The Congress Hotel

Location: 15 Patrice Lumumba Road, Airport Residential , Accra, gh

Star Rating: 2 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: 12:00 AM - 12:00 AM

Check-out: 01:00 PM

Amenities & Facilities

• Offsite parking discounted rates available
• Fitness facilities (surcharge)
• Parking
• Non-smoking rooms
• Air conditioning
• Swimming pool
• Restaurant
• Room service
• Family rooms
• Luggage storage
• Express check-in/check-out
• Safety deposit box
• Fax/photocopying
• Tour desk
• Soundproof rooms
• Ironing service
• Car hire
• Massage services
• Packed lunches
• Currency exchange
• Non-smoking throughout
• Private check-in/check-out
• Shuttle service (additional charge)
• Concierge service
• Grocery deliveries
• Allergy-free room
• Kid meals
• Outdoor furniture
• Coffee Shop on site
• Fruits
• Shallow end
• Fence around pool
• Personal trainer
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Hand sanitizer in guest room and key areas
• Cashless payment available
• Fire extinguishers
• First aid kit available
• Sanitized tableware & silverware
• Contactless check-in/check-out
• Invoice provided
• Guests can opt-out any cleaning services during stay
• Smoke alarms
• Shared stationery like menus, pens are removed
• Guest room sealed after cleaning
• Property cleaned by professional cleaning companies
• Physical distancing in dining areas
• Key access
• Food delivered to guest room
• CCTV outside property
• Process in place to check health of guests
• Access to health care professionals
• Screens / Barriers between staff and guests for safety
• Face masks for guests available
• 24-hour security
• Delivered food - securely covered
• Security alarm
• Thermometers for guests provided by property
• Key card access
• Television in common areas
• Front desk (limited hours)
• Express check-in
• Free wired internet
• Snack bar/deli
• Golfing on site
• Self parking (surcharge)
• Airport transportation - pickup (surcharge)
• Airport transportation - drop-off (surcharge)
• Beach umbrellas
• Pool sun loungers
• Offsite parking discounted rates available
• Fitness facilities (surcharge)
• Internet access
• Housekeeping on request
• Private picnics
• Wine release events
• Reception hall
• Exercise/lap pool
• Japanese garden
• Secured parking
• Garage
• Swimming nearby
• Vegetarian menu options available
• Accessible shuttle
• No accessible shuttle
• Accessible train station shuttle
• No accessible train station shuttle

Rooms Available

• Deluxe Suite

  1 King Bed

  388-sq-foot room with pool views

  
  

  Club/Executive Level - Buffet breakfast

  Layout - Separate sitting area

  Internet - Free WiFi and wired internet access

  Entertainment - Flat-screen TV with satellite channels

  Food & Drink - Kitchen with refrigerator

  Bathroom - Private bathroom, shower/tub combination, bathrobes, and slippers

  Practical - Laptop-compatible safe, desk, and iron/ironing board (on request); rollaway beds (surcharge) and cribs (free) available on request

  Comfort - Climate-controlled air conditioning and daily housekeeping

  Non-Smoking

  Max Occupancy: 4 (3 Adults)

  • Minibar
  • Safety deposit box
  • TV
  • Hair dryer
  • Bathrobe
  • Refrigerator
  • Desk
  • Private bathroom
  • Slippers
  • Satellite channels
  • Kitchen
  • Wardrobe or closet
  • Bottle of water
  • Daily housekeeping
  • Room service (24 hours)
  • Separate sitting area
  • Free WiFi
  • Free cribs/infant beds

• Standard Twin Room

  The unit offers 2 beds.

  Max Occupancy: 2 (2 Adults)

• Standard Single Room

  This single room features a private pool. Featuring free toiletries, this single room includes a private bathroom with a bath and a shower. The air-conditioned single room features a flat-screen TV with cable channels, soundproof walls, a seating area, a dining area as well as pool views. The unit has 1 bed.

  Max Occupancy: 1 (1 Adults)

  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Refrigerator
  • Desk
  • Seating Area
  • Toilet
  • Private bathroom
  • Satellite channels
  • Tile/marble floor
  • Dining area
  • Private pool
  • Wardrobe or closet
  • Hypoallergenic
  • Linen
  • Entire unit located on ground floor
  • Upper floors accessible by stairs only
  • Clothes rack
  • Toilet paper
  • Pool towels
  • Bottle of water
  • Trash cans
  • Body soap
  • Socket near the bed
  • Smoke alarm
  • Key card access
  • Single-room air conditioning for guest accommodation
  • Hand sanitiser

