SmartStay Melbourne
Location: 22 Chapel Street, Windsor, Victoria, 3181, Windsor, AU
Star Rating: 3 Stars
Property Type: Bed and breakfasts
About this Property
Stylish Accommodations and Modern Amenities
Make yourself at home in one of the 13 air-conditioned rooms featuring Smart televisions. Enjoy complimentary wireless internet access and prepare your meals in the shared/communal kitchen.
Charming Outdoor Spaces and Convenient Services
Take in the views from a terrace and a garden, relax with a complimentary continental breakfast served daily, and benefit from amenities such as express check-out and tour/ticket assistance.
Perfect Location for Exploring
Located in Windsor, just steps away from Chapel Street and Astor Theatre, SmartStay Melbourne is conveniently close to popular attractions like Prahran Market and Luna Park.
Ready to experience comfort and convenience at SmartStay Melbourne? Book your stay now!
Important Information
- Cashless payment methods are available for all transactions.
- Contactless check-out is available.
Policies
Check-in: 02:00 PM - 10:00 PM
Check-out: 11:00 AM
Instructions: The front desk is open daily from 8 AM - 10 PM. This property doesn't offer after-hours check-in. The front desk is staffed during limited hours.
Amenities & Facilities
- Free breakfast
- Express check-out
- Free WiFi
- Terrace
- Garden
- Luggage storage
- Express check-in/check-out
- Continental breakfast
- Designated smoking area
- Wheelchair accessible
- Television in common areas
- Library
- Free breakfast
- Multilingual staff
- Free newspapers in lobby
- Front desk (limited hours)
- Express check-out
- Tours/ticket assistance
- Free continental breakfast
- Shared microwave
- Shared refrigerator
- Upper floors accessible by stairs only
Rooms Available
-
Deluxe Quadruple Room, 1 Bedroom, Courtyard View
1 Queen Bed and 2 Twin Beds
Overlooking the courtyard
Internet - Free WiFi
Entertainment - 43-inch Smart TV with Netflix
Food & Drink - Coffee/tea maker, electric kettle, and shared/communal kitchen access
Sleep - Bed sheets
Bathroom - Private bathroom, shower, a hair dryer, and towels
Practical - Iron/ironing board
Comfort - Air conditioning and climate-controlled heating
Need to Know - No housekeeping, toothbrush and toothpaste not available
Non-Smoking
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Shower
- TV
- Air conditioning
- Hair dryer
- Private bathroom
- Electric kettle
- Free WiFi
- Separate bedroom
- Shared/communal kitchen access
- Private or shared bathroom
- Bedsheets provided
- No housekeeping
- Smart TV
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
-
Double Room with External Dual Share Bathroom
1 Double Bed
172 sq feet
Internet - Free WiFi
Entertainment - 43-inch Smart TV with Netflix
Food & Drink - Coffee/tea maker, electric kettle, and shared/communal kitchen access
Sleep - Bed sheets
Bathroom - Private bathroom, shower, free toiletries, and a hair dryer
Practical - Iron/ironing board
Comfort - Air conditioning and climate-controlled heating
Need to Know - No housekeeping, toothbrush and toothpaste not available
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- TV
- Air conditioning
- Hair dryer
- Private bathroom
- Electric kettle
- Free WiFi
- Separate bedroom
- Shared/communal kitchen access
- Private or shared bathroom
- Bedsheets provided
- No housekeeping
- Smart TV
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
-
Deluxe Queen Room with Own External Bathroom
1 Queen Bed
Individually decorated room
Internet - Free WiFi
Entertainment - 43-inch Smart TV with Netflix
Food & Drink - Coffee/tea maker, electric kettle, and shared/communal kitchen access
Sleep - Bed sheets
Bathroom - Private bathroom, shower, a hair dryer, and towels
Practical - Iron/ironing board
Comfort - Air conditioning and climate-controlled heating
Need to Know - No housekeeping, toothbrush and toothpaste not available
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- TV
- Air conditioning
- Hair dryer
- Private bathroom
- Electric kettle
- Free WiFi
- Separate bedroom
- Shared/communal kitchen access
- Private or shared bathroom
- Bedsheets provided
- No housekeeping
- Smart TV
