Grotta Palazzese Beach Hotel
Location: SS16, Km 832, Polignano a Mare, BA, 70044, Polignano a Mare, IT
Star Rating: 5 Stars
Property Type: Hotels
About this Property
Private Beach and Terrace With Garden
Make the most of your stay by enjoying our private beach or relaxing on the terrace with a beautiful garden view.
Exquisite Dining Options
Indulge in delicious Italian cuisine at our Beach Hotel restaurant, offering stunning ocean views and alfresco dining. Don't miss out on the convenience of room service or a drink at the bar/lounge or beach bar.
Luxurious Accommodations
Relax in one of our 43 air-conditioned rooms featuring memory foam beds with premium bedding. Stay connected with complimentary Wi-Fi and unwind in front of the flat-screen TV. The private bathrooms offer complimentary toiletries and bidets for your comfort.
Book your stay at Grotta Palazzese Beach Hotel now to experience a luxurious seaside getaway.
Important Information
- All guests, including children, must be present at check-in and show their government-issued photo ID card or passport.
- Cash transactions at this property cannot exceed EUR 5000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
- One child 4 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
Policies
Check-in: 03:00 PM - anytime
Check-out: 10:00 AM
Instructions: Front desk staff will greet guests on arrival at the property.
Amenities & Facilities
- Free breakfast
- Boat tours nearby
- Free WiFi
- 24-hour front desk
- Terrace
- Garden
- Luggage storage
- Continental breakfast
- Designated smoking area
- Concierge service
- Free breakfast
- Safe-deposit box at front desk
- Multilingual staff
- Porter/bellhop
- On private beach
- Tours/ticket assistance
- Snack bar/deli
- Free self parking
- Boat tours nearby
- Free continental breakfast
- Wheelchair-accessible on-site restaurant
Rooms Available
-
Superior Double Room
1 Queen Bed
172-sq-foot room with garden views
Internet - Free WiFi
Entertainment - Flat-screen TV with satellite channels
Food & Drink - Room service and minibar (fees may apply)
Sleep - Memory foam bed, premium bedding, a down duvet, a pillow menu, and turndown service
Bathroom - Private bathroom, shower, bathrobes, and slippers
Practical - Safe, phone, and iron/ironing board (on request)
Comfort - Air conditioning, daily housekeeping, and heating
Accessibility - Wheelchair accessible
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Private bathroom
- Heating
- Slippers
- Satellite channels
- Bidet
- Wheelchair accessible
- Daily housekeeping
- Hypo-allergenic bedding available
- Premium bedding
- Room service
- Turndown service
- Free WiFi
- Down comforter
- Memory foam mattress
- Pillow menu
- Bedsheets provided
- Low-height counters/sink
- Bathroom emergency pull cord
- Wheelchair-width doorways
-
Suite 955
1 King Bed
538-sq-foot soundproofed room, furnished balcony/patio with garden views
Layout - Bedroom
Internet - Free WiFi
Entertainment - Flat-screen TV with satellite channels
Food & Drink - Room service and minibar (fees may apply)
Sleep - Memory foam bed, premium bedding, a down duvet, a pillow menu, and turndown service
Bathroom - Private bathroom, shower, bathrobes, and slippers
Practical - Yard, safe, and phone
Comfort - Air conditioning, daily housekeeping, and heating
Accessibility - Bathroom emergency pull cord
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Private bathroom
- Heating
- Slippers
- Satellite channels
- Bidet
- Wheelchair accessible
- Daily housekeeping
- Hypo-allergenic bedding available
- Yard
- Premium bedding
- Room service
- Turndown service
- Free WiFi
- Down comforter
- Memory foam mattress
- Pillow menu
- Furnished balcony or patio
- Bedsheets provided
- Low-height counters/sink
- Bathroom emergency pull cord
-
Suite 954
1 King Bed
463-sq-foot soundproofed room, located on the ground floor, balcony/patio with partial sea views
Layout - Bedroom
Internet - Free WiFi
Entertainment - Flat-screen TV with satellite channels
Food & Drink - Room service and minibar (fees may apply)
Sleep - Memory foam bed, premium bedding, a down duvet, a pillow menu, and turndown service
Bathroom - Private bathroom, shower, bathrobes, and slippers
Practical - Laptop workspace, safe, and phone
