5): Sweet birthday celebration! - We went to La Patisserie for their La Vie en Rose afternoon tea special for my mom’s birthday. The whole decoration is so pretty with pink everywhere! The tea set presentation was lovely and it tasted good. It’s even better special thanks to Resna & Indah for being so friendly and providing us professional service throughout the experience. The birthday arrangement was so thoughtful and sweet! That’s indeed my mom’s sweetest birthday celebration.
• Eduardo (9/5): -
• Ackermann (10/5): Super -
• Philip (8/5): -
• Theresia (10/5): Wunderschönes Hotel auf höchstem Niveau mit sehr nettem und kompetent zuvorkommenden Personal! Danke - Das Frühstück war phantastisch und auf sehr kompetente, freundliche und wachsame Art ind Weiße versucht das Personal- den Aufenthalt der Gäste so angenehm wie möglich zu gestalten. Das Hotel ist wunderschön, stil- und prachtvoll auf höchstem Niveau. Die räumliche Lage vom Klo mit Glas- Schiebetür-gefällt mir nicht.
• travluxuryaddicted_ (10/5): Exceptional stay at Four Seasons Hotel Jakarta - I had a wonderful experience staying at Four Seasons Hotel Jakarta, especially thanks to the exceptional front desk team. From the moment I arrived, I was warmly welcomed with genuine smiles and professional service. The check-in process was smooth, efficient, and very well-organized. The front desk staff were incredibly attentive, responsive, and helpful in answering all my questions. They explained the hotel facilities clearly and made sure I felt comfortable throughout my stay specially Mr Robby who assisted my family on this staycation. What stood out most was their attention to detail and personalized approach, which truly reflects a world-class standard of hospitality. The aminites are amazing, kid brush and bath aminities and also tent, donuts, color paper was amazing making my child feels like home. Every interaction felt sincere and thoughtful, making me feel valued as a guest. I truly appreciate the outstanding service and would gladly return in the future. Thank you to the amazing service for making my stay so memorable!
• Ahmed (9/5): -
• Professional2025 (10/5): - Staying at this luxurious and highly secure hotel is an exceptional experience in every sense. It is the perfect choice for anyone seeking comfort, relaxation, elegance, and privacy, along with an outstanding level of luxury and entertainment. The hotel features excellent facilities, including a stunning swimming pool for adults and another dedicated pool for children. It also offers two remarkable dining options: ALTO restaurant on the top floor with breathtaking views, and another elegant restaurant located in the lobby. Both provide a refined atmosphere, outstanding cuisine, and fast, professional service. I highly recommend staying here—it is truly a unique experience, and choosing this hotel feels like an unforgettable journey within your journey. Everything was amazing 👏
• ابو معاذ (10/5): -
• Seiko (10/5): -
• Guest (10/5): - Everything. The rooms, the restaurant on the top floor. Very professional front office team.
