ibis Styles - Nairobi, Westlands
Location: Rhapta Road, Nairobi, ke
Star Rating: 3 Stars
Property Type: Hotels
About this Property
Stylish Accommodation in the Heart of Nairobi
Modern Rooms with City Views: Enjoy the comfort of well-equipped rooms with flat-screen TVs, sitting areas, and private bathrooms, offering stunning views of the city.
Delicious Dining Options: Indulge in a variety of breakfast choices, including continental, full English/Irish, vegan, and vegetarian options, served daily at the on-site restaurant.
Convenient Amenities and Services: Benefit from free WiFi, private parking, and a helpful 24-hour front desk staff fluent in English and Swahili, ready to assist with any queries and tour arrangements.
Experience the vibrant city of Nairobi from the stylish ibis Styles - Nairobi Westlands. Book now for an unforgettable stay!
Important Information
The exchange rate quoted is subject to the Hotels exchange billing rate at the time of check-in.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Policies
Check-in: 12:00 PM - 12:00 AM
Check-out: 10:00 AM
Amenities & Facilities
- Offsite parking discounted rates available
- Nightclub
- Electric bicycle charging station
- Fitness facilities (surcharge)
- Parking
- Non-smoking rooms
- Air conditioning
- Restaurant
- Room service
- Terrace
- Family rooms
- BBQ facilities
- Lift / Elevator
- Luggage storage
- Express check-in/check-out
- Safety deposit box
- Fax/photocopying
- Tour desk
- Facilities for disabled guests
- Ironing service
- Packed lunches
- Currency exchange
- Shared lounge/TV area
- Board games/puzzles
- Shuttle service (additional charge)
- Wheelchair accessible
- Kid meals
- Public transport tickets
- Evening entertainment
- Outdoor furniture
- Coffee Shop on site
- Fruits
- Staff adhere to local safety protocols
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Physical distancing rules followed
- Hand sanitizer in guest room and key areas
- Cashless payment available
- Fire extinguishers
- First aid kit available
- Sanitized tableware & silverware
- Contactless check-in/check-out
- Invoice provided
- Guests can opt-out any cleaning services during stay
- Smoke alarms
- Shared stationery like menus, pens are removed
- Property cleaned by professional cleaning companies
- Physical distancing in dining areas
- Key access
- Food delivered to guest room
- CCTV outside property
- Process in place to check health of guests
- Access to health care professionals
- Screens / Barriers between staff and guests for safety
- Face masks for guests available
- 24-hour security
- Delivered food - securely covered
- Security alarm
- Thermometers for guests provided by property
- Key card access
- Mobile app for room service
- Broadcast Live sport events
- Happy hour
- Television in common areas
- Nightclub
- Front desk (limited hours)
- Express check-in
- Free wired internet
- Snack bar/deli
- Self parking (surcharge)
- Airport transportation - pickup (surcharge)
- Airport transportation - drop-off (surcharge)
- Offsite parking discounted rates available
- Game drive nearby
- Fitness facilities (surcharge)
- Internet access
- Housekeeping on request
- Concerts/live shows
- Wine release events
- Reception hall
- Japanese garden
- Secured parking
- Hosted evening meal (reserve)
- Electric bicycle charging station
- Vegetarian menu options available
- Bulk dispenser for toiletries
- Accessible shuttle
- No accessible shuttle
- Accessible train station shuttle
- No accessible train station shuttle
Rooms Available
-
Superior Twin Room
The air-conditioned double room provides a flat-screen TV with cable channels, a private entrance, a dining area, a wardrobe as well as city views. The unit offers 2 beds.
Max Occupancy: 2 (2 Adults)
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Toilet
- Slippers
- Satellite channels
- Additional toilet
- Private entrance
- Tile/marble floor
- Hardwood or parquet floors
- Dining area
- Electric kettle
- Wardrobe or closet
- Hypoallergenic
- Linen
- Dining table
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Bottle of water
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Adapter
- Hypoallergenic pillow
- Accessible by lift
- Smoke alarm
- Key access
- Key card access
- Air purifiers
- Single-room air conditioning for guest accommodation
-
Standard Twin Room
Offering free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The air-conditioned double room offers a flat-screen TV with cable channels, a private entrance, a seating area, a dining area as well as city views. The unit offers 2 beds.
