Grand Papua Hotel

Name: Grand Papua Hotel
Address: Mary Street, Port Moresby, pg

Location: Mary Street, Port Moresby, pg

Star Rating: 5 Stars

Property Type: Hotels

About this Property

Located in central Port Moresby, Grand Papua Hotel offers a day spa, 2 restaurants, 2 bars and a swimming pool. All accommodation boasts sea views from a private balcony. Guests also enjoy a fitness centre, a hot tub and a sauna.

Luxurious Amenities: Each air-conditioned room features a desk, refrigerator, large flat-screen TV and an iPod docking station. Some rooms offer a fully equipped kitchen and deluxe guest toiletries.

Dining Options: The Grand Brasserie offers Asian and Pacific Rim cuisine, while the Grand Bar serves a variety of beverages. Enjoy outdoor dining and cocktails at the poolside terrace bar.

Exclusive Experiences: Relax at the day spa, unwind in the hot tub or visit the members-only Executive Club Lounge for a private entertainment experience.

Book your stay at Grand Papua Hotel for a lavish experience in Port Moresby.

Important Information

HOTEL REJUVENATION PROJECT We are thrilled to announce that our hotel is undergoing a rejuvenating transformation to enhance your future stays with a fresh and modern experience. All construction work will commence between 9AM to 5PM from the 15th of February 2024 to the 31st of July 2025. We appreciate your understanding and if you have any concerns or questions, please reach out to us at info@grandpapauhotel.com.pg.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Parking is subject to availability due to limited spaces.

Policies

Check-in: 02:00 PM - 04:00 PM

Check-out: 11:00 AM

Amenities & Facilities

Health or beauty spa nearby
Free beach shuttle
Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
BBQ facilities
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
Soundproof rooms
Ironing service
Sauna
Massage services
Packed lunches
Currency exchange
Non-smoking throughout
Private check-in/check-out
Concierge service
Allergy-free room
Kid meals
Evening entertainment
Outdoor furniture
Coffee Shop on site
Fruits
Shallow end
Spa/wellness center services
Steam room
Beauty Services
Manicure
Pedicure
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
Hand sanitizer in guest room and key areas
Fire extinguishers
First aid kit available
Sanitized tableware & silverware
Invoice provided
Guests can opt-out any cleaning services during stay
Smoke alarms
Guest room sealed after cleaning
Property cleaned by professional cleaning companies
Physical distancing in dining areas
Key access
Food delivered to guest room
CCTV outside property
Process in place to check health of guests
Access to health care professionals
Screens / Barriers between staff and guests for safety
24-hour security
Delivered food - securely covered
Security alarm
Thermometers for guests provided by property
Key card access
ATM/banking
Shopping on site
Television in common areas
Front desk (limited hours)
Express check-in
Free wired internet
Snack bar/deli
Self parking (surcharge)
Airport transportation - pickup (surcharge)
Airport transportation - drop-off (surcharge)
Free beach shuttle
Beach umbrellas
Pool sun loungers
Offsite parking discounted rates available
Fitness facilities (surcharge)
Internet access
Games
Housekeeping on request
Concerts/live shows
Wine release events
Reception hall
Exercise/lap pool
Japanese garden
Secured parking
Free bus station shuttle
Fishing nearby
Health or beauty spa nearby
Swimming nearby
Beach club nearby (surcharge)
Beach toys
Rooftop garden
Accessible shuttle
No accessible shuttle
Accessible train station shuttle
No accessible train station shuttle

Rooms Available

Presidential Suite with Harbor View

Max Occupancy: 3 (3 Adults)
- Toilet paper
Executive Room with Harbor View

Max Occupancy: 3 (2 Adults)
- Toilet paper
Executive Suite with Sea View

Max Occupancy: 3 (3 Adults)
- Toilet paper
Premium Room - Sea View

This air-conditioned suite features a balcony offering sea views. It includes with a desk and a 42-inch flat-screen TV. Rooms are allocated to the Ladies only floors and are suitable for single female travelers or couples only.

