Quest Newcastle West

Name: Quest Newcastle West
Address: 787 Hunter Street, Newcastle, au

Location: 787 Hunter Street, Newcastle, au

Star Rating: 4 Stars

Property Type: Hotels

About this Property

Historical Getaway in Refurbished Brewery
Quest Newcastle West, nestled in the 1876 Woods Castlemaine Brewery, offers a unique historical escape. The property features spacious modern apartments with a range of amenities for a comfortable stay.

Modern Apartments with Essential Amenities
Each apartment at Quest Newcastle West is equipped with a TV, radio, microwave, work desk, ironing facilities, and comfortable bed linen. The private bathrooms are fitted with a shower and toilet to meet your needs.

Convenient Location for Exploring
Situated directly across from the Newcastle Interchange, Quest Newcastle West is just minutes away from key attractions like the Newcastle Yacht Club, Entertainment Centre, and McDonald Jones Stadium. Explore the city with ease from this central location.

Book your stay at Quest Newcastle West for a memorable historical retreat!

Important Information

Please note that there is a 1.8% surcharge for Visa, 2.5% surcharge for Mastercard and 3.0% surchage for American Express credit cards. All check ins are required to provide a $200.00 imprint of a physical credit card as a security bond, no cash bonds are accepted for the security bond. Please note housekeeping services are not included on Sundays or Public Holidays. Please note that images of the apartments are samples of the 78 apartments. Each individual apartment is different due to the design of the historical building. Apartments with exposed beams are subject to availability. Please let the hotel know if you have any special room requests upon making the booking. Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. This property does not accommodate bachelor(ette) or similar parties. Guests under the age of 18 can only check in with a parent or official guardian.

Policies

Check-in: 02:00 PM - 08:00 PM

Check-out: 10:00 AM

Amenities & Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Family rooms
BBQ facilities
Lift / Elevator
Luggage storage
Facilities for disabled guests
Table tennis
Non-smoking throughout
Shared lounge/TV area
Concierge service
Grocery deliveries
Wheelchair accessible
Outdoor furniture
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Hand sanitizer in guest room and key areas
Cashless payment available
Fire extinguishers
First aid kit available
Sanitized tableware & silverware
Invoice provided
Guests can opt-out any cleaning services during stay
Smoke alarms
Shared stationery like menus, pens are removed
Property cleaned by professional cleaning companies
Food delivered to guest room
CCTV outside property
Key card access
Television in common areas
Free wired internet
Self parking (surcharge)
Fitness facilities (surcharge)
Internet access
Reception hall
Secured parking

Rooms Available

Apartment

1 King Bed
376 sq feet

Layout - Bedroom, living room, and dining area
Internet - Free WiFi
Entertainment - 43-inch flat-screen TV with digital channels and Netflix
Food & Drink - Kitchen with refrigerator, stovetop, oven, and microwave
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, shower, free toiletries, and a hair dryer
Practical - Washer/dryer, safe, and iron/ironing board; rollaway beds (surcharge) and cribs (surcharge) available on request
Comfort - Climate-controlled air conditioning
Need to Know - Limited housekeeping
Non-Smoking

Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Hair dryer
- Desk
- Microwave
- Dishwasher
- Private bathroom
- Kitchen
- Electric kettle
- Wardrobe or closet
- Oven
- Stovetop
- Toaster
- Toilet paper
- Shampoo
- Separate sitting area
- Blackout drapes/curtains
- Separate dining area
- Free WiFi
- Separate bedroom
- Bedsheets provided
- Soap
Two Bedroom Executive Apartment

2 King Beds
592 sq feet

Layout - 2 bedrooms, dining area, and sitting area
Internet - Free WiFi
Entertainment - 43-inch flat-screen TV with digital channels and Netflix
Food & Drink - Microwave, coffee/tea maker, electric kettle, and toaster
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - 2 bathrooms, shower, free toiletries, and a hair dryer
Practical - Safe, iron/ironing board, and desk; rollaway beds (surcharge) and cribs (surcharge) available on request
Comfort - Climate-controlled air conditioning
Need to Know - Limited housekeeping
Non-Smoking