Max Occupancy: 2 (2 Adults)
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Seating Area
- Fan
- Toilet
- Private bathroom
- Satellite channels
- Additional toilet
- Private entrance
- Tile/marble floor
- Hardwood or parquet floors
- Dining area
- Electric kettle
- Wardrobe or closet
- Hypoallergenic
- Linen
- Dining table
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Bottle of water
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Adapter
- Hypoallergenic pillow
- Accessible by lift
- Smoke alarm
- Key access
- Key card access
- Air purifiers
- Single-room air conditioning for guest accommodation
-
Superior Suite
Boasting a private entrance, this air-conditioned suite comes with 1 living room, 1 separate bedroom and 2 bathrooms with a shower and a hairdryer. The suite features a seating area, a dining area, a wardrobe, a flat-screen TV with cable channels, as well as city views. The unit has 2 beds.
Max Occupancy: 1 (1 Adults)
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Seating Area
- Toilet
- Microwave
- Private bathroom
- Slippers
- Satellite channels
- Additional toilet
- Private entrance
- Sofa
- Tile/marble floor
- Hardwood or parquet floors
- Dining area
- Wardrobe or closet
- Toaster
- Hypoallergenic
- Linen
- Dining table
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Sofa bed
- Bottle of water
- Trash cans
- Wine glasses
- Cots
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Adapter
- Hypoallergenic pillow
- Accessible by lift
- Smoke alarm
- Key access
- Key card access
- Air purifiers
- Single-room air conditioning for guest accommodation
-
Superior Family Room
The air-conditioned triple room offers a flat-screen TV with cable channels, a private entrance, a dining area, a wardrobe as well as city views. The unit has 2 beds.
Max Occupancy: 3 (2 Adults)
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Toilet
- Slippers
- Satellite channels
- Additional toilet
- Private entrance
- Tile/marble floor
- Hardwood or parquet floors
- Dining area
- Electric kettle
- Wardrobe or closet
- Hypoallergenic
- Linen
- Dining table
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Bottle of water
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Adapter
- Hypoallergenic pillow
- Accessible by lift
- Smoke alarm
- Key access
- Key card access
- Air purifiers
- Single-room air conditioning for guest accommodation
-
Superior Double Room
The air-conditioned double room offers a flat-screen TV with cable channels, a private entrance, a dining area, a wardrobe as well as city views. The unit offers 1 bed.
Max Occupancy: 2 (2 Adults)
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Toilet
- Slippers
- Satellite channels
- Additional toilet
- Private entrance
- Tile/marble floor
- Hardwood or parquet floors
- Dining area
- Electric kettle
- Wardrobe or closet
- Hypoallergenic
- Linen
- Dining table
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Bottle of water
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Adapter
- Hypoallergenic pillow
- Accessible by lift
- Smoke alarm
- Key access
- Key card access
- Air purifiers
- Single-room air conditioning for guest accommodation
-
Standard Room, Multiple Beds
1 Double Bed and 1 Twin Bed
183 sq feet
Internet - Free WiFi
Entertainment - 42-inch flat-screen TV with premium channels
Food & Drink - Room service (limited) and free bottled water
Sleep - Pillowtop bed, premium bedding, and bed sheets
Bathroom - Private bathroom, shower, free toiletries, and a hair dryer
Practical - Safe and laptop workspace; cribs (free) available on request
Comfort - Fresh bed sheets (on request), fresh towels (on request), and climate-controlled air conditioning
Eco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, energy-saving switches, and recycling bin
Need to Know - Housekeeping on request
Smoking And Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 3 (3 Adults)
- Shower
- Safety deposit box
- TV
- Hair dryer
- Desk
- Private bathroom
- Satellite channels