• MUTEB (10/5): -
• Abdullah (10/5): -
• GiselaMesso (10/5): The Four Seasons Hotel Jakarta Has My Heart - 3rd time staying at the Four Seasons Hotel Jakarta, once for a weekend getaway, and twice for my birthday, for 2 years in a row, and got the same pleasant experience. I noted one different thing in my suite, that this year, besides the window decoration, balloons, and birthday cake in my suite, there’s a new “Happy Birthday” pillow on my bed. Every single thing in my suite were in perfect condition, no single flaw I noted. I also got the early check-in as per my request… All the Four Seasons Hotel Jakarta’s team provided excellent service including the housekeeping that always greeted us every time we encountered in the corridor. But there were 2 name that were really memorable for me for going extra miles in doing the service: Albert from Palm Court, which came to my table back and forth, offered us if we wanna try their notable Avocado Toast and explained us why the Avocado Toast is so special, asking us if there’s anything we need, and to feel at home, I also noted he did the same thing to all of the guests and being really nice to a lil kid. Albert and othee 2 or 3 Palm Court team also tried their best to give me a birthday cake surprise when I had breakfast (just as last year, I forgot the people from last year), my husband noticed they already brought the cake when he was going outside to toilet, but as they knew my husband was going outside, they waited until my husband arrived back at the table, and when they noticed I might spotted them, they went to other direction and surprised me from the direction which I couldn’t spot them. Hahaha… Also, Ricky from Alto when we had Sunday Brunch. Despite my husband and I sat at the outdoor and no other guests sat at the outdoor, he came back and forth offered us their special menus to order, even brought us some menus to try from the tray. He as well poured our glass when it’s empty, and also offered us the lemoncillo. We were so satisfied with their services specifically. There were 5 Alto team came to our table to sang me happy birthday and gave me the birthday cake (Ricky, one other Server, two people with Chef’s hat, and one lady with blazer supposedly the Supervisor)… And upon check-out, the Front Desk Agent wished me a happy birthday also. Hahaha… Not to forget, all the dishes served at Palm Court and Alto were perfectly plated and tasted good. Also, as I always did, I ordered the Nasi Goreng Kampoeng from in-room dining service at night, and the Nasi Goreng Kampoeng still tasted the same as last year, the best nasi goreng I have ever tried in my life. My birthday for 2 years in a row at the Four Seasons Hotel Jakarta went perfect and even more than I could imagine because of the excellent service from the team. And surely will have my birthday in 2026 at the Four Seasons Hotel Jakarta, again… Thank you Four Seasons Hotel Jakarta, service at its finest, as always!
• Giovanni_nl (10/5): Excellent! - That is how service should always be. Everything from a warm welcome, checkin, the room, the staff, the facilities and breakfast were excellent. The architecture inside, specially the lamps, are beautiful.
• Explorer12623138258 (10/5): Good Times & Friendly Faces at Nautilus - This is my third time visiting Nautilus, and I forgot the name of the cocktail my friend and I ordered. The staff were really attentive, friendly, and helpful. Special thanks to Irfan for recommending drinks and clearly explaining the menu, which really helped us choose something that matched our preferences. Ariska, Febrin, and Bagus were also very friendly. Overall, a great experience!
• Teddy (9/5): シャワールームのフロアへの水漏れ以外は満足。 - 部屋は清潔で十分な広さがあった。リネン類も十分。中華レストラン Li Lianのクオリティーが非常に高く、料理が素晴らしかった。 シャワールームのガラスドアがちゃんと閉まらず、シャワーを浴びて、外に出るとシャワーボックスの外に水漏れしていた。ガラスドアが取り付けられている蝶番が付いている部分も防水が全く不十分で、シャワーを浴びる度に外への水漏れが酷い。シャワーを浴びて、外に出る度にフロアが水浸し状態で、スイートルームの体をなしていない。即刻の改良が必要。多分他の部屋も全て同様の問題があるはず。
• Antoine (10/5): - the room was amazing, very clean and the staff was really helpfull and professional
• leowibisonoa (10/5): The Only Hotel in Jakarta Truly Deserving of a Two-Key Distinction! - The Only Hotel in Jakarta Truly Deserving of a Two-Key Distinction! We regard FS Jakarta as the best city hotel in Jakarta—without hesitation. What sets FS Jakarta apart is not spectacle, but intention. Throughout our stay, we were repeatedly touched by small, thoughtful surprises that revealed a philosophy of service rooted in authenticity rather than performance. Imagine returning to your room to find your favourite madeleines waiting for you—sent quietly, without announcement. Or discovering a dessert delivered later in the evening, simply because the team noticed we hadn’t ordered one at dinner. These moments were discreet, personal, and deeply genuine—true markers that separate great hospitality from merely good. We also love the design. The hotel feels intimate and tasteful without ever feeling compact. There is a clear sense of place, most notably around the Bensley–designed pool area, which remains one of the property’s most distinctive features. The location offers pleasing city views, anchoring the hotel firmly within Jakarta’s urban rhythm. That said, we do feel the property would benefit from a medium to major renovation within the next five years to remain firmly at the top of its game. The food and beverage offering is another major strength. Alto, the Italian restaurant, is particularly impressive—its outdoor terrace is warm and inviting. Palm Court, while historically less consistent, has shown noticeable and encouraging improvement in recent visits. And then there is La Pâtisserie—quite simply the most beautiful pâtisserie in Jakarta. It is also worth highlighting that FS Jakarta offers the strongest pastry programme of any hotel we visited in Jakarta. The season-themed afternoon tea is thoughtfully curated and elegant, and for those seeking a quieter, more intimate setting, The Library—adjacent to the pâtisserie—provides a calmer ambience away from the crowds and cameras. All things considered, Four Seasons Jakarta is a very special place. It represents a level of quality that is confident rather than loud, refined rather than showy—rich in substance, not style for style’s sake.
