Metropolitan Hotel Dubai
Location: Sheikh Zayed Road, Exit 41, Al Thanya Street, Dubai, 31588, Dubai, AE
Star Rating: 4 Stars
Property Type: Hotels
About this Property
Luxurious Spa Experience
Indulge in rejuvenating massages and unwind at the full-service spa. Enjoy a dip in the outdoor pool or relax in the sauna after a workout at the health club.
Fine Dining and Entertainment
Savor international cuisine at one of the four restaurants or opt for 24-hour room service. With a variety of bars and a coffee shop, there's no shortage of options for drinks and snacks.
Convenient Amenities and Services
Stay connected with free Wi-Fi, take advantage of concierge services, and let the kids have fun with babysitting options. With complimentary shuttles to the beach and shopping, your stay is hassle-free.
Book your stay at Metropolitan Hotel Dubai for a lavish experience in the heart of Dubai.
Important Information
- Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
- One child 5 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- No pets and no service animals are allowed at this property.
- A car is recommended for transportation to and from this property.
Policies
Check-in: 02:00 PM - 12:00 AM
Check-out: 12:00 PM
Instructions: Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. This property offers train station shuttle services to and from First Gulf Bank (FGB) Station only. Guests booking nonrefundable rates will receive an email with a link for payment of the deposit prior to their arrival. If payment is not received within 48 hours, the property reserves the right to cancel the reservation.
Amenities & Facilities
- Meeting rooms
- Full-service spa
- Fitness facilities
- Free beach shuttle
- Health club
- Electric bicycle charging station
- Free WiFi
- 24-hour front desk
- Luggage storage
- Sauna
- Designated smoking area
- Concierge service
- Wheelchair accessible
- Steam room
- Elevator
- Fitness facilities
- ATM/banking
- Conference space
- Breakfast available (surcharge)
- Health club
- Safe-deposit box at front desk
- Multilingual staff
- Free newspapers in lobby
- Porter/bellhop
- Full-service spa
- Meeting rooms
- Wedding services
- Billiards or pool table
- Tours/ticket assistance
- Wheelchair accessible parking
- 24-hour business center
- Free shopping center shuttle
- Snack bar/deli
- Free self parking
- Free valet parking
- Free beach shuttle
- Pool sun loungers
- Banquet hall
- Wheelchair-accessible public washroom
- Wheelchair-accessible van parking
- Valet for wheelchair-equipped vehicle
- Wheelchair-accessible spa
- Wheelchair-accessible pool
- Wheelchair-accessible fitness center
- Wheelchair-accessible on-site restaurant
- Handrails in stairways
- Electric bicycle charging station
- Stair-free path to entrance
Rooms Available
-
Family Room
1 King Bed and 2 Large Twin Beds
269-sq-foot room with courtyard views
Layout - 2 bedrooms
Internet - Free WiFi
Entertainment - 48-inch LED TV with cable channels
Food & Drink - Electric kettle, minibar (fees may apply), 24-hour room service, and free bottled water
Sleep - Blackout drapes/curtains, turndown service, and bed sheets
Bathroom - Private bathroom, bathtub or shower, bathrobes, and slippers
Practical - Safe, free newspaper, and iron/ironing board; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Accessibility - Wheelchair accessible
Smoking And Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 4 (4 Adults)
- Minibar
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Slippers
- Interconnected room(s) available
- Electric kettle
- Bidet
- Bottle of water
- Wheelchair accessible
- Free newspaper
- Daily housekeeping
- Room service (24 hours)
- Turndown service
- Blackout drapes/curtains
- Free WiFi
- Free cribs/infant beds
- Smoking and Non-Smoking
- Bedsheets provided
- Restaurant dining guide
- Wheelchair-width doorways
-
Ambassador Suite - Complimentary Shuttle Bus to Beach & Mall of the Emirates
1 King Bed
915-sq-foot room with city views
Layout - Bedroom and sitting area
Internet - Free WiFi
Entertainment - 55-inch LED TV with cable channels
Food & Drink - Electric kettle, minibar (fees may apply), 24-hour room service, and free bottled water
Sleep - Blackout drapes/curtains, turndown service, and bed sheets
Bathroom - Private bathroom, bathtub or shower, bathrobes, and slippers
Practical - Safe, free newspaper, and iron/ironing board; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Air conditioning and daily housekeeping
Accessibility - Wheelchair-width doorways
Smoking And Non-Smoking
Noise-free guestrooms cannot be guaranteed
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 4 (2 Adults)
- Minibar
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Slippers
- Interconnected room(s) available
- Electric kettle
- Bidet
- Bottle of water
- Wheelchair accessible
- Free newspaper
- Daily housekeeping
- Room service (24 hours)
- Separate sitting area
- Turndown service
- Blackout drapes/curtains
- Free WiFi
- Free cribs/infant beds
- Separate bedroom
- Noise-free rooms not guaranteed
- Smoking and Non-Smoking
- Bedsheets provided
- Restaurant dining guide
- Wheelchair-width doorways
-
Guest Room - Complimentary Shuttle Bus to Beach & Mall of the Emirates
1 King Bed OR 1 Twin Bed
269-sq-foot room with city views
Internet - Free WiFi
Entertainment - LED television with cable channels
Food & Drink - Electric kettle, minibar (fees may apply), 24-hour room service, and free bottled water
Sleep - Blackout drapes/curtains, turndown service, and bed sheets
Bathroom - Private bathroom, bathtub or shower, bathrobes, and slippers
Practical - Safe, free newspaper, and iron/ironing board; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Air conditioning and daily housekeeping
Accessibility - Wheelchair-width doorways
Smoking And Non-Smoking
