FOX Hotel Pekanbaru

Name: FOX Hotel Pekanbaru
Address: Jalan Riau No. 147, Pekanbaru, id

Location: Jalan Riau No. 147, Pekanbaru, id

Star Rating: 4 Stars

Property Type: Hotels

About this Property

Luxurious Accommodation
Experience 4-star luxury at FOX Hotel Pekanbaru, offering modern rooms with city views. Each room is equipped with air conditioning, a flat-screen TV, and a kettle for your convenience.

Impressive Amenities
Enjoy a range of amenities including a fitness centre, indoor pool, kids' club, and a shared lounge. Benefit from free WiFi throughout the property, free private parking, and room service during your stay.

Convenient Location
Situated just 2.2 km from Pelindo Port, FOX Hotel Pekanbaru is also close to Pekanbaru Bus Station and Siak Bridge. With the Sultan Syarif Kasim II International Airport only 11 km away, your travels are made easy.

Book your stay at FOX Hotel Pekanbaru for a memorable and comfortable experience.

Important Information

Breakfast is free of charge for children aged 0–6 years. A breakfast surcharge of 50% of the breakfast price per child applies for children aged 7–11 years. Children aged 12 years and above will be charged for breakfast as adults.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests under the age of 18 can only check in with a parent or official guardian.

Policies

Check-in: 02:00 PM - 12:00 AM

Check-out: 12:00 PM

Amenities & Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Clubhouse
Fitness facilities (surcharge)
Parking
Air conditioning
Swimming pool
Restaurant
Room service
BBQ facilities
Lift / Elevator
Luggage storage
Express check-in/check-out
Fax/photocopying
Facilities for disabled guests
Ironing service
Massage services
Shared lounge/TV area
Concierge service
Wheelchair accessible
Fruits
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
Hand sanitizer in guest room and key areas
Cashless payment available
Fire extinguishers
First aid kit available
Sanitized tableware & silverware
Contactless check-in/check-out
Guests can opt-out any cleaning services during stay
Smoke alarms
Shared stationery like menus, pens are removed
Guest room sealed after cleaning
Property cleaned by professional cleaning companies
Physical distancing in dining areas
Key access
Food delivered to guest room
CCTV outside property
Process in place to check health of guests
Access to health care professionals
Screens / Barriers between staff and guests for safety
Face masks for guests available
24-hour security
Delivered food - securely covered
Security alarm
Thermometers for guests provided by property
Key card access
Mobile app for room service
Television in common areas
Front desk (limited hours)
Express check-in
Free wired internet
Access to nearby indoor pool
Self parking (surcharge)
Airport transportation - pickup (surcharge)
Airport transportation - drop-off (surcharge)
Free pool cabanas
Offsite parking discounted rates available
Fitness facilities (surcharge)
Internet access
Housekeeping on request
Clubhouse
Reception hall
Health or beauty spa nearby
Swimming nearby
Accessible train station shuttle
No accessible train station shuttle

Rooms Available

Queen Room

This double room has air conditioning, a tea and coffee maker and a flat-screen TV with satellite channels. The unit has 2 beds.

Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- TV
- Telephone
- Air conditioning
- Toilet
- Slippers
- Satellite channels
- Electric kettle
- Toilet paper
- Socket near the bed
Deluxe Double or Twin Room

This twin/double room's special feature is the rooftop pool. Providing free toiletries, this twin/double room includes a private bathroom with a walk-in shower, a hairdryer and slippers. The spacious air-conditioned twin/double room provides a flat-screen TV with cable channels, a tea and coffee maker, a safe deposit box, tumble dryer as well as city views.

Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Toilet
- Private bathroom
- Slippers
- Satellite channels
- Additional toilet
- Interconnected room(s) available
- Tile/marble floor
- Hardwood or parquet floors
- Electric kettle
- Tumble dryer
- Cleaning products
- Additional bathroom
- Upper floors accessible by elevator
- Clothes rack
- Drying rack for clothing
- Toilet paper
- Baby safety gates
- Rooftop pool
- Bottle of water
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Adapter
- Smoke alarm
- Fire extinguisher
- Key access
- Key card access
- Window
- Single-room air conditioning for guest accommodation
Special Offer - Fox Dine In Package At Deluxe Room

This double room features a tumble dryer, electric kettle and flat-screen TV. Guests enjoy these benefits for 2 persons: - Buffet breakfast - Welcome drink - Set menu dinner in-room

Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Toilet
- Private bathroom
- Slippers
- Satellite channels
- Additional toilet
- Interconnected room(s) available
- Tile/marble floor
- Hardwood or parquet floors
- Electric kettle
- Tumble dryer
- Cleaning products
- Additional bathroom
- Upper floors accessible by elevator
- Clothes rack
- Drying rack for clothing
- Toilet paper
- Baby safety gates
- Rooftop pool
- Bottle of water
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Adapter
- Smoke alarm
- Fire extinguisher
- Key access
- Key card access
- Window
- Single-room air conditioning for guest accommodation
Special Offer - Fox Drop In Package At Deluxe Room