Max Occupancy: 2 (2 Adults)
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Kitchenette
- Bathrobe
- Radio
- Refrigerator
- Desk
- Seating Area
- Toilet
- Microwave
- Dishwasher
- Washing machine
- Private bathroom
- Slippers
- Satellite channels
- Kitchen
- Sofa
- Tile/marble floor
- Alarm clock
- Dining area
- Electric kettle
- Tumble dryer
- Wardrobe or closet
- Oven
- Stovetop
- Toaster
- Linen
- Dining table
- Clothes rack
- Toilet paper
- Plunge pool
- Pool towels
- Shallow end
- Bottle of water
- Trash cans
- Wine glasses
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Accessible by lift
- Lockers
- Smoke alarm
- Fire extinguisher
- Key access
- Key card access
- Carbon monoxide detector
- Single-room air conditioning for guest accommodation
- Hand sanitiser
Executive Suite - Harbor View

This air-conditioned suite is located on the top floor. This suite features a balcony offering sea views and a 32-inch flat-screen TV. It includes a kitchen, laundry, separate living area.

Max Occupancy: 2 (2 Adults)
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Kitchenette
- Bathrobe
- Radio
- Refrigerator
- Desk
- Seating Area
- Toilet
- Microwave
- Dishwasher
- Washing machine
- Private bathroom
- Slippers
- Satellite channels
- Kitchen
- Interconnected room(s) available
- Sofa
- Tile/marble floor
- Alarm clock
- Dining area
- Electric kettle
- Executive lounge access
- Tumble dryer
- Wardrobe or closet
- Oven
- Stovetop
- Toaster
- Linen
- Dining table
- Clothes rack
- Toilet paper
- Plunge pool
- Pool towels
- Shallow end
- Bottle of water
- Trash cans
- Wine glasses
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Accessible by lift
- Lockers
- Smoke alarm
- Fire extinguisher
- Key access
- Key card access
- Carbon monoxide detector
- Single-room air conditioning for guest accommodation
- Hand sanitiser
Grand Suite - Harbor View

The spacious double room features air conditioning, soundproof walls, as well as a private bathroom boasting a walk-in shower and a hairdryer. The double room provides a wardrobe, a safe deposit box, an electric kettle, a carpeted floor, as well as a flat-screen TV with satellite channels. The unit has 1 bed.

Max Occupancy: 3 (3 Adults)
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Toilet
- Private bathroom
- Slippers
- Satellite channels
- Electric kettle
- Wardrobe or closet
- Linen
- Toilet paper
- Pool towels
- Bottle of water
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Accessible by lift
- Smoke alarm
- Key card access
Grand Suite - Sea View

Offering free toiletries and bathrobes, this double room includes a private bathroom with a walk-in shower, a hairdryer and slippers. The spacious air-conditioned double room offers a flat-screen TV with satellite channels, soundproof walls, a wardrobe, a safe deposit box as well as sea views. The unit offers 1 bed.

Max Occupancy: 3 (3 Adults)
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Toilet
- Private bathroom
- Slippers
- Satellite channels
- Electric kettle
- Wardrobe or closet
- Linen
- Toilet paper
- Pool towels
- Bottle of water
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Accessible by lift
- Smoke alarm
- Key card access
Premium Room with Sea View

Max Occupancy: 3 (2 Adults)
- Toilet paper
Premium Room with Harbor View

Max Occupancy: 3 (2 Adults)
- Toilet paper
Executive Suite with Harbor View

Max Occupancy: 3 (3 Adults)
- Toilet paper
Executive Room - Harbor View

This air-conditioned suite features a balcony offering sea views. It includes a kitchen, laundry, separate living area with a desk and a 42-inch flat-screen TV.

Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Kitchenette
- Bathrobe
- Radio
- Refrigerator
- Desk
- Seating Area
- Toilet
- Microwave
- Dishwasher
- Washing machine
- Private bathroom
- Slippers
- Satellite channels
- Kitchen
- Sofa
- Tile/marble floor
- Alarm clock
- Dining area
- Electric kettle
- Executive lounge access
- Tumble dryer
- Wardrobe or closet
- Oven
- Stovetop
- Toaster
- Linen
- Dining table
- Clothes rack
- Toilet paper
- Plunge pool
- Pool towels
- Shallow end
- Bottle of water
- Trash cans
- Wine glasses
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Accessible by lift
- Lockers
- Smoke alarm
- Fire extinguisher
- Key access
- Key card access
- Carbon monoxide detector
- Single-room air conditioning for guest accommodation
- Hand sanitiser
Grand Junior Suite - Harbor View

The spacious suite offers air conditioning, soundproof walls, as well as a private bathroom boasting a walk-in shower and a hairdryer. The suite provides a wardrobe, a safe deposit box, an electric kettle, a carpeted floor and a flat-screen TV with satellite channels.

