Hotel des Bains & Wellness

Location: Haelen, 2, Robertville, be

Star Rating: 4 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: 02:00 PM - 08:00 PM

Check-out: 11:00 AM

Amenities & Facilities

• Health or beauty spa nearby
• Offsite parking discounted rates available
• Electric bicycle charging station
• Parking
• Non-smoking rooms
• Swimming pool
• Restaurant
• Terrace
• Lift / Elevator
• Safety deposit box
• Fax/photocopying
• Ironing service
• Hot tub/Jacuzzi
• Sauna
• Massage services
• Hammam
• Non-smoking throughout
• Board games/puzzles
• Heated pool
• Adult only
• Infinity pool
• Outdoor furniture
• Coffee Shop on site
• Fruits
• Spa/wellness center services
• Steam room
• Beauty Services
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Hand sanitizer in guest room and key areas
• Cashless payment available
• Fire extinguishers
• First aid kit available
• Sanitized tableware & silverware
• Guests can opt-out any cleaning services during stay
• Smoke alarms
• Shared stationery like menus, pens are removed
• Physical distancing in dining areas
• Key access
• CCTV outside property
• Face masks for guests available
• Security alarm
• Key card access
• Television in common areas
• Free wired internet
• Snack bar/deli
• Access to nearby indoor pool
• Access to nearby outdoor pool
• Self parking (surcharge)
• Offsite parking discounted rates available
• Internet access
• Housekeeping on request
• Wine release events
• Reception hall
• Exercise/lap pool
• Japanese garden
• Fishing nearby
• Health or beauty spa nearby
• Snow sports gear
• Swimming nearby
• Electric bicycle charging station
• Vegetarian menu options available

Rooms Available

• Suite Majestueuse, 1 chambre

  1 King Bed

  646-sq-foot room with lake views

  
  

  Layout - Bedroom

  Internet - Free WiFi

  Entertainment - Flat-screen TV with cable channels

  Food & Drink - Minibar (fees may apply)

  Sleep - Premium bedding, blackout drapes/curtains, and bed sheets

  Bathroom - Private bathroom, bathtub or shower, bathrobes, and slippers

  Practical - Safe and desk; cribs (free) available on request

  Comfort - Daily housekeeping and heating

  Need to Know - No rollaway/extra beds available

  Non-Smoking

  Max Occupancy: 3 (2 Adults)

  • Minibar
  • Safety deposit box
  • TV
  • Hair dryer
  • Bathrobe
  • Desk
  • Private bathroom
  • Heating
  • Slippers
  • Daily housekeeping
  • Premium bedding
  • Blackout drapes/curtains
  • Free WiFi
  • No rollaway/extra beds
  • Free cribs/infant beds
  • Bedsheets provided

• Double or Twin Room with Lake View

  This room features a scenic view of the lake and garden.

  Max Occupancy: 2 (2 Adults)

  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Hair dryer
  • Bathrobe
  • Radio
  • Desk
  • Toilet
  • Private bathroom
  • Heating
  • Slippers
  • Wardrobe or closet
  • Terrace
  • Outdoor furniture
  • Outdoor dining area
  • Bottle of water
  • Accessible by lift
  • Smoke alarm
  • Key card access

• Suite

  A spacious room with a king-size bed.

  Max Occupancy: 2 (2 Adults)

  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Hair dryer
  • Bathrobe
  • Radio
  • Refrigerator
  • Desk
  • Seating Area
  • Toilet
  • Private bathroom
  • Heating
  • Slippers
  • Sofa
  • Hardwood or parquet floors
  • Wardrobe or closet
  • Bottle of water
  • Accessible by lift
  • Smoke alarm
  • Key card access

• Standard Double Room

  Each of these classically-decorated rooms is located at the front of the hotel.