Comfort - Air conditioning, daily housekeeping, and heating
Accessibility - Bathroom emergency pull cord
Non-Smoking
Room is accessed via exterior corridors
Max Occupancy: 2 (2 Adults)
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Heating
- Slippers
- Satellite channels
- Bidet
- Wheelchair accessible
- Daily housekeeping
- Hypo-allergenic bedding available
- Premium bedding
- Room service
- Turndown service
- Access via exterior corridors
- Free WiFi
- Down comforter
- Memory foam mattress
- Pillow menu
- Balcony or patio
- Bedsheets provided
- Laptop-friendly workspace
- Deck or patio
- Low-height counters/sink
- Bathroom emergency pull cord
- Location - ground floor
-
Suite 961
1 King Bed
Overlooking the beach
Layout - Bedroom
Internet - Free WiFi
Entertainment - Flat-screen TV with satellite channels
Food & Drink - Room service and minibar (fees may apply)
Sleep - Memory foam bed, premium bedding, a down duvet, a pillow menu, and turndown service
Bathroom - Private bathroom, shower, bathrobes, and slippers
Practical - Safe, phone, and iron/ironing board (on request)
Comfort - Air conditioning, daily housekeeping, and heating
Accessibility - Bathroom emergency pull cord
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Private bathroom
- Heating
- Slippers
- Satellite channels
- Bidet
- Wheelchair accessible
- Daily housekeeping
- Hypo-allergenic bedding available
- Premium bedding
- Room service
- Turndown service
- Free WiFi
- Down comforter
- Memory foam mattress
- Pillow menu
- Bedsheets provided
- Low-height counters/sink
- Bathroom emergency pull cord
-
Suite
1 King Bed
484-sq-foot room with sea views
Layout - Bedroom
Internet - Free WiFi
Entertainment - Flat-screen TV with satellite channels
Food & Drink - Room service and minibar (fees may apply)
Sleep - Memory foam bed, premium bedding, a down duvet, a pillow menu, and turndown service
Bathroom - Private bathroom, shower, bathrobes, and slippers
Practical - Safe, phone, and iron/ironing board (on request)
Comfort - Air conditioning, daily housekeeping, and heating
Accessibility - Wheelchair accessible
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Private bathroom
- Heating
- Slippers
- Satellite channels
- Bidet
- Wheelchair accessible
- Daily housekeeping
- Hypo-allergenic bedding available
- Premium bedding
- Room service
- Turndown service
- Free WiFi
- Down comforter
- Memory foam mattress
- Pillow menu
- Bedsheets provided
- Low-height counters/sink
- Bathroom emergency pull cord
-
Suite
1 King Bed
635-sq-foot room, located on the top floor, beach views
Layout - Bedroom
Internet - Free WiFi
Entertainment - Flat-screen TV with satellite channels
Food & Drink - Room service and minibar (fees may apply)
Sleep - Memory foam bed, premium bedding, a down duvet, a pillow menu, and turndown service
Bathroom - Private bathroom, shower, bathrobes, and slippers
Practical - Safe, phone, and iron/ironing board (on request)
Comfort - Air conditioning, daily housekeeping, and heating
Accessibility - Wheelchair accessible
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Private bathroom
- Heating
- Slippers
- Satellite channels
- Wardrobe or closet
- Bidet
- Wheelchair accessible
- Daily housekeeping
- Hypo-allergenic bedding available
- Premium bedding
- Room service
- Turndown service
- Free WiFi
- Down comforter
- Memory foam mattress
- Pillow menu
- Bedsheets provided
- Low-height counters/sink
- Bathroom emergency pull cord
- Location - top floor
-
Deluxe Double Room, Patio
1 Queen Bed
215-sq-foot soundproofed room, patio with garden views
Internet - Free WiFi
Entertainment - Flat-screen TV with satellite channels
Food & Drink - Room service and minibar (fees may apply)
Sleep - Memory foam bed, premium bedding, a down duvet, a pillow menu, and turndown service
Bathroom - Private bathroom, shower, bathrobes, and slippers
Practical - Safe, phone, and iron/ironing board (on request)
Comfort - Air conditioning, daily housekeeping, and heating
Accessibility - Bathroom emergency pull cord
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Private bathroom
- Heating
- Slippers
- Satellite channels
- Bidet
- Wheelchair accessible
- Daily housekeeping
- Hypo-allergenic bedding available
- Premium bedding
