Hotel El Faro

Location: Km. 138 Aldea Madre Vieja, Taxisco, Taxisco, Santa Rosa, 6024, Taxisco, GT

Star Rating: 3 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: 03:00 PM - 10:00 PM

Check-out: 01:00 PM

Instructions: This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

Amenities & Facilities

• Free WiFi
• 24-hour front desk
• Garden
• Luggage storage
• Concierge service
• Breakfast available (surcharge)
• Safe-deposit box at front desk
• Smoke-free property
• Tours/ticket assistance
• Wheelchair accessible parking
• Snack bar/deli
• Playground on site
• Free self parking
• Airport transportation - pickup (surcharge)
• Banquet hall
• Wheelchair-accessible van parking

Rooms Available

• Family Room, 1 Bedroom, Pool View

  1 Double Bed OR 2 Queen Beds

  376-sq-foot room with pool views

  
  

  Layout - Bedroom and sitting area

  Internet - Free WiFi

  Entertainment - 42-inch plasma TV with cable channels

  Food & Drink - Room service (limited) and free bottled water

  Bathroom - Private bathroom, shower, free toiletries, and towels

  Practical - Laptop-compatible safe, phone, and wardrobe or closet

  Comfort - Climate-controlled air conditioning and daily housekeeping

  Non-Smoking

  Max Occupancy: 6 (6 Adults)

  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Private bathroom
  • Wardrobe or closet
  • Bottle of water
  • Room service (limited hours)
  • Daily housekeeping
  • Separate sitting area
  • Free WiFi

• Standard Room, Pool View, Poolside

  2 Double Beds

  322-sq-foot room with pool views

  
  

  Layout - Separate sitting area

  Internet - Free WiFi

  Entertainment - 42-inch plasma TV with cable channels

  Food & Drink - Room service (limited) and free bottled water

  Bathroom - Private bathroom, shower, free toiletries, and towels

  Practical - Laptop-compatible safe, phone, and wardrobe or closet

  Comfort - Climate-controlled air conditioning and daily housekeeping

  Non-Smoking

  Max Occupancy: 2 (2 Adults)

  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Private bathroom
  • Wardrobe or closet
  • Bottle of water
  • Room service (limited hours)
  • Daily housekeeping
  • Separate sitting area
  • Free WiFi

• Standard Quadruple Room, 1 Bedroom, Pool View

  1 Double Bed OR 2 Queen Beds

  322-sq-foot room with pool views

  
  

  Layout - Bedroom and sitting area

  Internet - Free WiFi

  Entertainment - 42-inch plasma TV with cable channels

  Food & Drink - Room service (limited) and free bottled water

  Bathroom - Private bathroom, shower, free toiletries, and towels

  Practical - Laptop-compatible safe, phone, and wardrobe or closet

  Comfort - Climate-controlled air conditioning and daily housekeeping

  Non-Smoking

  Max Occupancy: 4 (4 Adults)

  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Private bathroom
  • Wardrobe or closet
  • Bottle of water
  • Room service (limited hours)
  • Daily housekeeping
  • Separate sitting area
  • Free WiFi

