Hotel Green Plaza Joetsu

Location: Kabanosawa 112-1, Minami Uonuma, jp

Star Rating: 3 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: 03:00 PM - 12:00 AM

Check-out: 10:00 AM

Amenities & Facilities

• Free beach shuttle
• Offsite parking discounted rates available
• Electric bicycle charging station
• Parking
• Non-smoking rooms
• Air conditioning
• Swimming pool
• Restaurant
• Family rooms
• Lift / Elevator
• Luggage storage
• Safety deposit box
• Ski storage
• Karaoke
• Kid meals
• Public Bath
• Shallow end
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Fire extinguishers
• Sanitized tableware & silverware
• Guests can opt-out any cleaning services during stay
• Smoke alarms
• Physical distancing in dining areas
• Key access
• Process in place to check health of guests
• 24-hour security
• Security alarm
• Thermometers for guests provided by property
• Ski storage
• Front desk (limited hours)
• Ski-in/ski-out access
• Free wired internet
• Access to nearby outdoor pool
• Ski equipment rentals on site
• Ski lessons on site
• Tennis lessons on site
• Self parking (surcharge)
• Free beach shuttle
• Offsite parking discounted rates available
• Spa tub (surcharge)
• Internet access
• Housekeeping on request
• Reception hall
• Exercise/lap pool
• Secured parking
• Ski lift privileges
• Snow sports gear
• Swimming nearby
• Water sports equipment
• Water tubing nearby
• Electric bicycle charging station
• Accessible shuttle
• No accessible shuttle

Rooms Available

• Family Room With Tatami Area

  2 Twin Beds and 3 Twin Futons

  194 sq feet

  
  

  Layout - Separate sitting area

  Internet - Free WiFi

  Entertainment - LCD television

  Food & Drink - Refrigerator

  Sleep - Bed sheets

  Bathroom - Private bathroom, shower/tub combination, a toilet with electronic bidet, and slippers

  Practical - Safe and changing table

  Comfort - Air conditioning and daily housekeeping

  Need to Know - Limited housekeeping

  Non-Smoking

  Max Occupancy: 5 (5 Adults)

  • Safety deposit box
  • TV
  • Air conditioning
  • Refrigerator
  • Private bathroom
  • Slippers
  • Bidet
  • Daily housekeeping
  • Separate sitting area
  • Free WiFi
  • Bedsheets provided
  • Toilet with electronic bidet
  • Changing table

• Standard Twin Room

  2 Twin Beds and 1 Twin Sofa Bed

  151 sq feet

  
  

  Internet - Free WiFi

  Entertainment - LCD television

  Food & Drink - Refrigerator

  Sleep - Bed sheets

  Bathroom - Private bathroom, shower/tub combination, a toilet with electronic bidet, and slippers

  Practical - Safe and changing table

  Comfort - Air conditioning and daily housekeeping

  Need to Know - Limited housekeeping

  Non-Smoking

  Max Occupancy: 3 (3 Adults)

  • Safety deposit box
  • TV
  • Air conditioning
  • Refrigerator
  • Private bathroom
  • Slippers
  • Bidet
  • Daily housekeeping
  • Free WiFi
  • Bedsheets provided
  • Toilet with electronic bidet
  • Changing table

• Western Room

  The twin room features a flat-screen TV, an electric kettle, yukata, as well as heating. The unit has 3 beds.

  Max Occupancy: 3 (3 Adults)

  • Shower
  • TV
  • Telephone
  • Refrigerator
  • Toilet
  • Heating
  • Shared toilet
  • Slippers
  • Alarm clock
  • Electric kettle
  • Bidet
  • Linen
  • Upper floors accessible by elevator
  • Clothes rack
  • Toilet paper
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Yukata
  • Accessible by lift
  • Smoke alarm
  • Key access
  • Window

• Japanese Western Room

  The twin room offers tatami, an electric kettle, yukata, heating, as well as a flat-screen TV. The unit offers 2 beds and 3 futons.

  Max Occupancy: 5 (5 Adults)

  • Shower
  • TV
  • Telephone
  • Refrigerator
  • Toilet
  • Heating
  • Shared toilet
  • Slippers
  • Alarm clock
  • Electric kettle
  • Bidet
  • Linen
  • Upper floors accessible by elevator
  • Clothes rack
  • Toilet paper
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Yukata
  • Accessible by lift
  • Smoke alarm
  • Key access
  • Window
  • Tatami (traditional Japanese flooring)