  Max Occupancy: 2 (2 Adults)

  • Safety deposit box
  • TV
  • Telephone
  • Hair dryer
  • Bathrobe
  • Radio
  • Desk
  • Toilet
  • Private bathroom
  • Heating
  • Slippers
  • Wardrobe or closet
  • Bottle of water
  • Accessible by lift
  • Smoke alarm
  • Key card access

• Double Room with Terrace

  This room features a south-facing balcony.

  Max Occupancy: 2 (2 Adults)

  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Hair dryer
  • Bathrobe
  • Radio
  • Desk
  • Seating Area
  • Toilet
  • Private bathroom
  • Heating
  • Slippers
  • Wardrobe or closet
  • Terrace
  • Bottle of water
  • Accessible by lift
  • Smoke alarm
  • Key card access

• Suite with Terrace

  A spacious apartment with a bedroom, dining area and a living room with a seating area. It includes a terrace and scenic views of Lake Robertville and hotel garden. An iPod dock, home theater and Nespresso machine are provided.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Hair dryer
  • Bathrobe
  • Radio
  • Refrigerator
  • Desk
  • Seating Area
  • DVD player
  • Toilet
  • Heating
  • Slippers
  • Sofa
  • Hardwood or parquet floors
  • Dining area
  • Wardrobe or closet
  • Coffee machine
  • Terrace
  • Dining table
  • Outdoor furniture
  • Outdoor dining area
  • Bottle of water
  • Accessible by lift
  • Smoke alarm
  • Key card access

• Villa

  This spacious villa comes with 1 living room, 2 separate bedrooms and 1 bathroom with a shower and free toiletries. Meals can be prepared in the well-fitted kitchen, which features a stovetop, a dishwasher, kitchenware and a microwave. Boasting a terrace with lake views, this villa also features a dining area and a flat-screen TV with cable channels. The unit has 3 beds.

  Max Occupancy: 4 (4 Adults)

  • Coffee/tea maker
  • Shower
  • TV
  • Telephone
  • Hair dryer
  • Bathrobe
  • Radio
  • Refrigerator
  • Desk
  • Seating Area
  • DVD player
  • Toilet
  • Microwave
  • Dishwasher
  • Private bathroom
  • Heating
  • Slippers
  • Kitchen
  • Sofa
  • Hardwood or parquet floors
  • Dining area
  • Electric kettle
  • Wardrobe or closet
  • Stovetop
  • Coffee machine
  • Terrace
  • Dining table
  • Outdoor furniture
  • Outdoor dining area
  • Bottle of water
  • Accessible by lift
  • Smoke alarm
  • Key card access