Max Occupancy: 4 (1 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Hair dryer
- Desk
- Microwave
- Electric kettle
- Wardrobe or closet
- Stovetop
- Toaster
- Toilet paper
- Shampoo
- Separate sitting area
- Blackout drapes/curtains
- Separate dining area
- Free WiFi
- Bedsheets provided
- Soap
One-Bedroom Apartment

This air-conditioned apartment offers a fully equipped kitchen, dining area, work desk and a TV. Laundry facilities are provided.

Max Occupancy: 2 (2 Adults)
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Radio
- Refrigerator
- Desk
- Seating Area
- Toilet
- Microwave
- Dishwasher
- Washing machine
- Private bathroom
- Heating
- Kitchen
- Interconnected room(s) available
- Sofa
- Alarm clock
- Dining area
- Electric kettle
- Tumble dryer
- Wardrobe or closet
- Oven
- Stovetop
- Toaster
- Linen
- Dining table
- Upper floors accessible by elevator
- Toilet paper
- Sofa bed
- Trash cans
- Wine glasses
- Cots
- Shampoo
- Conditioner
- Body soap
- Accessible by lift
- Smoke alarm
- Key card access
Two-Bedroom Apartment

This air-conditioned apartment offers a fully equipped kitchen with a dishwasher. it also includes a dining area, work desk and a TV. Laundry facilities are provided.

Max Occupancy: 4 (4 Adults)
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Radio
- Refrigerator
- Desk
- Seating Area
- Toilet
- Microwave
- Dishwasher
- Washing machine
- Private bathroom
- Heating
- Kitchen
- Sofa
- Alarm clock
- Dining area
- Electric kettle
- Tumble dryer
- Wardrobe or closet
- Oven
- Stovetop
- Toaster
- Additional bathroom
- Linen
- Dining table
- Upper floors accessible by elevator
- Toilet paper
- Sofa bed
- Trash cans
- Wine glasses
- Cots
- Shampoo
- Conditioner
- Body soap
- Accessible by lift
- Smoke alarm
- Key card access
Two-Bedroom Apartment

This unit is composed of one-bedroom apartment connected with one studio. It features a fully equipped kitchen and free access to the gym.

Max Occupancy: 4 (4 Adults)
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Radio
- Refrigerator
- Desk
- Seating Area
- Toilet
- Microwave
- Dishwasher
- Washing machine
- Private bathroom
- Heating
- Kitchen
- Sofa
- Alarm clock
- Dining area
- Electric kettle
- Tumble dryer
- Wardrobe or closet
- Oven
- Stovetop
- Toaster
- Linen
- Dining table
- Upper floors accessible by elevator
- Toilet paper
- Sofa bed
- Trash cans
- Wine glasses
- Cots
- Shampoo
- Conditioner
- Body soap
- Accessible by lift
- Smoke alarm
- Key card access
Studio Apartment

This air-conditioned apartment features a TV and a radio. Your private bathroom includes a shower and toilet.

Max Occupancy: 2 (2 Adults)
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Kitchenette
- Radio
- Refrigerator
- Desk
- Fan
- Toilet
- Microwave
- Private bathroom
- Heating
- Interconnected room(s) available
- Alarm clock
- Electric kettle
- Wardrobe or closet
- Stovetop
- Toaster
- Linen
- Upper floors accessible by elevator
- Toilet paper
- Trash cans
- Wine glasses
- Cots
- Shampoo
- Conditioner
- Body soap
- Accessible by lift
- Smoke alarm
- Key card access