Guest Reviews

• Chun (5/5): Match my expectations at this price level. Don’t bring your wife or girlfriend if she is demanding - Real Ski in, ski out hotel. Rare tourist, reasonable price compared to other hotels during ski season Many student group guest. Onsen is terribly crowded all the time with Japanese youth. Using online booking systems for dinner reservation every morning at 7am, many time slots are already fully booked when log in. 95% foods are same at all restaurants
• Verified traveler (8/5): - 我喜歡住宿附近就是雪場,可惜今年到12月尾還沒下雪,有點可惜,看過圖片和他人經驗,下雪會很美. 另外就是內部裝修很有歐陸風格,很有特色
• たんたん (6/5): - スタッフの方たちは、皆さん対応が良かったですが、 部屋に羽アリが出て殺虫剤を貰いました。
• Verified traveler (6/5): - 連泊でしたが、タオルと浴衣の交換がされてなく残念でした。
• HASHIMOTO (4/5): 期待以上のひどさ - 期待は底辺からのスタートでした。 駐車場の案内はいいかげん 部屋は埃だらけ（特にベットの下、布団を和室に敷くと丸見え） 大浴場のエアコンは何年ものだろうと驚くほどの埃 できればどこかに買収してもらった方がいいホテルになるのでは？とさえ思いました
• Verified traveler (8/5): - Peaceful location. Relaxing spot
• HIROKI (6/5): おおむね良好！ - GWに宿泊しました。 細かいことは気にしないでEnjoyしましょう！！
• Verified traveler (8/5): - 税およびサービス料: 7,122 円 高すぎませんか？ これは、ホテルに支払う料金ではないですよね？ 今回の一番の不満足点です。
• Mom+6yrs (10/5): - I lover the place, very, very beautiful. But staff don't speak english much. But the place it fantastic, it is so beautiful cover in snow breakfast and dinner are all inclusive, I didn't know until I find the place to eat . You need to mark advance booking, that all. If receptionist can information me that... I give 100% recommend but from my struggles it now 98% lol cuz the place is amazing. PS it very big. Food is very authentic not tourist style
• Ｐｉｅちゃん (4/5): - スキーに行った。フロント・夕食予約・クローク・レンタルなどの場所の配置が良くない。人が無秩序に右往左往する状態で非常に疲れる。リフトの割引券について聞くと『スキー場と経営母体が違うから何もない』等々こちらが『えっ？』と思う反応をするフロントの人もいる。白馬のグリーンプラザはこんなことはなかったから、がっかりした。上越では一流なのだから、もっとビシッとして欲しいと思う。
• Chia-Lin (8/5): 以這樣的費用自助餐太簡單 - 床墊太老舊
• Verified traveler (10/5): - It was an incredible winter wonderland. Enjoyed our stay very much.
• taro (2/5): 金返せ～ - チェックインに30分以上並んだあげく、部屋に入れず、待ちぼうけ 入った時間は17時 部屋はくずごみがあり 掃除機かけてない状態でした 食事も30分近く並んでやっと入れる始末 冷めたご飯やなれないバイト君 ホテル内での貸しスキーも1時間の行列 クロークも行列 とにかく行列しに行った旅でした 金返せ～❗
• ロイヤルアフェア (6/5): - プールやゴーカートまで歩いて行けるホテルで子供連れには最高裁だけど、部屋や廊下は古く少し臭いも気になる
• JDSAVS (4/5): Disappointed - From outside the hotel looks grand and impressive, but once you enter it becomes the opposite. The room was musty and had the most uncomfortable bed I have slept on. The shower barely worked and there were cobwebs along the base of the bed and on the ceiling. Don't get me started on the restaurants. Terrible food. Inedible to be honest. I love all styles of Japanese food and have no food issues whatsoever, this food was straight up prison food at best. I would highly recommend avoiding this hotel if you can, especially at the price they charged. I will end on the one good note - the staff were kind, courteous and attentive the entire time.
• toti (10/5): The location is a100% perfect - Splendid nature n you can rich the Japanese sea only by 90 mn driving.
• Peter (4/5): I wanted to enjoy this family focussed stay but... - What I had hoped for in a first time snow stay with 2 young kids turned out to be rather disappointing. I had worked at Big White in BC Canada for a season and saw what a customer service oriented, family friendly resort experience was. This however was a disappointment the moment we left the check-in desk as that's where the only English was... There was nobody willing to speak English and there was no English signage, one outdated English menu, no English rental forms and time and time again we got overlooked only to have 'locals' looked after due to the lack of confidence from staff to attempt to communicate with us. I respect that we were in Japan and that it was their territory but we felt excluded, lost and confused. Eg: lined up for 20 min at the only lunch option only to be told there's a desk with a form (all Japanese!) that we had to put our names on... The actual snow was slushy and half the resort closed and only a couple of chairs spinning. Ended up leaving after just one night. Fortunately my 1 & 3 yr old kids didn't grasp any of this and did have a great time playing in the snow. We captured a few happy snaps but it certainly was nowhere near the experience of a REAL family focussed resort like Big White which is what I had hoped to share in Japan with the kids... If you're willing to learn Japanese for your trip, sure, give it a go but if not, stay away. It's outdated and not customer friendly. I will NOT recommend this to anyone who doesn't speak Japanese.
• Verified traveler (8/5): Hassle free - Super convenient with easy equipment and locker rental within the hotel compound. Staff speak very limited English though.
• Clement (10/5): Absolutely amazing for ski season - I really enjoyed it and so did the boys, on Sen was there massage service was top notch lots of choices with food! Friendly people and authentic! Not touristy at all!
• Verified traveler (4/5): - Very dated, smells damp and mouldy. Food wasn't great. Very convenient for skiing, as you're right on the hill.
• Verified traveler (6/5): So so for skiing - Not so good The ski rental and lift pass rental are not in one place you need to queue again and it's very far apart from each other

Photos