Guest Reviews

• geert (9/5): -
• Emilien (9/5): -
• Daiga Priede (9/5): - Excellent breakfast, very clean and warm spa area. Excellent dinner and atmosphere. Our room was facing the busy road, so sleeping with open windows was noisy, but with the windows closed- too warm.
• Sabrina (9/5): - Sehr schöne Umgebung, bequeme Betten und alles sehr ruhig. Tolle Landschaft und schöne Natur zum Wandern.
• Ahlam (10/5): -
• Beatrijs (9/5): -
• Pennewaard (10/5): - De locatie was super mooi De rust die dit hotel ons gaf. Een het vriendelijk personeel Niks.
• Madeleine (8/5): Für 1-2 Nächte ein süßes Hotel zum runterkommen... - Es war ein süßes, kleines Hotel mit sehr nettem Personal. Beim Frühstück konnte man aus verschiedenen Angeboten auswählen, das war auch lecker und ausreichend. Die Lage hat uns gar nicht gefallen. Man konnte nicht spazieren oder joggen, ohne vorher mit dem Auto zu fahren. Hotel liegt direkt an der Hauptstraße und da gab es keine anderen Wege. Im Bad nur eine komplett durchsichtige Glastür...
• Véronique (7/5): -
• Salah (9/5): Excellent séjour J’y reviendrai sans hésitation -
• Olivier (10/5): Superbe découverte - L'accueil, l'ambiance, le concept anti gaspi et partage des repas par table, ... tout!
• Hiba (2/5): Manque de transparence et de entretient - Calme et bien situé - Manque de transparence sur le besoin d’un supplément pour le petit déjeuné et le spa, cela a été proposé sans connaissance du coût supplémentaire. De plus, booking ne le mentionne pas non plus dans les conditions donc ça donne l’impression que c’est inclut par l’établissement. De plus la chambre contenait de la moisissures ce qui impacte la respiration négativement, et la piscine en avait aussi ce qui prouve un manque s’entretient des équipements.
• Nicola (10/5): We loved our stay, stayed last year and came back again this year - Spa, room, and food was fantastic Nothing
• Christian (7/5): -
• Bart (8/5): -
• Jenny (5/5): Nous sommes déçus par la chambre, les sanitaires et le déjeuner. Le prix nous semble trop élevé - Belle infrastructure wellness et spa Manque de propreté dans la salle de bain, équipements un peu vétustes (ampoule à remplacer, poignée de porte manquante, tâches dans la baignoire). Le petit déjeuner était bon mais nous avons regretté de devoir obligatoirement choisir parmi 4 formules Manque de convivialité
• Erik (8/5): Goed - Personeel prima Accommodatie goed maar is toe aan renovatie
• Serge1973 (9/5): Culinaire hoogstandjes in fijn en net hotel aan een mooi stuwmeer. - Ruime nette kamer met groot terras en met enorme doucheruimte met fijne regendouche. Het ontbijt is naar keuze (4 soorten) vooraf en is van uitstekende kwaliteit. Personeel en eigenaren zijn enorm vriendelijk en hulpvaardig. Ruim binnen en buitenzwembad. Alles is netjes. Omgeving is adembenemend mooi. Wellness is oke maar sauna is klein en verouderd. Eigenaar zou er goed aan doen een tweede ruime sauna buiten te realiseren.
• Libra (9/5): - Dans l’ensemble tout était agréable. Juste je jacuzzi pas assez chaud.
• raymond (9/5): - Diner en uitbaters - rustig -mooi ingericht hotel Nihil
• Frédéric (4/5): Grosse déception avec le restaurant (souper et petit déjeuner). - Chambre confortable. Calme. Le restaurant. Service déplorable, temps d'attente entre deux plats très très long, nourriture sans saveur. Les suppléments demandés (Wellness, petit déjeuner) car nous avions réservé par Booking.
• philippe (10/5): -
• Christoph (8/5): -
• Sophie (8/5): - Le wellness, le cadre chaleureux
• Hans (8/5): Heerlijk genoten van de omgeving - Mooi hotel. Mooie en centrale locatie 1 dag gehad dat er geen schoonmaak was geweest. Kregen later wel een schone handdoek
• Nathalie (7/5): - Le système de choix entre 4 petits-déjeuners dans un souci d'anti- gaspi, très bonne idée ; et c'était délicieux. Service au top, serveuse très accueillante et sympathique. L'accueil par le patron j'imagine...bof bof... Pas de chichi, très sommaire... La chambre fort vieillotte, rideaux tout tachés d'humidité ou de je n'sais quoi