- Interconnected room(s) available
- Bottle of water
- Room service (limited hours)
- Daily housekeeping
- Premium bedding
- Free WiFi
- Pillowtop mattress
- Free cribs/infant beds
- Smoking and Non-Smoking
- Bedsheets provided
- Laptop-friendly workspace
- Eco-friendly cleaning products
- LED light bulbs
- Change of towels (on request)
- Change of bed sheets (on request)
- Energy-saving switches
-
Room, 2 Twin Beds (Trendy)
2 Twin Beds
151 sq feet
Internet - Free WiFi
Entertainment - 42-inch flat-screen TV with premium channels
Food & Drink - Room service (limited) and free bottled water
Sleep - Pillowtop bed, premium bedding, and bed sheets
Bathroom - Private bathroom, shower, bathrobes, and free toiletries
Practical - Safe and laptop workspace; cribs (free) available on request
Comfort - Fresh bed sheets (on request), fresh towels (on request), and climate-controlled air conditioning
Eco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, energy-saving switches, and recycling bin
Need to Know - Housekeeping on request
Smoking And Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 2 (2 Adults)
- Shower
- Safety deposit box
- TV
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Satellite channels
- Interconnected room(s) available
- Bottle of water
- Room service (limited hours)
- Daily housekeeping
- Premium bedding
- Free WiFi
- Pillowtop mattress
- Free cribs/infant beds
- Smoking and Non-Smoking
- Bedsheets provided
- Laptop-friendly workspace
- Eco-friendly cleaning products
- LED light bulbs
- Change of towels (on request)
- Change of bed sheets (on request)
- Energy-saving switches
-
Double Room, 2 Double Beds (Trendy)
2 Double Beds
151 sq feet
Layout - Bedroom and living room
Internet - Free WiFi
Entertainment - 42-inch flat-screen TV with premium channels
Food & Drink - Room service (limited) and free bottled water
Sleep - Pillowtop bed, premium bedding, and bed sheets
Bathroom - Private bathroom, shower, free toiletries, and a hair dryer
Practical - Safe and laptop workspace; cribs (free) available on request
Comfort - Fresh bed sheets (on request), fresh towels (on request), and climate-controlled air conditioning
Eco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, energy-saving switches, and recycling bin
Need to Know - Housekeeping on request
Smoking And Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 2 (2 Adults)
- Shower
- Safety deposit box
- TV
- Hair dryer
- Desk
- Private bathroom
- Satellite channels
- Interconnected room(s) available
- Bottle of water
- Room service (limited hours)
- Daily housekeeping
- Premium bedding
- Free WiFi
- Pillowtop mattress
- Free cribs/infant beds
- Smoking and Non-Smoking
- Bedsheets provided
- Laptop-friendly workspace
- Eco-friendly cleaning products
- LED light bulbs
- Change of towels (on request)
- Change of bed sheets (on request)
- Energy-saving switches
-
Standard Room With Three Single Beds
Offering free toiletries, this triple room includes a private bathroom with a shower and a hairdryer. The air-conditioned triple room offers a flat-screen TV with cable channels, a private entrance, a seating area, a dining area as well as city views. The unit has 3 beds.
Max Occupancy: 3 (3 Adults)
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Seating Area
- Fan
- Toilet
- Private bathroom
- Satellite channels
- Additional toilet
- Private entrance
- Tile/marble floor
- Hardwood or parquet floors
- Dining area
- Electric kettle
- Wardrobe or closet
- Hypoallergenic
- Linen
- Dining table
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Bottle of water
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Adapter
- Hypoallergenic pillow
- Accessible by lift
- Smoke alarm
- Key access
- Key card access
- Air purifiers
- Single-room air conditioning for guest accommodation
-
Double Room
The air-conditioned double room offers a flat-screen TV with cable channels, a private entrance, a dining area, a wardrobe as well as city views. The unit has 1 bed.