Room/bed type depends on availability at check-in
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 3 (3 Adults)
- Minibar
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Slippers
- Interconnected room(s) available
- Electric kettle
- Bidet
- Bottle of water
- Wheelchair accessible
- Free newspaper
- Daily housekeeping
- Room service (24 hours)
- Turndown service
- Blackout drapes/curtains
- Free WiFi
- Room and bed type depend on availability check-in
- Free cribs/infant beds
- Smoking and Non-Smoking
- Bedsheets provided
- Restaurant dining guide
- Wheelchair-width doorways
-
Junior Suite - Complimentary Shuttle Bus to Beach & Mall of the Emirates
1 King Bed
721-sq-foot room with city views
Layout - Bedroom
Internet - Free WiFi
Entertainment - 55-inch LED TV with cable channels
Food & Drink - Electric kettle, minibar (fees may apply), 24-hour room service, and free bottled water
Sleep - Blackout drapes/curtains, turndown service, and bed sheets
Bathroom - Private bathroom, bathtub or shower, bathrobes, and slippers
Practical - Safe, free newspaper, and iron/ironing board; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Air conditioning and daily housekeeping
Accessibility - Wheelchair-width doorways
Smoking And Non-Smoking
Noise-free guestrooms cannot be guaranteed
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 4 (2 Adults)
- Minibar
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Slippers
- Interconnected room(s) available
- Electric kettle
- Bidet
- Bottle of water
- Wheelchair accessible
- Free newspaper
- Daily housekeeping
- Room service (24 hours)
- Turndown service
- Blackout drapes/curtains
- Free WiFi
- Free cribs/infant beds
- Separate bedroom
- Noise-free rooms not guaranteed
- Smoking and Non-Smoking
- Bedsheets provided
- Restaurant dining guide
- Wheelchair-width doorways
-
Deluxe Suite - Complimentary Shuttle Bus to Beach & Mall of the Emirates
1 King Bed
926-sq-foot room with city views
Layout - Bedroom and sitting area
Internet - Free WiFi
Entertainment - 55-inch LED TV with cable channels
Food & Drink - Electric kettle, minibar (fees may apply), 24-hour room service, and free bottled water
Sleep - Blackout drapes/curtains, turndown service, and bed sheets
Bathroom - Private bathroom, bathtub or shower, bathrobes, and slippers
Practical - Safe, free newspaper, and iron/ironing board; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Air conditioning and daily housekeeping
Accessibility - Wheelchair-width doorways
Smoking And Non-Smoking
Noise-free guestrooms cannot be guaranteed
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 4 (3 Adults)
- Minibar
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Slippers
- Interconnected room(s) available
- Electric kettle
- Bidet
- Bottle of water
- Wheelchair accessible
- Free newspaper
- Daily housekeeping
- Room service (24 hours)
- Separate sitting area
- Turndown service
- Blackout drapes/curtains
- Free WiFi
- Free cribs/infant beds
- Separate bedroom
- Noise-free rooms not guaranteed
- Smoking and Non-Smoking
- Bedsheets provided
- Restaurant dining guide
- Wheelchair-width doorways
-
Deluxe Room - Complimentary Shuttle Bus to Beach & Mall of the Emirates
1 King Bed OR 2 Twin Beds
269-sq-foot room with city views
Internet - Free WiFi
Entertainment - 48-inch LED TV with cable channels
Food & Drink - Electric kettle, minibar (fees may apply), 24-hour room service, and free bottled water
Sleep - Blackout drapes/curtains, turndown service, and bed sheets
Bathroom - Private bathroom, bathtub or shower, bathrobes, and slippers
Practical - Safe, free newspaper, and iron/ironing board; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Air conditioning and daily housekeeping
Accessibility - Wheelchair-width doorways
Smoking And Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 3 (2 Adults)
- Minibar
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Slippers
- Interconnected room(s) available
- Electric kettle
- Bidet
- Bottle of water
- Wheelchair accessible
- Free newspaper
- Daily housekeeping
- Room service (24 hours)
- Turndown service
- Blackout drapes/curtains
- Free WiFi
- Free cribs/infant beds
- Smoking and Non-Smoking
- Bedsheets provided
- Restaurant dining guide
- Wheelchair-width doorways
-
Grand Deluxe Room
1 King Bed
516-sq-foot room with city views
Layout - Bedroom and sitting area
Internet - Free WiFi
Entertainment - 48-inch LED TV with cable channels
Food & Drink - Electric kettle, minibar (fees may apply), 24-hour room service, and free bottled water
Sleep - Blackout drapes/curtains, turndown service, and bed sheets
Bathroom - Private bathroom, bathtub or shower, bathrobes, and slippers
Practical - Safe, free newspaper, and iron/ironing board; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Accessibility - Wheelchair accessible
Smoking And Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 3 (3 Adults)
- Minibar
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Slippers
- Interconnected room(s) available
- Electric kettle
- Bidet
- Bottle of water
- Wheelchair accessible
- Free newspaper
- Daily housekeeping
- Room service (24 hours)
- Separate sitting area
- Turndown service
- Blackout drapes/curtains
- Free WiFi
- Free cribs/infant beds
- Separate bedroom
- Smoking and Non-Smoking
- Bedsheets provided
- Restaurant dining guide
- Wheelchair-width doorways
-
Staycation Package, Early Check-In By 8 Am & Late Check-Out By 4 Pm
1 Twin Bed or 1 King Bed
269-sq-foot room with courtyard views
Internet - Free WiFi
Entertainment - LED television with cable channels
Food & Drink - Electric kettle, minibar (fees may apply), 24-hour room service, and free bottled water
Sleep - Blackout drapes/curtains, turndown service, and bed sheets
Bathroom - Private bathroom, bathtub or shower, bathrobes, and slippers