• Florence (8/5): -
• robert-jan (9/5): Heerlijk hotel in prachtige omgeving - Fijne kamer Heerlijk zwembad met spa Lekker en vers ontbijt Goede locatie voor mooie wandelingen in de buurt Eigenlijk alles prima
• Hock Michael (9/5): - Très bel établissement. Bravo pour la gestion. Un peu perdu pour le petit déjeuner. On ne voyait personne. Petite attente. Mais on peut comprendre que le gérant était occupé.
• Julie (6/5): - Leuk gezellig hotel, hele leuke kamer en decoratie/kunst, leuke restauratieruimte (ontbijt/dinner). Kwaliteit van het dinner was heel goed. Prijs kwaliteit was niet in orde. Fruit bij het ontbijt was overrijp. Avondeten (niet inbegrepen in prijs was wél z'n geld waard, eten was erg lekker). Wellness was zeer teleurstellend. We moesten 50E bijbetalen (2x25) voor een zwembad, een koude sauna, een stoombad zonder stoom, en een jacuzzi die groen was en je niet in mocht.
• Arnaud (8/5): -
• Mathias (7/5): Très sympa ! - L’ambiance que dégage l’établissement et l’endroit où il se situe. L’honnêteté du personnel 👍🏼 Sèche cheveux ne fonctionne pas, la saleté sur les murs + humidité. Et le prix qui est très cher mais ça, ça vient principalement du Booking et non de l’établissement.
• Siyar (6/5): -
• KEUNINGS (10/5): - Tout. Sauna, chambre,nourriture,accueil Rien
• JEAN-PAUL (7/5): Séjour agréable avec petit bémol - Repas excellents, cadre et localisation sur le lac Espace hammam sans personnel. "M. Robert" qui apparemment a réponse à toutes les questions était malheureusement toujours absent en cas de besoin.
• Zahira (7/5): - Het uitzicht en de rust. Mooi verblijf. Engels spreken is lastig voor het personeel. Appartementsmeubels zijn gedateerd. Slaapkamer van het appartement is wel echt een 4 sterrenkamer.
• Marinus Cornelis (7/5): - Location and the silence The staff seems to be not interested. Not very welcoming and no English language skills. Olivier though is doing his best!
• Marine (10/5): Moment de détente magique! Je regarde déjà pour y retourner . - Le cadre splendide , le restaurant délicieux et le personnel très accueillant ! Rien!
• Serge (10/5): -
• Christa (5/5): Mooie ervaring maar niet voor herhaling vatbaar. - Het restaurant was goed en modern ingericht met mooi uitzicht op tuin en meer. Het hotel zelf. Persoonlijk spreekt alleen Frans. Hotel is zeer gedateerd en staat in geen verhouding met de prijs die ze vragen. Ontbijt (tegen extra betaling) is simpel en afgemeten.
• Evelyn (8/5): -
• Sotiris (9/5): Great 3 days stay in this property but on the expensive side considering the extra charge for using the leisure faciliti - The property was lovely in a perfect location to get to the F1 at Spa. The pool and spa facilities were exceptional and very clean. Dinner was great with Olivier being a perfect host. We paid a lot of money for our stay so was surprised we had to pay an extra €25 each to use the leisure facilities. No tea or coffee making facilities in the bedroom.
• David (10/5): Everything about our stay was perfect. Helpful hosts, wonderful facilities in a delightful position. - Stylish, boutique minimal styling, beautiful position, serene, welcoming hosts, amazing pool and spa.
• Marta (8/5): Very good -
• Philipp (10/5): - Great experience
• Mike (2/5): Very poor - No dinner. No breakfast
• James (7/5): great hotel + worst front desk person ever. Amazing people in the service business get away with that level of arroganc - amazing location and room, nice pool The front desk guy who checked us in might be the most arrogant and rude person I have ever experienced at a hotel front desk. The thing he seemed to care about most was telling us breakfast was not included because we used Booking.com instead of booking direct.
• Mandic (10/5): Exceptional -