Guest Reviews

• Ana (8/5): Buena - Restaurantvista a playa Way faiy en cuarto
• Glen (10/5): Lugar hermoso - La piscina Las camas son de mala calidad . Sólo me falta mi factura del alojamiento.
• LUX RIVAS (10/5): -
• JOSE (6/5): - Food is to expensive Bathroom
• Alvarez (10/5): -
• David (1/5): Una decepción - La gente muy linda y amable, pero por políticas del hotel me dieron un trato de delincuente Las políticas del hotel están fuera de estándares internacionales. Responden a un empresariado guatemalteco extractivista violador de los derechos laborales basado en máxima ganancia mínima inversión. Un hotel de 3 estrellas que cobra como te 5.
• Martínez (10/5): -
• Elder (10/5): - Everything No ramps for the wheelchair in the Rooms
• Anna-Lena (8/5): - Great pool, directly at the beach, friendly staff (I don't speak a lot of Spanish but everyone was super friendly and welcoming), really relaxing atmosphere, everything you need to enjoy a few relaxing days Room could have been a bit cleaner, shuttles are a bit expensive compared to other areas of Guatemala
• ALCIRA BEATRIZ (4/5): Complicada - La piscina está buena El desayuno pobre, el restaurante malo, no hay frigo bar ni secador de pelo en las habitaciones. El personal no da buenas informaciones . No hay agua caliente .
• Joan Manuel (8/5): Hotel bonito para descansar un par de días. - El hotel muy bonito y limpio a la vista. La atención en recepción muy buena. Hotel ordenado y con parqueo seguro. La piscina muy grande y muy buena para niños y adultos. La variedad de comida muy buena. Hay sobre-precio en la comida aprovechando la lejanía a restaurantes, mucho zancudo en el restaurante, en las habitaciones se escucha al vecino hablar, el bar de la piscina no funciona siempre. Hacen trabajo de mantenimiento (jardín) enfrente de los huéspedes (molesta el ruido) El baño tenía arañas (conté 7, caos si tienes niños)
• Gladyz (10/5): - Todo y todos muy amables Que solo eran 3 camas reserve para 5 personas( 4 camas era lo ideal)
• Hugo (9/5): Fue un fin de semana excelente, el hotel es realmente lindo - El desayuno muy completo, buen sabor y la limpieza en todas las areas del hotel es excelente, la atencion del personal es increible, muy educados y serviciales La almohadas
• Marvin Rodolfo (7/5): Buena experiencia en la playa - Es un hotel pequeño como de unas 20 habitaciones pero bonito y tranquilo, me gusto la comida era muy rica y en buena cantidad, la atención, la ubicación, la playa y la piscina muy agradables. Las camas las sentí muy duras, se escuchaba que estaban cortando la grama con podadora a las 6:15 de la mañana, deberían de fumigar, casi nos comen vivos los zancudos, y pienso que debería de haber más personal de seguridad y salvavidas, el único personal de seguridad que vimos estaba en el ingreso al hotel, en la noche todo se ve muy solitario y desprotegido.
• Huezo (9/5): Muy buen lugar, buena comida y buena atencion, muy limpio ***** - La.comida La ubicacion
• Salmai Israel (9/5): - La comida Precio por noche muy caro
• kaosalia (9/5): Excelente fin de semana. - Excelente personal. Mucha amabilidad. La verdad no tenemos quejas del hotel. Solo deberían exigir no usar ropa para bañarse en las piscinas.
• Monica Rocío (9/5): - La piscina es un punto bastante a destacar, bastante grande y limpia. Los precios de los almuerzos y las cenas son un poco caros, principalmente los mariscos. Los baños y vestidores externos estaban un poco sucios. Un poco difícil la comunicación con el personal ya que en booking no responden y por WhatsApp tardan demasiado.
• Einat (6/5): -
• Guancín (8/5): - La atención del personal de recepción es excelente. Su comunicación es muy frecuente con el cliente desde la reserva, siempre estuvimos en contacto y me ayidaron a resolver requerimientos puntuales en mi reserva. Late check out una maravilla y el ingreso a las instslaciones a partir de las 09 un plus! Personal de restaurante con poca experiencia, en la playa debería haber personal acompañando a los huéspedes, ya que es una playa por la que pueden pasar personas particulates con vehiculos que no necesariamente tengan las precauciones o respeten el lugar y la presencia de diferentes edades.
• Patricia (7/5): Mediocre in every sense - The place is ok, the best part is the pool. The rooms are not clean on a daily basis. The hotel is pretty much serviced by a young crowd and they had no idea how to do a good customer service. They were not helpful when asked about the stay and requesting an extra day of stay(reason why we decided to go to a different hotel the extra night we had so we didn’t have to deal with any of them. The food was awful, no flavor and nothing fresh. Although breakfast is included they will charge you for even butter(not included in the breakfast)???? Our room was not serviced and it was of course with sand on the floor. The drinks at the swim up bar were not good and after they serve you one drink the bartender would disappear for an hour each time. Lack of room cleanliness, the food, the service at the restaurant and reception.
• Julio Ovando (9/5): Buena atención del personal, amables, atentos. - Limpieza de habitación, piscina, playa. Camas incomodas por ser duras y sin pillowtop.
• Lesly (10/5): -
• Berta (8/5): Comodidad, tranquilidad - Cerca de la playa, tranquilidad Ninguno
