Cosy Cottage Thermal Holiday Park

Location: 67-69 Whittaker Road, Rotorua, 3010, Rotorua, NZ

Star Rating: 2 Stars

Property Type: Holiday park

About this Property

Important Information

Policies

Check-in: 02:00 PM - 06:00 PM

Check-out: 10:00 AM

Instructions: The front desk is open daily from 9:00 AM - 6:00 PM. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. The front desk is staffed during limited hours.

Amenities & Facilities

• Arcade/game room
• Garden
• Luggage storage
• Wheelchair accessible
• Outdoor pool - seasonal
• Picnic area
• Hiking/biking trails nearby
• Television in common areas
• Arcade/game room
• Multilingual staff
• Front desk (limited hours)
• Grocery/convenience store
• Tours/ticket assistance
• Playground on site
• Free self parking
• Pool sun loungers
• Shared microwave
• Shared refrigerator
• Upper floors accessible by stairs only

Rooms Available

• Family Cabin, Private Bathroom

  1 Double Bed and 1 Twin Bunk Bed

  215 sq feet

  
  

  Internet - WiFi 25+ Mbps

  Entertainment - 32-inch flat-screen TV

  Food & Drink - Kitchen with refrigerator, stovetop, microwave, and cookware/dishware

  Sleep - Bed sheets

  Bathroom - Private bathroom, shower, towels, and soap

  Practical - Dining table; cribs (surcharge) available on request

  Comfort - Heating, portable fan, and fresh towels every 4 days

  Need to Know - Toothbrush and toothpaste not available

  Non-Smoking

  Max Occupancy: 4 (4 Adults)

  • Shower
  • TV
  • Refrigerator
  • Fan
  • Microwave
  • Private bathroom
  • Heating
  • Kitchen
  • Electric kettle
  • Stovetop
  • Toaster
  • Dining table
  • Toilet paper
  • Portable fan
  • Bedsheets provided
  • Soap
  • Toothbrush and toothpaste available
  • Toothbrush and toothpaste not available

• Comfort Cottage, 1 Bedroom, Private Bathroom

  1 Queen Bed, 1 Twin Bed and 1 Twin Bunk Bed

  323 sq feet

  
  

  Layout - Bedroom

  Internet - WiFi 25+ Mbps

  Entertainment - Flat-screen TV

  Food & Drink - Kitchen with refrigerator, stovetop, microwave, and cookware/dishware

  Sleep - Bed sheets

  Bathroom - Private bathroom, shower, towels, and soap

  Practical - Dining table; cribs (surcharge) available on request

  Comfort - Heating, portable fan, and fresh towels every 4 days

  Need to Know - Toothbrush and toothpaste not available

  Non-Smoking

  Max Occupancy: 5 (5 Adults)

  • Shower
  • TV
  • Refrigerator
  • Fan
  • Microwave
  • Private bathroom
  • Heating
  • Kitchen
  • Electric kettle
  • Stovetop
  • Toaster
  • Dining table
  • Toilet paper
  • Portable fan
  • Bedsheets provided
  • Soap
  • Toothbrush and toothpaste available
  • Toothbrush and toothpaste not available

• Economy Cabin, Kitchen

  1 Double Bed and 1 Twin Bunk Bed

  170 sq feet

  
  

  Internet - WiFi 25+ Mbps

  Entertainment - Flat-screen TV

  Food & Drink - Kitchen with refrigerator, stovetop, microwave, and cookware/dishware

  Sleep - Bed sheets

  Bathroom - Shared bathroom and towels

  Practical - Dining table; cribs (surcharge) available on request

  Comfort - Heating, portable fan, and fresh towels every 4 days

  Need to Know - Toothbrush and toothpaste not available

  Non-Smoking

  Max Occupancy: 4 (4 Adults)

  • TV
  • Refrigerator
  • Fan
  • Microwave
  • Heating
  • Kitchen
  • Electric kettle
  • Stovetop
  • Toaster
  • Dining table
  • Portable fan
  • Bedsheets provided
  • Shared outdoor bathroom
  • Toothbrush and toothpaste available
  • Toothbrush and toothpaste not available

• Basic Shared Dormitory, Shared Bathroom

  1 Twin Bed

  161 sq feet

  
  

  Internet - WiFi 25+ Mbps

  Entertainment - Flat-screen TV

  Food & Drink - Kitchen with refrigerator, microwave, electric kettle, and toaster