Max Occupancy: 3 (3 Adults)
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Toilet
- Private bathroom
- Slippers
- Satellite channels
- Electric kettle
- Wardrobe or closet
- Linen
- Toilet paper
- Pool towels
- Bottle of water
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Accessible by lift
- Smoke alarm
- Key card access
Grand Junior Suite - Sea View

Offering free toiletries and bathrobes, this suite includes a private bathroom with a walk-in shower, a hairdryer and slippers. The spacious air-conditioned suite offers a flat-screen TV with satellite channels, soundproof walls, a wardrobe, a safe deposit box as well as sea views.

Max Occupancy: 3 (3 Adults)
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Toilet
- Private bathroom
- Slippers
- Satellite channels
- Electric kettle
- Wardrobe or closet
- Linen
- Toilet paper
- Pool towels
- Bottle of water
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Accessible by lift
- Smoke alarm
- Key card access
Executive Suite - Sea View

This air-conditioned suite is located on the top floor. This suite features a reception area, a balcony offering sea views and a full kitchen with a dishwasher. It has a dining area, as well as a lounge area with a 32-inch flat-screen TV. Guests have access to the Executive Lounge, which is located on the 15th floor with happy hour and canapes plus free breakfast each day.

Max Occupancy: 2 (2 Adults)
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Kitchenette
- Bathrobe
- Radio
- Refrigerator
- Desk
- Seating Area
- Toilet
- Microwave
- Dishwasher
- Washing machine
- Private bathroom
- Slippers
- Satellite channels
- Kitchen
- Additional toilet
- Interconnected room(s) available
- Sofa
- Tile/marble floor
- Alarm clock
- Dining area
- Electric kettle
- Executive lounge access
- Tumble dryer
- Wardrobe or closet
- Oven
- Stovetop
- Toaster
- Linen
- Dining table
- Clothes rack
- Toilet paper
- Plunge pool
- Pool towels
- Shallow end
- Bottle of water
- Trash cans
- Wine glasses
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Accessible by lift
- Lockers
- Smoke alarm
- Fire extinguisher
- Key access
- Key card access
- Carbon monoxide detector
- Single-room air conditioning for guest accommodation
- Hand sanitiser
Executive Room with Sea View

Max Occupancy: 3 (2 Adults)
- Toilet paper
Presidential Suite with Sea View

Max Occupancy: 3 (3 Adults)
- Toilet paper
Executive Room - Sea View

This air-conditioned room features a balcony offering sea views. It includes a desk and a 32-inch flat-screen TV

Max Occupancy: 2 (2 Adults)
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Radio
- Refrigerator
- Desk
- Seating Area
- Toilet
- Private bathroom
- Slippers
- Satellite channels
- Interconnected room(s) available
- Tile/marble floor
- Alarm clock
- Electric kettle
- Wardrobe or closet
- Linen
- Clothes rack
- Toilet paper
- Plunge pool
- Pool towels
- Shallow end
- Bottle of water
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Accessible by lift
- Lockers
- Smoke alarm
- Fire extinguisher
- Key access
- Key card access
- Carbon monoxide detector
- Single-room air conditioning for guest accommodation
- Hand sanitiser
Premium Suite - Harbor View

This air-conditioned suite features a balcony offering sea views. It includes a kitchen, laundry, separate living area with a desk and a 42-inch flat-screen TV. The private bathroom offers a shower and a bathtub.

Max Occupancy: 2 (2 Adults)
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Kitchenette
- Bathrobe
- Radio
- Refrigerator
- Desk
- Seating Area
- Toilet
- Microwave
- Dishwasher
- Washing machine
- Private bathroom
- Slippers
- Satellite channels
- Kitchen
- Interconnected room(s) available
- Sofa
- Tile/marble floor
- Alarm clock
- Dining area
- Electric kettle
- Tumble dryer
- Wardrobe or closet
- Oven
- Stovetop
- Toaster
- Linen
- Dining table
- Clothes rack
- Toilet paper
- Plunge pool
- Pool towels
- Shallow end
- Bottle of water
- Trash cans
- Wine glasses
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Accessible by lift
- Lockers
- Smoke alarm
- Fire extinguisher
- Key access
- Key card access
- Carbon monoxide detector
- Single-room air conditioning for guest accommodation
- Hand sanitiser
Premium Suite - Sea View

This air-conditioned room is located on the executive floors. This room features a balcony offering sea views. It includes a desk and a 32-inch flat-screen TV. It includes a kitchen, laundry, separate living area.