Max Occupancy: 2 (2 Adults)
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Toilet
- Satellite channels
- Additional toilet
- Private entrance
- Tile/marble floor
- Hardwood or parquet floors
- Dining area
- Wardrobe or closet
- Hypoallergenic
- Dining table
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Bottle of water
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Adapter
- Hypoallergenic pillow
- Accessible by lift
- Smoke alarm
- Key access
- Key card access
-
Standard Double Room
Featuring free toiletries, this double room includes a private bathroom with a walk-in shower and a hairdryer. The air-conditioned double room features a flat-screen TV with cable channels, a private entrance, a seating area, a dining area as well as city views. The unit has 1 bed.
Max Occupancy: 2 (2 Adults)
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Seating Area
- Fan
- Toilet
- Private bathroom
- Satellite channels
- Additional toilet
- Interconnected room(s) available
- Private entrance
- Tile/marble floor
- Hardwood or parquet floors
- Dining area
- Electric kettle
- Wardrobe or closet
- Hypoallergenic
- Linen
- Dining table
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Emergency cord in bathroom
- Shower chair
- Bottle of water
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Adapter
- Hypoallergenic pillow
- Accessible by lift
- Smoke alarm
- Key access
- Key card access
- Air purifiers
- Single-room air conditioning for guest accommodation
-
Standard Room with One Single Bed and One Double Bed
Featuring free toiletries, this triple room includes a private bathroom with a shower and a hairdryer. The air-conditioned triple room features a flat-screen TV with cable channels, a private entrance, a seating area, a dining area as well as city views. The unit has 2 beds.
Max Occupancy: 3 (2 Adults)
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Seating Area
- Fan
- Toilet
- Private bathroom
- Satellite channels
- Additional toilet
- Private entrance
- Tile/marble floor
- Hardwood or parquet floors
- Dining area
- Electric kettle
- Wardrobe or closet
- Hypoallergenic
- Linen
- Dining table
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Bottle of water
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Adapter
- Hypoallergenic pillow
- Accessible by lift
- Smoke alarm
- Key access
- Key card access
- Air purifiers
- Single-room air conditioning for guest accommodation
Guest Reviews
- Atak (10/5): -
- Albergel (9/5): Séjour agréable - Établissement bien situé à Westland. Personnel très accueillant, sympathique et professionnel. Petit déjeuner très correct et chambre confortable même si un peu petite Difficulté à avoir de l'eau chaude le soir. Douche à peine tiède !
- Roux (8/5): -
- Roland (7/5): -
- Brice (6/5): Peu mieux faire - Bon petit déjeuner et emplacement. Personnel agréable et souriant. La chambre 507 est bruyante car elle donne sur la rue et les fenetres ne sont pas insonorisées. La ventilation de la sdb ne fonctionnait pas. Impossible de régler la climatisation. Les piles du safe n'étaient pas changées donc pas possible de fermer la porte.
- Senaka (8/5): Pretty good value for money - Cleanliness, efficient check in, courteous staff, great rooftop bar. Nothing to write about
- Mukabi (9/5): - I liked their staff and food. There is no in room fridge.
- Jane (10/5): -
- Elona (2/5): Hotel costs 3 times the other ones in the area yet the rooms are very small and uncomfortable chairs - Breakfast food and clean rooms Rooms are very small
- Ricardo (8/5): -
- Julie (8/5): -
- Franco (6/5): - Colazione gentilezza professionalità Bagno, ridicolo
- Isaac (4/5): Unpleasant in the end. - The facilities and the hotel services were okay. Nothing to complain about. I had a standard double room, which ideally should house 2 occupants. I had a friend visit and stayed for less than an hour. She was classified as an occupant, and then an extra charge was applied to my charge. This is cheating, in my opinion. Staff were so unhelpful in this regard as well. Not going back.
- Olukayode (8/5): -
- Felix (8/5): All was generally good. I would recommend it for a friend. - Cleanliness was good. The room looks very neat. All was well. Room is too small, with very small seats.