This twin/double room has a minibar, air conditioning and satellite TV. Guests enjoy these benefits for 2 persons: - Buffet breakfast - Welcome drink - Dinner and entertainment - Minibar

Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Toilet
- Private bathroom
- Slippers
- Satellite channels
- Additional toilet
- Interconnected room(s) available
- Tile/marble floor
- Hardwood or parquet floors
- Electric kettle
- Tumble dryer
- Cleaning products
- Additional bathroom
- Upper floors accessible by elevator
- Clothes rack
- Drying rack for clothing
- Toilet paper
- Baby safety gates
- Rooftop pool
- Bottle of water
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Adapter
- Smoke alarm
- Fire extinguisher
- Key access
- Key card access
- Window
- Single-room air conditioning for guest accommodation
Work From Hotel Package At Deluxe Room

Package includes: - Breakfast - 30% discount on laundry - 30% discount on food and beverage

Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Toilet
- Private bathroom
- Slippers
- Satellite channels
- Additional toilet
- Interconnected room(s) available
- Tile/marble floor
- Hardwood or parquet floors
- Electric kettle
- Tumble dryer
- Cleaning products
- Additional bathroom
- Upper floors accessible by elevator
- Clothes rack
- Drying rack for clothing
- Toilet paper
- Baby safety gates
- Rooftop pool
- Bottle of water
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Adapter
- Smoke alarm
- Fire extinguisher
- Key access
- Key card access
- Window
- Single-room air conditioning for guest accommodation
Special Offer - Refresh The New Normal Package

Guests will have a special experience as the twin/double room offers a rooftop pool. Providing free toiletries, this twin/double room includes a private bathroom with a walk-in shower, a hairdryer and slippers. The spacious air-conditioned twin/double room provides a flat-screen TV with cable channels, a tea and coffee maker, a safe deposit box, tumble dryer as well as city views.

Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Toilet
- Private bathroom
- Slippers
- Satellite channels
- Additional toilet
- Interconnected room(s) available
- Tile/marble floor
- Hardwood or parquet floors
- Electric kettle
- Tumble dryer
- Cleaning products
- Additional bathroom
- Upper floors accessible by elevator
- Clothes rack
- Drying rack for clothing
- Toilet paper
- Baby safety gates
- Rooftop pool
- Bottle of water
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Adapter
- Smoke alarm
- Fire extinguisher
- Key access
- Key card access
- Window
- Single-room air conditioning for guest accommodation
Special Offer - Deluxe Fox New Year Eve 2021

This twin/double room features a rooftop pool. Providing free toiletries, this twin/double room includes a private bathroom with a walk-in shower, a hairdryer and slippers. The spacious air-conditioned twin/double room provides a flat-screen TV with cable channels, a tea and coffee maker, a safe deposit box, tumble dryer as well as city views.

Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Toilet
- Private bathroom
- Slippers
- Satellite channels
- Additional toilet
- Interconnected room(s) available
- Tile/marble floor
- Hardwood or parquet floors
- Electric kettle
- Tumble dryer
- Cleaning products
- Additional bathroom
- Upper floors accessible by elevator
- Clothes rack
- Drying rack for clothing
- Toilet paper
- Baby safety gates
- Rooftop pool
- Bottle of water
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Adapter
- Smoke alarm
- Fire extinguisher
- Key access
- Key card access
- Window
- Single-room air conditioning for guest accommodation
Special Offer - Executive Fox New Year Eve 2021

This double room offers a rooftop pool. Providing free toiletries and bathrobes, this double room includes a private bathroom with a walk-in shower, a hairdryer and slippers. The spacious air-conditioned double room provides a flat-screen TV with cable channels, a tea and coffee maker, a seating area, a safe deposit box as well as city views. The unit offers 1 bed.

Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Seating Area
- Toilet
- Private bathroom
- Slippers
- Satellite channels
- Additional toilet
- Sofa
- Tile/marble floor
- Hardwood or parquet floors
- Electric kettle
- Tumble dryer
- Cleaning products
- Additional bathroom
- Upper floors accessible by elevator
- Clothes rack
- Drying rack for clothing
- Toilet paper
- Baby safety gates
- Sofa bed
- Rooftop pool
- Bottle of water
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Pajamas
- Socket near the bed
- Adapter
- Smoke alarm
- Fire extinguisher
- Key access
- Key card access
- Window
- Single-room air conditioning for guest accommodation
Executive Double Room

This double room provides a rooftop pool. Offering free toiletries and bathrobes, this double room includes a private bathroom with a walk-in shower, a hairdryer and slippers. The spacious air-conditioned double room offers a flat-screen TV with cable channels, a tea and coffee maker, a seating area, a wardrobe as well as city views. The unit has 1 bed.

Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Seating Area
- Toilet
- Private bathroom
- Slippers
- Satellite channels
- Additional toilet
- Sofa
- Tile/marble floor
- Hardwood or parquet floors
- Electric kettle
- Tumble dryer
- Wardrobe or closet
- Cleaning products
- Additional bathroom
- Upper floors accessible by elevator
- Clothes rack
- Drying rack for clothing
- Toilet paper
- Baby safety gates
- Sofa bed
- Rooftop pool
- Bottle of water
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Pajamas
- Socket near the bed
- Adapter
- Smoke alarm
- Fire extinguisher
- Key access
- Key card access
- Window
- Single-room air conditioning for guest accommodation

Guest Reviews

Oleksii (7/5): Stay if you really need it, it’s not 4 star hotel anymore - - location is good in terms of the destination we needed - - supermarkets, cafes are nearby - mattress is comfortable - open view - early check-in - staff is trying to make the stay as good as possible - room was with faults (dripping faucet in the bathroom, loose handles, cracked paint, dirty window) - smoking smell in the bathroom - general tear and wear is quite hard - monotonous sound of the generator or a/c unit, difficult to sleep - breakfast is weak and the area could be cleaned better (sticky floor, stains on chairs/sofas
Nor Hisham (10/5): -
Hoshyar (10/5): -
Muhamad Radhuan (10/5): - From check in until check out all smooth I didn't like to leave this hotel
Muhamad Radhuan (10/5): -
Giovanni (8/5): -
Muhammad Umer Qamer (7/5): Check in and lift very bad otherwise rooms is comfortable and good - Rooms are good.15th floor is good because of pool and city veiw Lift is pathetic and painful. Check in service is very slow and poor
ASHARY (7/5): -
S1746CLmatthews (10/5): Fantastic hotel close to local Mall, very central - We stay in this hotel every time we visit family in Pekanbaru. The service is fantastic, all staff are very friendly and helpful, they made us feel welcomed like it was home. We had a few issues at first, but they quickly fixed without question. The facility’s are great gym, spa centre and infinity swimming pool located on the top floor. Great view of the city. If there was a suggestion that I could make would be to mark the food cards for breakfast identifying potential food allergies. “Photo of suggestion added to this review. I would highly recommend this hotel for family, couples and business traveler’s.
Yasmin (9/5): -
Noorani (9/5): - Clean, staff very good, near the mall..
Ravikumar (7/5): Breakfast quality not good - Room not bad Check in level and time taken to check in
Rico (10/5): -
Rico (8/5): -
Charlotte (10/5): - A beautiful big room and spacious bathroom. Great views from room and infinity pool on the roof. Very helpful staff and good restaurant.
Rico (10/5): Menyenangkan - Letak lokasinya Jalan masuk yg agak susah ditemukan serta lobby hotel yang berada dilantai 2
teh mariam (7/5): -
Nor Amilia (10/5): -
Septina (6/5): Rooms , especially toilets need to improve. However staff are polite. - Location is good. Connecting room available is good and convenient The bathroom has urine smell due to pipe choking? Room 920, there is ongoing water 💧 puddle of water out from the tiles which is in front of the basin. Dangerous as guests may slip and fall. No floor mat to clean the puddle if waters. No hand towels. Pillow cases are old. My first stay in Feb 2025 was good but not the second time stay in July as the room is smelly at the bathroom. After feedback on 3rd night stay, then the urine smell is gone but the floor tiles that have water flowing out needs hacking and maintenance ultimately
Telman (8/5): -
ASHARY (10/5): -
Jonari (10/5): -
ASHARY (9/5): -
Tonny (7/5): Good -
Syed (6/5): Just ok for 1 night stay - Only the location, close to mall and cafes The hotel is just ok. Nothing great. Check out takes more than 15 mins.
Philip (4/5): Poor air cond - Don’t stay here . Hotel is quite run down
Ab (10/5): Exceptional - The FOX Hotel Pekanbaru is highly regarded for its clean and professional staff who provide great customer service. Guests have expressed satisfaction with the level of professionalism exhibited by the team, contributing to a positive overall experience during their stay. Cleanliness is also a standout feature, ensuring a comfortable and pleasant environment for travelers. Many reviews highlight these aspects as key reasons for their exceptional ratings of the property, often describing their experiences as exceeding expectations .
Nanang (10/5): - Nice pool and great location
Michael (7/5): Good -
Matthew (10/5): Beautiful stay, great location and facilities. The staff were very helpful in everything we requested. I would stay agai - The car park attendant kept trying to charge our taxi driver for parking when they were simply picking us up. It’s a bit hard to register the drivers information if you don’t know it.