- Room service
- Turndown service
- Free WiFi
- Down comforter
- Memory foam mattress
- Pillow menu
- Bedsheets provided
- Low-height counters/sink
- Bathroom emergency pull cord
-
Suite
1 King Bed
431-sq-foot room with courtyard views
Layout - Bedroom
Internet - Free WiFi
Entertainment - Flat-screen TV with satellite channels
Food & Drink - Room service and minibar (fees may apply)
Sleep - Memory foam bed, premium bedding, a down duvet, a pillow menu, and turndown service
Bathroom - Private bathroom, shower, bathrobes, and slippers
Practical - Safe, phone, and iron/ironing board (on request)
Comfort - Air conditioning, daily housekeeping, and heating
Accessibility - Wheelchair accessible
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Private bathroom
- Heating
- Slippers
- Satellite channels
- Bidet
- Wheelchair accessible
- Daily housekeeping
- Hypo-allergenic bedding available
- Premium bedding
- Room service
- Turndown service
- Free WiFi
- Down comforter
- Memory foam mattress
- Pillow menu
- Bedsheets provided
- Low-height counters/sink
- Bathroom emergency pull cord
-
Suite
1 King Bed
Overlooking the beach
Layout - Bedroom
Internet - Free WiFi
Entertainment - Flat-screen TV with satellite channels
Food & Drink - Room service and minibar (fees may apply)
Sleep - Memory foam bed, premium bedding, a down duvet, a pillow menu, and turndown service
Bathroom - Private bathroom, shower, bathrobes, and slippers
Practical - Safe, phone, and iron/ironing board (on request)
Comfort - Air conditioning, daily housekeeping, and heating
Accessibility - Wheelchair accessible
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Private bathroom
- Heating
- Slippers
- Satellite channels
- Bidet
- Wheelchair accessible
- Daily housekeeping
- Hypo-allergenic bedding available
- Premium bedding
- Room service
- Turndown service
- Free WiFi
- Down comforter
- Memory foam mattress
- Pillow menu
- Bedsheets provided
- Low-height counters/sink
- Bathroom emergency pull cord
-
Suite 959
1 King Bed
452-sq-foot room with beach views
Layout - Bedroom
Internet - Free WiFi
Entertainment - Flat-screen TV with satellite channels
Food & Drink - Room service and minibar (fees may apply)
Sleep - Memory foam bed, premium bedding, a down duvet, a pillow menu, and turndown service
Bathroom - Private bathroom, shower, bathrobes, and slippers
Practical - Safe, phone, and iron/ironing board (on request)
Comfort - Air conditioning, daily housekeeping, and heating
Accessibility - Bathroom emergency pull cord
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Private bathroom
- Heating
- Slippers
- Satellite channels
- Bidet
- Wheelchair accessible
- Daily housekeeping
- Hypo-allergenic bedding available
- Premium bedding
- Room service
- Turndown service
- Free WiFi
- Down comforter
- Memory foam mattress
- Pillow menu
- Bedsheets provided
- Low-height counters/sink
- Bathroom emergency pull cord
-
Suite
1 King Bed
431-sq-foot room, located below ground level, beach views
Layout - Bedroom
Internet - Free WiFi
Entertainment - Flat-screen TV with satellite channels
Food & Drink - Room service and minibar (fees may apply)
Sleep - Memory foam bed, premium bedding, a down duvet, a pillow menu, and turndown service
Bathroom - Private bathroom, shower, bathrobes, and slippers
Practical - Safe, phone, and iron/ironing board (on request)
Comfort - Air conditioning, daily housekeeping, and heating
Accessibility - Wheelchair accessible
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Private bathroom
- Heating
- Slippers
- Satellite channels
- Bidet
- Wheelchair accessible
- Daily housekeeping
- Hypo-allergenic bedding available
- Premium bedding
- Room service
- Turndown service
- Free WiFi
- Down comforter
- Memory foam mattress
- Pillow menu
- Bedsheets provided
- Low-height counters/sink
- Bathroom emergency pull cord
- Location - below ground
-
Suite, 1 King Bed, Sea View, Sea Facing
1 King Bed
743-sq-foot soundproofed room, located on the top floor, deck/patio with sea views
Layout - Bedroom
Relax - Rooftop private spa tub
Internet - Free WiFi
Entertainment - Flat-screen TV with satellite channels
Food & Drink - Room service and minibar (fees may apply)