Guest Reviews

Emilios A (5/5): - The beds The aircon filters were caked on in dust causing my son to cough and sneeze throughout the stay. I removed the filters in the middle of the night to clean them (I am a licenced contractor) but the damage was already done in regards to my son's allergies. The room was somewhat clean, but the dust was a major issue for my son as the air cons in rooms would have just circulated dust around the apartment. Also, $35 to place your vehicle behind a gate for not even 24 hours.
Michelle (10/5): -
Laila (10/5): -
Laila (10/5): -
Caitlin (9/5): -
Kate (10/5): - Great location, easy to find, easy to sort out parking, room was excellent, staff were friendly and very helpful
Elizabeth (8/5): -
Ingrid (10/5): Excellent. My choice always when staying in Newcastle. - Clean. Very comfortable. Great staff. Nothing.
Angel (8/5): -
Marlos (10/5): -
Melanie (8/5): -
Qiaoli (8/5): Comfortable and good value stay - The reception staff is exceptional. We received a call from the reception regarding to our special requirement. They arranged early check-in but we did not manage to arrive Newcastle till 2:30pm. The receptionist was very friendly. The kitchen was well-equipped for a proper dinner cooking. We have no windows to let in fresh air and the shower area is quite cramped for me and my daughter.
Herminia (8/5): -
farzad (8/5): -
Emily (9/5): - Great facilities, super friendly staff and well equipped
LINDY (8/5): - Friendly staff, very clean room, reception area and hallways Towels were a bit thin Pillows not quite plump enough Shower door wouldn't fully close, hence water leaking on bathroom floor
YING-XUAN (6/5): -
Cathy (10/5): -
Kathryn (8/5): We spent an enjoyable weekend - The staff were helpful and friendly. Rooms on the third floor Our first floor room smelled musty but staff were able to move us to a different floor
Mitchell (9/5): - Building looked great. Staff were amazing. Space was huge. Room was so clean Furniture didn’t match the building and felt cheap
Brustolin (9/5): Pleasant, comfortable & well located - Had a gym and parking Couldn’t get secure parking
Celine (8/5): Perfect for what I needed for a one night stay in Newcastle. - Breakfast did not apply to me as don’t eat breakfast. Want to point y out that the staff were very friendly and helpful. Big call out to James who was great over the phone and in person. Please let him know his recommendation for the local Indian was excellent. Also I arrived at the wrong Quest and the girl at reception was super helpful. Rang James to say I was coming and also got someone to chase me as I left my water bottle behind. She took the time to explain on the map where I needed to go. For James and his colleague it was 10/10 for customer service. The customer service skills of your staff and their demeanours.
Hristina (10/5): -
Aman (10/5): -
Ellen (9/5): Nice overnight stay in Newcastle - Stayed for one night for work and it was a great place to stay. The staff were super friendly and accommodating! The room didn't have a lot of natural light.
Richard (7/5): - The bathroom was 7mtrs from the bed, near entry to room and not in convenient proximity to bed
Isabella (8/5): -
Megan (10/5): -
Ali (10/5): -
Julie-Anne (10/5): Spacious and comfortable - Spacious rooms, easy access from car park great staff N/a
Lama (9/5): -
Jessica (8/5): -
Phoebe (10/5): Fantastic stay with amazing staff and cleaning. - Very clean and tidy. Staff were incredibly accommodating, best customer service I have had in a while, very impressed. None
Jessica (10/5): -
Lara (8/5): -
khaled (6/5): -
Julie-Anne (10/5): - The staff were exceptional- Thankyou James. Room was very spacious and very clean and comfortable. Had everything
fridah (10/5): -
Kylie (10/5): -
Sumudu (7/5): -
Laila (10/5): -
Keel (10/5): - Stunning building and room!
Laila (10/5): -
Konnie (8/5): -
Charlie (10/5): The room was fantastic the lady I met at reception was not welcoming - I asked the woman who’s was on receiption why the 200 dollar hold on my card came out of my account I was under the impression the hold is a hold not a transaction The staff at reception
Avi (10/5): The staff were wonderful and very accommodating of our late night check in, especially the lovely lady who was the night - Everything was wonderful. The building is stunning