lichin (6/5): Not too bad - Stayed a night during a work trip. Not too bad a hotel in a small town, and part of the ASR group. Room is clean, service was good, breakfast spread was ok, with fruits being kept chilled. My only complaint is that the pillows are very flat and the towels are fraying. Otherwise it is a pleasant stay.
Michele (7/5): It was value for money. The important thing was the beds were clean and the room was comfortable. - Location was good, opposite a shopping mall. The staff at the reception was very helpful and gave us the rooms we requested. There was a smell in our toilet coming from the pipes when we turned on the tap. The lifts took a long time to arrive.
Yew (8/5): Very good -
Siti (9/5): Enjoyable stay - Big room, comfortable bed, great utensils. All complete and make our stay really convenient. Location in front of Mall. Easy for eatery and simple shopping. It was a great stay. None
Sam (8/5): Very good -
Alexandru (7/5): Good -
Verified traveler (6/5): Overall good stay, could be better! - Friendly and helpful staff! Appreciate the water dispenser to reduce plastic use (bottled water). However, my room is stuffy, air-con seemed not functioning well as temperature never reach what we set, shower room is slippery and bed lights not working.
arie438130 (8/5): Need to improve - Stayed here for 3 nights. The hotel was adjacent to the mall, but the mall was "dead". Only 3 active restaurant on the first floor, and the rest (1st floor until the highest floor) has no open store. The hotel itself is located in the city center. It is strategically located and should be convenient for tourist. The food is so-so. Mostly was infonesian food. I stayed during Ramadhan month, and their sahur food is so-so. The room is okay, however the wi-fi signal is not stable. Please improve. I hope my review can assist the hotel for making a significant improvement.
Jay (10/5): Exceptional -
Zuwaidi (10/5): Exceptional - Good. Everything meets my expectations.
Nadia (8/5): Pekanbaru a bit fancier - Staff very attentive Room was clean and well equipped Room had a slight smell of cigarettes. Pekanbaru doesn’t offer much
O310OYhelent (10/5): Good - Fox haris hotel is one of most recommended hotel. The rooms are good, the service is also good, the hotel is clean, the staff are good, basically recommended for visiting again with family and friends.
P.j.h. (9/5): Superb - Nice hotel, friendly staff and great location.
Anton (10/5): Exceptional -
yosebastheiss (10/5): Fox hotel gives us the best experience of staying at hotels - The view is fascinating, the very nice place at fox hotel pekanbaru. I think this hotel is very good for bisnis dan family, near, love this hotel , clean and staff very friendly and nice, with nice with maria and vani
Apex (10/5): Exceptional -
Triyogi (8/5): Fox Pekanbaru Review - It was a great experience! The facilities, the hospitality, all was great. The internet is good, I had no problem with it. The cleaniness is good too. I got my water inside a pot, I prefer in just water bottle though but that's fine. Thank you!
MIMI KUSTINA (10/5): - Walking distance to shopping mall and eatery, very courteous staff. Excellent !
Hasnan (8/5): Great stay in Pekanbaru - Great location in front of Ciputra mall .. Maintenance of washing facility can be better .. sign of mold on the shower head
Chandra (8/5): Very good - Location & friendly staff Breakfast was only average by standards
Nagarajan (1/5): Bad -
Rino (9/5): Superb -
Amirul (8/5): Very good - The room is spacious and super comfortable.. Breakfast buffet was great.. Friendly staff.. Value for money....
Husna (8/5): Very good - i would like all of the property. bathroom smells bad
Jamhiriah (9/5): Happy and fun hotel to stay - Love the variety of food during breakfast. Love seeing the staffs dancing/exercising in the morning. It gives happy vibes to all the guests. Nothing
O.kiky (9/5): Cozy and happy stay - There is dancing during breakfast which is a surprise. Overall the hotel is neat and clean. All is good. Nothing wrong.
Nor (8/5): Very good -
Chndrerfiko (10/5): Exceptional -
Iman (6/5): Pleasant -
Daniel (8/5): Very good -
Daniel (7/5): Good -
Li (8/5): Clean hotel, near to mall. - It was good. Quality stay.
GOH (8/5): - Clean and nice hotel. Near to amenities, shopping and food eatery. Service is good and staff friendly
Aler (4/5): Beautiful Facility Poor Services - - The Facility is Beautiful, Nice View! - People Services is poor, # Asking for single items like Tissues and toilet paper take almost one hour to deliver. # Calling front desk and they ignore your call, when you call manager on Duty phone the response is same lady at front desk. # the Cleaning boy do not clean the WC, and the waste was collected in plastic bag and leave near to the bedroom. (Provably is a give away or souvenir for us, I don't know) - Restaurant: The first day during breakfast, I hair was find in the Omelet, Provably another Give away???? # The variety of meal was limited and not many options for breakfast (We didn't try any other meal after nasty moment with the hair)