• Deluxe King Suite

  The private pool is the special feature of this suite. The air-conditioned suite features 1 bedroom and 1 bathroom with a bath and a shower. The suite provides soundproof walls, a seating area, a dining area, a flat-screen TV with cable channels, as well as pool views. The unit offers 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Refrigerator
  • Desk
  • Seating Area
  • Toilet
  • Private bathroom
  • Satellite channels
  • Tile/marble floor
  • Dining area
  • Private pool
  • Wardrobe or closet
  • Hypoallergenic
  • Linen
  • Upper floors accessible by stairs only
  • Clothes rack
  • Toilet paper
  • Pool towels
  • Bottle of water
  • Trash cans
  • Cots
  • Body soap
  • Socket near the bed
  • Smoke alarm
  • Key card access
  • Single-room air conditioning for guest accommodation
  • Hand sanitiser

Guest Reviews

• Akosua (6/5): - Great location but housekeeping could be much better. Room is very spacious with lots of storage space. I particularly didn't like the bathroom. The shower curtain was dirty.
• Frimpong (8/5): It was great - The environment and furniture The breakfast
• Bhofal (1/5): Horror in Congress. - I don't think it exists. While embarking the plane, my booking was cancelled. Having confirmed my booking, I was later informed that there was an accident at the Congress Hotel. I was not given any option, and neither was I referred to another hotel. My experience was horrible.. Everything about the Congress Hotel is bad.
• Stellah (7/5): The stay was comfortable - Its not far from the city center and airport. The staffs were very supporting The wifi is very weak, no toothbrush nor toothpaste given, the lights in the room are dime
• Ruffus (9/5): -
• Gerhard (6/5): -
• Clementina (8/5): -
• DAVID (9/5): -
• YOUSSOUF (7/5): -
• Ibrahim (4/5): Sad about how I was treated - NA Staff should be fair to the clients and get correct exchange rate for the dollars and other currencies.⁸
• Christine (7/5): Nice place to stay near city, clean and friendly, helpful staff. - Buffet breakfast with a really nice selection Safe deposit box battery operated did not work well, and in the end could not use it.
• Stella (6/5): It’s ok - The pool was clean.. Food options limited, place was a bit run down and dirty
• Youssouf (6/5): Pleasant -
• Isaac (8/5): I love the place - The hotel called me a week before my check in assuring me of their assistance. In the morning of my departure from the airport, the hotel driver sent me details of how to reach him on arrival. Very friendly staff. I have no hesitation to recommend the hotel to friends. Friendly and caring staff
• Eghosasere (1/5): Horrible - Horrible experience. First they said they could not find my booking, I had to show my proof, then they said they have electricity and plumbing problems and so cannot accomodate me. I explained i had urgent meetings but all ignored. I asked for wifi to book another hotel but receptionist says she does not have the passcode and i have to wait for her colleague. Colleague comes and after seeking approval from another lady (maybe a supervior), he hands me a paper with password which was right beside the receptionist. Sincerely shocked at such standard of service. Thoroughly awful les personnels
• Sotonye (9/5): Great location - Love the super large rooms
• John (8/5): Very good -
• James (5/5): Stayed 1 night and it met the basic requirements. - No comment l The room lighting were poor. They need a mix of both. In addition. The breakfast is too small
• Cindyn (10/5): Nice ! - People are nice and helping
• Estrada (10/5): Exceptional - Serene environment , good facilities and variety of breakfast options.
• Walter (10/5): Exceptional - Good hospitality and facilities
• Ekow (1/5): Bad -
• Faheem (7/5): Good -
• Patrick (6/5): Pleasant - Close to the airport. Made me pay with US dollars, and then would not give me back my change in USD, but instead tried to give me a very bad exchange rate for Ghana Cedis.
• Ibrahim (9/5): Superb -
• Korah (6/5): Pleasant -
• Cynthia (5/5): Passable - No provision of Electric kettle and Tea cup in the room. Needed to take Tea after work in the evening.
• Ibrahim (8/5): My stay is passed well. The staff is very available. - All are well Internet should be improved at my room side
• Sanusi (7/5): Good - Courteous staff, very helpful. Complimentary airport pick up and drop off. Nice location. No elevator to the upper floors.
• 124ememe (10/5): Lovely Place - This hotel is just a quick 5-minute drive from the international airport, making it super convenient! The staff here went above and beyond with their customer service, truly making me feel welcome. I had free airport pick-up when I arrived and free drop-off when I left. It was auch a nice touch. The meals were absolutely delicious, with portions big enough for three (seriously, a lottt for one person, haha). Plus, it’s in a great spot for sightseeing! I could easily get to the places I wanted to visit, like Osu Castle, Independence Arch, and Kwame Nkrumah Square. If you’re after a medium-sized hotel with friendly, attentive staff and amazing food, definitely put this one at the top of your list!
