Arsela Hotel Pangkalan Bun

Name: Arsela Hotel Pangkalan Bun
Address: Iskandar No.15, Pangkalan Bun, id

Location: Iskandar No.15, Pangkalan Bun, id

Star Rating: 2 Stars

Property Type: Hotels

About this Property

Modern Comfort and Convenience

Arsela Hotel Pangkalan Bun offers a comfortable stay with its air-conditioned rooms featuring free WiFi and private bathrooms. Guests can enjoy entertainment and room service during their visit.

In-Room Amenities

Each room is equipped with a flat-screen TV, satellite channels, a kettle, and free toiletries for convenience. The hotel provides bed linen and towels for a cozy stay.

24-Hour Front Desk Assistance

The hotel's front desk staff are fluent in English and Indonesian, ensuring seamless communication for guests. Enjoy a hassle-free stay with their round-the-clock service.

Experience relaxation and top-notch service at Arsela Hotel Pangkalan Bun. Book your stay now for a memorable experience.

Important Information

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Policies

Check-in: 01:00 PM - 12:00 AM

Check-out: 12:00 PM

Amenities & Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Luggage storage
Express check-in/check-out
Fax/photocopying
Soundproof rooms
Ironing service
Car hire
Shared lounge/TV area
Kid meals
Outdoor furniture
Coffee Shop on site
Fruits
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
Hand sanitizer in guest room and key areas
Cashless payment available
Fire extinguishers
First aid kit available
Sanitized tableware & silverware
Contactless check-in/check-out
Guests can opt-out any cleaning services during stay
Smoke alarms
Shared stationery like menus, pens are removed
Guest room sealed after cleaning
Physical distancing in dining areas
Food delivered to guest room
CCTV outside property
Process in place to check health of guests
Access to health care professionals
24-hour security
Delivered food - securely covered
Security alarm
Thermometers for guests provided by property
Key card access
Television in common areas
Front desk (limited hours)
Express check-in
Free wired internet
Offsite parking discounted rates available
Internet access
Housekeeping on request
Reception hall
Japanese garden
Vegetarian menu options available

Rooms Available

Deluxe Room, 1 King Bed

1 King Bed
322-sq-foot room with garden views

Internet - Free WiFi
Entertainment - 32-inch LED TV with cable channels
Food & Drink - Coffee/tea maker, electric kettle, room service (limited hours), and free bottled water
Sleep - Premium bedding, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, slippers, and a shower with a rainfall showerhead
Practical - Desk and wardrobe or closet; rollaway beds (surcharge) available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking

Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Shower
- TV
- Air conditioning
- Desk
- Private bathroom
- Slippers
- Electric kettle
- Wardrobe or closet
- Bidet
- Bottle of water
- Room service (limited hours)
- Daily housekeeping
- Premium bedding
- Blackout drapes/curtains
- Free WiFi
- Rainfall showerhead
- Bedsheets provided
Superior Room, 1 King Bed

1 King Bed
215-sq-foot room with garden views

Internet - Free WiFi
Entertainment - 32-inch LED TV with cable channels
Food & Drink - Coffee/tea maker, electric kettle, room service (limited hours), and free bottled water
Sleep - Premium bedding, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, slippers, and a shower with a rainfall showerhead
Practical - Desk and wardrobe or closet; rollaway beds (surcharge) available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking

Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Shower
- TV
- Air conditioning
- Desk
- Private bathroom
- Slippers
- Electric kettle
- Wardrobe or closet
- Bidet
- Bottle of water
- Room service (limited hours)
- Daily housekeeping
- Premium bedding
- Blackout drapes/curtains
- Free WiFi
- Rainfall showerhead
- Bedsheets provided
Superior Double Room

Featuring free toiletries, this double room includes a private bathroom with a walk-in shower, a bidet and slippers. The air-conditioned double room features a flat-screen TV with cable channels, soundproof walls, a tea and coffee maker, a seating area as well as garden views. The unit has 1 bed.

Max Occupancy: 4 (2 Adults)
- Coffee/tea maker
- Shower
- TV
- Telephone
- Air conditioning
- Desk
- Seating Area
- Toilet
- Private bathroom
- Slippers
- Satellite channels
- Additional toilet
- Sofa
- Tile/marble floor
- Electric kettle
- Wardrobe or closet
- Bidet
- Linen
- Entire unit located on ground floor
- Drying rack for clothing
- Toilet paper
- Child safety socket covers
- Bottle of water
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Hypoallergenic pillow
- Key card access
Deluxe Double Room

Offering free toiletries, this double room includes a private bathroom with a walk-in shower, a bidet and slippers. The spacious air-conditioned double room offers a flat-screen TV with cable channels, soundproof walls, a tea and coffee maker, a seating area as well as garden views. The unit offers 1 bed.