• juan (10/5): Excelente - Todo muy bien
• Kenneth (9/5): Great place to get away from everything and relax. - This was a very nice hotel. The staff was extremely professional and friendly. The beach was fine, but you can't get in the ocean in this area as the waves are too rough. The food was fine. The pool was amazing. The location was very remote. There is nothing around it to see. Nothing is in walking distance. This is not a complaint, but rather a fact to be aware of. They play loud music all day, so be aware of that. It has a pool party vibe all day. The wifi is not good at all, so be prepared to use an e-sim if you are a foreign visitor or just unplug for a few days. You should be able to speak decent Spanish when you visit as a foreign traveler since it seemed like very few people speak English in this area. It is a great place to relax for a few days while traveling the Monterrico area. I would happily return to this hotel in the future.
• Krista (10/5): Exceptional - Great experience overall, great food, common areas are in great condition and team members are extremely helpful, seamless check in process. The rooms could be upgraded a bit - mirrors in not great state as well as amenity containers in the bathrooms.
• Perez (10/5): Exceptional - Everything! The food was great and comfortable price. Friendly staff all the way around and very helpful and attentive. Beautiful place and well kept.
• Astrid (10/5): Exceptional -
• Jin (9/5): Superb -
• Ennio (8/5): Very good -
• Dayana (10/5): Exceptional -
• Dennis (10/5): Exceptional -
• Vivian (7/5): Good - The place was ok, I have stayed at better places for the same price. The pool was good and the restaurant was good. The room set up, high prices for not very high quality.
• Ortiz (10/5): Excellent place for family vacation - Excellent!!! Food cost, but have a great taste and quality
• Maria (8/5): It was relax and fun! - The place is beautiful, clean rooms and delicious breakfast. The restaurant is very expensive, especially for the kids menu. I suggest placing two rolls of toilet paper in the bathroom, we were 6 people in the room, ran out of it and no one was available at night.
• Rafael (8/5): Very good -
• Eléonore (7/5): Good -
• Anonymous (10/5): great place, highly recommended! will definitely come back - open space great location! not a lot of attention from all of the staff at the pool bar… I had to wave them down several times to get a drink refill
• Charlie (7/5): Facilities were good. staff and improve on accomadating customers. We got a no from them many times. -
• Sergio (9/5): Superb -
• Ub3rm3nsch (8/5): Very good -
• Verified traveler (8/5): Lovely venue - Hotel El Faro is a beautiful hotel by the beach with a big swimming pool and a pool bar. The staff at the restaurant and bar were excellent and helpful. Also the cleaning staff was very nice and cooperative with cleaning hours. Our problem was the management of the hotel. The manager would not let all members of our group to check in to the hotel as the hotel had some connection problem with Expedia. Note: the room was reserved and payed a year in advance and the confirmation had been sent to the hotel. Yet this was made our problem, which we obviously could not solve as we do not work for Expedia. The manager also discarded agreements on prices to enter the pool (for friends staying outside of El Faro) and services included in the payed price. Without these problems, our stay would have been beyond expectations and the hotel would have been a true value for money.
• Pikkulinsku (6/5): Hieno hotelli merenrannassa - El Faro on tyylikäs hotelli meren rannassa, jossa on upea allasalue ja kivat puitteet muutoinkin. Henkilökunta on erittäin ystävällistä ja avuliasta. Hotellin manageri käyttäytyi todella tylysti: palveluehdot ja hinnat muuttuivat koko ajan ja tietysti asiakkaille huonoon suuntaan. Olimme tulleet viettämään hääjuhlaa, ja oli todella harmillista, kun hääpari joutui pahoittamaan mielensä juuri ennen seremoniaa johtajan ladellessa uusia ehtoja, joista hän ei ollut maininnut mitään aiemmin. Hotelli oli vähän eristyksissä, sillä lähimpään kylään on useita kilometrejä, ja olimme siis riippuvaisia paikan ravintolatarjonnasta ja tietty myös hintatasosta (joka oli vähintäänkin puolta kalliimpi kuin missään muussa vierailemassamme hotellissa), Meidän täytyi tullessa jättää omat juomat respaan, omien eväiden "salakuljetuksesta" langetettiin sakkorangasitus..
• Ilkka (8/5): Nice hotel... - Tykkäsin tästä paikasta. Korkeatasoinen hotelli jossa vietimme häitä. Puhdas, hyvä sijainti ja erinomaisen palvelualtis henkilökunta. Suosittelen. Ainoa joka häiritsi oli hotellin manageri joka tuntui joustamattomalta, epäluotettavalta ja kokolailla kireältä. Sovitut asiat pakkasivat muuttumaan kun tilanne tuli päälle.
• Verified traveler (10/5): Nice hotel on the beach, friendly staff. - I visited the hotel for my husband's birthday celebration and the staff made every detail I requested was special, everything was excellent!!
• Jorge (10/5): Exclusive Monterrico getaway - Beautiful and isolated modern-style hotel, with a large and clean infinite swimming pool right infront of the beach. Open spaces everywhere with ocean view, where the sound of the waves can be clearly heard.