• Lucinda (7/5): Good -
• John (7/5): It was ok overall . - The cleaniness and the ambience of the surrounding The breakfast options were a little restrictive. If you chose oats no tea. That is unacceptable
• Kufre-obong (7/5): Good -
• Adedayo (4/5): Disappointing -
• Simon (8/5): Very good - Excellent None
• Achieng (8/5): Very good -
• Alexis (10/5): I had a great time and enjoyed my stay - The breakfast was topnotch and the location is serene and peaceful.
• Jainendra (5/5): Passable - Staff is supportive Breakfast is not good . Add more options
• Paula (7/5): Good - The location is great, very close to the airport. The room is big and confortable. Breakfast was ok, there was not many options but the food was good. The pool was not very clean and we couldn't use it without buying a had cap.
• Devon (10/5): Exceptional -
• Moses (7/5): My views have already been expressed above. - Breakfast was a bit average. Guests are given no choice. I have no complains about the room. The AC was very effective. Bathroom too was ok; but maybe guests could do with liquid soap instead of the small hard soap provided. The drop-off vehicle to the airport was comfortable. The menu on the breakfast needs to have a lot more varieties. Very few options were provided. The internet was on and off. You got disconnected when at the pool area, or in the canteen, or around the compound.
• Kwasi (5/5): It was okay but not great - Breakfast was great. Location supper Plumbing, WC water was always flowing without break
• Ugwoke (9/5): Superb - Breakfast was awesome. Though not many menu, but everything about it was great. Everything worth the money I paid
• Rodger (9/5): The Congress Hotel is a nice, quite and safe place to stay whenever you visit Accra. - Located in a tight-secured neighborhood in a very deserved street, the Congress Hotel is just seven minute-far from Kotoka International Airport, a safe and calme place to sleep and work. Meals are gorgeous and well cooked. Room and bathroom are spacious, clean, tidy and equipped with needed accessories. Large facility for car parking. Nothing. I rather love the place.
• Felix (9/5): Superb -
• Kofi (2/5): The cleaners or a staff member stool my jewelry from my room. No one pick me up.from the airport. - Pool. Location of hotel. An item was stolen from my room. I called multiple times and talked to the staff member and the did nothing about the issue. Someone from the staff went into the room and taken a personal item of mine. After my first day i told the staff that i dont want any cleaners in my room for the duration of my stay. The room door access is very poor. I had to lock the door from the inside while leave my room from the out side. Also, the hotel mention that a staff member will pick me up from the air port. Knowone showed up at the airport
• Gyamfi (8/5): 8 out of 10 for me. - Breakfast was great! The management should work on getting their customers workable and good tv channels. Customers can’t get stuck on one local channel.
• Opeoluwa (5/5): Passable -
• Emmanuel (9/5): Superb -
• Ashutosh (10/5): Exceptional - Excellent location Na
• Burghard (7/5): Very helpfull staff. -
• Kayla (4/5): Disappointing -
• Nancy (8/5): Very good -
• Odesa (10/5): Great experience - Rich and excellent breakfast Nil
• Ekpedeme (8/5): Very good -
• Lange (10/5): Exceptional -
• Owusu (7/5): Good -
• Kyei (2/5): Very poor - Service
• Lange (10/5): Exceptional -
• Rita (4/5): Disappointing -
• Sahobor (7/5): Good - Environment The breakfast
• Ante (8/5): Great - Breakfast Nothing
• Frank (9/5): Superb -
• Musau (2/5): They can do better. - Staff are friendly. A 5% fee on card charges is rather unusual in this day and age. The bathroom facilities are run down and need some repairs. Entire place needs some major face lift.
• Rosemarie (10/5): Exceptional - Friendly and professional service
• Nnaemeka (8/5): Enjoyable - The breakfast was delicious and the staff were really welcoming.
• Prince (9/5): Superb -
• Prof (6/5): Accommodating. - Friendly staff. Easy check-in Not satisfactory breakfast. Very expensive meals. No coffee facilities in room. Smelly washroom. Provision of extractor fans can do.
• Quansah (8/5): Very good -
• Anand (1/5): Bad -
• Anandg1511 (2/5): WORST MANAGER MARGARET, WILL HELP HER OWNER TO SHUTDOWN PROPERTY SOONSHU - Booked room through Booking.com and I wanted to pay through Card but they want to charge additional 5% for the transaction charges and I told them nothing was mentioned in Booking.com and bit of argument.Front office Associate was speaking to his manager MARGARET worst manager she never wanted to face me and just instructing the staff from her office thatshe in meeting at 10PM so she is busy and don't want to meet me and moreover she instructed not to give room and I was walked out. Every owner invest money in their building but not in good hand of employees and throughout my experience i never faced such a dumb manager she will help the owner to shut down the property soon.
• Alex (6/5): Pleasant -