Practical - Safe, free newspaper, and iron/ironing board; free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Accessibility - Phone accessibility kit
Need to Know - No rollaway/extra beds available
Smoking And Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 3 (3 Adults)
- Minibar
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Slippers
- Interconnected room(s) available
- Electric kettle
- Bidet
- Bottle of water
- Wheelchair accessible
- Free newspaper
- Daily housekeeping
- Room service (24 hours)
- Turndown service
- Blackout drapes/curtains
- Free WiFi
- No rollaway/extra beds
- Free cribs/infant beds
- Smoking and Non-Smoking
- Bedsheets provided
- Restaurant dining guide
- Wheelchair-width doorways
Guest Reviews
- ruslanurban (8/5): A good hotel, but room assignments are a matter of luck - It’s a good hotel, but room assignments are a matter of chance. It’s conveniently located for trips to the city center, the beach, and the airports. The Equity metro station is just a short walk away. This was my second consecutive stay at the Metropolitan, as my first visit went very well and I was pleased with it. The first time, I was given a non-smoking room with a bathroom and a balcony. It was simply fantastic! Room cleaning is up to par. Everything is clean and tidy. However, there were some stains on the floor lamp and mirror, and the carpet needed a more thorough cleaning, as white socks immediately turn gray after walking on it. This isn’t a big deal for me. The main thing is that the bedding is perfectly clean, as is the bathroom. Sound insulation in the rooms is average. Because of the connecting door, you can often hear guests from the neighboring room, especially children, even at night. In that regard, you don’t feel any privacy when talking in your room. But on my second visit, in August 2025, I was much less fortunate I was given a room without a balcony and with a shower stall instead of a bathtub I usually check in before the official check-in time, and the front desk kindly checked me into my room early both times. I told the front desk that I was willing to wait if they could give me a room with a balcony, but they told me there weren’t any available. There’s also practically no difference between the Guest and Deluxe rates. The front desk said that Deluxe rooms overlook a garden, while Guest rooms face the street. I booked Guest the first time and Deluxe on my second visit. Both rooms had a view of the street, but the Deluxe turned out to be worse because it lacked a balcony and a bathtub. It’s a real shame that there’s no way to guarantee a specific room with a balcony and a bathtub, so you have to settle for a game of chance.
- 430neetip (10/5): A fantastic stay at the Metropolitan - Five stars for the service and quality. The property is very clean, and you can tell the housekeeping team takes great pride in their work. The staff are very welcoming and made us feel right at home. Make sure to try the restaurants the food is very amazing and there are so many great options to choose from!
- sarv0thamp (10/5): Saviors during Iran war March 2026! - Metropolitan hotel was really good. We stayed here when we were stranded in Dubai during the Iran war of March 2026. The rooms, the buffet are top class. In addition, the staff is also very kind and really go above and beyond to help us. I would like to thank Sandeep at the concierge desk who gave us some good tips about the popular places to visit during our stay. He also helped us to get in touch with the emirates staff to get our flight rebooked. He also helped us to book us a cab back to the airport as well. I would definitely stay over here again for the experience.
- FarAway28349712645 (10/5): Great experience - Sandeep at the concierge was great. Helped us with luggage, taxi booking and also told us about Careem app. All the staff at the Al Safa restaurant were really kind during our stay at Metropolitan
- 617jintoj (10/5): Extra ordinary people - Great place and wonderful staff.i have mention each department especially faham and the people in concierge, the cheifs,housekeepers.its a gret place with all facilities and we keep looking forward to book again with them.
- evak116 (10/5): Great hospitality - We were dropped in the Metropolitan hotel under exceptional circumstances. The 28th of February, the airspace in Dubai was closed, given the missile threats and the unrest in the region. The correspondent flights for thousands of emirates passengers were cancelled and the airline company has distributed us in different hotels. We had the chance to be in this hotel and really taken good care of. All the personnel - from the cleaning stuff, the reception, the concierge, the stuff in the restaurant - were extremely kind and attentionate. The management of the number of people arrived this Saturday evening and the assignment of rooms was done in a very orderly and efficient manner respecting the priorities for elderly people and families with children. The stuff in the reception, our friends Kamal and Faham, were particularly caring, responding to our questions with patience and importantly with a genuine smile. We really appreciated their professionalism which is a very important quality when dealing with clients under stress in such rare occasions. Some of us were in fear for their lives and the hospitality experienced in the Metropolitan hotel and its people helped us go through this in a very pleasant manner. We felt really taken care of. The service, the cleanliness, the rooms, the personnel all contributed in our amazing accommodation . A big thank you to all of you. Valia
- Y8339FJsabrinab (10/5): Excellent serice - Mudassar and jayward took à Nice care of our rooms, with nice cleaning and attitude always smiling!