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
-
Double Room, Ensuite
1 Double Bed
172 sq feet
Internet - Free WiFi
Entertainment - 43-inch Smart TV with Netflix
Food & Drink - Coffee/tea maker, electric kettle, and shared/communal kitchen access
Sleep - Bed sheets
Bathroom - Private bathroom, shower, free toiletries, and a hair dryer
Practical - Iron/ironing board
Comfort - Air conditioning and climate-controlled heating
Need to Know - No housekeeping, toothbrush and toothpaste not available
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- TV
- Air conditioning
- Hair dryer
- Private bathroom
- Electric kettle
- Free WiFi
- Separate bedroom
- Shared/communal kitchen access
- Private or shared bathroom
- Bedsheets provided
- No housekeeping
- Smart TV
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
-
Deluxe Double Room, 1 Double Bed
1 Double Bed
Individually decorated room
Internet - Free WiFi
Entertainment - 43-inch Smart TV with Netflix
Food & Drink - Coffee/tea maker, electric kettle, and shared/communal kitchen access
Sleep - Bed sheets
Bathroom - Private bathroom, shower, a hair dryer, and towels
Practical - Iron/ironing board
Comfort - Air conditioning and climate-controlled heating
Need to Know - No housekeeping, toothbrush and toothpaste not available
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- TV
- Air conditioning
- Hair dryer
- Private bathroom
- Electric kettle
- Free WiFi
- Separate bedroom
- Shared/communal kitchen access
- Private or shared bathroom
- Bedsheets provided
- No housekeeping
- Smart TV
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
-
Classic Triple Room, 3 Twin Beds, Ensuite
3 Twin Beds
193 sq feet
Internet - Free WiFi
Entertainment - 43-inch Smart TV with Netflix
Food & Drink - Coffee/tea maker, electric kettle, and shared/communal kitchen access
Sleep - Bed sheets
Bathroom - Private bathroom, shower, free toiletries, and a hair dryer
Practical - Iron/ironing board
Comfort - Air conditioning and climate-controlled heating
Need to Know - No housekeeping, toothbrush and toothpaste not available
Non-Smoking
Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Shower
- TV
- Air conditioning
- Hair dryer
- Private bathroom
- Electric kettle
- Free WiFi
- Separate bedroom
- Shared/communal kitchen access
- Private or shared bathroom
- Bedsheets provided
- No housekeeping
- Smart TV
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
-
Traditional Twin Room, 2 Twin Beds, Ensuite
2 Twin Beds
172 sq feet
Internet - Free WiFi
Entertainment - 43-inch Smart TV with Netflix
Food & Drink - Coffee/tea maker, electric kettle, and shared/communal kitchen access
Sleep - Bed sheets
Bathroom - Private bathroom, shower, free toiletries, and a hair dryer
Practical - Iron/ironing board
Comfort - Air conditioning and climate-controlled heating
Need to Know - No housekeeping, toothbrush and toothpaste not available
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- TV
- Air conditioning
- Hair dryer
- Private bathroom
- Electric kettle
- Free WiFi
- Separate bedroom
- Shared/communal kitchen access
- Private or shared bathroom
- Bedsheets provided
- No housekeeping
- Smart TV
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
-
Deluxe Triple Room With Ensuite And Courtyard
1 Queen Bed and 1 Twin Bunk Bed
Individually decorated room
Internet - Free WiFi
Entertainment - 43-inch Smart TV with Netflix
Food & Drink - Coffee/tea maker, electric kettle, and shared/communal kitchen access
Sleep - Bed sheets
Bathroom - Private bathroom, shower, a hair dryer, and towels
Practical - Iron/ironing board
Comfort - Air conditioning and climate-controlled heating
Need to Know - No housekeeping, toothbrush and toothpaste not available
Non-Smoking
Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Shower
- TV
- Air conditioning
- Hair dryer
- Private bathroom
- Electric kettle
- Free WiFi
- Separate bedroom
- Shared/communal kitchen access
- Private or shared bathroom
- Bedsheets provided
- No housekeeping
- Smart TV
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
-
Deluxe Triple Room w/ External Bathroom
1 Queen Bed and 1 Twin Bunk Bed
215 sq feet
Internet - Free WiFi
Entertainment - 43-inch Smart TV with Netflix