Max Occupancy: 2 (2 Adults)
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Kitchenette
- Bathrobe
- Radio
- Refrigerator
- Desk
- Seating Area
- Toilet
- Microwave
- Dishwasher
- Washing machine
- Private bathroom
- Slippers
- Satellite channels
- Kitchen
- Sofa
- Tile/marble floor
- Alarm clock
- Dining area
- Electric kettle
- Executive lounge access
- Tumble dryer
- Wardrobe or closet
- Oven
- Stovetop
- Toaster
- Linen
- Dining table
- Clothes rack
- Toilet paper
- Plunge pool
- Pool towels
- Shallow end
- Bottle of water
- Trash cans
- Wine glasses
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Accessible by lift
- Lockers
- Smoke alarm
- Fire extinguisher
- Key access
- Key card access
- Carbon monoxide detector
- Single-room air conditioning for guest accommodation
- Hand sanitiser
Premium Room - Harbor View

This air-conditioned room features a balcony offering sea views. It includes a desk and a 32-inch flat-screen TV. Rooms are allocated to the Ladies only floors and are suitable for single female travelers or couples only.

Max Occupancy: 2 (2 Adults)
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Radio
- Refrigerator
- Desk
- Seating Area
- Toilet
- Slippers
- Satellite channels
- Tile/marble floor
- Alarm clock
- Electric kettle
- Wardrobe or closet
- Linen
- Clothes rack
- Toilet paper
- Plunge pool
- Pool towels
- Shallow end
- Bottle of water
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Accessible by lift
- Lockers
- Smoke alarm
- Fire extinguisher
- Key access
- Key card access
- Carbon monoxide detector
- Single-room air conditioning for guest accommodation
- Hand sanitiser