- J9391FMmarionl (10/5): Cleaning room - Mudassar and Jayward take care of us everydays we spend here. We got everything we need for us. We are really thankfull
- madh755 (10/5): Great Support and Service during crisis - I would like to share my sincere appreciation for Sandeep and the exceptional support he extended to us during the recent crisis situation due to the war. During a time when uncertainty and stress were very high, Sandeep went above and beyond his regular responsibilities to ensure we felt safe, informed, and taken care of. He was calm, approachable, and always available whenever we needed assistance. Whether it was helping us with extended stay arrangements, coordinating updates, or simply checking in to see if we were comfortable, he handled everything with genuine care and professionalism. What truly stood out was his proactive attitude. We did not have to repeatedly follow up or request support — he anticipated our needs and acted swiftly. In a crisis situation, that level of ownership makes a huge difference. His reassurance helped reduce a lot of anxiety for us and our family. Personally, I value service that comes from empathy, not just duty. Sandeep demonstrated empathy, patience, and leadership under pressure. He represented the hotel with integrity and humanity during a very difficult time. Please convey our heartfelt thanks to him. Team members like Sandeep are a true asset to the organization.
- Heavy006 (10/5): Thanks to sanjay kohli for helping us and handling night shift in such rush moments - We had a pleasant stay, sanjay was so helpful and punctual with us his hospitality was to notch. I recommend everyone who visits dubai to have a day here He really helped us in the critical situation of dubai attacks 🤌🤌🌹
- 958asmitad (10/5): Highly recommended - exceptional service by staff - Amazing service by all the staff here and great amenities! The breakfast buffet is also great here. Exceptional hospitality by the housekeeping team especially by Mudassar! The hotel is also quite centrally located and walkable to metro making it very convenient to reach anywhere in Dubai. I highly recommended Metropolitan for your stay in Dubai.
- B7845IHfionad (2/5): Wedding Banquet hall experience - I had organized my wedding reception in the banquet however the experience was quite bad. Not the finalized menu, no room booked for the couple wherein initially it was informed as a complimentary. No signage board. Starters not served properly. Sales agent not present at the time of event. The worst part was there was no apology, the message and email was left unattended. Not even a single call after the event to check on what went wrong. Immensely disappointed!
- 831aiswaryaa (10/5): Amazing place to host corporate events - We recently hosted our office annual celebration at the rooftop venue of Metropolitan Hotel, and the experience was truly exceptional from start to finish. The rooftop setting provided a stunning ambiance with beautiful views. The venue layout was spacious, elegant, and ideal for hosting more than 50 people. The hotel staff were incredibly professional, attentive, and supportive throughout the event. From planning coordination to on-ground execution, every detail was handled smoothly and efficiently. The team ensured that everything ran seamlessly, allowing us to fully enjoy the celebration without any stress. The hospitality and dedication shown by the team was exceptional. Highly recommended for corporate events, celebrations, and gatherings. We look forward to hosting more events here in the future.
- rashedkk42 (10/5): Comfortable stay - Hotel location perfect,comfortable and they have professional staff they are always helping customers.I would like to thank Sunny he was very helpful, friendly and always smiling I wish a good luck for him.
- Ohsah (8/5): Good value & great service - Great service and good value are the key things about the hotel. It's not the most luxurious, nor the cheapest but it gives you great value, everything you would need, and with great service. Huge thanks to Sanjay from the housekeeping night shift!
- 124amrf (10/5): Great experience - Great staff, always smiling specially Sanjay from housekeeping. he is very helpful. Night shift are very helpful. Food is ok. Reception are always welcoming your questions
- hafroza (10/5): Awesome Sanjay good job keep it up and keep up the same spirit - The hospitality is awesome and the Sanjay from housekeeping he is a gem and well maintained and ensured everything is settled.
- 5sabeeham (10/5): Excellent hotel - friendly staff and close to Mall of Emirates. Micheal is amazing. - Micheal was amazing, really helpful, polite and friendly. He made our visit extra special. Rooms clean and modern. Very close to Mall of Emirates and metro station. Good value for room.
- 621laxmis (10/5): Muddasar is very helpful thank you 😊 - "Dear Metropolitan Hotel Team, I wanted to express my gratitude for the exceptional service I received during my recent stay. Mudasar, a member of your housekeeping staff, went above and beyond to ensure everything was perfect. His attentiveness and dedication to his responsibilities made my stay truly comfortable. I'll definitely be back because of his outstanding service. He's a true asset to your hotel! Thank you again for a wonderful experience 😊."
- 344mohammadrezar (10/5): Good service - Thank you housekeeping team lot of help mudassar is very good person and help I will come back again room was very clean nd good service
- 277roshand (10/5): Best stay ever - The hotel was absolutely wonderful! Everything was spotless and beautifully maintained. Its location was perfect — just a short walk to the metro and the mall, which made getting around Dubai so easy. The staff were exceptionally friendly, helpful, and always smiling, which made us feel truly welcome from the moment we arrived. A special thank you to mudasar from housekeeping his kindness and professionalism — he went above and beyond to make our stay extra special. We truly appreciated his warm hospitality. Overall, it was an amazing experience, and I would highly recommend metropolitan hotel,We can’t wait to come back again! 🌟🌟🌟🌟🌟
- A3367WGrahulr (10/5): Housekeeping supervisor mudasar - I am so glad to tell you that Mudasar is a very good guy. He is personally checking my room cleaning he is the supervisor of this hotel he make our stay wonderful.