• Raluca-Cristina (10/5): wonderful hotel - everything was splendid! the staff, the hotel, the amenities. lovely hotel! everything was perfect!
• Maya (10/5): - It was such a beautiful building so glamorous and the most amazing suite. We felt like real like luxury royalty. The staff could not have done more. At breakfast they remembered we liked mangos from dinner and bought us some over. The breakfast was also the very best and so many options and small portions were possible. The best hotel I have ever stayed. There was nothing that could be better
• Mr Phil Perrin (10/5): Ultimate luxury - What an incredible experience the hotel and the staff were beyond helpful and so incredibly upbeat, I would recommend this hotel to anyone who values high standard of luxury, bravo👏🏾 Roof bar closed at 10:00 🙁
• RahimiSayuti (10/5): FS Jakarta - Had a great time here. One of the best I would say. Went here to celebrate Our Anniversary as well as my Daughter's Birthday. Its an all-suite hotel, so the rooms is definitely bigger than most hotel that we stayed. We was welcomed with welcome drink during check in. Just before going to our room, one of the staff, a young lady in the reception asked if she can personally give a plushie to my daughter, which make our day already. The room was decorated well above my expectations. We took the Privilege Benefits Packaged, which included evening cocktail on roof top. Outstanding service and the view is superb. Before we went to our room, the Turndown service was almost done. They even prepared us another set of cakes for my spouse and daughter. The amazing things I would say is attention to detail of each staff. They even went as far as giving me cleaning cloth for my spec because he saw me wearing one. Small things but yet say a lot about the attention to detail. Wife wanted to try afternoon tea before we checkout. Outstanding and definitely underprice. Paired with local honey just make it lovely. The only slight comment I would say was the breakfast. Brilliant in terms of taste but i just wish it would have more options availabe. Overall, fully recommend place to stay. Definitely planning to come back again soon. Thanks FS Jakarta. You have been nothing short of extraordinary.
• Pavel (9/5): -
• methqal (10/5): - جدا رائع.. الاستقبال و القائمين عليه من الكوادر كانوا محترفين للغاية ... تم تسجيل الدخول قبل الوقت المحدد وبسرعة...الاكل ممتاز والنظافة تليق ب فور سيزون.. الاستقبال كانو اكثر ودية و تعامل... شكرا فور سيزون..سوف اكرر الزيارة بالتأكيد لم أجد شئ سئ طول فترة اقامتي
• Gahtan (9/5): -
• 712nabilan (10/5): Four seasons jakarta - Our stay at Four Seasons Jakarta was truly beautiful and memorable. The environment was wonderful, relaxing, and elegant from the moment we arrived. We enjoyed breakfast at Palm Court, and both the buffet and à la carte menu were amazing. For dinner, we dined at Alto Restaurant & Bar, which was an unforgettable experience. The food was excellent, and the service was truly the best. A special thank you to Clement, Anjar, Mario, and Lisma — you are all absolutely outstanding. We also visited Nautilus Bar every evening for cocktails, and it was always a highlight of our day. Thank you Irfan and Bagus for crafting the best drinks, and to Febrin and Ariska, you both totally rock the bar. And of course, the best man in charge, Mr. Julian, thank you for making the experience even better. Lastly, thank you to the Room Service team and Pool team for your warm hospitality — especially Vyna. We will definitely come back again. Love you all! ❤️