  Bathroom - Shared bathroom, soap, and toilet paper

  Practical - Cribs (surcharge) available on request

  Comfort - Heating, portable fan, and fresh towels every 4 days

  Need to Know - Shared accommodations, towels not available, bed sheets not available

  Non-Smoking

  Max Occupancy: 1 (1 Adults)

  • TV
  • Refrigerator
  • Fan
  • Microwave
  • Heating
  • Kitchen
  • Electric kettle
  • Toaster
  • Toilet paper
  • Shared accommodation
  • Portable fan
  • Towels not available
  • Shared outdoor bathroom
  • Soap
  • Toothbrush and toothpaste available
  • Toothbrush and toothpaste not available
  • Bed sheets not available

• Premium Apartment, 2 Bedrooms, Kitchen

  1 Queen Bed, 3 Twin Beds and 1 Twin Bunk Bed

  645 sq feet

  
  

  Layout - 2 bedrooms

  Internet - WiFi 25+ Mbps

  Entertainment - Flat-screen TV

  Food & Drink - Kitchen with refrigerator, stovetop, microwave, and cookware/dishware

  Sleep - Bed sheets

  Bathroom - Private bathroom, shower, towels, and soap

  Practical - Dining table; cribs (surcharge) available on request

  Comfort - Heating, portable fan, and fresh towels every 4 days

  Need to Know - Toothbrush and toothpaste not available

  Non-Smoking

  Max Occupancy: 7 (7 Adults)

  • Shower
  • TV
  • Refrigerator
  • Fan
  • Microwave
  • Private bathroom
  • Heating
  • Kitchen
  • Electric kettle
  • Stovetop
  • Toaster
  • Dining table
  • Toilet paper
  • Portable fan
  • Bedsheets provided
  • Soap
  • Toothbrush and toothpaste available
  • Toothbrush and toothpaste not available

• Basic Cabin, Kitchen

  1 Double Bed and 1 Twin Bunk Bed

  170 sq feet

  
  

  Internet - WiFi 25+ Mbps

  Entertainment - Flat-screen TV

  Food & Drink - Kitchen with refrigerator, stovetop, microwave, and cookware/dishware

  Sleep - Bed sheets

  Bathroom - Shared bathroom and towels

  Practical - Day bed and dining table; cribs (surcharge) available on request

  Comfort - Heating, portable fan, and fresh towels every 4 days

  Need to Know - Toothbrush and toothpaste not available

  Non-Smoking

  Max Occupancy: 4 (4 Adults)

  • TV
  • Refrigerator
  • Fan
  • Microwave
  • Heating
  • Kitchen
  • Electric kettle
  • Stovetop
  • Toaster
  • Dining table
  • Day bed
  • Portable fan
  • Bedsheets provided
  • Shared outdoor bathroom
  • Toothbrush and toothpaste available
  • Toothbrush and toothpaste not available

• Standard Apartment, 2 Bedrooms, Kitchen

  1 Double Bed, 2 Twin Beds and 1 Twin Bunk Bed

  538 sq feet

  
  

  Layout - 2 bedrooms

  Internet - WiFi 25+ Mbps

  Entertainment - 32-inch flat-screen TV

  Food & Drink - Kitchen with refrigerator, stovetop, microwave, and cookware/dishware

  Sleep - Bed sheets

  Bathroom - Private bathroom, shower, towels, and soap

  Practical - Day bed and dining table; cribs (surcharge) available on request

  Comfort - Heating, portable fan, and fresh towels every 4 days

  Need to Know - Toothbrush and toothpaste not available

  Non-Smoking

  Max Occupancy: 6 (6 Adults)

  • Shower
  • TV
  • Refrigerator
  • Fan
  • Microwave
  • Private bathroom
  • Heating
  • Kitchen
  • Electric kettle
  • Stovetop
  • Toaster
  • Dining table
  • Toilet paper
  • Day bed
  • Portable fan
  • Bedsheets provided
  • Soap
  • Toothbrush and toothpaste available
  • Toothbrush and toothpaste not available