- maharjand2023 (10/5): mudasar from housekeeping he is the real hero thanks mudasar - "The housekeeping staff, especially Mudasar, are absolute stars! They always go above and beyond to ensure the room is spotless and welcoming. Their attention to detail and dedication to their work is truly impressive. Thank you for making our stay so comfortable!" 👍
- 920arbindg (10/5): Very good service mudassar - Thank-you housekeeping team well done work done by housekeeping Thank-you mudassar room so clean and good service thank you mudassar we will coke beck again
- Wanderer47729283051 (10/5): My staying - The cleaning are very professional and nice. Thank you housekeeping team mudassar was very good ND helping I'm looking forward to come back
- mohammadzeeshank (10/5): Good hotel - Good service good hotel We had great stay in metropolitan hotel housekeeping staff done amazing job thanks to Supervisor Mudassar he really took care of us . Room was so clean and good service Breakfast was good reception team good lot of helping rest everything was perfect 👌
- 44dhruvis (10/5): Metropolitan stay - We really enjoyed our stay at metropolitan 😇 All the service was amazing ❣️Mudassar was a big help with cleaning and room services.
- 133leilanis (10/5): Amazing - Amazing staff, Mudassar took very well care of all my needs. Room was amazing every day, room temperature exactly were I needed. Always looking forward to my stay.
- 837hrc (10/5): Mr. Mirza the best in property - I stayed in this hotel last month and i reall enjoyed it. Their cleaning service as well as their reception both are amazing. At fist glance i found the room top notch on cleaning standards. I met my floor incharge Mr. Mirza Mudassir i hope i spell it correctly he was very nice and attentive on the floor. He manage his staff like the way it should be. He checked up on me regularly if everything is good in my room or not: Staff like him in the property always an asset to the company. I will be back soon with my family next year.
- joewJ9311SU (10/5): Good service - Thank you housekeeping team very good clean my room and well managed if any things I want help they will help to us mudassar was very good person and helpful
- imdadhusainf (10/5): Good experience - Good experience Room is amazing clean and clean hotel outstanding location is good room like a 5 star I ask to thanks Mudassar and roy amazing and helpful person Mudassar is very friendly person and helpful
- 629mehranm (10/5): Short business trip that smell like leisure - Overall above my expectation in comparison with same class properties Front desk and all staff is very helpful Thanks to osama
- Resort49675384677 (10/5): Excellent service - Excellent service is so good The metropolitan hotel is very good and so comfortable. The rooms are so clean and well maintained all team are so kind and helpful. Especially Mr Mudassar and Anisha are so kind and helpful. Lobby was very clean brakfast was good.thank you so much again Mr Mudassar and Anisha Excellent service we will come beck again....
- yakoobs597 (10/5): Mr. Muddshar is good person - The housekeeping supervisor M. Muddshar was outstanding throughout my stay. My room was consistently spotless, well-stocked, and perfectly organized. They checked in regularly to ensure everything met my expectations and handled any request quickly and professionally. Their attention to detail and friendly attitude truly enhanced my experience. Highly impressed and grateful for their excellent service!
- Aryamansethi_09 (10/5): Hotel hospitality - I’d like to highly rate the property. The staff was really courteous and I’d like to give Sanjay a special mention. He’d come personally greet me every night and ask me if I was comfortable with everything. Really appreciate the hospitality.
- Cruiser20963874418 (10/5): Excellent trip - Very good hotel and restaurant Ghulam Mujtaba is best waiter We appreciate his service Good service Good mind All good Thank you
- Roam16507412113 (10/5): Exceptional Assistance - I am writing to express my heartfelt gratitude for the remarkable service I experienced during my recent visit to your hotel. The night manager on shift Feras was exceptionally kind and supportive, going the extra mile to guarantee my comfort and satisfaction. Even though I arrived quite late, the night manager welcomed me warmly and professionally, ensuring I felt at ease despite the late hour. Their careful attention to my room preferences and valuable suggestions greatly enriched my stay. It’s rare to come across such sincere consideration combined with efficiency, and it truly left a lasting impression. This outstanding level of care greatly enhanced my overall experience, making my visit all the more enjoyable and unforgettable. Please pass on my sincere thanks to the night manager for their exemplary assistance. They are undoubtedly a great asset to your team and contribute significantly to your hotel’s excellent reputation. Thank you once again for an amazing stay. I eagerly anticipate returning soon, confident that your team will continue to provide superb service.
- fatimaj524 (10/5): Great experience - Mr. Kamal at the reception was absolutely outstanding. His service was exceptional — he explained everything to us with great precision and care. We truly appreciate his professionalism, kindness, and attention to detail. Thank you very much for the excellent experience!
- 689sumans (10/5): Wonderful experience. Clean room and surroundings. Great food. - The room service was great by Roy the house keep. Clean and fresh rooms everyday. A joy to come back after work. The entire experience was good in the hotel.
- Wander65045997972 (10/5): Metropolitan Hotel - Hotel staff are really kind and professional. Muddassar was always smiling and there to look after everything. Had a nice experience.