Sleep - Memory foam bed, premium bedding, a down duvet, a pillow menu, and turndown service
Bathroom - Private bathroom, shower, bathrobes, and slippers
Practical - Laptop workspace, safe, and phone
Comfort - Air conditioning, daily housekeeping, and heating
Accessibility - Wheelchair accessible
Non-Smoking
Room/bed type depends on availability at check-in
Max Occupancy: 2 (2 Adults)
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Heating
- Slippers
- Satellite channels
- Wardrobe or closet
- Bidet
- Wheelchair accessible
- Daily housekeeping
- Hypo-allergenic bedding available
- Premium bedding
- Room service
- Turndown service
- Free WiFi
- Down comforter
- Memory foam mattress
- Pillow menu
- Private spa tub
- Room and bed type depend on availability check-in
- Bedsheets provided
- Laptop-friendly workspace
- Deck or patio
- Low-height counters/sink
- Bathroom emergency pull cord
- Private spa tub (rooftop)
- Location - top floor
-
Suite
1 King Bed
570-sq-foot soundproofed room, located on the top floor, deck/patio with beach views
Layout - Bedroom
Relax - Rooftop private spa tub
Internet - Free WiFi
Entertainment - Flat-screen TV with satellite channels
Food & Drink - Room service and minibar (fees may apply)
Sleep - Memory foam bed, premium bedding, a down duvet, a pillow menu, and turndown service
Bathroom - Private bathroom, shower, bathrobes, and slippers
Practical - Laptop workspace, safe, and phone
Comfort - Air conditioning, daily housekeeping, and heating
Accessibility - Wheelchair accessible
Non-Smoking
Room is accessed via exterior corridors
Max Occupancy: 2 (2 Adults)
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Heating
- Slippers
- Satellite channels
- Wardrobe or closet
- Bidet
- Wheelchair accessible
- Daily housekeeping
- Hypo-allergenic bedding available
- Premium bedding
- Room service
- Turndown service
- Access via exterior corridors
- Free WiFi
- Down comforter
- Memory foam mattress
- Pillow menu
- Private spa tub
- Bedsheets provided
- Laptop-friendly workspace
- Deck or patio
- Low-height counters/sink
- Bathroom emergency pull cord
- Private spa tub (rooftop)
- Location - top floor
Guest Reviews
- Maritza (10/5): - Excellent property. Staff extremely helpful, friendly and ready to help, almost immediately! Great variety for breakfast. Our thanks to Bianca, Carmen, Francesco, Kristina, Lorenzo, Salvo and Giovanna for their excellent service, assistance and suggestions! We appreciate you all!
- Mary (8/5): - We were greeted promptly upon arrival! Beach was perfect! Staff, overall was very good. Cleaning staff were outstanding! Would have provided a 5 star rating, however shower was extremely small.
- Girard (10/5): - Enjoyed our stay very much and look forward to returning with our kids.
- Robin (8/5): - It was an absolutely beautiful property. The owners have done an amazing job using marvel throughout the entire property. With minimalist touches of modern decoration, it exudes, richness royalty, and pampered attention. The beds were amazing and comfortable. However, this rating is lower than it would’ve been had the food and beverage amenities been up to standard that would be expected in a five star hotel. Many items were very limited, both room service and in the dining areas. The dinner service only allowed one menu, at an all inclusive price per person. The menu consisted of limited sushi, fish, and steak all prepared either sushi style or Teppanyaki. There were no à la carte options for dinner, except to order the limited room service menu. Additionally, there is no coffee self service in the room. Never before have I stayed in any class hotel that did not supply any coffee and tea for use in the rooms rather than calling room service. A positive was the minibar which all items except for alcohol were complementary. It was adequate and some of the selections very good. Without options for a gym, a spa or a pool if you are you senot a complete fan of the beach and the seawater there was very little to do around the Hotel facility. Once again, the staff was amazing, extremely efficient and prompt. They were very polite, and we enjoyed them. For a five star hotel, the amenities are somewhat lacking and limited. Fortunately, the nearby towns had amazing restaurants!