Food & Drink - Coffee/tea maker, electric kettle, and shared/communal kitchen access
Sleep - Bed sheets
Bathroom - Private bathroom, shower, a hair dryer, and towels
Practical - Iron/ironing board
Comfort - Air conditioning and climate-controlled heating
Need to Know - No housekeeping, toothbrush and toothpaste not available
Non-Smoking
Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Shower
- TV
- Air conditioning
- Hair dryer
- Private bathroom
- Electric kettle
- Free WiFi
- Separate bedroom
- Shared/communal kitchen access
- Private or shared bathroom
- Bedsheets provided
- No housekeeping
- Smart TV
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
-
Deluxe Queen Room With Ensuite And Courtyard
1 Queen Bed
215 sq feet
Layout - Bedroom
Internet - Free WiFi
Entertainment - 43-inch Smart TV with Netflix
Food & Drink - Coffee/tea maker, electric kettle, and shared/communal kitchen access
Sleep - Bed sheets
Bathroom - Private bathroom, shower, free toiletries, and a hair dryer
Practical - Iron/ironing board
Comfort - Air conditioning and climate-controlled heating
Need to Know - No housekeeping, toothbrush and toothpaste not available
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- TV
- Air conditioning
- Hair dryer
- Private bathroom
- Electric kettle
- Terrace
- Free WiFi
- Separate bedroom
- Shared/communal kitchen access
- Private or shared bathroom
- Bedsheets provided
- No housekeeping
- Smart TV
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
-
Deluxe Family Room With Own External Bathroom
1 Queen Bed and 1 Twin Bunk Bed
215 sq feet
Internet - Free WiFi
Entertainment - 43-inch Smart TV with Netflix
Food & Drink - Coffee/tea maker, electric kettle, and shared/communal kitchen access
Sleep - Bed sheets
Bathroom - Private bathroom, shower, free toiletries, and a hair dryer
Practical - Iron/ironing board
Comfort - Air conditioning and climate-controlled heating
Need to Know - No housekeeping, toothbrush and toothpaste not available
Non-Smoking
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Shower
- TV
- Air conditioning
- Hair dryer
- Private bathroom
- Electric kettle
- Free WiFi
- Separate bedroom
- Shared/communal kitchen access
- Private or shared bathroom
- Bedsheets provided
- No housekeeping
- Smart TV
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
Guest Reviews
- Norman (8/5): - Property was very good clean and comfortable could not fault it.Some guest r very noisy no respect for others.Street noise is loud until the early hours not much fun for light sleepers like me.
- Verified traveler (6/5): - The room was small and tight but had been well cleaned. Breakfast was included at no extra cost
- Verified traveler (10/5): - Breakfast was great What they do well they do very well but it could really be cleaner
- Verified traveler (8/5): - Nice clean and practical. Perfect for a cheap one night stay
- Verified traveler (2/5): - Walls paper thin. Very noisy guests next door. Will not stay ever again
- Verified traveler (10/5): - Everything was more than we expected. Thank you for a last minute smooth booking and stay.
- Verified traveler (6/5): - Neat little hotel room for the night. Great location and very safe
- Verified traveler (10/5): - Perfect position definitely coming back friendly staff nice and clean
- Sonya (8/5): Clean & Basic - Clean and Basic. Great location
- Verified traveler (8/5): - Compact, easy and enjoyable. Didn't like lack of parking, was a bit tricky.
- Verified traveler (8/5): - Idéal location, friendly service and easy to find. Reasonable price.
- Verified traveler (2/5): - I booked online, booking was accepted, then I telephoned to find there were no rooms at this busy time, lucky I phoned! I was in Melbourne on business.I hope I have been refunded. The manager also told me the guy who normally facilitates late arrivals had a cold so a late arrival wasnt possible. Maybe an arrogant attitude at Grand Prix time!
- Verified traveler (10/5): - Shared bathroom, smallish room but overall nice facilities and nice staff. Didnt like the smell of the bathroom at times and the traffic noise at times. Had nice TV, aircon in the room, wifi included.