- kyriakosm680 (10/5): Great Stay - Very polite people. Cleaning was perfect. Many thanks especially to Deba ROY for being so good and professional. Reception has been always helpful and the breakfast mixes both European and local dishes
- 99noraz (10/5): Excellent stay - I strongly recommend long stay in Metropolitan Hotel. We stayed for about a month and half in this hotel, It is perfectly situated in the middle of Dubai walking distance from the metro station, very near from Mall of Emirates. The place is very clean and the staff were super friendly and helpful specially with the children. I would like to specifically thank Mr. Loren JIJITH, Mr. Abdelbaky and Ms Carolyne. They were really very nice. And also thanks to Mr. Anil Kumar the restaurant manager. Nora
- Tipa-tours (10/5): Great facility to chill within walking distance to metro - Nice boutique type setting. The hotel is only 2 floors with a roof top pool. Walking distance from metro. Older facility but well looked after. Enjoyable breakfast from the restaurant. Jijith is positive and happy along with his staff. Efficient at ensuring your taken care of well. I look forward to staying at this central location again here in Dubai!. Pool area is also great...small relaxed facility
- Vacation50161241701 (10/5): Amazing reception service - Kamal receptionist was amazing 👏 Professional and helpful 👌 10 out of 10 really appreciate his work and kindness great
- 739surendraa (10/5): Excellent service by Mudassar and team - Clean room, privacy, good staff, excellent location, Mudassar and team have taken care of the guest really well. Will visit again.
- Nidal (8/5): - Comfortable and suits the purpose.
- rashedkk42 (10/5): Comfortable stay. - I would like to thank staff in this hotel they are very helpful, kind and they have professional skills with customers. Hotel is clean ,good location and comfortable. I want to thank Sunny Esther and Asma for the assistance good luck for them.
- Sightsee08917469400 (10/5): Lovely experience - Nice experience. The staff is too sweet and professional. Especially Ms. Anju, Ms. Rahma & Ms. Erika are very professional, polite & humble. They really did justice with their job profile.
- Passenger17688570531 (10/5): Highly recommended - It was an unforgettable experience. The service at this hotel is outstanding, with staff who are always attentive, empathetic, and professional, making us feel right at home. The facilities are beautiful, spotless, and well organized, creating a very comfortable and welcoming atmosphere. The food is exquisite—delicious, beautifully presented, and served in an immaculate restaurant. The rooms are spacious, clean, and equipped with everything needed for a pleasant stay. Overall, everything exceeded our expectations. A highly recommended place that we would definitely return to! Thanks to Mukesh from concierge
- gooodv (10/5): It was very good - The people were so kind and took good care of us. Expecially Mukess he was really polite and helpful.The whole a experience was reallly good.The restaurant had the best food.
- hannahdE3034SX (10/5): Great stay! - Ramada was amazing at cleaning my room. Room service is excellent and very fast and the hotel is very clean and staff very friendly. Great location as well to the mall and also the pool and gym are lovely
- 450tripti (10/5): Very nice experience with hotel - Hotel staff is very friendly and cooperative specially Hotel housekeeping staff Ramdas..overall will recommend this hotel to anyone who is travelling with family to Dubai
- alizB3290GW (10/5): everything was fine. - We went to metropolitan hotel in dubai. thanks for good facilities and very good restaurant's personels specially Mrs ANJU , Mrs Lahine &Mr Anil. Everything was very good.
- L5710EWjuanpablor (10/5): Very nice personal crew - All good with the hotel crew, specially with Ramdas and the lobby girl (I don't remember her name), both very welcoming.
- Phenomenon1 (10/5): Wonderful - Wonderful stay, Good staff and special mention of the reception staff. The staff is extremely helpful and ready to help with requests
- angeliesister (2/5): Worst experience - I went to visit my sister who was staying at Metropolitan Hotel in Al Barsha, as it’s close to my place. We wanted to have dinner together, but since the hotel restaurants were already closed at 11pm, we decided to order food and eat in her room. Unfortunately, the receptionist refused to allow me to go up and insisted I stay only in the lobby. This was very disappointing, as in most hotels I’ve stayed at, visitors are allowed to go up to the guest’s room at any time. We simply wanted to spend a few hours together as sisters. On top of that, the receptionist’s behavior was very rude, which made the experience even more unpleasant. But i respect their policies, just to share my experience visiting this place last August 18,2025
- b0nduk (10/5): It was interesting and beautiful, I love every beat of it and I hope I could do it again in December cause I was told - It’s a beautiful experience at the metropolitan hotel, from the reception, restaurant and pool. The staff are so well trained and professional the address you well and say hi when u pass by, I love the experience and I will go there again.
- Verified traveler (8/5): Great - Had a really lovely stay at the Metropolitan Hotel in Dubai. The staff were super friendly and helpful, the room was clean and comfy, and the location was perfect for getting around the city. Loved the rooftop pool and the breakfast spread was spot on. Would definitely stay here again!
- Jet18524661524 (10/5): Recommended Luxury Stay - Excellent service, clean wide rooms , sweet treatment from the staff Ms Malak, Rahma. Recommended family luxury stay. Caution: (The hotel has Bar & Shiaha)
- dravantikasharma (10/5): Stay at MH - Stay was Breakfast options they should increase to Vegatarian more too Rest housekeeping was excellent Mukesh at concierge was too helping and cooperative Over all a good stay But they need to improve on food quality and prices Room had a good view of Burj al Arab
- 49shivanib (10/5): "My stay at the hotel was truly exceptional! The staff were friendly and attentive, the rooms were clean and comfortable - I just wanted to express my heartfelt appreciation for the exceptional service and hospitality I experienced during my recent stay at your hotel. From the moment I arrived, the staff were friendly, attentive, and went above and beyond to ensure my needs were met. The rooms were clean, comfortable, and exceeded my expectations. The food and beverage service was top-notch, and the team were knowledgeable and accommodating. Please extend my gratitude to the entire staff and a special shoutout for the Manager Mr.Anil, and his team mates Rahma and Anju for making my stay so enjoyable. I would highly recommend your hotel to friends and family and look forward to returning soon. Thank you again for an unforgettable experience! Best regards, Dapinder
- 586sudeepp (10/5): Loved the stay, very helpful staff especially Mudassar and Ramdas. - Very professional and helpful cheerful staff. Kind friendly, very timely and very good room cleaning. Excellent breakfast options. Good location.