• Sarah (9/5): Great getaway - We had a stunning room with a great terrace overlooking the lake. The spa is lovely though the sauna was out of order during our visit, however we were gifted with one free access to the spa once I had raised this point upon checking out, which we appreciated. The decoration in the hotel is also lovely, and the food in the restaurant was really tasty. I don't mind per se, but to improve business I would point out that: 1) when I called to book the restaurant and spa the man at reception was rather blunt (no welcoming skills), though he was more pleasant when we checked in - so this could put people off. 2) also, the lady at reception upon checking out was also very blunt and did not give any smile, nor did she ask us how we enjoyed our stay, nor did she ask how we enjoyed the restaurant or anything, even when I informed that we had stayed with them previously etc.. So although the hotel is really lovely the hospitality/people skills could do with being better to match the lovely decorations and setting. (except the waitress for the evening meal who did have a smile for us and was friendly)
• Ann (10/5): Exceptional -
• ciprian (8/5): - Breakfast without fruits. Swimming pool closed at 19.00. Restaurant closed on Saturday evening.
• George (8/5): Very good -
• Joanne (8/5): Very enjoyable - The breakfast/ dinner was very good We struggled a little with the language so had to have the correct person to speak with
• Robert (9/5): familiy-run hotel with very dedicated staff, excellent facilites, good food - best hotel bed I have ever slept in, spa facilites excellent as well as wellness treatments, food was excellent as well
• Martin (9/5): Superb -
• Martin (8/5): Very good -
• Frank (10/5): - Lage genial, architektonische perfekte Verbindung verschiedener Stile, top Wellness, Dampfbad quasi Alleinstellungsmerkmal
• Alexandra (9/5): Superb -
• Anonymous (5/5): Passable -
• Gillian (5/5): Not a 4-star hotel, though it charges 4-star prices - Lovely spa and super massages thanks to a great masseuse. Generous-sized breakfast. Not a 4-star room : Small, uncomfortable bed (no mattress topper which is pretty standard these days), mini-fridge did not work and no water, tea or coffee facilities in the room. Dangerous handrail into spa pool. Understaffed : Masseuse was also the receptionist and also the breakfast server hence Reception door was locked at arrival because she was giving a treatment in the spa! We had to phone and wait nearly 15 minutes outside. Noise / false advertising: I was informed the restaurant was being refurbished when I tried to book it prior to our stay, but was offered their restaurant “Au Cheval Blanc” 5 minutes away being informed it would open exceptionally on the date I requested seeing as the hotel restaurant was not available. On arrival we were told that both restaurants were closed, as though my prior conversation could not have taken place. Also, the restaurant on the premises was not being refurbished but - just below our room - was being completely rebuilt so there was constant noise and workmen appearing on the roof next to the bedroom window so had to close the curtain meaning no lake view!
• Charles (10/5): - Veritable bargain and very stylish. Genuine and lovely staff too.
• Stefan (1/5): Awful - Nothing It is ridiculess to sell a poor room like this on wellness-level for 260 €. We even didn‘ t spend the night so disappointing it was. Also we asked for partial money back. No reaction. Awful, really….
• Roderik (8/5): - Our quick stay on a trough hike was great - no complaints whatsoever. Only recomendation to other guests is that if you are planning on leaving early (before 830am), make sure to notify the front desk the day before.
• yves (10/5): - Très bel endroit de spa & wellness, dans un superbe environnement. Soins, restaurant et accueil de haute qualité.
• Reiziger53 (8/5): - Mooie kamer, goed bed, mooi uitzicht op het meer van robertville. Straatzijde wat lawaaierig door het verkeer. Ontbijt ok maar prijzig voor wat het is.