• 947gilliann (10/5): Outstanding Hotel with well deserved 2 Michelin Keys! - Our expectations of this hotel were high and they still managed to exceed these and then some. We are here on day 9 of a 10 night stay and have experienced the best service of any five star hotel we have visited. Check in was seamless with a welcome drink and cold flannel. You are then taken to your suite. The suites are large, well maintained with fresh fruit daily and we had some lovely welcome cake with a note on arrival. We are on the 14th floor and the views are fabulous. The air con/ heating is easy to set for the perfect temperature and is silent. The rain shower is very strong and there is a stand alone bath for a lovely long soak with complimentary bath crystals. Making up the room and doing turndown can be scheduled. They seem to sense when to do these. The staff know your name even when you haven’t been introduced. The food is top quality with varied dishes and there is a wonderful patisserie in the foyer which we are planning to try today. The pool is beautiful, with very comfortable loungers and the attention of the pool staff is second to none. From complimentary iced water and healthy smoothies, to the occasional 10 minute trial foot massage, if you are there at the right time, you could easily spend the day here. The food here is the same as the restaurant and I’d recommend the wagu beef burger. There is a Starbucks just outside from the main foyer and an escalator will take you to a small Family Mart and some little cafes. If you are leaving for an early meeting or trip, there are complimentary teas, coffee and pastries in the foyer in the early morning. If you like walking, Pacific Mall is around 15-20 minutes away or you can easily get there by ordering a Grab taxi or get one of the blue taxis at the hotel. The hotel can help with either of these. The Concierge can help organise trips, which are at very competitive rates compared to online offers. If you are coming to visit Jakarta, do not miss this fabulous oasis in the city. You will not want to leave!
• Nina (10/5): Exceptional stay - The place was honestly exceptional in every single aspect, from staff to food to amenities (spa highly recommended!). Looking forward to be back. Nothing. Everything was absolutely flawless.
• Sven (10/5): -
• 310ozano (10/5): An oasis within chaos - Jakarta can be intimidating, dirty, and chaotic. So I was pleased to realize that the Four Seasons property in Jakarta is an oasis within chaos. It's a beautiful property that doesn't look out of place anywhere in the world. It could be in, Paris, or it could be anywhere in the European cities. And as such, I was very impressed when I saw the quality of the hard product and how beautiful the property overall is. Now, this is only supplemented by what I can call the warmth and welcoming hospitality of Indonesian staff in the hotel, which made me and us feel very, very special. Overall, has one of the stronger breakfasts that I've seen in Four Seasons properties across the ASEAN region, and generally speaking, a very high quality experience and stay in a city otherwise that could be a little tough to navigate. In fact, it is such a nice place that I seldom wanted to leave the property to go outside. It has an exceptional bar called Nautilus at night that has live music and has a good Italian restaurant on the rooftop. All in all, a very pleasant stay and a surprisingly serene and high quality and elegant place in the middle of a chaotic city.
• Olaf (10/5): Wir freuen uns schon auf unseren nächsten Besuch. Die Arbeit des Concierge ist hervorragend. - Sehr gutes Frühstück, auch individuelle Frühstückswünsche werden sofort erfüllt. Besonders die Brotvarianten und der frische Fisch waren hervorragend. Es gab nichts, was nicht gut war.
• Fanning (8/5): Very good hotel, incredible helpful staff and very comfortable stay - The staff were fantastic
• Alexandra (10/5): -
• Kamal (10/5): - كل شيء جميل الغرف تحتاج إلى تجديد ، تنوع الفطور محدود
• Bianca (10/5): -
• Vincent (10/5): -
• Marco Walter (10/5): Überglücklich und zufrieden. - Das Frühstück war ausgezeichnet, habe noch nie ein so tolles Erlebnis gehabt. Das Zimmer wie auch das gesamte Hotel top, Personal ausgezeichnet.