- rosanna (4/5): Una cattedrale nel deserto - Il Grotta Palazzese beach hotel non ha assolutamente gli standard di un 5 stelle. La posizione non è strategica, per raggiungere Polignano vanno spesi 15 euro a tratta con il calessino e non abbiamo compreso come mai l'hotel non offra un servizio navetta gratuito. La colazione è piuttosto sguarnita. Le camere, seppur molto belle risultano poco funzionali. La spiaggia è incantevole ma non basta!
- Sabrina (2/5): - Not a 5 star hotel at all. A motel for a ridiculous price.
- Michael (4/5): Stay anywhere but at this hotel! - This hotel claims it is five star, more like 3 Star. Great location and that's it. Staff need more training, when you ask for anything, their go to answer is "Sorry No" It started at check in, we had to carry our own suitcases from our car to the hotel, we were given the wrong WIFI password and thigs just deteriorated from her. Breakfast, is minimal, there is no bar so you cannot even get a pre-dinner cocktail! most of the staff were terse, they look like they are bored and when you ask for anything, it seems to be a chore. My wife and I stayed for five nights and were very disappointed
- Shelly (8/5): - The property is stunning. Somewhat far from poligiamo a mare, must drive to it, it was a busy weekend and we couldn't find parking in town. Our room was beautiful, the a/c didn't with, they have is another run, the outlets didn't work. I am thankful for their efforts.
- Jenny (6/5): - Pros: spacious room, modern bathroom, great terrace with hot tub, nice sandy beach, quiet, can reserve at the Grotta restaurant, helpful English speaking staff you can contact via WhatsApp. Cons: poor air conditioning strength - room never got below 26C, warm mini fridge, no beers in fridge, no coffee in room, small breakfast buffet, best order directly from kitchen. No shuttle to other hotel in town but those guests can get a shuttle to the beach and you can’t even sit in the empty leg back to town. Expensive taxis - €50 for a car to Monopoli, tuktuk slightly cheaper but still expensive, uncomfortable and unsafe. No hotel pool but there was a pool in the old hotel before they took over. No gym. The beach is nice but not private and exclusive to the hotel, shared with another hotel and beach club. Avoid Italian school holidays as very crowded with noisy children. Hotel room was high tech but in all the wrong areas - I don’t need an iPad to control lights, I want good air con, a cold fridge and a coffee maker. I like a nice spacious shower but no need for a huge rain shower with 5 settings - put a double sink in the bathroom and hooks for towels. Cleaning seem to miss small toiletries like I used cotton pads every day but they were never replenished every day after they had seen I had used them even after I asked for more the first day. It’s like they had ambitions for design but ran out of money. We might stay again for the right price, at the right time and hire a car.
- gennaro (10/5): - Excellent beach resort and location. Staff was very attentive both within the hotel and beach side. Easy to get downtown with 10 minute Tuk Tuk ride.
- Allen (8/5): - Really nice property. If considering to be a 5 star property, feel that the staff need to be more warm and friendly.
- Anzhelika (10/5): - Friendly staff, upgraded tastefully decorated, beach is clean, staff is very attentive
- Renata (10/5): - O hotel superou nossa expectativa. Ótima localização, limpeza e organização impecável. atendimento de execelente qualidade. Equipe extremamente atenciosa! Especialmente Carmen e Nicola nos fizerem a sentir em casa.
- Cathy (10/5): - Clean, beautiful and serene! Beach was also fantastic!!!
- Jacqueline J (8/5): - Resort was clean, access to the private beach with chair and towel availability. Upon check in we were informed that the hotel was not the same as advertised with a cliff side dining experience however it was at the sister hotel and reservations and rail seating was priority to us as hotel guests. The town of Polignano A Mare was easily accessible from the resort and transportation was arraigned by the front desk.
- giorgio (10/5): - Bien!