- Nicholas (1/5): The worst - The room was terrible in all aspects
- Mohammed (10/5): -
- sanni (8/5): - The environment is good and cool Nothing
- Jesko (6/5): Rooms very low value for money everything else good or great. - Excellent staff, great lobby and breakfast area, great rooftop bar. When it comes to the rooms, it’s your regular 3-star budget friendly European Ibis - tiny rooms/bathrooms that remind you of an RV or bedroom on a ferry, noisy-ish, average internet - only that this location charges 4-star non-budget friendly, regular hotel room prices.
- Viola (10/5): -
- Jacopo Ugo Lorenzo (8/5): Good - Good breakfast Good position They didn't include breakfast in the bill, asking money while we were doing breakfast
- philtriumph (8/5): -
- Joy Dor💌 (10/5): -
- Latifa (10/5): - i like everything
- Nzubechukwu (5/5): - Easily accessible, the food was good, the staff were pleasant Rooms were tiny, no wardrobes
- Vaillant (10/5): -
- İnan (2/5): Daha iyi bir yer bakın! - Çalışanlar güleryüzlü be yardımsever Ibis Styles otel deneyimim maalesef tam bir hayal kırıklığıydı. Öncelikle odalarda buzdolabı yok; bir otel odası için bu olmazsa olmaz bir durumdur. Ütü ise ortak kullanılıyor ve koridorun ta en sonuna konmuş. Elbiselerinizi elinize alıp ütü yapmaya oraya kadar yürümek durumunda kalıyorsunuz; bu gerçekten hem çok komik hem de çok kötü bir sistem. Yine odalarda kesinlikle bulunması gereken diş macunu, diş fırçası ve terlik gibi en temel ihtiyaçların hiçbiri yoktu. Sanırım otelin adındaki "Style" kelimesinden ilham alarak koca bir odayı bölüp iki oda yapmışlar; odalar inanılmaz küçük. Odadaki sandalye bildiğiniz demir sandalye. Tekli koltuk falan zaten yok, isteseler de koyamazlar çünkü koyacak yer yok. Tüm bunların üstüne hem geç check-in hem de erken check-out durumum oldu, bu konularda da en ufak bir esneklik gösterip hiçbir şey yapmadılar. Özetle; çalışanların güler yüzlü olması dışında otelde iyi olan hiçbir şey yoktu. Kesinlikle iyi bir otel değildi.
- Beth (9/5): -
- Tom (9/5): - Great hotel in Westlands, amazing buffet breakfast, all the people working there are really nice and very welcoming, would stay here again!
- LUIS FERNANDO (10/5): - Todo Nada
- Taiwo (10/5): -
- Weber (1/5): We did not even get a late check out for free after we stayed there for six days. - Nothing Small room
- melik (6/5): I Can’t go back - The service from the staff was good The rooms are small, the ac not working also lack of amenities like toothbrush, showercape disposable slippers. All come at an extra charge for example slippers were going for 800ksh
- Hezekaih Ayoola (9/5): My visit was short but filled with joy at IBIS Styles. The staff were supportive and loving. - The room is clean and neat, satisfactory. The kitchen staffs are helpful and friendly. The breakfast is a buffet style breakfast, and it meets the standard. I enjoyed staying in the room, it's a good experience.
- michela (8/5): ottimo hotel a prezzo corretto - ogni volta ce sono a nairobi vengo in questo hotel, comodo , non caro , con i letti stra comodi
- sylvan (8/5): very pleasant - room was a little small
- Jibraan (1/5): - Nothing at all
- Matias (8/5): - The beds, breakfast and the options on the rooftop. The food on the rooftop and the service in the resturant. They forgot us, gave us the wrong things 3 times and charged us double for our food... Overall a good experience beside of that one resturant. If it was only that i would give it 1 star. Really not profession in their work.
- Federico (7/5): può andare - la posizione è in una zona considerata sicura dai locali ma di fatto non in zona comoda per visitare la città a piedi, in sostanza, un po' fuori mano. le stanze veramente piccolissime.