Max Occupancy: 4 (2 Adults)
- Coffee/tea maker
- Shower
- TV
- Telephone
- Air conditioning
- Desk
- Seating Area
- Toilet
- Private bathroom
- Slippers
- Satellite channels
- Additional toilet
- Sofa
- Tile/marble floor
- Electric kettle
- Wardrobe or closet
- Bidet
- Linen
- Upper floors accessible by stairs only
- Drying rack for clothing
- Toilet paper
- Child safety socket covers
- Bottle of water
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Hypoallergenic pillow
- Key card access
Deluxe Twin Room

Providing free toiletries, this twin room includes a private bathroom with a walk-in shower, a bidet and slippers. The air-conditioned twin room provides a flat-screen TV with cable channels, soundproof walls, a tea and coffee maker, a seating area as well as garden views. The unit offers 2 beds.

Max Occupancy: 4 (2 Adults)
- Coffee/tea maker
- Shower
- TV
- Telephone
- Air conditioning
- Desk
- Seating Area
- Toilet
- Private bathroom
- Slippers
- Satellite channels
- Additional toilet
- Sofa
- Tile/marble floor
- Electric kettle
- Wardrobe or closet
- Bidet
- Linen
- Upper floors accessible by stairs only
- Drying rack for clothing
- Toilet paper
- Child safety socket covers
- Bottle of water
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Hypoallergenic pillow
- Key card access
Superior Twin Room

Providing free toiletries, this twin room includes a private bathroom with a walk-in shower, a bidet and slippers. The air-conditioned twin room provides a flat-screen TV with cable channels, soundproof walls, a tea and coffee maker, a seating area as well as garden views. The unit offers 2 beds.

Max Occupancy: 4 (2 Adults)
- Coffee/tea maker
- Shower
- TV
- Telephone
- Air conditioning
- Desk
- Seating Area
- Toilet
- Private bathroom
- Slippers
- Satellite channels
- Additional toilet
- Sofa
- Tile/marble floor
- Electric kettle
- Wardrobe or closet
- Bidet
- Linen
- Entire unit located on ground floor
- Drying rack for clothing
- Toilet paper
- Child safety socket covers
- Bottle of water
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Hypoallergenic pillow
- Key card access