Guest Reviews

• Wendy (8/5): - Pools were great
• Francesca (10/5): - We've been going to Cosy Cottage for years, both camping and in the cabins. It's clean, it's peaceful, we love waking up and enjoying the hot pools, and the proximity to everything in town. A must stay when in town.
• Natalie (10/5): - Cabin was so warm and clean the staff were so friendly our son loved the hot pools. We will absolutely be back
• Stephen (10/5): - Thanks for having us stay. Such a great place. We will be back!
• Stan (8/5): - Location; staff; pools
• Emma (8/5): - Loved our stay!
• qiaoqiao (10/5): - Good choice for trip.
• Fergus (10/5): - Just what I needed for the night, thanks
• Maude (8/5): - the room was nice
• Richie (10/5): - The please was clean and awesome
• Ani (8/5): - Good rooms and really good property
• Ani (2/5): - Can’t get new towel if you stay more than 1 night you have to pay 2-3 dollars to swap for a new towel bad communication with customers
• Diane (6/5): - I mean what you would expect at a park that offers this how ever the play ground is super dangerous and needs to be replaced asap.
• Andy (10/5): - Good
• Shaun (8/5): - Amazing area with lots of hot springs and Māori culture. Convenient for the city centre and the room we had cooking facilities but there is a shared toilet. Toilet facilities were fine and the campsite felt safe. Would stay here again.
• Liam (10/5): - Great location to stay in Rotorua. Far from the smell of the thermal vents and the room and its amenities were perfect.
• Timothy (8/5): - It was very clean and nice. We would definitely stay here again. Staff was very friendly and helpful. We enjoyed our stay
• Tracey (8/5): - Decent for the price.
• Michael (8/5): - Nice spot
• Amanda (6/5): - Okay place to stay
• Jorinde (10/5): - We really enjoyed private, quiet, garden setting. Spas and pool were lovely and clean. Beds were comfy On the downside, shower pressure was low and water not hot enough. Our milk and drinks froze. Someone else parked in our spot on last night. There was no cleaning and on new towels given over three day stay.
• Craig (8/5): - The room was basic but clean. Great cooking facilities in room and also a thermal hangi. The pool is ok and the thermal spas too.
• Sue (10/5): Good budget accomodation - Comfortable cabin good value for money. Very poor internet and only 300mb free. Unusual as every where has free unlimited internet.
• Antony (8/5): - .
• Penny (6/5): - Was a lovely quiet spot to stay, beds were a bit too hard Fan great for the hot humid days & nights Pool good for a dip on a hot day to cool off Friendly staff.
• Rafael (10/5): Clean and great location. - Great location just behind the lake. The cabin was very clean and had everything we needed. Front desk was very helpful. You are in Rotoura so please take advantage of the outdoor steam oven! You can get a Dutch oven from the front desk to cook with. Definitely will be staying here on our next trip.
• Bhumika (8/5): - Hot water beach and hot pools are the best part.property was neat and tidy. It would be great if some milk or cream provided for coffee and tea. But everything else was great👍
• inderjeet singh (8/5): - nothing
• Sheryl (8/5): - Very cosy cabins, a welcome relief from the rain that fell the whole time we were in Rotorua . Loved the decent kitchen in the cabin. Very quiet, Linen & towels were supplied which you don't usually get with cabins. Would definitely stay again. Only comment: some hooks in the area containing 2 hot pools would be handy. There was nowhere out of the rain to hang a towel.
• Ants (10/5): - All good
• John (2/5): - No toilet/shower in room i was led to believe online had those facilities. Had to pay an extra $180 for the 3 night stay id already paid $350 for to get amenities and not have to walk out doors to toilet/shower. Buildings inside and out were like something out of a kids christian camp. Hot water was inconsistant. Never again
• Gurvinder And Prabhjot (4/5): - 👎👎👎👎
• Chiquita (8/5): - I liked that they had hot pools which were absolutely lovely. However i didnt realise the toilet and showers were shared and u had to leave your room to get to them.
• Jacqueline (8/5): - Couldn’t figure out how to work the heater and was quite cold during the night. Appreciated the fact that we had our own allocated park , and our cabin was close to the toilets / showers which was convenient. Spa was lovely and nice size room .
• Toni (8/5): - Comfy bed
• Chris (8/5): - Liked the pool and hot pools
• Rachael (8/5): - Nice quiet location, close to town
• Maggie (10/5): - It’s a very clean and fully equipped accommodation. Definitely recommend and will come back next time. The host is very friendly and helpful. Absolutely family friendly accommodations.
• Gaurav (8/5): - Hangi oven was a good experience to try,Three hot pools were great to enjoy but there is a limited access to these pools kitchen and swimming pool to enjoy which can be worked on.Staff was cooperative.Overall experience was good.