- Gavin (10/5): -
- Giuseppe (10/5): -
- Francis (4/5): -
- Gavin (10/5): Superior room at Ibis Styles - I booked a superior room for the second part of my stay in Nairobi.The room was on the 9th floor,nice views,good size room,modern AC unit,storage was fine for me a single traveller. Bed was very comfortable, housekeeping staff kept room very clean. The staff were exceptionally helpful on my return from my motorbike safari,I unfortunately broke my collar bone while riding, I was helped at all times by the staff who could not have been more helpful, helping me at breakfast,in booking the hotel taxi, they collected my cases from the room when I checked out. The security staff welcomed me back in the evenings and helped me through the checks. I like the breakfast choice,good choice of cereal,fruit,seeds,yoghurt and juices. I ate at the hotel a couple of evenings, a good vegetarian choice with helpful staff. I will definitely return to this hotel I'm sure there are more luxurious hotels in Nairobi but Ibis Styles staff really topped out on the service to help me with everything after my accident. I liked everything about the superior room and this hotel. The only thing I could identify as not liking might be that someone,maybe staff appears to start work on the 10th floor at 5 am and moves tables or chairs around. I woke up early anyway so it didn't bother me,it was more like an awareness that noise travels,it may have been another guest but it was always 5 am which might raise questions from other guests. This didn't spoil my stay as I was waking up early each morning.
- Rogier (8/5): - Clean and comfortable and in the middle of westlands
- Gavin (9/5): Standard room at Ibis Styles - Convenient location in Westlands for reaching the office I was visiting. Good security at the gate, very helpful security staff,very helpful hotel staff. The hotel lobby is great for waiting for your lift or Uber, selection of food available all day if you are meeting others in the hotel. Buffet breakfast has a great selection,staff are very helpful and welcoming, and the reception staff are always willing to help. There are hotel drivers available if required,more costly than an Uber,I used their car once and the service was great. Overall this is a nice hotel, with helpful staff. I booked a standard room for the first part of my stay. It was perfectly fine and as described, the only niggle was the AC unit was a bit noisy and was a little older than other hotels I have stayed in. The plug in the basin did not seal so I found the water disappeared while I shaved, a small issue I could work around.
- Ryan (10/5): - Clean room, hot shower, comfortable bed and sheets. After camping across Africa this hotel and staff was just what I was looking for, quiet and a place to relax and get some rest. Nice cafe and rooftop restaurant as well. You have to go through security every time you enter which seemed excessive as the neighborhood seemed really safe but I security was super friendly so no big deal!
- Ivo Psikal (7/5): IBIS standard - Umístění hotelu bylo na dobrém místě, v bezpečné oblasti. Ostraha zajišťovala bezpečný vstup do hotelu. Snídaně byly bohaté s výběrem jídla. Velikost pokojů byla nedostatečná, sice se to dalo přežít ale nebylo to komfortní.
- Andy (9/5): -
- Phylicia (8/5): -
- Stephen (8/5): - The honesty of the staff. I left my wallet and documents when i left in the safe and was contacted immediately and everything was accounted for including cash. Amazing characters the staff have. Feels like a dorm room rather than hotel room.
- Wairimu (10/5): - The Rooftop for dinner cozy Location in Westlands
- YVES (8/5): -
- Winfried (5/5): -
- Paula (5/5): -
- Nastaxcha.A (9/5): - Great amenities.good breakfast deal and value for money .they even kept our luggage for 4 days as we were going for a safari and was coming back in the 5th day. The staff at the reception could have been more friendly
- Kenneth Reginald (10/5): -
- MujTaha (8/5): -
- ATO KWAMINA (5/5): Okay - NA The air conditioning in the room was terrible. Warm and could.not sleep. I needed a cooler room. I reported it to the front desk. The temp was still at 23 degrees
- Josephine (7/5): My stay at IBIS hotel was perfect and I like the fact that the hotel is in a convenient area. - The rooms are pretty clean and there is room services everyday. Cleaners have good manners and present themselves with respect all the time. I have to acknowledge and appreciate two staff members Grace and Fred, they do exceptional job at the restaurant. Welcoming guest and doing great services. The aircon is not cold enough especially for people visiting from overseas, People that are used to cold weather. The is remote control for the aircon however, temperatures does not change at all as it reads 24 degrees all the time. If the management could work on this, IBIS people would enjoy their sleep at night.