Susan (10/5): Excellent - Excellent handover of keys collected from reception and both receptionists were very helpful. Excellent closed parking facilities. Our suite was very clean and close to all amenities.
lorrael2023 (10/5): Can't recommend highly enough - This property was in a perfect position for my requirements. The studio apartment was very spacious and nicely decorated. It had all the amenities required. I was given a parking space in the ungated area at a cost of $25 per day. When the bollard wouldn't lower on my return at about 11pm on a Saturday night I was able to contact the night manager who gave me another spot, walked me out to my car and walked me back to the hotel (to ensure my safety) after I parked my car. He was apologetic and helpful in sorting this out quickly. All the staff were very friendly and helpful. I can't recommend Quest Newcastle West highly enough.
Sean (10/5): Well appointed studio room which won’t disappoint the fussiest of guests! - Staff were fantastic. Met me in the car park on arrival. Old style chocolate machine in the hallway was a nice touch and needed after a long drive. Slight detractor was a smoke alarm sounding off at 3am requiring an immediate evacuation into the carpark by all guests. Well handled by staff members. Entry to the hotel was difficult in peak hour traffic. More a town planning issue but could be addressed with google maps to ensure a better route is taken to the hotel. Had to spend 15 min in traffic only meters away from the hotel to double back around for entry.
Gail (10/5): Very enjoyable - I really like the repurposed warehouse building. The staff were very pleasant and helpful including helping my after hours problem with the hot water! That’s my only complaint - it took sooo long for the hot water to start flowing. The time it took for the hot water to flow to the shower.
Denise (8/5): Convenient, extremely large rooms, very comfortable. - Rooms were big, clean, convenient parking
Laura (7/5): - Très sympa! Le personnel est accueillant. La chambre, située au rez de chaussée, est un peu sombre.
Jessica (3/5): Disappointing - Good location Room stunk. No air flow, no fan or ability to open windows. Everything had a damp feel to it.
Hallett (10/5): -
Oriana (10/5): Excelente relación calidad - precio - Muy limpio, todo se veía como nuevo. Excelente atención.
Vic Alvin (9/5): Great location and great staff! - Location .
Tony (7/5): -
AMANDA (7/5): - Very nice staff and very accommodating Air conditioning was mouldy and the room was dated. Windows don’t open and there are no fans.
Elissa (10/5): Quest is exceptional - Loved the size of the room and the amazing customer service. Loved the feel of the building, old with new. Easy access to the interchange.
Craig (10/5): -
Craig (10/5): -
Annette (10/5): -
Davika (8/5): We really enjoyed our stay and would came back to stay in the future. - The staff were friendly and helpful. They made a conscious effort to offer us an alternative room after the initial room was not suitable. The initial room was very stuffy and smelled very strong of disinfectant which i was very sensitive too.
Chris (10/5): -
Kerry (10/5): -
Cathy (9/5): -
Michelle (9/5): The staff were amazing helping my girlfriends surprise me on my birthday. The apartment itself was great. Lots of room f - Fantastic location Nothing…we loved it
Matthew (9/5): Great, would stay again - Check in room was good, staff was awesome, hotel really interesting and good looking. Clean and comfortable. The gym could be a little better.
Taylah (10/5): -
Murray (10/5): -
Barry (7/5): -
Rachel (1/5): - I liked nothing, Novotel closer to Newy beach in town is the same price and has way nicer staff. Never had I experience so much discrimination from the main reception lady to the middle aged privileged 'novocastrian' owner. I'd take your money else where and support local Airbnb businesses over these hotel chains. This hotel and it's owner is a prime example of what capitalism has done to a Newcastle town that newy once was. The cleaning staff lie about items in the room and then blame you for stealing them, try and take your $200 bond. and honestly this is a huge red flag considering the cleaning staff have access cards to all your rooms. I did not feel safe with joining rooms and no CCTV on the other side eif the building where your windows are. super dodgey. The hot headed staff, I only experience one nice receptionist