Guest Reviews

Flora (10/5): -
Pauline (5/5): View is great but not the service - View was stunning Too long to get a room and too long to have our cargoes delivered to the room, poor reception
Quinones (3/5): - Small cockroach inside the room :(
Manu (4/5): - Friendly staff Rooms are run down. The old carpets need to be removed. Not sure why you need carpet in hot PNG???
richard mel (9/5): Astute. mi - Views, comfort & very friendly staff. Feels more secure that most other hotels with uncontrolled busybodies.
Elizabeth (6/5): -
Esther (10/5): See food, views from the hotel. - The views and the Food Customer service ,Once I checked in I used my phone and paid but she asked me to give her my card details again, I didn't know she was a scam me but luckily my bank alert me to cancel my visa card and I did.
Sean (6/5): -
Hone (10/5): - Everything The car park
Terence (10/5): - The amazing view Nothing bad to say everything is ok
Ratu Sainivalati S (8/5): -
Irina (8/5): A Memorable Stay at the Grand Papua Hotel - The Grand Papua Hotel in Port Moresby is a very special property and certainly a landmark. Its location is excellent and can be appreciated from many perspectives. One aspect I particularly valued was how quiet the hotel was at night, which allowed for good rest. The facilities are very good overall: the room was spacious, the bed comfortable, and there were no insects, which was a significant additional plus. I also appreciated the small kitchenette in the room, including a refrigerator, which was extremely convenient for storing items such as fruit. On the less positive side, during my stay the hotel was undergoing maintenance, which made daytime hours rather noisy due to ongoing works. Another important point for me was the swimming pool, which was smaller than expected and, on some days, even closed for maintenance; at times, the water quality was not ideal. I would however like to strongly commend the staff, especially Dorothy, for their kindness and professionalism. As the internet connection in my room was not stable enough for video conferences, the staff kindly arranged access to the executive lounge conference room, which was perfectly suited for my online meetings.
Fredrick (5/5): -
Reddell (6/5): Good location, friendly staff, but a little basic otherwise. - Central city location is ideal for me (& good views) Rooms are quite tired. They advertise a refurbishment programme but it seems to be onto its third year already (& when I checked in I had to get maintenance to come and fix the air con unit which was dripping onto the carpet). Restaurant menu could do with updating even annually.
Loa (10/5): -
Flora (8/5): -
Guest (9/5): -
Charles (5/5): -
Robin (10/5): -
Charles (6/5): -
Kageni (8/5): -
Lucinda (10/5): Perfect place to stay in sports Morseby - Everything was fabulous at Grand Papua Hotel, from the well appointed and super room and the incredible sea view, to the food and the staff are so helpful, friendly and utmost professional. A beautiful place to stay in Port Morseby. Loved it all.
Joyceahleong (6/5): -
Steven (8/5): -
Rosie Taku (10/5): Amazing Easter getaway - All is well. The room view was amazing. Kids enjoying it Nothing
Richard (8/5): Excellent modern hotel in heart of Port Moresby. Shuttle bus doesn't run late and not that frequent. - Excellent modern hotel in heart of Port Moresby Town. Lots of character. Excellent meals, buffet and well priced drinks. Hotel being upgraded in 2026 and 2027. Shuttle transfer could be more frequent (outsourced to Black Swan). Almost missed last shuttle bus at 8 pm due to late arrival of flight.
Loa (10/5): -
Serah Koi (8/5): -
Penelope (5/5): - Soaps, shampoo, conditioner, vanity etc.
Bruce (10/5): Great stay thanks - Great room very well supported by excellent staff. Nothing
Loa (10/5): -
Loa (8/5): - 1. Room Service order - usually I have no issues with Room Service, however yesterday evening I understand due to short staff my order took longer than expected to arrive, only for the order to be incorrect so I had to send it back, even when it did arrive it was still the incorrect order, given how late it was already in the evening I didn’t have the heart to send it back the second time 2. Call from reception this morning before checkout- I’m a regular that often requests for the late check out at 12pm, this morning I was called by the front desk staff whom was somewhat rude in the phone that I hadn’t checked out yet, when I mentioned I had requested the late checkout at 12pm the response was “12pm it is then” which sounded somewhat sarcastic in which I did not appreciate especially for someone that’s often checked in at GPH in which I mostly come across very friendly staff but this particular staff was just somewhat rude
Loa (10/5): -
Joseph (10/5): -
Albert (10/5): Overall suggest the Hotel is best ever - The Hotel is excellent, staffs and the property itself provide best and affordable services to the customers. I really enjoy the view of sea and affordable room that's meets my staying. Restaurant itself the best that provide meals , buffet food services and the staffs that greet the customer and service it's 100 % ..I wish that I'll be coming on my next business trip and stay here at Grand Papua Hotel, the hotel that provides best ever across and in Port Moresby. No chewing betelnut keeps the hotel environment perfect. For bookings. staff has to respond and confirm reservations in advance and respond to emails or phn calls when client make an reservations. I came across lately since I'm a member of Coral sea hotel recently and I wish that this couldn't be happen again.
KEVAU (9/5): - I loved the view from the balcony and the staff were very friendly The aircon was not strong enough that it was often hot in parts of the room
Reddell (6/5): Okay, but could be so much better. - Very convenient downtown location and very friendly staff. The rooms are tired and a bit shabby. The menu is basic and doesn’t change v much at all.
Jo (8/5): I’d go back. - The staff are excellent and very helpful. Room and bathroom clean and tidy. When I needed their assistance they were forthcoming and helpful. All in all I have nothing but good things to say about the General Manager and his team. Thanknyou
Ian (9/5): -