- keith (10/5): -
- Matias Omar (10/5): -
- Matias Omar (10/5): -
- Ottavia (8/5): Welcoming hotel in a great location - We were able to check in at 5am (by paying a fee) after a long trip, which was much appreciated. The room was clean and the location is perfect for visiting the city.
- FIKRET (10/5): Satisfaction - Perfect hotel, home in Nairobi Warm staff Nothing
- Francis (9/5): -
- Martha (10/5): It was great,clean,very accessible to the cbd.Food in those restaurants were delicious 🤤 - Breakfast was great.Kenyan tea,Matoke was delicious 😋 Room size was abit small,no drawers or closet.
- Ousmane (8/5): -
- Susan (10/5): -
- Gianluca (6/5): -
- kush (10/5): -
- Gianluca (6/5): -
- PETER (8/5): Ibis is one of the best budget staycation spots in Nairobi. - Room was very clean and comfortable. Breakfast was above average. Our initial room was very tiny and not fit for couples.
- Mark (8/5): -
- Carina (7/5): -
- Joseph (8/5): A good place worth revisiting. - The room is neat. What I wasn't comfortable with is the issue of additional charge for a guest. It was my first experience! A charge on a guest
- Kevin (8/5): -
- Pierre (5/5): - The staff were friendly and welcoming. The room was small (no desk or table) but comfortable. - I booked the shuttle service for the airport arrival, and it never come - landery service was really expensive (~60USD for few stuff). Some off the landery was missing, I had to request to check to get back everything - The travel company card, witch makt the reservation used a American express card not accepted at the hostel. I had to use my own card to pay.
- Bridget (9/5): - Staff was excellent, room was excellent! Food extraordinary!!! The staff was very considerate and empathetic There was nothing I didnt like
- Pila (8/5): -
- Uzoma (9/5): This hotel is great for a short stay. The facilities are in good condition but the room was small but functional and the - The location was perfect and close to lots of good restaurants. The staff were very nice and friendly. The room was small and had no closet.
- Queen Mukuku (7/5): -
- Sejal (7/5): Adequate - Breakfast was great Better amenities on the other-side of the main road, the rooms were very small, air conditioning seemed to be locked so couldn’t make the room colder.
- Nadia (8/5): -
- QINJUN (8/5): 一般般 - 房间太小
- PATRICK (8/5): -
- Eduard (10/5): -
- NEILA (8/5): -
- Michał (10/5): - Przede wszystkim bardzo pomocny i bardzo miły personel. Sam hotel położony jest w dobrej lokalizacji - bliskość sklepów, bardzo dobre śniadania w hotelu, nadto ta lokalizacja jest dobrą bazą wypadową do zwiedzania Nairobi, a następnie - bazą wypadową do dalszej podróży po Kenii.
- ryian (9/5): -
- RIHAN (8/5): -
- Valla (8/5): -
- Kamal (1/5): -
- Kitonga (8/5): Good but not Great. - Centrally located. Bathroom drains easily clog. A refurbishment of bathrooms would be great. Tiny bar fridges would also enhance visitors comfort.
- Shezaad (8/5): -
- Peter (5/5): - Rooms too tiny
- Peter (5/5): - Rooms too tiny
- pooja (7/5): Good budget stay and location - Location was good and so were the amenities and staff Ac wasn't working but they gave us a different room soon
- R M (8/5): - Great food and security. Great value. Rooftop bar and restaurant spectacular. Staff are spectacular. Close proximity to malls and Brew Pubs. Rooms are small and have no closets. Lots of construction in the area and sidewalks are all torn up.
- Michał (10/5): -
- Johanna (8/5): -
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