- Teresita (10/5): - Es un hotel alejado de Polignano Es necesario tener auto El personal es amable aunque no siempre Creo que debieran esforzarse más dado que es un hotel caro Lo mejor la recepción y la playa Sugerencia: mejorar y ampliar el menú del restaurante
- Jose Reinaldo (8/5): - Boa estrutura, quarto super confortável, praia particular com serviço, porém poucas opções no cardápio
- Salvatore (8/5): - La spiaggia e il servizio.
- jorge (8/5): - Wc sem água quente no lavatório, cabine chuveiro pequena, e quarto desconfortável para hotel de 5 estrelas. Pequeno almoço muito fraco e com pouca oferta
- Gustavo (10/5): - Un lugar extraordinario para descansar alejado del centro de la ciudad, muy amplio
- Aurelie (8/5): - Tout parfais mais dommage de ne pas avoir été averti que pas de service de restauration ni de transat …
- Erick (10/5): - Excelente servicio
- Kristina (10/5): - Wonderful and modern
- Steve (10/5): Don’t miss this gem ! - From the personalized greeting as we entered the property, to being welcomed as we parked. Every step of the reception process was exceptional and professional. Check-in was quick Rooms were outstanding The view is priceless The complementary shuttle between the hotel and downtown, whether you’re visiting the restaurant, or just spending time exploring.. the shuttle service was an unexpected bonus Every time we returned to our rooms, they had been reset cleaned and organized, as if we were arriving for the very first time Super professional staff, I am looking forward to the next visit already!
- Cathy (10/5): - Beautiful Views Great entertainment Good food Delicious Wine
- Luisa (10/5): - This is an absolutely beautiful property with a private beach. The rooms are newly renovated however they are basic and the shower was tiny.
- Saul (10/5): Maravillosos dias - Nos fue excelente. Gran sitio, buena ubicación, excelente personal, muy amigables fueron Guisseppe y Bianca. El hotel queda céntrico a los sitios turísticos. La comidad del restaurante fue fantástica. Detalles a mejorar es el tamaño de la ducha, muy incomoda. La falta de escritorio. Saludos
- Ora (10/5): - The beach at this property is not private. They share this beach with the adjoining beach club and it was incredibly busy.
- Akfonso (10/5): - Excelente absolutamente todo.
- Jerry (10/5): - We stayed in the city the first night and then came to stay at the beach the next 2 nights. I called to arrive early since we had to check out of our city hotel. Alberto answered and said he would try to arrange this although checkin was at 3pm. Alberto called back shortly afterwards and said they could accommodate an early check in. When we arrived, Alberto greeted us, checked us in quickly and then showed us to our wonderful room. We had some concerns because some of the reviews mentioned air conditioning issues. Our room was very clean and the AC unit was fairly new. The air conditioning worked great. Giusepe from the restaurant was extremely helpful and accommodating. We had incredible breakfasts and really excellent dinners. One night we had dinner at the Grotto restaurant at the sister hotel in the city. The shuttle was free since we were staying at the sister property. The restaurant view and food at the Grotto in the city was expensive but well worth the visit. The food, atmosphere and service were impeccable. At the hotel, the service was perfect. Great beach, views and service. Free water was provided which is nice when you are at the beach and hotel in Europe. The sunrise and beach view were amazing. We extended another night. The morning we left, the staff put together a wonderful breakfast for us to eat on the train to Naples. We will remember the service, views, accommodation and atmosphere until the next time we come!
- Johnny (6/5): - Af not Working Realt unpractical When the temp is 29 in the room
- Karen (10/5): - Una propiedad muy linda con mar
- Armen (10/5): - Perfect beach! Comfortable bed. And great service!🌟🌟🌟🌟🌟💫
- Jamie (8/5): - We were traveling with 2 other families. One family had to cancel last minute because her cancer came back and she ended up in the hospital doing emergency radiation. The hotel was so unaccomodating and refused to refund them. All they offered was “Their policy”. I would never stay there or recommend it. Not to mention there’s no pool and the beach was full of kids. There was some sort of summer camp going on.
- Vanina (4/5): No parece un 5 estrellas - Fuimos por 2 noches, el precio no lo vale. Wifi no llegaba a las habitaciones y no tuvimos wifi en toda la estadia. Las habitaciones son muy comunes, no de un hotel 5 estrellas. El aire acondicionado tambien fallo. Desayuno de un 3 estrellas.