Guest Reviews

Adelina (9/5): - Spacious rooms
David (8/5): Nice place for a night - Very convenient for one night after arriving in Borneo and before getting on the Klotok tours The room was dark. The blinds were not covering the whole window, which was in front of the garden, so we had to keep them down all the time for privacy
Julie (6/5): -
Cogollos (9/5): -
Jan (7/5): - Great and helpful staff :) nice breakfast in a cozy garden. Basic rooms and central location on the main road. Pretty dark and outdated rooms.
Neville (8/5): Top - Kalimantan architecture hotel with bags of character and a lovely garden to have breakfast in the morning. So much better than a sterile modern hotel options if traveling to Pangbun WiFi needs some improvement.
jill (9/5): - I really liked what I believe was the traditional Indonesian style of the whole hotel and the beautiful calm tropical garden with a carp pond and fountain and lots of different places to sit. The restaurant had really good service and food and our room was cool, clean and peaceful. The staff were really friendly and helpful. The hotel was quite a long way from other possible things to do in pangkalan bun like visiting the yellow palace and the River
Maud (7/5): X - X X
Larissa (9/5): -
Gerda (9/5): -
Vittoria (7/5): - Camera grande con vista sul bellissimo giardino. Personale molto gentile e disponibile. Non offre una colazione internazionale ma ho apprezzato la postazione dove ti preparano le uova sul momento. Il bagno non era pulitissimo e la doccia era intasata.
Simon (9/5): - Le personnel et l'emplacement. Très belle cour intérieure.
Hugo (9/5): -
Larissa (9/5): - Tolle Architektur und schöner Garten. Zimmer sehr sauber und Betten komfortabel. Wir konnten schon früher einchecken.
Flavia (8/5): - Posizione e servizi Nulla
Frederik (7/5): - Sehr gute Lage zum Flughafen, etwas abseits des Stadtzentrums, schöner und ruhiger Garten, großes Zimmer, hilfsbereites Personal. Verhältnismäßig einfach, aber in Ordnung.
Michael (9/5): -
Michael (9/5): -
Michael (9/5): -
Nicole (8/5): -
Anthonius (8/5): -
Trevor (9/5): -
Anthonius (8/5): - Locatie en ambiance Niets
Samuel (10/5): -
Tania (10/5): -
du Mesnil (9/5): -
Grant (8/5): Arsela a very short stay. - They allowed me to check in early as my orangutan trip ended quicker than I thought. I wasn't able to stay long due to issues with my flight. But from what I saw the hotel seems clean and well maintained and I can't complain about the staff helping me. There was nothing that I saw to make me doubt staying here.
philippe (9/5): -
Siglinde (9/5): Sehr entspannend - Frühstück war lecker und die Speisen waren auch warm .|.
Tiziano (9/5): Borneo .tappa di arrivo e partenza - Disponibilità per ogni situazione Niente
Nazes (9/5): Very satisfied and will stay again if I'm there. - Huge room in the best part of town. Clean and had all the amenities. Staff were very helpful. Excellent ambience with big garden at the back. They serve early breakfast for people like me who had to catch an early flight. Nothing I can think about.
Kirsten (8/5): - Sehr schöner Garten
Frédéric (10/5): Un bel endroit charmant - L’aspect traditionnel et le jardin au calme Pas de piscine
Tania (9/5): Bel posto - Posizione stratega vicino all’aeroporto ed al porto per le partenze in barca nel Borneo Devo dire bella , mancava solo il frigo in camera
Frédéric (9/5): Bien situé et reposant - L’architecture locale adaptée le jardin reposant
Alessia (10/5): Ci tornerei - Molto gentili e disponibili, abbiamo utilizzato il servizio di lavanderia e siamo rimasti estasiati, i vestiti profumavano tantissimi. A cena abbiamo usufruito anche del servizio in camera, il cibo era ottimo
Alessia (10/5): Siamo stati benissimo - Personale molto disponibile e gentile
Carlos (9/5): Sencillo, acogedor y con todos los servicios - Un hotel sencillo y muy acogedor, bien ubicado en Pangkalan Bun
Alan (8/5): Great value. - The staff were very kind. The restaurant was great. You can’t beat the value for the place. Unfortunately we had loud neighbors who were disrespectful. The staff tried to help with this situation.
de Boer (9/5): -
Keith (9/5): Very comfortable -
Maria (8/5): Kiva hotelli lähellä lentokenttää - Lähellä lentokenttää, kiva henkilökunta ja hieno rakennus. Ravintolassa rajallinen määrä kasvisvaihtoehtoja.
Lynn (6/5): - El hotel está muy cerca del aeropuerto, una estadía de una noche es perfecta para partir al día siguiente al avistamiento de orangutanes. El hotel es grande pero necesita un poco de mantenimiento. Nuestra habitacion era grande y tenía todo lo necesario. El desayuno es increíble en la zona del jardín. Teneniendo en consideración que la zona es muy húmeda, las habitaciones huelen mucho a moho. A las 5 am te despierta el imán y el personal aunque muy simpáticos en su mayoría no hablan inglés, hiaciendo muy difícil comunicarse.
Magdalena (7/5): -
Madila (7/5): Good for short stay, convenient for pick up by agent - Breakfast Old room , mosquito
ricco (8/5): -
Claudia (10/5): Excelente estancia . Muy buen hotel . Atención 10/10 - Buen servicio , todo muy limpio . Desayuno variado y rico. Todo muy confortable . Todo el personal muy atentos . Rico restaurant Que no tengan habitaciones triples . Tuvimos que dormir separados con mi hija y marido
Marcel (7/5): - Gute Lage, freundliches Personal Frühstück war ok
Bernadeta (10/5): Would recomend it…. -
Jan (9/5): Wery nice accomodation 10minutes away from airport - Clean room with aircon and good breakfast Wifi wasnt working during night.
Gildas (8/5): Valid gateway to Tajun Putin park - The rooms upstairs are much bigger and nicer than the ones on the first floor, definitely worth it to upgrade. Breakfast is the garden is nice. Nice staff. Our neighbor were quite noisy and we could hear everything.