Kylie (10/5): -
BJ (10/5): my fave Newcastle accommodation - Super close to Newcastle interchange, places of interest and restaurants. Studio apartment is huge and the kitchen is great. Nil
milly (10/5): - everything was excellent nothing
Lauren (10/5): -
Michelle (10/5): Can’t recommend highly enough. I will definitely be back. - Everything! The location the facilities, comfy bed, kitchenette and a great shower! Nil
Aimee-Louise (9/5): -
Judith (10/5): Great quiet location with all the comforts - The apartment was well appointed with everything you need for a comfortable stay.Rooms were quiet and the staff really friendly and helpful Only one lamp on one side of bed and PowerPoints in room should be accessible both sides of bed
simone (9/5): -
kathytF6403DA (10/5): All good - As always we enjoyed our stay TV in bedroom wasn't working well though
Chris (10/5): My first choice for staying in Newcastle - This place is very classy with the friendliest staff. The location is perfect for exploring Newcastle. This is now my first choice when visiting. Thank you to the Reception team for being so welcoming I was sad to leave. The only problem I had
Shatha (8/5): -
Sightsee00434320181 (4/5): Uncomfortable feeling - I booked a three-night stay at Quest Newcastle West. On the day of check-in, we were given Room 113B. When we opened the door, there was a strong damp and mouldy smell, as if the room had not been occupied for a long time. The layout of the room also felt strange. My son and I stayed inside for less than three minutes before we both wanted to leave. We later requested a room change and were fortunately given another room. However, the uncomfortable feeling from the first room stayed with us throughout the three days of our stay. The second room had a balcony, but there were two buildings under construction across the street. The construction started very early in the morning and continued until late in the evening. As a result, we were unable to use the balcony at all. Overall, it was not a pleasant experience.
Dillon (8/5): Clean quiet overall great experience can’t help about the neighbors would stay again preferably highest level in the bui - Very clean and quiet The junkies across the road and the weird musky smell down the other end of the hall way
Hayley (10/5): We'll be back - Great, friendly staff! Lincoln was so warmly accommodating with our requests. Huge rooms and beds! Aircon kept switching off
Khandoker (8/5): Overall it was great. - Well presented. The room was a bit smelly.
Nicholas (10/5): -
Jemma (7/5): - It was very nice inside and comfy good little get away The area was a bit strange and didn’t get my bond back.
Toni (8/5): - Excellent location, friendly helpful staff. The room was very spacious, comfortable and clean. I would highly recommend this accommodation.
Maxwell (10/5): Convenient for travel and next to light rail to access Newcastle - however it’s a comfortable walk anyway - Spacious rooms
Kym (10/5): - Large room Lots of space Location all in walking distance Facilities were modern
Tony (6/5): Stay was pleasant but it was way beyond our budget. - Staff pleasant and helpful. Room very comfortable as expected The price!
tylercW1992QY (10/5): Family trip to quest Newcastle west - A amazing hotel to stay in so roomy and clean with good air conditioning for the hot summer days. Cheep close Secure car parking. The staff are amazing so helpful with everything check in to departure, they took an interest in where we were from and helped recommend what to do. will 100% recommend quest Newcastle west to anyone.
Ian (8/5): -
Wickramasinghe (10/5): - We had a great time! The property was in perfect condition and we really enjoyed our stay. The staff was also amazing and made us feel very welcome...
Anantha Padmanabhan (9/5): -
Eden (10/5): -
Tim (8/5): Comfortable - Spacious apartment Finding parking out the front n order to check in . While we did have a paid parking spot we had to find alterante parking in order to check in.
Katrina Gallen (9/5): - Well set up apartment. Plenty of space.