• Giovanni (10/5): Excellent throughout -
• pororop154 (10/5): Thanks for the hospitality - Stay here with family.. the room is very cozy and also the ambience is very modern. Staff at front desk very help ful and caring
• Akmal Hisyam (10/5): -
• Muhammad Fikri Bin (10/5): - Everything was perfect. Good hospitality
• Marijke (10/5): - Fantastische service, lieve mensen, fijn bed, goed ontbijt
• MissAngiAngi (10/5): Luxury, Comfort, and Impeccable Service at Its Best - Absolutely love this place! The hotel is stunning, pool is gorgeous. Service was excellent, and the rooms were super spacious and beautifully designed. The welcome dessert was such a sweet touch. Definitely a place I’d love to come back to!
• Alexandros (10/5): -
• Ilaria (10/5): - The hotel is fantastic. Our suite was very well curated and elegant. The pool was a true oasis of peace. The staff was amazingly friendly and gentle. The breakfast is an experience ...
• I3578CCmarkb (10/5): An amazing stay at Four Seasons Jakarta! Every thing is top-notch especially Concierge services. Deasy was most helpful - An amazing stay at Four Seasons Jakarta! The suite was spacious, elegant, and spotless. Service was top-notch throughout, but the concierge team deserves special praise — they went above and beyond to help with reservations and recommendations, making my stay smooth and memorable. Truly outstanding hospitality!
• Mansoor Abdulnaser Mansoor Abdullah (10/5): -
• Sergey (10/5): -
• Andrea (10/5): Amazing Stay -
• ABO ALI (10/5): عالم رائع جدا فوق الوصف - كل شي ممتاز لا يوجد
• Gabriele (10/5): il Four Seasons è sempre una garanzia -
• Joaquin (9/5): -
• Zafer (8/5): -
• Richard (10/5): Great Welcome and facilities - Great hotel with very welcoming staff. The pool was spectacular and had great views over the city. Breakfast was very good also. I picked this hotel for the convenient location, so the excellent facilities were a bonus. Nothing
• Lo (10/5): -
• John (10/5): Excellent hotel for a short stay in Jakarta - Made our stay memorable by marking our wedding anniversary. The staff were exceptional throughout the hotel & all very attentive to our needs. Nothing
• SUNG JOON (10/5): -
• David (10/5): -
• Christian (10/5): Very high standard service with such a nice people !! - Quality of service !! Nothing
• Niessner (10/5): -
• Rima (10/5): -
• Rima (10/5): -
• Keira (10/5): Practically pefect in everyway. If this hotel was a chracter it would be Mary Poppins! - Where do I start? This hotel is the best hotel that I have experienced in my life! The rooms, the design, the staff, the flowers in the lobby, the attention to detail, and the exquisite customer service. I even love the way the entire property smells. I loved everything!
• LeBois (10/5): Cheers to the Four Seasons Jakarta! - Have you ever had a hotel stay where 3 nights felt more like 5? Time slows down in a beautiful way at the Four Seasons Jakarta which makes it the perfect retreat from the endless energy of the city. Our suite #1706, felt more like a luxury residence than a hotel room. The space, design, amenities, and the overall comfort left us not wanting to leave. As the pictures depict—we found something to discover and enjoy in every part of the room and the property in general. There are a limited number of rooms at the hotel making for a very intimate experience where the staff learn you name, offer genuine moments of warm Indonesian hospitality, and execute first-class professional service. We were touched by how well we were taken care of by the bell staff, front desk, housekeeping, and the teams in the Palm Court and La Pâtisserie. (Note: Please see my food-specific review under the Palm Court listing.) This was our first Four Seasons stay and it was an outstanding introduction to the brand. Thank you for an extraordinary and memorable stay—what a lovely and fitting end to our Indonesian adventure.