- DezDl (10/5): Comfort and friendly staff - Visited the Al Safa restaurant for their business lunch and it was both affordable @ Aed 55 pp for a 3 course meal with a beverage and great service. Special thanks to Anju, Anil, Ramha and Loren for their quick and friendly service. Food was delicious and worth it.
- N256OHsayeda (10/5): Relaxing Stay - Wonderful and friendly staff, already ready to offer their service with a smile on their face. Mudassir and the team did a great cleaning the room and make it spotless
- V6421NQabdullaha (10/5): Good hotel and great service - I found mr ramdas he is very helpfull person than i stay so many hotels in dubai i cannot njoy but here i full njoy and my room always clean thank u so much Ramdas
- piquersam2023 (10/5): Graet and nice hotel - The hotel is great the staff also great and professional and spécialy MR Ramdas who take carre about the cleaning Room, hi es very kind and sympathetic and very professional. Sure l will be back again, at any time l will come for business l will shose this beautiful and clean hotel 🛏️🏨
- ericsV71SR (10/5): Excellent Stay and Service! - Mr. Ramadas and Mudasar have been cleaning my room every day, and I am extremely impressed with their service. They are not only thorough but also very efficient and attentive to detail. They always go the extra mile to ensure everything is spotless. Beyond their cleaning skills, both are incredibly friendly, helpful, and polite, making the entire experience enjoyable. I really appreciate their hard work and commitment to providing such high-quality service consistently. I couldn’t ask for better assistance with maintaining a clean and organized space!
- dastyb2025 (10/5): Thank you ramdas and mudasar - Ramdas provided exceptional service by cleaning my room every day, ensuring it was always spotless and well-maintained. His consistent attention to detail made a noticeable difference in my comfort. Mr. Mudasar was equally helpful, offering assistance whenever needed and going out of his way to ensure everything was perfect. Both were very professional and made my stay enjoyable.
- V4279XDrahulj (10/5): Overall good experience - Nice and clean place , staff RAMDAS cleaned our room very well . He is bery generous and co operated Hotel is also good with nice breakfast
- 764fatins (10/5): Thank you Mukesh - The employees are amazing. Especially Mukesh he is the best. He is helpful and polite and helped me a lot the hotel is clean
- mohammedjA8093AI (10/5): Professionalism - Ahmed fathy and Gerald huge complimentary for the professionalism act and best service ever have for the amount of trust and respect for customer and the way handled everything was more than pleasant and room service and hotel was more than fine and main point priority for safety of customer.
- 298gihanr (10/5): I highly recommend this hotel ! - I had an amazing and unforgettable stay at the Metropolitan Hotel in Dubai! The staff were so kind and helpful — really made me feel welcome. A big thank you to Esther, the manager, who was just fantastic, and to Lorraine, our server at the restaurant — she was friendly, attentive, and always smiling! The food was absolutely delicious — the breakfast buffet had so much variety, and dinner was just as impressive. The pool area was great too: there’s a pool for adults, a smaller one for kids, a bar, and great music playing. Everyone, kids and adults alike, had a blast! I’d definitely come back here without thinking twice. They even offer a free shuttle to the beach and nearby malls, which was super convenient. There is also a dedicated place where you can smoke chicha (we are not smokers but it’s always good that everyone find his interest). The location is also perfect — close to the beach, Downtown, and the Marina, all within 10 minutes. I truly recommend this hotel to anyone visiting Dubai.
- minosam (10/5): 5 day in metropolitan - Everything was good.all my family like this hotel.staffs are polite and nice Breakfast was so good.beds are comfort. But somtimes A.C has problem. Hotel was new Near to the train station and sheikh zayed highway. We had great time in hotel.
- 988abdirahmand (10/5): Special thanks to Caroline - I would like to thank Caroline for her exemplary hospitality and serving my needs during my stay. The services provided were excellent and the rooms were fantastic and cozy. The cuisine was perfect and convenient. Thank you so much. And will hopefully come back again and again
- Cary (10/5): - I just loved everything about it
- isabellebB7909MQ (10/5): Amazing stay with an amazing team - I stayed for one month at The Metropolitan Hotel, and enjoyed my stay in every single aspect. The team was very kind and made me feel considered and cherished. The team at Metropolitan Hotel is was what makes the hotel very special. From the reception deck (Ester and co) and concierge that help you anything any time, to the restaurant crew who was of an amazing kindness, (Delowar, Christian and co), from the housekeeping team to the Swimming Pool and Gym supervisors. Thanks you all for your sense of hospitality. I felt home at the Metropolitan Hotel and that’s thanks to you🙏🏻🙏🏻 The hotel is very well located, close to main highway, connecting easily either to North/Downtown, or to South and Marina and very nice neighborhood of Um Suqiem/ beach access. Metro station Equity is close by and very convenient (10 min from the hôtel - normal walk - straight forward) and the red line brings you to both North and South destinations. MOE is the next stop south. Dubai Mall some stops going North. No matter your reasons for staying in the Metropolitan, you’ll find it very convenient. I stayed on half board and had very healthy and pleasant breakfasts and dinners, with a large choice of food and meals. EThanks to the Chef and his brigade 🙏🏻
- aristidem848 (10/5): Njoyble stay - Mr. Ramdas cleans my room daily and keeps it very neat and tidy. Mr. Muddasar, Ms. Sushma, and the entire housekeeping team are always friendly and helpful with me. I truly appreciate their dedication, kindness, and excellent service every day
- M5533IKmikek (10/5): Dubai vacation - Great hotel, clean rooms, Great stuff, especially concierge Mukesh. Great service. Beautiful pool and restaurants. Very clean. We actually got a free upgrade to a suite with two rooms. We would like to stay in this hotel again. Thank you for Great experience!