• Gurpreet (2/5): - Nothing we liked . I will never ever book with wotif
• Kamal (8/5): - There was a suffocation because of small room Also fan having problem to move around the room
• Barby (10/5): - The property was very clean, tidy and staff were very accomodating. The facilities were ideal, and only 2 min walk to the lake. They also have Hangi cooker available for hangi, steamed Fish, Mussels etc - Excellent and worth the money.
• Paul (8/5): - Great basic accommodation very convenient to many things in Rotorua. Has own thermal pools which is a plus.
• Rachael (10/5): - The facilities and grounds were very well maintained, safe,clean and tidy. Special thanks to Andrew and his wife for being helpful and very welcoming. Absolutely enjoyed my stay and will definitely go back and stay again..
• Leiana (2/5): - lady at front desk was rude and intolerable, room was an absolute hole
• Katherine (10/5): - Clear communication, fast and friendly with no issues. The cabin was clean and warm when we got in, this was very much appreciated as we got in very late and with two young children.
• Verified traveler (4/5): - When I booked economic cabin room, it was 35sm2 and shower. But the property staff noticed me cabin with toilet with 20 sm2 shared shower. So Expedia and property owner have the same responsibility to correct online ad content so that future customers have the credible information. TV and Wifi was also not reliable.
• Verified traveler (8/5): - 2回目の利用です。ロトルアで遊ぶには立地が便利で良いです。今回7月だったので共同のホットプールは部屋から離れている為利用しませんでした。水着を着たまま風呂に入り、バスタオルを巻いて部屋へ戻るとこの時期は完全に身体が冷えてしまい、全く意味がありません。風呂場に脱衣所があると有難いです。お値段、清潔度はほどほど、場所も便利なので気に入ってます。
• Verified traveler (8/5): - Loved the hot pools/spas. Bed was a littlr uncomfy for me. But overall really enjoyed my stay.
• Verified traveler (8/5): - Loved the hangi oven and mineral pools
• Verified traveler (8/5): - Hot pools, swimming pool, shared use hangi oven, kitchen etc was good. Would be great if all rooms had attached bathroom.
• Verified traveler (10/5): - Really enjoyed the hot pools, hot water beach and the steam oven- put all meat and veges into a pot and 3.5 hrs later you ha e a delicious meal. Location close to town.
• kingsley (8/5): - we like all pools and property close to the beach.no A/C
• Verified traveler (10/5): - It qas nice and clean motel. Nice place to stay. Good service.
• Linda (8/5): - Had all we needed for our stay good bbq area Room clean and tidy
• Jo (2/5): - Not as clean & bright as the online pics...very disappointed. Over priced!! Would'nt recommend or stay again
• Verified traveler (4/5): - Our room was like a sauna, super hot. Couldn't work out the
• Karma (10/5): - Great place to stay. Nice facilities and close to town. Highly recommended.
• Ümit (8/5): - Stayed in a basic cabin. Overall good value. Staff very friendly and helpful. One thing that would be helpful is some rails to hang wet towels. Would definitely stay again.
• Melanie (8/5): - I loved this place! Although basic, has everything you need for a comfortable and enjoyable stay. Hot pools ensure a fantastic night's sleep
• Jess (10/5): - Service was great loved the hot pools and swimming pool
• Geoff (8/5): Relaxing - Very comfortable, rooms excellent, all amenities needed. Enjoyed hot pools.Just wish I had more time.
• Verified traveler (2/5): Worst night of 2-week vacation - Due to extenuating circumstances (one of which was food poisoning), my daughter and I arrived very late. We were surprised to learn there was no bathroom in our room and spent a miserable night running to an outdoor bathroom. They also only put a top sheet on one bed. When I asked about this the following day, I was told since we only booked for two people, they only made up one double bed. Per the main discussion, on the site and in our email, we called to let them know we would be late. It was then we were told there is a $10/ hour Late fee (this is in the small print at the bottom of the web site). We were also required to clean our own room or be charged another $150 (twice the cost of the room).
• Jess (4/5): - Nothing unique. Wifi is only 300mb and have to purchase voucher after. Parking is too tight
• Lucy (10/5): Very nice - Nice comfortable well equipped rooms. Loved the geothermal cooking facilities and access to geothermal warm sand beach. I recommend this place
• Mark (10/5): - The only criticism was that the provided sofa was very threadbare.
• Verified traveler (8/5): - Great little low cost accommodation
• Verified traveler (10/5): - Comfortable, convenient and affordable. Kids loved the pool. Stayed in the two bedroom motel unit and sizeable enough for three adults and three kids. Would stay again.