• claudia (8/5): bonito ambiente - buenas instalaciones, piscina excelente, atención agradable.
• Andrea (8/5): Great family hotel - VERY remote and secluded - The pool at this hotel is AMAZING. We swam all day each day. There's a bar/restaurant and the food and drinks are good but pricey - by far the most we've paid in Guatemala. Make sure you've planned your transportation to/from in advance because arranging transportation is not something they do much of there (again unlike elsewhere in Guatemala). But, once I found a company, they happily called and made the arrangements. The beds were incredibly hard and you had to go to the office to switch out towels every time you needed a dry one - a small inconvenience, but drove me crazy. El Faro is clearly trying hard to be high end and the property is very nice, but there is no access to anything else unless you have a car. They didn't offer a shuttle or anything to the little town and the few other places we read about (and we didn't ask). They did stuff like mow the yard right by the restaurant the whole time we were eating breakfast. Again, a small thing, but there's a pricey meal that wasn't enjoyed. I got the feeling that we were among the very few who ever went there without their own car. The wifi is good. We loved the little porches off every room. We sat out there as much as possible. Fantastic view!
• jose roberto (10/5): Muy buena atencion - Pasamos unos dias muy agradables. Muy buena atencion de todo el personal. Lo unico que fallo fue el clima, pero algo que ustedes no pueden controlar.
• Luis (2/5): Hotel limpio, nuevo pero MUY CARO - Exagerado precio para las condiciones del hotel y la oferta de hoteles similares alrededor.
• Wendy (8/5): Hotel de lujo - Muy bonitas instalaciones y buen servicio
• Carlos (10/5): Excelente comodidad y atención - Excelente lugar la atención estuvo muy bien por parte del personal del hotel
• Sharon (8/5): New hotel close to the beach! - This hotel has great facilities and is family orientated. Like 10K away from the Monterrico town. Fair priced menu. Kids menu very nice too.
• Mario Humberto (8/5): Hotel de primera. Cerca de ciudad. - Hotel nuevo, muy bien diseñado, super moderno y acogedor. Limpio. Le falta personal para agilizar el servicio de restaurante que se tarda mucho, comida muy cara
• Enrique (10/5): Amazing - I actually had my doubts because the pictures looked incredible, we drove trough iztapa and into Monterrico when we first saw the El faro sign and we took a left into a dirt road in the middle of pashte fields, then we finally saw the huge gate, as the security guard lets us in the parking lot we started seeing how beautiful the hotel really was, not to mention the gorgeus front desk staff, the check in was the easiest and fastest I have ever experienced, as she showed us to our beautiful room, we walked through the pool area, at that point I knew I was gonna have a great time. The owners thought this out well, from the design to the towels and sheets, very nice place. They have a great food selection, but there still work to be done, they have the idea but they have to improve it, I ordered ahi tuna, they must of froze it and attempted to rapidly thaw it out by stick in the microwave, but that just cooked it, when this dish is well known for being served raw, but over all the food was good. I have to congratulate the bar tender at the pool, the guy just killed it with every drink I asked for, well made with quality liquor, mixers and made from scratch lime juice, best micheladas, margaritas and pina colodas I have ever tasted. The pool is huge and great for the whole family, i could be drinking, swimming, relaxing at the room's front porch or eating at the restaurant and always have my kids within site.
• Alberto (8/5): Gracia por las atenciones - Nos fue muy bien, sobre todo mi hija estuvo feliz, que es lo importante
• jaime (4/5): Beautiful on the beach but lacks modern amenities - For a hotel so far from central monterrico, it should have more things to do. The lack of wifi and tv and the seemingly unimportance the staff placed on not providing it was frustrating. An expensive hotel should be better prepared. One hour with some guy in our room TRYING to fix something that should have been done the night before we arrived. Really? There were 20 rooms available and we got put in the one that didn't work with no care at all about my 8 year old sons wants. I got told while checking out,"the room next door is available" Too little too late by then. it is perfect for those who want to do nothing but relax near a beach in a beautiful hotel, but not for those who expect technology as well.
• Verified traveler (10/5): Nice hotel beautiful pool, great food. - Went with my family and have a great weekend. After checkout at 1:00pm you can stay using the installations.
• Mario (10/5): Modern beach front hotel. - My family and I were happy to have enjoyed this contemporary hotel. Every one on the hotel staff deserves recognition for an excellent service. The pool design and social areas are well thought out and the rooms as well. Originally planned for a two night stay and we were really happy to add an extra night to our trip. You won't be disappointed.

Photos