- Liana (2/5): - Customer service was terrible. Didn’t clean our room. Paid for the most expensive suite and AC was broken. Hardly any accommodation was offered other than a fan in the room. The manager promised to call us to rectify the situation and never called, also ignored our call when I tried to reach him. Zero amenities. Claims their beach is private but it is definitely open to the public. Our private jacuzzi had green/yellow algae stains so it definitely was never cleaned or treated. Overall awful experience for how much we spent. Limited staff. Had to ask for service at the beach and remind them to bring us our complimentary waters. Honestly nothing good to say, so disappointed.
- Sabrina (10/5): - tranquil beautiful relaxing right on the beach
- Gennady (2/5): - We came to the hotel and the deluxe room are simply cheapest motel for $50 then we upgrade $1100 a night to the suite. Suites Recondition was not working in every room. There are moving us from one room to another, but still AC is not working. The manager is not in his place instead of helping and resolve the problem. He was clawless. Be careful outside on the steps to the beach because it’s slippery and people falling down.
- MEHMET (10/5): - Very good for families…
- Humberto (6/5): - Hi All, This is my first time sharing my reviews and it's for a good reason. I don't care to spend on excellent service and you always get what you pay for. I paid $1,800 a night for 6 nights and my AC broke on the 5th night. I reported it first thing In the morning. I was told around noon that it was fixed and it was still not cooling. Around 2pm I was told the technician was coming back and it was fixed again and still not cooling. It was finally 10pm and they brought me a fan. To be honest I don't feel they even tried to correct the situation if I was staying for more night what would they have done ? They offered a free beer which is not worth $1800 dollars for the night. I would reconsider this property !
- Armen (4/5): - Miserable hotel. Far to be considered a high class hotel.
- Mikko (4/5): Upealla paikalla, mutta heikko palvelun taso - Sitä voisi kuvitella että tämän hintatason hotellissa toimisi WI-FI ja esim safetybox, mutta kumpikaan ei meidän reissun aikana toiminut vaikka molemmista huomautettiin useampaan kertaan. Paikka on muuten upea ja aamiainen oli erinomainen. Kuljetus ravintolaan toimi sujuvasti. Huone ei ollut millään tapaa ihmeellinen, pikemminkin hintatasoonsa nähden vaatimaton.
- Anna (10/5): - Was nice and clean. The staff was very helpful and polite. The view was exceptional.
- Sylvia (10/5): - The hotel is beautiful. The beach club is amazing.
- Verified traveler (10/5): Lindo hotel de playa - Excelente setting. Excelente vista , ubicación y desayuno Lindo hotel y playa. Me parece exagerado el precio de uso de la playa de 200 euros diarios por habitación, en circunstancias que el club vecino cobra 62 euros por la misma playa, con 2 reposeras, y quitasol.
- Misha (8/5): - Check in was slow and manual and overall service slow. Also, the hotel beach area was covered in seaweed and we could not swim
- alexia (4/5): - First night room got completely flooded with rain water. Ac never worked dispute staff came to fix it. The whole room smell like drain water (poop). I told the staff 3 times. They did nothing. Extremely expensive for their service and accommodations. Will not recommend or stay again
- Silke (6/5): - The service was slow and not good. The hotel shares the private beach with a club that plays music all day. Nothing private here.
- Afsaneh (8/5): - We were very pleased with this property. However, they charge. 200 euros for beach service, which came as a surprise since it’s a Beach Hotel. Otherwise 5 stars. Not really sure whose fault this is Expedia or the hotel for not being g more clear.
- Krishna (8/5): - El personal no es amable. El hotel no está muy bien ubicado pues está muy lejos del centro. Lo bueno es que puedes entrar a la playa a nadar. Muy buen descanso. La cena es deliciosa.
- Gustavo (6/5): - I would only give 5 stars because of the cleaning staff! Those ladies are wonderful and work around the clock. As for everything else, very average.
- Tamar (10/5): - Wonderful property, amazing grounds. Great staff, very hospitable, helpful and charming. Amazing private beach. Overall a gem of a hotel, definitely worth coming back and experiencing this amazing resort.