- 426uzmak (10/5): Incredible stay - One of the best hotels in Dubai. I had a comfortable stay here. Everything's neat and clean 24/7 here. They served delicious food and it was awesome The staff is professional and helpful. Mr Jujith and Mr Mukesh were most kind and extremely helpful.
- FarAway60338146325 (10/5): Review - It was an amazing experience and they have the best conceirge service ever. Everything is amazing experince, reception, and everyone in the hotel. breakfast was super nice as well Thanks every one Thank you Mukesh ana every one thanks a lot every one
- affana847 (10/5): A gratefull acknowledgement of a perfect service - From the moment I arrived, Khaled exhibited a remarkable level of professionalism and warmth, making me feel welcome and valued. His readiness to assist with any inquiries and his attention to detail reflected not only his commitment to guests but also his extensive knowledge of the hotel and its amenities. Such qualities are rare and noteworthy in the service. I would like to express my sincere gratitude to Khaled for his exceptional service. His dedication and professionalism contributed greatly to my positive experience, embodying the standard of excellence that should be aspired to in hospitality.
- 502cynthiao (10/5): My experience was great as above - The service was great, room service, housekeeping information desk, everyone was very helpful. They keep the rooms very clean and organized. They respond to you needs very quickly. Thanks . Special thanks to Mr Mike’s who was always very helpful x today he went above and beyond in helping me retrieved my phone that I forgot in a taxi. Thank you Mr Mukesh
- B1135MW_ (10/5): Clean hotel - Ramdas cleans my room every day, and he does it exceptionally well. He is very thorough in his work, ensuring every corner is spotless. The floors are always gleaming, and the furniture is dusted perfectly. He takes great care in arranging things neatly, making sure everything is in its proper place. His attention to detail is remarkable, and I truly appreciate the effort he puts in each day. Having Ramdas around makes my space feel fresh and organized, and I am grateful for his consistent work. He is truly dedicated to keeping my room clean and tidy.
- 187elnarar (10/5): Great - Good location, silent rooms, nice breakfast! Nice bedding! Great service, especially I’d like to mention exceptional room cleaning, and great service from Nithin! He was very helpful, and did his job perfectly! We really appreciate it!
- kathleen (10/5): - The Terrace in the middle of the property was a nice place to sit!
- Z232RWelenav (10/5): Our amazing Dubai experience - We love Mukesh. He is so friendly and helpful! He was always there for us! The rooms were so clean and amazing. We had a great view. There was a big variety of food and it was so yummy. Everyone was so friendly and always ready to help. We had a great experience!
- ivaylog361 (10/5): Exceptional Service - Great Concierge - The hotel was very nice. The service was exceptional, especially the concierge. Mukesh helped us a lot during our stay - from setting up transportation to even ordering Dubai chocolate!!! I would definitely recommend and visit the hotel again, if we come back to Dubai...
- Hanzadeyaylakli (10/5): Clean quiet and peaceful hotel - Very clean quiet peaceful hotel. breakfast is very well pancakes are delicious and inbreakfast saloon ms rahma is very professional beautiful lady with a smile face very hardworking👍🏼 works like we are at her own home 👏🏻 special thanks to her
- pouryag2025 (10/5): thanks a lot - all things in excellent, mr ramdas is good man, thanks a lot. the rooms very clean every day. the soap and shampoo is very good. i came back again every year and very happy in dubai. i think need to more days to visit all of the malls in duaby city. thanks a lot all off staff.
- Nessa (10/5): - Hotel was very nice
- G2163WSerikat (10/5): Exceptional Service – 10/10 - We had an amazing experience thanks to Mukesh and the other concierges. The entire team was incredibly helpful, professional, and always ready to assist with anything we needed. A special thanks to Mukesh for his kindness and attention to detail. The service at the hotel was truly 10/10, and we highly recommend reaching out to this team if you’re staying here. Thank you all for the outstanding hospitality!
- David (8/5): - Excellent rooftop pool. Easy access. 2 miles from Sunset beach
- Danah (10/5): - Great location to get around Dubai, clean hotel room and helpful staff members
- Robert (8/5): Business Trip. - Great hotel, good location for business trips but also has amenities for downtime. The staff are very professional and we’re flexible about a late check out. Well done!!! The gym and pool are good. Need more kettlebells.
- Colston Julian (10/5): Outstanding hotel and staff ! - Amazing staff warm and helpful . Love the hotel definitely coming back .
- Hatem (8/5): - Nice location, modern hotel.
- Ahmed (10/5): - Good
- Mohamad (6/5): - Not bad. Confusing to find the room
- Paul (10/5): - Did just the job. Clean tidy and convenient. Above all good value for money.
- Anthony (10/5): - free parking & food was amazing i really suggest the half board option
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