- Verified traveler (6/5): - It’s small. But comfy if not spending too much time in the room. Good to come back to if just looking for somewhere to sleep. Has basic needs.
- Joelle (8/5): - The location was excellent and the staff were good. I did find it noisy because the walls were so thin - I could hear a lot of noise from other rooms.
- Verified traveler (8/5): - handy to The Avenue. breakfast much appreciated. Staff friendly and efficient.
- Verified traveler (4/5): - Towels were dirty and unwashed, sheets were clean but were stained, no top sheet, shower was dirty and had hair in it, floor was not vacuumed, cutlery was dirty and unwashed. Would not recommend this hotel to anyone
- Graham (8/5): - Most importantly the room was clean and the bed was comfortable. It was close to transport giving easy access to the city. This wouldn’t suit someone wanting lots of room but it was good for us.
- Clifford (4/5): - Room was advertised with courtyard and Netflix. On arrival, no Netflix and the courtyard was an open door leading to the outside. Not big enough for two. Our sleep was constantly disturbed by a passing train.
- Les (8/5): - An unusual little place which people will either love or hate. I was initially out off by the size of the room (very small). But it has everything you need. No fridge etc, but the guest has the availability of a oproiper downstairs kitchen to cook meals or microwave , The hotel provides a free breakfast wghuicg is terrific in the kitchen area, bed is comfortable, guest has to look after themselves as far as room service goes, but supply lots of towels and anything else on. Needs. I extended my stay
- Verified traveler (6/5): - There was no vegemite!!!! Everything else was good.
- Diego (8/5): - Nice and quiet place, free breakfast
- Soren (8/5): - All good 👍 great value Only problem was noisey bed.
- Jannie (8/5): Needed affordable accommodation for the night. - It's a nice place to stay very affordable and with a great breakfast not many places will give you a free breakfast, we defenantly will stay there again if we need to come to Melbourne. It's close to the beach, plenty of places to eat and all so close to the main city. The railway station is just across the road.They don't have parking facilities it's all on street parking. Thanks guys.
- Verified traveler (4/5): - Lovely and very helpful reception staff. However, our room was very dirty unfortunately.
- Verified traveler (2/5): - This was tiny and felt like a half way house for crack heads
- Verified traveler (8/5): - Close to rail lines, could be discomforting to sensitive ears.
- Verified traveler (8/5): Great budget accommodation - My young son and I stayed two nights. We knew we weren’t going to spend much time in the room as we were going to be exploring the city, so we didn’t need anything other than a bed and a shower. If you are want a bit more room maybe this isn’t the place for you as that was all the room there was. With our one small bag between us on the floor it was tight! The shower was amazing but probably could have been a bit cleaner. The staff were helpful and friendly. Breakfast was supplied and really very good. Pod coffee if you want it. But who would drink pod coffee when just across the road was awesome coffee. We chose this place for location. Train and tram at the front door, Op shops, cafes, bars, cheap food, cinema, atmosphere. Would definitely recommend this place. The only thing that would stop me going back again is the comfort of the bed. My body ached each morning!
- Leo (10/5): - Very good. Friendly service.
- damien (10/5): Footy trip - I found the people here friendly and very welcoming 😀
- Shaun (8/5): Great place to stsy - Really grateful I stayed here. Very easy to get into the city. Great staff. Nice breakfast. Very good condition.
- Rod (10/5): Clean clean clean 👍 - Accessible to EVERYTHING 👍 Did I mention it’s CLEAN 👍 Great value. ( feel like I shot myself in the foot, it’ll be booked out next time “I” need it)
- Verified traveler (8/5): close to station and chapel street - the room was very clean all the mod cons but didn't get a lot of sleep due to excessive wailing outside our room.
- Verified traveler (8/5): Great budget option - Really great location next to loads of really cool restaurants and right opposite the station. Breakfast was nice, room was cosy and the whole place just felt really comfortable. Definitely recommend to those travelling on a budget but not wanting a hostel.
- marg (8/5): Just where you want to be. - From the moment I arrived, staff friendly, informative and room comfortable and clean. Location is great, close to great shopping and city transport. Thank you for the most pleasant stay.
- Geoff (10/5): Excellence in miniature - The room was tiny, but had everything I needed, a comfy bed, hot shower and lots of towels. So close to eateries and bars.