• Dhira (10/5): Exceptional -
• Keira (10/5): It's impeccable in every way possible! - Everything. I cried when I had to leave! I loved everything! Superior! Top notch! It's impeccable in every way!
• Matej (10/5): Exceptional -
• Turki (10/5): Exceptional - very friendly and supportive staff with amazing services. they exceeds our expectations with the welcoming surprise at the check-In to celebrate our occasions. it was perfect and the effort is highly appreciated none.
• Steen (10/5): Exceptional - Really value for money Amazing breakfast Even coffee in the room high quality
• Andrew (10/5): Maybe the best hotel we have stayed in - Everything Nothing
• Q166SEcarloso (10/5): Best in Jakarta - Best hotel in town, incredible service and amazing facilities, excellent rooms and quality food with really helpful stuff
• travluxuryaddicted_ (6/5): Not bad & having some issues. Hope they learn something - Check in was very smooth and Yolanda helped me explain the hotel details clearly and welcomed my family very well. The room looks luxurious but inefficient, the TV can't youtube for both. The amenites were okay, not the best but enough. Dinner at alto is nothing to sneeze at, and Reggy's service made our family feel very comfortable. Perhaps the variety of food was just too little for me. Turndown service was okay, although it did lack detail in that earplugs were only provided on one side of the bed. Nothing special like I've experienced before in hotels that are worth it. Breakfast in my opinion, needs a lot of improvement starting from the variety which I think is far from enough. No pork bacon (quite strange), the quality of food that came out was cold (eggs benedict), no dimsum/ indian/ japanese. One thing I really appreciate is that they were very helpful when preparing my son's food to reheat. They dont have any member for guests so we cannot track from email or latest stay p.s issues already handling by the team and contacted direclty to me.
• Navid (10/5): Best Breakfast ever! - A lovely hotel with some of the friendliest staff I've ever come across. The pool area was beautiful and the breakfast in particular was amazing!
• Stephen (10/5): A great reminder of what five-star service looks like. Well done Four Seasons. - Everything but especially the service. Every single interaction we had - from check-in, room service, breakfast - was amazing. Really difficult for any company to achieve this consistently high level of service so well done Four Seasons and thanks to everyone who made our (short) visit so enjoyable. Nothing.
• Michael (10/5): Exceptional -
• Al (10/5): I will repeat to stay here - The staff named Stefano, Monica, Levina and the rest show the top notch hospitality and very helpful. 5 stars hospitality. Nothing.
• Omar (10/5): Exceptional -
• Nafiri (9/5): Superb -
• Shayanne (10/5): Exceptional -
• Karolina (10/5): Exceptional - The hotel is amazing in every way. It is beautiful in the smallest details. Fantastic cuisine. Wonderful pool. Very good compromise between price and quality. Thank you very much for a luxurious stay and unforgettable impressions - Karolina and Jerry
• Jordi (10/5): Excelent service. Nice hotel. Thank you -
• Ahmad (10/5): Exceptional -
• mfCostigliole (10/5): Luxury and comfort - 2-night stay that I will long remember. The room and all the areas I had the chance to use/visit are aesthetically beautiful. What I liked the most, though, was the extremely attentive and kind personnel, who made me feel at home. I recommend al least a meal in the main restaurant. Marvellous high-ceiling space with good food variety, including typical Indonesian dishes
• Ramesh (9/5): Superb -
• Rosdie (10/5): Exceptional -
• Mert (9/5): Excellent experience - It is very nice hotel to stat with your family. Pool is make you feel like you are in Bali. Bed is very comfortable. 20th floor restaurant is top notch italian. Spa balinese massage was fantastic. Nothing
• Sightsee64509596995 (10/5): Short stay with best quality as expected. - Staying for 1 night at Four Seasons Hotel Jakarta felt comfortable, nice and met my expectation. I always love the in-room dining from the menu option, food presentation and its authentic taste. A letdown maybe the welcome amenity. Overall never felt bored to come back again sooner or later.
• Artem (10/5): Exceptional -
• Azhar (10/5): Exceptional -

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