New d'Dhave Hotel
Location: Jalan Berok Kurao Pagang, Nanggalo, Siteba, Padang, 25147, Padang, ID
Star Rating: 3 Stars
Property Type: Hotels
About this Property
Modern Amenities and Services - Enjoy a seamless stay with complimentary Wi-Fi, a reception hall, and convenient dry cleaning services. A 24-hour front desk ensures all your needs are met promptly.
Delicious Dining Options - Indulge in authentic Indonesian cuisine at Dara restaurant or opt for in-room dining with room service. Start your day with a buffet breakfast available daily.
Comfortable Accommodations - Relax in one of the 39 air-conditioned rooms with LED TVs, free Wi-Fi, and private bathrooms with complimentary toiletries. Feel at home with the provided amenities like desks and complimentary bottled water.
Embrace a delightful stay at New d'Dhave Hotel, where convenience meets comfort and hospitality. Book now to experience the perfect blend of modern amenities and traditional hospitality.
Important Information
Make use of convenient amenities, which include complimentary wireless internet access and a reception hall.
Policies
Check-in: 02:00 PM - 12:00 AM
Check-out: 12:00 PM
Instructions: Front desk staff will greet guests on arrival at the property.
Amenities & Facilities
- Free WiFi
- 24-hour front desk
- Breakfast available (surcharge)
- Free newspapers in lobby
- Wheelchair accessible parking
- Free self parking
- Airport transportation - pickup (surcharge)
- Reception hall
- Wheelchair-accessible van parking
Rooms Available
-
Dhave Suite
1 King Bed and 1 Double Sofa Bed
258 sq feet
Internet - Free WiFi
Entertainment - 24-inch LED TV
Food & Drink - Refrigerator, room service (limited hours), and free bottled water
Bathroom - Private bathroom, shower, slippers, and free toiletries
Practical - Desk and phone; rollaway beds (free) available on request
Comfort - Air conditioning and daily housekeeping
Smoking
Max Occupancy: 2 (2 Adults)
- Shower
- TV
- Telephone
- Air conditioning
- Refrigerator
- Desk
- Private bathroom
- Slippers
- Bottle of water
- Room service (limited hours)
- Daily housekeeping
- Free WiFi
- Smoking
-
Deluxe Room, 1 Bedroom
1 Double Bed OR 2 Twin Beds
215 sq feet
Internet - Free WiFi
Entertainment - 24-inch LED TV
Food & Drink - Room service (limited) and free bottled water
Bathroom - Private bathroom, shower, slippers, and free toiletries
Practical - Desk and phone
Comfort - Air conditioning and daily housekeeping
Need to Know - No rollaway/extra beds available
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Shower
- TV
- Telephone
- Air conditioning
- Desk
- Private bathroom
- Slippers
- Bottle of water
- Room service (limited hours)
- Daily housekeeping
- Free WiFi
- No rollaway/extra beds
-
Superior Room
1 Double Bed OR 2 Twin Beds
194 sq feet
Internet - Free WiFi
Entertainment - 24-inch LED TV
Food & Drink - Room service (limited) and free bottled water
Bathroom - Private bathroom, shower, slippers, and free toiletries
Practical - Desk and phone; rollaway beds (free) available on request
Comfort - Air conditioning and daily housekeeping
Smoking
Max Occupancy: 2 (2 Adults)
- Shower
- TV
- Telephone
- Air conditioning
- Desk
- Private bathroom
- Slippers
- Bottle of water
- Room service (limited hours)
- Daily housekeeping
- Free WiFi
- Smoking
-
Junior Suite
1 Twin Bed and 1 Double Sofa Bed OR 1 Double Bed and 1 Double Sofa Bed
237 sq feet
Internet - Free WiFi
Entertainment - 24-inch LED TV
Food & Drink - Room service (limited) and free bottled water
Bathroom - Private bathroom, shower, slippers, and free toiletries
Practical - Desk and phone; rollaway beds (free) available on request
Comfort - Air conditioning and daily housekeeping
Smoking
Max Occupancy: 2 (2 Adults)
- Shower
- TV
- Telephone
- Air conditioning
- Desk
- Private bathroom
- Slippers
- Bottle of water
- Room service (limited hours)
- Daily housekeeping
- Free WiFi
- Smoking
Guest Reviews
- Verified traveler (4/5): not for tourist - No nearby restaurant, just dine in at the hotel's restaurant
During check in, the staff urge me to upgrade the room, of course more expensive than what i've paid during online booking.
After check in, i asked for extra towels, the staff said they will give only 1 towel. I said "I paid for 4-guest room, so how come we can only have 3 towels?" and finally, they gave us 2 extra towels. lol
- Verified traveler (6/5): Ok for a week while we found a home. - Staff were friendly, courteous and helpful, even where language was an issue.
- Ahmad (6/5): Lots of Complaints - Overall not too bad, the staff are very hospitable and will do their best to make you feel welcome.
But too many things went wrong:
1- Wrong hotel location on Hotels.com and linked to the wrong Trip Advisor entry. I spent 2 hours under the rain, looking for the new hotel, and with flooded streets, I can tell you this really wasn't fun, especially when no one was answering the phone. So call well ahead before your trip to get the correct address.
2- Receptionist said restaurant closes at 10pm. When I went to the restaurant to eat at 7.45pm, the waiter said they were already closed at 8pm. When I showed him the time, he said the kitchen staff had already gone home. Pretty rude I must say. I complained to reception and the Manager in charge was quick to intervene. I ended up having a Spaghetti Bolognaise with complementary fruit dessert.
3- At 7pm, there was noise coming from the room above. Somebody moving furniture and hammering. I complained, and the noise did diminish but did not disappear. By 10pm, the noise was still there and i couldn't sleep. There were maintenance workers doing something on the 3rd floor. AT 10 PM!!!! I complained again and the noise stopped.
4- Room was not very well cleaned. I even found an empty cigarette box on one of the shelves. Towels were stained as well.
This property does not accept credit cards, only cash.
Photos