Richard (9/5): An outstanding establishment, well worth a closer look. Recommend. The sunrise and sunset exquisite - Staff are exceptional. Location perfect and the view is sublime. While the facilities are a little outdated there are clear plans for rejuvenation which will move this into an even more special level of excellence. Not the perfect coordination between Booking.com and the hotel management. I believe this matter has now been addressed.
Ian (9/5): -
Hone (10/5): The best - The hotel staffs, security's and management are very friendly and helpful with good customer service Only thing I don't like is the ATM machine being removed for a while now
Rosie Taku (10/5): Relaxing , peace not disturbance - Perfect for family and events Nothing
Loa (10/5): -
Pelly (8/5): - Cleanliness and convenient location right in town Please include a complimentary bottle of water in the room.
Komangin (9/5): -
Charles (5/5): The room had stains. Need new furniture. Air conditioning didn’t work. Blowing warm air. Staff were great. -
Golubioncik (9/5): - Very spacious room with a comfy bed. Wide choice of healthy food for the ones loving a healthy breakfast. Staff very empathetic and supportive. Excellent spa centre.
Roseanna Rita (10/5): - The bed was comfortable The place was abit old. The place smelt like dust.
Pelly (6/5): - Location and comfortable rooms Cock roach in the rooms and aircon not working properly
Irene (10/5): -
Barry (8/5): -
Siaoa (5/5): -
Anna Suzanna (9/5): -
RUSSELL (10/5): -
RUSSELL (10/5): -
Kageni (10/5): -
Madlene (3/5): -
Celestine (8/5): -
Ginate (7/5): -
Lucy (10/5): -
Steven D'siguria (7/5): Very good - The view.. There was no milk
Zoe (10/5): -
Ginate (6/5): - Service
Guest (4/5): - Location is great. Spa is fabulous Food offerings and quality of food, terrible! Barely edible. Maintenance not good but currently under renovation
Iama (10/5): - Bedroom The balcony is too small, and the air conditioner wasn't working properly
Dela Cruz (4/5): all should have been ok but the 1st step to having great service which is airport pick-up already failed - Pick-up service from Domestic airport took almost 2hours.. you should always check notation of your customers during booking
Daryl (7/5): - Difficult to arrange airport shuttle to be picked up on arrival. Was unable to do so. Managed to get shuttle because when we arrived, they happened to be there for other pickups.
Iama (10/5): -
Irene (9/5): -
Abigail (8/5): - Customer service and efficiency Construction
Sela (8/5): Be watchful of bookings made on booking.com and communication with prospective guests - Great variety except the bacon shdnt be grilled it was quite tough. Other than that all was great. The grilled bacon and the omelette can be improved on
Joshua (7/5): -
Komangin (9/5): -
Kevin (10/5): -
Daphne (7/5): -
Lloyd (8/5): -
James (9/5): Good I will come back on my next stay - Good Good
Anthony (7/5): -
Kenei (6/5): -
Loa (10/5): - We often don’t get allowed to heat up outside food, however the Room Service attendants were very helpful in assisting in this manner, truly added that personal touch to a night out
Soledad (6/5): -
Guest (8/5): Will stay again - Generally loved service and staff were great Hallway air was not the most pleasant ,needed more fresh air throughout.
Justina (8/5): - Really loved the suite, was spacious for my kids and I The timing for check in and check out, I booked the suite at 4pm and checked out at 11am, don't think it was worth the money ,the checkout should have been 2pm or so
Jeannie Sheenalythia (6/5): -
Finley (9/5): Comfortable stay in Port Moresby - Great views. Staff very accommodating and room was comfortable and clean, on site amenities were good. Laundry was extraordinarily expensive.
Jaden (10/5): -
Antony (8/5): Great venue and comfortable room. - Room was good value for money and very comfortable, the coffee was decent in the morning. Check In was a little bit of drama as unable to locate booking at first despite ringing me to confirm a few hours before that.
Rayden (7/5): -
Sarah (10/5): Exceptional - All exceptional from lovely helpful staff, delicious variety for breakfast. Lovely bar. Nothing
Sigrid (2/5): The amount paid for this room is not justifiable - The porter that dropped our luggage was great! The construction was too loud, for the amount of money spent for this room, it wasn’t worth it. The balcony glass was not clean, nor was the balcony itself.
Racheal (9/5): -
Jezekiel (9/5): Amazing location, beautiful views, exceptional costumer service! Would definitely recommend. - The staff provided intentional and exceptional customer service. They always greeted us with a warm smile and were intentional to observe needs and help provide solutions. For example, they kindly allowed us to check in early, provided complimentary shuttle service to/from airport, ready to move our luggage to the room upon arrival, provided a crib for our baby, offered us coffee & hot chocolate as we waited in the lobby, made us feel welcome, and the restaurant staff were also very friendly and attentive. Other highlights: - We stayed in a room with seaside view overlooking Ela Beach, which provided for a very nice view. - The elevators function based on key card for rooms to prevent others access to your floor as security measure. - The complimentary breakfast buffet was a real treat and something we looked forward to every morning. - We also enjoyed the sunset BBQ which was also fabulous.
Tony Morisause (10/5): The one-night spent there met my expectation. Be coming back soon. - Room, bathroom setting and beds. Nothing in particular.
Kele (10/5): We absolutely loved and enjoyed our stay at the hotel. Definitely returning. - We loved everything about the property from the location, food, friendly staff, cleanliness, restocking of the amenities, making the bed, changing our towels, etc The parking is quite tight. But otherwise, we were able to manage.
Loa (10/5): - It’s always a warm welcome, very clean rooms and the best rooms with the perfect view in town you could ever find. The staff are super friendly and always helpful.
Dmytro (4/5): Hotel need upgrade - Old rooms and conditioner was not operational Staff is very friendly
HAIBIN (8/5): -
Martirosyan (7/5): -
Janet (8/5): -