• K (8/5): - Tolle Lage am See!! Bad im Zimmer extrem klein. Keine ordentliche Tür zur Toilette. Dusche auch halb im Zimmer. Wenig Personal vor Ort. Eine Bar mit Bewirtung hätte ich genutzt. Das Personsl waf jedoch sehr freundlich. Frühstück war gut. Ein bisschen mehr Auswahl wäre schön gewesen. Wellnessbereich sehr schön! Erholsam. Gepflegt! Perfekte Aussicht trotz Regen. Schöner Blick auf den Garten und See. Da es ein kleines Hotel ist, hat mandie Einrichtungen fast für sich! Schade, das es jein Restaurant vor Ort gibt. Wir kommen gerne wieder.
• Verified traveler (8/5): - Prachtig hotel en de kamer is luxe ingericht. Matrassen een beetje (te) zacht en wat mankementen aan toilet, douche, gordijnen. Jammer dat het sauna- en zwembadgedeelte al om 20 uur sluit en receptie niet meer bemand is. Ontbijt erg mager (1 soort brood).
• Robert (10/5): Comme sur un nuage. - Superbe hôtel, on s'y sent comme chez soi.
• Verified traveler (4/5): - The apartment has nothing especially the coffee cream and sugar. The toilet has a spider.
• Verified traveler (6/5): - 1/ Zimmer 24 Unbelüftes Zimmer. Kein Nacht Tich auf eine Seite., Strom Schalter des Bett Lampen hinter die Rückseite des Bettes. 2/ Sauna. Hamann defekt aber keine Vorwarnung . Ziemlich schmal Sauna Kabine, reicht nur derjenige, der die Promiskuität schätzt (Max 3 Personen gleiche Familien, oder 2 Fremden)
• Richard (8/5): Amazing place - Lovely place so peaceful and tranquil
• Petmat (8/5): definitely recommended - it was a pleasant experience, only downside: the breakfast was not extensive, little choice.
• Tom (10/5): - Zeer gastvrij en verzorgd hotel. Wellness was prima. Kamer was groot en ook netjes, doch hier daar kan de kamer wel wat opfrissing gebruiken. Dit was zeker niet storend. Ontbijt was vers en uitgebreid. Ideaal voor een ontspannen weekend in de Ardennen. Aanrader! Tip: diner in het restaurant (Au Cheval Blanc) van de hoteleigenaaar in het volgende dorp (10 min. rijden). Heerlijk!
• Verified traveler (10/5): - Très bon hôtel. Déco soignée. Très propre. Juste la literie à revoir ... trop mou !! Bons petits pains au pdj.
• Hanne Frost (6/5): Wellnes i larm - Godt Hotel ..Men Hotellet ligger lige ud til en stærkt trafikeret vej med MEGET LARM SVÆRT at slappe af i haven m al den larm. Der var ingen der havde skrevet nogen steder at man skulle køre 6 kilometer for at komme til Hotellets restaurant..Øv Fik..dvs købte en dejlig dyr gang massage
• Maria (10/5): Very nice hotel in a fantastic environment - We spent only two nights in the hotel, to have the chance to relax and to visit the area. Very pleasant experience: the hotel is very comfortable (room very clean and with a fantastic view of the lake), the personnel is very friendly and the availability of inside swimming pool and jacuzzi represents the final touch :-) WE were unhappy because on the Expedia description there was a reference to a restaurant in the hotel. Actually the restaurant area is reworked. BUT the hotel owner is also a chef (one of the Belgian top chef) and owns a restaurant two or three km far from the hotel. On Wednesday evening we had dinner there: fantastic as well ! Globally, a very very pleasant experience :-)
• claudia (10/5): Hôtel très convivial, comme à la maison - Très apaisant, le lac est magnifique et l’hôtel très beau
• lulu (8/5): Hôtel relaxant - Nous avons séjourné une nuit à l'hôtel des bains. Nous étions apparemment les seuls dans l'établissement. Nous avons donc pu profiter pleinement du spa (grande piscine, hamman, sauna, jacuzzi). Le personnel est sympathique et à l'écoute, le cadre accueillant, très bon petit déjeuner, la chambre spacieuse et la literie au top! Attention les chambres côté route sont bruyantes (axe passant). Pensez à réserver côté lac. parking fermé gratuit juste à côté de l'hôtel.
• Alain (10/5): Hotel bien placé avec très belle vue sur le lac - Hôtel très bien situé avec une très belle vue sur le lac de Robert-Ville Cependant, je trouve que cet hôtel est bien trop cher par rapport à d'autres établissements du même type. Prix payé: 295 euro pour une nuit avec accès au SPA et pdj. Le centre SPA est assez petit: piscine, 1 petit sauna, 1 petit Hammam et 1 petit Jacuzzi.

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