- Verified traveler (6/5): - A bit deceiving in descriptions saying 1 bedroom apartments. They have 1 bedroom and sep ensuite, but lounge/dining and kitchen are shared like back packer accom
- Juliette (2/5): On the 5th day, an intruder at 7am! - Room was not ready on arrival and I finally checked in at 1:45 pm, so much for the 11am check in advertised. The room was cramped, no desk, no fridge, no wardrobe, no hangers. I know we call mobile computers laptops, that's not a comfortable way to work 9 hours a day. Continental Breakfast provided, after a look in the kitchen cupboard for a bowl, I passed on the bowl and breakfast. Smart TV: On enquiring as to why the TV wouldn't work I was told it's not connected. No channels available. After going out and buying a chromecast, I was able to watch TV. Access,: The 3rd day I received a message that could have been are you checking out today, or it could have been do you need room service today, in hindsight the room service thought wasn't happening. On return, I found I had a been locked out. Card canceled. In the middle of a pre-booked 5 day stay, unimpressed! I was told the system did it! On the 5th there was room intrusion. While still in bed, someone accessed the lock with key card and opened the door. When I called out, they hesitated then shut the door. Needless to say, I got my self-organised and went down to check out immediately. and on enquiring as to who and why my room was accessed. You guessed it the computer did it. the other 99.9% accom staff knock to make sure the room is empty before entering with a keycard. They must all be wrong. An apology, no! I'm wondering now if his happened at other times I had been asleep. Book at your own peril!
- Verified traveler (6/5): - Great stay, we did get locked out at 1am due to the keycard not working which was a bit annoying but other than that it was a great stay
- mwae (8/5): Great location, close to the tennis. Helpful staff - Room is compact (we got double with ensuite) and you get a little bit of road noise but overall clean, comfortable and the staff are very accommodating and helpful. Literally across the road from Windsor train station which is only 3 stops from Richmond if you are catching the tennis or a game at the MCG. Right on chapel street with plenty of food options, supermarkets, trams etc. They also provide breakfast which is really nice. Also close to Southern Cross station (about 5 stops away) where you get the SkyBus. Coming in, we got a direct train to Windsor and going back, we changed at Flinders St station. Very convenient!
- George (10/5): Great place to stay - My second time staying at SmartStay. The AC was a lifesaver and the room was fairly priced considering all that was happening in Melbourne. They even contacted me right away after checking out when I left my jacket. Cheers!
- Kevin (10/5): Excellent spot close to train very well priced - Well positioned to the train station 10 minutes in to the city Great eateries and bars in the st
- jeanette (10/5): - Was perfect for what I needed. Close to the avenue hospital. Staff were really friendly and helpful.
- Verified traveler (8/5): Nice Hostel - It is very convenience just opposite the Windsor station. Nearby have restaruant and bar. The main cons is that you can heard the sound of ppl chatting or siren during late night as it face the main road.
- Verified traveler (8/5): - Great for a quick one night stay, we were catching the ferry and were conveniently close. Free parking just means there are streets near by where you can park, the accom does not provide any, we didn't have to go too far to find a spot.
- Ali (8/5): - Ideal ecomonical small sized hotel situated near the City. Room and Bathroom are comfortable but could do with more thought around the Kitchen extras which are extremely basic.
- sleepy (4/5): Don't get a room facing the street. - Room overlooked the street, single glazed windows that don't shut properly. Night club over the road, trams and a fire station which had two call outs. Might as well roll out a sleeping bag on an airport runway.
- Ritz (8/5): Nice hotel close to Windsor station - The hotel was good and all the available facilities were as well good.
- Josh (10/5): nice on chapel st close to restaurants and city - pleasent accom friendly staff, needed cheap accom as had party in sth yarra. we caught uber to and from party with ease, then had a fantastic breakfast on chapel st sunday morning.
- Tracey (8/5): Fantastic location. - Easy to get to via public transport, just a couple of minutes walk from train station. Everything we needed. Bed was comfortable, linen was fresh and clean, doona was warm. Water pressure was good. Close to restaurants, bars, shops. Just a little noisy, right next to train station but overall would definitely recommend.
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