- Gabriel (10/5): - Ubicación perfecta bien desayuno y la habitación muy cómoda y moderna
- Maclovia (4/5): - Beach was fantastic!!! BUT beware they charge you an additional 200€ per room and per day to use the beach facility despite you paying the hotel room. You need car or taxi to get to old town.
- Verified traveler (6/5): Praia boa, bom atendimento mas estrutura fraca. - Hotel frio, sem area em comum, restaurante parece adaptado e estrutura ruim. Quartos bons, limpos, mas muito clean, banheiro pequeno, chuveiro muito pequeno. Area da praia boa e mar gostoso, mas com tanta area faz muita falta uma piscina.
- Verified traveler (8/5): Hotel ok - Hotel bem localizado. Banheiro muito pequeno. Gerente do hotel muito atenciosa. Café da manhã excelente e funcionários dedicados. Hotel não tem piscina, apesar da HOTÉLS.COM divulgar que sim.
- Giuliana (8/5): Hotel com boa localização Polignano Al Mare - Hotel bem localizado. Um ponto importante a destacar é que o hotel. não possui piscina, mas estava escrito no site tinha. Depois, fui informada que em alguns quartos tem uma pequena piscina, mas não uma piscina para todos os hóspedes. A foto do restaurante “na gruta”que mostram neste aqui no HOTÉIS.COM também não correspondem à realidade, pois o restaurante fica no Grotta Palazesse Hotel e este é o Grotta Palazesse Beach Hotel. Banheiro extremamente pequeno! Serviço muito bom de atendimento do café da manhã e da manager do hotel, que foi muito prestativa!
- Celene (8/5): - Loved …Nice clean small hotel . Very Clean rooms ! But very small showers … very small. Great access to a sandy beach!
- natalie (10/5): - This is a hidden gem!! The beach is absolutely gorgeous, Hotel is beautiful, but the food way too expensive when ordering by the beach, I don't recommend that. I have to say we loved our stay here and would definitely go back. Room was small but very clean and updated, the breakfast which was included was amazing. You need a car in this area because nothing is walking distance from the hotel and taxis are not easy to get unless the hotel orders you one. Would definitely recommend this place
- John (10/5): - Absolutely incredible property. Exceeds all expectations. Immaculate rooms, staff bent over backwards for us. A true Gem
- Tiffany (10/5): - Easy drive from Bari, loved all the food from breakfast to dinner. Room had a fantastic ac and got super cold which we loved.
- Nicolas (10/5): - Great location on the beach, quit, clean, friendly staff. You need to have your own transportation, 10 minutes driving from the city center. We stayed 5 nights, definetely will go back.
- PATRICIA (6/5): - notre chambre se situait dans le bâtiment principal, plutôt très luxueuse , l'endroit manque hélas de confort , il semble que le propriétaire est fait un choix d'esthétisme ultra minimaliste ou seuls les marbres et pierres sont en vedettes dans un volume est bien pensé . Peu de place au confort ou l'aspect pratique ( pas de canapé, pas de table, pas de cafetière et pas d'extérieur véritablement ), les chambres sont dotées d'une sorte de balcon "troglodyte" difficile d'accès non meublé. tout y est piloté par domotique tv, lumière volets fenêtre , pas évident pour les non initiés . petit déjeuner copieux et servi avec le sourire , par contre le restaurant est loin de mériter le déplacement a 90euros par personne on pourrait espérer mieux , même si la terrasse est magnifique. très agréable l'accès direct a une plage privée et surveillée. le désagrément est la musique quasi permanente de l'hotel voisin et les utilisateurs de téléphone portable qui envahissent votre espace sonore . Il est difficile voir impossible de se promener sur le bord de mer car chaque établissement a cloisonné son espace .
- Cassandra (6/5): - Beautiful, but not worth 5 stars. No complimentary car service. Charge you for everything.
- Eduardo (10/5): - This hotel is excellent for resting. There is no bar, no area with music nor entertaining program. The bathrooms are very small, uncomfortable and inconvenient for the price. However, the hotel and the surroundings are beautiful, very clean, quiet, and has the best staff.
- Verified traveler (4/5): - Servizi insufficienti per un hotel di categoria 5 stelle
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