• Verified traveler (8/5): Nice place but expensive tax and admin fees - Family owned Little property. Well kept units with clean facilities. Thermal spas are clean and hangi steam oven was interesting and clean. Mud pond was closed off for safety. Easy access to back lake. Only thing was the tax and administration fees is 70% extra of the per day cost. Making it not as value for money.
• Verified traveler (8/5): - Weekend stay only not long enough everyone enjoyed their stay Highly recommend for families Handy location central to everything cabins were clean Loved the thermal cooking Only downfall children’s park needs a little TLC Overall excellent getaway
• Verified traveler (8/5): - Excellent facilities and value for money for a holiday park. Will absolutely stay again!
• Verified traveler (10/5): - Loved this place. The thermal pools on site were a real treat and only a short distance into the town centre. Excellent location.
• Verified traveler (10/5): - Great space, great pools and place to relax with the family
• Verified traveler (10/5): - Location was very easy to commute to and from. Nice distance to lake.
• Verified traveler (8/5): - Fabulous to see boiling mud pools on the property, loved the hangi cooking facility.
• SG (8/5): - Too hot in the room. No a/c. Fan wasn't working. Everything else was fine
• Verified traveler (10/5): - Was an absolutely lovely lady on reception who was very welcoming the moment she saw me even when she was attending to someone else and we to an upgrade to have our own bathroom which is a super bonus with two younger kids and the entire place was lovely even in the rain. Overall lovely stay easy prices and wonderful warm pools.
• Verified traveler (8/5): - We just love the mineral spa pools. Refusal to supply milk with a motel unit was a big minus for an otherwise lovely stay. Motel unit excellent despite the rather aged appearance of the accomodation/ camping complex.
• Stacey (10/5): - Room was a great size. Bed was comfy and cosy. Hot pools were lovely and would highly recommend them.
• Verified traveler (10/5): - Spa baths.... Awesome staff friendly rooms are clean
• Verified traveler (8/5): - Very nice place close to the lake, close to downtown area, a little bit more smaller than expected, overall good place to spend the night.
• Verified traveler (8/5): - The entrance and exit is on the opposite side of the rd really didnt make sense. The cabin was clean which was great
• Verified traveler (10/5): - Second stay at Cosy Cottage, and this most recent stay was as brilliant as the first. Great facilities, great location, great staff.
• Bernadette (10/5): - Such a really comfortable warm cabin and loverly park like surroundings.
• Verified traveler (8/5): - The rooms are nice as shown in the pictures. The kitchenette was good to have as well. However the toilets are not connected to the building we were in. Because it was raining we had to walk in the rain to the showers.
• Verified traveler (6/5): - The thermal pool and cooking area we’re awesome. But you only got 300mb of data and most of the time it wouldn’t load the internet.
• Dines (6/5): - Location,thermal pool ok but property ,wifi only 300 mb and can’t connect,disturbing sound from attached room and no aircon as it’s cold,terrible
• Sam (4/5): - Having to clean your own dishes is ridiculous that’s why u pay so much money and the beds were itchy as
• Verified traveler (10/5): - Would have been great to have a toilet in the room..
• Verified traveler (8/5): - I loved the mineral pools on the property, the check in staff member was extremely helpful.
• Verified traveler (8/5): - Walkable to town, unique atmosphere. Campground living, no bathroom in every suite, but only one downside to this place
• Verified traveler (6/5): - No aircon in cabins so was hot for sleeping even with fans running. Free internet had capacity problems with only 50% occupancy.
• Verified traveler (8/5): - close to town, good accommodation options and friendly staff.
• Charith (10/5): - The property is tucked away from the hustle and bustle of the town but still close to anything you wanted to do. Quite well accessible to groceries and restaurants. Facilities are great. The staff were very accommodating to our late check in, which was appreciated.
• CK (8/5): - Overall the facilities are good to us. However, the lake flies are trouble maker.
• Verified traveler (8/5): - Well located and has good range of facilities. Property shows signs of needing (deferred) maintenance.
• Mdm (6/5): - The cleaness was reasonable but the staff are not friendly
• Aaron (8/5): - Great basic accommodation that fulfilled all our needs. Close to everything, pool, mineral baths, and hot beach were great. Kitchen worked well and was properly stocked. Beds were comfortable. Good value.
• Vincent (10/5): Great holiday park - Great little holiday park. Toilets are communal but has its own hangi, swimming pool and thermal hot pools.Wish we could have stayed longer.
• Verified traveler (6/5): - Hot water beach and staff really nice but not bvery clean

Photos