• Roshan (10/5): Exceptional - Very excellent staff and very friendly service and delicious food.i thoroughly enjoyed my stay at The congress hotel.
• Penelope (7/5): Good -
• Onyedikachukwu (7/5): Good -
• Bill (10/5): Nice and Friendly hotel staffs - The property was very clean, welcoming, and everything works perfectly well. Nothing really. Highly recommend this lovely family hotel.
• Alfred (8/5): Very good - Personal were very friendly and helpful and the breakfast very good the view from my room
• Mabel (5/5): It was fairly good - I loved the hospitality and kindness of the driver I didn’t like the cold treatment I was given on arrival all because I had to pay on a later date
• Benedita (2/5): Unfortunate Experience: Confusion and Inconvenience at Congress Hotel - The venue looked good and cozy from the reception. I don't understand what happened but at the airport was a woman named Margareth with a handwritten list that had my name on it. She directed me and other persons to a van that took us to a place which they claimed it was a branch of Congress Hotel, located in Odwira Link, 3. There we had to wait while they "tidied our rooms as some guests had just left". I told them I wanted to go back to the airport and from there look for more suitable accommodation. They refused to listen to me and I ended up calling a Yango to go to Congress Hotel. The ride took me and my colleague to Congress Hotel and there we were told that despite our confirmed reservation the hotel was full and that was why they had taken us to that place at Odwira Link. I ended up looking for another place to stay! That makes me wonder: how can this happen to a person that made a booking through your system? If the hotel is really full, is it normal that the management takes the liberty to send the guests to where she/he likes without prior conversation with the guests? Please advise!
• Vincent (9/5): Superb -
• Christopher (6/5): affordable hotel close to the airport with a nice outdoor pool,they should fix the hot water. - I recently stayed at this hotel and I must say, the location was perfect. Situated in the heart of the city, it allowed me to easily explore all the popular attractions without any hassle. Additionally, the value for money was exceptional. The rates were quite reasonable, especially considering the prime location and the excellent amenities provided. I would highly recommend this hotel to anyone looking for a convenient and affordable stay. Unfortunately, my experience at this hotel was marred by the lack of hot water and low shower pressure. It was quite disappointing as I expected better amenities for the price paid, and it affected my overall comfort during the stay.
• Elizabeth (7/5): En - Staff are friendly Breakfast
• Alfred (9/5): Superb - The best things are; the wonderful swimming pool and the great breakfasts, the staff are very friendly and helpful. Situated close to the airport. Not really anything to complain about.
• Kenneth (6/5): Not exactly value for money - The hotel is located not far from the Airport and is easily accessible. The breakfast offering was a terrible shame. For a hotel located in the Airport area, their offering was the worst I have encountered in years. There is no standard buffet offering. When we were seated for breakfast, we were first presented with a confusing choice between Apple Juice and Yoghurt. We received half of a small glass of apple juice. It was insulting if not laughable. The breakfast offering requires a very significant improvement. Although the rooms were clean, they did not have standard hotel washing gels. We had to carry bags upstairs to the first floor at our time of arrival. A lift or some other service device would have been a plus.
• Nirmal (1/5): Bad -
• Emmanuel (8/5): Very good - Cleanliness, Proximity to meeting venue, good treatment by the owner...she opted to drop us every morning to the venue which she didnt have to but she did. Very Grateful
• Mushumba (9/5): Superb -
• Adewale (9/5): Very good and the service is good value for money. - The Staff were very polite and professional. it’s a good location and not too pricey. the facilities were adequate. although I noticed that the bed sheets were never changed (they can take note of this and improve) the facilities are old but still capable
• Bipin (5/5): Passable - Rooms but without basic facility Food and Dyning, accept than breakfast nothing available
• Karikari-mensah (8/5): Had a good time -
• Akinbola (7/5): Good -
• Samuel (2/5): Very poor -
• Tabor-miolla (1/5): Bad -
• Chrystal-angel (5/5): Passable -
• Daniel (7/5): Good - Comfortable I had a bit more expectations from the restaurant, wasn't during the day always open.
• Ugwuagbo (8/5): Very good -
• Obinani (6/5): It’s a pretty decent place for the price, the location is great; calm environment and close to the airport. They serve -
• Gitte (9/5): Superb - Great location close to the airport, wonderful pool, spacious room, very nice and helpful staff.
• Sophia (3/5): Poor - Great location Very unhelpful and arrogant staff.
• Ade-bayo (8/5): Very good -

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