Romina (10/5): - Das Personal war sehr nett, tolle Zimmer, viel Platz, bequemes Bett
Sian (8/5): - The staff were really helpful allowing is to check in early and providing some information on where to eat. Even though there was plenty of choice for breakfast, there wasn't much that suited our dietary requirement. Mostly regional food, very little healthy options such as fruit, yogurts, healthy cereal etc. Coffee was also cold and not to our liking.
Àngels (5/5): - Lloc correcte per una nit. Sense personalitat i en entorn poc acollidor.
Raul (9/5): -
Birgitte Glejborg (9/5): -
Romina (10/5): - Sehr nettes und hilfsbereites Personal. Ein sehr schönes Hotel. Die Zimmer sind groß und sehr schön eingerichtet. Das Bett war sehr bequem. Danke!
Nurcahya (8/5): -
Kamelia (9/5): -
Ivan (10/5): -
Paula (7/5): - Estaba bastante bien El olor a humedad
Rachel (6/5): Nice place for a short stay 😊 - Nice garden, comfy beds WiFi didn’t work in the rooms, had to go to restaurant to use it.
Brett (10/5): nice place, good people, no pool if you are looking for that. - staff, in-house resturant.
Wim (8/5): - Kamer was prima. Waterkoker met thee en koffie waren aanwezig. Airconditioning werkte prima. Tv aanwezig met voldoende kanalen. O tijd herl eenvoudig
Loris (10/5): -
Renee (8/5): Very helpful staff and nice garden setting. - Staff were very helpful. As we got a morning flight in, we were able to check in after a short wait. It was a lovely garden setting. We had two rooms, hot water seemed to work in one but not the other. Also, no hand soap, you have to step into the shower to use the shower soap, it would be good if they had refillable soap near the sink as well.
Renee (8/5): -
Małgorzata (8/5): Miły hotel na jedną, dwie noce - Bardzo miły hotel i pyszne śniadanie. Nie mam żadnych uwag
Ana (10/5): -
Marlen (5/5): -
Edoardo Perseghini (10/5): - Beautiful hotel built entirely in wood. Very friendly staff, beautiful garden, and great restaurant with indonesian and western options.
Karin (8/5): - De kamer was, zeer netjes Matras was niet allerbeste
alice (10/5): -
Francisco Jose (9/5): - Desayuno muy completo. Aunque la gente se queje de que no es occidental… tienes que saber que no estas en España y te tienes que adaptar un poco. La habitacion estaba limpia. En recepción se encargaron de mandar nuestra ropa a una lavandería y al dia siguiente la teníamos preparada.. fue maravilloso.
Anya (8/5): A great choice prior to jungle trip. - Very friendly staff. Great room service. AC and Internet could be improved.
Jasmine (10/5): Perfetta - Ottimo punto di partenza per le escursioni. Pulita e ben tenuta. Ottimo e veloce servizio lavanderia Niente
Alex (9/5): -
Valentina Marccuccio (10/5): Pace e relax - Tutto perfetto. Consigliatissimo
Grzegorz Macurek (9/5): - Śniadania mogłyby mieć trochę większy wybór
bkattaline (8/5): Calidad precio bueno - Limpio, bonito y cómodo. La atención del personal buena. No hubo nada malo
Federico (8/5): -
Elia (9/5): - Frühstück im Garten sensationell, großes Zimmer, sehr bequem Kein WLAN erreicht das Zimmer, kein Mückennetz
Fabrizio (9/5): -
Valentina Marccuccio (10/5): Top 100% - Tutto perfetto Staff gentilissimo Pulitissimo Colazione buona Caffè espresso al bar meglio di quello italiano !
Chloë (8/5): -
Carmen (4/5): -
DANY (8/5): -
paul (8/5): Very short but comfortable stay on our first night ever in Indonesia - Comfort and clean and very friendly environment. Breakfast was a little simple
Matt (8/5): - Staff very accommodating to keep my bags a couple days while I was on a tour. Room was clean. Breakfast very nice with outside garden area too. WiFi not very strong though
Marijke (9/5): Goede uitvalsbasis - Prima hotel als uitvalsbasis voor de orang oetan tours. Keurige kamers, prima ontbijt en het diner was heerlijk! Buiten de kamers om is er geen airco. Voor mij geen probleem maar kan een ding zijn.
Amelia (8/5): Beautiful hotel, but didn't like seeing the bird in a cage - I particularly loved the beautiful garden, where you can sit. My room was big, comfortable, the air conditioning was not loud and I slept very well. The breakfast had good indonesian dishes. I wish they could release the bird in the cage :-( it really made me sad to see this. Most tourists come here to go to the Tanjung Puting national park, where they enjoy to see birds in the wilderness. Not in cages. I know it is very common here, but I really hope they will remove it and let it go.
Franziska (9/5): -
Bernhard (9/5): - Tolles komfortables Zimmer und ausgezeichnetes Frühstück. Tolles Restaurant und Einkaufsmöglichkeiten in unmittelbarer Nähe
Elena (7/5): Muy mal wifi - Habitación amplia, cómoda y limpia El wifi es muy malo El café del desayuno es soluble
Fernando (9/5): - Todo muy bien
ALLAN (8/5): Cool - Nice Nice
René (4/5): expensive option for 1 night - nice garden bad or no wifi signal quiet expensive for what you get plus charge 2% when using credit card expensive laundey service
Clio (7/5): - Authentiek hotel, comfortabel Niet heel centraal gelegen (al denk ik dat er in het stadje sowieso niet veel te beleven valt). Ontbijt is vooral Indonesisch, weinig Westerse opties.
Mathilde (8/5): -
Catharina (6/5): Für 1 Nacht ok, aber nicht in den Zimmern neben der Personal-Pausenzone - Wir hatten ein Problem mit dem Waschbecken - Handwerker waren umgehend da (auch wenn sie das Problem nicht lösen konnten). Das Personal hatte seine Pausenzone um die Ecke und der Zigarettenrauch kam bis ins Zimmer. Frühstück ist sehr spartanisch, das Geschirr/Besteck steht in Fächern unter dem Essen, was nicht für jede/n gut erreichbar ist.